Customs Brokerage Manager

  • W3Global Inc.
  • El Paso, Texas
  • 04/27/2026
Full time

Job Description

Job DescriptionJob Description

Position Summary:-

  • We are seeking a Customs Brokerage Manager to oversee and manage daily brokerage operations, ensuring full compliance with U.S. Customs and Border Protection (CBP) regulations.

  • This role requires strong leadership, in-depth knowledge of customs processes, and experience with Foreign Trade Zones (FTZ).

  • The ideal candidate is detail-oriented, proactive, and looking for a long-term opportunity within a growing organization.

Key Responsibilities:-

  • Oversee daily customs brokerage operations, including entry processing and compliance activities

  • Ensure all entries are accurate, timely, and compliant with CBP regulations and other government agencies

  • Manage and support brokerage staff, including training, performance monitoring, and workflow coordination

  • Review and approve customs documentation, classifications, and duty calculations

  • Maintain compliance with FTZ regulations, including inventory control and reporting requirements

  • Serve as the main point of contact for CBP, clients, and internal teams regarding brokerage matters

  • Monitor regulatory changes and ensure procedures are updated accordingly

  • Conduct internal audits and implement corrective actions when necessary

  • Coordinate with warehouse, transportation, and operations teams to ensure efficient cargo movement

  • Resolve complex entry issues, discrepancies, and client inquiries in a timely manner

  • Maintain strong relationships with clients and provide high-level customer service

Qualifications:-

  • Bachelor's degree in a relevant field (required)

  • Proven experience in customs brokerage operations

  • FTZ (Foreign Trade Zone) experience required

  • Strong knowledge of CBP regulations, HTS classification, and import/export processes

  • Experience in a supervisory or management role preferred

  • Excellent organizational, communication, and problem-solving skills

  • Ability to manage multiple priorities in a fast-paced environment

  • Proficiency in brokerage software systems and Microsoft Office

Benefits:-

  • Paid time off

  • Sick leave

  • 401(K)

  • 401(K) match

  • Profit sharing

  • Health insurance

Schedule: Monday-Friday, 8:00 AM - 5:00 PM (occasional Saturdays as needed)

What We're Looking For:-

  • A reliable, long-term team member who can grow with the company

  • Strong leadership and accountability

  • Detail-oriented with a focus on compliance and accuracy

  • Ability to work independently and make informed decisions

Company DescriptionW3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.
We're proud of the investments we've made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.
Our Services
W3Global understands the natural ups and downs of an organization's staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.
We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.
We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.
Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company's unique needs.
As a W3Global client, you'll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.Company DescriptionW3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.

We're proud of the investments we've made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.

Our Services
W3Global understands the natural ups and downs of an organization's staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.

We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.

We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.

Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company's unique needs.

As a W3Global client, you'll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.