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community solutions customer service representative i
Customer Account Representative
Crescendo Consultings, Inc. San Diego, California
Our company believes that access to reliable wireless service is a necessity. As a Customer Account Representative, you'll be on the front lines of community outreach, helping qualified and underserved individuals enroll in essential TruConnect telecom programs. This is a commission-based role designed for people who thrive in fast-paced, people-focused environments. The Company Behind every successful enrollment at Crescendo Consultings is a team that believes in rising together. Our culture is built on passion for community impact, professionalism in every interaction, and a collaborative spirit that ensures both our team members and the individuals we serve are set up for success from day one. What You'll Do as Customer Account Representative: Engage community members to enroll them in wireless assistance programs Conduct eligibility verification and guide individuals through the enrollment process Deliver clear, respectful, and accurate information tailored to diverse audiences Set up wireless services and ensure a smooth onboarding experience Maintain accurate enrollment records and compliance standards Consistently work toward individual and team performance goals What We're Looking For in a Customer Account Representative: Strong communication skills with a community-first mindset Comfort working directly with the public in outdoor or event-based settings Goal-oriented attitude suited for a performance-driven environment Ability to learn program guidelines and explain them clearly Reliable, professional, and self-motivated work ethic Team-oriented with a positive, solutions-focused approach Previous customer service, outreach, or sales experience is a plus
04/16/2026
Full time
Our company believes that access to reliable wireless service is a necessity. As a Customer Account Representative, you'll be on the front lines of community outreach, helping qualified and underserved individuals enroll in essential TruConnect telecom programs. This is a commission-based role designed for people who thrive in fast-paced, people-focused environments. The Company Behind every successful enrollment at Crescendo Consultings is a team that believes in rising together. Our culture is built on passion for community impact, professionalism in every interaction, and a collaborative spirit that ensures both our team members and the individuals we serve are set up for success from day one. What You'll Do as Customer Account Representative: Engage community members to enroll them in wireless assistance programs Conduct eligibility verification and guide individuals through the enrollment process Deliver clear, respectful, and accurate information tailored to diverse audiences Set up wireless services and ensure a smooth onboarding experience Maintain accurate enrollment records and compliance standards Consistently work toward individual and team performance goals What We're Looking For in a Customer Account Representative: Strong communication skills with a community-first mindset Comfort working directly with the public in outdoor or event-based settings Goal-oriented attitude suited for a performance-driven environment Ability to learn program guidelines and explain them clearly Reliable, professional, and self-motivated work ethic Team-oriented with a positive, solutions-focused approach Previous customer service, outreach, or sales experience is a plus
Jobot
Account Manager - Grain Division
Jobot Fremont, Ohio
We are a growing company looking to add an experienced Grain Account Manager to our team. This Jobot Job is hosted by: Melissa Todd Are you a fit? Easy Apply now by clicking the "Quick Apply" buttonand sending us your resume. Salary: $65,000 - $85,000 per year A bit about us: We are a farmer-owned agricultural and energy cooperative headquartered in the Midwest that provides essential products and services to support farming operations, rural households, and local businesses. The organization operates across multiple divisions including agronomy, grain, feed, energy and precision agriculture, delivering solutions that help growers maximize crop production and manage inputs effectively. It also offers a range of crop nutrition and protection products, livestock feeds, fuel and propane delivery, and grain marketing services. With a strong focus on customer service, technical expertise, and community support, the cooperative partners with growers and industry providers to deliver innovative choices and practical solutions. Why join us? Growth focused organization Competitive compensation plan Team focused culture Strong retention and career stability Job Details Job Details: We are on the hunt for a dynamic, self-motivated, and experienced Account Manager to join our Grain Division. This role is an exciting opportunity to be part of our expanding Sales team, where you will be instrumental in driving business growth and maintaining our solid reputation in the market. You will be responsible for managing and developing sales within a specific territory, targeting the grain sector. The ideal candidate will have a proven track record in sales, with a particular emphasis on cold calling, territory sales, and territory management. Responsibilities: 1. Develop and implement effective sales strategies to drive sales growth in the assigned territory and segment. 2. Build and maintain strong, long-lasting customer relationships, ensuring a high level of customer satisfaction. 3. Conduct regular cold calling and face-to-face meetings with potential clients to promote our product offerings. 4. Manage and grow a portfolio of existing accounts, identifying opportunities for cross-selling and up-selling. 5. Monitor and analyze performance metrics and suggest improvements. 6. Stay up-to-date with new product launches and ensure sales team members are on board. 7. Prepare monthly, quarterly, and annual sales forecasts. 8. Provide timely and effective solutions aligned with clients' needs. 9. Liaise with the Marketing and Product Development departments to ensure brand consistency and increase sales. Qualifications: 1. Bachelor's degree in Business Administration, Marketing, or relevant field. 2. Minimum of 5 years of proven work experience as an Account Manager, Sales Representative, or similar role. 3. Demonstrable experience in cold calling, territory sales, and territory management. 4. Understanding of sales performance metrics. 5. Excellent communication and negotiation skills. 6. Ability to deliver engaging presentations. 7. Strong analytical skills with a problem-solving attitude. 8. Familiarity with CRM software and MS Excel. 9. Knowledge of the grain industry is a plus. 10. Availability to travel as needed. Join our team and take your career to new heights with a company that values growth, innovation, and success. We are excited to hear from candidates who are ready to take on this challenging and rewarding role. Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
04/16/2026
Full time
We are a growing company looking to add an experienced Grain Account Manager to our team. This Jobot Job is hosted by: Melissa Todd Are you a fit? Easy Apply now by clicking the "Quick Apply" buttonand sending us your resume. Salary: $65,000 - $85,000 per year A bit about us: We are a farmer-owned agricultural and energy cooperative headquartered in the Midwest that provides essential products and services to support farming operations, rural households, and local businesses. The organization operates across multiple divisions including agronomy, grain, feed, energy and precision agriculture, delivering solutions that help growers maximize crop production and manage inputs effectively. It also offers a range of crop nutrition and protection products, livestock feeds, fuel and propane delivery, and grain marketing services. With a strong focus on customer service, technical expertise, and community support, the cooperative partners with growers and industry providers to deliver innovative choices and practical solutions. Why join us? Growth focused organization Competitive compensation plan Team focused culture Strong retention and career stability Job Details Job Details: We are on the hunt for a dynamic, self-motivated, and experienced Account Manager to join our Grain Division. This role is an exciting opportunity to be part of our expanding Sales team, where you will be instrumental in driving business growth and maintaining our solid reputation in the market. You will be responsible for managing and developing sales within a specific territory, targeting the grain sector. The ideal candidate will have a proven track record in sales, with a particular emphasis on cold calling, territory sales, and territory management. Responsibilities: 1. Develop and implement effective sales strategies to drive sales growth in the assigned territory and segment. 2. Build and maintain strong, long-lasting customer relationships, ensuring a high level of customer satisfaction. 3. Conduct regular cold calling and face-to-face meetings with potential clients to promote our product offerings. 4. Manage and grow a portfolio of existing accounts, identifying opportunities for cross-selling and up-selling. 5. Monitor and analyze performance metrics and suggest improvements. 6. Stay up-to-date with new product launches and ensure sales team members are on board. 7. Prepare monthly, quarterly, and annual sales forecasts. 8. Provide timely and effective solutions aligned with clients' needs. 9. Liaise with the Marketing and Product Development departments to ensure brand consistency and increase sales. Qualifications: 1. Bachelor's degree in Business Administration, Marketing, or relevant field. 2. Minimum of 5 years of proven work experience as an Account Manager, Sales Representative, or similar role. 3. Demonstrable experience in cold calling, territory sales, and territory management. 4. Understanding of sales performance metrics. 5. Excellent communication and negotiation skills. 6. Ability to deliver engaging presentations. 7. Strong analytical skills with a problem-solving attitude. 8. Familiarity with CRM software and MS Excel. 9. Knowledge of the grain industry is a plus. 10. Availability to travel as needed. Join our team and take your career to new heights with a company that values growth, innovation, and success. We are excited to hear from candidates who are ready to take on this challenging and rewarding role. Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
Onsite Service Specialist I (Mount Pleasant, MI)
MSC Mount Pleasant, Michigan
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :20412 Employment Type :Full Time Job Category :Customer Service/Support Work Location : Mt. Pleasant, MI BRIEF POSITION SUMMARY: The On-Site Service Specialist level 1 is responsible for delivering exceptional customer service and inventory management at large, dedicated customer locations. This role supports procurement, order placement, and the management of MSC ControlPoint Solutions-including Vending, Vendor Managed Inventory (VMI), and Crib systems. The representative plays a key role in driving MSC's value proposition through on-site engagement, solution optimization, and collaboration with internal and external stakeholders. DUTIES AND RESPONSIBILITIES Manage MSC ControlPoint Solutions, including VMI, vending, and storeroom programs. Perform ordering, product put-away, and inventory optimization. Promote MSC customer loyalty through solution support and execution of the CARE program (Clean, Arrange, Relationships, Exceed Expectations). Maintain 6S standards across all solution equipment and areas. Log daily activities in Salesforce (SFDC). Ensure appropriate stock levels (min/max) are maintained. Receive, unpack, and restock products at all points of use. Engage with customer contacts to ensure solution retention and satisfaction. Drive product expansion through spot buys and incremental growth opportunities. Collaborate with account teams to enhance customer satisfaction and identify future projects. Lead repair and maintenance of vending solution equipment to company standards. Use routing software to follow planned schedules and document activities. Mentor and guide less experienced associates to resolve issues and promote MSC culture. Maintain up-to-date knowledge of all inventory management solutions. Participate in special projects and perform additional duties as required. Maintain high customer satisfaction ratings in line with company standards. Accurately track time using MSC-approved time management tools. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required QUALIFICATIONS What You Need: High School Diploma or equivalent required. Minimum two years of experience in telephone sales, outside sales, storeroom/inventory management, or customer service. Knowledge of technical customer solutions. Proven track record of success and strong performance. Excellent customer service and sales skills. Strong problem-solving and critical thinking abilities. Proficiency in Microsoft Office and general computer literacy. Excellent verbal and written communication skills. Understanding of MSC solutions, products, and services. Bonus Points If You Have: college degree preferred. Relevant military experience is a plus. Metalworking knowledge is a plus but not required. Strong technical and mechanical aptitude preferred. Proficiency in mobile business applications preferred. Other Requirements: A valid driver's license may be required. Position requires up to 10% of travel, as needed. Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods). Willingness to comply with customer safety and PPE protocols. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI") Compensation starting at $19.62 - $30.83 per hour depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Installation & Maintenance,
