3V Expansions is a telecommunication-based consulting sales and marketing firm. We help our client's popular, household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities. We are looking for a self-starter for our Account Sales Support Representative role to assist with our firm's strategic and productive marketing and sales campaigns. Our next Account Sales Support Representative will be responsible for adequately executing our marketing and sales directives and being the brand's face and voice. In addition, we expect our new and energetic Account Sales Support Representative to build quality relationships with new clientele, maintain existing customer accounts, and assist in the increase of overall quarterly and annual production of new sales and customer acquisitions. What Our Account Sales Support Representative Will Be Responsible For: Engage in communication with customers directly, be an expert on all product knowledge, and educate them on their desired product inquiry Research target markets to better identify and engage with new and existing customers to help bolster our sales pipeline Communicate the features and benefits of specific products/services based on individualized needs Overturn objections as necessary throughout the sales process and answer questions as they arise Respond in a prompt, effective, and professional manner to all account inquiries Attend regular product training sessions with other Customer Service & Sales Support Representative team-mates and upper-level management Desired Skills for Success For Our Next Account Sales Support Representative : A High School Diploma or equivalent is required 1-2 years of experience in a customer service or sales role is highly recommended Excellent communication skills, both verbal and nonverbal A tenacity and desire for growth and knowledge A driven mindset with impeccable time management skills and a superior work ethic Positive and professional demeanor while working with other Customer Service & Sales Support Representatives and customers Benefits of Joining Our Account Sales Support Representative Team: Access to the latest technology, such as laptops and tablets that will help you reach your sales and retention goals faster and more efficiently Year-round volunteer and team-building opportunities Monthly opportunities for performance-based rewards, such as luxury vacations, opportunities to attend leadership conferences, and gift cards Unfettered access to industry leaders and executives
04/16/2026
Full time
3V Expansions is a telecommunication-based consulting sales and marketing firm. We help our client's popular, household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities. We are looking for a self-starter for our Account Sales Support Representative role to assist with our firm's strategic and productive marketing and sales campaigns. Our next Account Sales Support Representative will be responsible for adequately executing our marketing and sales directives and being the brand's face and voice. In addition, we expect our new and energetic Account Sales Support Representative to build quality relationships with new clientele, maintain existing customer accounts, and assist in the increase of overall quarterly and annual production of new sales and customer acquisitions. What Our Account Sales Support Representative Will Be Responsible For: Engage in communication with customers directly, be an expert on all product knowledge, and educate them on their desired product inquiry Research target markets to better identify and engage with new and existing customers to help bolster our sales pipeline Communicate the features and benefits of specific products/services based on individualized needs Overturn objections as necessary throughout the sales process and answer questions as they arise Respond in a prompt, effective, and professional manner to all account inquiries Attend regular product training sessions with other Customer Service & Sales Support Representative team-mates and upper-level management Desired Skills for Success For Our Next Account Sales Support Representative : A High School Diploma or equivalent is required 1-2 years of experience in a customer service or sales role is highly recommended Excellent communication skills, both verbal and nonverbal A tenacity and desire for growth and knowledge A driven mindset with impeccable time management skills and a superior work ethic Positive and professional demeanor while working with other Customer Service & Sales Support Representatives and customers Benefits of Joining Our Account Sales Support Representative Team: Access to the latest technology, such as laptops and tablets that will help you reach your sales and retention goals faster and more efficiently Year-round volunteer and team-building opportunities Monthly opportunities for performance-based rewards, such as luxury vacations, opportunities to attend leadership conferences, and gift cards Unfettered access to industry leaders and executives
This Jobot Job is hosted by: Forrest Mack Are you a fit? Easy Apply now by clicking the "Quick Apply" buttonand sending us your resume. Salary: $100,000 - $220,000 per year A bit about us: This longstanding manufacturer specializes in producing high quality corrugated packaging products and comprehensive packaging solutions for a wide range of industries, including consumer goods, food and beverage, and furniture markets, with products that span from standard shipping boxes to custom designed corrugated displays and protective packaging. Operating multiple facilities across the southeastern United States, it combines design, printing, die cutting, and fulfillment services to support clients' supply chain needs, emphasizing innovation, service, and tailored solutions that enhance product protection and brand presentation. Why join us? Health insurance (medical) Disability insurance 401(k) retirement plan Social Security Pension (noted in some company retirement plan data) Paid time off Job Details Skills & Qualifications Experience selling corrugated packaging products is a MUST Minimum 5+ years of sales experience; 3+ years in a managerial role. Bachelor's degree (Marketing, Sales, or related field) preferred. Strong communication and customer service skills. Proficiency with Microsoft Office (PowerPoint and Excel). Excellent analytical, multitasking, and problem solving skills. Ability to work well in teams and understand business and industry dynamics. Key Responsibilities Provide support to individual locations, managers, and sales representatives. Act as main contact for brokers, suppliers, and distributors in the region. Maximize sales growth and determine short and long term sales goals. Oversee product and supply ordering and shipments to meet regional needs. Mentor managers and sales representatives; plan and execute staff training. Oversee sales promotions, hiring, and employee retention. Resolve customer complaints and service issues. Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
04/16/2026
Full time
