Leasing Professional

Job description:

Leasing Professional

Reports To: Community/Property Manager and Marketing & Leasing Manager

Classification: Full-Time, Exempt

Position Summary

The Leasing Professional is an essential member of the on-site team and plays a vital role in the success of the apartment community. This role operates in a collaborative, team-oriented environment and is responsible for managing the leasing process from start to finish, assisting with marketing efforts, and supporting resident relations.

Essential Functions:

Leasing, Sales & Marketing

• Manage the sales process and documentation using Hilton's standards
• Conduct property tours both in-person and virtually
• Review applications and collect all necessary documents for processing
• Maintain and organize prospect files
• Coordinate the move-in process, including lease signing and apartment preparation
• Process transfer requests and assist residents with lease modifications
• Maintain up-to-date records of renters' insurance and complete monthly compliance reports
• Conduct monthly market surveys and report findings to the Marketing and Leasing Manager
• Maintain a clean and appealing tour path daily
• Develop and execute proactive marketing campaigns

Resident Relations

• Field resident concerns and distribute as necessary to appropriate team members
• Follow up on resident issues to ensure resolution
• Support resident satisfaction initiatives
• Create and distribute communication materials for residents (mass emails, flyers, letters, etc.)
• Plan and coordinate resident events and programs
• Maintain accurate resident files (e.g., insurance certificates, pet addendums, transfers, adding/removing occupants, etc.)
• Manage resident clubhouse reservations and maintain related records

Minimum Qualifications

• Experience in Multifamily Leasing, Sales and Customer Service
• Ability to work 40 hours a week, including nights and weekends as needed
• Proficiency in Microsoft Office including Word, Outlook, Excel, etc.
• Knowledge of Fair Housing laws
• 2 Years experience with Yardi or similar property management software
• Valid Driver's License and reliable transportation

Physical Requirements

• Regular use of office equipment (computer, copier, telephone, etc.)
• Ability to walk the property and climb stairs (up to 3 flights)
• Ability to lift, push, pull, and carry up to 30 lbs.

Equal Opportunity Employer

Hilton Management LLC is an equal opportunity employer and values diversity in the workplace.

Job Type: Full-time

Salary plus tiered commission structure with bonus potential.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply.

Work Location: In person