Intuit
Gastonia, North Carolina
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with tax preparation experience and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Must be willing and available to work a minimum of 20 hours per week. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $22.30 - $28.49 Southern California $22.30 - $28.49 Colorado $21.24 - $27.14 Hawaii $22.30 - $28.49 Illinois $21.24 - $27.14 Maine $19.12 - $24.43 Maryland $21.24 - $27.14 Massachusetts $22.30 - $28.49 Minnesota $19.12 - $24.43 New Jersey $22.30 - $28.49 New York $22.30 - $28.49 Ohio $19.12 - $24.43 Vermont $21.24 - $27.14 Virginia $21.24 - $27.14 Washington $22.30 - $28.49 Washington DC $21.24 - $27.14 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Adecco
Riverside, Missouri
CFSB Outside Sales Representative - Regional Account Manager: States covered include Arkansas, Colorado, Kansas and Oklahoma. You must live in one of these states. Responsible for: Identifying, Quantifying and Maximizing sales opportunities within assigned territory consistent with established corporate and quality objectives. Must spearhead the development and/or maintenance of productive and effective relationships with existing customers, as well as prospective customers. Identifies and when appropriate initiates and participates in efforts to continually improve customer service and business processes. Ensures a clear, consistent, quantifiable and meaningful corporate presence within the territory. The following items are required for this position; without these criteria you will not be considered for the position: - You must live inArkansas, Colorado, Kansas or Oklahoma - Cold Finished Steel Bar and/or Seamless Tubing Sales experience - Minimum of 5-7 years' experience of Inside and/or Outside Sales industry specific - Cold Finished Steel Bar or Seamless Tubing Sales - College degree in Marketing, Business, Economics, Communications, Engineering, or equivalent industry specific work experience CFSB Outside Sales Representative Particulars: Sales Region: Arkansas, Colorado, Kansas or Oklahoma (Corporate offices in Michigan and Chicago) Book of Business/Clientele: There is an established book of business in place - client retention and new business development skills are required for this position Job Type: Full-Time (Outside Sales - Travel position) Schedule: Monday thru Friday (hours may fluctuate based on business) Salary: Based on experience and background - $85K to $105K Vehicle Allowance: $600/month Bonus: Performance Award Plan, paid annually: Target of 25% of base salary - 15% Profit Sharing based on EBIDTA and 10% Commercial Incentives/Sales Goals Benefits: Medical, Dental, Vision, Life Insurance, 401K and PTO Relocation: Not applicable - Must live in Arkansas, Colorado, Kansas or Oklahoma Travel: 50%-75% Sponsorship: Not available Required: You must have - CFSB - sales experience; a minimum of 5-7 years' experience of Inside and/or Outside Sales Preferred: Knowledge of both Cold Finished Steel Bar and Seamless Tubing Sales Education: College degree in Marketing, Business, Economics, Communications, Engineering, or equivalent experience in a Senior Sales Management role RESPONSIBILITIES: 1. Consistent development of new business is a top priority. Builds and maintains a network of sources from which to identify new sales leads. 2. Communicate to Sales Management effectively with information such as: Pricing trends, Market trends, Competitive information, and other vital market information. 3. Develop relationships at all levels of the businesses we serve. 4. Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs. 5. Demonstrates the functions and utility of products or services to customers based on their needs. 6. Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale. 7. Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest. 8. Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems. 9. Provides monthly territory sales forecasts. 10. Performs other duties as assigned; Write Call Reports, Monthly Territory Reports, Opportunity List updated monthly, Maintain Quote Log, and Weekly Itineraries for Travel Schedule. ESSENTIAL FUNCTIONS / SKILLS / ABILITIES: 1. Must be able to communicate effectively, verbally and in writing, with colleagues, customers and others. 2. Must be able to establish effective and productive relationships with customers, colleagues and other appropriate people and entities. 3. Must have strong interpersonal skills and a high comfort level in initiating conversations, and be a self-starter and proactive problem solver with an ability to work independently. 4. Must be able to effectively access the company computer business system remotely. 5. Must have and maintain a stellar driving record and be able to regularly travel throughout territory on a daily basis. 6. Must be able to cost effectively travel throughout the sales territory on a regular basis. 7. Must be capable of using various resources to identify, qualify and target potential customers and grow with those customers while maintaining solid relationship with established customers. 8. Regular and reliable attendance during assigned business hours. QUALIFICATIONS: 1. BA or BS degree preferred 2. Significant experience in Sales Management 3. Strong verbal and written communication skills 4. Strong computer skills, including Word, Outlook, Excel, PowerPoint, and the ability to learn and access a computerized business system 5. Cold Finished Steel Bar experience a must, Seamless Tubing and Tubing knowledge a plus This job description does not reflect or imply that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This description excludes marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills and abilities. We are an equal opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Pay Details: $85,000.00 to $105,000.00 per year Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