04/16/2026
Full time
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :20412 Employment Type :Full Time Job Category :Customer Service/Support Work Location : Mt. Pleasant, MI BRIEF POSITION SUMMARY: The On-Site Service Specialist level 1 is responsible for delivering exceptional customer service and inventory management at large, dedicated customer locations. This role supports procurement, order placement, and the management of MSC ControlPoint Solutions-including Vending, Vendor Managed Inventory (VMI), and Crib systems. The representative plays a key role in driving MSC's value proposition through on-site engagement, solution optimization, and collaboration with internal and external stakeholders. DUTIES AND RESPONSIBILITIES Manage MSC ControlPoint Solutions, including VMI, vending, and storeroom programs. Perform ordering, product put-away, and inventory optimization. Promote MSC customer loyalty through solution support and execution of the CARE program (Clean, Arrange, Relationships, Exceed Expectations). Maintain 6S standards across all solution equipment and areas. Log daily activities in Salesforce (SFDC). Ensure appropriate stock levels (min/max) are maintained. Receive, unpack, and restock products at all points of use. Engage with customer contacts to ensure solution retention and satisfaction. Drive product expansion through spot buys and incremental growth opportunities. Collaborate with account teams to enhance customer satisfaction and identify future projects. Lead repair and maintenance of vending solution equipment to company standards. Use routing software to follow planned schedules and document activities. Mentor and guide less experienced associates to resolve issues and promote MSC culture. Maintain up-to-date knowledge of all inventory management solutions. Participate in special projects and perform additional duties as required. Maintain high customer satisfaction ratings in line with company standards. Accurately track time using MSC-approved time management tools. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required QUALIFICATIONS What You Need: High School Diploma or equivalent required. Minimum two years of experience in telephone sales, outside sales, storeroom/inventory management, or customer service. Knowledge of technical customer solutions. Proven track record of success and strong performance. Excellent customer service and sales skills. Strong problem-solving and critical thinking abilities. Proficiency in Microsoft Office and general computer literacy. Excellent verbal and written communication skills. Understanding of MSC solutions, products, and services. Bonus Points If You Have: college degree preferred. Relevant military experience is a plus. Metalworking knowledge is a plus but not required. Strong technical and mechanical aptitude preferred. Proficiency in mobile business applications preferred. Other Requirements: A valid driver's license may be required. Position requires up to 10% of travel, as needed. Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods). Willingness to comply with customer safety and PPE protocols. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI") Compensation starting at $19.62 - $30.83 per hour depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Installation & Maintenance,
Cutter/Grinder - Manual
MSC Chicopee, Massachusetts
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID : 19787 Employment Type : Full Time Job Category : Warehouse/Distribution Work Location : Chicopee, MA - Grind Shop BRIEF POSITION SUMMARY: The role of the Manual Cutter/Grinder is to regrind, recondition and/or manufacture cutting tools per SOP's, Work Instructions and within print tolerances. DUTIES AND RESPONSIBILITIES Displays or possesses the ability to read blueprints, sketches, drawings, manuals, specifications, or sample parts to determine dimensions and tolerances of finished work piece, sequence of operations, and setup requirements. Starts and observes machine operation to detect malfunctions or out of tolerance machining and adjusts machine controls or control media as required. Verifies/inspects conformance of finished work piece to specifications using precision instruments. Grinds tools per work instructions within print tolerances. Inspects tools per print and document results on inspection reports Sets up machine and ensure proper safety guarding is in place, before starting work instructions Returns tooling to proper location after completion of work. Trains others as required Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required QUALIFICATIONS What You Need: High School Graduate w/ basic math skills Ability to perform several tasks simultaneously Ability to read and understand blueprints Ability to inspect tools per print and document results professionally Ability to read and follow work instructions Ability to use test and measuring equipment and perform basic mathematical calculations as well as setup and operate various machine tools is required Bonus Points If You Have: Training or additional education with reading blueprints is a plus Training or knowledge of industrial precision grinding equipment is a plus Training of knowledge of precision measurement equipment (calipers, micrometers, etc.) a plus. Ability to train others Other Requirements: WORKING CONDITIONS: Stationed in the shop approximately 95% of working time Occasional overtime hours required Work in a fast past environment Work under deadlines Maintain an organized/efficient work area following 5S guidelines. SAFETY HAZARDS OF THE JOB Minimal hazards. General shop working conditions. REQUIRED TRAINING FOR THE JOB: 12 weeks on-site job training with senior associate - work 100% inspected. INDICATES ESSENTIAL DUTIES To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Compensation starting at $21.57/hour - $23.79/hour depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Manufacturing,
04/16/2026
Full time
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID : 19787 Employment Type : Full Time Job Category : Warehouse/Distribution Work Location : Chicopee, MA - Grind Shop BRIEF POSITION SUMMARY: The role of the Manual Cutter/Grinder is to regrind, recondition and/or manufacture cutting tools per SOP's, Work Instructions and within print tolerances. DUTIES AND RESPONSIBILITIES Displays or possesses the ability to read blueprints, sketches, drawings, manuals, specifications, or sample parts to determine dimensions and tolerances of finished work piece, sequence of operations, and setup requirements. Starts and observes machine operation to detect malfunctions or out of tolerance machining and adjusts machine controls or control media as required. Verifies/inspects conformance of finished work piece to specifications using precision instruments. Grinds tools per work instructions within print tolerances. Inspects tools per print and document results on inspection reports Sets up machine and ensure proper safety guarding is in place, before starting work instructions Returns tooling to proper location after completion of work. Trains others as required Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required QUALIFICATIONS What You Need: High School Graduate w/ basic math skills Ability to perform several tasks simultaneously Ability to read and understand blueprints Ability to inspect tools per print and document results professionally Ability to read and follow work instructions Ability to use test and measuring equipment and perform basic mathematical calculations as well as setup and operate various machine tools is required Bonus Points If You Have: Training or additional education with reading blueprints is a plus Training or knowledge of industrial precision grinding equipment is a plus Training of knowledge of precision measurement equipment (calipers, micrometers, etc.) a plus. Ability to train others Other Requirements: WORKING CONDITIONS: Stationed in the shop approximately 95% of working time Occasional overtime hours required Work in a fast past environment Work under deadlines Maintain an organized/efficient work area following 5S guidelines. SAFETY HAZARDS OF THE JOB Minimal hazards. General shop working conditions. REQUIRED TRAINING FOR THE JOB: 12 weeks on-site job training with senior associate - work 100% inspected. INDICATES ESSENTIAL DUTIES To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Compensation starting at $21.57/hour - $23.79/hour depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Manufacturing,
Spectrum
Community Solutions Customer Service Representative I
Spectrum Buffalo, New York
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offeringsWorking Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalentExperience Customer service and sales or retention experienceSkills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigationPreferred QualificationsExperience 1+ years working in cable operations or telecommunications call center CBI- Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet -, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
04/16/2026
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offeringsWorking Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalentExperience Customer service and sales or retention experienceSkills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigationPreferred QualificationsExperience 1+ years working in cable operations or telecommunications call center CBI- Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet -, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Customer Service Representative
Atlantis Promotions White Plains, New York
Atlantis Promotions is looking for a committed Customer Service Representative to help us amplify our partner brands' customer retention through authentic interactions and providing helpful solutions. As a Customer Service Representative, you are the direct link between Verizon and the local community. Your primary focus is support to help customers find the right solutions. Who We Are: At Atlantis Promotions, we value human-centered strategies to ensure everything is communicated clearly, authentically, and with the kind of presence that stands out in any environment. We devote development programs to enhance each team member's leadership potential, business capacity, and consistency. Duties of the Customer Service Representative: You are responsible for account support. The Customer Service Representative will help customers with account updates, billing inquiries, service changes, orders, or requests. You will address and troubleshoot customer complaints, concerns, and service issues in a timely manner. The Customer Service Representative will also be responsible for relaying accurate information about our products and services. You will support sales in identifying opportunities to upsell or cross sell. Record customer interactions, requests, and resolutions in CRM systems. Ensure a high level of customer satisfaction and professionalism in all interactions. Meet or exceed performance metrics such as response time, resolution rate, and customer satisfaction scores. Escalate complex cases when necessary. Work closely with other departments to resolve customer issues. Attend company training sessions to improve customer service. Qualifications of the Customer Service Representative: Background in any customer-facing roles is an advantage, not required. Proficient in using basic computer systems. Familiarity with telecommunications is an added bonus. Must have excellent communication skills. An active listener that shows professionalism at all times. Ideally located near or within White Plains, NY and surrounding areas. The Work Environment The Customer Service Representative role involves face-to-face customer interaction in professional settings throughout the White Plains area. You will work as part of a supportive team that values mutual respect, good energy, and consistent effort. Our hands-on environment helps individuals build real skills, real confidence, and real momentum through meaningful, in-person communication and leadership development. We look for individuals who bring passion, drive, and a willingness to learn. If you're someone who shows up with heart and ambition, you'll find a home here. Start your journey with us and apply now as a Customer Service Representative.
