Account Manager Trainee

  • Emerald Edge Promotions
  • Charlotte, North Carolina
  • 04/22/2026
Full time

Job Description

Emerald Edge Promotions is seeking an Account Manager Trainee to support customer accounts and assist with daily operations related to AT&T services. This role is designed for individuals looking to develop skills in account management, organization, and client communication. You'll gain hands-on experience while working alongside a supportive team. Core Responsibilities: Assist with managing customer accounts and updates Communicate with customers regarding services and changes Support account setup and onboarding processes Maintain accurate records and documentation Part icipate in training and professional development Help coordinate customer follow-ups and service updates Requirements: Strong organizational and communication skills Ability to multitask and stay detail-oriented Positive attitude and willingness to learn Team player with a dependable work ethic Entry-level experience; training provided