This Jobot Job is hosted by: Forrest Mack Are you a fit? Easy Apply now by clicking the "Quick Apply" buttonand sending us your resume. Salary: $100,000 - $220,000 per year A bit about us: This longstanding manufacturer specializes in producing high quality corrugated packaging products and comprehensive packaging solutions for a wide range of industries, including consumer goods, food and beverage, and furniture markets, with products that span from standard shipping boxes to custom designed corrugated displays and protective packaging. Operating multiple facilities across the southeastern United States, it combines design, printing, die cutting, and fulfillment services to support clients' supply chain needs, emphasizing innovation, service, and tailored solutions that enhance product protection and brand presentation. Why join us? Health insurance (medical) Disability insurance 401(k) retirement plan Social Security Pension (noted in some company retirement plan data) Paid time off Job Details Skills & Qualifications Experience selling corrugated packaging products is a MUST Minimum 5+ years of sales experience; 3+ years in a managerial role. Bachelor's degree (Marketing, Sales, or related field) preferred. Strong communication and customer service skills. Proficiency with Microsoft Office (PowerPoint and Excel). Excellent analytical, multitasking, and problem solving skills. Ability to work well in teams and understand business and industry dynamics. Key Responsibilities Provide support to individual locations, managers, and sales representatives. Act as main contact for brokers, suppliers, and distributors in the region. Maximize sales growth and determine short and long term sales goals. Oversee product and supply ordering and shipments to meet regional needs. Mentor managers and sales representatives; plan and execute staff training. Oversee sales promotions, hiring, and employee retention. Resolve customer complaints and service issues. Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offeringsWorking Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalentExperience Customer service and sales or retention experienceSkills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigationPreferred QualificationsExperience 1+ years working in cable operations or telecommunications call center CBI- Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet -, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
04/16/2026
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offeringsWorking Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalentExperience Customer service and sales or retention experienceSkills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigationPreferred QualificationsExperience 1+ years working in cable operations or telecommunications call center CBI- Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet -, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
We need a Customer Account Representative to manage and grow client relationships in Tempe, AZ. This customer-facing role balances new sales with retention strategies to expand revenue and reduce churn. Prepare to manage assigned accounts while upselling Quantum Fiber services and implementing growth plans that increase value. Upon joining Elite Executives , you become part of a purpose-driven environment where both personal growth and team success take center stage. We believe leadership starts with listening, so the voice of every Customer Account Representative matters regardless of experience. Here, collaboration is the key to continued growth. Customer Account Representative Core Functions Serve as primary customer-facing contact for assigned Quantum Fiber accounts. Present Quantum Fiber upgrades and upsell opportunities to grow accounts. Retain clients through proactive outreach and service optimization. Develop account plans to increase ARPU and reduce churn. Coordinate activations, renewals, and escalations with internal teams. Track account health and report on retention and growth metrics. Build long-term relationships and identify cross-sell opportunities. Lead quarterly business reviews and strategic planning with clients. Customer Account Representative Key Qualifications Previous Entry Level Account Manager or relevant customer-facing experience is a plus. Proven record of client retention and revenue growth. Strong relationship-building and consultative selling skills. Strategic thinker with CRM and reporting proficiency. Comfortable with commission and retention-based incentives. Excellent negotiation and problem-solving abilities. Tempe-based and able to manage a local client portfolio.
04/16/2026
Full time
We need a Customer Account Representative to manage and grow client relationships in Tempe, AZ. This customer-facing role balances new sales with retention strategies to expand revenue and reduce churn. Prepare to manage assigned accounts while upselling Quantum Fiber services and implementing growth plans that increase value. Upon joining Elite Executives , you become part of a purpose-driven environment where both personal growth and team success take center stage. We believe leadership starts with listening, so the voice of every Customer Account Representative matters regardless of experience. Here, collaboration is the key to continued growth. Customer Account Representative Core Functions Serve as primary customer-facing contact for assigned Quantum Fiber accounts. Present Quantum Fiber upgrades and upsell opportunities to grow accounts. Retain clients through proactive outreach and service optimization. Develop account plans to increase ARPU and reduce churn. Coordinate activations, renewals, and escalations with internal teams. Track account health and report on retention and growth metrics. Build long-term relationships and identify cross-sell opportunities. Lead quarterly business reviews and strategic planning with clients. Customer Account Representative Key Qualifications Previous Entry Level Account Manager or relevant customer-facing experience is a plus. Proven record of client retention and revenue growth. Strong relationship-building and consultative selling skills. Strategic thinker with CRM and reporting proficiency. Comfortable with commission and retention-based incentives. Excellent negotiation and problem-solving abilities. Tempe-based and able to manage a local client portfolio.
We are a growing company looking to add an experienced Grain Account Manager to our team. This Jobot Job is hosted by: Melissa Todd Are you a fit? Easy Apply now by clicking the "Quick Apply" buttonand sending us your resume. Salary: $65,000 - $85,000 per year A bit about us: We are a farmer-owned agricultural and energy cooperative headquartered in the Midwest that provides essential products and services to support farming operations, rural households, and local businesses. The organization operates across multiple divisions including agronomy, grain, feed, energy and precision agriculture, delivering solutions that help growers maximize crop production and manage inputs effectively. It also offers a range of crop nutrition and protection products, livestock feeds, fuel and propane delivery, and grain marketing services. With a strong focus on customer service, technical expertise, and community support, the cooperative partners with growers and industry providers to deliver innovative choices and practical solutions. Why join us? Growth focused organization Competitive compensation plan Team focused culture Strong retention and career stability Job Details Job Details: We are on the hunt for a dynamic, self-motivated, and experienced Account Manager to join our Grain Division. This role is an exciting opportunity to be part of our expanding Sales team, where you will be instrumental in driving business growth and maintaining our solid reputation in the market. You will be responsible for managing and developing sales within a specific territory, targeting the grain sector. The ideal candidate will have a proven track record in sales, with a particular emphasis on cold calling, territory sales, and territory management. Responsibilities: 1. Develop and implement effective sales strategies to drive sales growth in the assigned territory and segment. 2. Build and maintain strong, long-lasting customer relationships, ensuring a high level of customer satisfaction. 3. Conduct regular cold calling and face-to-face meetings with potential clients to promote our product offerings. 4. Manage and grow a portfolio of existing accounts, identifying opportunities for cross-selling and up-selling. 5. Monitor and analyze performance metrics and suggest improvements. 6. Stay up-to-date with new product launches and ensure sales team members are on board. 7. Prepare monthly, quarterly, and annual sales forecasts. 8. Provide timely and effective solutions aligned with clients' needs. 9. Liaise with the Marketing and Product Development departments to ensure brand consistency and increase sales. Qualifications: 1. Bachelor's degree in Business Administration, Marketing, or relevant field. 2. Minimum of 5 years of proven work experience as an Account Manager, Sales Representative, or similar role. 3. Demonstrable experience in cold calling, territory sales, and territory management. 4. Understanding of sales performance metrics. 5. Excellent communication and negotiation skills. 6. Ability to deliver engaging presentations. 7. Strong analytical skills with a problem-solving attitude. 8. Familiarity with CRM software and MS Excel. 9. Knowledge of the grain industry is a plus. 10. Availability to travel as needed. Join our team and take your career to new heights with a company that values growth, innovation, and success. We are excited to hear from candidates who are ready to take on this challenging and rewarding role. Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