04/16/2026
Full time
Atlantis Promotions is looking for a committed Customer Service Representative to help us amplify our partner brands' customer retention through authentic interactions and providing helpful solutions. As a Customer Service Representative, you are the direct link between Verizon and the local community. Your primary focus is support to help customers find the right solutions. Who We Are: At Atlantis Promotions, we value human-centered strategies to ensure everything is communicated clearly, authentically, and with the kind of presence that stands out in any environment. We devote development programs to enhance each team member's leadership potential, business capacity, and consistency. Duties of the Customer Service Representative: You are responsible for account support. The Customer Service Representative will help customers with account updates, billing inquiries, service changes, orders, or requests. You will address and troubleshoot customer complaints, concerns, and service issues in a timely manner. The Customer Service Representative will also be responsible for relaying accurate information about our products and services. You will support sales in identifying opportunities to upsell or cross sell. Record customer interactions, requests, and resolutions in CRM systems. Ensure a high level of customer satisfaction and professionalism in all interactions. Meet or exceed performance metrics such as response time, resolution rate, and customer satisfaction scores. Escalate complex cases when necessary. Work closely with other departments to resolve customer issues. Attend company training sessions to improve customer service. Qualifications of the Customer Service Representative: Background in any customer-facing roles is an advantage, not required. Proficient in using basic computer systems. Familiarity with telecommunications is an added bonus. Must have excellent communication skills. An active listener that shows professionalism at all times. Ideally located near or within White Plains, NY and surrounding areas. The Work Environment The Customer Service Representative role involves face-to-face customer interaction in professional settings throughout the White Plains area. You will work as part of a supportive team that values mutual respect, good energy, and consistent effort. Our hands-on environment helps individuals build real skills, real confidence, and real momentum through meaningful, in-person communication and leadership development. We look for individuals who bring passion, drive, and a willingness to learn. If you're someone who shows up with heart and ambition, you'll find a home here. Start your journey with us and apply now as a Customer Service Representative.
Spectrum
Customer Service Representative ($20 PH starting)
Spectrum Buffalo, New York
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offeringsWorking Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalentExperience Customer service and sales or retention experienceSkills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigationPreferred QualificationsExperience 1+ years working in cable operations or telecommunications call center CBI- Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet -, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
04/16/2026
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offeringsWorking Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalentExperience Customer service and sales or retention experienceSkills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigationPreferred QualificationsExperience 1+ years working in cable operations or telecommunications call center CBI- Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet -, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Spectrum
Customer Support Representative
Spectrum Buffalo, New York
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offeringsWorking Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalentExperience Customer service and sales or retention experienceSkills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigationPreferred QualificationsExperience 1+ years working in cable operations or telecommunications call center CBI- Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet -, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
04/15/2026
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offeringsWorking Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalentExperience Customer service and sales or retention experienceSkills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigationPreferred QualificationsExperience 1+ years working in cable operations or telecommunications call center CBI- Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet -, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Legacy Health
Labor(Union) Relations Consultant (Must live in Oregon or Washington)
Legacy Health Portland, Oregon
Overview: At Legacy Health, we believe that supporting our patients starts with supporting our people. As we navigate a pivotal era in healthcare, our People & Culture team is moving beyond traditional HR to become a proactive, innovative partner to our workforce. As a Labor Relations Consultant , you are the subject matter expert for Legacy's management team on labor relations strategies and services. This includes responsibility for ensuring operational excellence, providing expert guidance, and navigating complex labor environments across our hospitals and clinics. At a Glance This is a highly consultative, hybrid position that offers the flexibility of remote work alongside the necessity of in-person relationship building throughout the Portland Metro & SW Washington area . Client Groups : You will manage a diverse portfolio of bargaining units that varies but will often include 8 to 11 distinct bargaining units, representing a population of approximately 1,500 to 2,000 unionized employees. The Team: You will join a dedicated Labor Relations department consisting of a Manager , four L abor Relations Consultants , a nd a ddi tional su pport sta ff. The F oc us : Your daily focus will be a mix of reactive crisis management (such as grievance responses) and proactive competency building (such as manager training or coaching). Negotiations: You will serve as second chair during contract negotiations, providing essential support, data, and strategy to the Chief Negotiator . About Legacy Health As the largest nonprofit health system serving Portland-Southwest Washington and the mid-Willamette Valley, Legacy Health provides comprehensive care across six hospitals - including Randall Children's Hospital at Legacy Emanuel, a center solely dedicated to children's care. We operate over 70 primary care, specialty, and urgent care clinics, employ nearly 3,000 doctors and providers, and more than 13,000 employees. Our system also includes labs and a research center. Legacy Health's major partnerships include PacificSource Health Plans and the Unity Center for Behavioral Health - a unique facility for individuals facing mental health crises, collaboratively operated by four regional health systems and numerous community partners. Responsibilities: Provide consultation and support to management, union representatives, and employee customers regarding labor relations strategies and services. Promote and maintain a highly professional, visible, and integrated partnership with internal HR customers. Contribute to the strategic development of HR labor relations services, initiatives, and programs. Manage labor relations activities, including contract bargaining, interpretation, and grievance management. Educate and support managers on labor-related issues. Communicate and operationalize Legacy Health's goals and objectives within areas of responsibility. Qualifications: Education: Bachelor's degree required, Master's preferred. Relevant experience may be substituted for educational requirements. Experience: Seven years or more of progressively responsible experience in the HR field and labor relations. Experience in labor organizing campaigns, developing strategic approach and training to organizing for an employer. Knowledge of laws, acts and regulations governing employee and labor relations. Health Care experience preferred. Skills: Working knowledge of all HR functional areas (employment, benefits, compensation, employee relations, training and development, human resources information systems, workforce planning), in addition to in-depth knowledge of two to three functional areas. Strong presentation skills, ability to present data and information as a subject matter expert. Demonstrated ability to discern pertinent data from raw information, evaluate and consult around solutions. Demonstrated ability to influence decisions and actions of customers. Comfortable with public speaking to include a wide variety of audiences. Strong verbal and written communication skills. Licensure: PHR or SPHR certification preferred. Pay Range: USD $55.01 - USD $81.97 /Hr. Our Commitment to Health and Equal Opportunity: Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply-even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here:
04/15/2026
Full time
Overview: At Legacy Health, we believe that supporting our patients starts with supporting our people. As we navigate a pivotal era in healthcare, our People & Culture team is moving beyond traditional HR to become a proactive, innovative partner to our workforce. As a Labor Relations Consultant , you are the subject matter expert for Legacy's management team on labor relations strategies and services. This includes responsibility for ensuring operational excellence, providing expert guidance, and navigating complex labor environments across our hospitals and clinics. At a Glance This is a highly consultative, hybrid position that offers the flexibility of remote work alongside the necessity of in-person relationship building throughout the Portland Metro & SW Washington area . Client Groups : You will manage a diverse portfolio of bargaining units that varies but will often include 8 to 11 distinct bargaining units, representing a population of approximately 1,500 to 2,000 unionized employees. The Team: You will join a dedicated Labor Relations department consisting of a Manager , four L abor Relations Consultants , a nd a ddi tional su pport sta ff. The F oc us : Your daily focus will be a mix of reactive crisis management (such as grievance responses) and proactive competency building (such as manager training or coaching). Negotiations: You will serve as second chair during contract negotiations, providing essential support, data, and strategy to the Chief Negotiator . About Legacy Health As the largest nonprofit health system serving Portland-Southwest Washington and the mid-Willamette Valley, Legacy Health provides comprehensive care across six hospitals - including Randall Children's Hospital at Legacy Emanuel, a center solely dedicated to children's care. We operate over 70 primary care, specialty, and urgent care clinics, employ nearly 3,000 doctors and providers, and more than 13,000 employees. Our system also includes labs and a research center. Legacy Health's major partnerships include PacificSource Health Plans and the Unity Center for Behavioral Health - a unique facility for individuals facing mental health crises, collaboratively operated by four regional health systems and numerous community partners. Responsibilities: Provide consultation and support to management, union representatives, and employee customers regarding labor relations strategies and services. Promote and maintain a highly professional, visible, and integrated partnership with internal HR customers. Contribute to the strategic development of HR labor relations services, initiatives, and programs. Manage labor relations activities, including contract bargaining, interpretation, and grievance management. Educate and support managers on labor-related issues. Communicate and operationalize Legacy Health's goals and objectives within areas of responsibility. Qualifications: Education: Bachelor's degree required, Master's preferred. Relevant experience may be substituted for educational requirements. Experience: Seven years or more of progressively responsible experience in the HR field and labor relations. Experience in labor organizing campaigns, developing strategic approach and training to organizing for an employer. Knowledge of laws, acts and regulations governing employee and labor relations. Health Care experience preferred. Skills: Working knowledge of all HR functional areas (employment, benefits, compensation, employee relations, training and development, human resources information systems, workforce planning), in addition to in-depth knowledge of two to three functional areas. Strong presentation skills, ability to present data and information as a subject matter expert. Demonstrated ability to discern pertinent data from raw information, evaluate and consult around solutions. Demonstrated ability to influence decisions and actions of customers. Comfortable with public speaking to include a wide variety of audiences. Strong verbal and written communication skills. Licensure: PHR or SPHR certification preferred. Pay Range: USD $55.01 - USD $81.97 /Hr. Our Commitment to Health and Equal Opportunity: Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply-even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here:
