Immediate Need for Leasing Consultant - Multi Family

Leasing Consultant - Full Time

We are seeking an energetic, professional, and customer focused Leasing Consultant to support leasing and resident experience across multiple apartment communities. This role is ideal for someone who thrives in a fast paced environment, enjoys working with people, and is motivated by creating strong first impressions, driving occupancy, and delivering excellent service throughout the leasing lifecycle.

Key Responsibilities

Leasing & Prospect Management

• Respond promptly to all leasing inquiries via phone, email, and online channels
• Schedule, conduct, and follow up on property tours to convert prospects into residents
• Assist prospective residents through the application, screening, and approval process
• Maintain accurate prospect and leasing activity in property management software
• Monitor competitor pricing, concessions, and availability to stay market competitive
• Deliver a high touch, professional leasing experience from first contact through move in

Marketing Support

• Maintain and update online marketing listings and property advertisements
• Support leasing promotions, specials, and marketing initiatives
• Communicate property features, amenities, and community benefits confidently
• Provide feedback to ownership on market trends, pricing, and leasing performance

Resident Experience

• Assist new residents with a smooth move in process, including orientation and building information
• Serve as a frontline contact for resident questions and general requests
• Help residents understand lease terms and direct billing or account questions appropriately
• Communicate professionally and empathetically when addressing concerns

Maintenance & Property Coordination

• Coordinate with maintenance staff to schedule unit turns and support leasing timelines
• Maintain an understanding of unit readiness and common maintenance issues
• Assist with light troubleshooting and ensure requests are routed efficiently
• Support communication between residents, maintenance staff, and vendors

Qualifications

• 1-2+ years of leasing, customer service, or property management experience preferred
• Strong sales and interpersonal skills with a customer first mindset
• Organized and detail oriented with the ability to manage multiple prospects simultaneously
• Comfortable using leasing software, CRMs, and online marketing platforms
• Professional, polished communicator-written and verbal
• Proactive, dependable, and self motivated, especially during slower leasing periods

Compensation & Benefits

• Competitive compensation based on experience
• Health, dental, and vision insurance
• 401(k)
• HSA offered

Growing company that manages, retail, industrial, office, multifamily and single family.