04/16/2026
Full time
We are a growing company looking to add an experienced Grain Account Manager to our team. This Jobot Job is hosted by: Melissa Todd Are you a fit? Easy Apply now by clicking the "Quick Apply" buttonand sending us your resume. Salary: $65,000 - $85,000 per year A bit about us: We are a farmer-owned agricultural and energy cooperative headquartered in the Midwest that provides essential products and services to support farming operations, rural households, and local businesses. The organization operates across multiple divisions including agronomy, grain, feed, energy and precision agriculture, delivering solutions that help growers maximize crop production and manage inputs effectively. It also offers a range of crop nutrition and protection products, livestock feeds, fuel and propane delivery, and grain marketing services. With a strong focus on customer service, technical expertise, and community support, the cooperative partners with growers and industry providers to deliver innovative choices and practical solutions. Why join us? Growth focused organization Competitive compensation plan Team focused culture Strong retention and career stability Job Details Job Details: We are on the hunt for a dynamic, self-motivated, and experienced Account Manager to join our Grain Division. This role is an exciting opportunity to be part of our expanding Sales team, where you will be instrumental in driving business growth and maintaining our solid reputation in the market. You will be responsible for managing and developing sales within a specific territory, targeting the grain sector. The ideal candidate will have a proven track record in sales, with a particular emphasis on cold calling, territory sales, and territory management. Responsibilities: 1. Develop and implement effective sales strategies to drive sales growth in the assigned territory and segment. 2. Build and maintain strong, long-lasting customer relationships, ensuring a high level of customer satisfaction. 3. Conduct regular cold calling and face-to-face meetings with potential clients to promote our product offerings. 4. Manage and grow a portfolio of existing accounts, identifying opportunities for cross-selling and up-selling. 5. Monitor and analyze performance metrics and suggest improvements. 6. Stay up-to-date with new product launches and ensure sales team members are on board. 7. Prepare monthly, quarterly, and annual sales forecasts. 8. Provide timely and effective solutions aligned with clients' needs. 9. Liaise with the Marketing and Product Development departments to ensure brand consistency and increase sales. Qualifications: 1. Bachelor's degree in Business Administration, Marketing, or relevant field. 2. Minimum of 5 years of proven work experience as an Account Manager, Sales Representative, or similar role. 3. Demonstrable experience in cold calling, territory sales, and territory management. 4. Understanding of sales performance metrics. 5. Excellent communication and negotiation skills. 6. Ability to deliver engaging presentations. 7. Strong analytical skills with a problem-solving attitude. 8. Familiarity with CRM software and MS Excel. 9. Knowledge of the grain industry is a plus. 10. Availability to travel as needed. Join our team and take your career to new heights with a company that values growth, innovation, and success. We are excited to hear from candidates who are ready to take on this challenging and rewarding role. Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
Creating Real Connections and Real Impact We're currently on the lookout for an Account Representative to be the friendly face and knowledgeable guide connecting customers to Frontier's innovative services. You'll be relied on to answer questions, help customers find solutions, and ensure they feel valued every step of the way. The Account Representative will be at the forefront of customer satisfaction, combining care with confidence to deliver results. At Inspire Connections , we believe that every conversation is a chance to make a difference. We take a people-first approach to marketing, combining proven sales strategies with personal interaction to help you grow as a professional. Every campaign the Account Representative works on is an opportunity to develop skills, build meaningful client relationships, and contribute to measurable business success. Duties performed by an Account Representative Interact with customers face-to-face to promote Frontier's telecom solutions. Assist clients with product recommendations, upgrades, and service inquiries. Provide clear, confident communication and build long-term customer trust. Collaborate with team members to enhance customer retention and satisfaction. Accurately record and process customer information and feedback. Troubleshoot issues and connect customers with the best solutions available. Maintain a positive and professional demeanor during all interactions. Support company initiatives to meet and exceed sales performance goals. Qualities needed to be an Account Representative: Prior customer service or retail experience preferred (telecom background a plus). Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Dependable, adaptable, and results-oriented mindset. Passion for learning and developing new skills. Ability to work independently and within a team environment. Energetic, customer-first attitude with a drive to excel in a performance-driven role. If you're passionate about people, problem-solving, and professional growth - join our team and be rewarded for what you're worth!
04/16/2026
Full time
Creating Real Connections and Real Impact We're currently on the lookout for an Account Representative to be the friendly face and knowledgeable guide connecting customers to Frontier's innovative services. You'll be relied on to answer questions, help customers find solutions, and ensure they feel valued every step of the way. The Account Representative will be at the forefront of customer satisfaction, combining care with confidence to deliver results. At Inspire Connections , we believe that every conversation is a chance to make a difference. We take a people-first approach to marketing, combining proven sales strategies with personal interaction to help you grow as a professional. Every campaign the Account Representative works on is an opportunity to develop skills, build meaningful client relationships, and contribute to measurable business success. Duties performed by an Account Representative Interact with customers face-to-face to promote Frontier's telecom solutions. Assist clients with product recommendations, upgrades, and service inquiries. Provide clear, confident communication and build long-term customer trust. Collaborate with team members to enhance customer retention and satisfaction. Accurately record and process customer information and feedback. Troubleshoot issues and connect customers with the best solutions available. Maintain a positive and professional demeanor during all interactions. Support company initiatives to meet and exceed sales performance goals. Qualities needed to be an Account Representative: Prior customer service or retail experience preferred (telecom background a plus). Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Dependable, adaptable, and results-oriented mindset. Passion for learning and developing new skills. Ability to work independently and within a team environment. Energetic, customer-first attitude with a drive to excel in a performance-driven role. If you're passionate about people, problem-solving, and professional growth - join our team and be rewarded for what you're worth!
