Sales & Events Coordinator

STEP INTO THE BIG LEAGUES

Geronimo Hospitality Group ain't your normal work environment. We are a collection of award winning boutique hotels, restaurants and clubs with cool people who believe THE STATUS QUO SUCKS and we do everything we can to live by that motto. At Geronimo Hospitality Group, we don't raise the bar. We are the bar. We create destinations, not pit stops, and we're looking for people who are ready to join a team that pushes boundaries and values hard work every day.

GERONIMO HOSPITALITY GROUP

Geronimo Hospitality Group ain't your normal work environment. We are a collection of award-winning boutique hotels, restaurants and clubs with cool people who believe that THE STATUS QUO SUCKS and we do everything we can to live by that motto.

PERKS OF THE JOB

We believe in rewarding effort and skill. Our team enjoys Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care, Pet Insurance, and more. We demand a competitive spirit and offer you the chance to build your own future in return.

YOUR ROLE IN CREATING GERONIMOMENTS

In this role, you'll be a key part of our team, ensuring that every guest leaves with a lasting impression. Your voice matters here-use it to build the future, make an impact, and continuously improve the guest experience.

As the Sales & Events Coordinator, you are responsible for effectively assisting and supporting the entire sales & events team which will include client interactions from lead management, detailing of events from start to completion, guestroom room coordination and management, invoicing and billing for client events, communication with all internal operations and sales & event team members, among other administrative duties.

WHAT YOUR DAY WILL LOOK LIKE

• Assist the sales & events team with administrative duties such as creating proposals & contracts, entering group details in the sales system, and scheduling appointments.
• Assist the sales & events team with lead management with timely client inquiry follow-up (calls and emails).
• Assist in maintaining the client relations database to ensure data integrity for accurate reporting.
• Assist with coverage for the Sales & Events team when they are out of the office for an extended period of time (vacation).
• Assist the sales & events team with any on-property wedding, social, and corporate site tours when necessary.
• Processes all miscellaneous correspondence as directed by the Director of Sales and organizes paperwork and work areas.
• Assist with clients and deliver on the client's expectations.
• Coordinate and manage all guestroom blocks and individual reservation needs for both corporate and social groups.
• Manage room block cut-off dates, rooming lists, room block inventory, and any other client request or question to ensure that all deadlines are met.
• Creating and communicating documents, including but not limited to BEO's, group resumes, post-event billing, reports, menus, diagrams/floor plans.
• Ensure that all event billing is accurate and kept up to date on a daily basis, which will include managing the deposit logs and tracking/collecting any outstanding balance payments.
• Coordinate special reports and projects when necessary and as assigned by the Director of Sales.
• Attend Resume overview and BEO meetings with the operation teams as needed.
• Work closely with operations teams to ensure the accuracy of all group details and room blocks.
• Facilitate amenities, shuttles, billing, vouchers, gift bags and all other special items and requests to accommodate clients/guests.
• Print and prepare wedding & meeting packets for expos and tours.
• Maintain an adequate stock of packets at the front desk for walk-ins when the sales manager and/or director is not available.

GHG24

WHAT IT TAKES TO SUCCEED

Education

• High School Diploma, GED, or equivalent skills

Experience and/or Training

• One year in sales or customer service experience.
• Ability to write reports and business correspondence.
• Ability to effectively communicate to managers and employees of the organization as well as vendors and customers.

YOU'LL STAND OUT IF YOU BRING

Education

• Bachelor's Degree in Hospitality, Sales or Marketing from a technical college or university.

Experience and/or Training

• Two or more years of sales or other industry experience, preferably in hospitality.

MANDATORY REQUIREMENT

• U.S. Work Authorization (required).

JOIN A TEAM THAT MAKES AN IMPRESSION

At Geronimo Hospitality Group, we are cool people who work hard. Every shift, every day, we push the boundaries and strive to be the best. If you're ready to own your work and create exceptional experiences, we want you on our team! Geronimo Hospitality Group is an Equal Employment Opportunity employer.

PI61892e3af8de-1921