Spectrum
Call Center Representative ($20 PH starting)
Spectrum Buffalo, New York
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offeringsWorking Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalentExperience Customer service and sales or retention experienceSkills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigationPreferred QualificationsExperience 1+ years working in cable operations or telecommunications call center CBI- Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet -, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
04/15/2026
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offeringsWorking Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalentExperience Customer service and sales or retention experienceSkills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigationPreferred QualificationsExperience 1+ years working in cable operations or telecommunications call center CBI- Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet -, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Oklahoma State University
Academic Success Coach - SSOC
Oklahoma State University Oklahoma City, Oklahoma
Campus OSU-Oklahoma City Contact Name & Email Abbey Hardin, Work Schedule Monday through Friday, 8:00am-5:00pm with occasional evenings and weekends. Appointment Length Regular Continuous/Until Further Notice Hiring Range $17.92 - $18.64 Hourly Special Instructions to Applicants For full consideration, please include a resume, cover letter and contact information for three professional references. About this Position The Academic Success Coach works with faculty and staff to facilitate and support the curricular and co-curricular development and retention of OSU-Oklahoma City students. The Academic Success Coach provides academic support services via individual and small group meetings, workshops, and classroom presentations with the goal of helping students develop and implement strategies to succeed academically. Required Qualifications Bachelor's (degree must be conferred on or before agreed upon start date) Minimum of two years work experience providing customer service, problem solving, and effective communication with diverse constituents. Minimum of two years teaching, training, or success coaching experience. Skills, Proficiencies, and/or Knowledge: Knowledge of and ability to follow college policies and procedures. Knowledge of educational tutoring, principles, practices, techniques, and theory. Knowledge of student success initiative development and implementation. Knowledge of student resources, referrals, and services. Skill in listening to issues, synthesizing information, and reaching sound conclusions. Skill in presenting ideas and concepts orally and in writing to a diverse audience and adapting communication style to that audience. Ability to network effectively to forge strong stakeholder relationships that maximize retention efforts. Ability to relate to a diverse population and to maintain composure when faced with difficult situations. Ability to multi-task and organize, prioritize, and follow multiple projects and tasks through to completion with an attention to detail. Ability to analyze problems, identify solutions and take appropriate action, resolve problems using independent judgment and decision-making processes. Ability to handle multiple tasks and prioritize effectively with a high degree of accuracy and attention to detail. Strong interpersonal skills and ability to communicate diplomatically, clearly, and effectively, both verbally and in writing to exchange information, give/receive instructions and respond to inquiries appropriately with all students, faculty, staff and community partners. High degree of initiative to work independently and collaborate in a team environment. Demonstrated knowledge of office technologies including but not limited to office computers, fax machines, scanners, internet, Microsoft Office (Word, Excel, Access, PowerPoint, Outlook). Passion for assisting customers and representing the OSU-OKC and OSU brand with positivity and professionalism. Demonstrated history of ethical and professional behavior. Preferred Qualifications Bachelor's Bachelor's degree in education, social work, or human services, or a bachelor's degree with relevant experience assisting high school students, college students, or adult learners. Experience providing instruction, success coaching, or counseling to adult learners. Working Conditions: Must be able to work flexible hours to include some nights and weekends. Work will be performed in an office environment with a significant amount of public contact, in person, by telephone, via email, and various communication platforms. Physical Requirements: Duties require extended periods of sitting, talking and listening. Duties require extensive use of computers, telephone and other office equipment. Requires possible lifting of up to 25 lbs. (If an object weights more than 45 lbs., OSU-Oklahoma City requires this to be a two-person lift). The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job with or without reasonable accommodation.
04/15/2026
Full time
Campus OSU-Oklahoma City Contact Name & Email Abbey Hardin, Work Schedule Monday through Friday, 8:00am-5:00pm with occasional evenings and weekends. Appointment Length Regular Continuous/Until Further Notice Hiring Range $17.92 - $18.64 Hourly Special Instructions to Applicants For full consideration, please include a resume, cover letter and contact information for three professional references. About this Position The Academic Success Coach works with faculty and staff to facilitate and support the curricular and co-curricular development and retention of OSU-Oklahoma City students. The Academic Success Coach provides academic support services via individual and small group meetings, workshops, and classroom presentations with the goal of helping students develop and implement strategies to succeed academically. Required Qualifications Bachelor's (degree must be conferred on or before agreed upon start date) Minimum of two years work experience providing customer service, problem solving, and effective communication with diverse constituents. Minimum of two years teaching, training, or success coaching experience. Skills, Proficiencies, and/or Knowledge: Knowledge of and ability to follow college policies and procedures. Knowledge of educational tutoring, principles, practices, techniques, and theory. Knowledge of student success initiative development and implementation. Knowledge of student resources, referrals, and services. Skill in listening to issues, synthesizing information, and reaching sound conclusions. Skill in presenting ideas and concepts orally and in writing to a diverse audience and adapting communication style to that audience. Ability to network effectively to forge strong stakeholder relationships that maximize retention efforts. Ability to relate to a diverse population and to maintain composure when faced with difficult situations. Ability to multi-task and organize, prioritize, and follow multiple projects and tasks through to completion with an attention to detail. Ability to analyze problems, identify solutions and take appropriate action, resolve problems using independent judgment and decision-making processes. Ability to handle multiple tasks and prioritize effectively with a high degree of accuracy and attention to detail. Strong interpersonal skills and ability to communicate diplomatically, clearly, and effectively, both verbally and in writing to exchange information, give/receive instructions and respond to inquiries appropriately with all students, faculty, staff and community partners. High degree of initiative to work independently and collaborate in a team environment. Demonstrated knowledge of office technologies including but not limited to office computers, fax machines, scanners, internet, Microsoft Office (Word, Excel, Access, PowerPoint, Outlook). Passion for assisting customers and representing the OSU-OKC and OSU brand with positivity and professionalism. Demonstrated history of ethical and professional behavior. Preferred Qualifications Bachelor's Bachelor's degree in education, social work, or human services, or a bachelor's degree with relevant experience assisting high school students, college students, or adult learners. Experience providing instruction, success coaching, or counseling to adult learners. Working Conditions: Must be able to work flexible hours to include some nights and weekends. Work will be performed in an office environment with a significant amount of public contact, in person, by telephone, via email, and various communication platforms. Physical Requirements: Duties require extended periods of sitting, talking and listening. Duties require extensive use of computers, telephone and other office equipment. Requires possible lifting of up to 25 lbs. (If an object weights more than 45 lbs., OSU-Oklahoma City requires this to be a two-person lift). The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job with or without reasonable accommodation.
AT&T Sales Associate - Commission + Career Growth
Elite Management Group Oregon City, Oregon
Take the next step in your telecommunications career, where every day brings a new challenge! As an AT&T Sales Associate, you can proudly flex your sales muscles in a supportive and empowering environment. If you're someone who shines bright in a fast-paced, commission-based setting, you're welcome to join our team of winners. Mark your mark in the industry; apply now and let's achieve great things together! Who We Are We offer specialized, comprehensive marketing services focused on driving growth and improving efficiency. We partner with clients to craft tailored strategies that tackle specific obstacles and leverage potential. What We Can Offer Competitive compensation structure including performance-based bonuses. Comprehensive benefits and coverage package. Employee discount on area services. Extensive training programs and opportunities for career advancement. AT&T Sales Associate Duties Drive sales by passionately showcasing advanced technology and providing outstanding customer service to expand the AT&T network. Connect authentically with customers, asking thoughtful questions to understand their unique needs. Present insightful product information and recommend customized solutions to fulfill comprehensive sales requirements. Effectively close sales using strong communication skills, delivering user-friendly tech solutions that address customer desires. Engage in ongoing training and operational development to refine skills in areas like merchandising and inventory management. Proactively grow the customer base by reaching out to existing Verizon customers via calls and texts. Build customer loyalty through active community involvement at AT&T events and other outreach opportunities. Collaborate with fellow AT&T Brand Sales Representatives to enhance sales strategies and techniques. AT&T Sales Associate Qualifications and Requirements High school diploma or GED. Preferred: One or more years of Brand Sales Assistant or relevant experience. Availability to work evenings, weekends, and holidays. Openness to working extended hours, particularly during peak periods. Excellent communication, interpersonal, and problem-solving skills. Strong multitasking and organizational abilities. Capacity to work effectively under pressure. Demonstrated professionalism and empathy in all customer interactions. Thrives in a commission-based setting.
