Ashley Furniture Industries, LLC.
La Crescent, Minnesota
Job Description Build Your Career with Ashley Furniture- Where Innovation Meets Comfort Who We Are: At Ashley, inspiring the love of home is at the heart of everything we do. As the world's largest manufacturer of home furnishings, we're more than a business - we're a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why Ashley remains in our industry. If you're ready to grow, you've come to the right place. With a true "Growth Mindset," Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business. If you are a current Ashley employee : Please login to your UKG account and apply using the internal job board. Position Overview The Assistant Credit Manager supports the Corporate Credit Manager in overseeing credit, collections, and deductions activities across all Ashley locations. This role focuses on maintaining a clean accounts receivable balance, reducing deductions and open issues, ensuring timely collections, and enforcing company credit policies. This position operates as a senior individual contributor and escalation point, working cross-functionally to resolve issues and improve overall AR performance. Key Responsibilities Credit, Collections & Deductions Monitor and manage credit, collections, and deductions activity across assigned territories Work to reduce deductions, returns, and allowance issues to maintain a clean AR balance Review customer accounts, past due balances, and credit exposure Perform collections activities and assist in resolving complex account issues Ensure credit policies and procedures are consistently followed Assist in managing bad debt exposure and recommend write-offs as needed Account & Issue Resolution Serve as a point of escalation for Credit Specialists, customers, sales, and operations teams Respond to inquiries related to accounts, deductions, and payment issues Partner cross-functionally to resolve disputes and remove barriers to payment Performance & Process Improvement Monitor key AR metrics, including aging, past due balances, deductions, and write-offs Identify trends and recommend solutions to improve collections and reduce deductions Conduct audits to ensure adherence to standard operating procedures Support continuous improvement initiatives to enhance efficiency and accuracy Operational Support Maintain an assigned account portfolio/territory Report past due accounts and high-risk issues to leadership Provide insights and updates to the Corporate Credit Manager on performance and risks Required Qualifications: Education: Bachelor's degree in Finance, Accounting, Business, or a related field preferred (or equivalent work experience) Experience: 3-5+ years of experience in credit, collections, accounts receivable, or deductions management Experience working with high-volume AR portfolios and resolving complex customer account issues Strong understanding of credit policies, risk assessment, and collections processes Experience managing deductions, returns, and chargebacks preferred Proficiency with ERP systems and Microsoft Office (Excel, Outlook) Proven ability to analyze data, identify trends, and drive resolution of account issues Experience working cross-functionally with sales, customer service, and operations teams Work Environment: This position is located in a climate-controlled office environment with standard lighting and moderate noise levels typical of professional workspace settings. The role primarily involves sitting at a desk for extended periods while working with computers, phones, and other office equipment. The collaborative environment includes interaction with team members and may require attendance at meetings, conference calls, and cross-departmental communications during regular business hours. Benefits We Offer: Health, Dental, Vision, Employee Assistance Program Paid Time Off; increases with years of service Generous Employee Discount on home furnishings Professional Development Opportunities Tuition Assistance Ashley Wellness Centers (location specific) 401(k) and Profit Sharing Life Insurance Our Core Values: Honesty & Integrity: Acts with transparency, discretion, and ethical judgment. Trusted to handle sensitive information and provide accurate, unbiased insights. (Dirty Fingernail: Takes full accountability for outcomes, not just tasks. Inspects details, ensures data accuracy, and follows through to completion. Continuous Improvement: Actively seeks better ways to improve templates, tools, and processes. Learns from prior initiatives and embeds lessons into standard work. Growth & Results Focus: Understands how transformation initiatives drive growth, cost reduction, and profitability. Keeps work aligned to enterprise priorities. Culture of Leadership : Leads through influence, reliability, and example. Builds trust across functions and supports leaders at every level. Customer-Centric & Boundaryless: Works across silos for the greater good of the organization. Ensures outputs meet the needs of executives, initiative owners, and teams. Operational Excellence: Demonstrates strong organizational discipline, attention to detail, and the ability to translate ambiguity into clear, executable tools. Interested in learning more about Ashley Furniture's Community Engagement programs, Environmental Stewardship, or our Core Values, click the links below: Corporate Social Responsibility View Our Corporate Brochure We are an Equal Opportunity Employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. This job description does not constitute a written or implied contract of employment. The company reserves the right to revise or change job duties and responsibilities as the need arises. Notice to Search Firms: We are not seeking assistance or accepting unsolicited resumes from search firms. We will not pay any placement, referral or other fees to any search firms unless we have agreed otherwise in a valid, written agreement for the specific position posted and signed by an authorized representative of Ashley Furniture Industries. Please note this position is not eligible for current or future employment sponsorship. Candidates must be legally authorized to work in the United States without the need for visa sponsorship now or at any time in the future.
07/27/2026
Full time
Job Description Build Your Career with Ashley Furniture- Where Innovation Meets Comfort Who We Are: At Ashley, inspiring the love of home is at the heart of everything we do. As the world's largest manufacturer of home furnishings, we're more than a business - we're a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why Ashley remains in our industry. If you're ready to grow, you've come to the right place. With a true "Growth Mindset," Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business. If you are a current Ashley employee : Please login to your UKG account and apply using the internal job board. Position Overview The Assistant Credit Manager supports the Corporate Credit Manager in overseeing credit, collections, and deductions activities across all Ashley locations. This role focuses on maintaining a clean accounts receivable balance, reducing deductions and open issues, ensuring timely collections, and enforcing company credit policies. This position operates as a senior individual contributor and escalation point, working cross-functionally to resolve issues and improve overall AR performance. Key Responsibilities Credit, Collections & Deductions Monitor and manage credit, collections, and deductions activity across assigned territories Work to reduce deductions, returns, and allowance issues to maintain a clean AR balance Review customer accounts, past due balances, and credit exposure Perform collections activities and assist in resolving complex account issues Ensure credit policies and procedures are consistently followed Assist in managing bad debt exposure and recommend write-offs as needed Account & Issue Resolution Serve as a point of escalation for Credit Specialists, customers, sales, and operations teams Respond to inquiries related to accounts, deductions, and payment issues Partner cross-functionally to resolve disputes and remove barriers to payment Performance & Process Improvement Monitor key AR metrics, including aging, past due balances, deductions, and write-offs Identify trends and recommend solutions to improve collections and reduce deductions Conduct audits to ensure adherence to standard operating procedures Support continuous improvement initiatives to enhance efficiency and accuracy Operational Support Maintain an assigned account portfolio/territory Report past due accounts and high-risk issues to leadership Provide insights and updates to the Corporate Credit Manager on performance and risks Required Qualifications: Education: Bachelor's degree in Finance, Accounting, Business, or a related field preferred (or equivalent work experience) Experience: 3-5+ years of experience in credit, collections, accounts receivable, or deductions management Experience working with high-volume AR portfolios and resolving complex customer account issues Strong understanding of credit policies, risk assessment, and collections processes Experience managing deductions, returns, and chargebacks preferred Proficiency with ERP systems and Microsoft Office (Excel, Outlook) Proven ability to analyze data, identify trends, and drive resolution of account issues Experience working cross-functionally with sales, customer service, and operations teams Work Environment: This position is located in a climate-controlled office environment with standard lighting and moderate noise levels typical of professional workspace settings. The role primarily involves sitting at a desk for extended periods while working with computers, phones, and other office equipment. The collaborative environment includes interaction with team members and may require attendance at meetings, conference calls, and cross-departmental communications during regular business hours. Benefits We Offer: Health, Dental, Vision, Employee Assistance Program Paid Time Off; increases with years of service Generous Employee Discount on home furnishings Professional Development Opportunities Tuition Assistance Ashley Wellness Centers (location specific) 401(k) and Profit Sharing Life Insurance Our Core Values: Honesty & Integrity: Acts with transparency, discretion, and ethical judgment. Trusted to handle sensitive information and provide accurate, unbiased insights. (Dirty Fingernail: Takes full accountability for outcomes, not just tasks. Inspects details, ensures data accuracy, and follows through to completion. Continuous Improvement: Actively seeks better ways to improve templates, tools, and processes. Learns from prior initiatives and embeds lessons into standard work. Growth & Results Focus: Understands how transformation initiatives drive growth, cost reduction, and profitability. Keeps work aligned to enterprise priorities. Culture of Leadership : Leads through influence, reliability, and example. Builds trust across functions and supports leaders at every level. Customer-Centric & Boundaryless: Works across silos for the greater good of the organization. Ensures outputs meet the needs of executives, initiative owners, and teams. Operational Excellence: Demonstrates strong organizational discipline, attention to detail, and the ability to translate ambiguity into clear, executable tools. Interested in learning more about Ashley Furniture's Community Engagement programs, Environmental Stewardship, or our Core Values, click the links below: Corporate Social Responsibility View Our Corporate Brochure We are an Equal Opportunity Employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. This job description does not constitute a written or implied contract of employment. The company reserves the right to revise or change job duties and responsibilities as the need arises. Notice to Search Firms: We are not seeking assistance or accepting unsolicited resumes from search firms. We will not pay any placement, referral or other fees to any search firms unless we have agreed otherwise in a valid, written agreement for the specific position posted and signed by an authorized representative of Ashley Furniture Industries. Please note this position is not eligible for current or future employment sponsorship. Candidates must be legally authorized to work in the United States without the need for visa sponsorship now or at any time in the future.
Job Description Build Your Career with Ashley Furniture- Where Innovation Meets Comfort Who We Are: At Ashley, inspiring the love of home is at the heart of everything we do. As the world's largest manufacturer of home furnishings, we're more than a business - we're a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why Ashley remains in our industry. If you're ready to grow, you've come to the right place. With a true "Growth Mindset," Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business. If you are a current Ashley employee : Please login to your UKG account and apply using the internal job board. Position Overview The Assistant Credit Manager supports the Corporate Credit Manager in overseeing credit, collections, and deductions activities across all Ashley locations. This role focuses on maintaining a clean accounts receivable balance, reducing deductions and open issues, ensuring timely collections, and enforcing company credit policies. This position operates as a senior individual contributor and escalation point, working cross-functionally to resolve issues and improve overall AR performance. Key Responsibilities Credit, Collections & Deductions Monitor and manage credit, collections, and deductions activity across assigned territories Work to reduce deductions, returns, and allowance issues to maintain a clean AR balance Review customer accounts, past due balances, and credit exposure Perform collections activities and assist in resolving complex account issues Ensure credit policies and procedures are consistently followed Assist in managing bad debt exposure and recommend write-offs as needed Account & Issue Resolution Serve as a point of escalation for Credit Specialists, customers, sales, and operations teams Respond to inquiries related to accounts, deductions, and payment issues Partner cross-functionally to resolve disputes and remove barriers to payment Performance & Process Improvement Monitor key AR metrics, including aging, past due balances, deductions, and write-offs Identify trends and recommend solutions to improve collections and reduce deductions Conduct audits to ensure adherence to standard operating procedures Support continuous improvement initiatives to enhance efficiency and accuracy Operational Support Maintain an assigned account portfolio/territory Report past due accounts and high-risk issues to leadership Provide insights and updates to the Corporate Credit Manager on performance and risks Required Qualifications: Education: Bachelor's degree in Finance, Accounting, Business, or a related field preferred (or equivalent work experience) Experience: 3-5+ years of experience in credit, collections, accounts receivable, or deductions management Experience working with high-volume AR portfolios and resolving complex customer account issues Strong understanding of credit policies, risk assessment, and collections processes Experience managing deductions, returns, and chargebacks preferred Proficiency with ERP systems and Microsoft Office (Excel, Outlook) Proven ability to analyze data, identify trends, and drive resolution of account issues Experience working cross-functionally with sales, customer service, and operations teams Work Environment: This position is located in a climate-controlled office environment with standard lighting and moderate noise levels typical of professional workspace settings. The role primarily involves sitting at a desk for extended periods while working with computers, phones, and other office equipment. The collaborative environment includes interaction with team members and may require attendance at meetings, conference calls, and cross-departmental communications during regular business hours. Benefits We Offer: Health, Dental, Vision, Employee Assistance Program Paid Time Off; increases with years of service Generous Employee Discount on home furnishings Professional Development Opportunities Tuition Assistance Ashley Wellness Centers (location specific) 401(k) and Profit Sharing Life Insurance Our Core Values: Honesty & Integrity: Acts with transparency, discretion, and ethical judgment. Trusted to handle sensitive information and provide accurate, unbiased insights. (Dirty Fingernail: Takes full accountability for outcomes, not just tasks. Inspects details, ensures data accuracy, and follows through to completion. Continuous Improvement: Actively seeks better ways to improve templates, tools, and processes. Learns from prior initiatives and embeds lessons into standard work. Growth & Results Focus: Understands how transformation initiatives drive growth, cost reduction, and profitability. Keeps work aligned to enterprise priorities. Culture of Leadership : Leads through influence, reliability, and example. Builds trust across functions and supports leaders at every level. Customer-Centric & Boundaryless: Works across silos for the greater good of the organization. Ensures outputs meet the needs of executives, initiative owners, and teams. Operational Excellence: Demonstrates strong organizational discipline, attention to detail, and the ability to translate ambiguity into clear, executable tools. Interested in learning more about Ashley Furniture's Community Engagement programs, Environmental Stewardship, or our Core Values, click the links below: Corporate Social Responsibility View Our Corporate Brochure We are an Equal Opportunity Employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. This job description does not constitute a written or implied contract of employment. The company reserves the right to revise or change job duties and responsibilities as the need arises. Notice to Search Firms: We are not seeking assistance or accepting unsolicited resumes from search firms. We will not pay any placement, referral or other fees to any search firms unless we have agreed otherwise in a valid, written agreement for the specific position posted and signed by an authorized representative of Ashley Furniture Industries. Please note this position is not eligible for current or future employment sponsorship. Candidates must be legally authorized to work in the United States without the need for visa sponsorship now or at any time in the future.
07/27/2026
Full time
Job Description Build Your Career with Ashley Furniture- Where Innovation Meets Comfort Who We Are: At Ashley, inspiring the love of home is at the heart of everything we do. As the world's largest manufacturer of home furnishings, we're more than a business - we're a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why Ashley remains in our industry. If you're ready to grow, you've come to the right place. With a true "Growth Mindset," Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business. If you are a current Ashley employee : Please login to your UKG account and apply using the internal job board. Position Overview The Assistant Credit Manager supports the Corporate Credit Manager in overseeing credit, collections, and deductions activities across all Ashley locations. This role focuses on maintaining a clean accounts receivable balance, reducing deductions and open issues, ensuring timely collections, and enforcing company credit policies. This position operates as a senior individual contributor and escalation point, working cross-functionally to resolve issues and improve overall AR performance. Key Responsibilities Credit, Collections & Deductions Monitor and manage credit, collections, and deductions activity across assigned territories Work to reduce deductions, returns, and allowance issues to maintain a clean AR balance Review customer accounts, past due balances, and credit exposure Perform collections activities and assist in resolving complex account issues Ensure credit policies and procedures are consistently followed Assist in managing bad debt exposure and recommend write-offs as needed Account & Issue Resolution Serve as a point of escalation for Credit Specialists, customers, sales, and operations teams Respond to inquiries related to accounts, deductions, and payment issues Partner cross-functionally to resolve disputes and remove barriers to payment Performance & Process Improvement Monitor key AR metrics, including aging, past due balances, deductions, and write-offs Identify trends and recommend solutions to improve collections and reduce deductions Conduct audits to ensure adherence to standard operating procedures Support continuous improvement initiatives to enhance efficiency and accuracy Operational Support Maintain an assigned account portfolio/territory Report past due accounts and high-risk issues to leadership Provide insights and updates to the Corporate Credit Manager on performance and risks Required Qualifications: Education: Bachelor's degree in Finance, Accounting, Business, or a related field preferred (or equivalent work experience) Experience: 3-5+ years of experience in credit, collections, accounts receivable, or deductions management Experience working with high-volume AR portfolios and resolving complex customer account issues Strong understanding of credit policies, risk assessment, and collections processes Experience managing deductions, returns, and chargebacks preferred Proficiency with ERP systems and Microsoft Office (Excel, Outlook) Proven ability to analyze data, identify trends, and drive resolution of account issues Experience working cross-functionally with sales, customer service, and operations teams Work Environment: This position is located in a climate-controlled office environment with standard lighting and moderate noise levels typical of professional workspace settings. The role primarily involves sitting at a desk for extended periods while working with computers, phones, and other office equipment. The collaborative environment includes interaction with team members and may require attendance at meetings, conference calls, and cross-departmental communications during regular business hours. Benefits We Offer: Health, Dental, Vision, Employee Assistance Program Paid Time Off; increases with years of service Generous Employee Discount on home furnishings Professional Development Opportunities Tuition Assistance Ashley Wellness Centers (location specific) 401(k) and Profit Sharing Life Insurance Our Core Values: Honesty & Integrity: Acts with transparency, discretion, and ethical judgment. Trusted to handle sensitive information and provide accurate, unbiased insights. (Dirty Fingernail: Takes full accountability for outcomes, not just tasks. Inspects details, ensures data accuracy, and follows through to completion. Continuous Improvement: Actively seeks better ways to improve templates, tools, and processes. Learns from prior initiatives and embeds lessons into standard work. Growth & Results Focus: Understands how transformation initiatives drive growth, cost reduction, and profitability. Keeps work aligned to enterprise priorities. Culture of Leadership : Leads through influence, reliability, and example. Builds trust across functions and supports leaders at every level. Customer-Centric & Boundaryless: Works across silos for the greater good of the organization. Ensures outputs meet the needs of executives, initiative owners, and teams. Operational Excellence: Demonstrates strong organizational discipline, attention to detail, and the ability to translate ambiguity into clear, executable tools. Interested in learning more about Ashley Furniture's Community Engagement programs, Environmental Stewardship, or our Core Values, click the links below: Corporate Social Responsibility View Our Corporate Brochure We are an Equal Opportunity Employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. This job description does not constitute a written or implied contract of employment. The company reserves the right to revise or change job duties and responsibilities as the need arises. Notice to Search Firms: We are not seeking assistance or accepting unsolicited resumes from search firms. We will not pay any placement, referral or other fees to any search firms unless we have agreed otherwise in a valid, written agreement for the specific position posted and signed by an authorized representative of Ashley Furniture Industries. Please note this position is not eligible for current or future employment sponsorship. Candidates must be legally authorized to work in the United States without the need for visa sponsorship now or at any time in the future.
Job Description Build Your Career with Ashley Join a team committed to keeping Ashley the world's largest manufacturer of furniture. Payroll Specialist What Will You Do? The Payroll Specialist will process weekly hourly payrolls for all Ashley Companies and prepare related reports. Process payrolls: process employee miscellaneous deductions, receive hours/wage data via AS400 and Excel, audit driver trip packets, import data into HRIS, make adjustments (data entry) as necessary, run reports, verify reports, print checks and sort checks. Work closely with offsite payroll departments and other internal departments and/or supervisors to coordinate the completion of weekly payrolls. Prepare payroll reports. Perform audit of select information entered by the Human Resource Department, other clerical tasks such as filing, data entry, review of scanned documents and handle payroll related calls and inquiries. Answer questions from supervisors and employees regarding pay. What Do You Need? Associate Degree in Accounting or related field or equivalent work experience, required. 6 months of hands-on payroll experience or general office experience, required. Experience with computerized payroll systems and document management systems desired. Who We Are At Ashley, we're more than a business we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It's the reason we're always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is in our industry. Ready to grow? You've come to the right place. Ashley Furniture has a "Growth Mindset", and once you join our team, you'll learn from the best in the business. Apply today and find your home at Ashley! Benefits We Offer Health, Dental, Vision, Employee Assistance Program Paid Vacation, Holidays, and Your Birthday off Generous Employee Discount on home furnishings Professional Development Opportunities Ashley Wellness Centers (location specific) and Medical Tourism Telehealth 401(k) and Profit Sharing Life Insurance Our Core Values Honesty & Integrity Passion, Drive, Discipline Continuous Improvement/Operational Excellence Dirty Fingernail Growth Focused To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.
07/27/2026
Full time
Job Description Build Your Career with Ashley Join a team committed to keeping Ashley the world's largest manufacturer of furniture. Payroll Specialist What Will You Do? The Payroll Specialist will process weekly hourly payrolls for all Ashley Companies and prepare related reports. Process payrolls: process employee miscellaneous deductions, receive hours/wage data via AS400 and Excel, audit driver trip packets, import data into HRIS, make adjustments (data entry) as necessary, run reports, verify reports, print checks and sort checks. Work closely with offsite payroll departments and other internal departments and/or supervisors to coordinate the completion of weekly payrolls. Prepare payroll reports. Perform audit of select information entered by the Human Resource Department, other clerical tasks such as filing, data entry, review of scanned documents and handle payroll related calls and inquiries. Answer questions from supervisors and employees regarding pay. What Do You Need? Associate Degree in Accounting or related field or equivalent work experience, required. 6 months of hands-on payroll experience or general office experience, required. Experience with computerized payroll systems and document management systems desired. Who We Are At Ashley, we're more than a business we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It's the reason we're always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is in our industry. Ready to grow? You've come to the right place. Ashley Furniture has a "Growth Mindset", and once you join our team, you'll learn from the best in the business. Apply today and find your home at Ashley! Benefits We Offer Health, Dental, Vision, Employee Assistance Program Paid Vacation, Holidays, and Your Birthday off Generous Employee Discount on home furnishings Professional Development Opportunities Ashley Wellness Centers (location specific) and Medical Tourism Telehealth 401(k) and Profit Sharing Life Insurance Our Core Values Honesty & Integrity Passion, Drive, Discipline Continuous Improvement/Operational Excellence Dirty Fingernail Growth Focused To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.
Job Description Build Your Career with Ashley Furniture- Where Innovation Meets Comfort Who We Are: At Ashley, inspiring the love of home is at the heart of everything we do. As the world's largest manufacturer of home furnishings, we're more than a business - we're a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why Ashley remains in our industry. If you're ready to grow, you've come to the right place. With a true "Growth Mindset," Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business. If you are a current Ashley employee : Please login to your UKG account and apply using the internal job board. Position Overview The Assistant Credit Manager supports the Corporate Credit Manager in overseeing credit, collections, and deductions activities across all Ashley locations. This role focuses on maintaining a clean accounts receivable balance, reducing deductions and open issues, ensuring timely collections, and enforcing company credit policies. This position operates as a senior individual contributor and escalation point, working cross-functionally to resolve issues and improve overall AR performance. Key Responsibilities Credit, Collections & Deductions Monitor and manage credit, collections, and deductions activity across assigned territories Work to reduce deductions, returns, and allowance issues to maintain a clean AR balance Review customer accounts, past due balances, and credit exposure Perform collections activities and assist in resolving complex account issues Ensure credit policies and procedures are consistently followed Assist in managing bad debt exposure and recommend write-offs as needed Account & Issue Resolution Serve as a point of escalation for Credit Specialists, customers, sales, and operations teams Respond to inquiries related to accounts, deductions, and payment issues Partner cross-functionally to resolve disputes and remove barriers to payment Performance & Process Improvement Monitor key AR metrics, including aging, past due balances, deductions, and write-offs Identify trends and recommend solutions to improve collections and reduce deductions Conduct audits to ensure adherence to standard operating procedures Support continuous improvement initiatives to enhance efficiency and accuracy Operational Support Maintain an assigned account portfolio/territory Report past due accounts and high-risk issues to leadership Provide insights and updates to the Corporate Credit Manager on performance and risks Required Qualifications: Education: Bachelor's degree in Finance, Accounting, Business, or a related field preferred (or equivalent work experience) Experience: 3-5+ years of experience in credit, collections, accounts receivable, or deductions management Experience working with high-volume AR portfolios and resolving complex customer account issues Strong understanding of credit policies, risk assessment, and collections processes Experience managing deductions, returns, and chargebacks preferred Proficiency with ERP systems and Microsoft Office (Excel, Outlook) Proven ability to analyze data, identify trends, and drive resolution of account issues Experience working cross-functionally with sales, customer service, and operations teams Work Environment: This position is located in a climate-controlled office environment with standard lighting and moderate noise levels typical of professional workspace settings. The role primarily involves sitting at a desk for extended periods while working with computers, phones, and other office equipment. The collaborative environment includes interaction with team members and may require attendance at meetings, conference calls, and cross-departmental communications during regular business hours. Benefits We Offer: Health, Dental, Vision, Employee Assistance Program Paid Time Off; increases with years of service Generous Employee Discount on home furnishings Professional Development Opportunities Tuition Assistance Ashley Wellness Centers (location specific) 401(k) and Profit Sharing Life Insurance Our Core Values: Honesty & Integrity: Acts with transparency, discretion, and ethical judgment. Trusted to handle sensitive information and provide accurate, unbiased insights. (Dirty Fingernail: Takes full accountability for outcomes, not just tasks. Inspects details, ensures data accuracy, and follows through to completion. Continuous Improvement: Actively seeks better ways to improve templates, tools, and processes. Learns from prior initiatives and embeds lessons into standard work. Growth & Results Focus: Understands how transformation initiatives drive growth, cost reduction, and profitability. Keeps work aligned to enterprise priorities. Culture of Leadership : Leads through influence, reliability, and example. Builds trust across functions and supports leaders at every level. Customer-Centric & Boundaryless: Works across silos for the greater good of the organization. Ensures outputs meet the needs of executives, initiative owners, and teams. Operational Excellence: Demonstrates strong organizational discipline, attention to detail, and the ability to translate ambiguity into clear, executable tools. Interested in learning more about Ashley Furniture's Community Engagement programs, Environmental Stewardship, or our Core Values, click the links below: Corporate Social Responsibility View Our Corporate Brochure We are an Equal Opportunity Employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. This job description does not constitute a written or implied contract of employment. The company reserves the right to revise or change job duties and responsibilities as the need arises. Notice to Search Firms: We are not seeking assistance or accepting unsolicited resumes from search firms. We will not pay any placement, referral or other fees to any search firms unless we have agreed otherwise in a valid, written agreement for the specific position posted and signed by an authorized representative of Ashley Furniture Industries. Please note this position is not eligible for current or future employment sponsorship. Candidates must be legally authorized to work in the United States without the need for visa sponsorship now or at any time in the future.
07/27/2026
Full time
Job Description Build Your Career with Ashley Furniture- Where Innovation Meets Comfort Who We Are: At Ashley, inspiring the love of home is at the heart of everything we do. As the world's largest manufacturer of home furnishings, we're more than a business - we're a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why Ashley remains in our industry. If you're ready to grow, you've come to the right place. With a true "Growth Mindset," Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business. If you are a current Ashley employee : Please login to your UKG account and apply using the internal job board. Position Overview The Assistant Credit Manager supports the Corporate Credit Manager in overseeing credit, collections, and deductions activities across all Ashley locations. This role focuses on maintaining a clean accounts receivable balance, reducing deductions and open issues, ensuring timely collections, and enforcing company credit policies. This position operates as a senior individual contributor and escalation point, working cross-functionally to resolve issues and improve overall AR performance. Key Responsibilities Credit, Collections & Deductions Monitor and manage credit, collections, and deductions activity across assigned territories Work to reduce deductions, returns, and allowance issues to maintain a clean AR balance Review customer accounts, past due balances, and credit exposure Perform collections activities and assist in resolving complex account issues Ensure credit policies and procedures are consistently followed Assist in managing bad debt exposure and recommend write-offs as needed Account & Issue Resolution Serve as a point of escalation for Credit Specialists, customers, sales, and operations teams Respond to inquiries related to accounts, deductions, and payment issues Partner cross-functionally to resolve disputes and remove barriers to payment Performance & Process Improvement Monitor key AR metrics, including aging, past due balances, deductions, and write-offs Identify trends and recommend solutions to improve collections and reduce deductions Conduct audits to ensure adherence to standard operating procedures Support continuous improvement initiatives to enhance efficiency and accuracy Operational Support Maintain an assigned account portfolio/territory Report past due accounts and high-risk issues to leadership Provide insights and updates to the Corporate Credit Manager on performance and risks Required Qualifications: Education: Bachelor's degree in Finance, Accounting, Business, or a related field preferred (or equivalent work experience) Experience: 3-5+ years of experience in credit, collections, accounts receivable, or deductions management Experience working with high-volume AR portfolios and resolving complex customer account issues Strong understanding of credit policies, risk assessment, and collections processes Experience managing deductions, returns, and chargebacks preferred Proficiency with ERP systems and Microsoft Office (Excel, Outlook) Proven ability to analyze data, identify trends, and drive resolution of account issues Experience working cross-functionally with sales, customer service, and operations teams Work Environment: This position is located in a climate-controlled office environment with standard lighting and moderate noise levels typical of professional workspace settings. The role primarily involves sitting at a desk for extended periods while working with computers, phones, and other office equipment. The collaborative environment includes interaction with team members and may require attendance at meetings, conference calls, and cross-departmental communications during regular business hours. Benefits We Offer: Health, Dental, Vision, Employee Assistance Program Paid Time Off; increases with years of service Generous Employee Discount on home furnishings Professional Development Opportunities Tuition Assistance Ashley Wellness Centers (location specific) 401(k) and Profit Sharing Life Insurance Our Core Values: Honesty & Integrity: Acts with transparency, discretion, and ethical judgment. Trusted to handle sensitive information and provide accurate, unbiased insights. (Dirty Fingernail: Takes full accountability for outcomes, not just tasks. Inspects details, ensures data accuracy, and follows through to completion. Continuous Improvement: Actively seeks better ways to improve templates, tools, and processes. Learns from prior initiatives and embeds lessons into standard work. Growth & Results Focus: Understands how transformation initiatives drive growth, cost reduction, and profitability. Keeps work aligned to enterprise priorities. Culture of Leadership : Leads through influence, reliability, and example. Builds trust across functions and supports leaders at every level. Customer-Centric & Boundaryless: Works across silos for the greater good of the organization. Ensures outputs meet the needs of executives, initiative owners, and teams. Operational Excellence: Demonstrates strong organizational discipline, attention to detail, and the ability to translate ambiguity into clear, executable tools. Interested in learning more about Ashley Furniture's Community Engagement programs, Environmental Stewardship, or our Core Values, click the links below: Corporate Social Responsibility View Our Corporate Brochure We are an Equal Opportunity Employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. This job description does not constitute a written or implied contract of employment. The company reserves the right to revise or change job duties and responsibilities as the need arises. Notice to Search Firms: We are not seeking assistance or accepting unsolicited resumes from search firms. We will not pay any placement, referral or other fees to any search firms unless we have agreed otherwise in a valid, written agreement for the specific position posted and signed by an authorized representative of Ashley Furniture Industries. Please note this position is not eligible for current or future employment sponsorship. Candidates must be legally authorized to work in the United States without the need for visa sponsorship now or at any time in the future.
Job Description Build Your Career with Ashley Join a team committed to keeping Ashley the world's largest manufacturer of furniture. Payroll Specialist What Will You Do? The Payroll Specialist will process weekly hourly payrolls for all Ashley Companies and prepare related reports. Process payrolls: process employee miscellaneous deductions, receive hours/wage data via AS400 and Excel, audit driver trip packets, import data into HRIS, make adjustments (data entry) as necessary, run reports, verify reports, print checks and sort checks. Work closely with offsite payroll departments and other internal departments and/or supervisors to coordinate the completion of weekly payrolls. Prepare payroll reports. Perform audit of select information entered by the Human Resource Department, other clerical tasks such as filing, data entry, review of scanned documents and handle payroll related calls and inquiries. Answer questions from supervisors and employees regarding pay. What Do You Need? Associate Degree in Accounting or related field or equivalent work experience, required. 6 months of hands-on payroll experience or general office experience, required. Experience with computerized payroll systems and document management systems desired. Who We Are At Ashley, we're more than a business we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It's the reason we're always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is in our industry. Ready to grow? You've come to the right place. Ashley Furniture has a "Growth Mindset", and once you join our team, you'll learn from the best in the business. Apply today and find your home at Ashley! Benefits We Offer Health, Dental, Vision, Employee Assistance Program Paid Vacation, Holidays, and Your Birthday off Generous Employee Discount on home furnishings Professional Development Opportunities Ashley Wellness Centers (location specific) and Medical Tourism Telehealth 401(k) and Profit Sharing Life Insurance Our Core Values Honesty & Integrity Passion, Drive, Discipline Continuous Improvement/Operational Excellence Dirty Fingernail Growth Focused To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.
07/27/2026
Full time
Job Description Build Your Career with Ashley Join a team committed to keeping Ashley the world's largest manufacturer of furniture. Payroll Specialist What Will You Do? The Payroll Specialist will process weekly hourly payrolls for all Ashley Companies and prepare related reports. Process payrolls: process employee miscellaneous deductions, receive hours/wage data via AS400 and Excel, audit driver trip packets, import data into HRIS, make adjustments (data entry) as necessary, run reports, verify reports, print checks and sort checks. Work closely with offsite payroll departments and other internal departments and/or supervisors to coordinate the completion of weekly payrolls. Prepare payroll reports. Perform audit of select information entered by the Human Resource Department, other clerical tasks such as filing, data entry, review of scanned documents and handle payroll related calls and inquiries. Answer questions from supervisors and employees regarding pay. What Do You Need? Associate Degree in Accounting or related field or equivalent work experience, required. 6 months of hands-on payroll experience or general office experience, required. Experience with computerized payroll systems and document management systems desired. Who We Are At Ashley, we're more than a business we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It's the reason we're always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is in our industry. Ready to grow? You've come to the right place. Ashley Furniture has a "Growth Mindset", and once you join our team, you'll learn from the best in the business. Apply today and find your home at Ashley! Benefits We Offer Health, Dental, Vision, Employee Assistance Program Paid Vacation, Holidays, and Your Birthday off Generous Employee Discount on home furnishings Professional Development Opportunities Ashley Wellness Centers (location specific) and Medical Tourism Telehealth 401(k) and Profit Sharing Life Insurance Our Core Values Honesty & Integrity Passion, Drive, Discipline Continuous Improvement/Operational Excellence Dirty Fingernail Growth Focused To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.
Job Description Build Your Career with Ashley Furniture- Where Innovation Meets Comfort Who We Are: At Ashley, inspiring the love of home is at the heart of everything we do. As the world's largest manufacturer of home furnishings, we're more than a business - we're a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why Ashley remains in our industry. If you're ready to grow, you've come to the right place. With a true "Growth Mindset," Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business. If you are a current Ashley employee : Please login to your UKG account and apply using the internal job board. Position Overview The Assistant Credit Manager supports the Corporate Credit Manager in overseeing credit, collections, and deductions activities across all Ashley locations. This role focuses on maintaining a clean accounts receivable balance, reducing deductions and open issues, ensuring timely collections, and enforcing company credit policies. This position operates as a senior individual contributor and escalation point, working cross-functionally to resolve issues and improve overall AR performance. Key Responsibilities Credit, Collections & Deductions Monitor and manage credit, collections, and deductions activity across assigned territories Work to reduce deductions, returns, and allowance issues to maintain a clean AR balance Review customer accounts, past due balances, and credit exposure Perform collections activities and assist in resolving complex account issues Ensure credit policies and procedures are consistently followed Assist in managing bad debt exposure and recommend write-offs as needed Account & Issue Resolution Serve as a point of escalation for Credit Specialists, customers, sales, and operations teams Respond to inquiries related to accounts, deductions, and payment issues Partner cross-functionally to resolve disputes and remove barriers to payment Performance & Process Improvement Monitor key AR metrics, including aging, past due balances, deductions, and write-offs Identify trends and recommend solutions to improve collections and reduce deductions Conduct audits to ensure adherence to standard operating procedures Support continuous improvement initiatives to enhance efficiency and accuracy Operational Support Maintain an assigned account portfolio/territory Report past due accounts and high-risk issues to leadership Provide insights and updates to the Corporate Credit Manager on performance and risks Required Qualifications: Education: Bachelor's degree in Finance, Accounting, Business, or a related field preferred (or equivalent work experience) Experience: 3-5+ years of experience in credit, collections, accounts receivable, or deductions management Experience working with high-volume AR portfolios and resolving complex customer account issues Strong understanding of credit policies, risk assessment, and collections processes Experience managing deductions, returns, and chargebacks preferred Proficiency with ERP systems and Microsoft Office (Excel, Outlook) Proven ability to analyze data, identify trends, and drive resolution of account issues Experience working cross-functionally with sales, customer service, and operations teams Work Environment: This position is located in a climate-controlled office environment with standard lighting and moderate noise levels typical of professional workspace settings. The role primarily involves sitting at a desk for extended periods while working with computers, phones, and other office equipment. The collaborative environment includes interaction with team members and may require attendance at meetings, conference calls, and cross-departmental communications during regular business hours. Benefits We Offer: Health, Dental, Vision, Employee Assistance Program Paid Time Off; increases with years of service Generous Employee Discount on home furnishings Professional Development Opportunities Tuition Assistance Ashley Wellness Centers (location specific) 401(k) and Profit Sharing Life Insurance Our Core Values: Honesty & Integrity: Acts with transparency, discretion, and ethical judgment. Trusted to handle sensitive information and provide accurate, unbiased insights. (Dirty Fingernail: Takes full accountability for outcomes, not just tasks. Inspects details, ensures data accuracy, and follows through to completion. Continuous Improvement: Actively seeks better ways to improve templates, tools, and processes. Learns from prior initiatives and embeds lessons into standard work. Growth & Results Focus: Understands how transformation initiatives drive growth, cost reduction, and profitability. Keeps work aligned to enterprise priorities. Culture of Leadership : Leads through influence, reliability, and example. Builds trust across functions and supports leaders at every level. Customer-Centric & Boundaryless: Works across silos for the greater good of the organization. Ensures outputs meet the needs of executives, initiative owners, and teams. Operational Excellence: Demonstrates strong organizational discipline, attention to detail, and the ability to translate ambiguity into clear, executable tools. Interested in learning more about Ashley Furniture's Community Engagement programs, Environmental Stewardship, or our Core Values, click the links below: Corporate Social Responsibility View Our Corporate Brochure We are an Equal Opportunity Employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. This job description does not constitute a written or implied contract of employment. The company reserves the right to revise or change job duties and responsibilities as the need arises. Notice to Search Firms: We are not seeking assistance or accepting unsolicited resumes from search firms. We will not pay any placement, referral or other fees to any search firms unless we have agreed otherwise in a valid, written agreement for the specific position posted and signed by an authorized representative of Ashley Furniture Industries. Please note this position is not eligible for current or future employment sponsorship. Candidates must be legally authorized to work in the United States without the need for visa sponsorship now or at any time in the future.
07/27/2026
Full time
Job Description Build Your Career with Ashley Furniture- Where Innovation Meets Comfort Who We Are: At Ashley, inspiring the love of home is at the heart of everything we do. As the world's largest manufacturer of home furnishings, we're more than a business - we're a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why Ashley remains in our industry. If you're ready to grow, you've come to the right place. With a true "Growth Mindset," Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business. If you are a current Ashley employee : Please login to your UKG account and apply using the internal job board. Position Overview The Assistant Credit Manager supports the Corporate Credit Manager in overseeing credit, collections, and deductions activities across all Ashley locations. This role focuses on maintaining a clean accounts receivable balance, reducing deductions and open issues, ensuring timely collections, and enforcing company credit policies. This position operates as a senior individual contributor and escalation point, working cross-functionally to resolve issues and improve overall AR performance. Key Responsibilities Credit, Collections & Deductions Monitor and manage credit, collections, and deductions activity across assigned territories Work to reduce deductions, returns, and allowance issues to maintain a clean AR balance Review customer accounts, past due balances, and credit exposure Perform collections activities and assist in resolving complex account issues Ensure credit policies and procedures are consistently followed Assist in managing bad debt exposure and recommend write-offs as needed Account & Issue Resolution Serve as a point of escalation for Credit Specialists, customers, sales, and operations teams Respond to inquiries related to accounts, deductions, and payment issues Partner cross-functionally to resolve disputes and remove barriers to payment Performance & Process Improvement Monitor key AR metrics, including aging, past due balances, deductions, and write-offs Identify trends and recommend solutions to improve collections and reduce deductions Conduct audits to ensure adherence to standard operating procedures Support continuous improvement initiatives to enhance efficiency and accuracy Operational Support Maintain an assigned account portfolio/territory Report past due accounts and high-risk issues to leadership Provide insights and updates to the Corporate Credit Manager on performance and risks Required Qualifications: Education: Bachelor's degree in Finance, Accounting, Business, or a related field preferred (or equivalent work experience) Experience: 3-5+ years of experience in credit, collections, accounts receivable, or deductions management Experience working with high-volume AR portfolios and resolving complex customer account issues Strong understanding of credit policies, risk assessment, and collections processes Experience managing deductions, returns, and chargebacks preferred Proficiency with ERP systems and Microsoft Office (Excel, Outlook) Proven ability to analyze data, identify trends, and drive resolution of account issues Experience working cross-functionally with sales, customer service, and operations teams Work Environment: This position is located in a climate-controlled office environment with standard lighting and moderate noise levels typical of professional workspace settings. The role primarily involves sitting at a desk for extended periods while working with computers, phones, and other office equipment. The collaborative environment includes interaction with team members and may require attendance at meetings, conference calls, and cross-departmental communications during regular business hours. Benefits We Offer: Health, Dental, Vision, Employee Assistance Program Paid Time Off; increases with years of service Generous Employee Discount on home furnishings Professional Development Opportunities Tuition Assistance Ashley Wellness Centers (location specific) 401(k) and Profit Sharing Life Insurance Our Core Values: Honesty & Integrity: Acts with transparency, discretion, and ethical judgment. Trusted to handle sensitive information and provide accurate, unbiased insights. (Dirty Fingernail: Takes full accountability for outcomes, not just tasks. Inspects details, ensures data accuracy, and follows through to completion. Continuous Improvement: Actively seeks better ways to improve templates, tools, and processes. Learns from prior initiatives and embeds lessons into standard work. Growth & Results Focus: Understands how transformation initiatives drive growth, cost reduction, and profitability. Keeps work aligned to enterprise priorities. Culture of Leadership : Leads through influence, reliability, and example. Builds trust across functions and supports leaders at every level. Customer-Centric & Boundaryless: Works across silos for the greater good of the organization. Ensures outputs meet the needs of executives, initiative owners, and teams. Operational Excellence: Demonstrates strong organizational discipline, attention to detail, and the ability to translate ambiguity into clear, executable tools. Interested in learning more about Ashley Furniture's Community Engagement programs, Environmental Stewardship, or our Core Values, click the links below: Corporate Social Responsibility View Our Corporate Brochure We are an Equal Opportunity Employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. This job description does not constitute a written or implied contract of employment. The company reserves the right to revise or change job duties and responsibilities as the need arises. Notice to Search Firms: We are not seeking assistance or accepting unsolicited resumes from search firms. We will not pay any placement, referral or other fees to any search firms unless we have agreed otherwise in a valid, written agreement for the specific position posted and signed by an authorized representative of Ashley Furniture Industries. Please note this position is not eligible for current or future employment sponsorship. Candidates must be legally authorized to work in the United States without the need for visa sponsorship now or at any time in the future.
Job Description Build Your Career with Ashley Furniture- Where Innovation Meets Comfort Who We Are: At Ashley, inspiring the love of home is at the heart of everything we do. As the world's largest manufacturer of home furnishings, we're more than a business - we're a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why Ashley remains in our industry. If you're ready to grow, you've come to the right place. With a true "Growth Mindset," Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business. If you are a current Ashley employee : Please login to your UKG account and apply using the internal job board. Position Overview The Assistant Credit Manager supports the Corporate Credit Manager in overseeing credit, collections, and deductions activities across all Ashley locations. This role focuses on maintaining a clean accounts receivable balance, reducing deductions and open issues, ensuring timely collections, and enforcing company credit policies. This position operates as a senior individual contributor and escalation point, working cross-functionally to resolve issues and improve overall AR performance. Key Responsibilities Credit, Collections & Deductions Monitor and manage credit, collections, and deductions activity across assigned territories Work to reduce deductions, returns, and allowance issues to maintain a clean AR balance Review customer accounts, past due balances, and credit exposure Perform collections activities and assist in resolving complex account issues Ensure credit policies and procedures are consistently followed Assist in managing bad debt exposure and recommend write-offs as needed Account & Issue Resolution Serve as a point of escalation for Credit Specialists, customers, sales, and operations teams Respond to inquiries related to accounts, deductions, and payment issues Partner cross-functionally to resolve disputes and remove barriers to payment Performance & Process Improvement Monitor key AR metrics, including aging, past due balances, deductions, and write-offs Identify trends and recommend solutions to improve collections and reduce deductions Conduct audits to ensure adherence to standard operating procedures Support continuous improvement initiatives to enhance efficiency and accuracy Operational Support Maintain an assigned account portfolio/territory Report past due accounts and high-risk issues to leadership Provide insights and updates to the Corporate Credit Manager on performance and risks Required Qualifications: Education: Bachelor's degree in Finance, Accounting, Business, or a related field preferred (or equivalent work experience) Experience: 3-5+ years of experience in credit, collections, accounts receivable, or deductions management Experience working with high-volume AR portfolios and resolving complex customer account issues Strong understanding of credit policies, risk assessment, and collections processes Experience managing deductions, returns, and chargebacks preferred Proficiency with ERP systems and Microsoft Office (Excel, Outlook) Proven ability to analyze data, identify trends, and drive resolution of account issues Experience working cross-functionally with sales, customer service, and operations teams Work Environment: This position is located in a climate-controlled office environment with standard lighting and moderate noise levels typical of professional workspace settings. The role primarily involves sitting at a desk for extended periods while working with computers, phones, and other office equipment. The collaborative environment includes interaction with team members and may require attendance at meetings, conference calls, and cross-departmental communications during regular business hours. Benefits We Offer: Health, Dental, Vision, Employee Assistance Program Paid Time Off; increases with years of service Generous Employee Discount on home furnishings Professional Development Opportunities Tuition Assistance Ashley Wellness Centers (location specific) 401(k) and Profit Sharing Life Insurance Our Core Values: Honesty & Integrity: Acts with transparency, discretion, and ethical judgment. Trusted to handle sensitive information and provide accurate, unbiased insights. (Dirty Fingernail: Takes full accountability for outcomes, not just tasks. Inspects details, ensures data accuracy, and follows through to completion. Continuous Improvement: Actively seeks better ways to improve templates, tools, and processes. Learns from prior initiatives and embeds lessons into standard work. Growth & Results Focus: Understands how transformation initiatives drive growth, cost reduction, and profitability. Keeps work aligned to enterprise priorities. Culture of Leadership : Leads through influence, reliability, and example. Builds trust across functions and supports leaders at every level. Customer-Centric & Boundaryless: Works across silos for the greater good of the organization. Ensures outputs meet the needs of executives, initiative owners, and teams. Operational Excellence: Demonstrates strong organizational discipline, attention to detail, and the ability to translate ambiguity into clear, executable tools. Interested in learning more about Ashley Furniture's Community Engagement programs, Environmental Stewardship, or our Core Values, click the links below: Corporate Social Responsibility View Our Corporate Brochure We are an Equal Opportunity Employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. This job description does not constitute a written or implied contract of employment. The company reserves the right to revise or change job duties and responsibilities as the need arises. Notice to Search Firms: We are not seeking assistance or accepting unsolicited resumes from search firms. We will not pay any placement, referral or other fees to any search firms unless we have agreed otherwise in a valid, written agreement for the specific position posted and signed by an authorized representative of Ashley Furniture Industries. Please note this position is not eligible for current or future employment sponsorship. Candidates must be legally authorized to work in the United States without the need for visa sponsorship now or at any time in the future.
07/27/2026
Full time
Job Description Build Your Career with Ashley Furniture- Where Innovation Meets Comfort Who We Are: At Ashley, inspiring the love of home is at the heart of everything we do. As the world's largest manufacturer of home furnishings, we're more than a business - we're a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why Ashley remains in our industry. If you're ready to grow, you've come to the right place. With a true "Growth Mindset," Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business. If you are a current Ashley employee : Please login to your UKG account and apply using the internal job board. Position Overview The Assistant Credit Manager supports the Corporate Credit Manager in overseeing credit, collections, and deductions activities across all Ashley locations. This role focuses on maintaining a clean accounts receivable balance, reducing deductions and open issues, ensuring timely collections, and enforcing company credit policies. This position operates as a senior individual contributor and escalation point, working cross-functionally to resolve issues and improve overall AR performance. Key Responsibilities Credit, Collections & Deductions Monitor and manage credit, collections, and deductions activity across assigned territories Work to reduce deductions, returns, and allowance issues to maintain a clean AR balance Review customer accounts, past due balances, and credit exposure Perform collections activities and assist in resolving complex account issues Ensure credit policies and procedures are consistently followed Assist in managing bad debt exposure and recommend write-offs as needed Account & Issue Resolution Serve as a point of escalation for Credit Specialists, customers, sales, and operations teams Respond to inquiries related to accounts, deductions, and payment issues Partner cross-functionally to resolve disputes and remove barriers to payment Performance & Process Improvement Monitor key AR metrics, including aging, past due balances, deductions, and write-offs Identify trends and recommend solutions to improve collections and reduce deductions Conduct audits to ensure adherence to standard operating procedures Support continuous improvement initiatives to enhance efficiency and accuracy Operational Support Maintain an assigned account portfolio/territory Report past due accounts and high-risk issues to leadership Provide insights and updates to the Corporate Credit Manager on performance and risks Required Qualifications: Education: Bachelor's degree in Finance, Accounting, Business, or a related field preferred (or equivalent work experience) Experience: 3-5+ years of experience in credit, collections, accounts receivable, or deductions management Experience working with high-volume AR portfolios and resolving complex customer account issues Strong understanding of credit policies, risk assessment, and collections processes Experience managing deductions, returns, and chargebacks preferred Proficiency with ERP systems and Microsoft Office (Excel, Outlook) Proven ability to analyze data, identify trends, and drive resolution of account issues Experience working cross-functionally with sales, customer service, and operations teams Work Environment: This position is located in a climate-controlled office environment with standard lighting and moderate noise levels typical of professional workspace settings. The role primarily involves sitting at a desk for extended periods while working with computers, phones, and other office equipment. The collaborative environment includes interaction with team members and may require attendance at meetings, conference calls, and cross-departmental communications during regular business hours. Benefits We Offer: Health, Dental, Vision, Employee Assistance Program Paid Time Off; increases with years of service Generous Employee Discount on home furnishings Professional Development Opportunities Tuition Assistance Ashley Wellness Centers (location specific) 401(k) and Profit Sharing Life Insurance Our Core Values: Honesty & Integrity: Acts with transparency, discretion, and ethical judgment. Trusted to handle sensitive information and provide accurate, unbiased insights. (Dirty Fingernail: Takes full accountability for outcomes, not just tasks. Inspects details, ensures data accuracy, and follows through to completion. Continuous Improvement: Actively seeks better ways to improve templates, tools, and processes. Learns from prior initiatives and embeds lessons into standard work. Growth & Results Focus: Understands how transformation initiatives drive growth, cost reduction, and profitability. Keeps work aligned to enterprise priorities. Culture of Leadership : Leads through influence, reliability, and example. Builds trust across functions and supports leaders at every level. Customer-Centric & Boundaryless: Works across silos for the greater good of the organization. Ensures outputs meet the needs of executives, initiative owners, and teams. Operational Excellence: Demonstrates strong organizational discipline, attention to detail, and the ability to translate ambiguity into clear, executable tools. Interested in learning more about Ashley Furniture's Community Engagement programs, Environmental Stewardship, or our Core Values, click the links below: Corporate Social Responsibility View Our Corporate Brochure We are an Equal Opportunity Employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. This job description does not constitute a written or implied contract of employment. The company reserves the right to revise or change job duties and responsibilities as the need arises. Notice to Search Firms: We are not seeking assistance or accepting unsolicited resumes from search firms. We will not pay any placement, referral or other fees to any search firms unless we have agreed otherwise in a valid, written agreement for the specific position posted and signed by an authorized representative of Ashley Furniture Industries. Please note this position is not eligible for current or future employment sponsorship. Candidates must be legally authorized to work in the United States without the need for visa sponsorship now or at any time in the future.
Job Description Build Your Career with Ashley Furniture- Where Innovation Meets Comfort Who We Are: At Ashley, inspiring the love of home is at the heart of everything we do. As the world's largest manufacturer of home furnishings, we're more than a business - we're a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why Ashley remains in our industry. If you're ready to grow, you've come to the right place. With a true "Growth Mindset," Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business. If you are a current Ashley employee : Please login to your UKG account and apply using the internal job board. Position Overview The Assistant Credit Manager supports the Corporate Credit Manager in overseeing credit, collections, and deductions activities across all Ashley locations. This role focuses on maintaining a clean accounts receivable balance, reducing deductions and open issues, ensuring timely collections, and enforcing company credit policies. This position operates as a senior individual contributor and escalation point, working cross-functionally to resolve issues and improve overall AR performance. Key Responsibilities Credit, Collections & Deductions Monitor and manage credit, collections, and deductions activity across assigned territories Work to reduce deductions, returns, and allowance issues to maintain a clean AR balance Review customer accounts, past due balances, and credit exposure Perform collections activities and assist in resolving complex account issues Ensure credit policies and procedures are consistently followed Assist in managing bad debt exposure and recommend write-offs as needed Account & Issue Resolution Serve as a point of escalation for Credit Specialists, customers, sales, and operations teams Respond to inquiries related to accounts, deductions, and payment issues Partner cross-functionally to resolve disputes and remove barriers to payment Performance & Process Improvement Monitor key AR metrics, including aging, past due balances, deductions, and write-offs Identify trends and recommend solutions to improve collections and reduce deductions Conduct audits to ensure adherence to standard operating procedures Support continuous improvement initiatives to enhance efficiency and accuracy Operational Support Maintain an assigned account portfolio/territory Report past due accounts and high-risk issues to leadership Provide insights and updates to the Corporate Credit Manager on performance and risks Required Qualifications: Education: Bachelor's degree in Finance, Accounting, Business, or a related field preferred (or equivalent work experience) Experience: 3-5+ years of experience in credit, collections, accounts receivable, or deductions management Experience working with high-volume AR portfolios and resolving complex customer account issues Strong understanding of credit policies, risk assessment, and collections processes Experience managing deductions, returns, and chargebacks preferred Proficiency with ERP systems and Microsoft Office (Excel, Outlook) Proven ability to analyze data, identify trends, and drive resolution of account issues Experience working cross-functionally with sales, customer service, and operations teams Work Environment: This position is located in a climate-controlled office environment with standard lighting and moderate noise levels typical of professional workspace settings. The role primarily involves sitting at a desk for extended periods while working with computers, phones, and other office equipment. The collaborative environment includes interaction with team members and may require attendance at meetings, conference calls, and cross-departmental communications during regular business hours. Benefits We Offer: Health, Dental, Vision, Employee Assistance Program Paid Time Off; increases with years of service Generous Employee Discount on home furnishings Professional Development Opportunities Tuition Assistance Ashley Wellness Centers (location specific) 401(k) and Profit Sharing Life Insurance Our Core Values: Honesty & Integrity: Acts with transparency, discretion, and ethical judgment. Trusted to handle sensitive information and provide accurate, unbiased insights. (Dirty Fingernail: Takes full accountability for outcomes, not just tasks. Inspects details, ensures data accuracy, and follows through to completion. Continuous Improvement: Actively seeks better ways to improve templates, tools, and processes. Learns from prior initiatives and embeds lessons into standard work. Growth & Results Focus: Understands how transformation initiatives drive growth, cost reduction, and profitability. Keeps work aligned to enterprise priorities. Culture of Leadership : Leads through influence, reliability, and example. Builds trust across functions and supports leaders at every level. Customer-Centric & Boundaryless: Works across silos for the greater good of the organization. Ensures outputs meet the needs of executives, initiative owners, and teams. Operational Excellence: Demonstrates strong organizational discipline, attention to detail, and the ability to translate ambiguity into clear, executable tools. Interested in learning more about Ashley Furniture's Community Engagement programs, Environmental Stewardship, or our Core Values, click the links below: Corporate Social Responsibility View Our Corporate Brochure We are an Equal Opportunity Employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. This job description does not constitute a written or implied contract of employment. The company reserves the right to revise or change job duties and responsibilities as the need arises. Notice to Search Firms: We are not seeking assistance or accepting unsolicited resumes from search firms. We will not pay any placement, referral or other fees to any search firms unless we have agreed otherwise in a valid, written agreement for the specific position posted and signed by an authorized representative of Ashley Furniture Industries. Please note this position is not eligible for current or future employment sponsorship. Candidates must be legally authorized to work in the United States without the need for visa sponsorship now or at any time in the future.
07/27/2026
Full time
Job Description Build Your Career with Ashley Furniture- Where Innovation Meets Comfort Who We Are: At Ashley, inspiring the love of home is at the heart of everything we do. As the world's largest manufacturer of home furnishings, we're more than a business - we're a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why Ashley remains in our industry. If you're ready to grow, you've come to the right place. With a true "Growth Mindset," Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business. If you are a current Ashley employee : Please login to your UKG account and apply using the internal job board. Position Overview The Assistant Credit Manager supports the Corporate Credit Manager in overseeing credit, collections, and deductions activities across all Ashley locations. This role focuses on maintaining a clean accounts receivable balance, reducing deductions and open issues, ensuring timely collections, and enforcing company credit policies. This position operates as a senior individual contributor and escalation point, working cross-functionally to resolve issues and improve overall AR performance. Key Responsibilities Credit, Collections & Deductions Monitor and manage credit, collections, and deductions activity across assigned territories Work to reduce deductions, returns, and allowance issues to maintain a clean AR balance Review customer accounts, past due balances, and credit exposure Perform collections activities and assist in resolving complex account issues Ensure credit policies and procedures are consistently followed Assist in managing bad debt exposure and recommend write-offs as needed Account & Issue Resolution Serve as a point of escalation for Credit Specialists, customers, sales, and operations teams Respond to inquiries related to accounts, deductions, and payment issues Partner cross-functionally to resolve disputes and remove barriers to payment Performance & Process Improvement Monitor key AR metrics, including aging, past due balances, deductions, and write-offs Identify trends and recommend solutions to improve collections and reduce deductions Conduct audits to ensure adherence to standard operating procedures Support continuous improvement initiatives to enhance efficiency and accuracy Operational Support Maintain an assigned account portfolio/territory Report past due accounts and high-risk issues to leadership Provide insights and updates to the Corporate Credit Manager on performance and risks Required Qualifications: Education: Bachelor's degree in Finance, Accounting, Business, or a related field preferred (or equivalent work experience) Experience: 3-5+ years of experience in credit, collections, accounts receivable, or deductions management Experience working with high-volume AR portfolios and resolving complex customer account issues Strong understanding of credit policies, risk assessment, and collections processes Experience managing deductions, returns, and chargebacks preferred Proficiency with ERP systems and Microsoft Office (Excel, Outlook) Proven ability to analyze data, identify trends, and drive resolution of account issues Experience working cross-functionally with sales, customer service, and operations teams Work Environment: This position is located in a climate-controlled office environment with standard lighting and moderate noise levels typical of professional workspace settings. The role primarily involves sitting at a desk for extended periods while working with computers, phones, and other office equipment. The collaborative environment includes interaction with team members and may require attendance at meetings, conference calls, and cross-departmental communications during regular business hours. Benefits We Offer: Health, Dental, Vision, Employee Assistance Program Paid Time Off; increases with years of service Generous Employee Discount on home furnishings Professional Development Opportunities Tuition Assistance Ashley Wellness Centers (location specific) 401(k) and Profit Sharing Life Insurance Our Core Values: Honesty & Integrity: Acts with transparency, discretion, and ethical judgment. Trusted to handle sensitive information and provide accurate, unbiased insights. (Dirty Fingernail: Takes full accountability for outcomes, not just tasks. Inspects details, ensures data accuracy, and follows through to completion. Continuous Improvement: Actively seeks better ways to improve templates, tools, and processes. Learns from prior initiatives and embeds lessons into standard work. Growth & Results Focus: Understands how transformation initiatives drive growth, cost reduction, and profitability. Keeps work aligned to enterprise priorities. Culture of Leadership : Leads through influence, reliability, and example. Builds trust across functions and supports leaders at every level. Customer-Centric & Boundaryless: Works across silos for the greater good of the organization. Ensures outputs meet the needs of executives, initiative owners, and teams. Operational Excellence: Demonstrates strong organizational discipline, attention to detail, and the ability to translate ambiguity into clear, executable tools. Interested in learning more about Ashley Furniture's Community Engagement programs, Environmental Stewardship, or our Core Values, click the links below: Corporate Social Responsibility View Our Corporate Brochure We are an Equal Opportunity Employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. This job description does not constitute a written or implied contract of employment. The company reserves the right to revise or change job duties and responsibilities as the need arises. Notice to Search Firms: We are not seeking assistance or accepting unsolicited resumes from search firms. We will not pay any placement, referral or other fees to any search firms unless we have agreed otherwise in a valid, written agreement for the specific position posted and signed by an authorized representative of Ashley Furniture Industries. Please note this position is not eligible for current or future employment sponsorship. Candidates must be legally authorized to work in the United States without the need for visa sponsorship now or at any time in the future.
Job Description Customer Experience Manager Western Architectural Openings A MITER Brands Company Schedule: 7:00 AM - 4:00 PM Position Overview Western Architectural Openings is seeking a Customer Experience Manager to build and lead our Customer Experience Support team. This role is responsible for creating a seamless and proactive customer journey across the entire order lifecycle-from project conception and order placement through delivery, installation, and post-sale support. The Customer Experience Manager will lead a team of Customer Experience Specialists, establish service standards, drive process improvements, and serve as a key partner to Sales, Operations, Engineering, Service, and Marketing teams. This position plays a critical role in strengthening customer relationships while delivering an experience that reflects the craftsmanship, quality, and service excellence associated with the Western brand. The ideal candidate is a customer-focused leader who thrives in a fast-paced environment, excels at developing teams and processes, and is passionate about creating positive customer experiences that drive loyalty and business growth. About MITER Brands & Western Architectural Openings Western Architectural Openings, part of MITER Brands, combines innovative design, exceptional craftsmanship, and industry-leading service to deliver premium window and door solutions for architects, builders, and homeowners. As one of North America's largest window and door manufacturers, MITER Brands brings the scale, resources, and stability of a national organization while preserving the entrepreneurial spirit and customer focus of its individual brands. Together, Western and MITER Brands are committed to providing exceptional products, fostering a culture of collaboration and innovation, and creating opportunities for employees to build meaningful careers while shaping the future of the building products industry. Key Responsibilities Lead, coach, and develop a team of Customer Experience Specialists while fostering a culture of accountability, ownership, collaboration, and customer advocacy. Manage and continuously improve the customer experience throughout all stages of the customer journey, including project consultation, order management, delivery coordination, installation support, and post-sale service. Establish and maintain service standards, procedures, and best practices to ensure a consistent and high-quality customer experience. Drive process improvement initiatives that enhance customer satisfaction, increase operational efficiency, and reduce service-related issues. Serve as an escalation point for complex customer concerns, ensuring prompt resolution and effective communication. Partner closely with Sales, Operations, Engineering, Service, Marketing, and IT teams to align processes and deliver a seamless customer experience. Develop training materials, playbooks, and standard operating procedures to support employee development and consistency in service delivery. Monitor, analyze, and report on key performance indicators (KPIs), including customer satisfaction, response times, issue resolution, and team productivity. Leverage customer feedback and performance data to identify trends and recommend improvements. Champion the Western Architectural Openings brand by ensuring every customer interaction reflects professionalism, quality, and responsiveness. Demonstrate MITER Brands' Guiding Principles in all business interactions. Perform other duties as assigned. Qualifications 5-8 years of leadership experience in customer experience, customer service, account management, project coordination, or related customer-facing functions. Proven success leading teams and developing high-performing customer service organizations. Experience creating, implementing, and improving customer-focused processes and programs. Strong communication, problem-solving, coaching, and relationship-building skills. Ability to manage multiple priorities and drive results in a fast-paced, evolving environment. Experience utilizing CRM systems, customer service platforms, and performance reporting tools. Demonstrated ability to collaborate effectively across multiple departments and levels of the organization. Passion for delivering exceptional customer experiences and building long-term customer relationships. Education & Experience Bachelor's degree in Business, Marketing, Construction Management, Communications, or a related field preferred. Experience within the window and door, building products, construction, manufacturing, architectural products, or a related industry strongly preferred. Equivalent combinations of education, training, and experience will be considered. Travel Requirements Occasional travel may be required, including overnight travel as needed. Why Join Western Architectural Openings & MITER Brands? Western Architectural Openings is part of MITER Brands, one of North America's leading manufacturers of high-quality windows and doors. Together, we combine innovation, craftsmanship, and customer commitment to deliver exceptional solutions to homeowners, architects, builders, and dealers. What You'll Gain Leadership Opportunity: Build and shape a growing customer experience function with significant business impact. Professional Growth: Join a thriving organization committed to talent development and career advancement. Collaborative Environment: Partner with cross-functional teams to drive meaningful improvements and customer-focused solutions. Industry Leadership: Be part of a company recognized for quality, innovation, and excellence in the building products industry. Stability and Momentum: Join a growing organization with a strong vision, people-first culture, and long-term commitment to success. What We Offer At MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals. We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance. Health & Wellness Three comprehensive medical plan optionsPrescription drug coverageDental insuranceVision insuranceTeladoc virtual healthcare servicesEmployee Assistance Program (EAP)Annual Wellness Clinic Financial Protection Company-paid Life InsuranceVoluntary Life InsuranceCompany-paid Short-Term DisabilityCompany-paid Long-Term DisabilitySupplemental Hospital Indemnity InsuranceCritical Illness InsuranceAccident Insurance Additional Benefits Paid Time Off (PTO) and paid holidays401(k) retirement plan with company matchTuition Reimbursement ProgramLegal InsuranceIdentity Theft ProtectionPet InsuranceTeam Member Discount Program MITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law. Work Authorization and Sponsorship Disclosure: The Company does not offer employer sponsorship at this time. Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.
07/27/2026
Full time
Job Description Customer Experience Manager Western Architectural Openings A MITER Brands Company Schedule: 7:00 AM - 4:00 PM Position Overview Western Architectural Openings is seeking a Customer Experience Manager to build and lead our Customer Experience Support team. This role is responsible for creating a seamless and proactive customer journey across the entire order lifecycle-from project conception and order placement through delivery, installation, and post-sale support. The Customer Experience Manager will lead a team of Customer Experience Specialists, establish service standards, drive process improvements, and serve as a key partner to Sales, Operations, Engineering, Service, and Marketing teams. This position plays a critical role in strengthening customer relationships while delivering an experience that reflects the craftsmanship, quality, and service excellence associated with the Western brand. The ideal candidate is a customer-focused leader who thrives in a fast-paced environment, excels at developing teams and processes, and is passionate about creating positive customer experiences that drive loyalty and business growth. About MITER Brands & Western Architectural Openings Western Architectural Openings, part of MITER Brands, combines innovative design, exceptional craftsmanship, and industry-leading service to deliver premium window and door solutions for architects, builders, and homeowners. As one of North America's largest window and door manufacturers, MITER Brands brings the scale, resources, and stability of a national organization while preserving the entrepreneurial spirit and customer focus of its individual brands. Together, Western and MITER Brands are committed to providing exceptional products, fostering a culture of collaboration and innovation, and creating opportunities for employees to build meaningful careers while shaping the future of the building products industry. Key Responsibilities Lead, coach, and develop a team of Customer Experience Specialists while fostering a culture of accountability, ownership, collaboration, and customer advocacy. Manage and continuously improve the customer experience throughout all stages of the customer journey, including project consultation, order management, delivery coordination, installation support, and post-sale service. Establish and maintain service standards, procedures, and best practices to ensure a consistent and high-quality customer experience. Drive process improvement initiatives that enhance customer satisfaction, increase operational efficiency, and reduce service-related issues. Serve as an escalation point for complex customer concerns, ensuring prompt resolution and effective communication. Partner closely with Sales, Operations, Engineering, Service, Marketing, and IT teams to align processes and deliver a seamless customer experience. Develop training materials, playbooks, and standard operating procedures to support employee development and consistency in service delivery. Monitor, analyze, and report on key performance indicators (KPIs), including customer satisfaction, response times, issue resolution, and team productivity. Leverage customer feedback and performance data to identify trends and recommend improvements. Champion the Western Architectural Openings brand by ensuring every customer interaction reflects professionalism, quality, and responsiveness. Demonstrate MITER Brands' Guiding Principles in all business interactions. Perform other duties as assigned. Qualifications 5-8 years of leadership experience in customer experience, customer service, account management, project coordination, or related customer-facing functions. Proven success leading teams and developing high-performing customer service organizations. Experience creating, implementing, and improving customer-focused processes and programs. Strong communication, problem-solving, coaching, and relationship-building skills. Ability to manage multiple priorities and drive results in a fast-paced, evolving environment. Experience utilizing CRM systems, customer service platforms, and performance reporting tools. Demonstrated ability to collaborate effectively across multiple departments and levels of the organization. Passion for delivering exceptional customer experiences and building long-term customer relationships. Education & Experience Bachelor's degree in Business, Marketing, Construction Management, Communications, or a related field preferred. Experience within the window and door, building products, construction, manufacturing, architectural products, or a related industry strongly preferred. Equivalent combinations of education, training, and experience will be considered. Travel Requirements Occasional travel may be required, including overnight travel as needed. Why Join Western Architectural Openings & MITER Brands? Western Architectural Openings is part of MITER Brands, one of North America's leading manufacturers of high-quality windows and doors. Together, we combine innovation, craftsmanship, and customer commitment to deliver exceptional solutions to homeowners, architects, builders, and dealers. What You'll Gain Leadership Opportunity: Build and shape a growing customer experience function with significant business impact. Professional Growth: Join a thriving organization committed to talent development and career advancement. Collaborative Environment: Partner with cross-functional teams to drive meaningful improvements and customer-focused solutions. Industry Leadership: Be part of a company recognized for quality, innovation, and excellence in the building products industry. Stability and Momentum: Join a growing organization with a strong vision, people-first culture, and long-term commitment to success. What We Offer At MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals. We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance. Health & Wellness Three comprehensive medical plan optionsPrescription drug coverageDental insuranceVision insuranceTeladoc virtual healthcare servicesEmployee Assistance Program (EAP)Annual Wellness Clinic Financial Protection Company-paid Life InsuranceVoluntary Life InsuranceCompany-paid Short-Term DisabilityCompany-paid Long-Term DisabilitySupplemental Hospital Indemnity InsuranceCritical Illness InsuranceAccident Insurance Additional Benefits Paid Time Off (PTO) and paid holidays401(k) retirement plan with company matchTuition Reimbursement ProgramLegal InsuranceIdentity Theft ProtectionPet InsuranceTeam Member Discount Program MITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law. Work Authorization and Sponsorship Disclosure: The Company does not offer employer sponsorship at this time. Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.
Job Description Benefits Specialist at MITER Brands Compensation Range: $62,000 - $77,000 (Depending on Experience) Schedule: Monday - Friday Office Hours: 8:00 - 5:00 We are seeking a Benefits Specialist with hands-on experience administering employee benefit programs who can be based at either our Harrisburg, PA, or Venice, FL office. This is an onsite position. About MITER Brands MITER Brands is one of the nation's largest manufacturers of residential windows and doors, serving homeowners, builders, architects, and dealers throughout North America. Headquartered in Harrisburg, Pennsylvania, MITER Brands operates manufacturing facilities and customer service locations across the United States. Our family of leading brands includes MI Windows and Doors, Milgard Windows & Doors, PGT Custom Windows + Doors, Anlin Windows & Doors, and Western Architectural Openings. Together, these trusted brands are committed to delivering innovative, high-quality products and exceptional customer experiences. Driven by our purpose of enhancing life by improving homes, we foster a culture built on safety, integrity, innovation, and continuous improvement. As a growing organization, we offer team members the opportunity to make a meaningful impact while contributing to some of the most recognized window and door brands in North America. What You'll Do We're seeking a Benefits Specialist with hands-on experience administering employee benefit programs, including health and welfare plans, 401(k) administration, compliance, audits, vendor management, and employee support. The Benefits Specialist is responsible for the administration, compliance, communication, and continuous improvement of MITER Brands' employee benefit programs. This role serves as a subject matter expert for benefits administration, supporting benefit enrollments, plan compliance, vendor partnerships, retirement programs, audits, reconciliations, and employee inquiries. The ideal candidate will have direct experience managing employee benefit programs, ensuring compliance with applicable regulations, analyzing benefits data, resolving complex employee inquiries, and delivering an exceptional team member experience. This position is best suited for an experienced benefits professional with dedicated benefits administration expertise. Responsibilities Conduct routine and complex audits within the Human Capital Management (HCM) system to ensure accurate benefit enrollment and eligibility determinations and provide eligibility information to third-party administrators (TPAs). Identify and perform non-routine audits through independent analysis of facts and circumstances, exercising sound judgment with minimal supervision. Ensure systems are properly configured, tested, and validated to support a seamless open enrollment process. Maintain compliance with federal, state, and local regulations by reviewing and interpreting filing requirements and obligations, including Form 5500 filings, required notices, dependent verification, and beneficiary determinations. Research and analyze benefit trends, regulatory changes, and emerging technologies related to benefits administration and compliance. Partner with benefit vendors to evaluate current programs, benchmark industry best practices, and identify opportunities for continuous improvement. Conduct cost-benefit analyses and recommend benefit and compliance solutions that align with organizational objectives. Develop and distribute team member communications regarding benefit programs, enrollment processes, plan changes, rate updates, and educational resources. Collaborate with Finance and Human Resources teams to support reporting needs, resolve issues, and provide data analysis. Investigate and resolve routine and complex benefit inquiries related to 401(k) plans, health and welfare plans, enrollment, eligibility, life events, contribution amounts, and plan changes. Interpret plan provisions, conduct fact-finding, and provide recommendations regarding employee benefit concerns with minimal supervision. Administer the company's 401(k) plan, ensuring timely payroll funding and accurate processing. Manage the preparation, processing, reconciliation, and timely payment of monthly benefit invoices and insurance premiums. Administer tuition reimbursement and scholarship programs. Respond to team member inquiries regarding benefits administration, policies, and procedures in a timely and professional manner. Assist the Benefits Manager with reporting requirements, compliance activities, and special projects. Perform other duties as assigned. Qualifications Associate degree and 3+ years of direct benefits administration experience, or an equivalent combination of education and experience. Experience administering employee benefit programs, including medical, dental, vision, life, disability, and retirement plans. Strong knowledge of employee benefits administration, enrollments, eligibility, life events, and compliance requirements. Experience conducting audits, reconciliations, and data analysis with a strong focus on accuracy and quality. Advanced proficiency in Microsoft Office applications, particularly Excel. Exceptional attention to detail and strong organizational skills. Customer-focused mindset with a professional approach to employee support. Strong analytical, problem-solving, and critical-thinking skills. Excellent verbal and written communication skills. Ability to manage multiple priorities and deadlines in a fast-paced environment. Ability to maintain confidentiality and handle sensitive information with discretion. Preferred Qualifications Hands-on experience with Workday HRIS configuration, reporting, benefits administration, or module support. Experience administering 401(k) plans and supporting health and welfare benefit programs. Experience managing benefit vendor relationships and eligibility feeds. Knowledge of ERISA, COBRA, ACA, Form 5500 filings, and other benefits-related compliance requirements. Experience supporting open enrollment planning, testing, implementation, and employee education. Experience supporting a multi-site or multi-state workforce. Why Join MITER Brands? At MITER Brands, you'll be part of a team dedicated to improving homes and enhancing lives. We offer a collaborative environment where innovation, integrity, and continuous improvement are valued. As a Benefits Specialist, you'll play a key role in supporting the health, financial well-being, and overall experience of our team members across the organization through the administration and continuous enhancement of our benefits programs. What We Offer At MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals. We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance. Health & Wellness Three comprehensive medical plan optionsPrescription drug coverageDental insuranceVision insuranceTeladoc virtual healthcare servicesEmployee Assistance Program (EAP)Annual Wellness Clinic Financial Protection Company-paid Life InsuranceVoluntary Life InsuranceCompany-paid Short-Term DisabilityCompany-paid Long-Term DisabilitySupplemental Hospital Indemnity InsuranceCritical Illness InsuranceAccident Insurance Additional Benefits Paid Time Off (PTO) and paid holidays401(k) retirement plan with company matchTuition Reimbursement ProgramLegal InsuranceIdentity Theft ProtectionPet InsuranceTeam Member Discount Program MITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law. Work Authorization and Sponsorship Disclosure: The Company does not offer employer sponsorship at this time. Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.
07/27/2026
Full time
Job Description Benefits Specialist at MITER Brands Compensation Range: $62,000 - $77,000 (Depending on Experience) Schedule: Monday - Friday Office Hours: 8:00 - 5:00 We are seeking a Benefits Specialist with hands-on experience administering employee benefit programs who can be based at either our Harrisburg, PA, or Venice, FL office. This is an onsite position. About MITER Brands MITER Brands is one of the nation's largest manufacturers of residential windows and doors, serving homeowners, builders, architects, and dealers throughout North America. Headquartered in Harrisburg, Pennsylvania, MITER Brands operates manufacturing facilities and customer service locations across the United States. Our family of leading brands includes MI Windows and Doors, Milgard Windows & Doors, PGT Custom Windows + Doors, Anlin Windows & Doors, and Western Architectural Openings. Together, these trusted brands are committed to delivering innovative, high-quality products and exceptional customer experiences. Driven by our purpose of enhancing life by improving homes, we foster a culture built on safety, integrity, innovation, and continuous improvement. As a growing organization, we offer team members the opportunity to make a meaningful impact while contributing to some of the most recognized window and door brands in North America. What You'll Do We're seeking a Benefits Specialist with hands-on experience administering employee benefit programs, including health and welfare plans, 401(k) administration, compliance, audits, vendor management, and employee support. The Benefits Specialist is responsible for the administration, compliance, communication, and continuous improvement of MITER Brands' employee benefit programs. This role serves as a subject matter expert for benefits administration, supporting benefit enrollments, plan compliance, vendor partnerships, retirement programs, audits, reconciliations, and employee inquiries. The ideal candidate will have direct experience managing employee benefit programs, ensuring compliance with applicable regulations, analyzing benefits data, resolving complex employee inquiries, and delivering an exceptional team member experience. This position is best suited for an experienced benefits professional with dedicated benefits administration expertise. Responsibilities Conduct routine and complex audits within the Human Capital Management (HCM) system to ensure accurate benefit enrollment and eligibility determinations and provide eligibility information to third-party administrators (TPAs). Identify and perform non-routine audits through independent analysis of facts and circumstances, exercising sound judgment with minimal supervision. Ensure systems are properly configured, tested, and validated to support a seamless open enrollment process. Maintain compliance with federal, state, and local regulations by reviewing and interpreting filing requirements and obligations, including Form 5500 filings, required notices, dependent verification, and beneficiary determinations. Research and analyze benefit trends, regulatory changes, and emerging technologies related to benefits administration and compliance. Partner with benefit vendors to evaluate current programs, benchmark industry best practices, and identify opportunities for continuous improvement. Conduct cost-benefit analyses and recommend benefit and compliance solutions that align with organizational objectives. Develop and distribute team member communications regarding benefit programs, enrollment processes, plan changes, rate updates, and educational resources. Collaborate with Finance and Human Resources teams to support reporting needs, resolve issues, and provide data analysis. Investigate and resolve routine and complex benefit inquiries related to 401(k) plans, health and welfare plans, enrollment, eligibility, life events, contribution amounts, and plan changes. Interpret plan provisions, conduct fact-finding, and provide recommendations regarding employee benefit concerns with minimal supervision. Administer the company's 401(k) plan, ensuring timely payroll funding and accurate processing. Manage the preparation, processing, reconciliation, and timely payment of monthly benefit invoices and insurance premiums. Administer tuition reimbursement and scholarship programs. Respond to team member inquiries regarding benefits administration, policies, and procedures in a timely and professional manner. Assist the Benefits Manager with reporting requirements, compliance activities, and special projects. Perform other duties as assigned. Qualifications Associate degree and 3+ years of direct benefits administration experience, or an equivalent combination of education and experience. Experience administering employee benefit programs, including medical, dental, vision, life, disability, and retirement plans. Strong knowledge of employee benefits administration, enrollments, eligibility, life events, and compliance requirements. Experience conducting audits, reconciliations, and data analysis with a strong focus on accuracy and quality. Advanced proficiency in Microsoft Office applications, particularly Excel. Exceptional attention to detail and strong organizational skills. Customer-focused mindset with a professional approach to employee support. Strong analytical, problem-solving, and critical-thinking skills. Excellent verbal and written communication skills. Ability to manage multiple priorities and deadlines in a fast-paced environment. Ability to maintain confidentiality and handle sensitive information with discretion. Preferred Qualifications Hands-on experience with Workday HRIS configuration, reporting, benefits administration, or module support. Experience administering 401(k) plans and supporting health and welfare benefit programs. Experience managing benefit vendor relationships and eligibility feeds. Knowledge of ERISA, COBRA, ACA, Form 5500 filings, and other benefits-related compliance requirements. Experience supporting open enrollment planning, testing, implementation, and employee education. Experience supporting a multi-site or multi-state workforce. Why Join MITER Brands? At MITER Brands, you'll be part of a team dedicated to improving homes and enhancing lives. We offer a collaborative environment where innovation, integrity, and continuous improvement are valued. As a Benefits Specialist, you'll play a key role in supporting the health, financial well-being, and overall experience of our team members across the organization through the administration and continuous enhancement of our benefits programs. What We Offer At MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals. We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance. Health & Wellness Three comprehensive medical plan optionsPrescription drug coverageDental insuranceVision insuranceTeladoc virtual healthcare servicesEmployee Assistance Program (EAP)Annual Wellness Clinic Financial Protection Company-paid Life InsuranceVoluntary Life InsuranceCompany-paid Short-Term DisabilityCompany-paid Long-Term DisabilitySupplemental Hospital Indemnity InsuranceCritical Illness InsuranceAccident Insurance Additional Benefits Paid Time Off (PTO) and paid holidays401(k) retirement plan with company matchTuition Reimbursement ProgramLegal InsuranceIdentity Theft ProtectionPet InsuranceTeam Member Discount Program MITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law. Work Authorization and Sponsorship Disclosure: The Company does not offer employer sponsorship at this time. Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.
Job Description Build Your Career with Ashley Join a team committed to keeping Ashley the world's largest manufacturer of furniture. Payroll Specialist What Will You Do? The Payroll Specialist will process weekly hourly payrolls for all Ashley Companies and prepare related reports. Process payrolls: process employee miscellaneous deductions, receive hours/wage data via AS400 and Excel, audit driver trip packets, import data into HRIS, make adjustments (data entry) as necessary, run reports, verify reports, print checks and sort checks. Work closely with offsite payroll departments and other internal departments and/or supervisors to coordinate the completion of weekly payrolls. Prepare payroll reports. Perform audit of select information entered by the Human Resource Department, other clerical tasks such as filing, data entry, review of scanned documents and handle payroll related calls and inquiries. Answer questions from supervisors and employees regarding pay. What Do You Need? Associate Degree in Accounting or related field or equivalent work experience, required. 6 months of hands-on payroll experience or general office experience, required. Experience with computerized payroll systems and document management systems desired. Who We Are At Ashley, we're more than a business we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It's the reason we're always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is in our industry. Ready to grow? You've come to the right place. Ashley Furniture has a "Growth Mindset", and once you join our team, you'll learn from the best in the business. Apply today and find your home at Ashley! Benefits We Offer Health, Dental, Vision, Employee Assistance Program Paid Vacation, Holidays, and Your Birthday off Generous Employee Discount on home furnishings Professional Development Opportunities Ashley Wellness Centers (location specific) and Medical Tourism Telehealth 401(k) and Profit Sharing Life Insurance Our Core Values Honesty & Integrity Passion, Drive, Discipline Continuous Improvement/Operational Excellence Dirty Fingernail Growth Focused To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.
07/27/2026
Full time
Job Description Build Your Career with Ashley Join a team committed to keeping Ashley the world's largest manufacturer of furniture. Payroll Specialist What Will You Do? The Payroll Specialist will process weekly hourly payrolls for all Ashley Companies and prepare related reports. Process payrolls: process employee miscellaneous deductions, receive hours/wage data via AS400 and Excel, audit driver trip packets, import data into HRIS, make adjustments (data entry) as necessary, run reports, verify reports, print checks and sort checks. Work closely with offsite payroll departments and other internal departments and/or supervisors to coordinate the completion of weekly payrolls. Prepare payroll reports. Perform audit of select information entered by the Human Resource Department, other clerical tasks such as filing, data entry, review of scanned documents and handle payroll related calls and inquiries. Answer questions from supervisors and employees regarding pay. What Do You Need? Associate Degree in Accounting or related field or equivalent work experience, required. 6 months of hands-on payroll experience or general office experience, required. Experience with computerized payroll systems and document management systems desired. Who We Are At Ashley, we're more than a business we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It's the reason we're always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is in our industry. Ready to grow? You've come to the right place. Ashley Furniture has a "Growth Mindset", and once you join our team, you'll learn from the best in the business. Apply today and find your home at Ashley! Benefits We Offer Health, Dental, Vision, Employee Assistance Program Paid Vacation, Holidays, and Your Birthday off Generous Employee Discount on home furnishings Professional Development Opportunities Ashley Wellness Centers (location specific) and Medical Tourism Telehealth 401(k) and Profit Sharing Life Insurance Our Core Values Honesty & Integrity Passion, Drive, Discipline Continuous Improvement/Operational Excellence Dirty Fingernail Growth Focused To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.
Job Description Build Your Career with Ashley Join a team committed to keeping Ashley the world's largest manufacturer of furniture. Payroll Specialist What Will You Do? The Payroll Specialist will process weekly hourly payrolls for all Ashley Companies and prepare related reports. Process payrolls: process employee miscellaneous deductions, receive hours/wage data via AS400 and Excel, audit driver trip packets, import data into HRIS, make adjustments (data entry) as necessary, run reports, verify reports, print checks and sort checks. Work closely with offsite payroll departments and other internal departments and/or supervisors to coordinate the completion of weekly payrolls. Prepare payroll reports. Perform audit of select information entered by the Human Resource Department, other clerical tasks such as filing, data entry, review of scanned documents and handle payroll related calls and inquiries. Answer questions from supervisors and employees regarding pay. What Do You Need? Associate Degree in Accounting or related field or equivalent work experience, required. 6 months of hands-on payroll experience or general office experience, required. Experience with computerized payroll systems and document management systems desired. Who We Are At Ashley, we're more than a business we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It's the reason we're always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is in our industry. Ready to grow? You've come to the right place. Ashley Furniture has a "Growth Mindset", and once you join our team, you'll learn from the best in the business. Apply today and find your home at Ashley! Benefits We Offer Health, Dental, Vision, Employee Assistance Program Paid Vacation, Holidays, and Your Birthday off Generous Employee Discount on home furnishings Professional Development Opportunities Ashley Wellness Centers (location specific) and Medical Tourism Telehealth 401(k) and Profit Sharing Life Insurance Our Core Values Honesty & Integrity Passion, Drive, Discipline Continuous Improvement/Operational Excellence Dirty Fingernail Growth Focused To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.
07/27/2026
Full time
Job Description Build Your Career with Ashley Join a team committed to keeping Ashley the world's largest manufacturer of furniture. Payroll Specialist What Will You Do? The Payroll Specialist will process weekly hourly payrolls for all Ashley Companies and prepare related reports. Process payrolls: process employee miscellaneous deductions, receive hours/wage data via AS400 and Excel, audit driver trip packets, import data into HRIS, make adjustments (data entry) as necessary, run reports, verify reports, print checks and sort checks. Work closely with offsite payroll departments and other internal departments and/or supervisors to coordinate the completion of weekly payrolls. Prepare payroll reports. Perform audit of select information entered by the Human Resource Department, other clerical tasks such as filing, data entry, review of scanned documents and handle payroll related calls and inquiries. Answer questions from supervisors and employees regarding pay. What Do You Need? Associate Degree in Accounting or related field or equivalent work experience, required. 6 months of hands-on payroll experience or general office experience, required. Experience with computerized payroll systems and document management systems desired. Who We Are At Ashley, we're more than a business we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It's the reason we're always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is in our industry. Ready to grow? You've come to the right place. Ashley Furniture has a "Growth Mindset", and once you join our team, you'll learn from the best in the business. Apply today and find your home at Ashley! Benefits We Offer Health, Dental, Vision, Employee Assistance Program Paid Vacation, Holidays, and Your Birthday off Generous Employee Discount on home furnishings Professional Development Opportunities Ashley Wellness Centers (location specific) and Medical Tourism Telehealth 401(k) and Profit Sharing Life Insurance Our Core Values Honesty & Integrity Passion, Drive, Discipline Continuous Improvement/Operational Excellence Dirty Fingernail Growth Focused To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.
Ashley Furniture Industries, LLC.
La Crosse, Wisconsin
Job Description Build Your Career with Ashley Join a team committed to keeping Ashley the world's largest manufacturer of furniture. Payroll Specialist What Will You Do? The Payroll Specialist will process weekly hourly payrolls for all Ashley Companies and prepare related reports. Process payrolls: process employee miscellaneous deductions, receive hours/wage data via AS400 and Excel, audit driver trip packets, import data into HRIS, make adjustments (data entry) as necessary, run reports, verify reports, print checks and sort checks. Work closely with offsite payroll departments and other internal departments and/or supervisors to coordinate the completion of weekly payrolls. Prepare payroll reports. Perform audit of select information entered by the Human Resource Department, other clerical tasks such as filing, data entry, review of scanned documents and handle payroll related calls and inquiries. Answer questions from supervisors and employees regarding pay. What Do You Need? Associate Degree in Accounting or related field or equivalent work experience, required. 6 months of hands-on payroll experience or general office experience, required. Experience with computerized payroll systems and document management systems desired. Who We Are At Ashley, we're more than a business we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It's the reason we're always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is in our industry. Ready to grow? You've come to the right place. Ashley Furniture has a "Growth Mindset", and once you join our team, you'll learn from the best in the business. Apply today and find your home at Ashley! Benefits We Offer Health, Dental, Vision, Employee Assistance Program Paid Vacation, Holidays, and Your Birthday off Generous Employee Discount on home furnishings Professional Development Opportunities Ashley Wellness Centers (location specific) and Medical Tourism Telehealth 401(k) and Profit Sharing Life Insurance Our Core Values Honesty & Integrity Passion, Drive, Discipline Continuous Improvement/Operational Excellence Dirty Fingernail Growth Focused To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.
07/27/2026
Full time
Job Description Build Your Career with Ashley Join a team committed to keeping Ashley the world's largest manufacturer of furniture. Payroll Specialist What Will You Do? The Payroll Specialist will process weekly hourly payrolls for all Ashley Companies and prepare related reports. Process payrolls: process employee miscellaneous deductions, receive hours/wage data via AS400 and Excel, audit driver trip packets, import data into HRIS, make adjustments (data entry) as necessary, run reports, verify reports, print checks and sort checks. Work closely with offsite payroll departments and other internal departments and/or supervisors to coordinate the completion of weekly payrolls. Prepare payroll reports. Perform audit of select information entered by the Human Resource Department, other clerical tasks such as filing, data entry, review of scanned documents and handle payroll related calls and inquiries. Answer questions from supervisors and employees regarding pay. What Do You Need? Associate Degree in Accounting or related field or equivalent work experience, required. 6 months of hands-on payroll experience or general office experience, required. Experience with computerized payroll systems and document management systems desired. Who We Are At Ashley, we're more than a business we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It's the reason we're always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is in our industry. Ready to grow? You've come to the right place. Ashley Furniture has a "Growth Mindset", and once you join our team, you'll learn from the best in the business. Apply today and find your home at Ashley! Benefits We Offer Health, Dental, Vision, Employee Assistance Program Paid Vacation, Holidays, and Your Birthday off Generous Employee Discount on home furnishings Professional Development Opportunities Ashley Wellness Centers (location specific) and Medical Tourism Telehealth 401(k) and Profit Sharing Life Insurance Our Core Values Honesty & Integrity Passion, Drive, Discipline Continuous Improvement/Operational Excellence Dirty Fingernail Growth Focused To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Specialist, System Engineering (Space Optics) Job Code: 39723 Job Location: Rochester, NY Job Schedule: 9/80 (Every other Friday off!) Relocation: Relocation assistance is available to qualified applicants Job Description: The L3Harris space superiority and imaging systems engineering department is seeking a systems engineer to join our team and support programs that we have recently won. The department specializes in space-based, small and large aperture visible and infrared telescopes with integrated electromechanical devices used for motion and focus control. The successful candidate will be a technical point of contact and IPT, performing technical analysis, managing specifications, and generating design review and technical documents. Additional responsibilities include leading the test and design verification, requirements sell off, and end item data package (EIDP) generation efforts. Essential Functions: Systems engineering experience in passive/active electro-optical hardware Perform technical analysis, manage specifications, and generate design review, requirements, specifications, interface, and technical documents. Support product test and design verification, requirements sell-off, risk assessments and mitigations, end item data package generation efforts Engage in continuous process improvement initiatives to enhance engineering efficiency and effectiveness. Coordinate with cross-functional teams to ensure integration and compatibility of all system components and provide technical leadership and guidance throughout the entire project lifecycle. Utilize systems engineering tools and methodologies to support model-based systems engineering (MBSE). Contribute to proposal development and program planning activities. Qualifications: Bachelor's Degree and minimum 4 years of prior relevant experience. Graduate Degree and a minimum of 2 years of prior related experience. In lieu of a degree, minimum of 8 years of prior related experience. Professional experience in a systems engineering role supporting requirements, design, manufacturing, and integration of systems Professional experience working with MBSE tools and methodologies Experience working on aerospace products Preferred Additional Skills: Candidate with an active Top Secret/SCI clearance is highly desirable. Technical Subject Matter Expertise in optical, electro-optical, electrical, mechanical, electromechanical, or equivalent engineering discipline. Relevant experience with the design, manufacture, integration, test and sell-off of space-based EO/IR subsystems. Cameo Systems/No Magic Model-based systems engineering (MBSE), SysML Ability to manage multiple and competing priorities. Ability to support program milestone reviews (SRR, SDR, PDR, CDR, FCA/PCA, PSR). Ability to collaborate across all levels of leadership. Work collaboratively with others and complete assignments with a team-oriented approach. Strong communication and interpersonal skills - taking complex concepts and sharing with others. Ability to architect an end-to-end space system with a full understanding of the product lifecycle. Experience with project management aspects of technology development programs. Experience with estimating and managing costs & creating and managing schedules In compliance with pay transparency requirements, the salary range for this role in Colorado state, Hawaii, Illinois, Maryland, Minnesota, New York state, and Vermont is $80,500.00 - $149,500.00 This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
07/27/2026
Full time
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Specialist, System Engineering (Space Optics) Job Code: 39723 Job Location: Rochester, NY Job Schedule: 9/80 (Every other Friday off!) Relocation: Relocation assistance is available to qualified applicants Job Description: The L3Harris space superiority and imaging systems engineering department is seeking a systems engineer to join our team and support programs that we have recently won. The department specializes in space-based, small and large aperture visible and infrared telescopes with integrated electromechanical devices used for motion and focus control. The successful candidate will be a technical point of contact and IPT, performing technical analysis, managing specifications, and generating design review and technical documents. Additional responsibilities include leading the test and design verification, requirements sell off, and end item data package (EIDP) generation efforts. Essential Functions: Systems engineering experience in passive/active electro-optical hardware Perform technical analysis, manage specifications, and generate design review, requirements, specifications, interface, and technical documents. Support product test and design verification, requirements sell-off, risk assessments and mitigations, end item data package generation efforts Engage in continuous process improvement initiatives to enhance engineering efficiency and effectiveness. Coordinate with cross-functional teams to ensure integration and compatibility of all system components and provide technical leadership and guidance throughout the entire project lifecycle. Utilize systems engineering tools and methodologies to support model-based systems engineering (MBSE). Contribute to proposal development and program planning activities. Qualifications: Bachelor's Degree and minimum 4 years of prior relevant experience. Graduate Degree and a minimum of 2 years of prior related experience. In lieu of a degree, minimum of 8 years of prior related experience. Professional experience in a systems engineering role supporting requirements, design, manufacturing, and integration of systems Professional experience working with MBSE tools and methodologies Experience working on aerospace products Preferred Additional Skills: Candidate with an active Top Secret/SCI clearance is highly desirable. Technical Subject Matter Expertise in optical, electro-optical, electrical, mechanical, electromechanical, or equivalent engineering discipline. Relevant experience with the design, manufacture, integration, test and sell-off of space-based EO/IR subsystems. Cameo Systems/No Magic Model-based systems engineering (MBSE), SysML Ability to manage multiple and competing priorities. Ability to support program milestone reviews (SRR, SDR, PDR, CDR, FCA/PCA, PSR). Ability to collaborate across all levels of leadership. Work collaboratively with others and complete assignments with a team-oriented approach. Strong communication and interpersonal skills - taking complex concepts and sharing with others. Ability to architect an end-to-end space system with a full understanding of the product lifecycle. Experience with project management aspects of technology development programs. Experience with estimating and managing costs & creating and managing schedules In compliance with pay transparency requirements, the salary range for this role in Colorado state, Hawaii, Illinois, Maryland, Minnesota, New York state, and Vermont is $80,500.00 - $149,500.00 This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
Job Description Build Your Career with Ashley Join a team committed to keeping Ashley the world's largest manufacturer of furniture. Payroll Specialist What Will You Do? The Payroll Specialist will process weekly hourly payrolls for all Ashley Companies and prepare related reports. Process payrolls: process employee miscellaneous deductions, receive hours/wage data via AS400 and Excel, audit driver trip packets, import data into HRIS, make adjustments (data entry) as necessary, run reports, verify reports, print checks and sort checks. Work closely with offsite payroll departments and other internal departments and/or supervisors to coordinate the completion of weekly payrolls. Prepare payroll reports. Perform audit of select information entered by the Human Resource Department, other clerical tasks such as filing, data entry, review of scanned documents and handle payroll related calls and inquiries. Answer questions from supervisors and employees regarding pay. What Do You Need? Associate Degree in Accounting or related field or equivalent work experience, required. 6 months of hands-on payroll experience or general office experience, required. Experience with computerized payroll systems and document management systems desired. Who We Are At Ashley, we're more than a business we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It's the reason we're always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is in our industry. Ready to grow? You've come to the right place. Ashley Furniture has a "Growth Mindset", and once you join our team, you'll learn from the best in the business. Apply today and find your home at Ashley! Benefits We Offer Health, Dental, Vision, Employee Assistance Program Paid Vacation, Holidays, and Your Birthday off Generous Employee Discount on home furnishings Professional Development Opportunities Ashley Wellness Centers (location specific) and Medical Tourism Telehealth 401(k) and Profit Sharing Life Insurance Our Core Values Honesty & Integrity Passion, Drive, Discipline Continuous Improvement/Operational Excellence Dirty Fingernail Growth Focused To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.
07/27/2026
Full time
Job Description Build Your Career with Ashley Join a team committed to keeping Ashley the world's largest manufacturer of furniture. Payroll Specialist What Will You Do? The Payroll Specialist will process weekly hourly payrolls for all Ashley Companies and prepare related reports. Process payrolls: process employee miscellaneous deductions, receive hours/wage data via AS400 and Excel, audit driver trip packets, import data into HRIS, make adjustments (data entry) as necessary, run reports, verify reports, print checks and sort checks. Work closely with offsite payroll departments and other internal departments and/or supervisors to coordinate the completion of weekly payrolls. Prepare payroll reports. Perform audit of select information entered by the Human Resource Department, other clerical tasks such as filing, data entry, review of scanned documents and handle payroll related calls and inquiries. Answer questions from supervisors and employees regarding pay. What Do You Need? Associate Degree in Accounting or related field or equivalent work experience, required. 6 months of hands-on payroll experience or general office experience, required. Experience with computerized payroll systems and document management systems desired. Who We Are At Ashley, we're more than a business we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It's the reason we're always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is in our industry. Ready to grow? You've come to the right place. Ashley Furniture has a "Growth Mindset", and once you join our team, you'll learn from the best in the business. Apply today and find your home at Ashley! Benefits We Offer Health, Dental, Vision, Employee Assistance Program Paid Vacation, Holidays, and Your Birthday off Generous Employee Discount on home furnishings Professional Development Opportunities Ashley Wellness Centers (location specific) and Medical Tourism Telehealth 401(k) and Profit Sharing Life Insurance Our Core Values Honesty & Integrity Passion, Drive, Discipline Continuous Improvement/Operational Excellence Dirty Fingernail Growth Focused To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. J ob Title: Specialist, Software Engineering Job Code: 39048 Job Location: Greenville, TX On-Site Job Schedule: 9/80 Off every other Friday, 1st Shift Job Description: In this role, you will contribute to the design, development, integration, and testing of software components in a Linux-based environment. The ideal candidate has experience in object-oriented software development using C++, is comfortable working with scripting languages such as Python and Bash, and thrives in a collaborative Agile development setting. Essential Functions: Must obtain and maintain a DoD Secret Security Clearance Design, develop, implement, and integrate software components in a Linux environment Perform software coding, debugging, simulation, and integration testing Support software component development throughout the full development lifecycle Collaborate effectively with cross-functional teams to deliver high-quality software solutions Contribute to continuous improvement initiatives, process innovation, and lessons-learned activities Participate in Agile development processes and apply DevOps fundamentals in day-to-day work Qualifications: Bachelor's Degree and minimum 4 years of prior relevant experience. Graduate Degree and a minimum of 2 years of prior related experience. In lieu of a degree, minimum of 8 years of prior related experience. Minimum of 2 years of object-oriented software development experience using C++ Experience with software development and integration in Linux Experience with scripting languages such as Python and Bash Preferred Additional Skills: Secret Security Clearance Experience with software design patterns and frameworks Familiarity with virtualization, containerization, and hybrid computing environments Experience with SQL/NoSQL database design and query development Background in software and hardware troubleshooting Familiarity with ISR systems Experience with automated software test tools and frameworks Experience with multi-threaded, parallel, and/or GPU programming Experience with Google Protocol Buffers and network socket programming Strong communication skills and the ability to work closely with assigned teams L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
07/27/2026
Full time
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. J ob Title: Specialist, Software Engineering Job Code: 39048 Job Location: Greenville, TX On-Site Job Schedule: 9/80 Off every other Friday, 1st Shift Job Description: In this role, you will contribute to the design, development, integration, and testing of software components in a Linux-based environment. The ideal candidate has experience in object-oriented software development using C++, is comfortable working with scripting languages such as Python and Bash, and thrives in a collaborative Agile development setting. Essential Functions: Must obtain and maintain a DoD Secret Security Clearance Design, develop, implement, and integrate software components in a Linux environment Perform software coding, debugging, simulation, and integration testing Support software component development throughout the full development lifecycle Collaborate effectively with cross-functional teams to deliver high-quality software solutions Contribute to continuous improvement initiatives, process innovation, and lessons-learned activities Participate in Agile development processes and apply DevOps fundamentals in day-to-day work Qualifications: Bachelor's Degree and minimum 4 years of prior relevant experience. Graduate Degree and a minimum of 2 years of prior related experience. In lieu of a degree, minimum of 8 years of prior related experience. Minimum of 2 years of object-oriented software development experience using C++ Experience with software development and integration in Linux Experience with scripting languages such as Python and Bash Preferred Additional Skills: Secret Security Clearance Experience with software design patterns and frameworks Familiarity with virtualization, containerization, and hybrid computing environments Experience with SQL/NoSQL database design and query development Background in software and hardware troubleshooting Familiarity with ISR systems Experience with automated software test tools and frameworks Experience with multi-threaded, parallel, and/or GPU programming Experience with Google Protocol Buffers and network socket programming Strong communication skills and the ability to work closely with assigned teams L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
Associate Director of Advancement Data Management Amherst Campus Full Time JR7049 Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff. Job Description: Amherst College invites applications for the Associate Director of Advancement Data Management position. The Associate Director of Advancement Data Management is a full-time, year-round position. The expected salary range for this job opportunity is: $73,000 to $77,000. The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations. Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Click here for Benefits Information . The Associate Director of Advancement Data Management is responsible for the comprehensive processing, management, and stewardship of all Advancement gift and biographical data. The Associate Director leads a team dedicated to carefully and strategically managing and maintaining gift, donor, and constituent information, implementing systems and processes that ensure data integrity and accuracy in support of fundraising, stewardship, and engagement goals. Reporting to and strategically partnering with the Senior Director of Advancement Operations, the Associate Director of Advancement Data Management supervises a team of data management specialists responsible for processing all gifts and pledges and maintaining biographical data for alumni, families, and constituents in the Advancement CRM (Slate). The Associate Director ensures the timely and accurate entry of data, resolves data issues or discrepancies, leads projects to improve data quality, systems, and workflows, and develops, communicates, and enforces Advancement data policies, documentation, and governance frameworks to ensure accuracy, security, and compliance. This role also includes supervision and coordination of coverage for Advancement Office reception duties. The Associate Director brings leadership, sound judgment, and a proactive and collaborative approach to a complex, high-volume operation. They set clear expectations, support staff development, and foster a culture of accountability and continuous improvement. Known as a thoughtful and reliable partner across Advancement, the Associate Director communicates clearly and professionally, navigates sensitive matters with discretion, and approaches their work with a deep sense of responsibility to the institution and its constituents. Advancement staff are expected to promote a positive, solutions-focused workplace culture through professional and constructive engagement in meetings, collaborations, and daily interactions. Advancement work also includes several "all-hands-on-deck" events that require occasional evening and weekend participation to support key College events, including-but not limited to-Reunion and Homecoming. Summary of Responsibilities: Data Management and Administration Manage and delegate daily processes for the accurate and timely entry and maintenance of all constituent records and giving data, ensuring systems are in place to safeguard biographical and financial information for a diverse set of constituents. Provide direction to staff for the effective, timely processing of gifts and pledges, distribution of related receipts, and regular review and revision of processing protocols and gift receipting. Maintain database accuracy and depth by analyzing audit reports, delegating data cleanup projects, and overseeing seasonal data projects. Research and troubleshoot data anomalies, build and run reports to assess data quality and productivity, and provide guidance and analysis to users. Coordinate data-sharing across campus, updating coding for various constituents, including trustees, honorary degree recipients, event attendees, and others. Create, maintain, and communicate data-related policies and procedures to ensure consistency, compliance, and the highest quality controls. Leadership and Strategy: Planning, Initiatives, and Supervision Partner with the Senior Director of Advancement Operations to develop and implement strategic plans for Advancement data management in support of fundraising, engagement, and operational goals. Lead initiatives to strengthen data workflows, integration, governance, analytics, and reporting; identify opportunities for innovation and continuous improvement. Collaborate with the Reporting & Systems team to advance automation and process improvements across Advancement and with campus partners. Facilitate and improve data-sharing across campus, representing Advancement on the College's CORE data team and coordinating with Database Services. Supervise staff responsible for gift processing and data entry, fostering collaboration, accountability, and ongoing learning. Provide regular feedback and support professional development; create opportunities for cross-training and collaboration within the team and across departments. Supervise and coordinate coverage for Advancement Office reception duties among staff. Hire, train, and oversee student workers supporting data entry as needed. Qualifications: Required High School Diploma or equivalent. Minimum of five years of progressively responsible, relevant experience in advancement operations, data management, higher education administration, or a related field. Exceptional attention to detail and accuracy, with the ability to manage multiple tasks and projects efficiently and effectively, including during periods of high volume and activity. Demonstrated ability to think strategically, prioritize work, solve problems creatively, and make sound decisions in a complex environment. Demonstrated experience managing or overseeing staff, including assigning work, setting priorities, providing guidance and feedback, and supporting professional development. Clear, professional written and verbal communication skills, with the ability to handle confidential and sensitive matters with discretion and sound judgment. High level of proficiency with data, systems, and reporting tools, with a demonstrated interest in identifying and implementing process improvements and system enhancements. Strong familiarity with and commitment to compliance, data governance, and internal control standards, with a keen focus on data integrity, consistency, and effective use of information. Demonstrated commitment to and experience with advancing diversity, equity, and inclusion in a professional setting. Ability to work occasional evenings and weekends in support of events, deadlines, and donor-related activities, as needed. Successful completion of required reference and background checks. An acceptable criminal offender records information (CORI) check. Interested candidates are asked to submit a resume and cover letter online at . Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen.) Review of applications will begin immediately and will continue until the position is filled. Amherst College is committed to an inclusive hiring process and will provide reasonable accommodations for candidates throughout the application and interview process upon request. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-855c4f6962da1c4f918df15cd7d60250
07/27/2026
Full time
Associate Director of Advancement Data Management Amherst Campus Full Time JR7049 Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff. Job Description: Amherst College invites applications for the Associate Director of Advancement Data Management position. The Associate Director of Advancement Data Management is a full-time, year-round position. The expected salary range for this job opportunity is: $73,000 to $77,000. The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations. Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Click here for Benefits Information . The Associate Director of Advancement Data Management is responsible for the comprehensive processing, management, and stewardship of all Advancement gift and biographical data. The Associate Director leads a team dedicated to carefully and strategically managing and maintaining gift, donor, and constituent information, implementing systems and processes that ensure data integrity and accuracy in support of fundraising, stewardship, and engagement goals. Reporting to and strategically partnering with the Senior Director of Advancement Operations, the Associate Director of Advancement Data Management supervises a team of data management specialists responsible for processing all gifts and pledges and maintaining biographical data for alumni, families, and constituents in the Advancement CRM (Slate). The Associate Director ensures the timely and accurate entry of data, resolves data issues or discrepancies, leads projects to improve data quality, systems, and workflows, and develops, communicates, and enforces Advancement data policies, documentation, and governance frameworks to ensure accuracy, security, and compliance. This role also includes supervision and coordination of coverage for Advancement Office reception duties. The Associate Director brings leadership, sound judgment, and a proactive and collaborative approach to a complex, high-volume operation. They set clear expectations, support staff development, and foster a culture of accountability and continuous improvement. Known as a thoughtful and reliable partner across Advancement, the Associate Director communicates clearly and professionally, navigates sensitive matters with discretion, and approaches their work with a deep sense of responsibility to the institution and its constituents. Advancement staff are expected to promote a positive, solutions-focused workplace culture through professional and constructive engagement in meetings, collaborations, and daily interactions. Advancement work also includes several "all-hands-on-deck" events that require occasional evening and weekend participation to support key College events, including-but not limited to-Reunion and Homecoming. Summary of Responsibilities: Data Management and Administration Manage and delegate daily processes for the accurate and timely entry and maintenance of all constituent records and giving data, ensuring systems are in place to safeguard biographical and financial information for a diverse set of constituents. Provide direction to staff for the effective, timely processing of gifts and pledges, distribution of related receipts, and regular review and revision of processing protocols and gift receipting. Maintain database accuracy and depth by analyzing audit reports, delegating data cleanup projects, and overseeing seasonal data projects. Research and troubleshoot data anomalies, build and run reports to assess data quality and productivity, and provide guidance and analysis to users. Coordinate data-sharing across campus, updating coding for various constituents, including trustees, honorary degree recipients, event attendees, and others. Create, maintain, and communicate data-related policies and procedures to ensure consistency, compliance, and the highest quality controls. Leadership and Strategy: Planning, Initiatives, and Supervision Partner with the Senior Director of Advancement Operations to develop and implement strategic plans for Advancement data management in support of fundraising, engagement, and operational goals. Lead initiatives to strengthen data workflows, integration, governance, analytics, and reporting; identify opportunities for innovation and continuous improvement. Collaborate with the Reporting & Systems team to advance automation and process improvements across Advancement and with campus partners. Facilitate and improve data-sharing across campus, representing Advancement on the College's CORE data team and coordinating with Database Services. Supervise staff responsible for gift processing and data entry, fostering collaboration, accountability, and ongoing learning. Provide regular feedback and support professional development; create opportunities for cross-training and collaboration within the team and across departments. Supervise and coordinate coverage for Advancement Office reception duties among staff. Hire, train, and oversee student workers supporting data entry as needed. Qualifications: Required High School Diploma or equivalent. Minimum of five years of progressively responsible, relevant experience in advancement operations, data management, higher education administration, or a related field. Exceptional attention to detail and accuracy, with the ability to manage multiple tasks and projects efficiently and effectively, including during periods of high volume and activity. Demonstrated ability to think strategically, prioritize work, solve problems creatively, and make sound decisions in a complex environment. Demonstrated experience managing or overseeing staff, including assigning work, setting priorities, providing guidance and feedback, and supporting professional development. Clear, professional written and verbal communication skills, with the ability to handle confidential and sensitive matters with discretion and sound judgment. High level of proficiency with data, systems, and reporting tools, with a demonstrated interest in identifying and implementing process improvements and system enhancements. Strong familiarity with and commitment to compliance, data governance, and internal control standards, with a keen focus on data integrity, consistency, and effective use of information. Demonstrated commitment to and experience with advancing diversity, equity, and inclusion in a professional setting. Ability to work occasional evenings and weekends in support of events, deadlines, and donor-related activities, as needed. Successful completion of required reference and background checks. An acceptable criminal offender records information (CORI) check. Interested candidates are asked to submit a resume and cover letter online at . Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen.) Review of applications will begin immediately and will continue until the position is filled. Amherst College is committed to an inclusive hiring process and will provide reasonable accommodations for candidates throughout the application and interview process upon request. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-855c4f6962da1c4f918df15cd7d60250
Principal Associate, Risk Management - Hybrid The Enterprise Payments Governance and Oversight team is seeking a dynamic Principal Associate who will play a pivotal role defining and implementing the future of payments governance and oversight for the enterprise. The Enterprise Payments Governance and Oversight team sits within the Enterprise Payments organization in the Retail Bank. The team is responsible for the governance and oversight of end-to-end core payments functions for all payment types across the enterprise, including monitoring. In this role, you will be at the forefront of payments, developing solutions to remediate some of the biggest payments-related challenges while also seeking opportunities to further enhance existing business-as-usual practices. In this exciting role, you will work closely with key stakeholders across the company to ensure we have a dynamic and well-managed payments ecosystem. This role has a high level of exposure across the lines of business and the opportunity to work with Executives to shape and deliver a payments governance strategy and implement critical initiatives tied to the priorities of the Enterprise Payments organization. You will work with smart, talented people who will challenge you to excel. The Role As the Principal Associate of Governance and Oversight (Monitoring & Infrastructure) , you will be an expert behind our enterprise-wide payment risk management. You will move beyond maintenance to design, implement, and manage cutting-edge structural frameworks that ensure robust, scalable, and compliant payment risk procedures across the enterprise. You are the essential bridge, translating top-tier enterprise strategies into immediate, high-impact monitoring and reporting capabilities. You will serve as the central liaison with 1st and 2nd Line of Defense teams to ensure our payment ecosystem-covering Real-Time Payments (RTP), ACH, and wire-is well governed for compliance and stability. What You'll Do & Deliver You will be instrumental in a transforming payments risk management that blends strategic oversight with hands-on technical execution: Revolutionize Oversight: Provide thought leadership and own the day-to-day risk procedure oversight to enable the shift from reactive to proactive risk identification and trends in alignment with Enterprise Risk Management (1st and 2nd line) teams. Drive Digital Transformation: Utilize Gen AI capabilities and automation tools to dramatically improve existing risk monitoring processes and drive operational efficiency. Be the Payments Expert: Define and oversee specialized risk management frameworks for cutting-edge payment rails, including Real-Time Payments (RTP), ACH, and wire . Lead Integration: Partner with 2nd Line of Defense teams to seamlessly operationalize high-impact risk mitigation activities within 1st Line workflows. Strategic Documentation: Establish and maintain the comprehensive inventory of business processes that serve as the foundation for the Enterprise Risk Management (ERM) framework. Process Uplift: Spearhead ad-hoc projects to enforce compliance and significantly upgrade processes to meet enterprise policy requirements. We Want You If You Are: A Risk Visionary: You have a proven operational risk management background in financial services frameworks that include Issues & Event Management, Risk & Controls, and / or Cybersecurity/Technology Data. An AI Enthusiast and Innovator: You possess a deep analytical mindset and are driven by a passion to utilize Generative AI, agents, and automation to enhance risk monitoring efficiency and enable trend analysis. A Strategic Influencer: You enjoy navigating complex organizational structures, using exceptional communication and influencing skills to collaborate and drive change across diverse 1st and 2nd Line of Defense partners. The Payments Authority: You bring a solid understanding of global payment processes, networks, and the complex regulatory environments that govern them. A Results-Driven Problem Solver: You combine project management skills with a keen eye for detail to proactively deliver against critical goals, identify process gaps, and champion continuous improvements. Location: West Creek 5 (Richmond, VA) or Center 2 (McLean, VA), this role is Hybrid, where you will be expected spend about half of your working time in office and half working virtually Basic Qualifications Associates Degree or Military Experience At least 3 years of experience in risk management, audit, or governance At least 2 years of compliance testing or monitoring At least 5 years of banking or financial services experience At least 5 years of experience supporting, partnering, and interacting with internal and external stakeholders Preferred Qualifications Bachelor's Degree At least 4 years of experience in risk management, audit, or governance At least 3 years of project management or process management experience At least 2 years of experience in data management or data analysis At least 6 years of experience supporting, partnering and interacting with internal and external stakeholders At least 3 years of experience working in payments Accredited ACH Professional (AAP) certification or Accredited Payments Risk Professional (APRP) certification At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $120,800 - $137,900 for Principal Risk Specialist Richmond, VA: $109,900 - $125,400 for Principal Risk Specialist Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
07/27/2026
Full time
Principal Associate, Risk Management - Hybrid The Enterprise Payments Governance and Oversight team is seeking a dynamic Principal Associate who will play a pivotal role defining and implementing the future of payments governance and oversight for the enterprise. The Enterprise Payments Governance and Oversight team sits within the Enterprise Payments organization in the Retail Bank. The team is responsible for the governance and oversight of end-to-end core payments functions for all payment types across the enterprise, including monitoring. In this role, you will be at the forefront of payments, developing solutions to remediate some of the biggest payments-related challenges while also seeking opportunities to further enhance existing business-as-usual practices. In this exciting role, you will work closely with key stakeholders across the company to ensure we have a dynamic and well-managed payments ecosystem. This role has a high level of exposure across the lines of business and the opportunity to work with Executives to shape and deliver a payments governance strategy and implement critical initiatives tied to the priorities of the Enterprise Payments organization. You will work with smart, talented people who will challenge you to excel. The Role As the Principal Associate of Governance and Oversight (Monitoring & Infrastructure) , you will be an expert behind our enterprise-wide payment risk management. You will move beyond maintenance to design, implement, and manage cutting-edge structural frameworks that ensure robust, scalable, and compliant payment risk procedures across the enterprise. You are the essential bridge, translating top-tier enterprise strategies into immediate, high-impact monitoring and reporting capabilities. You will serve as the central liaison with 1st and 2nd Line of Defense teams to ensure our payment ecosystem-covering Real-Time Payments (RTP), ACH, and wire-is well governed for compliance and stability. What You'll Do & Deliver You will be instrumental in a transforming payments risk management that blends strategic oversight with hands-on technical execution: Revolutionize Oversight: Provide thought leadership and own the day-to-day risk procedure oversight to enable the shift from reactive to proactive risk identification and trends in alignment with Enterprise Risk Management (1st and 2nd line) teams. Drive Digital Transformation: Utilize Gen AI capabilities and automation tools to dramatically improve existing risk monitoring processes and drive operational efficiency. Be the Payments Expert: Define and oversee specialized risk management frameworks for cutting-edge payment rails, including Real-Time Payments (RTP), ACH, and wire . Lead Integration: Partner with 2nd Line of Defense teams to seamlessly operationalize high-impact risk mitigation activities within 1st Line workflows. Strategic Documentation: Establish and maintain the comprehensive inventory of business processes that serve as the foundation for the Enterprise Risk Management (ERM) framework. Process Uplift: Spearhead ad-hoc projects to enforce compliance and significantly upgrade processes to meet enterprise policy requirements. We Want You If You Are: A Risk Visionary: You have a proven operational risk management background in financial services frameworks that include Issues & Event Management, Risk & Controls, and / or Cybersecurity/Technology Data. An AI Enthusiast and Innovator: You possess a deep analytical mindset and are driven by a passion to utilize Generative AI, agents, and automation to enhance risk monitoring efficiency and enable trend analysis. A Strategic Influencer: You enjoy navigating complex organizational structures, using exceptional communication and influencing skills to collaborate and drive change across diverse 1st and 2nd Line of Defense partners. The Payments Authority: You bring a solid understanding of global payment processes, networks, and the complex regulatory environments that govern them. A Results-Driven Problem Solver: You combine project management skills with a keen eye for detail to proactively deliver against critical goals, identify process gaps, and champion continuous improvements. Location: West Creek 5 (Richmond, VA) or Center 2 (McLean, VA), this role is Hybrid, where you will be expected spend about half of your working time in office and half working virtually Basic Qualifications Associates Degree or Military Experience At least 3 years of experience in risk management, audit, or governance At least 2 years of compliance testing or monitoring At least 5 years of banking or financial services experience At least 5 years of experience supporting, partnering, and interacting with internal and external stakeholders Preferred Qualifications Bachelor's Degree At least 4 years of experience in risk management, audit, or governance At least 3 years of project management or process management experience At least 2 years of experience in data management or data analysis At least 6 years of experience supporting, partnering and interacting with internal and external stakeholders At least 3 years of experience working in payments Accredited ACH Professional (AAP) certification or Accredited Payments Risk Professional (APRP) certification At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $120,800 - $137,900 for Principal Risk Specialist Richmond, VA: $109,900 - $125,400 for Principal Risk Specialist Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Salary Range: Salary commensurate with experience and qualifications About SMU SMU's more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University's small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs. SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences, Cox School of Business, Lyle School of Engineering, Meadows School of the Arts, Simmons School of Education and Human Development, Dedman School of Law, Perkins School of Theology and Moody School of Graduate and Advanced Studies. SMU is data driven, and its powerful supercomputing ecosystem - paired with entrepreneurial drive - creates an unrivaled environment for the University to deliver research excellence. Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU's relationship with Dallas - the dynamic center of one of the nation's fastest-growing regions - offers unique learning, research, social and career opportunities that provide a launch pad for global impact. SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry. About the Position: This role is an on-campus, in-person position. The Senior Academic Technology Services Director (Senior ATSD) serves as the principal academic-technology advisor and strategic partner to the Dean (or designated academic leadership representative), faculty, and administration of the Perkins School of Theology and the Dedman School of Law. The position combines strategic academic-technology leadership with faculty consultation, instructional technology expertise, learning-management-system administration, technology adoption support, service coordination, and occasional direct engagement in complex academic technology initiatives, while operating at a high level of strategic accountability for academic-technology planning, technology-enabled program innovation, responsible artificial intelligence adoption, online and hybrid learning initiatives, scholarly and research technologies, and faculty development across two schools with distinct missions and priorities. Partnering closely with academic leadership, OIT, and university stakeholders, the Senior ATSD translates institutional and school priorities into actionable technology strategies and services that advance enrollment, student success, research, quality technology-enabled teaching, and institutional reputation. Operational technology support is delivered through OIT customer-services teams; the primary focus of this position is strategic partnership, academic innovation, program development, organizational change leadership, and institutional coordination while maintaining deep hands-on technical fluency and the ability to provide direct faculty, student, and staff support when school needs require senior academic-technology judgment and support. Essential Functions: Strategic Academic-Technology Partnership & Planning: Serves as the principal OIT academic-technology advisor and strategic partner to the Dean (or designated academic leadership representative) regarding technology-enabled teaching, learning, research, academic operations, and program innovation. Leads multi-year academic-technology strategy for Perkins and Dedman Law, aligning university and OIT capabilities to advance each school's mission, priorities, and academic objectives, and aligning each school's priorities with university and OIT capabilities. Advocates for each school's academic and faculty needs while helping university-wide initiatives land effectively within the schools. Develops roadmaps, recommends priorities, coordinates technology planning and process improvement activities, and provides regular progress reporting and strategic recommendations to school and university leadership. Artificial Intelligence Integration Leadership: Supports and leads the responsible integration of AI into teaching, learning, research, and faculty development across both schools. Establishes AI-use guidance and governance in partnership with faculty and OIT; designs AI-literacy and AI-enhanced pedagogy and assessment programming; advises faculty and leadership on emerging capabilities, risks, and academic-integrity implications; and pilots and evaluates AI tools for school-specific needs (e.g., legal research and analysis; theological and multilingual content). Online & Hybrid Program Architecture, Strategy & Support: Contributes senior academic-technology leadership to the architecture, technology integration, and continuous improvement of the schools' technology-enabled academic programs: Perkins' hybrid and online divinity programs, distributed and multilingual delivery, and teach-out continuity; and Dedman Law's online Master of Legal Studies and hybrid offerings. Partners closely with OIT Online Production Services, which leads online course development and instructional design, and with the SMU Center for Teaching Excellence, SMU Libraries, and other university stakeholders to support the design, launch, growth, and quality of these programs. The position leads the technology architecture and ongoing academic-technology support that surround online and hybrid programs; it does not supervise the instructional-design function, which the Online Production Services team delivers. Instructional Technology & LMS (Canvas) Strategic Oversight: Acts as the senior academic-technology authority for faculty and staff in leveraging the learning management system (Canvas) and instructional technologies toward pedagogical advantage; helps maintain and coach standards for course design, accessibility, and quality; leads adoption of advanced teaching tools; and coordinates instructional-support resources for both schools Research-Computing, Data & Scholarly-Technology Consultation: Provides senior consultation on research and scholarly technologies relevant to each school: empirical and quantitative methods, data-analysis and survey tools, research-data management, journals, and secure exam administration for Law; and special-collections, global, and multilingual scholarly resources for Perkins. Connects faculty to university research-computing capabilities. Change Leadership & Faculty Development at Scale: Designs and leads structured faculty-development programming (workshops, training series, communities of practice) and change-management strategies for major technology transitions, building faculty capacity at scale rather than providing one-off assistance. Executive Communication & Stakeholder Translation: Prepares and delivers executive-level briefings, written strategic recommendations, and presentations to deans, academic leaders, faculty, the CIO, and the Provost's Office; translates between academic priorities and technical strategy; and represents the schools' academic-technology interests in university governance. Technology Coordination, Data Stewardship & Platform Strategy: Coordinates school participation in university technology-governance processes and serves as a liaison between school leadership, Faculty Technology Council representatives, Dean-designated stakeholders, and institutional technology planning efforts. Advises academic leadership on technology-enabled program innovation, new instructional models, competitive differentiation, and emerging opportunities that help advance enrollment, student success, research, and institutional reputation. Provides stewardship and consultation regarding technology platforms, software licensing strategies, data access, security considerations, and institutional technology Team & Talent Leadership: Serves to coordinate cross-functional project teams composed of OIT specialists, student employees, temporary staff, and other assigned resources when appropriate. Provides mentoring, project leadership, prioritization, and coordination for technology initiatives that span organizational boundaries. The position has no regular (FTE) direct reports and does not supervise SMU staff; it leads student and temporary teams as needed. Service-Level Design, Continuity & Direct Support: Designs sustainable, team-based service and escalation models for both schools and ensures academic-technology continuity through peak periods and program launches. Coordinates closely with other relevant OIT customer service teams for routine day-to-day support while maintaining deep hands-on technical fluency. Provides direct faculty, student, and staff support when needed, particularly during high-impact initiatives, program launches, complex instructional-technology issues, or situations requiring senior academic-technology judgment. Qualifications Education and Experience: Master's degree and six (6) years of progressive higher-education experience, including at least two (2) years in strategic advisory, leadership, project leadership, academic leadership responsibility, or comparable roles; OR a bachelor's degree and eight (8) years of such experience, including at least three (3) years in those roles. Doctoral degree preferred. Degree in instructional technology, instructional design, educational technology, higher-education administration, information science, or a closely related field desired. Type of Work Experience Required: Progressive experience in academic technology support, online instructional design, or IT leadership in higher education. Demonstrated strategic planning and change-management experience. Experience with learning management systems (Canvas), instructional technologies, and online programming support . click apply for full job details
07/27/2026
Full time
Salary Range: Salary commensurate with experience and qualifications About SMU SMU's more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University's small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs. SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences, Cox School of Business, Lyle School of Engineering, Meadows School of the Arts, Simmons School of Education and Human Development, Dedman School of Law, Perkins School of Theology and Moody School of Graduate and Advanced Studies. SMU is data driven, and its powerful supercomputing ecosystem - paired with entrepreneurial drive - creates an unrivaled environment for the University to deliver research excellence. Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU's relationship with Dallas - the dynamic center of one of the nation's fastest-growing regions - offers unique learning, research, social and career opportunities that provide a launch pad for global impact. SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry. About the Position: This role is an on-campus, in-person position. The Senior Academic Technology Services Director (Senior ATSD) serves as the principal academic-technology advisor and strategic partner to the Dean (or designated academic leadership representative), faculty, and administration of the Perkins School of Theology and the Dedman School of Law. The position combines strategic academic-technology leadership with faculty consultation, instructional technology expertise, learning-management-system administration, technology adoption support, service coordination, and occasional direct engagement in complex academic technology initiatives, while operating at a high level of strategic accountability for academic-technology planning, technology-enabled program innovation, responsible artificial intelligence adoption, online and hybrid learning initiatives, scholarly and research technologies, and faculty development across two schools with distinct missions and priorities. Partnering closely with academic leadership, OIT, and university stakeholders, the Senior ATSD translates institutional and school priorities into actionable technology strategies and services that advance enrollment, student success, research, quality technology-enabled teaching, and institutional reputation. Operational technology support is delivered through OIT customer-services teams; the primary focus of this position is strategic partnership, academic innovation, program development, organizational change leadership, and institutional coordination while maintaining deep hands-on technical fluency and the ability to provide direct faculty, student, and staff support when school needs require senior academic-technology judgment and support. Essential Functions: Strategic Academic-Technology Partnership & Planning: Serves as the principal OIT academic-technology advisor and strategic partner to the Dean (or designated academic leadership representative) regarding technology-enabled teaching, learning, research, academic operations, and program innovation. Leads multi-year academic-technology strategy for Perkins and Dedman Law, aligning university and OIT capabilities to advance each school's mission, priorities, and academic objectives, and aligning each school's priorities with university and OIT capabilities. Advocates for each school's academic and faculty needs while helping university-wide initiatives land effectively within the schools. Develops roadmaps, recommends priorities, coordinates technology planning and process improvement activities, and provides regular progress reporting and strategic recommendations to school and university leadership. Artificial Intelligence Integration Leadership: Supports and leads the responsible integration of AI into teaching, learning, research, and faculty development across both schools. Establishes AI-use guidance and governance in partnership with faculty and OIT; designs AI-literacy and AI-enhanced pedagogy and assessment programming; advises faculty and leadership on emerging capabilities, risks, and academic-integrity implications; and pilots and evaluates AI tools for school-specific needs (e.g., legal research and analysis; theological and multilingual content). Online & Hybrid Program Architecture, Strategy & Support: Contributes senior academic-technology leadership to the architecture, technology integration, and continuous improvement of the schools' technology-enabled academic programs: Perkins' hybrid and online divinity programs, distributed and multilingual delivery, and teach-out continuity; and Dedman Law's online Master of Legal Studies and hybrid offerings. Partners closely with OIT Online Production Services, which leads online course development and instructional design, and with the SMU Center for Teaching Excellence, SMU Libraries, and other university stakeholders to support the design, launch, growth, and quality of these programs. The position leads the technology architecture and ongoing academic-technology support that surround online and hybrid programs; it does not supervise the instructional-design function, which the Online Production Services team delivers. Instructional Technology & LMS (Canvas) Strategic Oversight: Acts as the senior academic-technology authority for faculty and staff in leveraging the learning management system (Canvas) and instructional technologies toward pedagogical advantage; helps maintain and coach standards for course design, accessibility, and quality; leads adoption of advanced teaching tools; and coordinates instructional-support resources for both schools Research-Computing, Data & Scholarly-Technology Consultation: Provides senior consultation on research and scholarly technologies relevant to each school: empirical and quantitative methods, data-analysis and survey tools, research-data management, journals, and secure exam administration for Law; and special-collections, global, and multilingual scholarly resources for Perkins. Connects faculty to university research-computing capabilities. Change Leadership & Faculty Development at Scale: Designs and leads structured faculty-development programming (workshops, training series, communities of practice) and change-management strategies for major technology transitions, building faculty capacity at scale rather than providing one-off assistance. Executive Communication & Stakeholder Translation: Prepares and delivers executive-level briefings, written strategic recommendations, and presentations to deans, academic leaders, faculty, the CIO, and the Provost's Office; translates between academic priorities and technical strategy; and represents the schools' academic-technology interests in university governance. Technology Coordination, Data Stewardship & Platform Strategy: Coordinates school participation in university technology-governance processes and serves as a liaison between school leadership, Faculty Technology Council representatives, Dean-designated stakeholders, and institutional technology planning efforts. Advises academic leadership on technology-enabled program innovation, new instructional models, competitive differentiation, and emerging opportunities that help advance enrollment, student success, research, and institutional reputation. Provides stewardship and consultation regarding technology platforms, software licensing strategies, data access, security considerations, and institutional technology Team & Talent Leadership: Serves to coordinate cross-functional project teams composed of OIT specialists, student employees, temporary staff, and other assigned resources when appropriate. Provides mentoring, project leadership, prioritization, and coordination for technology initiatives that span organizational boundaries. The position has no regular (FTE) direct reports and does not supervise SMU staff; it leads student and temporary teams as needed. Service-Level Design, Continuity & Direct Support: Designs sustainable, team-based service and escalation models for both schools and ensures academic-technology continuity through peak periods and program launches. Coordinates closely with other relevant OIT customer service teams for routine day-to-day support while maintaining deep hands-on technical fluency. Provides direct faculty, student, and staff support when needed, particularly during high-impact initiatives, program launches, complex instructional-technology issues, or situations requiring senior academic-technology judgment. Qualifications Education and Experience: Master's degree and six (6) years of progressive higher-education experience, including at least two (2) years in strategic advisory, leadership, project leadership, academic leadership responsibility, or comparable roles; OR a bachelor's degree and eight (8) years of such experience, including at least three (3) years in those roles. Doctoral degree preferred. Degree in instructional technology, instructional design, educational technology, higher-education administration, information science, or a closely related field desired. Type of Work Experience Required: Progressive experience in academic technology support, online instructional design, or IT leadership in higher education. Demonstrated strategic planning and change-management experience. Experience with learning management systems (Canvas), instructional technologies, and online programming support . click apply for full job details
Overview About the Role We are seeking a hospitality-focused customer experience professional who finds genuine fulfillment in making people feel welcomed, understood, and well cared for. The goal is to provide a thoughtful, high-touch service experience that makes every customer feel genuinely cared for and reassured they are in the right hands. As an in-person Customer Advisor, you will serve as a trustworthy, approachable, proactive, and knowledgeable guide. You won't be preparing taxes. Instead, your main strength will be connecting with individuals, understanding their concerns and needs, and helping them make informed choices. You'll serve as a dedicated host and navigator, listening carefully to each customer's situation and connecting them with the right service or expert within the TurboTax network. This is a year-round, non-exempt role. Seasonal contract roles are available as well. The Impact You'll Make Your primary mission is to ensure every customer who walks through our doors feels genuinely welcomed, heard, and supported. This is a role for someone who finds deep satisfaction in the quality of the experience they deliver and takes pride in defining the customer experience from the moment a customer walks through the door. Key Responsibilities Deliver a World-Class Customer Experience Warmly greet customers as they enter the store, setting a welcoming, professional tone from the very first moment Listen attentively and ask thoughtful questions to understand each customer's unique situation, concerns, and needs Serve as a knowledgeable guide, helping customers understand their options and feel confident they are being directed to the right service or expert Accompany customers through their entire experience, from arrival to a smooth hand-off, ensuring every touchpoint feels personal, clear, and supportive Reduce friction at every step: answer questions, resolve concerns, and remove obstacles so the customer experience is as effortless as possible Follow up thoughtfully with customers to ensure they received the support they needed and that any outstanding questions are resolved Champion the Intuit and TurboTax Brands Serve as the on-the-ground face of Intuit TurboTax, embodying the brand's commitment to attentive, premium hospitality Provide critical feedback that directly shapes the employee and customer experience as a key member of our retail locations Commit to a culture of continuous improvement by actively soliciting and responding to feedback Benefits As a year around TurboTax Customer Advisor, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching Health benefits - including medical, dental and vision coverage for you and qualifying dependents. Comprehensive paid time off, including vacation days, sick leave , and your birthday off Employee Stock Purchase Plan Employee Assistance Programs Time and half pay for Holidays worked observed by Intuit Discounts on Intuit products, including a free copy of TurboTax Ongoing collaboration opportunities with TurboTax's network of growth-minded professionals Personal mobile phone bill expensed for reimbursement Seasonal benefit Qualifications Experience & Education 3 or more years of experience in a relevant field such as hospitality, customer service, guest relations, or another high-touch customer-facing role A proven track record of delivering exceptional customer experiences and resolving customer needs through effective communication and empathy A high school diploma or GED Experience in a hospitality, retail service, or guest-relations environment preferred Role Requirements Full availability for a flexible schedule of at least 20 hours per week, including afternoons, evenings, and weekends, with the ability to work up to 40 hours per week during peak tax season" This role requires the ability to stand, walk, and bend for extended periods throughout the workday; reasonable accommodations may be made for individuals with disabilities Willingness to adhere to company standards including time and attendance, store etiquette, and uniform and grooming standards If you are a service-oriented professional who is passionate about creating exceptional customer experiences, thrives in a hospitable and people-first environment, and wants to make a meaningful impact on a high-profile, rapidly growing program, we want to hear from you. Apply today to join us on this exciting journey! Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: Southern California $28.03 - $32.00 Arizona $24.23 - $28.00 Texas $24.23 - $28.00 Illinois $24.23 - $28.00 New York $27.98 - $32.21 Washington $25.43 - $29.50 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
07/27/2026
Full time
Overview About the Role We are seeking a hospitality-focused customer experience professional who finds genuine fulfillment in making people feel welcomed, understood, and well cared for. The goal is to provide a thoughtful, high-touch service experience that makes every customer feel genuinely cared for and reassured they are in the right hands. As an in-person Customer Advisor, you will serve as a trustworthy, approachable, proactive, and knowledgeable guide. You won't be preparing taxes. Instead, your main strength will be connecting with individuals, understanding their concerns and needs, and helping them make informed choices. You'll serve as a dedicated host and navigator, listening carefully to each customer's situation and connecting them with the right service or expert within the TurboTax network. This is a year-round, non-exempt role. Seasonal contract roles are available as well. The Impact You'll Make Your primary mission is to ensure every customer who walks through our doors feels genuinely welcomed, heard, and supported. This is a role for someone who finds deep satisfaction in the quality of the experience they deliver and takes pride in defining the customer experience from the moment a customer walks through the door. Key Responsibilities Deliver a World-Class Customer Experience Warmly greet customers as they enter the store, setting a welcoming, professional tone from the very first moment Listen attentively and ask thoughtful questions to understand each customer's unique situation, concerns, and needs Serve as a knowledgeable guide, helping customers understand their options and feel confident they are being directed to the right service or expert Accompany customers through their entire experience, from arrival to a smooth hand-off, ensuring every touchpoint feels personal, clear, and supportive Reduce friction at every step: answer questions, resolve concerns, and remove obstacles so the customer experience is as effortless as possible Follow up thoughtfully with customers to ensure they received the support they needed and that any outstanding questions are resolved Champion the Intuit and TurboTax Brands Serve as the on-the-ground face of Intuit TurboTax, embodying the brand's commitment to attentive, premium hospitality Provide critical feedback that directly shapes the employee and customer experience as a key member of our retail locations Commit to a culture of continuous improvement by actively soliciting and responding to feedback Benefits As a year around TurboTax Customer Advisor, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching Health benefits - including medical, dental and vision coverage for you and qualifying dependents. Comprehensive paid time off, including vacation days, sick leave , and your birthday off Employee Stock Purchase Plan Employee Assistance Programs Time and half pay for Holidays worked observed by Intuit Discounts on Intuit products, including a free copy of TurboTax Ongoing collaboration opportunities with TurboTax's network of growth-minded professionals Personal mobile phone bill expensed for reimbursement Seasonal benefit Qualifications Experience & Education 3 or more years of experience in a relevant field such as hospitality, customer service, guest relations, or another high-touch customer-facing role A proven track record of delivering exceptional customer experiences and resolving customer needs through effective communication and empathy A high school diploma or GED Experience in a hospitality, retail service, or guest-relations environment preferred Role Requirements Full availability for a flexible schedule of at least 20 hours per week, including afternoons, evenings, and weekends, with the ability to work up to 40 hours per week during peak tax season" This role requires the ability to stand, walk, and bend for extended periods throughout the workday; reasonable accommodations may be made for individuals with disabilities Willingness to adhere to company standards including time and attendance, store etiquette, and uniform and grooming standards If you are a service-oriented professional who is passionate about creating exceptional customer experiences, thrives in a hospitable and people-first environment, and wants to make a meaningful impact on a high-profile, rapidly growing program, we want to hear from you. Apply today to join us on this exciting journey! Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: Southern California $28.03 - $32.00 Arizona $24.23 - $28.00 Texas $24.23 - $28.00 Illinois $24.23 - $28.00 New York $27.98 - $32.21 Washington $25.43 - $29.50 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.