Summary Base Pay: $37,000 On-Target Earnings: $70,000 ($17.75/hr base pay with uncapped commission, top earners $100k+) Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves 100% inbound calls from new and existing customers. No outbounding, no cold calling. Ever. This role is on-site at 350 N McClintock Dr, Chandler, Arizona 85226. Job Duties and Responsibilities What You'll Do: Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company. Influence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and services. Customer relationships are our most important asset, and handling every interaction with honesty and integrity is at the forefront of all we do. What's in it for You: Uncapped Earning Potential: High performers earn $100k+; elite performers earn $150k+. Your base pay is guaranteed, and your commission is limitless. Career Growth: Ability to promote up to two levels in your first year, with paths to leadership and corporate roles. Incredible Incentives : High-value rewards program including exciting trips & prizes. Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement. Exclusive Perks: Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans. Skills, Experience and Requirements Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity. Full-time on-site; hours may include evenings, weekends or holidays. High school diploma/GED required; Associate's or Bachelor's degree a plus. Pre-employment screen. Smartphone/device with active network connection. Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website . Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make and jobs.accessible to users. Please contact if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement , Pay Transparency , EEOC Know Your Rights ( English / Spanish ) Salary Ranges Compensation: $37,000.00/Year
04/16/2026
Full time
Summary Base Pay: $37,000 On-Target Earnings: $70,000 ($17.75/hr base pay with uncapped commission, top earners $100k+) Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves 100% inbound calls from new and existing customers. No outbounding, no cold calling. Ever. This role is on-site at 350 N McClintock Dr, Chandler, Arizona 85226. Job Duties and Responsibilities What You'll Do: Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company. Influence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and services. Customer relationships are our most important asset, and handling every interaction with honesty and integrity is at the forefront of all we do. What's in it for You: Uncapped Earning Potential: High performers earn $100k+; elite performers earn $150k+. Your base pay is guaranteed, and your commission is limitless. Career Growth: Ability to promote up to two levels in your first year, with paths to leadership and corporate roles. Incredible Incentives : High-value rewards program including exciting trips & prizes. Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement. Exclusive Perks: Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans. Skills, Experience and Requirements Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity. Full-time on-site; hours may include evenings, weekends or holidays. High school diploma/GED required; Associate's or Bachelor's degree a plus. Pre-employment screen. Smartphone/device with active network connection. Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website . Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make and jobs.accessible to users. Please contact if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement , Pay Transparency , EEOC Know Your Rights ( English / Spanish ) Salary Ranges Compensation: $37,000.00/Year
SkyNova is committed to creating meaningful customer experiences that support both brand growth and long-term relationships. We are currently seeking an AT&T Sales Support Representative to join our team in Cleveland, OH. This role is ideal for individuals who enjoy working directly with customers while developing sales and communication skills in a structured, team-oriented environment. As an AT&T Sales Support Representative you will be responsible for ensuring that customers feel understood and supported while maintaining sales development. As our designated AT&T Sales Support Representative you will ensure customer enrollment, service provision and customer satisfaction. Role requirements for the AT&T Sales Support Representative Address customer service questions and resolve basic service-related concerns Verify account eligibility and prepare relevant documents Keep abreast of service solutions in order to provide precise and accurate customer solutions Use the CRM system to capture customer service information regarding enrollments and account activations Identify upsell opportunities and drive sales revenue Collaborate with fellow AT&T Sales Support Representatives in order to share best sales and client service strategies Collect feedback and insights from customers helping propel customer retention, satisfaction and customer service processes Skills and Qualifications of the AT&T Sales Support Representative Experience in Sales or Customer Service is preferred A high school diploma or GED equivalent Good communication skills Customer service driven and people centric attitude Organisational and time management skills Attention to detail and ability to solve problems Our vision at SkyNova is to become a trusted leader in field marketing by setting the standard for performance, development and real-world brand connection. Start your journey as an AT&T Sales Support Representative with us in Cleveland, OH. Apply now on Careerbuilder!
04/16/2026
Full time
SkyNova is committed to creating meaningful customer experiences that support both brand growth and long-term relationships. We are currently seeking an AT&T Sales Support Representative to join our team in Cleveland, OH. This role is ideal for individuals who enjoy working directly with customers while developing sales and communication skills in a structured, team-oriented environment. As an AT&T Sales Support Representative you will be responsible for ensuring that customers feel understood and supported while maintaining sales development. As our designated AT&T Sales Support Representative you will ensure customer enrollment, service provision and customer satisfaction. Role requirements for the AT&T Sales Support Representative Address customer service questions and resolve basic service-related concerns Verify account eligibility and prepare relevant documents Keep abreast of service solutions in order to provide precise and accurate customer solutions Use the CRM system to capture customer service information regarding enrollments and account activations Identify upsell opportunities and drive sales revenue Collaborate with fellow AT&T Sales Support Representatives in order to share best sales and client service strategies Collect feedback and insights from customers helping propel customer retention, satisfaction and customer service processes Skills and Qualifications of the AT&T Sales Support Representative Experience in Sales or Customer Service is preferred A high school diploma or GED equivalent Good communication skills Customer service driven and people centric attitude Organisational and time management skills Attention to detail and ability to solve problems Our vision at SkyNova is to become a trusted leader in field marketing by setting the standard for performance, development and real-world brand connection. Start your journey as an AT&T Sales Support Representative with us in Cleveland, OH. Apply now on Careerbuilder!
At Imperium Consultants we believe in Connecting Brands through authentic engagement. Our mission is to help brands thrive by delivering authentic direct sales experiences that foster trust, loyalty, and measurable growth. We commit to integrity, innovation, and excellence in every engagement to create lasting value for our clients and communities. At Imperium consultants we stand for genuine connections and lasting growth. We are on the hunt for a Customer Retention Representative to join our fantastic team. The ideal candidate is someone who is passionate about client support and is eager to learn, adapt and thrive in an environment that focuses on client support. Why the Customer Retention Representative? As a Customer Retention Representative you will gain invaluable experience from our experts in building and maintaining client relationships You will gain key skills that will enable you to become an expert in Customer Service and Sales while mastering client support. We provide ongoing training, mentorship and support so that you become the best Customer Retention Representative What You'll do as a Customer Retention Representative The customer service and sales support will be responsible for delivering exceptional customer service and client support. Act as first point of contact for customer and sales inquiries providing excellent client support The Customer Retention Representative will support Senior Management teams in client interactions and sales Develop skills and knowledge of our offerings so as to provide client support and solutions Engage with customers to understand their needs and recommend suitable solutions. The Customer Retention Representative will assist with turning leads into sales The Customer Retention Representative will ensure they attend all training sessions as required for their development Ensure you achieve productivity standards as set out by the company What we are looking for in our next Customer Retention Representative High school diploma/ GED Eligible to work in the US You must have a passion for people and problem solving Have the drive to succeed Curiosity and willingness to learn If you are an ambitious and motivated individual who is ready to start their career in client support then the Customer Retention Representative should be perfect for you.
