Allied Property Management and Allied HOA
Mansfield, Texas
HOA Community Association Manager Mansfield, TX Allied HOA Management is looking for an experienced HOA Community Association Manager to join our growing team! This is a great opportunity to work for a growing company which offers excellent benefits, training, and the chance to work with a successful team of high performers. This HOA Community Association Manager is responsible for overseeing the daily operations and management of a homeowners association (HOA). This position requires an experienced leader with a strong background in the HOA industry, including relevant certifications and experience with Public Improvement Districts (PID). This position will spend 20-25 hours per week in a semi-dedicated community. Benefits: Paid Time-off and holidays Health, dental and vision insurance including telemedicine coverage 401(k) Retirement Savings Plan and matching (we contribute to your retirement!) Company paid - Employee Assistance Program Employee Referral Bonus Program Company Paid Life Insurance Advancement with a growing company Position Summary: Ensure compliance with HOA governing documents, policies, and procedures. Maintains regular and effective communication with the Board of Directors, association members/owners, and vendors Confers with representatives of Homeowners' Association or Board of Directors to collaborate and determine community priorities Maintains excellent public relations and interacts with Board of Directors, Homeowners, vendors and co-workers in a positive, respectful and professional manner at all times Respond to emails, letters and log calls from Board of Directors, Committee Members and Homeowners Sends notices of HOA meetings, community updates and violations Updates the Board of Directors on current industry developments Oversees collection of assessments from residents, including lien and legal notices Assists accounting team to ensure HOA bills are paid correctly and on time Establish an annual budget for the Board of Director review and implement the approved budget Oversee Reserve Studies and presents the Board of Directors with recommendations. Refer the Board of Directors to other professional advisors (e.g. attorneys, CPAs, engineers) Research insurance coverage and obtain bids •Obtain bids and contract services with vendors such as landscapers, exterminators, trash collectors, major repair contractors, utility service repairers, and swimming pool management personnel. Inspect and maintain common elements within agreed parameters Attends board meetings, presents monthly financial report, and assists in administrative tasks. In conjunction with the Accounting Department maintain electronic files/records for members of the association/owner Oversees the Architectural Control Committee (ACC) request process Approves property resale certificates and ensures any changes of ownership Resolve urgent and/or critical situations Conduct monthly CCR inspections and process violations in the software system Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the company policies and procedures and applicable local, state and federal laws. Responsibilities include recruiting, interviewing, hiring, and training employees; planning, and directing work; appraising performance; rewarding, coaching and counseling employees. Qualifications: Minimum of two years of related experience. HOA management CMCA certification Skills and Abilities: Customer service minded High degree of professionalism and "can do" attitude Professional attitude and appearance Strong written and verbal communication skills Ability to be resourceful and proactive when issues arise Patient, organized, and detail oriented Excellent communications and listening skills High level of organization and ability to prioritize tasks Able to follow company policies as well as federal, state and local laws Able to work harmoniously with colleagues, customers and vendors Able to reliably attend work by arriving on time and remaining actively engaged to complete work responsibilities during assigned work hours. This job description does not imply that the above functions are the only tasks that may be performed. Individuals will be expected to follow any other job-related instructions and perform any other job-related tasks as directed by management or their immediate supervisor. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Allied HOA Management is an EEO and ADA Employer PIe968b9601e76-0355
09/05/2025
Full time
HOA Community Association Manager Mansfield, TX Allied HOA Management is looking for an experienced HOA Community Association Manager to join our growing team! This is a great opportunity to work for a growing company which offers excellent benefits, training, and the chance to work with a successful team of high performers. This HOA Community Association Manager is responsible for overseeing the daily operations and management of a homeowners association (HOA). This position requires an experienced leader with a strong background in the HOA industry, including relevant certifications and experience with Public Improvement Districts (PID). This position will spend 20-25 hours per week in a semi-dedicated community. Benefits: Paid Time-off and holidays Health, dental and vision insurance including telemedicine coverage 401(k) Retirement Savings Plan and matching (we contribute to your retirement!) Company paid - Employee Assistance Program Employee Referral Bonus Program Company Paid Life Insurance Advancement with a growing company Position Summary: Ensure compliance with HOA governing documents, policies, and procedures. Maintains regular and effective communication with the Board of Directors, association members/owners, and vendors Confers with representatives of Homeowners' Association or Board of Directors to collaborate and determine community priorities Maintains excellent public relations and interacts with Board of Directors, Homeowners, vendors and co-workers in a positive, respectful and professional manner at all times Respond to emails, letters and log calls from Board of Directors, Committee Members and Homeowners Sends notices of HOA meetings, community updates and violations Updates the Board of Directors on current industry developments Oversees collection of assessments from residents, including lien and legal notices Assists accounting team to ensure HOA bills are paid correctly and on time Establish an annual budget for the Board of Director review and implement the approved budget Oversee Reserve Studies and presents the Board of Directors with recommendations. Refer the Board of Directors to other professional advisors (e.g. attorneys, CPAs, engineers) Research insurance coverage and obtain bids •Obtain bids and contract services with vendors such as landscapers, exterminators, trash collectors, major repair contractors, utility service repairers, and swimming pool management personnel. Inspect and maintain common elements within agreed parameters Attends board meetings, presents monthly financial report, and assists in administrative tasks. In conjunction with the Accounting Department maintain electronic files/records for members of the association/owner Oversees the Architectural Control Committee (ACC) request process Approves property resale certificates and ensures any changes of ownership Resolve urgent and/or critical situations Conduct monthly CCR inspections and process violations in the software system Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the company policies and procedures and applicable local, state and federal laws. Responsibilities include recruiting, interviewing, hiring, and training employees; planning, and directing work; appraising performance; rewarding, coaching and counseling employees. Qualifications: Minimum of two years of related experience. HOA management CMCA certification Skills and Abilities: Customer service minded High degree of professionalism and "can do" attitude Professional attitude and appearance Strong written and verbal communication skills Ability to be resourceful and proactive when issues arise Patient, organized, and detail oriented Excellent communications and listening skills High level of organization and ability to prioritize tasks Able to follow company policies as well as federal, state and local laws Able to work harmoniously with colleagues, customers and vendors Able to reliably attend work by arriving on time and remaining actively engaged to complete work responsibilities during assigned work hours. This job description does not imply that the above functions are the only tasks that may be performed. Individuals will be expected to follow any other job-related instructions and perform any other job-related tasks as directed by management or their immediate supervisor. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Allied HOA Management is an EEO and ADA Employer PIe968b9601e76-0355
Hyatt Vacation Ownership
Carmel by the Sea, California
Relocation Benefits Available Salary Range: $160,000-$190,000 JOB SUMMARY Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, ancillary sales and revenue generation. Ensures implementation of the Hyatt Vacation Club brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations and increased profitability. Holds property leadership team accountable for strategy execution and guides their individual professional development. Ensures the objectives and goals of Hyatt Vacation Club, Condominium Owner Boards (COB) and work together to achieve brand positioning and success. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. Represents Hyatt Vacation Club brand values in all leadership actions. JOB SPECIFIC TASKS Leading Property Strategy, Operations, and Management of Department Budgets Develop a property strategy that is aligned with the brand-s business strategies. Stay highly visible and interfaces with owners and guests on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. Analyze business results and works with executive committee to develop an effective strategy to address needs. Make key decisions and oversees execution, remove obstacles to success and ensures adequate resources are available to achieve business results. Review financial reports and statements to determine how business unit is performing against budget. Work with executive committee to determine areas of concern and develop strategies to improve the property-s financial performance. Ensure capital expenditure funds are being used to address the priorities outlined in the brand business strategy. Ensure service programs are in place and executed against. Provide timely, real-time feedback to management and hourly associates on service and operational standards, including feedback on even the smallest of service and operational details. Create and support clear lines of responsibility for management team, including coverage and oversight throughout the day Review and follow-up on property GSS scores and comments Walk the property to ensure public spaces, grounds, work, public, and kitchen areas meet sanitation and cleanliness/maintenance standards. Managing Owner Relationships Oversee Condominium Owners Associate (COA) management in accordance with legal requirements of the State Statue. Develop a mutually beneficial relationship with the board of directors. Organize, document and oversee COA meetings in accordance with Association Governance requirements of the State. Work with COA to establish budget and Reserve funding for capital expenditures. Influence COA to maintain and accept Brand Standard changes. Remain current of government regulations and legislation in order to manage the associate relations program to ensure/enforce consistent and fair application and compliance of Marriott, State, and Federal regulations. Maintain legally required Condominium Management license within the State of property. Supporting Brand, Ancillary Sales, and Sales and Marketing Strategy Champion change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. Partner with Sales and Marketing team to support Sales and Marketing initiatives. Support the ancillary sales strategy and encourage leadership team to develop effective revenue management strategies and set aggressive goals that will help drive the property-s financial performance. Stay perceptive of market conditions and communicate changes and potential revenue opportunities to leadership team. Develop innovative means for capturing new streams of revenue through property amenities. Managing Profitability Strive to maintain profit margins without compromising owner/guest or associate satisfaction. Identify opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change. Measure, analyze, and communicate property performance using a variety of financial/non financial data including controllable costs, sales revenue, guest satisfaction, and associate engagement data Update and communicate profit forecasts to associates/managers Review property performance on period basis with Regional Leadership Maintaining Revenue Management goals Maintain close relationship with the Innovation, Planning, and Supply Maximization (iPSM) discipline to collectively manage the inventory maximization during normal operations and during peak periods of construction and renovations. Generate property revenue, aside from room usage, via ancillary channels and other creative means. Managing and Conducting Human Resource activities Hire executive committee team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. Set goals and expectations for direct reports using the performance review process and hold staff accountable for successful performance. Establish a presence with associates on property and actively solicits associate feedback. Utilize an -open door- policy and reviews associate satisfaction results to identify and address associate problems or concerns. Ensure associates are treated fairly and equitably. Lead associates through property changes and help them transition into new property roles. Conduct day to day Human Resource transactions to support needs of the property (e.g., compensation actions, initiation and approval of hiring requisitions, movement of subordinates through phases of performance management cycle). Facilitate cross training to support associate professional growth and operational excellence. Ensure ongoing development of managers (e.g., one on one coaching, providing stretch assignments, etc.). Monitor local hiring and compensation trends for like positions; ensure that the organization understands any change in fundamentals. Conduct performance review process for associates (including LPP, career plan form, development plans, associate information form, mid-year check-ins, 90-day check-ins for new associates, etc.). Support recruitment efforts from various sourcing channels (e.g., local job fairs, Internet, referrals) to target associates with skill sets (e.g., food and beverage, rooms operations) compatible for operational needs. CANDIDATE PROFILE Education and Experience Required Minimum: 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years experience in the management operations, sales and marketing, finance and accounting, or related professional area. OR 4-year bachelor-s degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years experience in the management operations, sales and marketing, finance and accounting, or related professional area. Preferred: General Manager experience in limited or full service property or timeshare resort. Ability and willingness to work flexible hours including weekends, holidays and late nights. Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance. Management Competencies Leadership Professional Demeanor - Conveying an image that is consistent with the Marriott-s values; demonstrating the qualities, traits, and demeanor (excluding intelligence, competence, or special talents) that command leadership respect; leads with high integrity. Problem Solving and Decision Making - Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action. Communication - Conveying information and ideas to others in a convincing and engaging manner through a variety of methods. Strong public presentation skills. Creativity and Innovation: Forward thinking with the ability to come up with unusual or clever ideas about products, services or work situations; challenges the status quo, developing and trying different and novel ways to deal with work problems and opportunities. Adaptability - Maintaining performance level under pressure or when experiencing changes or challenges in the workplace. Managing Execution Planning and Organizing - Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed. Driving for Results - Setting high standards of performance for self and/or others; assuming responsibility for work objectives; initiating, focusing, and monitoring the efforts of self and/or others toward the accomplishment goals; proactively taking action and going beyond what is required Building and Contributing to Teams - Leading and participating as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members. Building Relationships Coworker Relationships - Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. Customer Relationships - Developing and sustaining relationships based on an understanding of customer needs and actions consistent with Marriott-s Spirit to Serve. Locally Engaged - Personally connected with local community, venues, special events, history, and culture; able to build networks with local public officials, corporate executives . click apply for full job details
09/05/2025
Full time