04/15/2026
Full time
Take the next step in your telecommunications career, where every day brings a new challenge! As an AT&T Sales Associate, you can proudly flex your sales muscles in a supportive and empowering environment. If you're someone who shines bright in a fast-paced, commission-based setting, you're welcome to join our team of winners. Mark your mark in the industry; apply now and let's achieve great things together! Who We Are We offer specialized, comprehensive marketing services focused on driving growth and improving efficiency. We partner with clients to craft tailored strategies that tackle specific obstacles and leverage potential. What We Can Offer Competitive compensation structure including performance-based bonuses. Comprehensive benefits and coverage package. Employee discount on area services. Extensive training programs and opportunities for career advancement. AT&T Sales Associate Duties Drive sales by passionately showcasing advanced technology and providing outstanding customer service to expand the AT&T network. Connect authentically with customers, asking thoughtful questions to understand their unique needs. Present insightful product information and recommend customized solutions to fulfill comprehensive sales requirements. Effectively close sales using strong communication skills, delivering user-friendly tech solutions that address customer desires. Engage in ongoing training and operational development to refine skills in areas like merchandising and inventory management. Proactively grow the customer base by reaching out to existing Verizon customers via calls and texts. Build customer loyalty through active community involvement at AT&T events and other outreach opportunities. Collaborate with fellow AT&T Brand Sales Representatives to enhance sales strategies and techniques. AT&T Sales Associate Qualifications and Requirements High school diploma or GED. Preferred: One or more years of Brand Sales Assistant or relevant experience. Availability to work evenings, weekends, and holidays. Openness to working extended hours, particularly during peak periods. Excellent communication, interpersonal, and problem-solving skills. Strong multitasking and organizational abilities. Capacity to work effectively under pressure. Demonstrated professionalism and empathy in all customer interactions. Thrives in a commission-based setting.
Client Service Representative
3V Expansions Inc Menifee, California
3V Expansions, a strategic marketing firm committed to Frontier's expansion, seeks a Client Service Representative to serve as a knowledgeable ambassador in the Temecula region. The Client Service Representative fosters awareness and adoption of Frontier's solutions through informed, community-centered outreach. As a Client Service Representative, you will be instrumental in aligning Frontier's service delivery with community expectations. The Client Service Representative's expertise in our product suite will enable them to provide discerning guidance, ensuring families, seniors, and businesses receive connectivity solutions that are both appropriate and empowering. Why the Client Service Representative Role Matters While others see customer support, we see intelligence gathering . The Client Service Representative doesn't just answer queries, they gather the intelligence that sharpens our competitive edge and informs our next move. Key Responsibilities of the Client Service Representative Support households and community members with account setup, service enrollment, and plan selection for Frontier's fiber, wireless, and bundled solutions. Provide clear product information by explaining Frontier's connectivity options, addressing inquiries, and guiding residents toward the right fit. Strengthen engagement by documenting interactions in CRM systems, tracking outreach milestones, and capturing feedback to improve retention. Coordinate community initiatives to promote Frontier services, educate residents, and build local partnerships. Resolve service challenges by clarifying product features, troubleshooting basic issues, and escalating complex cases for timely resolution. Collaborate with internal teams to align messaging, uphold service standards, and deliver seamless customer experiences across Frontier's product suite. What We're Looking For in a Client Service Representative High school diploma or GED required; coursework in communications, business, or marketing preferred. Experience in customer support, retail, or sales is highly valued, especially within telecom or subscription based service environments. Highly organized, proactive, and collaborative, with a growth mindset and commitment to delivering exceptional community engagement and client satisfaction. Proficiency with CRM systems and digital tools to manage accounts, track outreach activities, and streamline workflows with accuracy and compliance. Ability to coordinate events, manage local partnerships, and inspire action within diverse community settings to expand Frontier's presence.
04/15/2026
Full time
3V Expansions, a strategic marketing firm committed to Frontier's expansion, seeks a Client Service Representative to serve as a knowledgeable ambassador in the Temecula region. The Client Service Representative fosters awareness and adoption of Frontier's solutions through informed, community-centered outreach. As a Client Service Representative, you will be instrumental in aligning Frontier's service delivery with community expectations. The Client Service Representative's expertise in our product suite will enable them to provide discerning guidance, ensuring families, seniors, and businesses receive connectivity solutions that are both appropriate and empowering. Why the Client Service Representative Role Matters While others see customer support, we see intelligence gathering . The Client Service Representative doesn't just answer queries, they gather the intelligence that sharpens our competitive edge and informs our next move. Key Responsibilities of the Client Service Representative Support households and community members with account setup, service enrollment, and plan selection for Frontier's fiber, wireless, and bundled solutions. Provide clear product information by explaining Frontier's connectivity options, addressing inquiries, and guiding residents toward the right fit. Strengthen engagement by documenting interactions in CRM systems, tracking outreach milestones, and capturing feedback to improve retention. Coordinate community initiatives to promote Frontier services, educate residents, and build local partnerships. Resolve service challenges by clarifying product features, troubleshooting basic issues, and escalating complex cases for timely resolution. Collaborate with internal teams to align messaging, uphold service standards, and deliver seamless customer experiences across Frontier's product suite. What We're Looking For in a Client Service Representative High school diploma or GED required; coursework in communications, business, or marketing preferred. Experience in customer support, retail, or sales is highly valued, especially within telecom or subscription based service environments. Highly organized, proactive, and collaborative, with a growth mindset and commitment to delivering exceptional community engagement and client satisfaction. Proficiency with CRM systems and digital tools to manage accounts, track outreach activities, and streamline workflows with accuracy and compliance. Ability to coordinate events, manage local partnerships, and inspire action within diverse community settings to expand Frontier's presence.
Spectrum
Call Center Outbound Sales Representative (Bilingual English/Spanish)
Spectrum Maitland, Florida
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. Ready to transform lives through technology? As a Outbound Sales Representative, you'll be the voice that connects families to Spectrum's essential services, including Internet, Mobile, TV, and Phone. Your role is crucial in expanding our customer base and enhancing their digital experience. By leveraging your persuasive communication skills and passion for technology, you'll not only meet but exceed sales targets, making a significant impact on our growth and community engagement. Join us and be part of a team that values your expertise and dedication! What our Outbound Sales Representatives Enjoy Most About the Role Simplifying and Enhancing Customer Experience : Actively support efforts to make our services more accessible and user-friendly for customers. Achieving Sales Goals : Consistently meet and exceed monthly sales quotas by adding new lines of service (PSUs) and upselling existing customers. Building Customer Satisfaction : Handle all prospects with courtesy and professionalism, ensuring a high level of satisfaction in every interaction. Product Expertise : Act as a knowledgeable product consultant, promoting and selling the value of Spectrum Residential products and services. Efficient Follow-Up : Create and maintain a strong follow-up plan to increase efficiency and sales conversion rates, while ensuring database accuracy. Working Conditions Normal office environment. Required Qualifications Education High School Diploma, GED, or equivalent. Experience 1+ year of call center and/or sales experience, empowering you to hit the ground running and drive results. Technical Skills Proficiency in MS Office and related software applications. Comfortable using a personal computer, telephone/dialer, headset, copier, fax, and calculator. Skills & Abilities Strong verbal and written communication skills in English and Spanish Clear, concise, and professional oral communication. Strong listening and interpretation skills to understand and meet customer needs. Consultative sales approach, including needs analysis, objection handling, and effective closing. Judgement and initiative to make informed decisions. Attention to detail and quick response to changing business needs. Ability to prioritize and organize effectively, even under high volume. Multitasking with job-specific software and office equipment. Independent and collaborative work ethic. Management of multiple prospects. Bilingual- Spanish Preferred Qualifications Knowledge of commercial internet, video, and data services. Experience in a fast-paced, customer-focused environment. STM204 2 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
04/15/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. Ready to transform lives through technology? As a Outbound Sales Representative, you'll be the voice that connects families to Spectrum's essential services, including Internet, Mobile, TV, and Phone. Your role is crucial in expanding our customer base and enhancing their digital experience. By leveraging your persuasive communication skills and passion for technology, you'll not only meet but exceed sales targets, making a significant impact on our growth and community engagement. Join us and be part of a team that values your expertise and dedication! What our Outbound Sales Representatives Enjoy Most About the Role Simplifying and Enhancing Customer Experience : Actively support efforts to make our services more accessible and user-friendly for customers. Achieving Sales Goals : Consistently meet and exceed monthly sales quotas by adding new lines of service (PSUs) and upselling existing customers. Building Customer Satisfaction : Handle all prospects with courtesy and professionalism, ensuring a high level of satisfaction in every interaction. Product Expertise : Act as a knowledgeable product consultant, promoting and selling the value of Spectrum Residential products and services. Efficient Follow-Up : Create and maintain a strong follow-up plan to increase efficiency and sales conversion rates, while ensuring database accuracy. Working Conditions Normal office environment. Required Qualifications Education High School Diploma, GED, or equivalent. Experience 1+ year of call center and/or sales experience, empowering you to hit the ground running and drive results. Technical Skills Proficiency in MS Office and related software applications. Comfortable using a personal computer, telephone/dialer, headset, copier, fax, and calculator. Skills & Abilities Strong verbal and written communication skills in English and Spanish Clear, concise, and professional oral communication. Strong listening and interpretation skills to understand and meet customer needs. Consultative sales approach, including needs analysis, objection handling, and effective closing. Judgement and initiative to make informed decisions. Attention to detail and quick response to changing business needs. Ability to prioritize and organize effectively, even under high volume. Multitasking with job-specific software and office equipment. Independent and collaborative work ethic. Management of multiple prospects. Bilingual- Spanish Preferred Qualifications Knowledge of commercial internet, video, and data services. Experience in a fast-paced, customer-focused environment. STM204 2 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Customer Care Support
Imperium Consultants, Inc El Paso, Texas