04/16/2026
Full time
At Imperium Consultants we believe in Connecting Brands through authentic engagement. Our mission is to help brands thrive by delivering authentic direct sales experiences that foster trust, loyalty, and measurable growth. We commit to integrity, innovation, and excellence in every engagement to create lasting value for our clients and communities. At Imperium consultants we stand for genuine connections and lasting growth. We are on the hunt for a Customer Retention Representative to join our fantastic team. The ideal candidate is someone who is passionate about client support and is eager to learn, adapt and thrive in an environment that focuses on client support. Why the Customer Retention Representative? As a Customer Retention Representative you will gain invaluable experience from our experts in building and maintaining client relationships You will gain key skills that will enable you to become an expert in Customer Service and Sales while mastering client support. We provide ongoing training, mentorship and support so that you become the best Customer Retention Representative What You'll do as a Customer Retention Representative The customer service and sales support will be responsible for delivering exceptional customer service and client support. Act as first point of contact for customer and sales inquiries providing excellent client support The Customer Retention Representative will support Senior Management teams in client interactions and sales Develop skills and knowledge of our offerings so as to provide client support and solutions Engage with customers to understand their needs and recommend suitable solutions. The Customer Retention Representative will assist with turning leads into sales The Customer Retention Representative will ensure they attend all training sessions as required for their development Ensure you achieve productivity standards as set out by the company What we are looking for in our next Customer Retention Representative High school diploma/ GED Eligible to work in the US You must have a passion for people and problem solving Have the drive to succeed Curiosity and willingness to learn If you are an ambitious and motivated individual who is ready to start their career in client support then the Customer Retention Representative should be perfect for you.
The Customer Service Representative is a role focused on empathetic support for Quantum Fiber customers. This involves resolving issues while also ensuring overall customer satisfaction. We expect every Customer Service Representative to deal with service concerns and technical issues while keeping calm and composed throughout each interaction. This position is performance-based with incentive opportunities tied to quality and retention. What a Customer Service Representative Will Do: Answer in-person customer inquiries with empathy and clarity. Troubleshoot Quantum Fiber service and billing questions; escalate when needed. Document interactions and resolutions in the CRM accurately. Provide step-by-step guidance for basic device and connectivity issues. Follow up to ensure issues are resolved and customers are satisfied. Meet quality and response-time KPIs tied to incentives. Collaborate with technical teams to expedite complex cases. Maintain a professional, patient tone under pressure. What a Customer Service Representative Should Bring: Previous customer service experience is an advantage. Strong verbal and written communication skills. Empathy and active listening; customer-first mindset. Ability to follow scripts and adapt to unique situations. Basic computer literacy and CRM familiarity. Dependable attendance and Tempe-based availability. Comfortable working in a performance-incentive environment. By understanding the unique needs and preferences of our client's target audience, Elite Executives develops customized campaigns that resonate deeply. APPLY NOW and be the Customer Service Representative that drives every meaningful conversion!
04/16/2026
Full time
The Customer Service Representative is a role focused on empathetic support for Quantum Fiber customers. This involves resolving issues while also ensuring overall customer satisfaction. We expect every Customer Service Representative to deal with service concerns and technical issues while keeping calm and composed throughout each interaction. This position is performance-based with incentive opportunities tied to quality and retention. What a Customer Service Representative Will Do: Answer in-person customer inquiries with empathy and clarity. Troubleshoot Quantum Fiber service and billing questions; escalate when needed. Document interactions and resolutions in the CRM accurately. Provide step-by-step guidance for basic device and connectivity issues. Follow up to ensure issues are resolved and customers are satisfied. Meet quality and response-time KPIs tied to incentives. Collaborate with technical teams to expedite complex cases. Maintain a professional, patient tone under pressure. What a Customer Service Representative Should Bring: Previous customer service experience is an advantage. Strong verbal and written communication skills. Empathy and active listening; customer-first mindset. Ability to follow scripts and adapt to unique situations. Basic computer literacy and CRM familiarity. Dependable attendance and Tempe-based availability. Comfortable working in a performance-incentive environment. By understanding the unique needs and preferences of our client's target audience, Elite Executives develops customized campaigns that resonate deeply. APPLY NOW and be the Customer Service Representative that drives every meaningful conversion!
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offeringsWorking Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalentExperience Customer service and sales or retention experienceSkills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigationPreferred QualificationsExperience 1+ years working in cable operations or telecommunications call center CBI- Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet -, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
04/16/2026
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offeringsWorking Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalentExperience Customer service and sales or retention experienceSkills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigationPreferred QualificationsExperience 1+ years working in cable operations or telecommunications call center CBI- Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet -, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
As a Full time Client Support Representative you are at the forefront of providing customers with the support and service they need. You will represent innovation and customer care. You will get the chance to engage with customers while spreading word about our awesome services. For this Client Support Representative you will be a great match if you are a people person, enjoy collaboration and can juggle client needs with teamwork. The Client Support Representative role is important because it plays a direct impact on customer satisfaction and retention. The day to day functions of the Client Support Representative As a Client Support Representative you will be the first point of initial contact with customers for inquires, questions or concerns Engage with customers to promote and recommend best service solutions Assist customers by troubleshooting service inquiries and escalating complex issues to senior Client Support team members Ask questions and listen to customers in order to understand their service needs and concerns Provide service solutions and participate in meetings to understand client support stats and insights Assist in the process of tracking customer success by reporting on key performance indicators Work along side fellow Client Support Representative in order to ensure a smooth customer service experience What you have a Client Support Representative A high school Diploma or equivalent A minimum of 1 year experience in customer service is preferred Excellent communication skills both written and verbal Comfortable using different computer software tools Ability to multitask and handle multiple customer accounts Join our direct marketing and sales firm in Clearwater, FL and help us support our client as our designated Client Support Representative at NCO's Enterprise.
04/16/2026
Full time
As a Full time Client Support Representative you are at the forefront of providing customers with the support and service they need. You will represent innovation and customer care. You will get the chance to engage with customers while spreading word about our awesome services. For this Client Support Representative you will be a great match if you are a people person, enjoy collaboration and can juggle client needs with teamwork. The Client Support Representative role is important because it plays a direct impact on customer satisfaction and retention. The day to day functions of the Client Support Representative As a Client Support Representative you will be the first point of initial contact with customers for inquires, questions or concerns Engage with customers to promote and recommend best service solutions Assist customers by troubleshooting service inquiries and escalating complex issues to senior Client Support team members Ask questions and listen to customers in order to understand their service needs and concerns Provide service solutions and participate in meetings to understand client support stats and insights Assist in the process of tracking customer success by reporting on key performance indicators Work along side fellow Client Support Representative in order to ensure a smooth customer service experience What you have a Client Support Representative A high school Diploma or equivalent A minimum of 1 year experience in customer service is preferred Excellent communication skills both written and verbal Comfortable using different computer software tools Ability to multitask and handle multiple customer accounts Join our direct marketing and sales firm in Clearwater, FL and help us support our client as our designated Client Support Representative at NCO's Enterprise.
NCO's Enterprise where use personalized sales approaches and customer-focused retention methods that strengthen relationships, enhance buyer confidence, and encourage repeat engagement. We are currently hiring a Customer Sales Support Representative who will contribute towards this mission. We need a Customer Sales Support Representative who is committed to helping customers and guiding them through our services. As a Customer Sales Support Representative your focus will be on turning our customers' questions and concerns into solutions that make their lives easier. Whether it's adjusting an account, fixing billing discrepancies or walking someone through their first activation. Key Responsibilities of the Customer Sales Support Representative Handle customer inquiries and concerns with professionalism and precision. Enlighten customers on service features, sales, account updates and presenting solutions that meet their needs and affordability. Utilize CRM software and tools to execute service adjustments, service activations and account modifications. Follow up with customers regarding their concerns, establishing trust, retention and lasting relationships. Collaborate with associate Customer solutions representative and internal team in order to enhance a smooth customer experience. Conduct needs assessment to understand customer needs and recommend solutions that enhance brand loyalty and customer feedback. Collaborate with management to align service standards and learn best practices. Requirements for the Customer Sales Support Representative role High School Diploma or GED Previous experience in customer solutions, customer service or sales would be advantageous Ability to build relationships and trust while guiding customers through service solutions Organizational and time management skills Computer literate with the ability to comfortably use CRM tools for tracking accounts, performance and streamlining customer service processes
04/16/2026
Full time
NCO's Enterprise where use personalized sales approaches and customer-focused retention methods that strengthen relationships, enhance buyer confidence, and encourage repeat engagement. We are currently hiring a Customer Sales Support Representative who will contribute towards this mission. We need a Customer Sales Support Representative who is committed to helping customers and guiding them through our services. As a Customer Sales Support Representative your focus will be on turning our customers' questions and concerns into solutions that make their lives easier. Whether it's adjusting an account, fixing billing discrepancies or walking someone through their first activation. Key Responsibilities of the Customer Sales Support Representative Handle customer inquiries and concerns with professionalism and precision. Enlighten customers on service features, sales, account updates and presenting solutions that meet their needs and affordability. Utilize CRM software and tools to execute service adjustments, service activations and account modifications. Follow up with customers regarding their concerns, establishing trust, retention and lasting relationships. Collaborate with associate Customer solutions representative and internal team in order to enhance a smooth customer experience. Conduct needs assessment to understand customer needs and recommend solutions that enhance brand loyalty and customer feedback. Collaborate with management to align service standards and learn best practices. Requirements for the Customer Sales Support Representative role High School Diploma or GED Previous experience in customer solutions, customer service or sales would be advantageous Ability to build relationships and trust while guiding customers through service solutions Organizational and time management skills Computer literate with the ability to comfortably use CRM tools for tracking accounts, performance and streamlining customer service processes
Atlantis Promotions is looking for a committed Customer Service Representative to help us amplify our partner brands' customer retention through authentic interactions and providing helpful solutions. As a Customer Service Representative, you are the direct link between Verizon and the local community. Your primary focus is support to help customers find the right solutions. Who We Are: At Atlantis Promotions, we value human-centered strategies to ensure everything is communicated clearly, authentically, and with the kind of presence that stands out in any environment. We devote development programs to enhance each team member's leadership potential, business capacity, and consistency. Duties of the Customer Service Representative: You are responsible for account support. The Customer Service Representative will help customers with account updates, billing inquiries, service changes, orders, or requests. You will address and troubleshoot customer complaints, concerns, and service issues in a timely manner. The Customer Service Representative will also be responsible for relaying accurate information about our products and services. You will support sales in identifying opportunities to upsell or cross sell. Record customer interactions, requests, and resolutions in CRM systems. Ensure a high level of customer satisfaction and professionalism in all interactions. Meet or exceed performance metrics such as response time, resolution rate, and customer satisfaction scores. Escalate complex cases when necessary. Work closely with other departments to resolve customer issues. Attend company training sessions to improve customer service. Qualifications of the Customer Service Representative: Background in any customer-facing roles is an advantage, not required. Proficient in using basic computer systems. Familiarity with telecommunications is an added bonus. Must have excellent communication skills. An active listener that shows professionalism at all times. Ideally located near or within White Plains, NY and surrounding areas. The Work Environment The Customer Service Representative role involves face-to-face customer interaction in professional settings throughout the White Plains area. You will work as part of a supportive team that values mutual respect, good energy, and consistent effort. Our hands-on environment helps individuals build real skills, real confidence, and real momentum through meaningful, in-person communication and leadership development. We look for individuals who bring passion, drive, and a willingness to learn. If you're someone who shows up with heart and ambition, you'll find a home here. Start your journey with us and apply now as a Customer Service Representative.
04/16/2026
Full time
Atlantis Promotions is looking for a committed Customer Service Representative to help us amplify our partner brands' customer retention through authentic interactions and providing helpful solutions. As a Customer Service Representative, you are the direct link between Verizon and the local community. Your primary focus is support to help customers find the right solutions. Who We Are: At Atlantis Promotions, we value human-centered strategies to ensure everything is communicated clearly, authentically, and with the kind of presence that stands out in any environment. We devote development programs to enhance each team member's leadership potential, business capacity, and consistency. Duties of the Customer Service Representative: You are responsible for account support. The Customer Service Representative will help customers with account updates, billing inquiries, service changes, orders, or requests. You will address and troubleshoot customer complaints, concerns, and service issues in a timely manner. The Customer Service Representative will also be responsible for relaying accurate information about our products and services. You will support sales in identifying opportunities to upsell or cross sell. Record customer interactions, requests, and resolutions in CRM systems. Ensure a high level of customer satisfaction and professionalism in all interactions. Meet or exceed performance metrics such as response time, resolution rate, and customer satisfaction scores. Escalate complex cases when necessary. Work closely with other departments to resolve customer issues. Attend company training sessions to improve customer service. Qualifications of the Customer Service Representative: Background in any customer-facing roles is an advantage, not required. Proficient in using basic computer systems. Familiarity with telecommunications is an added bonus. Must have excellent communication skills. An active listener that shows professionalism at all times. Ideally located near or within White Plains, NY and surrounding areas. The Work Environment The Customer Service Representative role involves face-to-face customer interaction in professional settings throughout the White Plains area. You will work as part of a supportive team that values mutual respect, good energy, and consistent effort. Our hands-on environment helps individuals build real skills, real confidence, and real momentum through meaningful, in-person communication and leadership development. We look for individuals who bring passion, drive, and a willingness to learn. If you're someone who shows up with heart and ambition, you'll find a home here. Start your journey with us and apply now as a Customer Service Representative.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offeringsWorking Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalentExperience Customer service and sales or retention experienceSkills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigationPreferred QualificationsExperience 1+ years working in cable operations or telecommunications call center CBI- Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet -, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
04/16/2026
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offeringsWorking Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalentExperience Customer service and sales or retention experienceSkills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigationPreferred QualificationsExperience 1+ years working in cable operations or telecommunications call center CBI- Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet -, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Summary Base Pay: $37,000 On-Target Earnings: $70,000 ($17.75/hr base pay with uncapped commission, top earners $100k+) Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves 100% inbound calls from new and existing customers. No outbounding, no cold calling. Ever. This role is on-site at 350 N McClintock Dr, Chandler, Arizona 85226. Job Duties and Responsibilities What You'll Do: Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company. Influence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and services. Customer relationships are our most important asset, and handling every interaction with honesty and integrity is at the forefront of all we do. What's in it for You: Uncapped Earning Potential: High performers earn $100k+; elite performers earn $150k+. Your base pay is guaranteed, and your commission is limitless. Career Growth: Ability to promote up to two levels in your first year, with paths to leadership and corporate roles. Incredible Incentives : High-value rewards program including exciting trips & prizes. Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement. Exclusive Perks: Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans. Skills, Experience and Requirements Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity. Full-time on-site; hours may include evenings, weekends or holidays. High school diploma/GED required; Associate's or Bachelor's degree a plus. Pre-employment screen. Smartphone/device with active network connection. Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website . Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make and jobs.accessible to users. Please contact if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement , Pay Transparency , EEOC Know Your Rights ( English / Spanish ) Salary Ranges Compensation: $37,000.00/Year
04/16/2026
Full time
Summary Base Pay: $37,000 On-Target Earnings: $70,000 ($17.75/hr base pay with uncapped commission, top earners $100k+) Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves 100% inbound calls from new and existing customers. No outbounding, no cold calling. Ever. This role is on-site at 350 N McClintock Dr, Chandler, Arizona 85226. Job Duties and Responsibilities What You'll Do: Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company. Influence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and services. Customer relationships are our most important asset, and handling every interaction with honesty and integrity is at the forefront of all we do. What's in it for You: Uncapped Earning Potential: High performers earn $100k+; elite performers earn $150k+. Your base pay is guaranteed, and your commission is limitless. Career Growth: Ability to promote up to two levels in your first year, with paths to leadership and corporate roles. Incredible Incentives : High-value rewards program including exciting trips & prizes. Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement. Exclusive Perks: Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans. Skills, Experience and Requirements Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity. Full-time on-site; hours may include evenings, weekends or holidays. High school diploma/GED required; Associate's or Bachelor's degree a plus. Pre-employment screen. Smartphone/device with active network connection. Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website . Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make and jobs.accessible to users. Please contact if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement , Pay Transparency , EEOC Know Your Rights ( English / Spanish ) Salary Ranges Compensation: $37,000.00/Year
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offeringsWorking Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalentExperience Customer service and sales or retention experienceSkills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigationPreferred QualificationsExperience 1+ years working in cable operations or telecommunications call center CBI- Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet -, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
04/15/2026
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offeringsWorking Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalentExperience Customer service and sales or retention experienceSkills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigationPreferred QualificationsExperience 1+ years working in cable operations or telecommunications call center CBI- Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet -, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Strix Strategies, Inc. is the engine behind AT&T Fiber's growth in San Antonio. We are hiring an Entry Level Customer Service Representative to oversee account integrity. The Entry Level Customer Service Representative delivers expert support to households switching to fiber, gaining the professional experience necessary to advance within our growing firm. As a Customer Service Representative, you will serve as the technical guide for everything AT&T Fiber. Our training covers everything from network infrastructure to account retention. The Customer Service Representative develops the foundational skills necessary to educate residents on why symmetrical speeds are the new gold standard, helping them transition to a network that stays fast even when every device in the house is online. Role Requirements for an Entry Level Customer Service Representative Manage the residential service process for AT&T Fiber, ensuring enrollments, activations, and service agreements are completed accurately. Conduct account checks in CRM and sales platforms to verify service speeds, hardware configurations, and promotional credits. Provide clear guidance to customers on the technical benefits of AT&T Fiber, including symmetrical speeds, low latency, and reliable connectivity. Resolve residential service inquiries promptly, acting as a knowledgeable point of contact during the customer's transition to AT&T Fiber internet. Maintain compliance with data security protocols and AT&T service standards, ensuring customer information is handled responsibly. Track and report customer engagement data through digital tools, offering insights to improve AT&T Fiber outreach and retention strategies. What You'll Gain as an Entry Level Customer Service Representative Practical training in customer account management, documentation, and workflows. Exposure to structured marketing and service campaigns used by top-tier firms. Real-world problem-solving experience in customer-focused scenarios. A clear pathway for growth into leadership, training, or account management roles. Qualities That Set You Apart as an Entry Level Customer Service Representative High School Diploma or GED required; Bachelor's in Business, Marketing, or Communications preferred but not required. Solid background in customer service, retail, or hospitality, with added value from experience in consumer technology or home internet services. Clear and professional communication skills to explain the technical benefits of AT&T Fiber, including symmetrical speeds, low latency, and reliable connectivity. Highly organized and detail oriented, ensuring accuracy in account documentation, service agreements, and compliance with AT&T standards.