Relocation Benefits Available Salary Range: $160,000-$190,000 JOB SUMMARY Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, ancillary sales and revenue generation. Ensures implementation of the Hyatt Vacation Club brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations and increased profitability. Holds property leadership team accountable for strategy execution and guides their individual professional development. Ensures the objectives and goals of Hyatt Vacation Club, Condominium Owner Boards (COB) and work together to achieve brand positioning and success. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. Represents Hyatt Vacation Club brand values in all leadership actions. JOB SPECIFIC TASKS Leading Property Strategy, Operations, and Management of Department Budgets Develop a property strategy that is aligned with the brand-s business strategies. Stay highly visible and interfaces with owners and guests on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. Analyze business results and works with executive committee to develop an effective strategy to address needs. Make key decisions and oversees execution, remove obstacles to success and ensures adequate resources are available to achieve business results. Review financial reports and statements to determine how business unit is performing against budget. Work with executive committee to determine areas of concern and develop strategies to improve the property-s financial performance. Ensure capital expenditure funds are being used to address the priorities outlined in the brand business strategy. Ensure service programs are in place and executed against. Provide timely, real-time feedback to management and hourly associates on service and operational standards, including feedback on even the smallest of service and operational details. Create and support clear lines of responsibility for management team, including coverage and oversight throughout the day Review and follow-up on property GSS scores and comments Walk the property to ensure public spaces, grounds, work, public, and kitchen areas meet sanitation and cleanliness/maintenance standards. Managing Owner Relationships Oversee Condominium Owners Associate (COA) management in accordance with legal requirements of the State Statue. Develop a mutually beneficial relationship with the board of directors. Organize, document and oversee COA meetings in accordance with Association Governance requirements of the State. Work with COA to establish budget and Reserve funding for capital expenditures. Influence COA to maintain and accept Brand Standard changes. Remain current of government regulations and legislation in order to manage the associate relations program to ensure/enforce consistent and fair application and compliance of Marriott, State, and Federal regulations. Maintain legally required Condominium Management license within the State of property. Supporting Brand, Ancillary Sales, and Sales and Marketing Strategy Champion change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. Partner with Sales and Marketing team to support Sales and Marketing initiatives. Support the ancillary sales strategy and encourage leadership team to develop effective revenue management strategies and set aggressive goals that will help drive the property-s financial performance. Stay perceptive of market conditions and communicate changes and potential revenue opportunities to leadership team. Develop innovative means for capturing new streams of revenue through property amenities. Managing Profitability Strive to maintain profit margins without compromising owner/guest or associate satisfaction. Identify opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change. Measure, analyze, and communicate property performance using a variety of financial/non financial data including controllable costs, sales revenue, guest satisfaction, and associate engagement data Update and communicate profit forecasts to associates/managers Review property performance on period basis with Regional Leadership Maintaining Revenue Management goals Maintain close relationship with the Innovation, Planning, and Supply Maximization (iPSM) discipline to collectively manage the inventory maximization during normal operations and during peak periods of construction and renovations. Generate property revenue, aside from room usage, via ancillary channels and other creative means. Managing and Conducting Human Resource activities Hire executive committee team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. Set goals and expectations for direct reports using the performance review process and hold staff accountable for successful performance. Establish a presence with associates on property and actively solicits associate feedback. Utilize an -open door- policy and reviews associate satisfaction results to identify and address associate problems or concerns. Ensure associates are treated fairly and equitably. Lead associates through property changes and help them transition into new property roles. Conduct day to day Human Resource transactions to support needs of the property (e.g., compensation actions, initiation and approval of hiring requisitions, movement of subordinates through phases of performance management cycle). Facilitate cross training to support associate professional growth and operational excellence. Ensure ongoing development of managers (e.g., one on one coaching, providing stretch assignments, etc.). Monitor local hiring and compensation trends for like positions; ensure that the organization understands any change in fundamentals. Conduct performance review process for associates (including LPP, career plan form, development plans, associate information form, mid-year check-ins, 90-day check-ins for new associates, etc.). Support recruitment efforts from various sourcing channels (e.g., local job fairs, Internet, referrals) to target associates with skill sets (e.g., food and beverage, rooms operations) compatible for operational needs. CANDIDATE PROFILE Education and Experience Required Minimum: 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years experience in the management operations, sales and marketing, finance and accounting, or related professional area. OR 4-year bachelor-s degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years experience in the management operations, sales and marketing, finance and accounting, or related professional area. Preferred: General Manager experience in limited or full service property or timeshare resort. Ability and willingness to work flexible hours including weekends, holidays and late nights. Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance. Management Competencies Leadership Professional Demeanor - Conveying an image that is consistent with the Marriott-s values; demonstrating the qualities, traits, and demeanor (excluding intelligence, competence, or special talents) that command leadership respect; leads with high integrity. Problem Solving and Decision Making - Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action. Communication - Conveying information and ideas to others in a convincing and engaging manner through a variety of methods. Strong public presentation skills. Creativity and Innovation: Forward thinking with the ability to come up with unusual or clever ideas about products, services or work situations; challenges the status quo, developing and trying different and novel ways to deal with work problems and opportunities. Adaptability - Maintaining performance level under pressure or when experiencing changes or challenges in the workplace. Managing Execution Planning and Organizing - Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed. Driving for Results - Setting high standards of performance for self and/or others; assuming responsibility for work objectives; initiating, focusing, and monitoring the efforts of self and/or others toward the accomplishment goals; proactively taking action and going beyond what is required Building and Contributing to Teams - Leading and participating as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members. Building Relationships Coworker Relationships - Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. Customer Relationships - Developing and sustaining relationships based on an understanding of customer needs and actions consistent with Marriott-s Spirit to Serve. Locally Engaged - Personally connected with local community, venues, special events, history, and culture; able to build networks with local public officials, corporate executives . click apply for full job details
Description: A family-owned and privately held property management company, First Realty Management has more than 70 years of experience with the industry knowledge to match. We combine the resources of a large company with the personal touch and attention to detail of a small, local firm. At the core of it all, our talented employees are what make us stand out above the rest. While we perform as a top-tier property management company, we strongly emphasize our close-knit, family-owned foundation. Professional growth is encouraged through a commitment to educational advancement and opportunities to learn from industry thought leaders. We create a sought-after community atmosphere by recognizing and celebrating those who go above and beyond. And above all else - we always put our team members first. We are seeking a Condominium Portfolio Manager in the greater Boston area. Previous condominium management and experience with condominium boards are required. This position may include properties in the greater Boston area and may require travel between locations. Primary Responsibilities: Ensures efficient operation of condominium communities within established guidelines. Provides superior customer service to residents, condominium owners/board members. Drafts and completes annual budgets following both company and client guidelines. Prepares monthly board packages, attends monthly meetings, and completes requested action items between board meetings. Works with subcontractors to maintain the properties. Provides administrative support for the properties. Responds to resident requests in a timely, efficient, and courteous manner. Effectively utilizes all company software used for, storage, processing work orders, vendor contracts, meeting minutes, board packages, unit owner communication, as well as software for invoice processing. Completes weekly site visits to all properties within the assigned portfolio. Requirements: Excellent resident relations skills Understanding of condo documents and association by-laws Strong communication skills, both verbal and written Proven leadership skills & ability to take initiative Superior judgment and decision-making skills 2 - 5 + years of experience in condominium management A bachelor's degree in a related field preferred Benefits: Sign-on Bonus Paid Vacation, Holidays, PTO/Personal leave. 401(k) plan Health, Vision, and Dental Insurance. Life Insurance, Short- & Long-Term Disability. Flex spending accounts & Transportation expense accounts Opportunity for professional growth and development. An EOE/ Veterans/Disabled Employer: If you need an accommodation to apply due to a disability or protected veteran status, please contact HR at , ext. 3772.
09/05/2025
Full time
Description: A family-owned and privately held property management company, First Realty Management has more than 70 years of experience with the industry knowledge to match. We combine the resources of a large company with the personal touch and attention to detail of a small, local firm. At the core of it all, our talented employees are what make us stand out above the rest. While we perform as a top-tier property management company, we strongly emphasize our close-knit, family-owned foundation. Professional growth is encouraged through a commitment to educational advancement and opportunities to learn from industry thought leaders. We create a sought-after community atmosphere by recognizing and celebrating those who go above and beyond. And above all else - we always put our team members first. We are seeking a Condominium Portfolio Manager in the greater Boston area. Previous condominium management and experience with condominium boards are required. This position may include properties in the greater Boston area and may require travel between locations. Primary Responsibilities: Ensures efficient operation of condominium communities within established guidelines. Provides superior customer service to residents, condominium owners/board members. Drafts and completes annual budgets following both company and client guidelines. Prepares monthly board packages, attends monthly meetings, and completes requested action items between board meetings. Works with subcontractors to maintain the properties. Provides administrative support for the properties. Responds to resident requests in a timely, efficient, and courteous manner. Effectively utilizes all company software used for, storage, processing work orders, vendor contracts, meeting minutes, board packages, unit owner communication, as well as software for invoice processing. Completes weekly site visits to all properties within the assigned portfolio. Requirements: Excellent resident relations skills Understanding of condo documents and association by-laws Strong communication skills, both verbal and written Proven leadership skills & ability to take initiative Superior judgment and decision-making skills 2 - 5 + years of experience in condominium management A bachelor's degree in a related field preferred Benefits: Sign-on Bonus Paid Vacation, Holidays, PTO/Personal leave. 401(k) plan Health, Vision, and Dental Insurance. Life Insurance, Short- & Long-Term Disability. Flex spending accounts & Transportation expense accounts Opportunity for professional growth and development. An EOE/ Veterans/Disabled Employer: If you need an accommodation to apply due to a disability or protected veteran status, please contact HR at , ext. 3772.
Join the winning TEAM with a bright future! TLR Group is PROUD to announce that we have been awarded: National Apartment Association's Best Places to Work "Best Places to Work 2021" Bay Area Apartment Association Gold Medallion Award for Diversity & Inclusion Initiative Award 2021 Tampa Bay Business Journal's "Best Places to Work 2021" Tampa Bay Business Journal's "Fast 50 Fastest Growing Companies 2021" (TLR Ranked 25th) Tampa Bay Business Journal's "Fast 50 Fastest Growing Companies 2020" (TLR Ranked 12th) Benefits and Perks 10 days of Paid Annual Vacation (increases with Seniority) Discounted Rent at a TLR Owned Property Your Birthday is Always a Paid Day Off! 6 Paid Holidays 401(K) Retirement Savings Plan with Company Match Ongoing Training, Development, and Growth Opportunities Bonus Opportunities Major Life Events Commission on Every Lease and Renewal Medical Dental Vision Employer Paid Life Long Term Disability FSA with Transit Option Text AM062025 to to apply today! Learn more about TLR Group, and submit your application at Summary: The Assistant Property Manager, in cooperation with and under the direction of the Property Manager, operates the property efficiently in compliance with Company guidelines in order to achieve maximum return on investment (ROI) for the property owner. This includes but is not limited to: Essential responsibilities: Collects and secures rental and utility payments Make daily bank deposits and verify the accuracy of those deposits Deliver late rent letters, notices, and personally contacts all residents who have unpaid rent Assists in the eviction process and follow-up procedures Utilize property management software and other systems to carry out the day-to-day responsibilities Be involved in daily activity transactions Prepare accounting records and reports, including Statement of Deposit Account and Monthly Closeout Assist in the leasing process as needed to meet community and company goals The Assistant Property Manager ensures occupancy targets are at company standards by performing tasks to effectively market and lease apartments while maximizing the retention of current residents. Assistant Property Manager communicates effectively to ensure goals are being achieved. Meet with residents regularly to address any rent delinquencies or resolve issues related to residents occupancy. Models a high level of customer service and ensures all employees display a courteous and helpful attitude towards residents, co-workers, and all visitors to the property. Perform a daily review of service requests to ensure timely completion and adherence to legal time restraints. Practice and promote a team environment. Assist with duties of the Property Manager as directed or in his/her absence. Responsible for reporting any unusual or extraordinary circumstances regarding residents or the property. Takes initiative in seeking training / educational opportunities and self-improvement for professional growth and development. Limited travel may be required. Must always maintain a professional appearance and demeanor. Follows and demonstrates Company policies, procedures, and best practices, both as an individual as the leader of her team. Other duties as assigned. Qualifications Normal Working Hours 35-40 hours per week, schedule varies as weekend shifts may be required 30 minute meal break Overtime as required PIa952a2-
09/05/2025
Full time
Join the winning TEAM with a bright future! TLR Group is PROUD to announce that we have been awarded: National Apartment Association's Best Places to Work "Best Places to Work 2021" Bay Area Apartment Association Gold Medallion Award for Diversity & Inclusion Initiative Award 2021 Tampa Bay Business Journal's "Best Places to Work 2021" Tampa Bay Business Journal's "Fast 50 Fastest Growing Companies 2021" (TLR Ranked 25th) Tampa Bay Business Journal's "Fast 50 Fastest Growing Companies 2020" (TLR Ranked 12th) Benefits and Perks 10 days of Paid Annual Vacation (increases with Seniority) Discounted Rent at a TLR Owned Property Your Birthday is Always a Paid Day Off! 6 Paid Holidays 401(K) Retirement Savings Plan with Company Match Ongoing Training, Development, and Growth Opportunities Bonus Opportunities Major Life Events Commission on Every Lease and Renewal Medical Dental Vision Employer Paid Life Long Term Disability FSA with Transit Option Text AM062025 to to apply today! Learn more about TLR Group, and submit your application at Summary: The Assistant Property Manager, in cooperation with and under the direction of the Property Manager, operates the property efficiently in compliance with Company guidelines in order to achieve maximum return on investment (ROI) for the property owner. This includes but is not limited to: Essential responsibilities: Collects and secures rental and utility payments Make daily bank deposits and verify the accuracy of those deposits Deliver late rent letters, notices, and personally contacts all residents who have unpaid rent Assists in the eviction process and follow-up procedures Utilize property management software and other systems to carry out the day-to-day responsibilities Be involved in daily activity transactions Prepare accounting records and reports, including Statement of Deposit Account and Monthly Closeout Assist in the leasing process as needed to meet community and company goals The Assistant Property Manager ensures occupancy targets are at company standards by performing tasks to effectively market and lease apartments while maximizing the retention of current residents. Assistant Property Manager communicates effectively to ensure goals are being achieved. Meet with residents regularly to address any rent delinquencies or resolve issues related to residents occupancy. Models a high level of customer service and ensures all employees display a courteous and helpful attitude towards residents, co-workers, and all visitors to the property. Perform a daily review of service requests to ensure timely completion and adherence to legal time restraints. Practice and promote a team environment. Assist with duties of the Property Manager as directed or in his/her absence. Responsible for reporting any unusual or extraordinary circumstances regarding residents or the property. Takes initiative in seeking training / educational opportunities and self-improvement for professional growth and development. Limited travel may be required. Must always maintain a professional appearance and demeanor. Follows and demonstrates Company policies, procedures, and best practices, both as an individual as the leader of her team. Other duties as assigned. Qualifications Normal Working Hours 35-40 hours per week, schedule varies as weekend shifts may be required 30 minute meal break Overtime as required PIa952a2-
