Vero Beach, FL
Our ideal candidate will have the following qualities: Civil Construction Company seeking full time working Site Supervisor/ Civil Foreman experienced in underground infrastructure / site work to join our committed team. This Working Foreman / Site Supervisor position includes job responsibilities related to site work, infrastructure / earthwork and all other associated civil scopes of work. Tasks generally include overseeing land clearing, site grading, surveying, the installation of storm, sewer, and water lines and associated structures, curbs, sidewalks, excavations, concrete forms; slabs, and asphalt work. The foreman will supervise the work of the development crews including laborers, and equipment operators engaged in the performance of the work on site/civil projects. Our area of work is based in Vero Beach. Must have own reliable transportation. This is a full-time position. Civil Foreman/Site Supervisor. Professional appearance and demeanor. Must be dependable and on-time every work day, missed days are not acceptable. To start immediately. Please email resume and cover letter detailing experience Professional appearance and demeanor. Must be dependable and on-time every work day, missed days are not acceptable. To start immediately. Please email resume and cover letter detailing experience
The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay’s technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption (P2PE/EMV) standard in North America. FreedomPay’s robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere.
The Scrum Master will be in charge of organizing and conducting sprint ceremonies. This includes: running daily standups, sprint planning, organize sprint retrospectives, and sprint reviews. Scrum Master will work closely with the Product Management team to ensure sprint deliverables are on track and current development activity aligns with Product Roadmap.
Primary Job Responsibilities (including but not limited to)
Guides the team and organization on how to leverage Agile/Scrum practices and values to maximize the delivery of business value.
Acts to apply Agile/Scrum practices in a manner to best suit the needs of the organization.
Tracks and publishes prescribed team metrics.
Guides the team on applying self-organizing, self-corrective behaviors; analyzing and adapting to the feedback inputs (eg. Metrics, Sprint Reviews, Retrospectives, etc.), all for the purpose of building high performing teams.
Removes impediments or guides the team to remove its own impediments.
Builds a trusting environment where issues are raised without fear of blame, retribution, or being judged, with an emphasis on correcting and problem solving.
Facilitates the completion of assignments efficiently and without coercion, assigning, or dictating the work.
Champions collaborative discussion, decision making, and problem solving.
Assists with internal communication, improving transparency, and radiating information.
Coordinates and encourages participation from all team members in scrum ceremonies (Scrum, Backlog Refinement, Sprint Planning, Sprint Review, and Retrospective) and longer term planning exercises (Road Mapping, Release Planning)
Supports the Product Management team in applying the scrum framework and agile principles, and help in refining and maintaining the product backlog.
Assists in the identification and mitigation of project risks.
Provides Scrum Master services to multiple teams, when required.
Identifies and acts on coaching opportunities at the individual and team level.
Conducts regular assessments of a team’s Scrum Maturity and uses the results to guide them to improved performance.
Required Skills and Qualifications
Strong knowledge of Agile/Scrum principles and practices.
Experience as a Scrum Master for a minimum of three years for a software development team that was applying Agile/Scrum principles.
Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
Ability to anticipate issues based on experience to help the team avoid or resolve the issues.
Bachelor’s degree or equivalent work experience.
Excellent oral and written communication skills including active listening.
Knowledge of Jira, Rally or any other software development tools is a must.
Certified Scrum Master (Scrum Alliance) is preferred.
Knowledge of and/or experience with writing effective user stories and acceptance criteria.
Proven mentoring skills.
Experience providing Scrum Master Services for multiple teams concurrently.
Experience as a Scrum Master for a minimum of three years for a software development team that was applying Agile/Scrum principles and practices.
Respond to customer service requests within established SLA's via email, phone, live chat, etc.
Take ownership of resolving customer service issues from start to finish
Exhibit a high level of familiarity with our applications and their functionality
Other related duties as assigned
Willingness to work weekends/evenings and occasional overtime, although this is rare. Typical schedule is Monday through Friday and covers shifts starting as early as 5:45am MST and the last shift ends at 7pm MST.
1-2 years of experience in at least one of the following areas: Software as a Service (SaaS), health care provider, health care billing, wellness, and/or health care setting
Proven customer service skills and a desire to grow within the customer success profession
Laser-focused customer attention and dedication to rapid problem solving and ticket response
Impressive organizational skills and attention to detail
Adept at juggling multiple tasks and customer support requests at the same time
Able to work both independently and as a member of the team
Strong communication skills, both verbal and written
Familiarity with online and Microsoft application tools; Salesforce Service Cloud is a plus
Familiarity with mobile technology
High tolerance for ambiguity and uncertainty
Positive, friendly, and professional demeanor with customers
Must be able to work 40 hours per week
Spanish speaker a plus
Limited travel, less than 10%.
Excellent command over the English language. Expert writing skills, editing and proof reading abilities.
Ability to write concise, attention grabbing and hard- hitting copy that puts the message across.
Creative bend of mind with strong visualization skills.
An advertising background with an understanding of Search Engines and Internet Marketing, an added benefit.
Exposure to writing print promotional materials, online web content, press releases, copy to assist advertising and marketing efforts, etc.
Quick idea generation, ability to come up with Ideas.