CFSB Outside Sales Representative - Regional Account Manager: States covered include Arkansas, Colorado, Kansas and Oklahoma. You must live in one of these states. Responsible for: Identifying, Quantifying and Maximizing sales opportunities within assigned territory consistent with established corporate and quality objectives. Must spearhead the development and/or maintenance of productive and effective relationships with existing customers, as well as prospective customers. Identifies and when appropriate initiates and participates in efforts to continually improve customer service and business processes. Ensures a clear, consistent, quantifiable and meaningful corporate presence within the territory. The following items are required for this position; without these criteria you will not be considered for the position: - You must live inArkansas, Colorado, Kansas or Oklahoma - Cold Finished Steel Bar and/or Seamless Tubing Sales experience - Minimum of 5-7 years' experience of Inside and/or Outside Sales industry specific - Cold Finished Steel Bar or Seamless Tubing Sales - College degree in Marketing, Business, Economics, Communications, Engineering, or equivalent industry specific work experience CFSB Outside Sales Representative Particulars: Sales Region: Arkansas, Colorado, Kansas or Oklahoma (Corporate offices in Michigan and Chicago) Book of Business/Clientele: There is an established book of business in place - client retention and new business development skills are required for this position Job Type: Full-Time (Outside Sales - Travel position) Schedule: Monday thru Friday (hours may fluctuate based on business) Salary: Based on experience and background - $85K to $105K Vehicle Allowance: $600/month Bonus: Performance Award Plan, paid annually: Target of 25% of base salary - 15% Profit Sharing based on EBIDTA and 10% Commercial Incentives/Sales Goals Benefits: Medical, Dental, Vision, Life Insurance, 401K and PTO Relocation: Not applicable - Must live in Arkansas, Colorado, Kansas or Oklahoma Travel: 50%-75% Sponsorship: Not available Required: You must have - CFSB - sales experience; a minimum of 5-7 years' experience of Inside and/or Outside Sales Preferred: Knowledge of both Cold Finished Steel Bar and Seamless Tubing Sales Education: College degree in Marketing, Business, Economics, Communications, Engineering, or equivalent experience in a Senior Sales Management role RESPONSIBILITIES: 1. Consistent development of new business is a top priority. Builds and maintains a network of sources from which to identify new sales leads. 2. Communicate to Sales Management effectively with information such as: Pricing trends, Market trends, Competitive information, and other vital market information. 3. Develop relationships at all levels of the businesses we serve. 4. Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs. 5. Demonstrates the functions and utility of products or services to customers based on their needs. 6. Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale. 7. Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest. 8. Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems. 9. Provides monthly territory sales forecasts. 10. Performs other duties as assigned; Write Call Reports, Monthly Territory Reports, Opportunity List updated monthly, Maintain Quote Log, and Weekly Itineraries for Travel Schedule. ESSENTIAL FUNCTIONS / SKILLS / ABILITIES: 1. Must be able to communicate effectively, verbally and in writing, with colleagues, customers and others. 2. Must be able to establish effective and productive relationships with customers, colleagues and other appropriate people and entities. 3. Must have strong interpersonal skills and a high comfort level in initiating conversations, and be a self-starter and proactive problem solver with an ability to work independently. 4. Must be able to effectively access the company computer business system remotely. 5. Must have and maintain a stellar driving record and be able to regularly travel throughout territory on a daily basis. 6. Must be able to cost effectively travel throughout the sales territory on a regular basis. 7. Must be capable of using various resources to identify, qualify and target potential customers and grow with those customers while maintaining solid relationship with established customers. 8. Regular and reliable attendance during assigned business hours. QUALIFICATIONS: 1. BA or BS degree preferred 2. Significant experience in Sales Management 3. Strong verbal and written communication skills 4. Strong computer skills, including Word, Outlook, Excel, PowerPoint, and the ability to learn and access a computerized business system 5. Cold Finished Steel Bar experience a must, Seamless Tubing and Tubing knowledge a plus This job description does not reflect or imply that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This description excludes marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills and abilities. We are an equal opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Pay Details: $85,000.00 to $105,000.00 per year Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Aulani, A Disney Resort & Spa