First Place For Youth-Join Our Team Video! Are you dedicated to empowering and supporting youth, regardless of their background? We're searching for passionate individuals to make a positive impact on the lives of foster youth. Become an integral part of their transformative journey and join the First Place for Youth team. About First Place for Youth Were a leading non-profit organization dedicated to supporting foster youth in their transition to adulthood, with a focus on education, employment, and housing. We believe that all young people deserve the opportunity to thrive and lead successful, independent lives. Our comprehensive programs empower foster youth to overcome the unique challenges they face and build the skills, confidence, and connections they need to succeed. Why Work at First Place For Youth: Meaningful Impact:Help to transform the lives of foster youth on the cusp of adulthood. Your role will support them in their journey to conquer challenges, achieve independence, and fulfill their aspirations. Innovative Approach:We thrive on innovation, pushing the boundaries of foster care support. Your voice here matters, and youll contribute to programs that redefine the futures of these young lives. Collaborative and Supportive Environment: Embrace a dynamic and supportive workplace, where every team member is valued. Together, we're a force dedicated to uplifting youth. Expect professional growth, fueled by teamwork and collaboration. Comprehensive Benefits: We value the well-being of our employees and offer a comprehensive benefits package. From health and wellness benefits to retirement plans, we ensure that our team members are taken care of so they can focus on their important work supporting foster youth. Culture of Diversity and Inclusion: We celebrate diversity in every form. At First Place for Youth, inclusivity reigns, creating a workplace where all voices are heard, respected, and empowered. POSITION SUMMARY: The Housing Coordinator will assist transition age youth (TAY) ages 18-24 who experienced homelessness and are referred from San Franciscos Coordinated Entry System to First Place for Youths TAY Rapid Re-Housing (RRH) Program. The Housing Coordinator will assist participants to secure housing within the Bay Area utilizing a time limited housing subsidy. The Housing Coordinator will identify units in the community that will be appropriate for a subsidy which includes landlord engagement, information about the subsidy program, assessment of units ability to meet habitability standards, and monthly rent calculation and subsidy administration. The Housing Coordinator works within a team of TAY Case Managers and a Resource Specialist. This position requires work in the field with housing search occurring primarily in San Francisco, Alameda and Contra Costa Counties. Monday Friday. The Housing Coordinator shall: Develop and maintain inventory of landlords and property managers who have expressed interest in participating in the RRH Program. Engage landlords and property managers to build and sustain relationships- network with landlords, renters associations, property management businesses, and county wide housing providers. Guide and educate TAY on how to search for, secure and maintain permanent affordable housing, including tenant/landlord rights and responsibilities. Provide assistance to TAY with completing housing forms, applications and obtaining required verifications to determine qualifications for housing. May conduct housing workshops and presentations to participants, staff, and community partners. Essential Duties and Responsibilities: Housing Location Conduct landlord recruitment and establish relationships with landlords, property owners, and property management companies. Engage with local landlord organizations and housing associations to educate them on housing subsidy opportunities to increase visibility and awareness. Conduct comprehensive housing searches to identify units that meet participant needs Negotiate lease on behalf of the participant Coordinate viewings and partner with TAY Case Managers to ensure that all paperwork gets completed timely. Support with setting up utilities, securing deposits, and credit check fees. Support with moving costs and some furniture dependent upon funding. Utilize Fair Market Rate to determine acceptable rents and ensure rent reasonableness standards. Educate participants on tenancy requirements including rent portion expectations. Subsidy Administration Document efforts and activities in relevant electronic systems (AppFolio, Apricot, or other systems assigned) promptly. Maintain accurate electronic and physical files on all client and property/landlord relationships. Track changes in tenant portions of rent and subsidy amount. Ensure that participants are aware of their portion of rent and they know when and how to make payment directly to the landlord. Coordinate closely with First Place for Youths Housing Department leadership and finance to ensure that landlord rents are accurate and issued timely. Landlord Liaison Regularly collaborate with TAY Case Managers to ensure that participants are consistently paying their rent on time, cultivate healthy relationships with neighbors, and resolve tenancy issues. Immediately respond to lease violations or other complaints, with the goal of finding resolutions that do not jeopardize housing stability. Coordinate solutions with landlord prior to eviction proceedings. Ensure landlords fulfill their legal obligations including conducting repairs, issuing proper notices and supporting participants rights to Fair Housing Provide First Place for Youth point of contact to ensure rapid response to participant challenges and needs that may arise. Other duties as assigned. Qualification and Requirements: Bachelor's degree preferred or a combination of education and experience that demonstrates a capacity to secure and manage housing in a supportive housing program. 2 years experience with Real estate or Property Management experience desired A strong dedication to cultural competency that creates conditions that remove barriers. Knowledge of housing availability in San Francisco and surrounding counties preferred. Relationships with landlords & apartments highly desired. Previous experience partnering with Housing Authority with section 8 voucher or equivalent experience a plus. Knowledge of current housing laws, fair market rents and rent reasonableness standards Driving is a requirement of the job - must have possession of current CA drivers license, access to a vehicle and personal automobile insurance. Ability to drive to multiple locations throughout the day in and around the bay area for housing search Proven ability to develop authentic, supportive relationships with youth and young adults. Computer Skills Proficiency with Microsoft Office applications including MS Word, Excel, Access, and PowerPoint, Project and Outlook. Experience with database systems. Strong Communication Skills Exceptional oral and written communication skills including the demonstrated ability to research, assimilate, and analyze information, compose engaging messages, and present data in a clear and inspiring manner. Availability for occasional evening and weekend work BENEFITS: 15 days of vacation time in the first year 12 days of sick time 2 floating holidays 15 paid holidays Employees choice of Kaiser or UCH HMO/PPO with up to 90% of the premium covered by First Place on certain plans Principal dental and vision coverage Healthcare and Dependent care FSA plans Principal basic life and voluntary life insurance coverage Employee Assistance Program 401(k) retirement savings plan Paid sabbatical Paid maternity and paternity leave We do not offer relocation assistance Local candidates preferred Pay will be determined based on Education and Experience. If you are passionate about making a difference in the lives of transition age foster youth and want to join a dynamic and impactful organization, we invite you to apply. Together, let's empower transition age foster youth to achieve their dreams and build a brighter future. To learn more about First Place For Youth and view our current job openings, please visit our website at We are unable to sponsor work visas now or in the future. First Place will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act, the San Francisco Fair Chance Ordinance, and applicable law. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. Find out more about the Fair Chance Act by visiting the California Civil Rights Department Fair Chance Act webpage or reviewing this guidance provide by the City of San Francisco. For additional information regarding your rights, please also review the Summary of Your Rights Under the FCRA. Compensation details: 28.83-30.52 Hourly Wage PI0906aa897c52-4656
09/04/2025
Full time
First Place For Youth-Join Our Team Video! Are you dedicated to empowering and supporting youth, regardless of their background? We're searching for passionate individuals to make a positive impact on the lives of foster youth. Become an integral part of their transformative journey and join the First Place for Youth team. About First Place for Youth Were a leading non-profit organization dedicated to supporting foster youth in their transition to adulthood, with a focus on education, employment, and housing. We believe that all young people deserve the opportunity to thrive and lead successful, independent lives. Our comprehensive programs empower foster youth to overcome the unique challenges they face and build the skills, confidence, and connections they need to succeed. Why Work at First Place For Youth: Meaningful Impact:Help to transform the lives of foster youth on the cusp of adulthood. Your role will support them in their journey to conquer challenges, achieve independence, and fulfill their aspirations. Innovative Approach:We thrive on innovation, pushing the boundaries of foster care support. Your voice here matters, and youll contribute to programs that redefine the futures of these young lives. Collaborative and Supportive Environment: Embrace a dynamic and supportive workplace, where every team member is valued. Together, we're a force dedicated to uplifting youth. Expect professional growth, fueled by teamwork and collaboration. Comprehensive Benefits: We value the well-being of our employees and offer a comprehensive benefits package. From health and wellness benefits to retirement plans, we ensure that our team members are taken care of so they can focus on their important work supporting foster youth. Culture of Diversity and Inclusion: We celebrate diversity in every form. At First Place for Youth, inclusivity reigns, creating a workplace where all voices are heard, respected, and empowered. POSITION SUMMARY: The Housing Coordinator will assist transition age youth (TAY) ages 18-24 who experienced homelessness and are referred from San Franciscos Coordinated Entry System to First Place for Youths TAY Rapid Re-Housing (RRH) Program. The Housing Coordinator will assist participants to secure housing within the Bay Area utilizing a time limited housing subsidy. The Housing Coordinator will identify units in the community that will be appropriate for a subsidy which includes landlord engagement, information about the subsidy program, assessment of units ability to meet habitability standards, and monthly rent calculation and subsidy administration. The Housing Coordinator works within a team of TAY Case Managers and a Resource Specialist. This position requires work in the field with housing search occurring primarily in San Francisco, Alameda and Contra Costa Counties. Monday Friday. The Housing Coordinator shall: Develop and maintain inventory of landlords and property managers who have expressed interest in participating in the RRH Program. Engage landlords and property managers to build and sustain relationships- network with landlords, renters associations, property management businesses, and county wide housing providers. Guide and educate TAY on how to search for, secure and maintain permanent affordable housing, including tenant/landlord rights and responsibilities. Provide assistance to TAY with completing housing forms, applications and obtaining required verifications to determine qualifications for housing. May conduct housing workshops and presentations to participants, staff, and community partners. Essential Duties and Responsibilities: Housing Location Conduct landlord recruitment and establish relationships with landlords, property owners, and property management companies. Engage with local landlord organizations and housing associations to educate them on housing subsidy opportunities to increase visibility and awareness. Conduct comprehensive housing searches to identify units that meet participant needs Negotiate lease on behalf of the participant Coordinate viewings and partner with TAY Case Managers to ensure that all paperwork gets completed timely. Support with setting up utilities, securing deposits, and credit check fees. Support with moving costs and some furniture dependent upon funding. Utilize Fair Market Rate to determine acceptable rents and ensure rent reasonableness standards. Educate participants on tenancy requirements including rent portion expectations. Subsidy Administration Document efforts and activities in relevant electronic systems (AppFolio, Apricot, or other systems assigned) promptly. Maintain accurate electronic and physical files on all client and property/landlord relationships. Track changes in tenant portions of rent and subsidy amount. Ensure that participants are aware of their portion of rent and they know when and how to make payment directly to the landlord. Coordinate closely with First Place for Youths Housing Department leadership and finance to ensure that landlord rents are accurate and issued timely. Landlord Liaison Regularly collaborate with TAY Case Managers to ensure that participants are consistently paying their rent on time, cultivate healthy relationships with neighbors, and resolve tenancy issues. Immediately respond to lease violations or other complaints, with the goal of finding resolutions that do not jeopardize housing stability. Coordinate solutions with landlord prior to eviction proceedings. Ensure landlords fulfill their legal obligations including conducting repairs, issuing proper notices and supporting participants rights to Fair Housing Provide First Place for Youth point of contact to ensure rapid response to participant challenges and needs that may arise. Other duties as assigned. Qualification and Requirements: Bachelor's degree preferred or a combination of education and experience that demonstrates a capacity to secure and manage housing in a supportive housing program. 2 years experience with Real estate or Property Management experience desired A strong dedication to cultural competency that creates conditions that remove barriers. Knowledge of housing availability in San Francisco and surrounding counties preferred. Relationships with landlords & apartments highly desired. Previous experience partnering with Housing Authority with section 8 voucher or equivalent experience a plus. Knowledge of current housing laws, fair market rents and rent reasonableness standards Driving is a requirement of the job - must have possession of current CA drivers license, access to a vehicle and personal automobile insurance. Ability to drive to multiple locations throughout the day in and around the bay area for housing search Proven ability to develop authentic, supportive relationships with youth and young adults. Computer Skills Proficiency with Microsoft Office applications including MS Word, Excel, Access, and PowerPoint, Project and Outlook. Experience with database systems. Strong Communication Skills Exceptional oral and written communication skills including the demonstrated ability to research, assimilate, and analyze information, compose engaging messages, and present data in a clear and inspiring manner. Availability for occasional evening and weekend work BENEFITS: 15 days of vacation time in the first year 12 days of sick time 2 floating holidays 15 paid holidays Employees choice of Kaiser or UCH HMO/PPO with up to 90% of the premium covered by First Place on certain plans Principal dental and vision coverage Healthcare and Dependent care FSA plans Principal basic life and voluntary life insurance coverage Employee Assistance Program 401(k) retirement savings plan Paid sabbatical Paid maternity and paternity leave We do not offer relocation assistance Local candidates preferred Pay will be determined based on Education and Experience. If you are passionate about making a difference in the lives of transition age foster youth and want to join a dynamic and impactful organization, we invite you to apply. Together, let's empower transition age foster youth to achieve their dreams and build a brighter future. To learn more about First Place For Youth and view our current job openings, please visit our website at We are unable to sponsor work visas now or in the future. First Place will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act, the San Francisco Fair Chance Ordinance, and applicable law. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. Find out more about the Fair Chance Act by visiting the California Civil Rights Department Fair Chance Act webpage or reviewing this guidance provide by the City of San Francisco. For additional information regarding your rights, please also review the Summary of Your Rights Under the FCRA. Compensation details: 28.83-30.52 Hourly Wage PI0906aa897c52-4656
Join the winning TEAM with a bright future! TLR Group is PROUD to announce that we have been awarded: National Apartment Association's Best Places to Work "Best Places to Work 2021" Bay Area Apartment Association - Gold Medallion Award for Diversity & Inclusion Initiative Award 2021 Tampa Bay Business Journal's "Best Places to Work 2021" Tampa Bay Business Journal's "Fast 50 - Fastest Growing Companies 2021" (TLR Ranked 25th) Tampa Bay Business Journal's "Fast 50 - Fastest Growing Companies 2020" (TLR Ranked 12th) Benefits and Perks 10 days of Paid Annual Vacation (increases with Seniority) Discounted Rent at a TLR Owned Property Your Birthday is Always a Paid Day Off! 6 Paid Holidays 401(K) Retirement Savings Plan with Company Match Ongoing Training, Development, and Growth Opportunities Bonus Opportunities Major Life Events Commission on Every Lease and Renewal Medical Dental Vision Employer Paid Life Long Term Disability FSA with Transit Option Text Lease042025 to to apply today! Learn more about TLR Group, and submit your application at Summary The leasing consultant is responsible for coordinating and carrying out the community's marketing, leasing, and renewal initiatives to achieve occupancy, revenue, and resident retention goals. These goals are achieved by leasing to new residents, providing superior resident satisfaction to prospects and throughout the duration of the lease, and assisting residents to secure lease renewals. Job Description Essential responsibilities Perform all sales and leasing activities to reach the community's leasing goals. Greet new prospective residents, respond and follow up with prospects to find the right home for them within our community, conduct tours with prospective residents and show apartments, process applications, credit screenings, and criminal background checks, send application invitations, prepare the lease and move in package to guarantee a smooth move in process for the new residents Walk the property each morning to ensure the touring route and model units are presentable and meets TLR Group's standards Stay on top of the market and competitors to see how the community can stand out amongst the competition Provide the marketing team with thoughtful feedback to improve the leasing process and sales process seamless Works with the property manager to develop and carry out resident retention initiatives Use the on site property management software (Entrata) to track availability, record traffic/leasing activity, manage prospect and resident data, and other information to use to the full extent Effectively follow up with leads to comply with TLR Group's policies to make the leasing process efficient for the prospect and the community Respond quickly and respectively to all resident concerns with the intention of assisting all resident matters no matter what they are Qualifications Customer Service Experience (required) Sales Experience (preferred) Leasing Experience (preferred) Certified Apartment Leasing Professional is a plus Strong written and verbal communication skills (required) Time Management Property Management Software Experience (preferred) with Entrata experience being a plus Attention to Detail Ability to Multitask in a Fast-Paced Environment Normal Working Hours 35-40 hours per week, schedule varies as weekend shifts are required 30 minute meal break Overtime as required PI5e3a97e5-
09/04/2025
Full time