At Imperium Consultants , we believe that the best sales come from the best service. That's why we're looking for somebody who knows how to listen, solve problems, and connect people with the latest tech that makes their lives easier. Prepare to help neighborhoods in Socorro find the right balance of connectivity solutions while providing a "human" touch in a digital world. As a Customer Care Support , every interaction is an opportunity to create a meaningful connection. By focusing on trust and authenticity, you'll ensure that the AT&T brand stands out in the Socorro community for the right reasons. We provide each Customer Service Representative with a career-defining platform where your ability to build loyalty is key. The Customer Care Support is in charge of: Assisting residents in choosing the AT&T wireless devices that actually fit their lives. Helping neighbors upgrade their home internet to the speeds they really need. Helping customers set up their new phones so they leave happy. Hearing out the customer's problems and finding the AT&T solution that fixes them. Becoming the "go-to" person for your clients' telecom needs. Fixing billing or service questions with empathy and a smile. Representing AT&T at local El Paso events to help people get better service. Keep your customer notes clean so everyone knows how to help them next time. The Customer Care Support is somebody who: Genuinely likes helping people and has a ton of patience. Can hold a conversation and make people feel "heard." Has a background in retail, hospitality, or serving others. Can handle a busy day without losing your positive vibe. Believes that good service is the best way to make a sale. Notice the small details that others usually miss. Is a team player who wants everyone in the office to win. Previously was a Customer Care Support in a relevant position (highly preferred)
04/15/2026
Full time
At Imperium Consultants , we believe that the best sales come from the best service. That's why we're looking for somebody who knows how to listen, solve problems, and connect people with the latest tech that makes their lives easier. Prepare to help neighborhoods in Socorro find the right balance of connectivity solutions while providing a "human" touch in a digital world. As a Customer Care Support , every interaction is an opportunity to create a meaningful connection. By focusing on trust and authenticity, you'll ensure that the AT&T brand stands out in the Socorro community for the right reasons. We provide each Customer Service Representative with a career-defining platform where your ability to build loyalty is key. The Customer Care Support is in charge of: Assisting residents in choosing the AT&T wireless devices that actually fit their lives. Helping neighbors upgrade their home internet to the speeds they really need. Helping customers set up their new phones so they leave happy. Hearing out the customer's problems and finding the AT&T solution that fixes them. Becoming the "go-to" person for your clients' telecom needs. Fixing billing or service questions with empathy and a smile. Representing AT&T at local El Paso events to help people get better service. Keep your customer notes clean so everyone knows how to help them next time. The Customer Care Support is somebody who: Genuinely likes helping people and has a ton of patience. Can hold a conversation and make people feel "heard." Has a background in retail, hospitality, or serving others. Can handle a busy day without losing your positive vibe. Believes that good service is the best way to make a sale. Notice the small details that others usually miss. Is a team player who wants everyone in the office to win. Previously was a Customer Care Support in a relevant position (highly preferred)
Community Engagement and Enrollment Coordinator
3V Expansions Inc Perris, California
Do you want to make a significant impact in your area through an exciting career? 3V Expansions is currently hiring passionate individuals to be part of our telecom campaign as Community Engagement and Enrollment Coordinator! If you're a people person who believes in the power of communication, then it's your time to shine. Become our Community Engagement and Enrollment Coordinator and let's build strong connections together! About 3V Expansions Our company is at the forefront of industry innovation, deploying sophisticated strategies and pioneering outreach solutions to serve leaders in the telecommunications industry. Our transformative business development initiatives are engines of growth, driving unprecedented expansion for our esteemed partners. We consistently acquire over 1,000 new customers weekly, demonstrating our relentlessness in expanding our clients' horizons. To further expand our reach and drive even greater impact, we are seeking motivated people to join our team as Community Enrollment Representatives. What The Role is About As a Community Engagement and Enrollment Coordinator, your main focus is to increase enrollment in our services within an area. You are expected to: Connecting with community members through different channels, such as residential visits, community events, and local partnerships. Disseminating Information about Frontier's services, its benefits, eligibility requirements, and enrollment steps. Assist with enrollment applications while providing needed client support throughout the process. Building rapport by establishing and maintaining positive relationships with community leaders, organizations, and all its residents. Gathering and tracking critical data, such as enrollment numbers, feedback from community members, and the results of outreach activities. Identifying specific needs within the community based on services offered and adjusting strategies accordingly. Addressing problems and concerns raised by community members regarding certain processes. How To Know You're Qualified To be a competent Community Engagement and Enrollment Coordinator, you are required to have: A college degree (preferred); a high school diploma or equivalent is acceptable. Strong verbal and written communication. Excellent interpersonal and time management skills. Past experience in a customer service or sales role, preferably in a face-to-face setting. The ability to address customer concerns and issues effectively. A strong work ethic and consistent reliability. Basic computer proficiency. Does this role feel like a perfect fit? Apply Now to get started on your career with 3V Expansions!
04/15/2026
Full time
Do you want to make a significant impact in your area through an exciting career? 3V Expansions is currently hiring passionate individuals to be part of our telecom campaign as Community Engagement and Enrollment Coordinator! If you're a people person who believes in the power of communication, then it's your time to shine. Become our Community Engagement and Enrollment Coordinator and let's build strong connections together! About 3V Expansions Our company is at the forefront of industry innovation, deploying sophisticated strategies and pioneering outreach solutions to serve leaders in the telecommunications industry. Our transformative business development initiatives are engines of growth, driving unprecedented expansion for our esteemed partners. We consistently acquire over 1,000 new customers weekly, demonstrating our relentlessness in expanding our clients' horizons. To further expand our reach and drive even greater impact, we are seeking motivated people to join our team as Community Enrollment Representatives. What The Role is About As a Community Engagement and Enrollment Coordinator, your main focus is to increase enrollment in our services within an area. You are expected to: Connecting with community members through different channels, such as residential visits, community events, and local partnerships. Disseminating Information about Frontier's services, its benefits, eligibility requirements, and enrollment steps. Assist with enrollment applications while providing needed client support throughout the process. Building rapport by establishing and maintaining positive relationships with community leaders, organizations, and all its residents. Gathering and tracking critical data, such as enrollment numbers, feedback from community members, and the results of outreach activities. Identifying specific needs within the community based on services offered and adjusting strategies accordingly. Addressing problems and concerns raised by community members regarding certain processes. How To Know You're Qualified To be a competent Community Engagement and Enrollment Coordinator, you are required to have: A college degree (preferred); a high school diploma or equivalent is acceptable. Strong verbal and written communication. Excellent interpersonal and time management skills. Past experience in a customer service or sales role, preferably in a face-to-face setting. The ability to address customer concerns and issues effectively. A strong work ethic and consistent reliability. Basic computer proficiency. Does this role feel like a perfect fit? Apply Now to get started on your career with 3V Expansions!
Information Technology Director
Superior Court of California, County of Butte Chico, California
The Superior Court of California, County of Butte is now accepting applications for: Information Technology Director Application Deadline: April 28, 2026 - 11:59 PM About the Community : Butte County Superior Court is located in beautiful Northern California, where the valley floor meets the Sierra Nevada and Cascade mountains, approximately 1.5 hours north of Sacramento. At over 1,600 square miles and with a population of approximately 225,000, Butte County is full of natural beauty and provides endless recreational opportunities. It is home to one of the largest municipal parks in the country, Bidwell Park, which boasts over 3,600 acres of hiking and mountain bike trails, swimming holes, picnic areas, golf and disc golf courses, and more! Outdoor adventures also await in places like Lake Oroville, Feather Falls, Table Mountain, and Lassen and Plumas National Forests which border the county to the east. In the county's urban center of Chico, you'll find a vibrant downtown, art, culture, unique restaurants, music, and weekly farmers' markets. Right in the center of it all is the CSU, Chico campus, which provides a stunning backdrop and a variety of events and activities throughout the year. About the Court: Butte County Superior Court is a unified superior court operating two facilities, one courthouse in Chico, and another courthouse in the county seat of Oroville. All legal, operational, and administrative functions of the court are governed by the Presiding Judge and the Court Executive Officer. The court has thirteen judicial officers, or eleven judges and two commissioners, and approximately 135 support staff. The Court is recognized as a leader for many collaborative initiatives, including a regional self-help program, a multi-court IT services model, and numerous civics education initiatives. Butte County is home to a community with diverse needs, and the Court continually adapts to provide effective and reliable access to justice. The Position: Under the direction of the Court Executive Officer or Assistant Court Executive Officer, the Information Technology Director oversees assigned staff in the Information Technology Division and all aspects of information technology services for the court. That entails responsibility for managing, directing, integrating, establishing standards for, and maintaining security of, diverse information systems and technology programs and services, including business systems applications, case management systems, networking, customer support, data communications, and records management systems and technology. The incumbent oversees the implementation of specific technical solutions, through individual effort and/or staff direction, and is expected to have hardware, operating system, and networking knowledge. The incumbent also exercises leadership in formulating technology strategy and establishing long-term technology direction for the court, including budgeting for technology needs. As a member of the court's senior management team, the incumbent also shares responsibility for establishing and attaining the court's organizational goals and objectives. This is a regular, full-time, at-will position and is exempt from the Fair Labor Standards Act. The following duties are typical of those performed by the incumbent in this classification. However, other duties may also be required. Plans, organizes, directs, and manages the information technology functions, operations, and resources of the court, in consultation with executive management. Plans, prioritizes, and coordinates the acquisition, implementation, utilization, installation, and maintenance of information technology infrastructure, in compliance with applicable procurement requirements. Analyzes and confers with judicial officers, executives, senior managers, managers, and staff to assess operational effectiveness of technological functions and resources, recommend enhancements, and implement procedural changes. Designs, engineers, troubleshoots, and supports various information technology systems. Develops, implements, interprets, and ensures training is provided to court staff on policies and procedures regarding the court's information technology. Develops, prioritizes, and interprets Business Continuity Planning and Disaster Recovery Planning for all information technology systems. Maintains knowledge of current and future trends in information technology and reviews, evaluates, and interprets trends, legal requirements, and relevant legislation, to determine and plan for effects on operations and programs. Represents the court on various technology related committees and participates in State work related to information technology issues. Acts as the court's primary information technology representative and coordinates with internal and external technology users and external agencies regarding court information technology processes, procedures, issues, and initiatives. Serves as a project or program manager as assigned. Conducts information technology research and prepares oral and written reports with recommendations, and statistical information, if necessary, for projects and program development and improvement. Prepares and administers assigned budget. Participates in court-wide