Client Support Representative

Emerald Edge Promotions is seeking a Client Support Representative to assist with customer interactions for our AT&T campaign. This role focuses on providing helpful information, resolving questions, and ensuring a smooth customer experience. This is an entry-level position ideal for someone who enjoys working with people and building strong communication skills. What You'll Do: Respond to customer questions regarding AT&T services Provide clear guidance on service options and features Assist with account setup and updates Follow up to ensure customer satisfaction Maintain accurate records of interactions Participate in team meetings and training sessions What We're Looking For: Strong communication and listening skills Friendly and professional demeanor Ability to stay organized and manage tasks Team-oriented mindset Willingness to learn and adapt