Join the winning TEAM with a bright future! TLR Group is PROUD to announce that we have been awarded: National Apartment Association's Best Places to Work "Best Places to Work 2021" Bay Area Apartment Association - Gold Medallion Award for Diversity & Inclusion Initiative Award 2021 Tampa Bay Business Journal's "Best Places to Work 2021" Tampa Bay Business Journal's "Fast 50 - Fastest Growing Companies 2021" (TLR Ranked 25th) Tampa Bay Business Journal's "Fast 50 - Fastest Growing Companies 2020" (TLR Ranked 12th) Benefits and Perks 10 days of Paid Annual Vacation (increases with Seniority) Discounted Rent at a TLR Owned Property Your Birthday is Always a Paid Day Off! 6 Paid Holidays 401(K) Retirement Savings Plan with Company Match Ongoing Training, Development, and Growth Opportunities Bonus Opportunities Major Life Events Commission on Every Lease and Renewal Medical Dental Vision Employer Paid Life Long Term Disability FSA with Transit Option Text Lease042025 to to apply today! Learn more about TLR Group, and submit your application at Summary The leasing consultant is responsible for coordinating and carrying out the community's marketing, leasing, and renewal initiatives to achieve occupancy, revenue, and resident retention goals. These goals are achieved by leasing to new residents, providing superior resident satisfaction to prospects and throughout the duration of the lease, and assisting residents to secure lease renewals. Job Description Essential responsibilities Perform all sales and leasing activities to reach the community's leasing goals. Greet new prospective residents, respond and follow up with prospects to find the right home for them within our community, conduct tours with prospective residents and show apartments, process applications, credit screenings, and criminal background checks, send application invitations, prepare the lease and move in package to guarantee a smooth move in process for the new residents Walk the property each morning to ensure the touring route and model units are presentable and meets TLR Group's standards Stay on top of the market and competitors to see how the community can stand out amongst the competition Provide the marketing team with thoughtful feedback to improve the leasing process and sales process seamless Works with the property manager to develop and carry out resident retention initiatives Use the on site property management software (Entrata) to track availability, record traffic/leasing activity, manage prospect and resident data, and other information to use to the full extent Effectively follow up with leads to comply with TLR Group's policies to make the leasing process efficient for the prospect and the community Respond quickly and respectively to all resident concerns with the intention of assisting all resident matters no matter what they are Qualifications Customer Service Experience (required) Sales Experience (preferred) Leasing Experience (preferred) Certified Apartment Leasing Professional is a plus Strong written and verbal communication skills (required) Time Management Property Management Software Experience (preferred) with Entrata experience being a plus Attention to Detail Ability to Multitask in a Fast-Paced Environment Normal Working Hours 35-40 hours per week, schedule varies as weekend shifts are required 30 minute meal break Overtime as required PI5e3a97e5-
Join the winning TEAM with a bright future! TLR Group is PROUD to announce that we have been awarded: National Apartment Association's Best Places to Work "Best Places to Work 2021" Bay Area Apartment Association Gold Medallion Award for Diversity & Inclusion Initiative Award 2021 Tampa Bay Business Journal's "Best Places to Work 2021" Tampa Bay Business Journal's "Fast 50 Fastest Growing Companies 2021" (TLR Ranked 25th) Tampa Bay Business Journal's "Fast 50 Fastest Growing Companies 2020" (TLR Ranked 12th) Benefits and Perks 10 days of Paid Annual Vacation (increases with Seniority) Discounted Rent at a TLR Owned Property Your Birthday is Always a Paid Day Off! 6 Paid Holidays 401(K) Retirement Savings Plan with Company Match Ongoing Training, Development, and Growth Opportunities Bonus Opportunities Major Life Events Commission on Every Lease and Renewal Medical Dental Vision Employer Paid Life Long Term Disability FSA with Transit Option Text Lease0725 to to apply today! Learn more about TLR Group, and submit your application at Summary The leasing consultant is responsible for coordinating and carrying out the communitys marketing, leasing, and renewal initiatives to achieve occupancy, revenue, and resident retention goals. These goals are achieved by leasing to new residents, providing superior resident satisfaction to prospects and throughout the duration of the lease, and assisting residents to secure lease renewals. Job Description Essential responsibilities Perform all sales and leasing activities to reach the communitys leasing goals. Greet new prospective residents, respond and follow up with prospects to find the right home for them within our community, conduct tours with prospective residents and show apartments, process applications, credit screenings, and criminal background checks, send application invitations, prepare the lease and move in package to guarantee a smooth move in process for the new residents Walk the property each morning to ensure the touring route and model units are presentable and meets TLR Groups standards Stay on top of the market and competitors to see how the community can stand out amongst the competition Provide the marketing team with thoughtful feedback to improve the leasing process and sales process seamless Works with the property manager to develop and carry out resident retention initiatives Use the on site property management software (Entrata) to track availability, record traffic/leasing activity, manage prospect and resident data, and other information to use to the full extent Effectively follow up with leads to comply with TLR Groups policies to make the leasing process efficient for the prospect and the community Respond quickly and respectively to all resident concerns with the intention of assisting all resident matters no matter what they are Qualifications Customer Service Experience (required) Sales Experience (preferred) Leasing Experience (preferred) Certified Apartment Leasing Professional is a plus Strong written and verbal communication skills (required) Time Management Property Management Software Experience (preferred) with Entrata experience being a plus Attention to Detail Ability to Multitask in a Fast-Paced Environment Normal Working Hours 35-40 hours per week, schedule varies as weekend shifts are required 30 minute meal break Overtime as required PI4db399302dfc-3349
09/04/2025
Full time
Join the winning TEAM with a bright future! TLR Group is PROUD to announce that we have been awarded: National Apartment Association's Best Places to Work "Best Places to Work 2021" Bay Area Apartment Association Gold Medallion Award for Diversity & Inclusion Initiative Award 2021 Tampa Bay Business Journal's "Best Places to Work 2021" Tampa Bay Business Journal's "Fast 50 Fastest Growing Companies 2021" (TLR Ranked 25th) Tampa Bay Business Journal's "Fast 50 Fastest Growing Companies 2020" (TLR Ranked 12th) Benefits and Perks 10 days of Paid Annual Vacation (increases with Seniority) Discounted Rent at a TLR Owned Property Your Birthday is Always a Paid Day Off! 6 Paid Holidays 401(K) Retirement Savings Plan with Company Match Ongoing Training, Development, and Growth Opportunities Bonus Opportunities Major Life Events Commission on Every Lease and Renewal Medical Dental Vision Employer Paid Life Long Term Disability FSA with Transit Option Text Lease0725 to to apply today! Learn more about TLR Group, and submit your application at Summary The leasing consultant is responsible for coordinating and carrying out the communitys marketing, leasing, and renewal initiatives to achieve occupancy, revenue, and resident retention goals. These goals are achieved by leasing to new residents, providing superior resident satisfaction to prospects and throughout the duration of the lease, and assisting residents to secure lease renewals. Job Description Essential responsibilities Perform all sales and leasing activities to reach the communitys leasing goals. Greet new prospective residents, respond and follow up with prospects to find the right home for them within our community, conduct tours with prospective residents and show apartments, process applications, credit screenings, and criminal background checks, send application invitations, prepare the lease and move in package to guarantee a smooth move in process for the new residents Walk the property each morning to ensure the touring route and model units are presentable and meets TLR Groups standards Stay on top of the market and competitors to see how the community can stand out amongst the competition Provide the marketing team with thoughtful feedback to improve the leasing process and sales process seamless Works with the property manager to develop and carry out resident retention initiatives Use the on site property management software (Entrata) to track availability, record traffic/leasing activity, manage prospect and resident data, and other information to use to the full extent Effectively follow up with leads to comply with TLR Groups policies to make the leasing process efficient for the prospect and the community Respond quickly and respectively to all resident concerns with the intention of assisting all resident matters no matter what they are Qualifications Customer Service Experience (required) Sales Experience (preferred) Leasing Experience (preferred) Certified Apartment Leasing Professional is a plus Strong written and verbal communication skills (required) Time Management Property Management Software Experience (preferred) with Entrata experience being a plus Attention to Detail Ability to Multitask in a Fast-Paced Environment Normal Working Hours 35-40 hours per week, schedule varies as weekend shifts are required 30 minute meal break Overtime as required PI4db399302dfc-3349
Join the winning TEAM with a bright future! TLR Group is PROUD to announce that we have been awarded: National Apartment Association's Best Places to Work "Best Places to Work 2021" Bay Area Apartment Association - Gold Medallion Award for Diversity & Inclusion Initiative Award 2021 Tampa Bay Business Journal's "Best Places to Work 2021" Tampa Bay Business Journal's "Fast 50 - Fastest Growing Companies 2021" (TLR Ranked 25th) Tampa Bay Business Journal's "Fast 50 - Fastest Growing Companies 2020" (TLR Ranked 12th) Benefits and Perks 10 days of Paid Annual Vacation (increases with Seniority) Discounted Rent at a TLR Owned Property Your Birthday is Always a Paid Day Off! 6 Paid Holidays 401(K) Retirement Savings Plan with Company Match Ongoing Training, Development, and Growth Opportunities Bonus Opportunities Major Life Events Commission on Every Lease and Renewal Medical Dental Vision Employer Paid Life Long Term Disability FSA with Transit Option Text Lease0725 to to apply today! Learn more about TLR Group, and submit your application at Summary The leasing consultant is responsible for coordinating and carrying out the community's marketing, leasing, and renewal initiatives to achieve occupancy, revenue, and resident retention goals. These goals are achieved by leasing to new residents, providing superior resident satisfaction to prospects and throughout the duration of the lease, and assisting residents to secure lease renewals. Job Description Essential responsibilities Perform all sales and leasing activities to reach the community's leasing goals. Greet new prospective residents, respond and follow up with prospects to find the right home for them within our community, conduct tours with prospective residents and show apartments, process applications, credit screenings, and criminal background checks, send application invitations, prepare the lease and move in package to guarantee a smooth move in process for the new residents Walk the property each morning to ensure the touring route and model units are presentable and meets TLR Group's standards Stay on top of the market and competitors to see how the community can stand out amongst the competition Provide the marketing team with thoughtful feedback to improve the leasing process and sales process seamless Works with the property manager to develop and carry out resident retention initiatives Use the on site property management software (Entrata) to track availability, record traffic/leasing activity, manage prospect and resident data, and other information to use to the full extent Effectively follow up with leads to comply with TLR Group's policies to make the leasing process efficient for the prospect and the community Respond quickly and respectively to all resident concerns with the intention of assisting all resident matters no matter what they are Qualifications Customer Service Experience (required) Sales Experience (preferred) Leasing Experience (preferred) Certified Apartment Leasing Professional is a plus Strong written and verbal communication skills (required) Time Management Property Management Software Experience (preferred) with Entrata experience being a plus Attention to Detail Ability to Multitask in a Fast-Paced Environment Normal Working Hours 35-40 hours per week, schedule varies as weekend shifts are required 30 minute meal break Overtime as required PI839ef525fcdd-3349
09/03/2025
Full time
Join the winning TEAM with a bright future! TLR Group is PROUD to announce that we have been awarded: National Apartment Association's Best Places to Work "Best Places to Work 2021" Bay Area Apartment Association - Gold Medallion Award for Diversity & Inclusion Initiative Award 2021 Tampa Bay Business Journal's "Best Places to Work 2021" Tampa Bay Business Journal's "Fast 50 - Fastest Growing Companies 2021" (TLR Ranked 25th) Tampa Bay Business Journal's "Fast 50 - Fastest Growing Companies 2020" (TLR Ranked 12th) Benefits and Perks 10 days of Paid Annual Vacation (increases with Seniority) Discounted Rent at a TLR Owned Property Your Birthday is Always a Paid Day Off! 6 Paid Holidays 401(K) Retirement Savings Plan with Company Match Ongoing Training, Development, and Growth Opportunities Bonus Opportunities Major Life Events Commission on Every Lease and Renewal Medical Dental Vision Employer Paid Life Long Term Disability FSA with Transit Option Text Lease0725 to to apply today! Learn more about TLR Group, and submit your application at Summary The leasing consultant is responsible for coordinating and carrying out the community's marketing, leasing, and renewal initiatives to achieve occupancy, revenue, and resident retention goals. These goals are achieved by leasing to new residents, providing superior resident satisfaction to prospects and throughout the duration of the lease, and assisting residents to secure lease renewals. Job Description Essential responsibilities Perform all sales and leasing activities to reach the community's leasing goals. Greet new prospective residents, respond and follow up with prospects to find the right home for them within our community, conduct tours with prospective residents and show apartments, process applications, credit screenings, and criminal background checks, send application invitations, prepare the lease and move in package to guarantee a smooth move in process for the new residents Walk the property each morning to ensure the touring route and model units are presentable and meets TLR Group's standards Stay on top of the market and competitors to see how the community can stand out amongst the competition Provide the marketing team with thoughtful feedback to improve the leasing process and sales process seamless Works with the property manager to develop and carry out resident retention initiatives Use the on site property management software (Entrata) to track availability, record traffic/leasing activity, manage prospect and resident data, and other information to use to the full extent Effectively follow up with leads to comply with TLR Group's policies to make the leasing process efficient for the prospect and the community Respond quickly and respectively to all resident concerns with the intention of assisting all resident matters no matter what they are Qualifications Customer Service Experience (required) Sales Experience (preferred) Leasing Experience (preferred) Certified Apartment Leasing Professional is a plus Strong written and verbal communication skills (required) Time Management Property Management Software Experience (preferred) with Entrata experience being a plus Attention to Detail Ability to Multitask in a Fast-Paced Environment Normal Working Hours 35-40 hours per week, schedule varies as weekend shifts are required 30 minute meal break Overtime as required PI839ef525fcdd-3349
First Place For Youth-Join Our Team Video! Are you dedicated to empowering and supporting youth, regardless of their background? We're searching for passionate individuals to make a positive impact on the lives of foster youth. Become an integral part of their transformative journey and join the First Place for Youth team. About First Place for Youth We're a leading non-profit organization dedicated to supporting foster youth in their transition to adulthood, with a focus on education, employment, and housing. We believe that all young people deserve the opportunity to thrive and lead successful, independent lives. Our comprehensive programs empower foster youth to overcome the unique challenges they face and build the skills, confidence, and connections they need to succeed. Why Work at First Place For Youth: Meaningful Impact: Help to transform the lives of foster youth on the cusp of adulthood. Your role will support them in their journey to conquer challenges, achieve independence, and fulfill their aspirations. Innovative Approach: We thrive on innovation, pushing the boundaries of foster care support. Your voice here matters, and you'll contribute to programs that redefine the futures of these young lives. Collaborative and Supportive Environment: Embrace a dynamic and supportive workplace, where every team member is valued. Together, we're a force dedicated to uplifting youth. Expect professional growth, fueled by teamwork and collaboration. Comprehensive Benefits: We value the well-being of our employees and offer a comprehensive benefits package. From health and wellness benefits to retirement plans, we ensure that our team members are taken care of so they can focus on their important work supporting foster youth. Culture of Diversity and Inclusion: We celebrate diversity in every form. At First Place for Youth, inclusivity reigns, creating a workplace where all voices are heard, respected, and empowered. POSITION SUMMARY: The Housing Coordinator will assist transition age youth (TAY) ages 18-24 who experienced homelessness and are referred from San Francisco's Coordinated Entry System to First Place for Youth's TAY Rapid Re-Housing (RRH) Program. The Housing Coordinator will assist participants to secure housing within the Bay Area utilizing a time limited housing subsidy. The Housing Coordinator will identify units in the community that will be appropriate for a subsidy which includes landlord engagement, information about the subsidy program, assessment of units' ability to meet habitability standards, and monthly rent calculation and subsidy administration. The Housing Coordinator works within a team of TAY Case Managers and a Resource Specialist. This position requires work in the field with housing search occurring primarily in San Francisco, Alameda and Contra Costa Counties. Monday - Friday. The Housing Coordinator shall: Develop and maintain inventory of landlords and property managers who have expressed interest in participating in the RRH Program. Engage landlords and property managers to build and sustain relationships - network with landlords, renter's associations, property management businesses, and county wide housing providers. Guide and educate TAY on how to search for, secure and maintain permanent affordable housing, including tenant/landlord rights and responsibilities. Provide assistance to TAY with completing housing forms, applications and obtaining required verifications to determine qualifications for housing. May conduct housing workshops and presentations to participants, staff, and community partners. Essential Duties and Responsibilities: Housing Location Conduct landlord recruitment and establish relationships with landlords, property owners, and property management companies. Engage with local landlord organizations and housing associations to educate them on housing subsidy opportunities to increase visibility and awareness. Conduct comprehensive housing searches to identify units that meet participant needs Negotiate lease on behalf of the participant Coordinate viewings and partner with TAY Case Managers to ensure that all paperwork gets completed timely. Support with setting up utilities, securing deposits, and credit check fees. Support with moving costs and some furniture dependent upon funding. Utilize Fair Market Rate to determine acceptable rents and ensure rent reasonableness standards. Educate participants on tenancy requirements including rent portion expectations. Subsidy Administration Document efforts and activities in relevant electronic systems (AppFolio, Apricot, or other systems assigned) promptly. Maintain accurate electronic and physical files on all client and property/landlord relationships. Track changes in tenant portions of rent and subsidy amount. Ensure that participants are aware of their portion of rent and they know when and how to make payment directly to the landlord. Coordinate closely with First Place for Youth's Housing Department leadership and finance to ensure that landlord rents are accurate and issued timely. Landlord Liaison Regularly collaborate with TAY Case Managers to ensure that participants are consistently paying their rent on time, cultivate healthy relationships with neighbors, and resolve tenancy issues. Immediately respond to lease violations or other complaints, with the goal of finding resolutions that do not jeopardize housing stability. Coordinate solutions with landlord prior to eviction proceedings. Ensure landlords fulfill their legal obligations including conducting repairs, issuing proper notices and supporting participants' rights to Fair Housing Provide First Place for Youth point of contact to ensure rapid response to participant challenges and needs that may arise. Other duties as assigned. Qualification and Requirements: Bachelor's degree preferred or a combination of education and experience that demonstrates a capacity to secure and manage housing in a supportive housing program. 2 years' experience with Real estate or Property Management experience desired A strong dedication to cultural competency that creates conditions that remove barriers. Knowledge of housing availability in San Francisco and surrounding counties preferred. Relationships with landlords & apartments highly desired. Previous experience partnering with Housing Authority with section 8 voucher or equivalent experience a plus. Knowledge of current housing laws, fair market rents and rent reasonableness standards Driving is a requirement of the job - must have possession of current CA driver's license, access to a vehicle and personal automobile insurance. Ability to drive to multiple locations throughout the day in and around the bay area for housing search Proven ability to develop authentic, supportive relationships with youth and young adults. Computer Skills Proficiency with Microsoft Office applications including MS Word, Excel, Access, and PowerPoint, Project and Outlook. Experience with database systems. Strong Communication Skills- Exceptional oral and written communication skills including the demonstrated ability to research, assimilate, and analyze information, compose engaging messages, and present data in a clear and inspiring manner. Availability for occasional evening and weekend work BENEFITS: 15 days of vacation time in the first year 12 days of sick time 2 floating holidays 15 paid holidays Employee's choice of Kaiser or UCH HMO/PPO with up to 90% of the premium covered by First Place on certain plans Principal dental and vision coverage Healthcare and Dependent care FSA plans Principal basic life and voluntary life insurance coverage Employee Assistance Program 401(k) retirement savings plan Paid sabbatical Paid maternity and paternity leave We do not offer relocation assistance Local candidates preferred Pay will be determined based on Education and Experience. If you are passionate about making a difference in the lives of transition age foster youth and want to join a dynamic and impactful organization, we invite you to apply. Together, let's empower transition age foster youth to achieve their dreams and build a brighter future. To learn more about First Place For Youth and view our current job openings, please visit our website at . We are unable to sponsor work visas now or in the future. First Place will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act, the San Francisco Fair Chance Ordinance, and applicable law. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. Find out more about the Fair Chance Act by visiting the California Civil Rights Department Fair Chance Act webpage or reviewing this guidance provide by the City of San Francisco. For additional information regarding your rights, please also review the Summary of Your Rights Under the FCRA. Compensation details: 28.83-30.52 Hourly Wage PI0774a67dfa3d-4656
09/01/2025
Full time
First Place For Youth-Join Our Team Video! Are you dedicated to empowering and supporting youth, regardless of their background? We're searching for passionate individuals to make a positive impact on the lives of foster youth. Become an integral part of their transformative journey and join the First Place for Youth team. About First Place for Youth We're a leading non-profit organization dedicated to supporting foster youth in their transition to adulthood, with a focus on education, employment, and housing. We believe that all young people deserve the opportunity to thrive and lead successful, independent lives. Our comprehensive programs empower foster youth to overcome the unique challenges they face and build the skills, confidence, and connections they need to succeed. Why Work at First Place For Youth: Meaningful Impact: Help to transform the lives of foster youth on the cusp of adulthood. Your role will support them in their journey to conquer challenges, achieve independence, and fulfill their aspirations. Innovative Approach: We thrive on innovation, pushing the boundaries of foster care support. Your voice here matters, and you'll contribute to programs that redefine the futures of these young lives. Collaborative and Supportive Environment: Embrace a dynamic and supportive workplace, where every team member is valued. Together, we're a force dedicated to uplifting youth. Expect professional growth, fueled by teamwork and collaboration. Comprehensive Benefits: We value the well-being of our employees and offer a comprehensive benefits package. From health and wellness benefits to retirement plans, we ensure that our team members are taken care of so they can focus on their important work supporting foster youth. Culture of Diversity and Inclusion: We celebrate diversity in every form. At First Place for Youth, inclusivity reigns, creating a workplace where all voices are heard, respected, and empowered. POSITION SUMMARY: The Housing Coordinator will assist transition age youth (TAY) ages 18-24 who experienced homelessness and are referred from San Francisco's Coordinated Entry System to First Place for Youth's TAY Rapid Re-Housing (RRH) Program. The Housing Coordinator will assist participants to secure housing within the Bay Area utilizing a time limited housing subsidy. The Housing Coordinator will identify units in the community that will be appropriate for a subsidy which includes landlord engagement, information about the subsidy program, assessment of units' ability to meet habitability standards, and monthly rent calculation and subsidy administration. The Housing Coordinator works within a team of TAY Case Managers and a Resource Specialist. This position requires work in the field with housing search occurring primarily in San Francisco, Alameda and Contra Costa Counties. Monday - Friday. The Housing Coordinator shall: Develop and maintain inventory of landlords and property managers who have expressed interest in participating in the RRH Program. Engage landlords and property managers to build and sustain relationships - network with landlords, renter's associations, property management businesses, and county wide housing providers. Guide and educate TAY on how to search for, secure and maintain permanent affordable housing, including tenant/landlord rights and responsibilities. Provide assistance to TAY with completing housing forms, applications and obtaining required verifications to determine qualifications for housing. May conduct housing workshops and presentations to participants, staff, and community partners. Essential Duties and Responsibilities: Housing Location Conduct landlord recruitment and establish relationships with landlords, property owners, and property management companies. Engage with local landlord organizations and housing associations to educate them on housing subsidy opportunities to increase visibility and awareness. Conduct comprehensive housing searches to identify units that meet participant needs Negotiate lease on behalf of the participant Coordinate viewings and partner with TAY Case Managers to ensure that all paperwork gets completed timely. Support with setting up utilities, securing deposits, and credit check fees. Support with moving costs and some furniture dependent upon funding. Utilize Fair Market Rate to determine acceptable rents and ensure rent reasonableness standards. Educate participants on tenancy requirements including rent portion expectations. Subsidy Administration Document efforts and activities in relevant electronic systems (AppFolio, Apricot, or other systems assigned) promptly. Maintain accurate electronic and physical files on all client and property/landlord relationships. Track changes in tenant portions of rent and subsidy amount. Ensure that participants are aware of their portion of rent and they know when and how to make payment directly to the landlord. Coordinate closely with First Place for Youth's Housing Department leadership and finance to ensure that landlord rents are accurate and issued timely. Landlord Liaison Regularly collaborate with TAY Case Managers to ensure that participants are consistently paying their rent on time, cultivate healthy relationships with neighbors, and resolve tenancy issues. Immediately respond to lease violations or other complaints, with the goal of finding resolutions that do not jeopardize housing stability. Coordinate solutions with landlord prior to eviction proceedings. Ensure landlords fulfill their legal obligations including conducting repairs, issuing proper notices and supporting participants' rights to Fair Housing Provide First Place for Youth point of contact to ensure rapid response to participant challenges and needs that may arise. Other duties as assigned. Qualification and Requirements: Bachelor's degree preferred or a combination of education and experience that demonstrates a capacity to secure and manage housing in a supportive housing program. 2 years' experience with Real estate or Property Management experience desired A strong dedication to cultural competency that creates conditions that remove barriers. Knowledge of housing availability in San Francisco and surrounding counties preferred. Relationships with landlords & apartments highly desired. Previous experience partnering with Housing Authority with section 8 voucher or equivalent experience a plus. Knowledge of current housing laws, fair market rents and rent reasonableness standards Driving is a requirement of the job - must have possession of current CA driver's license, access to a vehicle and personal automobile insurance. Ability to drive to multiple locations throughout the day in and around the bay area for housing search Proven ability to develop authentic, supportive relationships with youth and young adults. Computer Skills Proficiency with Microsoft Office applications including MS Word, Excel, Access, and PowerPoint, Project and Outlook. Experience with database systems. Strong Communication Skills- Exceptional oral and written communication skills including the demonstrated ability to research, assimilate, and analyze information, compose engaging messages, and present data in a clear and inspiring manner. Availability for occasional evening and weekend work BENEFITS: 15 days of vacation time in the first year 12 days of sick time 2 floating holidays 15 paid holidays Employee's choice of Kaiser or UCH HMO/PPO with up to 90% of the premium covered by First Place on certain plans Principal dental and vision coverage Healthcare and Dependent care FSA plans Principal basic life and voluntary life insurance coverage Employee Assistance Program 401(k) retirement savings plan Paid sabbatical Paid maternity and paternity leave We do not offer relocation assistance Local candidates preferred Pay will be determined based on Education and Experience. If you are passionate about making a difference in the lives of transition age foster youth and want to join a dynamic and impactful organization, we invite you to apply. Together, let's empower transition age foster youth to achieve their dreams and build a brighter future. To learn more about First Place For Youth and view our current job openings, please visit our website at . We are unable to sponsor work visas now or in the future. First Place will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act, the San Francisco Fair Chance Ordinance, and applicable law. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. Find out more about the Fair Chance Act by visiting the California Civil Rights Department Fair Chance Act webpage or reviewing this guidance provide by the City of San Francisco. For additional information regarding your rights, please also review the Summary of Your Rights Under the FCRA. Compensation details: 28.83-30.52 Hourly Wage PI0774a67dfa3d-4656
Join the winning TEAM with a bright future! TLR Group is PROUD to announce that we have been awarded: National Apartment Association's Best Places to Work "Best Places to Work 2021" Bay Area Apartment Association - Gold Medallion Award for Diversity & Inclusion Initiative Award 2021 Tampa Bay Business Journal's "Best Places to Work 2021" Tampa Bay Business Journal's "Fast 50 - Fastest Growing Companies 2021" (TLR Ranked 25th) Tampa Bay Business Journal's "Fast 50 - Fastest Growing Companies 2020" (TLR Ranked 12th) Benefits and Perks 10 days of Paid Annual Vacation (increases with Seniority) Discounted Rent at a TLR Owned Property Your Birthday is Always a Paid Day Off! 6 Paid Holidays 401(K) Retirement Savings Plan with Company Match Ongoing Training, Development, and Growth Opportunities Bonus Opportunities Major Life Events Commission on Every Lease and Renewal Medical Dental Vision Employer Paid Life Long Term Disability FSA with Transit Option Text AM062025 to to apply today! Learn more about TLR Group, and submit your application at Summary: The Assistant Property Manager, in cooperation with and under the direction of the Property Manager, operates the property efficiently in compliance with Company guidelines in order to achieve maximum return on investment (ROI) for the property owner. This includes but is not limited to: Essential responsibilities: Collects and secures rental and utility payments Make daily bank deposits and verify the accuracy of those deposits Deliver late rent letters, "notices", and personally contacts all residents who have unpaid rent Assists in the eviction process and follow-up procedures Utilize property management software and other systems to carry out the day-to-day responsibilities Be involved in daily activity transactions Prepare accounting records and reports, including Statement of Deposit Account and Monthly Closeout Assist in the leasing process as needed to meet community and company goals The Assistant Property Manager ensures occupancy targets are at company standards by performing tasks to effectively market and lease apartments while maximizing the retention of current residents. Assistant Property Manager communicates effectively to ensure goals are being achieved. Meet with residents regularly to address any rent delinquencies or resolve issues related to resident's occupancy. Models a high level of customer service and ensures all employees display a courteous and helpful attitude towards residents, co-workers, and all visitors to the property. Perform a daily review of service requests to ensure timely completion and adherence to legal time restraints. Practice and promote a team environment. Assist with duties of the Property Manager as directed or in his/her absence. Responsible for reporting any unusual or extraordinary circumstances regarding residents or the property. Takes initiative in seeking training / educational opportunities and self-improvement for professional growth and development. Limited travel may be required. Must always maintain a professional appearance and demeanor. Follows and demonstrates Company policies, procedures, and best practices, both as an individual as the leader of her team. Other duties as assigned. Qualifications Normal Working Hours 35-40 hours per week, schedule varies as weekend shifts may be required 30 minute meal break Overtime as required PI6c29f173a02f-0470
09/01/2025
Full time
Join the winning TEAM with a bright future! TLR Group is PROUD to announce that we have been awarded: National Apartment Association's Best Places to Work "Best Places to Work 2021" Bay Area Apartment Association - Gold Medallion Award for Diversity & Inclusion Initiative Award 2021 Tampa Bay Business Journal's "Best Places to Work 2021" Tampa Bay Business Journal's "Fast 50 - Fastest Growing Companies 2021" (TLR Ranked 25th) Tampa Bay Business Journal's "Fast 50 - Fastest Growing Companies 2020" (TLR Ranked 12th) Benefits and Perks 10 days of Paid Annual Vacation (increases with Seniority) Discounted Rent at a TLR Owned Property Your Birthday is Always a Paid Day Off! 6 Paid Holidays 401(K) Retirement Savings Plan with Company Match Ongoing Training, Development, and Growth Opportunities Bonus Opportunities Major Life Events Commission on Every Lease and Renewal Medical Dental Vision Employer Paid Life Long Term Disability FSA with Transit Option Text AM062025 to to apply today! Learn more about TLR Group, and submit your application at Summary: The Assistant Property Manager, in cooperation with and under the direction of the Property Manager, operates the property efficiently in compliance with Company guidelines in order to achieve maximum return on investment (ROI) for the property owner. This includes but is not limited to: Essential responsibilities: Collects and secures rental and utility payments Make daily bank deposits and verify the accuracy of those deposits Deliver late rent letters, "notices", and personally contacts all residents who have unpaid rent Assists in the eviction process and follow-up procedures Utilize property management software and other systems to carry out the day-to-day responsibilities Be involved in daily activity transactions Prepare accounting records and reports, including Statement of Deposit Account and Monthly Closeout Assist in the leasing process as needed to meet community and company goals The Assistant Property Manager ensures occupancy targets are at company standards by performing tasks to effectively market and lease apartments while maximizing the retention of current residents. Assistant Property Manager communicates effectively to ensure goals are being achieved. Meet with residents regularly to address any rent delinquencies or resolve issues related to resident's occupancy. Models a high level of customer service and ensures all employees display a courteous and helpful attitude towards residents, co-workers, and all visitors to the property. Perform a daily review of service requests to ensure timely completion and adherence to legal time restraints. Practice and promote a team environment. Assist with duties of the Property Manager as directed or in his/her absence. Responsible for reporting any unusual or extraordinary circumstances regarding residents or the property. Takes initiative in seeking training / educational opportunities and self-improvement for professional growth and development. Limited travel may be required. Must always maintain a professional appearance and demeanor. Follows and demonstrates Company policies, procedures, and best practices, both as an individual as the leader of her team. Other duties as assigned. Qualifications Normal Working Hours 35-40 hours per week, schedule varies as weekend shifts may be required 30 minute meal break Overtime as required PI6c29f173a02f-0470
*We are always accepting applications for candidates with Hi-Rise Property Managements experience. Must have on-site Hi-Rise experience, LCAM, and worked with large budgets and on majors onsite projects. * Job Description Position Title: Community Manager Reports To: District Manager/Regional Director Department: Property Management Job Responsibilities Perform functions to manage, direct and provide leadership and exceptional customer service to an assigned property(s). Ensure property(s) is maintained and operated in accordance with company objectives and facilitate solutions to problems between communities and internal support staff, guided by precedent and working within the limits of established policies. Additional Requirements * Must have 3-5 Years of Hi-Rise Experience with buildings of 8 stories and up. * Must have project oversight experience with quantifiable results. * Must be detailed oriented. * Must be diligent about staying within budget parameters. * Must have strong communication skills to provide complete communication with Board which include what's been done and action plan. * Must be able to be self sufficient and manage the building with minimal or no board interaction needed with positive results. Essential Duties & Responsibilities The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty. Provide management and leadership to assigned property(s). * Collaborate with Regional Director to develop goals and communicate established goals. Ensure the goals and needs of the property, company and its customers are consistently met. * Manage the functions of a team within a property while maintaining standards of excellence for processes, methods and personnel. * Manage the process improvement and quality control of the property and ensure quality resident service is delivered. * Assign and review the work of staff, ensure deadlines are met in a timely manner and prioritize and delegate workload as necessary. * Align resources to work assignments and processes to meet business requirements. * Provide leadership and direction and assist in the investigation and resolution of issues that arise. Partner with Supervisor, Board of Directors and internal departments to develop and lead the introduction and integration of new programs, services and initiatives. * Act as liaison to ensure quality service is delivered, that Board expectations are met and to assist in prompt response and resolution to questions/problems. * Establish and maintain a positive relationship with homeowners, Board of Directors and internal departments to ensure a high level of resident service and achievement of company and property goals and objectives. Maintain knowledge and understanding of contract between the association, vendors, and FirstService Residential. * Ensure all contractual obligations are being met. * Monitor vendor contracts regularly, submit renewal/cancellation notices, manage contract renewals professionally and advise Regional Director of any upcoming insurance renewals or lapse in coverage. * Initiate contact with new resident representatives to coordinate the move-in process. * Conduct an introduction and orientation to the management staff and building, reviews available services, and explain the communities' rules and regulations. * Conduct site inspections regularly. Identify deficiencies and provide recommendations and action plans in order to improve the property. * Process and manage violations and close them out regularly. * Process architectural control applications and close them out in a timely manner. * Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget. * Maintain open communication and provide timely action updates to the Board and residents. * Create, maintain and upload a wide variety of information in Connect including but not limited to work orders, signed meeting minutes and Monthly Management Report. * Fulfill all company Connect compliance expectations throughout the year. * Interview, select, and recommend, hire, train and schedule assigned staff. * Ensure proper coverage and staffing levels. Provide direction to staff and assist in the investigation and resolution of problems. * Recommend personnel actions, promotions, transfers, terminations, or disciplinary measures. * Manage the Performance Evaluation process of assigned unit and provide leadership, counseling and coaching to employees. * Maintain harmonious employee/employer relations. * Oversee training and cross training programs and ensure all associates are aware of and comply with company, government and customer regulations, policies, work procedures, instructions and deadlines. * Participate in training programs and webinars as required. * Observe safety standards and participates in the Company's efforts to provide a safe work environment. * Conduct periodic safety meetings and ensure staff is trained and educated on safety procedures. * Adhere to and maintain established Hurricane procedures. * Address Worker Compensation incidents according to company policy. * Maintain calendar of meetings and events and initiate and /or attend a wide range of internal and external meetings. * Prepare and conduct a wide range of presentations as needed. * Provide financial support with a wide range of functions. Review financial statements and report variances; submit invoices in a timely manner and review invoices/checks for accuracy. * Recommend and manage the budget for the functional area of responsibility. * Monitor expenses, initiate cost reduction programs and negotiate prices with vendors. * Ensure property expenses are maintained within budget. * Prepare bid comparison analysis and prepare and uses the Request for Proposal for bid solicitation. * Maintain awareness of changes in rules, statutes or regulations and communicate changes to staff. * Direct training of staff when new procedures are required to comply with changes. * Update Association communications and ensure current information is displayed on the association boards and website. * Prepare association newsletter and/or other communication with owners and residents as required. * Participate in the development of Standard Operating Procedures and maintain existing procedures. * Review processes and ensure they are in compliance with current statute. * Manage the communication and compliance of SOP's within teams, managers and internal and external customers. * Prepare, maintain and submit a wide range of reports, contract lists, presentations, documents and manuals as required. * Maintain accurate records, files and communications pertinent to the Association and maintain up to date equipment maintenance logs and emergency shut off procedures book. Additional Duties & Responsibilities * Practice and adhere to FirstService Residential Global Service Standards. * Conduct business at all times with the highest standards of personal, professional and ethical conduct. * Perform or assist with any operations as required to maintain workflow and to meet schedules. * Notify supervision of unusual equipment or operating problems and the need for additional material and supplies. * May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines. * Ensure all safety precautions are followed while performing the work. * Follow all policies and Standard Operating Procedures as instructed by Management. * Perform any range of special projects, tasks and other related duties as assigned. Supervisory Responsibility * Directly or indirectly supervise employees within the assigned properties. Education & Experience Bachelor's Degree in Business or related field from an accredited college or university, and three years' experience in Property Operations, Hospitality or Construction; or equivalent combination of education and experience. Must have any state specific certifications and licenses or they are preferable of not required by the state. Valid Driver's License and State Mandated Vehicle Insurance Knowledge, Skills & Proficiencies * To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. * Knowledge and ability to apply state Statutes and Community's documents. * Knowledge of assets, cash balance, and availability of funds for projects and cash flow management for capital improvements * Excellent organization, motivation, leadership, management and interpersonal skills. * Critical thinking, complex problem solving, and judgment and decision making ability. * Ability to apply a comprehensive knowledge of particular field of specialization to the completion of difficult assignments. * Strong verbal, presentation, and written communication skills. * Ability to communicate and provide guidance to all employee levels. * Ability to read, analyze and interpret technical procedures, leases and/or regulations * Must have strong proficiency in Windows and Microsoft Office, including but not limited to Word, Excel, Power Point and Outlook. Proficiency researching the Internet...... click apply for full job details
12/05/2021
Full time
*We are always accepting applications for candidates with Hi-Rise Property Managements experience. Must have on-site Hi-Rise experience, LCAM, and worked with large budgets and on majors onsite projects. * Job Description Position Title: Community Manager Reports To: District Manager/Regional Director Department: Property Management Job Responsibilities Perform functions to manage, direct and provide leadership and exceptional customer service to an assigned property(s). Ensure property(s) is maintained and operated in accordance with company objectives and facilitate solutions to problems between communities and internal support staff, guided by precedent and working within the limits of established policies. Additional Requirements * Must have 3-5 Years of Hi-Rise Experience with buildings of 8 stories and up. * Must have project oversight experience with quantifiable results. * Must be detailed oriented. * Must be diligent about staying within budget parameters. * Must have strong communication skills to provide complete communication with Board which include what's been done and action plan. * Must be able to be self sufficient and manage the building with minimal or no board interaction needed with positive results. Essential Duties & Responsibilities The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty. Provide management and leadership to assigned property(s). * Collaborate with Regional Director to develop goals and communicate established goals. Ensure the goals and needs of the property, company and its customers are consistently met. * Manage the functions of a team within a property while maintaining standards of excellence for processes, methods and personnel. * Manage the process improvement and quality control of the property and ensure quality resident service is delivered. * Assign and review the work of staff, ensure deadlines are met in a timely manner and prioritize and delegate workload as necessary. * Align resources to work assignments and processes to meet business requirements. * Provide leadership and direction and assist in the investigation and resolution of issues that arise. Partner with Supervisor, Board of Directors and internal departments to develop and lead the introduction and integration of new programs, services and initiatives. * Act as liaison to ensure quality service is delivered, that Board expectations are met and to assist in prompt response and resolution to questions/problems. * Establish and maintain a positive relationship with homeowners, Board of Directors and internal departments to ensure a high level of resident service and achievement of company and property goals and objectives. Maintain knowledge and understanding of contract between the association, vendors, and FirstService Residential. * Ensure all contractual obligations are being met. * Monitor vendor contracts regularly, submit renewal/cancellation notices, manage contract renewals professionally and advise Regional Director of any upcoming insurance renewals or lapse in coverage. * Initiate contact with new resident representatives to coordinate the move-in process. * Conduct an introduction and orientation to the management staff and building, reviews available services, and explain the communities' rules and regulations. * Conduct site inspections regularly. Identify deficiencies and provide recommendations and action plans in order to improve the property. * Process and manage violations and close them out regularly. * Process architectural control applications and close them out in a timely manner. * Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget. * Maintain open communication and provide timely action updates to the Board and residents. * Create, maintain and upload a wide variety of information in Connect including but not limited to work orders, signed meeting minutes and Monthly Management Report. * Fulfill all company Connect compliance expectations throughout the year. * Interview, select, and recommend, hire, train and schedule assigned staff. * Ensure proper coverage and staffing levels. Provide direction to staff and assist in the investigation and resolution of problems. * Recommend personnel actions, promotions, transfers, terminations, or disciplinary measures. * Manage the Performance Evaluation process of assigned unit and provide leadership, counseling and coaching to employees. * Maintain harmonious employee/employer relations. * Oversee training and cross training programs and ensure all associates are aware of and comply with company, government and customer regulations, policies, work procedures, instructions and deadlines. * Participate in training programs and webinars as required. * Observe safety standards and participates in the Company's efforts to provide a safe work environment. * Conduct periodic safety meetings and ensure staff is trained and educated on safety procedures. * Adhere to and maintain established Hurricane procedures. * Address Worker Compensation incidents according to company policy. * Maintain calendar of meetings and events and initiate and /or attend a wide range of internal and external meetings. * Prepare and conduct a wide range of presentations as needed. * Provide financial support with a wide range of functions. Review financial statements and report variances; submit invoices in a timely manner and review invoices/checks for accuracy. * Recommend and manage the budget for the functional area of responsibility. * Monitor expenses, initiate cost reduction programs and negotiate prices with vendors. * Ensure property expenses are maintained within budget. * Prepare bid comparison analysis and prepare and uses the Request for Proposal for bid solicitation. * Maintain awareness of changes in rules, statutes or regulations and communicate changes to staff. * Direct training of staff when new procedures are required to comply with changes. * Update Association communications and ensure current information is displayed on the association boards and website. * Prepare association newsletter and/or other communication with owners and residents as required. * Participate in the development of Standard Operating Procedures and maintain existing procedures. * Review processes and ensure they are in compliance with current statute. * Manage the communication and compliance of SOP's within teams, managers and internal and external customers. * Prepare, maintain and submit a wide range of reports, contract lists, presentations, documents and manuals as required. * Maintain accurate records, files and communications pertinent to the Association and maintain up to date equipment maintenance logs and emergency shut off procedures book. Additional Duties & Responsibilities * Practice and adhere to FirstService Residential Global Service Standards. * Conduct business at all times with the highest standards of personal, professional and ethical conduct. * Perform or assist with any operations as required to maintain workflow and to meet schedules. * Notify supervision of unusual equipment or operating problems and the need for additional material and supplies. * May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines. * Ensure all safety precautions are followed while performing the work. * Follow all policies and Standard Operating Procedures as instructed by Management. * Perform any range of special projects, tasks and other related duties as assigned. Supervisory Responsibility * Directly or indirectly supervise employees within the assigned properties. Education & Experience Bachelor's Degree in Business or related field from an accredited college or university, and three years' experience in Property Operations, Hospitality or Construction; or equivalent combination of education and experience. Must have any state specific certifications and licenses or they are preferable of not required by the state. Valid Driver's License and State Mandated Vehicle Insurance Knowledge, Skills & Proficiencies * To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. * Knowledge and ability to apply state Statutes and Community's documents. * Knowledge of assets, cash balance, and availability of funds for projects and cash flow management for capital improvements * Excellent organization, motivation, leadership, management and interpersonal skills. * Critical thinking, complex problem solving, and judgment and decision making ability. * Ability to apply a comprehensive knowledge of particular field of specialization to the completion of difficult assignments. * Strong verbal, presentation, and written communication skills. * Ability to communicate and provide guidance to all employee levels. * Ability to read, analyze and interpret technical procedures, leases and/or regulations * Must have strong proficiency in Windows and Microsoft Office, including but not limited to Word, Excel, Power Point and Outlook. Proficiency researching the Internet...... click apply for full job details
CITY OF MADERA ACCOUNTING TECHNICIAN II DEFINITION: Under general supervision, performs point-of-capture data entry related to cash receipts and accounts payable transactions; prepares, processes and verifies bookkeeping entries affecting general and subsidiary ledgers; performs customer service functions with the public and/or accounts payable vendors both in person and over the phone; performs other related duties as required. DISTINGUISHING CHARACTERISTICS: The Accounting Technician II is the journey level class in the Accounting Technician series and is responsible for a full range of financial record keeping transactions including accounts payable, accounts receivable, utility billing, collection and taxation. Incumbents may be assigned a variety of accounting related responsibilities and are expected to perform more detailed non-professional accounting duties. This classification is distinguished from the next lower level classification of Accounting Technician I by the performance of the full range of duties working with minimal supervision and performing the more complex assignments in all areas. SUPERVISION RECEIVED/EXERCISED: Receives general supervision from the Revenue Services Manager or Financial Services Manager. May exercise technical and functional supervision over lower level accounting support staff. ESSENTIAL FUNCTIONS: (include but are not limited to the following) • Performs the full array of duties assigned to classes in the Accounting Technician series including the preparation and maintenance of financial records. • Demonstrates a full understanding of applicable policies, procedures and work methods associated with assigned duties. • Accepts payments for utility services, various licenses, permits and fees; counts cash, makes change, and balances cash drawer. • Collects information on and creates new utility accounts; determines property ownership and financial responsibility. • Explains utilities billing, business license procedures and other regulatory policies to customers. Researches account history and takes action based on findings. • Reviews and processes roll-off bin invoicing. Creates and maintains vendor files for accounts payable function. • Reviews and prepares vendor invoices for payment, including data entry needed to update the financial software; Reconciles discrepancies. • Processes purchase orders and maintains the purchase order tracking system. • Addresses verbal and written requests for information submitted by vendors and outside department personnel related to the accounts payable function • Maintains cash receipt records related to monthly apportionment payments received from the state or other sources. • Records and checks financial transactions and prepares financial and statistical statements and reports. • Utilizes computerized data entry equipment, various word processing and spread sheet programs to enter, store and retrieve information as requested; summarizes data in preparation of standardized reports. • Writes check requests; prepares invoices and billing statements; collects payments for invoices and statements and maintains deposit records. • Prepares journal entries to account for assets, liabilities, revenues and expenses; reconciles general ledger accounts and maintains journal ledgers. • Answers telephone and responds to inquiries providing information to employees and members of the public regarding program activities and policies. • Establishes positive working relationships with representatives of community organizations, state/local agencies and associations, City management and staff, and the public. WORKING CONDITIONS: Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in preparing statistical reports and data using a computer key board. Additionally, the position requires near vision in reading correspondence, statistical data and using a computer. Acute hearing is required when providing phone service and communicating in person. The need to lift, drag and push files, computer reports or other materials weighing up to 25 pounds also is required. QUALIFICATIONS: (The following are minimal qualifications necessary for entry into the classification) Education and/or Experience: Any combination of education and experience that has provided the knowledge, skills and abilities necessary for an Accounting Technician II. A typical way of obtaining the required qualifications is to possess the equivalent of two years of experience working with cash and receipts in a customer service oriented environment or the performance of related work, and a high school diploma or equivalent. License/Certificate: Possession of, or the ability to obtain, a valid class C California driver's license may be required for some positions. KNOWLEDGE/ABILITIES/SKILLS (The following are a representative sample of the KAS's necessary to perform essential duties of the position) Knowledge of: Principles and practices of bookkeeping and financial record keeping; basic accounting principles; City budget structure, business license, utility billing procedures and practices, and fiscal systems and procedures; techniques for maintaining financial journals and ledgers; techniques for the preparation of financial reports; modern office practices, procedures and equipment usage; basic office/clerical procedures. Ability to: Accurately maintain a variety of financial records, journals and files; accurately count, record and balance transactions; independently make mathematical calculations quickly and accurately; operate a computer terminal, calculator and other office equipment; understand and carry out oral and written instructions; provide excellent customer service when dealing with irate citizens; plan, coordinate and organize work to meet deadlines; perform a wide variety of office support functions and many tasks at the same time; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships. Skill to: Operate an office computer and a variety of word processing, spreadsheet, financial and other general office software applications. recblid e0lmbe4japo63beucwxmj8f2nazl13
11/10/2021
Full time
CITY OF MADERA ACCOUNTING TECHNICIAN II DEFINITION: Under general supervision, performs point-of-capture data entry related to cash receipts and accounts payable transactions; prepares, processes and verifies bookkeeping entries affecting general and subsidiary ledgers; performs customer service functions with the public and/or accounts payable vendors both in person and over the phone; performs other related duties as required. DISTINGUISHING CHARACTERISTICS: The Accounting Technician II is the journey level class in the Accounting Technician series and is responsible for a full range of financial record keeping transactions including accounts payable, accounts receivable, utility billing, collection and taxation. Incumbents may be assigned a variety of accounting related responsibilities and are expected to perform more detailed non-professional accounting duties. This classification is distinguished from the next lower level classification of Accounting Technician I by the performance of the full range of duties working with minimal supervision and performing the more complex assignments in all areas. SUPERVISION RECEIVED/EXERCISED: Receives general supervision from the Revenue Services Manager or Financial Services Manager. May exercise technical and functional supervision over lower level accounting support staff. ESSENTIAL FUNCTIONS: (include but are not limited to the following) • Performs the full array of duties assigned to classes in the Accounting Technician series including the preparation and maintenance of financial records. • Demonstrates a full understanding of applicable policies, procedures and work methods associated with assigned duties. • Accepts payments for utility services, various licenses, permits and fees; counts cash, makes change, and balances cash drawer. • Collects information on and creates new utility accounts; determines property ownership and financial responsibility. • Explains utilities billing, business license procedures and other regulatory policies to customers. Researches account history and takes action based on findings. • Reviews and processes roll-off bin invoicing. Creates and maintains vendor files for accounts payable function. • Reviews and prepares vendor invoices for payment, including data entry needed to update the financial software; Reconciles discrepancies. • Processes purchase orders and maintains the purchase order tracking system. • Addresses verbal and written requests for information submitted by vendors and outside department personnel related to the accounts payable function • Maintains cash receipt records related to monthly apportionment payments received from the state or other sources. • Records and checks financial transactions and prepares financial and statistical statements and reports. • Utilizes computerized data entry equipment, various word processing and spread sheet programs to enter, store and retrieve information as requested; summarizes data in preparation of standardized reports. • Writes check requests; prepares invoices and billing statements; collects payments for invoices and statements and maintains deposit records. • Prepares journal entries to account for assets, liabilities, revenues and expenses; reconciles general ledger accounts and maintains journal ledgers. • Answers telephone and responds to inquiries providing information to employees and members of the public regarding program activities and policies. • Establishes positive working relationships with representatives of community organizations, state/local agencies and associations, City management and staff, and the public. WORKING CONDITIONS: Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in preparing statistical reports and data using a computer key board. Additionally, the position requires near vision in reading correspondence, statistical data and using a computer. Acute hearing is required when providing phone service and communicating in person. The need to lift, drag and push files, computer reports or other materials weighing up to 25 pounds also is required. QUALIFICATIONS: (The following are minimal qualifications necessary for entry into the classification) Education and/or Experience: Any combination of education and experience that has provided the knowledge, skills and abilities necessary for an Accounting Technician II. A typical way of obtaining the required qualifications is to possess the equivalent of two years of experience working with cash and receipts in a customer service oriented environment or the performance of related work, and a high school diploma or equivalent. License/Certificate: Possession of, or the ability to obtain, a valid class C California driver's license may be required for some positions. KNOWLEDGE/ABILITIES/SKILLS (The following are a representative sample of the KAS's necessary to perform essential duties of the position) Knowledge of: Principles and practices of bookkeeping and financial record keeping; basic accounting principles; City budget structure, business license, utility billing procedures and practices, and fiscal systems and procedures; techniques for maintaining financial journals and ledgers; techniques for the preparation of financial reports; modern office practices, procedures and equipment usage; basic office/clerical procedures. Ability to: Accurately maintain a variety of financial records, journals and files; accurately count, record and balance transactions; independently make mathematical calculations quickly and accurately; operate a computer terminal, calculator and other office equipment; understand and carry out oral and written instructions; provide excellent customer service when dealing with irate citizens; plan, coordinate and organize work to meet deadlines; perform a wide variety of office support functions and many tasks at the same time; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships. Skill to: Operate an office computer and a variety of word processing, spreadsheet, financial and other general office software applications. recblid e0lmbe4japo63beucwxmj8f2nazl13
Large Property Management firm needs several Administrative Aids to join their growing team. Work schedule is M-F 8:30am to 5pm. Duties include: *Organizes and prepares correspondence relating to association business. *Receives and responds to incoming calls from homeowners, Board members and vendors. Follow through on various requests. *Reviews invoices for completeness/accuracy of charges and prepare payable vouchers for manager??s approval if not completed by Telephone Operator. *Processes and distributes incoming and outgoing mail for the office and Associations. *Prepares and assists community managers with monthly board packages and in house mailings. *Updates homeowner and association information in C3 and shared files. *Relieves concierge/telephone operators on an as needed basis. *Keeps work spaces organized and maintained. Alerts Office Manager of low supplies and assists in supply stocking and distribution. *Processes print jobs, scanning and faxing as general office support when needed. *Files association documents for Community Managers. Arranges for delivery and pick up of documents from storage when necessary *The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work of different assignment positions. *Other duties as assigned. Knowledge and Skills: *Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level. *Professional communication skills (phone, interpersonal, written, verbal, etc.). *Professional customer service skills. *Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level. *Interpretation and completion of verbal and/or written instructions at a proficient level. *Knowledge of general office equipment (copier, fax, phone systems, etc.).Need an upbeat personality and reliable by nature. AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records. 0-1 years
11/08/2021
Full time
Large Property Management firm needs several Administrative Aids to join their growing team. Work schedule is M-F 8:30am to 5pm. Duties include: *Organizes and prepares correspondence relating to association business. *Receives and responds to incoming calls from homeowners, Board members and vendors. Follow through on various requests. *Reviews invoices for completeness/accuracy of charges and prepare payable vouchers for manager??s approval if not completed by Telephone Operator. *Processes and distributes incoming and outgoing mail for the office and Associations. *Prepares and assists community managers with monthly board packages and in house mailings. *Updates homeowner and association information in C3 and shared files. *Relieves concierge/telephone operators on an as needed basis. *Keeps work spaces organized and maintained. Alerts Office Manager of low supplies and assists in supply stocking and distribution. *Processes print jobs, scanning and faxing as general office support when needed. *Files association documents for Community Managers. Arranges for delivery and pick up of documents from storage when necessary *The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work of different assignment positions. *Other duties as assigned. Knowledge and Skills: *Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level. *Professional communication skills (phone, interpersonal, written, verbal, etc.). *Professional customer service skills. *Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level. *Interpretation and completion of verbal and/or written instructions at a proficient level. *Knowledge of general office equipment (copier, fax, phone systems, etc.).Need an upbeat personality and reliable by nature. AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records. 0-1 years
Overview: NRP Investments, LLC, founded in 1994, is a full-service developer, general contractor, and property manager of multifamily, senior, and student housing throughout the United States. From start to finish, every development NRP Group works on is carefully contemplated and executed to maximize investment return cost efficiency, productivity and satisfaction. NRP Investments, LLC is recognized as a three-time recipient of the National Association of Builders Multifamily Development Firm of the Year and has been consistently ranked one of the Top 25 Developers by Multifamily Executive. Currently, NRP Investments, LLC has assets and operations in Ohio, Texas, North Carolina, Virginia, Florida, Michigan, Indiana, Pennsylvania, Maryland, New Jersey, New York, and Massachusetts. Visit for more information. The NRP Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Responsibilities: NRP INVESTMENTS, LLC is currently seeking a Leasing Specialist - at our brand new, Lease Up, Motiva Property! Position Summary Under the direction of the Community Manager, the Leasing Specialist is responsible for maximizing occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention, and providing or coordinating exceptional customer service. Essential Functions Statement(s): Sales/Marketing Conduct all leasing activities at the property, responding to telephone inquiries, providing tours of apartments and amenities, following up with prospects, and coordinating all move-ins Perform telephone market surveys and physical shops of competitors Recommend strategies and programs for on-site marketing activity Develop and monitor merchant/neighborhood referral programs for move-in packets, newsletters, and resident retention Initiate sales outreach plans including but not limited to new development, community management, internal and external communication, and support Recommend programs and strategies to increase qualified traffic and closing ratios Maintain passing e-shop, phone shop, and physical shop scores Maintain closing ratios in line with NRP policies and procedures Administrative Adhere to all NRP prospect and resident follow up procedures including, but not limited to, sales, service, request and random follow up Inspect apartments with the new residents at move in and complete all the necessary paperwork Support Community Assistant with tracking renewals, lease expirations, and notices to vacate Collect and accurately process and report receipt of application fees, security deposits, rents and other fees Accurately process and report receipt of application fees, security deposits, rents and other fees Keep files, desk, and leasing area organized Comply with all Fair Housing regulations and other laws as they relate to property specific guidelines and occupancy standards Inspect market ready units and models each morning, ensure models/mini-models are stacked with refreshments, lights on and show ready Customer Service Assist in planning of resident functions Walk the property for curb appeal and overall property appearance Assist with the monitoring and directing of service operations to ensure service requests are completed within 24 hours and curb appeal standard are met Provide excellent customer service and display courteous and professional attitude toward all customers Maintain availability for resident functions, community affiliated events and weekends Perform other duties as required May occasionally be required to assist at other properties Run errands to support the property as necessary Qualifications: SKILLS & ABILITIES Education: High school diploma or equivalent, college preferred Experience: 1-year customer service or sales experience (or relevant education), experience with management software systems such as Yield Star, Level One and Lead2Lease is preferred Technical Skills: Strong computer skills and proficiency in Microsoft Office, Yardi Experience preferred Other Requirements: Valid Driver's License and reliable transportation
09/24/2021
Full time
Overview: NRP Investments, LLC, founded in 1994, is a full-service developer, general contractor, and property manager of multifamily, senior, and student housing throughout the United States. From start to finish, every development NRP Group works on is carefully contemplated and executed to maximize investment return cost efficiency, productivity and satisfaction. NRP Investments, LLC is recognized as a three-time recipient of the National Association of Builders Multifamily Development Firm of the Year and has been consistently ranked one of the Top 25 Developers by Multifamily Executive. Currently, NRP Investments, LLC has assets and operations in Ohio, Texas, North Carolina, Virginia, Florida, Michigan, Indiana, Pennsylvania, Maryland, New Jersey, New York, and Massachusetts. Visit for more information. The NRP Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Responsibilities: NRP INVESTMENTS, LLC is currently seeking a Leasing Specialist - at our brand new, Lease Up, Motiva Property! Position Summary Under the direction of the Community Manager, the Leasing Specialist is responsible for maximizing occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention, and providing or coordinating exceptional customer service. Essential Functions Statement(s): Sales/Marketing Conduct all leasing activities at the property, responding to telephone inquiries, providing tours of apartments and amenities, following up with prospects, and coordinating all move-ins Perform telephone market surveys and physical shops of competitors Recommend strategies and programs for on-site marketing activity Develop and monitor merchant/neighborhood referral programs for move-in packets, newsletters, and resident retention Initiate sales outreach plans including but not limited to new development, community management, internal and external communication, and support Recommend programs and strategies to increase qualified traffic and closing ratios Maintain passing e-shop, phone shop, and physical shop scores Maintain closing ratios in line with NRP policies and procedures Administrative Adhere to all NRP prospect and resident follow up procedures including, but not limited to, sales, service, request and random follow up Inspect apartments with the new residents at move in and complete all the necessary paperwork Support Community Assistant with tracking renewals, lease expirations, and notices to vacate Collect and accurately process and report receipt of application fees, security deposits, rents and other fees Accurately process and report receipt of application fees, security deposits, rents and other fees Keep files, desk, and leasing area organized Comply with all Fair Housing regulations and other laws as they relate to property specific guidelines and occupancy standards Inspect market ready units and models each morning, ensure models/mini-models are stacked with refreshments, lights on and show ready Customer Service Assist in planning of resident functions Walk the property for curb appeal and overall property appearance Assist with the monitoring and directing of service operations to ensure service requests are completed within 24 hours and curb appeal standard are met Provide excellent customer service and display courteous and professional attitude toward all customers Maintain availability for resident functions, community affiliated events and weekends Perform other duties as required May occasionally be required to assist at other properties Run errands to support the property as necessary Qualifications: SKILLS & ABILITIES Education: High school diploma or equivalent, college preferred Experience: 1-year customer service or sales experience (or relevant education), experience with management software systems such as Yield Star, Level One and Lead2Lease is preferred Technical Skills: Strong computer skills and proficiency in Microsoft Office, Yardi Experience preferred Other Requirements: Valid Driver's License and reliable transportation
