Key Account Manager

Aventis Consulting is searching for somebody to support our Lumen client base. As a Key Account Manager, you will serve as the primary point of contact for new and existing accounts. You'll also ensure they have the best products for their needs while looking for opportunities to expand their service. The Key Account Manager role is perfect for someone who enjoys the "long game" of sales and focuses on service as a tool for retention. The Key Account Manager is a commission-based opportunity that offers a stable path for those who can successfully grow accounts. So if you're looking for a role where you can manage a portfolio and build lasting value, this one's for you! What a Key Account Manager Will Be Doing Sell Lumen fiber benefits directly to new account holders. Increase total account value through strategic upselling. Conduct customer-facing check-ins to ensure client satisfaction. Utilize service-based selling to drive account retention. Expand services within your assigned territory portfolio. Maintain meticulous records for growth opportunities. Partner with tech teams to ensure perfect onboarding. Report weekly on revenue generated and account health. What a Key Account Manager Needs to Bring Detail-oriented professional focused on relationship quality. Understanding that great service leads to more sales. Active listener capable of identifying hidden needs. Team player motivated by bonuses and team success. Strong conflict resolution and composure under pressure. Proactive mindset-fixing issues before the client notices. Background in hospitality or retail management is a plus.