Hilton Realty

Job Description Job Description Job description: Leasing Professional Reports To: Community/Property Manager and Marketing & Leasing Manager Classification: Full-Time, Exempt Position Summary The Leasing Professional is an essential member of the on-site team and plays a vital role in the success of the apartment community. This role operates in a collaborative, team-oriented environment and is responsible for managing the leasing process from start to finish, assisting with marketing efforts, and supporting resident relations. Essential Functions: Leasing, Sales & Marketing Manage the sales process and documentation using Hilton's standards Conduct property tours both in-person and virtually Review applications and collect all necessary documents for processing Maintain and organize prospect files Coordinate the move-in process, including lease signing and apartment preparation Process transfer requests and assist residents with lease modifications Maintain up-to-date records of renters' insurance and complete monthly compliance reports Conduct monthly market surveys and report findings to the Marketing and Leasing Manager Maintain a clean and appealing tour path daily Develop and execute proactive marketing campaigns Resident Relations Field resident concerns and distribute as necessary to appropriate team members Follow up on resident issues to ensure resolution Support resident satisfaction initiatives Create and distribute communication materials for residents (mass emails, flyers, letters, etc.) Plan and coordinate resident events and programs Maintain accurate resident files (e.g., insurance certificates, pet addendums, transfers, adding/removing occupants, etc.) Manage resident clubhouse reservations and maintain related records Minimum Qualifications Experience in Multifamily Leasing, Sales and Customer Service Ability to work 40 hours a week, including nights and weekends as needed Proficiency in Microsoft Office including Word, Outlook, Excel, etc. Knowledge of Fair Housing laws 2 Years experience with Yardi or similar property management software Valid Driver's License and reliable transportation Physical Requirements Regular use of office equipment (computer, copier, telephone, etc.) Ability to walk the property and climb stairs (up to 3 flights) Ability to lift, push, pull, and carry up to 30 lbs. Equal Opportunity Employer Hilton Management LLC is an equal opportunity employer and values diversity in the workplace. Job Type: Full-time Salary plus tiered commission structure with bonus potential. Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance People with a criminal record are encouraged to apply. Work Location: In person