Kapolei, Hawaii
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: Healthcare options for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Operators are responsible for providing the Guest's first experience with the Spirit of Aulani while answering phones and assisting Guests with pre-arrival needs. After their arrival, operators continue to provide great service as they assist our Guests in-house with questions and ensure their needs are met and exceeded. Operators also assist cast members and non guests with any questions or request. Responsibilities : Responsible for constant communication with Guests/Cast Members via a phone station Must maintain a pleasant, engaging and positive demeanor while answering phone inquiries ("a smile in your voice") Answer phones, dispatch guest calls, cast member and assist with any questions or special requests. Previous computer experience- requires use of internet and other application systems High guest service expectations, initiative and ability to hold a conversation with a Guest Must remain calm in highly stressful situations and be knowledgeable of emergency procedures Requires high attention to detail and exceptional listening skills Must have schedule flexibility Must be knowledgeable about Resort offerings, Hawaiian islands knowledge and surrounding area knowledge May also be cross utilized with the following roles, including, but not limited to: Front Desk and Arrival Staff Agent - Check in/out process, greeting/welcoming arriving guests, assist guest with questions regarding their room, folio activity or hotel reservation Concierge Agent - assist Guests with questions, directions, event schedules, dining reservations, hotel registration, and other services regarding hotels Basic Qualifications : Must have Graveyard availability Previous cash handling experience Previous computer experience Ability to perform in a fast-paced and sometimes stressful working environment Ability to multi task Ability to confidently utilize service recovery methods Enthusiastic about interacting and helping guests Receptive to special requests Willing to follow instructions and take direction Availability Requirements: Training Availability: 7-8 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training Additional Planned time off (vacations or non-paid time off) may not be available until the New Year. Preferred Qualifications: Knowledge of Japanese language is highly preferred Knowledge of Hawaiian language preferred Previous work experience in a Hotel/Front Desk environment Previous experience in a high volume, fast paced office type environment Previous Leadership experience Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. The pay rate for this role in Hawaii is $35.84 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: Healthcare options for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Operators are responsible for providing the Guest's first experience with the Spirit of Aulani while answering phones and assisting Guests with pre-arrival needs. After their arrival, operators continue to provide great service as they assist our Guests in-house with questions and ensure their needs are met and exceeded. Operators also assist cast members and non guests with any questions or request. Responsibilities : Responsible for constant communication with Guests/Cast Members via a phone station Must maintain a pleasant, engaging and positive demeanor while answering phone inquiries ("a smile in your voice") Answer phones, dispatch guest calls, cast member and assist with any questions or special requests. Previous computer experience- requires use of internet and other application systems High guest service expectations, initiative and ability to hold a conversation with a Guest Must remain calm in highly stressful situations and be knowledgeable of emergency procedures Requires high attention to detail and exceptional listening skills Must have schedule flexibility Must be knowledgeable about Resort offerings, Hawaiian islands knowledge and surrounding area knowledge May also be cross utilized with the following roles, including, but not limited to: Front Desk and Arrival Staff Agent - Check in/out process, greeting/welcoming arriving guests, assist guest with questions regarding their room, folio activity or hotel reservation Concierge Agent - assist Guests with questions, directions, event schedules, dining reservations, hotel registration, and other services regarding hotels Basic Qualifications : Must have Graveyard availability Previous cash handling experience Previous computer experience Ability to perform in a fast-paced and sometimes stressful working environment Ability to multi task Ability to confidently utilize service recovery methods Enthusiastic about interacting and helping guests Receptive to special requests Willing to follow instructions and take direction Availability Requirements: Training Availability: 7-8 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training Additional Planned time off (vacations or non-paid time off) may not be available until the New Year. Preferred Qualifications: Knowledge of Japanese language is highly preferred Knowledge of Hawaiian language preferred Previous work experience in a Hotel/Front Desk environment Previous experience in a high volume, fast paced office type environment Previous Leadership experience Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. The pay rate for this role in Hawaii is $35.84 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: