AT&T Sales Support Representative

SkyNova is committed to creating meaningful customer experiences that support both brand growth and long-term relationships. We are currently seeking an AT&T Sales Support Representative to join our team in Cleveland, OH. This role is ideal for individuals who enjoy working directly with customers while developing sales and communication skills in a structured, team-oriented environment. As an AT&T Sales Support Representative you will be responsible for ensuring that customers feel understood and supported while maintaining sales development. As our designated AT&T Sales Support Representative you will ensure customer enrollment, service provision and customer satisfaction. Role requirements for the AT&T Sales Support Representative Address customer service questions and resolve basic service-related concerns Verify account eligibility and prepare relevant documents Keep abreast of service solutions in order to provide precise and accurate customer solutions Use the CRM system to capture customer service information regarding enrollments and account activations Identify upsell opportunities and drive sales revenue Collaborate with fellow AT&T Sales Support Representatives in order to share best sales and client service strategies Collect feedback and insights from customers helping propel customer retention, satisfaction and customer service processes Skills and Qualifications of the AT&T Sales Support Representative Experience in Sales or Customer Service is preferred A high school diploma or GED equivalent Good communication skills Customer service driven and people centric attitude Organisational and time management skills Attention to detail and ability to solve problems Our vision at SkyNova is to become a trusted leader in field marketing by setting the standard for performance, development and real-world brand connection. Start your journey as an AT&T Sales Support Representative with us in Cleveland, OH. Apply now on Careerbuilder!