strategic and operations planning. Directs the work of staff, reviews, and evaluates performance, administers discipline, conducts or oversees training, conducts employment interviews, and makes recommendations regarding the hiring of new information technology personnel. Demonstrates leadership and coordinates with other managers to ensure effective communication between all court divisions and uniform application of court policies. Maintains continuous positive relationships with court management, judicial officers, employee groups, and external stakeholders. Knowledge Of: Principles of management, supervision, training, administrative practices, and personnel administration. Principles and practices of leadership, motivation, team building, and conflict resolution. Principles and methods of programming, systems, and procedures analysis; principles, techniques, and capabilities of electronic data processing, including office automation and personal computers. Principles and practices of public administration as it relates to the management of computer systems operation and support, local and wide area data communications, and a variety of telecommunications systems; Fundamental principles and practices of organizational techniques and management procedures including accounting and budget principles, statistical methods, and logic and business administration principles. General practices and specific software pertinent and unique the court. Local Area Network (LAN) administration and networking engineering principles including server/client protocols; advanced terminology used in electronic data processing and information technology. Workflow scheduling, records and forms design, and control requirements. Relevant California legal codes and court procedures, policies, and filing requirements; operations and procedures of the California trial courts. State reporting requirements and formats, record maintenance and indexing; principles of court case flow, calendar, and jury management. Legal terminology; basic mathematical computations; principles of English grammar, spelling, and punctuation. Personal computers including work processing, database, and spreadsheet applications; modern legal office methods, equipment, and practices. Multi-agency collaborative program design and implementation. Principles and methodologies of effective project management, including project cost accounting and project change management and control. Ability To: When required, perform a broad range of general supervisory duties including assisting, training, and reviewing subordinates in the performance of their duties; maintaining performance and disciplinary standards, and conducting reviews and evaluations; develop and conduct in-service training programs. Read, interpret, and apply complex technical publications, manuals, and other documents. Organize, direct and implement a wide variety of programs and services that are carried out by the Information Technology Division. Analyze complex data and information technology problems, evaluate alternatives, project consequences, create analysis reports, make sound logical recommendations based on findings, and implement decisions in support of goals. Under general direction, establish and implement policies, procedures, protocols, and goals; monitor the effectiveness and results of information technology operations through statistical and other analysis and make recommendations as appropriate; manage multiple projects while maintaining priorities and meeting deadlines. Gather and analyze complex data; conduct feasibility studies to determine needs and implement findings. Represent the court effectively with county departments and outside agencies. Communicate effectively both orally and in writing. Work cooperatively with those contacted in the course of work. Maintain and research technological changes and developments in the computer hardware and software industry. . click apply for full job details
04/14/2026
Full time
The Superior Court of California, County of Butte is now accepting applications for: Information Technology Director Application Deadline: April 28, 2026 - 11:59 PM About the Community : Butte County Superior Court is located in beautiful Northern California, where the valley floor meets the Sierra Nevada and Cascade mountains, approximately 1.5 hours north of Sacramento. At over 1,600 square miles and with a population of approximately 225,000, Butte County is full of natural beauty and provides endless recreational opportunities. It is home to one of the largest municipal parks in the country, Bidwell Park, which boasts over 3,600 acres of hiking and mountain bike trails, swimming holes, picnic areas, golf and disc golf courses, and more! Outdoor adventures also await in places like Lake Oroville, Feather Falls, Table Mountain, and Lassen and Plumas National Forests which border the county to the east. In the county's urban center of Chico, you'll find a vibrant downtown, art, culture, unique restaurants, music, and weekly farmers' markets. Right in the center of it all is the CSU, Chico campus, which provides a stunning backdrop and a variety of events and activities throughout the year. About the Court: Butte County Superior Court is a unified superior court operating two facilities, one courthouse in Chico, and another courthouse in the county seat of Oroville. All legal, operational, and administrative functions of the court are governed by the Presiding Judge and the Court Executive Officer. The court has thirteen judicial officers, or eleven judges and two commissioners, and approximately 135 support staff. The Court is recognized as a leader for many collaborative initiatives, including a regional self-help program, a multi-court IT services model, and numerous civics education initiatives. Butte County is home to a community with diverse needs, and the Court continually adapts to provide effective and reliable access to justice. The Position: Under the direction of the Court Executive Officer or Assistant Court Executive Officer, the Information Technology Director oversees assigned staff in the Information Technology Division and all aspects of information technology services for the court. That entails responsibility for managing, directing, integrating, establishing standards for, and maintaining security of, diverse information systems and technology programs and services, including business systems applications, case management systems, networking, customer support, data communications, and records management systems and technology. The incumbent oversees the implementation of specific technical solutions, through individual effort and/or staff direction, and is expected to have hardware, operating system, and networking knowledge. The incumbent also exercises leadership in formulating technology strategy and establishing long-term technology direction for the court, including budgeting for technology needs. As a member of the court's senior management team, the incumbent also shares responsibility for establishing and attaining the court's organizational goals and objectives. This is a regular, full-time, at-will position and is exempt from the Fair Labor Standards Act. The following duties are typical of those performed by the incumbent in this classification. However, other duties may also be required. Plans, organizes, directs, and manages the information technology functions, operations, and resources of the court, in consultation with executive management. Plans, prioritizes, and coordinates the acquisition, implementation, utilization, installation, and maintenance of information technology infrastructure, in compliance with applicable procurement requirements. Analyzes and confers with judicial officers, executives, senior managers, managers, and staff to assess operational effectiveness of technological functions and resources, recommend enhancements, and implement procedural changes. Designs, engineers, troubleshoots, and supports various information technology systems. Develops, implements, interprets, and ensures training is provided to court staff on policies and procedures regarding the court's information technology. Develops, prioritizes, and interprets Business Continuity Planning and Disaster Recovery Planning for all information technology systems. Maintains knowledge of current and future trends in information technology and reviews, evaluates, and interprets trends, legal requirements, and relevant legislation, to determine and plan for effects on operations and programs. Represents the court on various technology related committees and participates in State work related to information technology issues. Acts as the court's primary information technology representative and coordinates with internal and external technology users and external agencies regarding court information technology processes, procedures, issues, and initiatives. Serves as a project or program manager as assigned. Conducts information technology research and prepares oral and written reports with recommendations, and statistical information, if necessary, for projects and program development and improvement. Prepares and administers assigned budget. Participates in court-wide strategic and operations planning. Directs the work of staff, reviews, and evaluates performance, administers discipline, conducts or oversees training, conducts employment interviews, and makes recommendations regarding the hiring of new information technology personnel. Demonstrates leadership and coordinates with other managers to ensure effective communication between all court divisions and uniform application of court policies. Maintains continuous positive relationships with court management, judicial officers, employee groups, and external stakeholders. Knowledge Of: Principles of management, supervision, training, administrative practices, and personnel administration. Principles and practices of leadership, motivation, team building, and conflict resolution. Principles and methods of programming, systems, and procedures analysis; principles, techniques, and capabilities of electronic data processing, including office automation and personal computers. Principles and practices of public administration as it relates to the management of computer systems operation and support, local and wide area data communications, and a variety of telecommunications systems; Fundamental principles and practices of organizational techniques and management procedures including accounting and budget principles, statistical methods, and logic and business administration principles. General practices and specific software pertinent and unique the court. Local Area Network (LAN) administration and networking engineering principles including server/client protocols; advanced terminology used in electronic data processing and information technology. Workflow scheduling, records and forms design, and control requirements. Relevant California legal codes and court procedures, policies, and filing requirements; operations and procedures of the California trial courts. State reporting requirements and formats, record maintenance and indexing; principles of court case flow, calendar, and jury management. Legal terminology; basic mathematical computations; principles of English grammar, spelling, and punctuation. Personal computers including work processing, database, and spreadsheet applications; modern legal office methods, equipment, and practices. Multi-agency collaborative program design and implementation. Principles and methodologies of effective project management, including project cost accounting and project change management and control. Ability To: When required, perform a broad range of general supervisory duties including assisting, training, and reviewing subordinates in the performance of their duties; maintaining performance and disciplinary standards, and conducting reviews and evaluations; develop and conduct in-service training programs. Read, interpret, and apply complex technical publications, manuals, and other documents. Organize, direct and implement a wide variety of programs and services that are carried out by the Information Technology Division. Analyze complex data and information technology problems, evaluate alternatives, project consequences, create analysis reports, make sound logical recommendations based on findings, and implement decisions in support of goals. Under general direction, establish and implement policies, procedures, protocols, and goals; monitor the effectiveness and results of information technology operations through statistical and other analysis and make recommendations as appropriate; manage multiple projects while maintaining priorities and meeting deadlines. Gather and analyze complex data; conduct feasibility studies to determine needs and implement findings. Represent the court effectively with county departments and outside agencies. Communicate effectively both orally and in writing. Work cooperatively with those contacted in the course of work. Maintain and research technological changes and developments in the computer hardware and software industry. . click apply for full job details
USAA
Health Solution Specialist Intermediate (Level 2) - Life Company
USAA Colorado Springs, Colorado
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Job Description USAA is currently looking for dedicated Health Solutions Specialists (Intermediate Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. Asks questions to discover key information and life events and understand need or problem. Documents relevant information. Recognizes life events, understands and assesses the member's needs, financial situation, and goals. Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales techniques and persuasion skills and implements recommendation(s). Educates the member on how regulatory changes will impact a product. Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. May provide limited member servicing support. Ensures adherence to company and regulatory practices. Supports enterprise business goals through the achievement of individual referral and product acquisition goals. Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. Employees in Health Solutions work with brokered products and act as an agent for the member. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: Hours of operation January - September /Monday - Friday / 7:30am - 6:00pm (Central) October - December/ Monday - Friday with some weekends / 7:30 - 8:00 PM (Central) Your 8-hour shift will fall within these hours. We are currently looking for closing shift This role is required to be in office, with potential hybrid opportunity after 6 months. This is for a June 8, 2026 start date What you have: High School Diploma or General Equivalency Diploma required. Required maintenance of Life and Health license. Required annual completion of AHIP and Broker/Carrier appointments. 1 or more years customer service/sales experience. Experience delivering frequent written and oral communication. Experience acquiring and applying new concepts and information. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required. What sets you apart: Current Life and Health License Experience working with Medicare Advantage and Medicare Supplement Plans 1 or more years of experience working during the Medicare Annual Enrollment Period (AEP) Experience working with Final Expense Policies Life Insurance Sales experience Call Center experience a plus Compensation range: The salary range for this position is: $45,470 - $76,730 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/14/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Job Description USAA is currently looking for dedicated Health Solutions Specialists (Intermediate Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. Asks questions to discover key information and life events and understand need or problem. Documents relevant information. Recognizes life events, understands and assesses the member's needs, financial situation, and goals. Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales techniques and persuasion skills and implements recommendation(s). Educates the member on how regulatory changes will impact a product. Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. May provide limited member servicing support. Ensures adherence to company and regulatory practices. Supports enterprise business goals through the achievement of individual referral and product acquisition goals. Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. Employees in Health Solutions work with brokered products and act as an agent for the member. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: Hours of operation January - September /Monday - Friday / 7:30am - 6:00pm (Central) October - December/ Monday - Friday with some weekends / 7:30 - 8:00 PM (Central) Your 8-hour shift will fall within these hours. We are currently looking for closing shift This role is required to be in office, with potential hybrid opportunity after 6 months. This is for a June 8, 2026 start date What you have: High School Diploma or General Equivalency Diploma required. Required maintenance of Life and Health license. Required annual completion of AHIP and Broker/Carrier appointments. 1 or more years customer service/sales experience. Experience delivering frequent written and oral communication. Experience acquiring and applying new concepts and information. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required. What sets you apart: Current Life and Health License Experience working with Medicare Advantage and Medicare Supplement Plans 1 or more years of experience working during the Medicare Annual Enrollment Period (AEP) Experience working with Final Expense Policies Life Insurance Sales experience Call Center experience a plus Compensation range: The salary range for this position is: $45,470 - $76,730 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Health Solution Specialist Mid-Level (Level 1) - Life Company
USAA Colorado Springs, Colorado
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is currently looking for dedicated Health Solutions Specialists (Mid-Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. Asks questions to discover key information and life events and understand need or problem. Documents relevant information. Recognizes life events, understands and assesses the member's needs, financial situation, and goals. Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales techniques and persuasion skills and implements recommendation(s). Educates the member on how regulatory changes will impact a product. Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. May provide limited member servicing support. Ensures adherence to company and regulatory practices. Supports enterprise business goals through the achievement of individual referral and product acquisition goals. Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. Employees in Health Solutions work with brokered products and act as an agent for the member. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: Hours of operation January - September /Monday - Friday / 7:30am - 6:00pm (Central) October - December/ Monday - Friday with some weekends / 7:30 - 8:00 PM (Central) Your 8-hour shift will fall within these hours. We are currently looking for closing shift This role is required to be in office, with potential hybrid opportunity after 6 months. This is for a June 8, 2026 start date What you have: High School Diploma or General Equivalency Diploma required. Required maintenance of Life and Health license. Required annual completion of AHIP and Broker/Carrier appointments. 2 or more years customer service/sales experience. Experience delivering frequent written and oral communication. Experience acquiring and applying new concepts and information. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required. What sets you apart: Current Life and Health License 3 or more years of experience working with Medicare Advantage and Medicare Supplement Plans 3 or more years of experience working during the Medicare Annual Enrollment Period (AEP) 3 or more years of experience working with Final Expense Policies Life Insurance Sales experience Call Center experience a plus Compensation range: The salary range for this position is: $54,550 - $92,060 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/14/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is currently looking for dedicated Health Solutions Specialists (Mid-Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. Asks questions to discover key information and life events and understand need or problem. Documents relevant information. Recognizes life events, understands and assesses the member's needs, financial situation, and goals. Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales techniques and persuasion skills and implements recommendation(s). Educates the member on how regulatory changes will impact a product. Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. May provide limited member servicing support. Ensures adherence to company and regulatory practices. Supports enterprise business goals through the achievement of individual referral and product acquisition goals. Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. Employees in Health Solutions work with brokered products and act as an agent for the member. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: Hours of operation January - September /Monday - Friday / 7:30am - 6:00pm (Central) October - December/ Monday - Friday with some weekends / 7:30 - 8:00 PM (Central) Your 8-hour shift will fall within these hours. We are currently looking for closing shift This role is required to be in office, with potential hybrid opportunity after 6 months. This is for a June 8, 2026 start date What you have: High School Diploma or General Equivalency Diploma required. Required maintenance of Life and Health license. Required annual completion of AHIP and Broker/Carrier appointments. 2 or more years customer service/sales experience. Experience delivering frequent written and oral communication. Experience acquiring and applying new concepts and information. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required. What sets you apart: Current Life and Health License 3 or more years of experience working with Medicare Advantage and Medicare Supplement Plans 3 or more years of experience working during the Medicare Annual Enrollment Period (AEP) 3 or more years of experience working with Final Expense Policies Life Insurance Sales experience Call Center experience a plus Compensation range: The salary range for this position is: $54,550 - $92,060 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Health Solution Specialist Intermediate (Level 2) - Life Company
USAA San Antonio, Texas
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Job Description USAA is currently looking for dedicated Health Solutions Specialists (Intermediate Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. Asks questions to discover key information and life events and understand need or problem. Documents relevant information. Recognizes life events, understands and assesses the member's needs, financial situation, and goals. Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales techniques and persuasion skills and implements recommendation(s). Educates the member on how regulatory changes will impact a product. Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. May provide limited member servicing support. Ensures adherence to company and regulatory practices. Supports enterprise business goals through the achievement of individual referral and product acquisition goals. Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. Employees in Health Solutions work with brokered products and act as an agent for the member. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: Hours of operation January - September /Monday - Friday / 7:30am - 6:00pm (Central) October - December/ Monday - Friday with some weekends / 7:30 - 8:00 PM (Central) Your 8-hour shift will fall within these hours. We are currently looking for closing shift This role is required to be in office, with potential hybrid opportunity after 6 months. This is for a June 8, 2026 start date What you have: High School Diploma or General Equivalency Diploma required. Required maintenance of Life and Health license. Required annual completion of AHIP and Broker/Carrier appointments. 1 or more years customer service/sales experience. Experience delivering frequent written and oral communication. Experience acquiring and applying new concepts and information. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required. What sets you apart: Current Life and Health License Experience working with Medicare Advantage and Medicare Supplement Plans 1 or more years of experience working during the Medicare Annual Enrollment Period (AEP) Experience working with Final Expense Policies Life Insurance Sales experience Call Center experience a plus Compensation range: The salary range for this position is: $45,470 - $76,730 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/14/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Job Description USAA is currently looking for dedicated Health Solutions Specialists (Intermediate Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. Asks questions to discover key information and life events and understand need or problem. Documents relevant information. Recognizes life events, understands and assesses the member's needs, financial situation, and goals. Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales techniques and persuasion skills and implements recommendation(s). Educates the member on how regulatory changes will impact a product. Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. May provide limited member servicing support. Ensures adherence to company and regulatory practices. Supports enterprise business goals through the achievement of individual referral and product acquisition goals. Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. Employees in Health Solutions work with brokered products and act as an agent for the member. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: Hours of operation January - September /Monday - Friday / 7:30am - 6:00pm (Central) October - December/ Monday - Friday with some weekends / 7:30 - 8:00 PM (Central) Your 8-hour shift will fall within these hours. We are currently looking for closing shift This role is required to be in office, with potential hybrid opportunity after 6 months. This is for a June 8, 2026 start date What you have: High School Diploma or General Equivalency Diploma required. Required maintenance of Life and Health license. Required annual completion of AHIP and Broker/Carrier appointments. 1 or more years customer service/sales experience. Experience delivering frequent written and oral communication. Experience acquiring and applying new concepts and information. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required. What sets you apart: Current Life and Health License Experience working with Medicare Advantage and Medicare Supplement Plans 1 or more years of experience working during the Medicare Annual Enrollment Period (AEP) Experience working with Final Expense Policies Life Insurance Sales experience Call Center experience a plus Compensation range: The salary range for this position is: $45,470 - $76,730 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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