Position Title:Senior Structural Engineer Job Description Would you like to be part of a family who loves to take on exciting challenges? Metromont LLC has been one of the leaders in the construction industry for nearly a century and is currently accepting resumes to be part of our dynamic team! Metromont was founded in 1925 on the principles of faith, honor, and passion, and almost 100 years later, those values are still the foundation of who we are and everything we do. A third-generation company with nearly 1,500 associates across six manufacturing facilities in South Carolina, Georgia, Florida, and Virginia, Metromont is a leader and pioneer in the engineering and manufacturing of precast concrete. Most of all, we're a trusted partner, working side-by-side with our customers from the earliest stages of project design through turnover of the completed structure. In addition to the production of precast concrete, Metromont provides our customers with complementary design and engineering, hauling, erection, and field services to support their full construction needs. Across the eastern seaboard, the southeast, and even as far west as Arizona, our customers rely on us to provide innovative precast solutions and the best quality for their parking structures, data centers, multifamily housing, office buildings, warehouses, schools, and stadiums. And we do, because a trusted partner is who we are - and who we've been for nearly a century. Senior Structural Engineer JOB DATA Department Code: 807X Account Code: 701000 Department Name: Engineering Account Name: Non-Plant Exempt POSITION PURPOSE This position includes senior-level structural engineers with PE certification who provide leadership, training, industry experience, and technical expertise. The Senior Structural Engineer has the ability to take on technically complicated, complex projects. RESPONSIBILITIES Perform engineering calculations and details for all products and connections. Independently perform lateral analysis and design; troubleshoot and check laterals. Lead project teams. Independently manage engineering design aspects of a project with minimal assistance or guidance. Review contract documents to be familiar with project requirements. Attend project meetings and lead coordination meetings. Write and review complex requests for information (RFI). Resolve design issues independently and assist others with solving engineering design related problems. Serve as point of contact for Metromont engineers and subcontractors for resolution of more complicated technical questions and problems. Check engineering design calculations and details of others including that of external consultants for accuracy, efficiency, and adherence to Metromont standards and Engineering Design Process. Review erection drawings, master shop tickets, and any additional shop tickets to ensure designs and standards are followed. Aware of production through regular plant visits and participation in plant meetings relevant to assigned projects. Become licensed in states where engineering work is performed and, when assigned, reviews and stamps erection drawings, calculations, and repair details. Evaluate design cost as compared to estimate and take appropriate action. Complete repairs without assistance. May be an active participant in external industry organizations such as PCI and ACI. Participate in pre-sale engineering design processes as requested by the sales department. Must adhere to all Metromont and OSHA safety rules and regulations. SCOPE OF AUTHORITY Works independently with little supervision Makes decisions related to their own projects regarding assignment of tasks Provide guidance and coaching to Design Engineers; interact closely with project team including project managers, general managers, drafting, and production Reports to the Engineering Manager CHARACTERISTICS (Knowledge, Skills, and Abilities) 7+ years of relevant engineering experience - internal or external Previous precast concrete engineering design knowledge preferred Highly dependable with strong work ethic Eager to learn Able to work individually or on a team Strongly values relationships and interaction with people Maintains a balanced perspective about change; adapts when necessary while placing value in consistency of processes Positive outlook Computer skills (experience with engineering design software preferred) Analytical thinker with above average problem-solving skills Attention to detail and accuracy Strong personal organization skills Above average ability to manage multiple priorities Self-motivated Values teaching and demonstrates a willingness to develop others Demonstrated ability to managed multiple projects and priorities, maintain project schedules, and work effectively within a project team Above average assertiveness; proactively addresses project issues Strong communication skills Able to document ongoing information on projects for record keeping purposes Able to adapt to changes in work schedules, tasks, or processes Values and demonstrates safe working behaviors EDUCATION AND TECHNOLOGY BS Civil Engineering required; structural emphasis preferred PE Certification required WORK ENVIRONMENT / SCHEDULE Typically works inside in an office environment Monday - Friday, 8am - 5pm; schedule flexibility may be required to meet deadlines PERSONAL PROTECTION EQUIPMENT (PPE) Safety glasses High-visibility vest Hard hat Steel-toed shoes Hearing protection PPE only required with working in the plant PHYSICAL REQUIREMENTS This is an office position which requires walking, standing, and sitting. Disclaimer: This job description is not intended to be all-inclusive. Other duties as assigned may be required. All associates are expected to conduct themselves in a manner that is consistent with Metromont's core values and to actively participate in all company safety, training, and observation programs. Metromont LLC (Company) is an equal opportunity employer. The Company is committed to the spirit and letter of all federal, state and local laws and regulations pertaining to equal opportunity. To this end, the Company does not discriminate against any individual with regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy (including medical needs due to pregnancy, child birth or other medical conditions), national origin, age, disability, genetic information, veteran status, or other protected status. This Policy extends to all terms, conditions and privileges of employment, as well as the use of all Company facilities. The Company is also committed to making reasonable accommodations based on an individual's disability, religion, pregnancy, childbirth and related medical conditions (including, but not limited to, lactation), or any other protected status where a reasonable accommodation is required under the law. No form of unlawful discrimination, unlawful harassment, unlawful refusal to reasonably accommodate or unlawful retaliation will be tolerated. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Job Details Pay Type Salary PIa2fcd0f98c83-4346
07/25/2026
Full time
Position Title:Senior Structural Engineer Job Description Would you like to be part of a family who loves to take on exciting challenges? Metromont LLC has been one of the leaders in the construction industry for nearly a century and is currently accepting resumes to be part of our dynamic team! Metromont was founded in 1925 on the principles of faith, honor, and passion, and almost 100 years later, those values are still the foundation of who we are and everything we do. A third-generation company with nearly 1,500 associates across six manufacturing facilities in South Carolina, Georgia, Florida, and Virginia, Metromont is a leader and pioneer in the engineering and manufacturing of precast concrete. Most of all, we're a trusted partner, working side-by-side with our customers from the earliest stages of project design through turnover of the completed structure. In addition to the production of precast concrete, Metromont provides our customers with complementary design and engineering, hauling, erection, and field services to support their full construction needs. Across the eastern seaboard, the southeast, and even as far west as Arizona, our customers rely on us to provide innovative precast solutions and the best quality for their parking structures, data centers, multifamily housing, office buildings, warehouses, schools, and stadiums. And we do, because a trusted partner is who we are - and who we've been for nearly a century. Senior Structural Engineer JOB DATA Department Code: 807X Account Code: 701000 Department Name: Engineering Account Name: Non-Plant Exempt POSITION PURPOSE This position includes senior-level structural engineers with PE certification who provide leadership, training, industry experience, and technical expertise. The Senior Structural Engineer has the ability to take on technically complicated, complex projects. RESPONSIBILITIES Perform engineering calculations and details for all products and connections. Independently perform lateral analysis and design; troubleshoot and check laterals. Lead project teams. Independently manage engineering design aspects of a project with minimal assistance or guidance. Review contract documents to be familiar with project requirements. Attend project meetings and lead coordination meetings. Write and review complex requests for information (RFI). Resolve design issues independently and assist others with solving engineering design related problems. Serve as point of contact for Metromont engineers and subcontractors for resolution of more complicated technical questions and problems. Check engineering design calculations and details of others including that of external consultants for accuracy, efficiency, and adherence to Metromont standards and Engineering Design Process. Review erection drawings, master shop tickets, and any additional shop tickets to ensure designs and standards are followed. Aware of production through regular plant visits and participation in plant meetings relevant to assigned projects. Become licensed in states where engineering work is performed and, when assigned, reviews and stamps erection drawings, calculations, and repair details. Evaluate design cost as compared to estimate and take appropriate action. Complete repairs without assistance. May be an active participant in external industry organizations such as PCI and ACI. Participate in pre-sale engineering design processes as requested by the sales department. Must adhere to all Metromont and OSHA safety rules and regulations. SCOPE OF AUTHORITY Works independently with little supervision Makes decisions related to their own projects regarding assignment of tasks Provide guidance and coaching to Design Engineers; interact closely with project team including project managers, general managers, drafting, and production Reports to the Engineering Manager CHARACTERISTICS (Knowledge, Skills, and Abilities) 7+ years of relevant engineering experience - internal or external Previous precast concrete engineering design knowledge preferred Highly dependable with strong work ethic Eager to learn Able to work individually or on a team Strongly values relationships and interaction with people Maintains a balanced perspective about change; adapts when necessary while placing value in consistency of processes Positive outlook Computer skills (experience with engineering design software preferred) Analytical thinker with above average problem-solving skills Attention to detail and accuracy Strong personal organization skills Above average ability to manage multiple priorities Self-motivated Values teaching and demonstrates a willingness to develop others Demonstrated ability to managed multiple projects and priorities, maintain project schedules, and work effectively within a project team Above average assertiveness; proactively addresses project issues Strong communication skills Able to document ongoing information on projects for record keeping purposes Able to adapt to changes in work schedules, tasks, or processes Values and demonstrates safe working behaviors EDUCATION AND TECHNOLOGY BS Civil Engineering required; structural emphasis preferred PE Certification required WORK ENVIRONMENT / SCHEDULE Typically works inside in an office environment Monday - Friday, 8am - 5pm; schedule flexibility may be required to meet deadlines PERSONAL PROTECTION EQUIPMENT (PPE) Safety glasses High-visibility vest Hard hat Steel-toed shoes Hearing protection PPE only required with working in the plant PHYSICAL REQUIREMENTS This is an office position which requires walking, standing, and sitting. Disclaimer: This job description is not intended to be all-inclusive. Other duties as assigned may be required. All associates are expected to conduct themselves in a manner that is consistent with Metromont's core values and to actively participate in all company safety, training, and observation programs. Metromont LLC (Company) is an equal opportunity employer. The Company is committed to the spirit and letter of all federal, state and local laws and regulations pertaining to equal opportunity. To this end, the Company does not discriminate against any individual with regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy (including medical needs due to pregnancy, child birth or other medical conditions), national origin, age, disability, genetic information, veteran status, or other protected status. This Policy extends to all terms, conditions and privileges of employment, as well as the use of all Company facilities. The Company is also committed to making reasonable accommodations based on an individual's disability, religion, pregnancy, childbirth and related medical conditions (including, but not limited to, lactation), or any other protected status where a reasonable accommodation is required under the law. No form of unlawful discrimination, unlawful harassment, unlawful refusal to reasonably accommodate or unlawful retaliation will be tolerated. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Job Details Pay Type Salary PIa2fcd0f98c83-4346
Renuity Call Center Sales Representative Starting wage: $20/hr with uncapped bonus The home improvement industry is broken. Renuity is here to fix it. We're on a mission to revolutionize home improvement, making it faster, easier, and stress-free to upgrade your home inside and out. Whether it's a new bath, a custom closet, or exterior upgrades, we help people create homes they love - without the hassle. With expert teams in 36 states and counting, there's probably a Renuity home in your neighborhood. And we're just getting started. If you're ready to build the future of home improvement, join us. What We Offer Competitive Pay: Starting wage $20/hr with uncapped competitive bonus structure! (Full pay range for this role is $20 - $28/hr) Full 5-day work schedule (Saturday-Sunday Required) Comprehensive benefits including medical, dental, and vision Opportunity to work with a nationally recognized brand, Kohler! About the Role Provide strong, confident communication on primarily outbound calls to prospects who have expressed interest, engaging potential customers, uncovering their needs, and working to schedule a consultation with a product expert. Ensure accurate entry of all appointment and customer information into the CRM system. Make high-volume outbound calls to warm leads to drive appointment setting, while handling inbound calls as needed with the same goal of booking qualified appointments. Key Qualifications Exceptional verbal and written communication skills with the ability to speak clearly and concisely over the phone. Exceptional multi-tasking skills (talk and type simultaneously) with the ability to manage high volumes of inbound and outbound calls in a timely manner. Expertise in overcoming objections and solving problems. No prior call center experience required! About Renuity Renuity, headquartered in Charlotte, NC, is a leading home improvement services business with a rapidly expanding national footprint. Renuity currently operates across 36 states and has created hundreds of thousands of happier homeowners across the United States who have chosen Renuity for their home improvement needs. Renuity is redefining the home improvement experience with a focus on trust, innovation and customer-first service. To learn more, visit Renuity's About Us page. Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact . If you have a question regarding your application, please contact To access Renuity's Privacy Policy, please click here: Privacy Policy
07/25/2026
Full time
Renuity Call Center Sales Representative Starting wage: $20/hr with uncapped bonus The home improvement industry is broken. Renuity is here to fix it. We're on a mission to revolutionize home improvement, making it faster, easier, and stress-free to upgrade your home inside and out. Whether it's a new bath, a custom closet, or exterior upgrades, we help people create homes they love - without the hassle. With expert teams in 36 states and counting, there's probably a Renuity home in your neighborhood. And we're just getting started. If you're ready to build the future of home improvement, join us. What We Offer Competitive Pay: Starting wage $20/hr with uncapped competitive bonus structure! (Full pay range for this role is $20 - $28/hr) Full 5-day work schedule (Saturday-Sunday Required) Comprehensive benefits including medical, dental, and vision Opportunity to work with a nationally recognized brand, Kohler! About the Role Provide strong, confident communication on primarily outbound calls to prospects who have expressed interest, engaging potential customers, uncovering their needs, and working to schedule a consultation with a product expert. Ensure accurate entry of all appointment and customer information into the CRM system. Make high-volume outbound calls to warm leads to drive appointment setting, while handling inbound calls as needed with the same goal of booking qualified appointments. Key Qualifications Exceptional verbal and written communication skills with the ability to speak clearly and concisely over the phone. Exceptional multi-tasking skills (talk and type simultaneously) with the ability to manage high volumes of inbound and outbound calls in a timely manner. Expertise in overcoming objections and solving problems. No prior call center experience required! About Renuity Renuity, headquartered in Charlotte, NC, is a leading home improvement services business with a rapidly expanding national footprint. Renuity currently operates across 36 states and has created hundreds of thousands of happier homeowners across the United States who have chosen Renuity for their home improvement needs. Renuity is redefining the home improvement experience with a focus on trust, innovation and customer-first service. To learn more, visit Renuity's About Us page. Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact . If you have a question regarding your application, please contact To access Renuity's Privacy Policy, please click here: Privacy Policy
Community Choice Financial Family of Brands
Lanett, Alabama
Job Description Your Opportunity: Assistant Store Manager TitleMax Lanett, AL As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's performance-driven, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step. What We Offer: Compensation The hourly wage for the position is $16.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package. Benefits & Perks Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a key holder program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational reimbursement program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum one year's experience in customer service, sales, or retail. At least 3 months of supervisory, key holder, or relevant leadership experience Excellent verbal and written communication skills. Proficiency in using phones, POS system, Microsoft Office, and other computer systems. Must be at least 18 years of age (19 in Alabama). Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Ski lls Management experience in retail, convenience store, grocery, finance, service, or related industries. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. What You'll Do - Essential Duties and Responsibilities: Maximize customer success by offering financial services that fit their needs. Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products. Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty. Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts. Maintain customer information in the point of sale (POS) system with accuracy and integrity. Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer. Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance. Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week. Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'd thrive here? Learn more at -careers The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
07/25/2026
Full time
Job Description Your Opportunity: Assistant Store Manager TitleMax Lanett, AL As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's performance-driven, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step. What We Offer: Compensation The hourly wage for the position is $16.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package. Benefits & Perks Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a key holder program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational reimbursement program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum one year's experience in customer service, sales, or retail. At least 3 months of supervisory, key holder, or relevant leadership experience Excellent verbal and written communication skills. Proficiency in using phones, POS system, Microsoft Office, and other computer systems. Must be at least 18 years of age (19 in Alabama). Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Ski lls Management experience in retail, convenience store, grocery, finance, service, or related industries. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. What You'll Do - Essential Duties and Responsibilities: Maximize customer success by offering financial services that fit their needs. Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products. Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty. Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts. Maintain customer information in the point of sale (POS) system with accuracy and integrity. Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer. Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance. Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week. Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'd thrive here? Learn more at -careers The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Job Description Customer Service Representative - Milgard Windows & Doors (Part of MITER Brands) Simi Valley, CA Onsite Monday-Friday 8:00 - 5:00 Hourly Pay: $ - $ (based on experience) Role Purpose The Customer Service Representative plays a key role in delivering an exceptional customer experience by resolving warranty inquiries, coordinating service solutions, and ensuring clear, timely communication from first contact through resolution. This role supports builders, contractors, and homeowners while partnering closely with internal teams to drive efficient outcomes and high customer satisfaction. About MITER Brands MITER Brands is one of the nation's leading manufacturers of vinyl windows and patio doors, with trusted brands including Milgard, MI Windows & Doors, and PGT Innovations. With manufacturing facilities across the , we are committed to innovation, quality, and delivering exceptional service - for our customers and our team members. Core Skills (Required) These are the skills needed to be successful from day one: Customer Communication: Ability to communicate clearly, professionally, and empathetically via phone and email Problem Solving: Ability to assess customer concerns, determine appropriate next steps, and drive resolution Organization & Accuracy: Strong attention to detail when managing requests, documentation, and follow ups Time & Priority Management: Ability to manage multiple requests while meeting deadlines in a fast paced environment Scheduling & Dispatch Coordination: Experience coordinating schedules, managing appointments, and optimizing technician routing to meet service timelines Collaboration: Ability to work effectively with cross functional teams to resolve customer issues Professional Judgment: Ability to handle sensitive situations, payments, and customer data responsibly Transferable & Learnable Skills These skills can be developed with training and on the job support: Learning product knowledge related to windows, doors, and warranty processes Navigating internal systems to track warranty claims, service requests, and payments Dispatching and scheduling field service technicians across assigned regions Communicating service timelines and setting clear customer expectations Prioritizing and adjusting schedules to accommodate urgent or changing service needs Adapting to shifting priorities while maintaining service quality What Success Looks Like In this role, success means: Customer inquiries are resolved accurately and within expected timelines Warranty claims are validated and processed efficiently Field technicians are scheduled and dispatched effectively to maximize service efficiency You are able to successfully manage a high-volume workload without sacrificing quality or customer experience Customers feel informed, supported, and confident throughout the process Internal partners receive complete, timely information to support resolution Service commitments and quality standards are consistently met 2-3 years of previous customer service or scheduling/dispatch experience preferred. Tools & Work Environment High-volume phone and email communication with customers Internal service, dispatching/scheduling, and payment systems Cross functional collaboration with Field Service, Sales, Leadership, and Engineering Fast paced, customer focused environment requiring flexibility and professionalism Education & Experience (Flexible) High school diploma or equivalent required Customer service, dispatching, scheduling, or coordination experience preferred Experience in manufacturing, building materials, construction, or service industries is a plus Experience in windows, millwork, or warranty processes is helpful but not required Why Join MITER Brands? Stable weekday schedule Competitive hourly pay Opportunity to work with trusted, nationally recognized brands Supportive, team oriented environment Clear career growth opportunities into roles such as Senior Customer Service, Dispatch/Operations, or Inside Sales Hands-on training and development to expand your skills in customer service, operations, and scheduling A role where your work directly impacts customer satisfaction and business success What We Offer At MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals. We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance. Health & Wellness Three comprehensive medical plan optionsPrescription drug coverageDental insuranceVision insuranceTeladoc virtual healthcare servicesEmployee Assistance Program (EAP)Annual Wellness Clinic Financial Protection Company-paid Life InsuranceVoluntary Life InsuranceCompany-paid Short-Term DisabilityCompany-paid Long-Term DisabilitySupplemental Hospital Indemnity InsuranceCritical Illness InsuranceAccident Insurance Additional Benefits Paid Time Off (PTO) and paid holidays401(k) retirement plan with company matchTuition Reimbursement ProgramLegal InsuranceIdentity Theft ProtectionPet InsuranceTeam Member Discount Program MITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law. Work Authorization and Sponsorship Disclosure: The Company does not offer employer sponsorship at this time. Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.
07/25/2026
Full time
Job Description Customer Service Representative - Milgard Windows & Doors (Part of MITER Brands) Simi Valley, CA Onsite Monday-Friday 8:00 - 5:00 Hourly Pay: $ - $ (based on experience) Role Purpose The Customer Service Representative plays a key role in delivering an exceptional customer experience by resolving warranty inquiries, coordinating service solutions, and ensuring clear, timely communication from first contact through resolution. This role supports builders, contractors, and homeowners while partnering closely with internal teams to drive efficient outcomes and high customer satisfaction. About MITER Brands MITER Brands is one of the nation's leading manufacturers of vinyl windows and patio doors, with trusted brands including Milgard, MI Windows & Doors, and PGT Innovations. With manufacturing facilities across the , we are committed to innovation, quality, and delivering exceptional service - for our customers and our team members. Core Skills (Required) These are the skills needed to be successful from day one: Customer Communication: Ability to communicate clearly, professionally, and empathetically via phone and email Problem Solving: Ability to assess customer concerns, determine appropriate next steps, and drive resolution Organization & Accuracy: Strong attention to detail when managing requests, documentation, and follow ups Time & Priority Management: Ability to manage multiple requests while meeting deadlines in a fast paced environment Scheduling & Dispatch Coordination: Experience coordinating schedules, managing appointments, and optimizing technician routing to meet service timelines Collaboration: Ability to work effectively with cross functional teams to resolve customer issues Professional Judgment: Ability to handle sensitive situations, payments, and customer data responsibly Transferable & Learnable Skills These skills can be developed with training and on the job support: Learning product knowledge related to windows, doors, and warranty processes Navigating internal systems to track warranty claims, service requests, and payments Dispatching and scheduling field service technicians across assigned regions Communicating service timelines and setting clear customer expectations Prioritizing and adjusting schedules to accommodate urgent or changing service needs Adapting to shifting priorities while maintaining service quality What Success Looks Like In this role, success means: Customer inquiries are resolved accurately and within expected timelines Warranty claims are validated and processed efficiently Field technicians are scheduled and dispatched effectively to maximize service efficiency You are able to successfully manage a high-volume workload without sacrificing quality or customer experience Customers feel informed, supported, and confident throughout the process Internal partners receive complete, timely information to support resolution Service commitments and quality standards are consistently met 2-3 years of previous customer service or scheduling/dispatch experience preferred. Tools & Work Environment High-volume phone and email communication with customers Internal service, dispatching/scheduling, and payment systems Cross functional collaboration with Field Service, Sales, Leadership, and Engineering Fast paced, customer focused environment requiring flexibility and professionalism Education & Experience (Flexible) High school diploma or equivalent required Customer service, dispatching, scheduling, or coordination experience preferred Experience in manufacturing, building materials, construction, or service industries is a plus Experience in windows, millwork, or warranty processes is helpful but not required Why Join MITER Brands? Stable weekday schedule Competitive hourly pay Opportunity to work with trusted, nationally recognized brands Supportive, team oriented environment Clear career growth opportunities into roles such as Senior Customer Service, Dispatch/Operations, or Inside Sales Hands-on training and development to expand your skills in customer service, operations, and scheduling A role where your work directly impacts customer satisfaction and business success What We Offer At MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals. We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance. Health & Wellness Three comprehensive medical plan optionsPrescription drug coverageDental insuranceVision insuranceTeladoc virtual healthcare servicesEmployee Assistance Program (EAP)Annual Wellness Clinic Financial Protection Company-paid Life InsuranceVoluntary Life InsuranceCompany-paid Short-Term DisabilityCompany-paid Long-Term DisabilitySupplemental Hospital Indemnity InsuranceCritical Illness InsuranceAccident Insurance Additional Benefits Paid Time Off (PTO) and paid holidays401(k) retirement plan with company matchTuition Reimbursement ProgramLegal InsuranceIdentity Theft ProtectionPet InsuranceTeam Member Discount Program MITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law. Work Authorization and Sponsorship Disclosure: The Company does not offer employer sponsorship at this time. Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.
Job Description Job Description Air Duct & Dryer Vent Technician (Will Train the Right Person) Job Title: Air Duct & Dryer Vent Technician Job Type: Full-Time Pay: Competitive pay based on experience. Training provided for the right candidate. Job Summary We are seeking a reliable, hardworking Air Duct & Dryer Vent Technician to join our team. No experience is necessary-we are willing to train the right person with a positive attitude, strong work ethic, and willingness to learn. This position involves cleaning, inspecting, and maintaining residential and commercial air duct and dryer vent systems to improve air quality and safety. Responsibilities Clean and service residential and commercial air duct systems Inspect and clean dryer vent systems Operate specialized cleaning equipment and tools Communicate professionally with customers Maintain company vehicles, tools, and equipment Follow safety procedures and company standards Complete service reports and documentation Assist team members with related HVAC maintenance services as needed Some sales and/or mechanical aptitude is a plus, but will train the right candidates. Qualifications No experience required; training provided Valid driver's license and clean driving record preferred Ability to lift 50+ pounds and perform physical labor Comfortable working on ladders and in tight spaces Strong attention to detail Good communication and customer service skills Dependable, punctual, and professional appearance Ability to work independently and as part of a team High school diploma or equivalent; Valid driver's license with an acceptable driving record; Capability to perform physical demands such as lifting, balancing, and crawling; Ability to pass a drug test and background check Benefits Paid training Competitive wages Opportunities for advancement Paid time off Health benefits (if applicable) Supportive team environment Ideal Candidate We are looking for someone who is motivated, eager to learn, and takes pride in providing excellent service. If you have experience in HVAC, maintenance, construction, or customer service, that's a plus-but not required. Apply today and start a rewarding career with opportunities for growth and professional development. Company Description Air Flows Chicago is the top-rated HVAC company in Chicago. We have been featured on channel 7 news and believe in doing things differently. Our specialty is Dryer Vent, Air Duct, and Chimney cleaning. We are looking for individuals who want to make an impact at our company and continue our tradition of saving lives by creating better air quality inside homes and businesses. Help us help others by bringing your unique skill set to our growing environment. Company Description Air Flows Chicago is the top-rated HVAC company in Chicago. We have been featured on channel 7 news and believe in doing things differently. Our specialty is Dryer Vent, Air Duct, and Chimney cleaning. We are looking for individuals who want to make an impact at our company and continue our tradition of saving lives by creating better air quality inside homes and businesses. Help us help others by bringing your unique skill set to our growing environment.
07/25/2026
Full time
Job Description Job Description Air Duct & Dryer Vent Technician (Will Train the Right Person) Job Title: Air Duct & Dryer Vent Technician Job Type: Full-Time Pay: Competitive pay based on experience. Training provided for the right candidate. Job Summary We are seeking a reliable, hardworking Air Duct & Dryer Vent Technician to join our team. No experience is necessary-we are willing to train the right person with a positive attitude, strong work ethic, and willingness to learn. This position involves cleaning, inspecting, and maintaining residential and commercial air duct and dryer vent systems to improve air quality and safety. Responsibilities Clean and service residential and commercial air duct systems Inspect and clean dryer vent systems Operate specialized cleaning equipment and tools Communicate professionally with customers Maintain company vehicles, tools, and equipment Follow safety procedures and company standards Complete service reports and documentation Assist team members with related HVAC maintenance services as needed Some sales and/or mechanical aptitude is a plus, but will train the right candidates. Qualifications No experience required; training provided Valid driver's license and clean driving record preferred Ability to lift 50+ pounds and perform physical labor Comfortable working on ladders and in tight spaces Strong attention to detail Good communication and customer service skills Dependable, punctual, and professional appearance Ability to work independently and as part of a team High school diploma or equivalent; Valid driver's license with an acceptable driving record; Capability to perform physical demands such as lifting, balancing, and crawling; Ability to pass a drug test and background check Benefits Paid training Competitive wages Opportunities for advancement Paid time off Health benefits (if applicable) Supportive team environment Ideal Candidate We are looking for someone who is motivated, eager to learn, and takes pride in providing excellent service. If you have experience in HVAC, maintenance, construction, or customer service, that's a plus-but not required. Apply today and start a rewarding career with opportunities for growth and professional development. Company Description Air Flows Chicago is the top-rated HVAC company in Chicago. We have been featured on channel 7 news and believe in doing things differently. Our specialty is Dryer Vent, Air Duct, and Chimney cleaning. We are looking for individuals who want to make an impact at our company and continue our tradition of saving lives by creating better air quality inside homes and businesses. Help us help others by bringing your unique skill set to our growing environment. Company Description Air Flows Chicago is the top-rated HVAC company in Chicago. We have been featured on channel 7 news and believe in doing things differently. Our specialty is Dryer Vent, Air Duct, and Chimney cleaning. We are looking for individuals who want to make an impact at our company and continue our tradition of saving lives by creating better air quality inside homes and businesses. Help us help others by bringing your unique skill set to our growing environment.
Renuity Field Sales Representative Earning potential between $150k - $300k annually The home improvement industry is broken. Renuity is here to fix it. We're on a mission to revolutionize home improvement, making it faster, easier, and stress-free to upgrade your home inside and out. Whether it's a new bath, a custom closet, or exterior upgrades, we help people create homes they love - without the hassle. With expert teams in 36 states and counting, there's probably a Renuity home in your neighborhood. And we're just getting started. If you're ready to build the future of home improvement, join us. What We Offer All appointments are company generated and scheduled. No Cold Calling! Comprehensive benefit package including Medical, Dental and Vision Insurance Income potential between $150k and 300K. First 90 days: 9% (pre-tax) commission on jobs sold. After 90 days: 10% (pre-tax) commission on jobs sold. No evening appointments on Friday and Saturdays! Opportunity to work with a nationally recognized brand, Kohler! About the Role Successfully complete Kohler specific sales training. Meet with potential clients in their homes, demonstrating our unique products and outstanding services. ( Weekday evenings and Saturdays required ). Provide timely presentations, accurate estimates, and detailed documentation. Become a professional expert, fulfilling all steps in providing customer service beyond expectations to generate repeat business. Key Qualifications Previous success with in-home sales (home-improvement-specific experience a plus). High professionalism with incredible closing skills. Great communication and listening skills with the ability to easily connect with various personalities. Working knowledge of Microsoft office and access to a Laptop or Tablet. The ability to learn new mobile technology and drive to customers' homes throughout the State. A willingness to continuously learn and improve. Valid driver's license. About Us: Renuity is a national leader in the direct-to-consumer home improvement industry, dedicated to transforming spaces and enhancing lives. As one of the fastest-growing providers in the country, we operate under the Renuity brand and through a network of trusted regional companies-including Mad City Windows & Baths, FHIA Remodeling, Statewide Remodeling, MaxHome, Rite Window, and Closet America. Backed by private equity and fueled by an ambitious growth strategy, Renuity has expanded rapidly through strategic acquisitions. Today, we're focused on unifying our brands, streamlining operations, and delivering exceptional service to homeowners nationwide. We've already helped hundreds of thousands of customers upgrade their homes with quality products and expert installation-at competitive prices. At Renuity, you'll join a dynamic, fast-paced, and collaborative team where your work directly contributes to the company's success. Our people work closely with executive leadership, embrace innovation, and drive real impact. Whether you're in the field or at HQ, you'll be part of shaping the future of home improvement-and building a career you can be proud of. To learn more, visit . Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact . If you have a question regarding your application, please contact To access Renuity's Privacy Policy, please click here: Privacy Policy
07/25/2026
Full time
Renuity Field Sales Representative Earning potential between $150k - $300k annually The home improvement industry is broken. Renuity is here to fix it. We're on a mission to revolutionize home improvement, making it faster, easier, and stress-free to upgrade your home inside and out. Whether it's a new bath, a custom closet, or exterior upgrades, we help people create homes they love - without the hassle. With expert teams in 36 states and counting, there's probably a Renuity home in your neighborhood. And we're just getting started. If you're ready to build the future of home improvement, join us. What We Offer All appointments are company generated and scheduled. No Cold Calling! Comprehensive benefit package including Medical, Dental and Vision Insurance Income potential between $150k and 300K. First 90 days: 9% (pre-tax) commission on jobs sold. After 90 days: 10% (pre-tax) commission on jobs sold. No evening appointments on Friday and Saturdays! Opportunity to work with a nationally recognized brand, Kohler! About the Role Successfully complete Kohler specific sales training. Meet with potential clients in their homes, demonstrating our unique products and outstanding services. ( Weekday evenings and Saturdays required ). Provide timely presentations, accurate estimates, and detailed documentation. Become a professional expert, fulfilling all steps in providing customer service beyond expectations to generate repeat business. Key Qualifications Previous success with in-home sales (home-improvement-specific experience a plus). High professionalism with incredible closing skills. Great communication and listening skills with the ability to easily connect with various personalities. Working knowledge of Microsoft office and access to a Laptop or Tablet. The ability to learn new mobile technology and drive to customers' homes throughout the State. A willingness to continuously learn and improve. Valid driver's license. About Us: Renuity is a national leader in the direct-to-consumer home improvement industry, dedicated to transforming spaces and enhancing lives. As one of the fastest-growing providers in the country, we operate under the Renuity brand and through a network of trusted regional companies-including Mad City Windows & Baths, FHIA Remodeling, Statewide Remodeling, MaxHome, Rite Window, and Closet America. Backed by private equity and fueled by an ambitious growth strategy, Renuity has expanded rapidly through strategic acquisitions. Today, we're focused on unifying our brands, streamlining operations, and delivering exceptional service to homeowners nationwide. We've already helped hundreds of thousands of customers upgrade their homes with quality products and expert installation-at competitive prices. At Renuity, you'll join a dynamic, fast-paced, and collaborative team where your work directly contributes to the company's success. Our people work closely with executive leadership, embrace innovation, and drive real impact. Whether you're in the field or at HQ, you'll be part of shaping the future of home improvement-and building a career you can be proud of. To learn more, visit . Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact . If you have a question regarding your application, please contact To access Renuity's Privacy Policy, please click here: Privacy Policy
Renuity Field Sales Representative Earning potential between $150k - $300k annually The home improvement industry is broken. Renuity is here to fix it. We're on a mission to revolutionize home improvement, making it faster, easier, and stress-free to upgrade your home inside and out. Whether it's a new bath, a custom closet, or exterior upgrades, we help people create homes they love - without the hassle. With expert teams in 36 states and counting, there's probably a Renuity home in your neighborhood. And we're just getting started. If you're ready to build the future of home improvement, join us. What We Offer All appointments are company generated and scheduled. No Cold Calling! Comprehensive benefit package including Medical, Dental and Vision Insurance Income potential between $150k and 300K. First 90 days: 9% (pre-tax) commission on jobs sold. After 90 days: 10% (pre-tax) commission on jobs sold. No evening appointments on Friday and Saturdays! Opportunity to work with a nationally recognized brand, Kohler! About the Role Successfully complete Kohler specific sales training. Meet with potential clients in their homes, demonstrating our unique products and outstanding services. ( Weekday evenings and Saturdays required ). Provide timely presentations, accurate estimates, and detailed documentation. Become a professional expert, fulfilling all steps in providing customer service beyond expectations to generate repeat business. Key Qualifications Previous success with in-home sales (home-improvement-specific experience a plus). High professionalism with incredible closing skills. Great communication and listening skills with the ability to easily connect with various personalities. Working knowledge of Microsoft office and access to a Laptop or Tablet. The ability to learn new mobile technology and drive to customers' homes throughout the State. A willingness to continuously learn and improve. Valid driver's license. About Us: Renuity is a national leader in the direct-to-consumer home improvement industry, dedicated to transforming spaces and enhancing lives. As one of the fastest-growing providers in the country, we operate under the Renuity brand and through a network of trusted regional companies-including Mad City Windows & Baths, FHIA Remodeling, Statewide Remodeling, MaxHome, Rite Window, and Closet America. Backed by private equity and fueled by an ambitious growth strategy, Renuity has expanded rapidly through strategic acquisitions. Today, we're focused on unifying our brands, streamlining operations, and delivering exceptional service to homeowners nationwide. We've already helped hundreds of thousands of customers upgrade their homes with quality products and expert installation-at competitive prices. At Renuity, you'll join a dynamic, fast-paced, and collaborative team where your work directly contributes to the company's success. Our people work closely with executive leadership, embrace innovation, and drive real impact. Whether you're in the field or at HQ, you'll be part of shaping the future of home improvement-and building a career you can be proud of. To learn more, visit . Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact . If you have a question regarding your application, please contact To access Renuity's Privacy Policy, please click here: Privacy Policy
07/25/2026
Full time
Renuity Field Sales Representative Earning potential between $150k - $300k annually The home improvement industry is broken. Renuity is here to fix it. We're on a mission to revolutionize home improvement, making it faster, easier, and stress-free to upgrade your home inside and out. Whether it's a new bath, a custom closet, or exterior upgrades, we help people create homes they love - without the hassle. With expert teams in 36 states and counting, there's probably a Renuity home in your neighborhood. And we're just getting started. If you're ready to build the future of home improvement, join us. What We Offer All appointments are company generated and scheduled. No Cold Calling! Comprehensive benefit package including Medical, Dental and Vision Insurance Income potential between $150k and 300K. First 90 days: 9% (pre-tax) commission on jobs sold. After 90 days: 10% (pre-tax) commission on jobs sold. No evening appointments on Friday and Saturdays! Opportunity to work with a nationally recognized brand, Kohler! About the Role Successfully complete Kohler specific sales training. Meet with potential clients in their homes, demonstrating our unique products and outstanding services. ( Weekday evenings and Saturdays required ). Provide timely presentations, accurate estimates, and detailed documentation. Become a professional expert, fulfilling all steps in providing customer service beyond expectations to generate repeat business. Key Qualifications Previous success with in-home sales (home-improvement-specific experience a plus). High professionalism with incredible closing skills. Great communication and listening skills with the ability to easily connect with various personalities. Working knowledge of Microsoft office and access to a Laptop or Tablet. The ability to learn new mobile technology and drive to customers' homes throughout the State. A willingness to continuously learn and improve. Valid driver's license. About Us: Renuity is a national leader in the direct-to-consumer home improvement industry, dedicated to transforming spaces and enhancing lives. As one of the fastest-growing providers in the country, we operate under the Renuity brand and through a network of trusted regional companies-including Mad City Windows & Baths, FHIA Remodeling, Statewide Remodeling, MaxHome, Rite Window, and Closet America. Backed by private equity and fueled by an ambitious growth strategy, Renuity has expanded rapidly through strategic acquisitions. Today, we're focused on unifying our brands, streamlining operations, and delivering exceptional service to homeowners nationwide. We've already helped hundreds of thousands of customers upgrade their homes with quality products and expert installation-at competitive prices. At Renuity, you'll join a dynamic, fast-paced, and collaborative team where your work directly contributes to the company's success. Our people work closely with executive leadership, embrace innovation, and drive real impact. Whether you're in the field or at HQ, you'll be part of shaping the future of home improvement-and building a career you can be proud of. To learn more, visit . Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact . If you have a question regarding your application, please contact To access Renuity's Privacy Policy, please click here: Privacy Policy
Job Description Job Description HVAC Service & Installation Technician Air Flows Chicago Position Summary Air Flows Chicago is seeking a skilled and motivated HVAC Service & Installation Technician to join our growing team. The ideal candidate will be responsible for diagnosing, repairing, maintaining, and installing residential and light commercial heating, ventilation, and air conditioning systems. We are looking for a dependable professional who takes pride in delivering exceptional customer service and quality workmanship. Responsibilities Install, service, troubleshoot, and repair HVAC systems, including furnaces, air conditioners, heat pumps, boilers, and indoor air quality equipment. Perform preventative maintenance inspections and recommend necessary repairs or system upgrades. Diagnose HVAC system issues and provide effective solutions. Install ductwork, thermostats, ventilation systems, and related components. Ensure all installations and repairs comply with local building codes and company standards. Maintain accurate service records, work orders, and customer documentation. Communicate clearly and professionally with customers regarding services performed and recommendations. Safely operate company vehicles, tools, and equipment. Participate in on-call rotations as needed. Maintain a clean and organized work environment. Qualifications HVAC installation and service experience preferred. EPA Certification required (or ability to obtain). Valid driver's license with a clean driving record. Strong troubleshooting and diagnostic skills. Knowledge of residential and light commercial HVAC systems. Ability to read blueprints, wiring diagrams, and technical manuals. Strong customer service and communication skills. Ability to lift 50+ pounds and work in attics, crawl spaces, rooftops, and other challenging environments. Reliable, self-motivated, and team-oriented. Preferred Qualifications NATE Certification a plus. Experience with smart thermostats and indoor air quality products. Sheet metal fabrication and ductwork experience. Sales experience and ability to identify customer needs. Benefits Competitive pay based on experience Performance bonuses and incentives Paid training and continuing education Company vehicle and fuel card (for qualified technicians) Paid holidays and vacation Health insurance benefits Uniforms provided Career advancement opportunities Supportive team environment Why Join Air Flows Chicago? At Air Flows Chicago, we value professionalism, integrity, and craftsmanship. We invest in our employees through ongoing training, advancement opportunities, and a positive work culture. If you're looking for a long-term career with a company that appreciates your skills and dedication, we'd love to hear from you. Company Description Air Flows Chicago is the top-rated HVAC company in Chicago. We have been featured on channel 7 news and believe in doing things differently. Our specialty is Dryer Vent, Air Duct, and Chimney cleaning. We are looking for individuals who want to make an impact at our company and continue our tradition of saving lives by creating better air quality inside homes and businesses. Help us help others by bringing your unique skill set to our growing environment. Company Description Air Flows Chicago is the top-rated HVAC company in Chicago. We have been featured on channel 7 news and believe in doing things differently. Our specialty is Dryer Vent, Air Duct, and Chimney cleaning. We are looking for individuals who want to make an impact at our company and continue our tradition of saving lives by creating better air quality inside homes and businesses. Help us help others by bringing your unique skill set to our growing environment.
07/25/2026
Full time
Job Description Job Description HVAC Service & Installation Technician Air Flows Chicago Position Summary Air Flows Chicago is seeking a skilled and motivated HVAC Service & Installation Technician to join our growing team. The ideal candidate will be responsible for diagnosing, repairing, maintaining, and installing residential and light commercial heating, ventilation, and air conditioning systems. We are looking for a dependable professional who takes pride in delivering exceptional customer service and quality workmanship. Responsibilities Install, service, troubleshoot, and repair HVAC systems, including furnaces, air conditioners, heat pumps, boilers, and indoor air quality equipment. Perform preventative maintenance inspections and recommend necessary repairs or system upgrades. Diagnose HVAC system issues and provide effective solutions. Install ductwork, thermostats, ventilation systems, and related components. Ensure all installations and repairs comply with local building codes and company standards. Maintain accurate service records, work orders, and customer documentation. Communicate clearly and professionally with customers regarding services performed and recommendations. Safely operate company vehicles, tools, and equipment. Participate in on-call rotations as needed. Maintain a clean and organized work environment. Qualifications HVAC installation and service experience preferred. EPA Certification required (or ability to obtain). Valid driver's license with a clean driving record. Strong troubleshooting and diagnostic skills. Knowledge of residential and light commercial HVAC systems. Ability to read blueprints, wiring diagrams, and technical manuals. Strong customer service and communication skills. Ability to lift 50+ pounds and work in attics, crawl spaces, rooftops, and other challenging environments. Reliable, self-motivated, and team-oriented. Preferred Qualifications NATE Certification a plus. Experience with smart thermostats and indoor air quality products. Sheet metal fabrication and ductwork experience. Sales experience and ability to identify customer needs. Benefits Competitive pay based on experience Performance bonuses and incentives Paid training and continuing education Company vehicle and fuel card (for qualified technicians) Paid holidays and vacation Health insurance benefits Uniforms provided Career advancement opportunities Supportive team environment Why Join Air Flows Chicago? At Air Flows Chicago, we value professionalism, integrity, and craftsmanship. We invest in our employees through ongoing training, advancement opportunities, and a positive work culture. If you're looking for a long-term career with a company that appreciates your skills and dedication, we'd love to hear from you. Company Description Air Flows Chicago is the top-rated HVAC company in Chicago. We have been featured on channel 7 news and believe in doing things differently. Our specialty is Dryer Vent, Air Duct, and Chimney cleaning. We are looking for individuals who want to make an impact at our company and continue our tradition of saving lives by creating better air quality inside homes and businesses. Help us help others by bringing your unique skill set to our growing environment. Company Description Air Flows Chicago is the top-rated HVAC company in Chicago. We have been featured on channel 7 news and believe in doing things differently. Our specialty is Dryer Vent, Air Duct, and Chimney cleaning. We are looking for individuals who want to make an impact at our company and continue our tradition of saving lives by creating better air quality inside homes and businesses. Help us help others by bringing your unique skill set to our growing environment.
Job Description Job Description PrideStaff Financial in Modesto is looking for a talented individual with a proven track record of consistent success in customer service, sales, and overall performance. PrideStaff Financial is expanding our internal sales and recruiting team in the Modesto market to meet an increasing demand for accounting and financial professionals. Staffing Consultants within PrideStaff Financial are part of a sales, recruiting and staffing team, but focus specifically on accounting and financial placements and staffing. PrideStaff Financial Consultants benefit from creating outstanding experiences with clients and job seekers through sales and recruiting efforts, and successfully matching talented professionals with top companies in the area. Building a lucrative career within PrideStaff Financial includes the following sales, staffing and recruiting duties: Create great experiences by making the right accounting and financial candidate matches in temporary, temp-to-hire, and direct hire positions Plan and manage your business to achieve specific sales, recruiting and staffing targets Recruit accounting and financial specialists, build and maintain a candidate network Utilize various recruiting approaches and recruiting tools including online recruiting, network recruiting, direct recruiting and generating recruiting referrals Ensure quality accounting and financial staffing placements through detailed interviewing, evaluations and career coaching Develop sales with a relationship based sales approach Grow and maintain a client base using our unique inside sales call, outside sales call and client visit processes Document all sales, recruiting and staffing activity Consistently provide experiences focused on what clients and job seekers value most About PrideStaff Financial PrideStaff Financial is a division of PrideStaff, a national staffing service founded in 1978 with over 70 locations nationwide. We are currently expanding our team in the Modesto area, and are looking for individuals to share our mission: to consistently provide client experiences focused on what they value most. Professionals who are client service driven, goal orientated, organized and have an internal drive for success possess the qualities to be successful with PrideStaff Financial. Additionally: Clients and candidates consistently rate PrideStaff Financial among the top recruiting firms within the staffing industry PrideStaff Financial provides comprehensive training to Staffing Consultants on our proven sales, recruiting and staffing processes We help our Staffing Consultants succeed with leading edge recruiting technology and performance improvement programs We offer one of the most unique and competitive compensation plans in the Staffing and Recruiting industry PrideStaff Financial is one of the fastest growing accounting and financial staffing firms in the U.S. Are you qualified? We want to hear from you! For immediate and confidential consideration, please reply to this ad or contact us directly! Job Requirements Professionals with varied backgrounds have built successful sales, recruiting and staffing careers within PrideStaff Financial. The following experiences, education and approach help create success: An aptitude for sales, recruiting and staffing Comfortable working with all levels of accounting and financial professionals Bachelor's/Associate's degree; Accounting, Finance, or Business Administration is preferred At least two years of proven success in sales, recruiting, staffing or transferable skills Strong/high proficiency in Microsoft Office suite and a high technical aptitude Excellent communication skills, a strong work ethic, self-confidence and a high sense of urgency Passion for helping others Company Description PrideStaff is a national staffing company that has been helping job seekers find meaningful and fulfilling work in their desired field since 1978. With branches across the U.S., our locally-owned and operated offices are plugged into the community. Our recruiters are dedicated to getting to know you and advocating on your behalf with leading employers. Company Description PrideStaff is a national staffing company that has been helping job seekers find meaningful and fulfilling work in their desired field since 1978. With branches across the U.S., our locally-owned and operated offices are plugged into the community. Our recruiters are dedicated to getting to know you and advocating on your behalf with leading employers.
07/24/2026
Full time
Job Description Job Description PrideStaff Financial in Modesto is looking for a talented individual with a proven track record of consistent success in customer service, sales, and overall performance. PrideStaff Financial is expanding our internal sales and recruiting team in the Modesto market to meet an increasing demand for accounting and financial professionals. Staffing Consultants within PrideStaff Financial are part of a sales, recruiting and staffing team, but focus specifically on accounting and financial placements and staffing. PrideStaff Financial Consultants benefit from creating outstanding experiences with clients and job seekers through sales and recruiting efforts, and successfully matching talented professionals with top companies in the area. Building a lucrative career within PrideStaff Financial includes the following sales, staffing and recruiting duties: Create great experiences by making the right accounting and financial candidate matches in temporary, temp-to-hire, and direct hire positions Plan and manage your business to achieve specific sales, recruiting and staffing targets Recruit accounting and financial specialists, build and maintain a candidate network Utilize various recruiting approaches and recruiting tools including online recruiting, network recruiting, direct recruiting and generating recruiting referrals Ensure quality accounting and financial staffing placements through detailed interviewing, evaluations and career coaching Develop sales with a relationship based sales approach Grow and maintain a client base using our unique inside sales call, outside sales call and client visit processes Document all sales, recruiting and staffing activity Consistently provide experiences focused on what clients and job seekers value most About PrideStaff Financial PrideStaff Financial is a division of PrideStaff, a national staffing service founded in 1978 with over 70 locations nationwide. We are currently expanding our team in the Modesto area, and are looking for individuals to share our mission: to consistently provide client experiences focused on what they value most. Professionals who are client service driven, goal orientated, organized and have an internal drive for success possess the qualities to be successful with PrideStaff Financial. Additionally: Clients and candidates consistently rate PrideStaff Financial among the top recruiting firms within the staffing industry PrideStaff Financial provides comprehensive training to Staffing Consultants on our proven sales, recruiting and staffing processes We help our Staffing Consultants succeed with leading edge recruiting technology and performance improvement programs We offer one of the most unique and competitive compensation plans in the Staffing and Recruiting industry PrideStaff Financial is one of the fastest growing accounting and financial staffing firms in the U.S. Are you qualified? We want to hear from you! For immediate and confidential consideration, please reply to this ad or contact us directly! Job Requirements Professionals with varied backgrounds have built successful sales, recruiting and staffing careers within PrideStaff Financial. The following experiences, education and approach help create success: An aptitude for sales, recruiting and staffing Comfortable working with all levels of accounting and financial professionals Bachelor's/Associate's degree; Accounting, Finance, or Business Administration is preferred At least two years of proven success in sales, recruiting, staffing or transferable skills Strong/high proficiency in Microsoft Office suite and a high technical aptitude Excellent communication skills, a strong work ethic, self-confidence and a high sense of urgency Passion for helping others Company Description PrideStaff is a national staffing company that has been helping job seekers find meaningful and fulfilling work in their desired field since 1978. With branches across the U.S., our locally-owned and operated offices are plugged into the community. Our recruiters are dedicated to getting to know you and advocating on your behalf with leading employers. Company Description PrideStaff is a national staffing company that has been helping job seekers find meaningful and fulfilling work in their desired field since 1978. With branches across the U.S., our locally-owned and operated offices are plugged into the community. Our recruiters are dedicated to getting to know you and advocating on your behalf with leading employers.
Job Description Job Description PrideStaff Murrieta Territory is looking for a talented individual with a proven track record of consistent success in customer service, sales, recruiting and working one-on-one with individuals. We need a person who has consistently demonstrated the ability to: Deliver exceptional customer service Increase client base through inside sales activities Expand service lines with current clients Consistently exceed key performance goals Follow a proven recipe for success Effectively communicate with a wide range of people Work in a fast paced, goal oriented team environment This position will report directly into the Owner of PrideStaff Ontario Territory. Responsibilities : Work with local businesses and their executives to develop relationships and customized strategies Develop and grow client base through the sales of temporary, temporary to hire and or full time staffing solutions Proactively market top candidates to businesses within the market / territory Call prospects to set appointments for the outside sales team Work with current clients to promote additional services Consistently provide client experiences focused on what the client values most Recruit top level administrative and light industrial staffing candidates Interview to identify the best work opportunities for staffing candidates Provide consistent contact with candidates while offering professional and value-added career guidance Interview and administer evaluations to assess experience and skill level of candidates Select the right candidate to fulfill client job orders Maintain ongoing contact with clients and candidates to ensure both receive exceptional customer service Manage the complete recruiting, interviewing hiring, placement and administrative process Job Requirement: The ideal candidate For the Staffing Consultant Position has the following skills and characteristics: At least two years proven experience in a professional environment Ability to resolve customer service issues quickly and efficiently Maintain the highest level of customer satisfaction Excellent customer service and communication skills Comfortable with inside sales prospect cold calling Ability to influence and consult with others Ability to establish and maintain relationships Ability to handle multiple tasks effectively Advanced knowledge of Microsoft Word and Excel College degree preferred Bilingual preferred. (English/Spanish) Company Overview: Pride Staff offers a wide range of rewarding career opportunities. As a PrideStaff Staffing Consultant you will enjoy our generous pay and benefit package, and just as importantly, you will be treated fairly, with dignity, courtesy and respect. To learn more about PrideStaff visit . Company Description Benefits with PrideStaff: Competitive pay Comprehensive benefits package Health Benefits Paid Holidays after 1500 hours Company Description Benefits with PrideStaff: Competitive pay Comprehensive benefits package Health Benefits Paid Holidays after 1500 hours
07/24/2026
Full time
Job Description Job Description PrideStaff Murrieta Territory is looking for a talented individual with a proven track record of consistent success in customer service, sales, recruiting and working one-on-one with individuals. We need a person who has consistently demonstrated the ability to: Deliver exceptional customer service Increase client base through inside sales activities Expand service lines with current clients Consistently exceed key performance goals Follow a proven recipe for success Effectively communicate with a wide range of people Work in a fast paced, goal oriented team environment This position will report directly into the Owner of PrideStaff Ontario Territory. Responsibilities : Work with local businesses and their executives to develop relationships and customized strategies Develop and grow client base through the sales of temporary, temporary to hire and or full time staffing solutions Proactively market top candidates to businesses within the market / territory Call prospects to set appointments for the outside sales team Work with current clients to promote additional services Consistently provide client experiences focused on what the client values most Recruit top level administrative and light industrial staffing candidates Interview to identify the best work opportunities for staffing candidates Provide consistent contact with candidates while offering professional and value-added career guidance Interview and administer evaluations to assess experience and skill level of candidates Select the right candidate to fulfill client job orders Maintain ongoing contact with clients and candidates to ensure both receive exceptional customer service Manage the complete recruiting, interviewing hiring, placement and administrative process Job Requirement: The ideal candidate For the Staffing Consultant Position has the following skills and characteristics: At least two years proven experience in a professional environment Ability to resolve customer service issues quickly and efficiently Maintain the highest level of customer satisfaction Excellent customer service and communication skills Comfortable with inside sales prospect cold calling Ability to influence and consult with others Ability to establish and maintain relationships Ability to handle multiple tasks effectively Advanced knowledge of Microsoft Word and Excel College degree preferred Bilingual preferred. (English/Spanish) Company Overview: Pride Staff offers a wide range of rewarding career opportunities. As a PrideStaff Staffing Consultant you will enjoy our generous pay and benefit package, and just as importantly, you will be treated fairly, with dignity, courtesy and respect. To learn more about PrideStaff visit . Company Description Benefits with PrideStaff: Competitive pay Comprehensive benefits package Health Benefits Paid Holidays after 1500 hours Company Description Benefits with PrideStaff: Competitive pay Comprehensive benefits package Health Benefits Paid Holidays after 1500 hours
Customer Service Representative -Healthcare General information Job Posting Title: Customer Service Representative -Healthcare Date: Wednesday, July 22, 2026 City: Chester State: VA Country: United States Working time: Full-time Description & Requirements Customer Service Representative - Healthcare Location: On-site in Chester, VA Hourly Base Pay: $15.82/hr. plus potential bonus opportunities Schedule: Flexible Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 8 a.m. - 10 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 10 p.m. Helping America's Most Vulnerable Communities - Through Customer Care and Scheduling That Works For You! Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits We provide a competitive package designed to support your success both inside and outside work: Work/Life Balance Support: Flexible schedules that meet your lifestyle! Competitive Compensation: $15.82/hr. + 10% shift differential for evening shifts Potential bonus opportunities may be available, subject to eligibility requirements Great Location & Workplace Perks: Enjoy various on-site food vendors, monthly employee engagement activities, and a short commute to multiple fast-food chains for added convenience Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays Future Planning: 401k with company match Career Growth: A supportive environment with career development and promotional opportunities Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs Meaningful Work with Impact: No cold calling, sales, or collection calls required! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be able to speak and read English clearly, professionally and fluently. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Regular and predictable attendance is required Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $15.82 Maximum Salary: $15.82
07/24/2026
Full time
Customer Service Representative -Healthcare General information Job Posting Title: Customer Service Representative -Healthcare Date: Wednesday, July 22, 2026 City: Chester State: VA Country: United States Working time: Full-time Description & Requirements Customer Service Representative - Healthcare Location: On-site in Chester, VA Hourly Base Pay: $15.82/hr. plus potential bonus opportunities Schedule: Flexible Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 8 a.m. - 10 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 10 p.m. Helping America's Most Vulnerable Communities - Through Customer Care and Scheduling That Works For You! Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits We provide a competitive package designed to support your success both inside and outside work: Work/Life Balance Support: Flexible schedules that meet your lifestyle! Competitive Compensation: $15.82/hr. + 10% shift differential for evening shifts Potential bonus opportunities may be available, subject to eligibility requirements Great Location & Workplace Perks: Enjoy various on-site food vendors, monthly employee engagement activities, and a short commute to multiple fast-food chains for added convenience Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays Future Planning: 401k with company match Career Growth: A supportive environment with career development and promotional opportunities Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs Meaningful Work with Impact: No cold calling, sales, or collection calls required! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be able to speak and read English clearly, professionally and fluently. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Regular and predictable attendance is required Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $15.82 Maximum Salary: $15.82
Customer Service Representative -Healthcare General information Job Posting Title: Customer Service Representative -Healthcare Date: Wednesday, July 22, 2026 City: Chester State: VA Country: United States Working time: Full-time Description & Requirements Customer Service Representative - Healthcare Location: On-site in Chester, VA Hourly Base Pay: $15.82/hr. plus potential bonus opportunities Schedule: Flexible Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 8 a.m. - 10 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 10 p.m. Helping America's Most Vulnerable Communities - Through Customer Care and Scheduling That Works For You! Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits We provide a competitive package designed to support your success both inside and outside work: Work/Life Balance Support: Flexible schedules that meet your lifestyle! Competitive Compensation: $15.82/hr. + 10% shift differential for evening shifts Potential bonus opportunities may be available, subject to eligibility requirements Great Location & Workplace Perks: Enjoy various on-site food vendors, monthly employee engagement activities, and a short commute to multiple fast-food chains for added convenience Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays Future Planning: 401k with company match Career Growth: A supportive environment with career development and promotional opportunities Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs Meaningful Work with Impact: No cold calling, sales, or collection calls required! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be able to speak and read English clearly, professionally and fluently. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Regular and predictable attendance is required Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $15.82 Maximum Salary: $15.82
07/24/2026
Full time
Customer Service Representative -Healthcare General information Job Posting Title: Customer Service Representative -Healthcare Date: Wednesday, July 22, 2026 City: Chester State: VA Country: United States Working time: Full-time Description & Requirements Customer Service Representative - Healthcare Location: On-site in Chester, VA Hourly Base Pay: $15.82/hr. plus potential bonus opportunities Schedule: Flexible Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 8 a.m. - 10 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 10 p.m. Helping America's Most Vulnerable Communities - Through Customer Care and Scheduling That Works For You! Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits We provide a competitive package designed to support your success both inside and outside work: Work/Life Balance Support: Flexible schedules that meet your lifestyle! Competitive Compensation: $15.82/hr. + 10% shift differential for evening shifts Potential bonus opportunities may be available, subject to eligibility requirements Great Location & Workplace Perks: Enjoy various on-site food vendors, monthly employee engagement activities, and a short commute to multiple fast-food chains for added convenience Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays Future Planning: 401k with company match Career Growth: A supportive environment with career development and promotional opportunities Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs Meaningful Work with Impact: No cold calling, sales, or collection calls required! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be able to speak and read English clearly, professionally and fluently. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Regular and predictable attendance is required Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $15.82 Maximum Salary: $15.82
Customer Service Representative -Healthcare General information Job Posting Title: Customer Service Representative -Healthcare Date: Wednesday, July 22, 2026 City: Chester State: VA Country: United States Working time: Full-time Description & Requirements Customer Service Representative - Healthcare Location: On-site in Chester, VA Hourly Base Pay: $15.82/hr. plus potential bonus opportunities Schedule: Flexible Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 8 a.m. - 10 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 10 p.m. Helping America's Most Vulnerable Communities - Through Customer Care and Scheduling That Works For You! Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits We provide a competitive package designed to support your success both inside and outside work: Work/Life Balance Support: Flexible schedules that meet your lifestyle! Competitive Compensation: $15.82/hr. + 10% shift differential for evening shifts Potential bonus opportunities may be available, subject to eligibility requirements Great Location & Workplace Perks: Enjoy various on-site food vendors, monthly employee engagement activities, and a short commute to multiple fast-food chains for added convenience Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays Future Planning: 401k with company match Career Growth: A supportive environment with career development and promotional opportunities Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs Meaningful Work with Impact: No cold calling, sales, or collection calls required! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be able to speak and read English clearly, professionally and fluently. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Regular and predictable attendance is required Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $15.82 Maximum Salary: $15.82
07/24/2026
Full time
Customer Service Representative -Healthcare General information Job Posting Title: Customer Service Representative -Healthcare Date: Wednesday, July 22, 2026 City: Chester State: VA Country: United States Working time: Full-time Description & Requirements Customer Service Representative - Healthcare Location: On-site in Chester, VA Hourly Base Pay: $15.82/hr. plus potential bonus opportunities Schedule: Flexible Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 8 a.m. - 10 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 10 p.m. Helping America's Most Vulnerable Communities - Through Customer Care and Scheduling That Works For You! Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits We provide a competitive package designed to support your success both inside and outside work: Work/Life Balance Support: Flexible schedules that meet your lifestyle! Competitive Compensation: $15.82/hr. + 10% shift differential for evening shifts Potential bonus opportunities may be available, subject to eligibility requirements Great Location & Workplace Perks: Enjoy various on-site food vendors, monthly employee engagement activities, and a short commute to multiple fast-food chains for added convenience Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays Future Planning: 401k with company match Career Growth: A supportive environment with career development and promotional opportunities Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs Meaningful Work with Impact: No cold calling, sales, or collection calls required! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be able to speak and read English clearly, professionally and fluently. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Regular and predictable attendance is required Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $15.82 Maximum Salary: $15.82
Customer Service Representative - Healthcare General information Job Posting Title: Customer Service Representative - Healthcare Date: Tuesday, July 14, 2026 City: Lawrence State: KS Country: United States Working time: Full-time Description & Requirements Location: On-site in Lawrence, KS Starting Pay: $15.00/hr. plus potential bonus opportunities Schedule: Limited-Service Full-Time positions available Site Hours: 24/7 center; targeted start date, hours, and schedule will be discussed with recruiter Evening and night shifts are highly preferred, with a 10% shift differential for hours worked between 7 p.m. and 5 a.m. Make a Difference by Helping People Navigate Healthcare with Confidence Are you passionate about helping others? Maximus is hiring Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $15.00/hr. base pay + 10% shift differential Potential bonus opportunities may be available, subject to eligibility requirements Comprehensive Insurance Coverage: Company-paid medical coverage Work/Life Balance Support: Flexible schedules that meet your lifestyle Tuition Reimbursement: Support for ongoing education and development Future Planning: 401(k) with company match Paid Time Off Package: Paid time off, sick leave, and 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs Career Growth: A supportive environment with development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be able to speak and read English clearly, professionally and fluently. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $15.00 Maximum Salary: $15.00
07/24/2026
Full time
Customer Service Representative - Healthcare General information Job Posting Title: Customer Service Representative - Healthcare Date: Tuesday, July 14, 2026 City: Lawrence State: KS Country: United States Working time: Full-time Description & Requirements Location: On-site in Lawrence, KS Starting Pay: $15.00/hr. plus potential bonus opportunities Schedule: Limited-Service Full-Time positions available Site Hours: 24/7 center; targeted start date, hours, and schedule will be discussed with recruiter Evening and night shifts are highly preferred, with a 10% shift differential for hours worked between 7 p.m. and 5 a.m. Make a Difference by Helping People Navigate Healthcare with Confidence Are you passionate about helping others? Maximus is hiring Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $15.00/hr. base pay + 10% shift differential Potential bonus opportunities may be available, subject to eligibility requirements Comprehensive Insurance Coverage: Company-paid medical coverage Work/Life Balance Support: Flexible schedules that meet your lifestyle Tuition Reimbursement: Support for ongoing education and development Future Planning: 401(k) with company match Paid Time Off Package: Paid time off, sick leave, and 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs Career Growth: A supportive environment with development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be able to speak and read English clearly, professionally and fluently. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $15.00 Maximum Salary: $15.00
Customer Service Representative - Healthcare General information Job Posting Title: Customer Service Representative - Healthcare Date: Wednesday, July 22, 2026 City: El Paso State: TX Country: United States Working time: Full-time Description & Requirements Customer Service Representative - Healthcare Location: On-site in El Paso, TX Hourly Base Pay: $15.37 plus potential bonus opportunities Schedule: Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 8 a.m. - 8 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Evening shifts are in high demand! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m. Make a Real Difference Every Day by Delivering Customer Care to America's Most Vulnerable. Maximus is hiring Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're dependable, compassionate, and looking to grow your career, we want to hear from you. In this role, you'll be part of a team that supports people across the country as they access and understand healthcare programs. You'll receive paid, in-depth training to give you the tools and confidence to succeed from day one. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $15.37/hr. base pay + 10% shift differential for evening shifts Potential to earn additional bonus incentives for eligible employees increasing overall compensation Comprehensive Insurance Coverage: Company-paid medical coverage Tuition Reimbursement: Invest in your ongoing education and development Future Planning: 401(k) with company match Paid Time Off Package: Paid time off, sick leave & 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs. Work/Life Balance Support: Flexible schedules that meet your lifestyle Career Growth: A supportive environment with career development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be able to speak and read English clearly, professionally and fluently. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $15.37 Maximum Salary: $15.37
07/24/2026
Full time
Customer Service Representative - Healthcare General information Job Posting Title: Customer Service Representative - Healthcare Date: Wednesday, July 22, 2026 City: El Paso State: TX Country: United States Working time: Full-time Description & Requirements Customer Service Representative - Healthcare Location: On-site in El Paso, TX Hourly Base Pay: $15.37 plus potential bonus opportunities Schedule: Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 8 a.m. - 8 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Evening shifts are in high demand! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m. Make a Real Difference Every Day by Delivering Customer Care to America's Most Vulnerable. Maximus is hiring Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're dependable, compassionate, and looking to grow your career, we want to hear from you. In this role, you'll be part of a team that supports people across the country as they access and understand healthcare programs. You'll receive paid, in-depth training to give you the tools and confidence to succeed from day one. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $15.37/hr. base pay + 10% shift differential for evening shifts Potential to earn additional bonus incentives for eligible employees increasing overall compensation Comprehensive Insurance Coverage: Company-paid medical coverage Tuition Reimbursement: Invest in your ongoing education and development Future Planning: 401(k) with company match Paid Time Off Package: Paid time off, sick leave & 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs. Work/Life Balance Support: Flexible schedules that meet your lifestyle Career Growth: A supportive environment with career development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be able to speak and read English clearly, professionally and fluently. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $15.37 Maximum Salary: $15.37
Customer Service Representative - Healthcare General information Job Posting Title: Customer Service Representative - Healthcare Date: Wednesday, July 22, 2026 City: El Paso State: TX Country: United States Working time: Full-time Description & Requirements Customer Service Representative - Healthcare Location: On-site in El Paso, TX Hourly Base Pay: $15.37 plus potential bonus opportunities Schedule: Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 8 a.m. - 8 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Evening shifts are in high demand! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m. Make a Real Difference Every Day by Delivering Customer Care to America's Most Vulnerable. Maximus is hiring Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're dependable, compassionate, and looking to grow your career, we want to hear from you. In this role, you'll be part of a team that supports people across the country as they access and understand healthcare programs. You'll receive paid, in-depth training to give you the tools and confidence to succeed from day one. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $15.37/hr. base pay + 10% shift differential for evening shifts Potential to earn additional bonus incentives for eligible employees increasing overall compensation Comprehensive Insurance Coverage: Company-paid medical coverage Tuition Reimbursement: Invest in your ongoing education and development Future Planning: 401(k) with company match Paid Time Off Package: Paid time off, sick leave & 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs. Work/Life Balance Support: Flexible schedules that meet your lifestyle Career Growth: A supportive environment with career development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be able to speak and read English clearly, professionally and fluently. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $15.37 Maximum Salary: $15.37
07/24/2026
Full time
Customer Service Representative - Healthcare General information Job Posting Title: Customer Service Representative - Healthcare Date: Wednesday, July 22, 2026 City: El Paso State: TX Country: United States Working time: Full-time Description & Requirements Customer Service Representative - Healthcare Location: On-site in El Paso, TX Hourly Base Pay: $15.37 plus potential bonus opportunities Schedule: Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 8 a.m. - 8 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Evening shifts are in high demand! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m. Make a Real Difference Every Day by Delivering Customer Care to America's Most Vulnerable. Maximus is hiring Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're dependable, compassionate, and looking to grow your career, we want to hear from you. In this role, you'll be part of a team that supports people across the country as they access and understand healthcare programs. You'll receive paid, in-depth training to give you the tools and confidence to succeed from day one. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $15.37/hr. base pay + 10% shift differential for evening shifts Potential to earn additional bonus incentives for eligible employees increasing overall compensation Comprehensive Insurance Coverage: Company-paid medical coverage Tuition Reimbursement: Invest in your ongoing education and development Future Planning: 401(k) with company match Paid Time Off Package: Paid time off, sick leave & 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs. Work/Life Balance Support: Flexible schedules that meet your lifestyle Career Growth: A supportive environment with career development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be able to speak and read English clearly, professionally and fluently. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $15.37 Maximum Salary: $15.37
Customer Service Representative - Healthcare General information Job Posting Title: Customer Service Representative - Healthcare Date: Wednesday, June 17, 2026 City: Phoenix State: AZ Country: United States Working time: Full-time Description & Requirements Location: On-site in Phoenix, AZ Starting Pay: $17.42/hr. plus potential bonus opportunities Schedule: Limited-Service Full-Time positions available Site Hours: 24/7 center; the targeted start date, hours, and schedule are discussed with recruiter Evening and night shifts are highly desirable with a 10% shift differential for hours worked between 7 p.m. and 5 a.m. Make a Difference by Helping People Navigate Healthcare with Confidence Are you passionate about helping others? Maximus is hiring Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $17.42/hr base pay + 10% shift differential Potential to earn additional bonus incentives for eligible employees increasing overall compensation Comprehensive Insurance Coverage: Company-paid medical coverage Tuition Reimbursement: Support for ongoing education and development Future Planning: 401(k) with company match Paid Time Off Package: Paid time off, sick leave & 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs Work/Life Balance Support: Flexible schedules that meet your lifestyle Career Growth: A supportive environment with development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be able to speak and read English clearly, professionally and fluently. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $17.42 Maximum Salary: $17.42
07/24/2026
Full time
Customer Service Representative - Healthcare General information Job Posting Title: Customer Service Representative - Healthcare Date: Wednesday, June 17, 2026 City: Phoenix State: AZ Country: United States Working time: Full-time Description & Requirements Location: On-site in Phoenix, AZ Starting Pay: $17.42/hr. plus potential bonus opportunities Schedule: Limited-Service Full-Time positions available Site Hours: 24/7 center; the targeted start date, hours, and schedule are discussed with recruiter Evening and night shifts are highly desirable with a 10% shift differential for hours worked between 7 p.m. and 5 a.m. Make a Difference by Helping People Navigate Healthcare with Confidence Are you passionate about helping others? Maximus is hiring Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $17.42/hr base pay + 10% shift differential Potential to earn additional bonus incentives for eligible employees increasing overall compensation Comprehensive Insurance Coverage: Company-paid medical coverage Tuition Reimbursement: Support for ongoing education and development Future Planning: 401(k) with company match Paid Time Off Package: Paid time off, sick leave & 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs Work/Life Balance Support: Flexible schedules that meet your lifestyle Career Growth: A supportive environment with development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be able to speak and read English clearly, professionally and fluently. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $17.42 Maximum Salary: $17.42
Customer Service Representative - Bilingual Spanish, Healthcare General information Job Posting Title: Customer Service Representative - Bilingual Spanish, Healthcare Date: Wednesday, June 17, 2026 City: Phoenix State: AZ Country: United States Working time: Full-time Description & Requirements Location: On-site in Phoenix, AZ Starting Pay: $19.16/hr. plus potential bonus opportunities Schedule: Limited-Service Full-Time positions available Site Hours: 24/7 center; the targeted start date, hours, and schedule are discussed with recruiter Evening and night shifts are highly preferred, with a 10% shift differential for hours worked between 7 p.m. and 5 a.m. Make a Difference and Empower People to Navigate Healthcare with Confidence Are you bilingual and passionate about helping others? Maximus is hiring Bilingual (English/Spanish) Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $19.16/hr. base pay + 10% shift differential Potential to earn additional bonus incentives for eligible employees increasing overall compensation Comprehensive Insurance Coverage: Company-paid medical coverage Tuition Reimbursement: Support for ongoing education and development Future Planning: 401(k) with company match Paid Time Off Package: Paid time off, sick leave & 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs Work/Life Balance Support: Flexible schedules that meet your lifestyle Career Growth: A supportive environment with development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be fluent in English and specified secondary language. Must be able to speak and read Spanish fluently Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Regular and predictable attendance is required Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $19.16 Maximum Salary: $19.16
07/24/2026
Full time
Customer Service Representative - Bilingual Spanish, Healthcare General information Job Posting Title: Customer Service Representative - Bilingual Spanish, Healthcare Date: Wednesday, June 17, 2026 City: Phoenix State: AZ Country: United States Working time: Full-time Description & Requirements Location: On-site in Phoenix, AZ Starting Pay: $19.16/hr. plus potential bonus opportunities Schedule: Limited-Service Full-Time positions available Site Hours: 24/7 center; the targeted start date, hours, and schedule are discussed with recruiter Evening and night shifts are highly preferred, with a 10% shift differential for hours worked between 7 p.m. and 5 a.m. Make a Difference and Empower People to Navigate Healthcare with Confidence Are you bilingual and passionate about helping others? Maximus is hiring Bilingual (English/Spanish) Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $19.16/hr. base pay + 10% shift differential Potential to earn additional bonus incentives for eligible employees increasing overall compensation Comprehensive Insurance Coverage: Company-paid medical coverage Tuition Reimbursement: Support for ongoing education and development Future Planning: 401(k) with company match Paid Time Off Package: Paid time off, sick leave & 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs Work/Life Balance Support: Flexible schedules that meet your lifestyle Career Growth: A supportive environment with development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be fluent in English and specified secondary language. Must be able to speak and read Spanish fluently Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Regular and predictable attendance is required Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $19.16 Maximum Salary: $19.16
Customer Service Representative - Bilingual Spanish, Healthcare General information Job Posting Title: Customer Service Representative - Bilingual Spanish, Healthcare Date: Wednesday, July 22, 2026 City: El Paso State: TX Country: United States Working time: Full-time Description & Requirements Customer Service Representative - Bilingual Spanish, Healthcare Location: On-site in El Paso, TX Hourly Base Pay: $16.91 plus potential bonus opportunities Schedule: Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 8 a.m. - 8 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Evening shifts are in high demand! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m. Make a Real Difference Every Day and Empower Communities Through Bilingual Customer Care. Maximus is hiring Bilingual (English/ Spanish) Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're ready to turn care into action, this is your chance to shine. In this role, you'll be part of a team that supports some of the most vulnerable communities in America as they access and understand healthcare programs. To prepare for this role, Maximus provides paid, comprehensive training to give you the tools and confidence to succeed from day one. Pay and Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $16.91/hr. base pay + 10% shift differential for evening shifts Potential to earn additional bonus incentives for eligible employees increasing overall compensation Comprehensive Insurance Coverage: Company-paid medical coverage Tuition Reimbursement: Invest in your ongoing education and development Future Planning: 401(k) with company match Paid Time Off Package: Paid time off, sick leave & 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs Work/Life Balance Support: Flexible schedules that meet your lifestyle Career Growth: A supportive environment with career development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be fluent in English and specified secondary language. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Regular and predictable attendance is required Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $16.91 Maximum Salary: $16.91
07/24/2026
Full time
Customer Service Representative - Bilingual Spanish, Healthcare General information Job Posting Title: Customer Service Representative - Bilingual Spanish, Healthcare Date: Wednesday, July 22, 2026 City: El Paso State: TX Country: United States Working time: Full-time Description & Requirements Customer Service Representative - Bilingual Spanish, Healthcare Location: On-site in El Paso, TX Hourly Base Pay: $16.91 plus potential bonus opportunities Schedule: Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 8 a.m. - 8 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Evening shifts are in high demand! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m. Make a Real Difference Every Day and Empower Communities Through Bilingual Customer Care. Maximus is hiring Bilingual (English/ Spanish) Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're ready to turn care into action, this is your chance to shine. In this role, you'll be part of a team that supports some of the most vulnerable communities in America as they access and understand healthcare programs. To prepare for this role, Maximus provides paid, comprehensive training to give you the tools and confidence to succeed from day one. Pay and Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $16.91/hr. base pay + 10% shift differential for evening shifts Potential to earn additional bonus incentives for eligible employees increasing overall compensation Comprehensive Insurance Coverage: Company-paid medical coverage Tuition Reimbursement: Invest in your ongoing education and development Future Planning: 401(k) with company match Paid Time Off Package: Paid time off, sick leave & 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs Work/Life Balance Support: Flexible schedules that meet your lifestyle Career Growth: A supportive environment with career development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be fluent in English and specified secondary language. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Regular and predictable attendance is required Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $16.91 Maximum Salary: $16.91
Customer Service Representative - Bilingual Spanish, Healthcare General information Job Posting Title: Customer Service Representative - Bilingual Spanish, Healthcare Date: Wednesday, July 22, 2026 City: El Paso State: TX Country: United States Working time: Full-time Description & Requirements Customer Service Representative - Bilingual Spanish, Healthcare Location: On-site in El Paso, TX Hourly Base Pay: $16.91 plus potential bonus opportunities Schedule: Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 8 a.m. - 8 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Evening shifts are in high demand! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m. Make a Real Difference Every Day and Empower Communities Through Bilingual Customer Care. Maximus is hiring Bilingual (English/ Spanish) Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're ready to turn care into action, this is your chance to shine. In this role, you'll be part of a team that supports some of the most vulnerable communities in America as they access and understand healthcare programs. To prepare for this role, Maximus provides paid, comprehensive training to give you the tools and confidence to succeed from day one. Pay and Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $16.91/hr. base pay + 10% shift differential for evening shifts Potential to earn additional bonus incentives for eligible employees increasing overall compensation Comprehensive Insurance Coverage: Company-paid medical coverage Tuition Reimbursement: Invest in your ongoing education and development Future Planning: 401(k) with company match Paid Time Off Package: Paid time off, sick leave & 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs Work/Life Balance Support: Flexible schedules that meet your lifestyle Career Growth: A supportive environment with career development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be fluent in English and specified secondary language. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Regular and predictable attendance is required Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $16.91 Maximum Salary: $16.91
07/24/2026
Full time
Customer Service Representative - Bilingual Spanish, Healthcare General information Job Posting Title: Customer Service Representative - Bilingual Spanish, Healthcare Date: Wednesday, July 22, 2026 City: El Paso State: TX Country: United States Working time: Full-time Description & Requirements Customer Service Representative - Bilingual Spanish, Healthcare Location: On-site in El Paso, TX Hourly Base Pay: $16.91 plus potential bonus opportunities Schedule: Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 8 a.m. - 8 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Evening shifts are in high demand! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m. Make a Real Difference Every Day and Empower Communities Through Bilingual Customer Care. Maximus is hiring Bilingual (English/ Spanish) Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're ready to turn care into action, this is your chance to shine. In this role, you'll be part of a team that supports some of the most vulnerable communities in America as they access and understand healthcare programs. To prepare for this role, Maximus provides paid, comprehensive training to give you the tools and confidence to succeed from day one. Pay and Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $16.91/hr. base pay + 10% shift differential for evening shifts Potential to earn additional bonus incentives for eligible employees increasing overall compensation Comprehensive Insurance Coverage: Company-paid medical coverage Tuition Reimbursement: Invest in your ongoing education and development Future Planning: 401(k) with company match Paid Time Off Package: Paid time off, sick leave & 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs Work/Life Balance Support: Flexible schedules that meet your lifestyle Career Growth: A supportive environment with career development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be fluent in English and specified secondary language. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Regular and predictable attendance is required Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $16.91 Maximum Salary: $16.91
