Perform clerical tasks including: Training audits, data entry, training schedule upkeep, filing, inter/intra-department communication, and other tasks as needed
Assist in facilitating various training programs and activities in a fun and upbeat way
Provide feedback to the HR Training Supervisor to incorporate service initiatives into Orientation
Collaborate with the HR Training Supervisor to communicate service concerns with department management
Interface with department trainers and leadership in the field to increase service excellence
Track compliance trainings and report accurately to department leadership
Conduct audits in park focused on service excellence
Assist with any HR Retention efforts including: events, picnics, and assisting in park areas
Assist with other HR functions including: Team member assistance, cleaning, distribution of uniforms, and various clerical tasks
Other duties as requested
Qualifications:
Must be 18+
Training experience facilitating large groups/comfortable when interacting with large groups
Excellent verbal and written communication skills, with demonstrated ability to teach a group new concepts or processes
Must be professional, energetic, able to motivate others, and have a positive attitude
Must be a self-starter and able to work efficiently both alone and in a team setting
Strong teamwork skills and ability to work productively across various departments
Strong work ethic with the ability to work well under pressure and multi-task
Flexible schedule required including weekdays, nights, weekends, and holidays
Ability to demonstrate effective written communication to include reports, tracking systems, file notes, e-mail correspondence, facsimile correspondence, and other required methods
Ability to maintain objectivity in times of pressure
Must be able to sit, stand, bend, and walk for extended periods of time. Must be able to lift, push, or pull 50lbs with or without assistance
Must have a working knowledge of Microsoft Office, Outlook, Word and Excel; Access experience preferred
Must be able to handle documents, issues, and conversations with extreme confidentiality
Must possess excellent organizational skills and be able to handle multiple projects simultaneously
Must be able to use independent judgment and effectively prioritize various tasks
Must be able to positively communicate effectively in English both verbal and written