04/15/2026
Full time
Strix Strategies, Inc. is the engine behind AT&T Fiber's growth in San Antonio. We are hiring an Entry Level Customer Service Representative to oversee account integrity. The Entry Level Customer Service Representative delivers expert support to households switching to fiber, gaining the professional experience necessary to advance within our growing firm. As a Customer Service Representative, you will serve as the technical guide for everything AT&T Fiber. Our training covers everything from network infrastructure to account retention. The Customer Service Representative develops the foundational skills necessary to educate residents on why symmetrical speeds are the new gold standard, helping them transition to a network that stays fast even when every device in the house is online. Role Requirements for an Entry Level Customer Service Representative Manage the residential service process for AT&T Fiber, ensuring enrollments, activations, and service agreements are completed accurately. Conduct account checks in CRM and sales platforms to verify service speeds, hardware configurations, and promotional credits. Provide clear guidance to customers on the technical benefits of AT&T Fiber, including symmetrical speeds, low latency, and reliable connectivity. Resolve residential service inquiries promptly, acting as a knowledgeable point of contact during the customer's transition to AT&T Fiber internet. Maintain compliance with data security protocols and AT&T service standards, ensuring customer information is handled responsibly. Track and report customer engagement data through digital tools, offering insights to improve AT&T Fiber outreach and retention strategies. What You'll Gain as an Entry Level Customer Service Representative Practical training in customer account management, documentation, and workflows. Exposure to structured marketing and service campaigns used by top-tier firms. Real-world problem-solving experience in customer-focused scenarios. A clear pathway for growth into leadership, training, or account management roles. Qualities That Set You Apart as an Entry Level Customer Service Representative High School Diploma or GED required; Bachelor's in Business, Marketing, or Communications preferred but not required. Solid background in customer service, retail, or hospitality, with added value from experience in consumer technology or home internet services. Clear and professional communication skills to explain the technical benefits of AT&T Fiber, including symmetrical speeds, low latency, and reliable connectivity. Highly organized and detail oriented, ensuring accuracy in account documentation, service agreements, and compliance with AT&T standards.
Emerald Edge Promotions is seeking a balanced, professional to serve as the face of our premier AT&T Fiber campaign in Charlotte. Your mission is to bridge the gap between aggressive market growth and sustainable customer satisfaction. As a Junior Account Representative, you won't just be acquiring new accounts, but also for the health of the relationship, and ensuring that every user understands the value of Fiber technology. The Junior Account Representative position is ideal for someone who enjoys the thrill of the sale but also takes pride in professional client retention and long-term territory management. It's also where your ability to manage both new business and existing accounts will directly dictate your earnings and advancement. What a Junior Account Representative Does: Grow the AT&T Fiber footprint through direct customer-facing sales. Facilitate the full sales cycle from initial contact to account setup. Balance new customer acquisition with proactive account retention. Provide clear, professional communication throughout the client lifecycle. Conduct account check-ins to ensure total Fiber service satisfaction. Develop strategic plans to reduce customer churn in your territory. Liaise between corporate clients and local consumers effectively. Achieve a perfect balance of sales volume and quality customer care. What a Junior Account Representative Has: Exceptional interpersonal skills and high emotional intelligence. Ability to build trust quickly while maintaining a sales focus. Strong organizational skills for managing multiple account timelines. Balanced mindset focused on both winning deals and keeping them. Previous experience as a Junior Account Representative or high-end retail. Professional communication style, both verbal and written. Proven ability to resolve conflict and retain high-value clients
04/15/2026
Full time
Emerald Edge Promotions is seeking a balanced, professional to serve as the face of our premier AT&T Fiber campaign in Charlotte. Your mission is to bridge the gap between aggressive market growth and sustainable customer satisfaction. As a Junior Account Representative, you won't just be acquiring new accounts, but also for the health of the relationship, and ensuring that every user understands the value of Fiber technology. The Junior Account Representative position is ideal for someone who enjoys the thrill of the sale but also takes pride in professional client retention and long-term territory management. It's also where your ability to manage both new business and existing accounts will directly dictate your earnings and advancement. What a Junior Account Representative Does: Grow the AT&T Fiber footprint through direct customer-facing sales. Facilitate the full sales cycle from initial contact to account setup. Balance new customer acquisition with proactive account retention. Provide clear, professional communication throughout the client lifecycle. Conduct account check-ins to ensure total Fiber service satisfaction. Develop strategic plans to reduce customer churn in your territory. Liaise between corporate clients and local consumers effectively. Achieve a perfect balance of sales volume and quality customer care. What a Junior Account Representative Has: Exceptional interpersonal skills and high emotional intelligence. Ability to build trust quickly while maintaining a sales focus. Strong organizational skills for managing multiple account timelines. Balanced mindset focused on both winning deals and keeping them. Previous experience as a Junior Account Representative or high-end retail. Professional communication style, both verbal and written. Proven ability to resolve conflict and retain high-value clients
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offeringsWorking Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalentExperience Customer service and sales or retention experienceSkills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigationPreferred QualificationsExperience 1+ years working in cable operations or telecommunications call center CBI- Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet -, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
04/15/2026
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offeringsWorking Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalentExperience Customer service and sales or retention experienceSkills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigationPreferred QualificationsExperience 1+ years working in cable operations or telecommunications call center CBI- Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet -, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