Overview: NRP Investments, LLC, founded in 1994, is a full-service developer, general contractor, and property manager of multifamily, senior, and student housing throughout the United States. From start to finish, every development NRP Group works on is carefully contemplated and executed to maximize investment return cost efficiency, productivity and satisfaction. NRP Investments, LLC is recognized as a three-time recipient of the National Association of Builders Multifamily Development Firm of the Year and has been consistently ranked one of the Top 25 Developers by Multifamily Executive. Currently, NRP Investments, LLC has assets and operations in Ohio, Texas, North Carolina, Virginia, Florida, Michigan, Indiana, Pennsylvania, Maryland, New Jersey, New York, and Massachusetts. Visit for more information. The NRP Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Responsibilities: NRP INVESTMENTS, LLC, is currently seeking a Leasing Specialist - LIHTC at our Dallas community, Sterlingshire. POSITION SUMMARY Under the direction of the Community Manager, the Leasing Specialist is responsible for maximizing occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention, and providing or coordinating exceptional customer service. Essential Functions Statement(s): Sales/Marketing Conduct all leasing activities at the property, responding to telephone inquiries, providing tours of apartments and amenities, following up with prospects, and coordinating all move-ins Perform telephone market surveys and physical shops of competitors Recommend strategies and programs for on-site marketing activity Develop and monitor merchant/neighborhood referral programs for move-in packets, newsletters, and resident retention Initiate sales outreach plans including but not limited to new development, community management, internal and external communication, and support Recommend programs and strategies to increase qualified traffic and closing ratios Maintain passing e-shop, phone shop, and physical shop scores Maintain closing ratios in line with NRP policies and procedures Maintain a working knowledge of the LIHTC program and be able to help ensure file compliance Administrative Adhere to all NRP prospect and resident follow up procedures including, but not limited to, sales, service, request and random follow up Inspect apartments with the new residents at move in and complete all the necessary paperwork Support Community Assistant with tracking renewals, lease expirations, and notices to vacate Collect and accurately process and report receipt of application fees, security deposits, rents and other fees Accurately process and report receipt of application fees, security deposits, rents and other fees Keep files, desk, and leasing area organized Comply with all Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines and occupancy standards Inspect market ready units and models each morning, ensure models/mini-models are stacked with refreshments, lights on and show ready May occasionally be required to assist at other properties Run errands to support the property as necessary Customer Service Assist in planning of resident functions Walk the property for curb appeal and overall property appearance Assist with the monitoring and directing of service operations to ensure service requests are completed within 24 hours and curb appeal standard are met Provide excellent customer service and display courteous and professional attitude toward all customers Maintain availability for resident functions, community affiliated events and weekends Perform other duties as required Qualifications: SKILLS & ABILITIES Education: High school diploma or equivalent, college preferred, Tax Credit Specialist (TCS) accreditation preferred Experience: 1-year customer service or sales experience (or relevant education) Technical Skills: Strong computer skills and proficiency in Microsoft Office, Yardi Experience preferred Other Requirements: Valid Driver's License and reliable transportation
09/24/2021
Full time
Overview: NRP Investments, LLC, founded in 1994, is a full-service developer, general contractor, and property manager of multifamily, senior, and student housing throughout the United States. From start to finish, every development NRP Group works on is carefully contemplated and executed to maximize investment return cost efficiency, productivity and satisfaction. NRP Investments, LLC is recognized as a three-time recipient of the National Association of Builders Multifamily Development Firm of the Year and has been consistently ranked one of the Top 25 Developers by Multifamily Executive. Currently, NRP Investments, LLC has assets and operations in Ohio, Texas, North Carolina, Virginia, Florida, Michigan, Indiana, Pennsylvania, Maryland, New Jersey, New York, and Massachusetts. Visit for more information. The NRP Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Responsibilities: NRP INVESTMENTS, LLC, is currently seeking a Leasing Specialist - LIHTC at our Dallas community, Sterlingshire. POSITION SUMMARY Under the direction of the Community Manager, the Leasing Specialist is responsible for maximizing occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention, and providing or coordinating exceptional customer service. Essential Functions Statement(s): Sales/Marketing Conduct all leasing activities at the property, responding to telephone inquiries, providing tours of apartments and amenities, following up with prospects, and coordinating all move-ins Perform telephone market surveys and physical shops of competitors Recommend strategies and programs for on-site marketing activity Develop and monitor merchant/neighborhood referral programs for move-in packets, newsletters, and resident retention Initiate sales outreach plans including but not limited to new development, community management, internal and external communication, and support Recommend programs and strategies to increase qualified traffic and closing ratios Maintain passing e-shop, phone shop, and physical shop scores Maintain closing ratios in line with NRP policies and procedures Maintain a working knowledge of the LIHTC program and be able to help ensure file compliance Administrative Adhere to all NRP prospect and resident follow up procedures including, but not limited to, sales, service, request and random follow up Inspect apartments with the new residents at move in and complete all the necessary paperwork Support Community Assistant with tracking renewals, lease expirations, and notices to vacate Collect and accurately process and report receipt of application fees, security deposits, rents and other fees Accurately process and report receipt of application fees, security deposits, rents and other fees Keep files, desk, and leasing area organized Comply with all Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines and occupancy standards Inspect market ready units and models each morning, ensure models/mini-models are stacked with refreshments, lights on and show ready May occasionally be required to assist at other properties Run errands to support the property as necessary Customer Service Assist in planning of resident functions Walk the property for curb appeal and overall property appearance Assist with the monitoring and directing of service operations to ensure service requests are completed within 24 hours and curb appeal standard are met Provide excellent customer service and display courteous and professional attitude toward all customers Maintain availability for resident functions, community affiliated events and weekends Perform other duties as required Qualifications: SKILLS & ABILITIES Education: High school diploma or equivalent, college preferred, Tax Credit Specialist (TCS) accreditation preferred Experience: 1-year customer service or sales experience (or relevant education) Technical Skills: Strong computer skills and proficiency in Microsoft Office, Yardi Experience preferred Other Requirements: Valid Driver's License and reliable transportation
Overview: NRP Investments, LLC, founded in 1994, is a full-service developer, general contractor, and property manager of multifamily, senior, and student housing throughout the United States. From start to finish, every development NRP Group works on is carefully contemplated and executed to maximize investment return cost efficiency, productivity and satisfaction. NRP Investments, LLC is recognized as a three-time recipient of the National Association of Builders Multifamily Development Firm of the Year and has been consistently ranked one of the Top 25 Developers by Multifamily Executive. Currently, NRP Investments, LLC has assets and operations in Ohio, Texas, North Carolina, Virginia, Florida, Michigan, Indiana, Pennsylvania, Maryland, New Jersey, New York, and Massachusetts. Visit for more information. The NRP Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Responsibilities: NRP INVESTMENTS, LLC, is currently seeking a Leasing Agent at our Fort Worth LIHTC community, Woodmont. POSITION SUMMARY Under the direction of the Community Manager, the Leasing Specialist is responsible for maximizing occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention, and providing or coordinating exceptional customer service. Essential Functions Statement(s): Sales/Marketing Conduct all leasing activities at the property, responding to telephone inquiries, providing tours of apartments and amenities, following up with prospects, and coordinating all move-ins Perform telephone market surveys and physical shops of competitors Recommend strategies and programs for on-site marketing activity Develop and monitor merchant/neighborhood referral programs for move-in packets, newsletters, and resident retention Initiate sales outreach plans including but not limited to new development, community management, internal and external communication, and support Recommend programs and strategies to increase qualified traffic and closing ratios Maintain passing e-shop, phone shop, and physical shop scores Maintain closing ratios in line with NRP policies and procedures Maintain a working knowledge of the LIHTC program and be able to help ensure file compliance Administrative Adhere to all NRP prospect and resident follow up procedures including, but not limited to, sales, service, request and random follow up Inspect apartments with the new residents at move in and complete all the necessary paperwork Support Community Assistant with tracking renewals, lease expirations, and notices to vacate Collect and accurately process and report receipt of application fees, security deposits, rents and other fees Accurately process and report receipt of application fees, security deposits, rents and other fees Keep files, desk, and leasing area organized Comply with all Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines and occupancy standards Inspect market ready units and models each morning, ensure models/mini-models are stacked with refreshments, lights on and show ready May occasionally be required to assist at other properties Run errands to support the property as necessary Customer Service Assist in planning of resident functions Walk the property for curb appeal and overall property appearance Assist with the monitoring and directing of service operations to ensure service requests are completed within 24 hours and curb appeal standard are met Provide excellent customer service and display courteous and professional attitude toward all customers Maintain availability for resident functions, community affiliated events and weekends Perform other duties as required Qualifications: SKILLS & ABILITIES Education: High school diploma or equivalent, college preferred, Tax Credit Specialist (TCS) accreditation preferred Experience: 1-year customer service or sales experience (or relevant education) Technical Skills: Strong computer skills and proficiency in Microsoft Office, Yardi Experience preferred Other Requirements: Valid Driver's License and reliable transportation
09/23/2021
Full time
Overview: NRP Investments, LLC, founded in 1994, is a full-service developer, general contractor, and property manager of multifamily, senior, and student housing throughout the United States. From start to finish, every development NRP Group works on is carefully contemplated and executed to maximize investment return cost efficiency, productivity and satisfaction. NRP Investments, LLC is recognized as a three-time recipient of the National Association of Builders Multifamily Development Firm of the Year and has been consistently ranked one of the Top 25 Developers by Multifamily Executive. Currently, NRP Investments, LLC has assets and operations in Ohio, Texas, North Carolina, Virginia, Florida, Michigan, Indiana, Pennsylvania, Maryland, New Jersey, New York, and Massachusetts. Visit for more information. The NRP Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Responsibilities: NRP INVESTMENTS, LLC, is currently seeking a Leasing Agent at our Fort Worth LIHTC community, Woodmont. POSITION SUMMARY Under the direction of the Community Manager, the Leasing Specialist is responsible for maximizing occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention, and providing or coordinating exceptional customer service. Essential Functions Statement(s): Sales/Marketing Conduct all leasing activities at the property, responding to telephone inquiries, providing tours of apartments and amenities, following up with prospects, and coordinating all move-ins Perform telephone market surveys and physical shops of competitors Recommend strategies and programs for on-site marketing activity Develop and monitor merchant/neighborhood referral programs for move-in packets, newsletters, and resident retention Initiate sales outreach plans including but not limited to new development, community management, internal and external communication, and support Recommend programs and strategies to increase qualified traffic and closing ratios Maintain passing e-shop, phone shop, and physical shop scores Maintain closing ratios in line with NRP policies and procedures Maintain a working knowledge of the LIHTC program and be able to help ensure file compliance Administrative Adhere to all NRP prospect and resident follow up procedures including, but not limited to, sales, service, request and random follow up Inspect apartments with the new residents at move in and complete all the necessary paperwork Support Community Assistant with tracking renewals, lease expirations, and notices to vacate Collect and accurately process and report receipt of application fees, security deposits, rents and other fees Accurately process and report receipt of application fees, security deposits, rents and other fees Keep files, desk, and leasing area organized Comply with all Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines and occupancy standards Inspect market ready units and models each morning, ensure models/mini-models are stacked with refreshments, lights on and show ready May occasionally be required to assist at other properties Run errands to support the property as necessary Customer Service Assist in planning of resident functions Walk the property for curb appeal and overall property appearance Assist with the monitoring and directing of service operations to ensure service requests are completed within 24 hours and curb appeal standard are met Provide excellent customer service and display courteous and professional attitude toward all customers Maintain availability for resident functions, community affiliated events and weekends Perform other duties as required Qualifications: SKILLS & ABILITIES Education: High school diploma or equivalent, college preferred, Tax Credit Specialist (TCS) accreditation preferred Experience: 1-year customer service or sales experience (or relevant education) Technical Skills: Strong computer skills and proficiency in Microsoft Office, Yardi Experience preferred Other Requirements: Valid Driver's License and reliable transportation
Property Manager The Omaha Housing Authority: The Omaha Housing Authority is a Non-Profit Government Agency based in Omaha. The OHA contracts with HUD to provide low and moderate-income individuals with safe and sanitary housing through rent subsidies and administers over 2700 public housing units and over 3700 Section 8 units. Core Values: We are Welcoming We Actively Listen We are Diverse, Inclusive & Equitable We are Exceptional We Practice Self Care We Share Power We Practice De-Escalation We are a Team Benefits: The Omaha Housing Authority offers an exceptional benefits package for full-time employees that includes medical, dental, vision, and life insurance; retirement and 457 compensation; 12 days of vacation that begin on your date of hire; and 17 paid holidays, including your birthday, a floating holiday, and a self-care day. For information on Omaha Housing Authority, including more information on employee benefits and our company culture, visit our website at Salary Range: $46,195 - $63,858 Job Function: This position is responsible for providing property management for multiple OHA-owned properties in a manner consistent with OHA's mission statement. Properties may include a mix of public housing and affordable housing. Essential functions include supervision of all staff, financial management, and ensuring compliance with applicable performance standards as well as compliance with applicable HUD and other federal and state regulations and OHA policies and procedures. Responsible for the preparation and monitoring of all budgets to ensure financial viability of property; must examine income versus expenditures, ensure procured goods or services are necessary and within budgeted amounts, and evaluate the capital needs of properties. Prepare necessary reports for presentation to the OHA Board of Commissioners. Must ensure at least standard performance under applicable HUD assessment system; monitor applicable performance indicators including physical condition of buildings and systems, financial condition of property, resident satisfaction, and management performance. Participate in interviews and assist in hiring subordinate staff. Staff supervision includes training, performance standards creation, evaluation and discipline when necessary. Essential Functions: Occupancy/ Marketing Responsible for implementing initiatives that increases resident retention in coordination with resident associations. Participate in the leasing and marketing activities for OHA properties to recruit applicants for the waiting list in collaboration with the intake department. Maintain an updated log of all current and upcoming vacancies, leased units and the status of unit offers. Ensure that occupancy targets are met by following up on offers to applicants, marketing the property, including showing available units. Process move in and move outs in order to maximize subsidy and to obtain vacant HUD approved status. Executes leases, directs new resident orientations and issues keys upon verification of initial rental/security deposit payments. Conducts or delegates vacating inspections. Attend monthly resident association meetings and follow up on items identified Management Must clearly understand all aspects of the policies and procedures of OHA and effectively communicate them to residents and staff. Maintain daily contact with residents and resident organizations and frequent contact with OHA executive staff. Periodic contact by telephone, correspondence, and in-person with advocacy groups, welfare, social service and community agencies, area businesses, churches, and school staff. Provides overall leadership to establish constructive working relationships between residents, OHA staff, and community agencies & resources. Promotes harmonious relationships between residents and staff, being firm but fair in carrying out management/maintenance responsibilities. Investigate and resolve tenant complaints and enforce occupancy requirements, including communication and completing/ following up on incident reports within established timeframes as necessary. Investigates lease violations and document or delegate the documentation of such incidents; initiate or approve lease terminations; direct the serving of notices to quit the premises. Enforce the lease fairly and equitably and in a manner that is in compliance with all applicable Federal, State, and local laws. Oversee rent collection efforts, including processing payments, following up on non-payment, arranging payment plans, and ensure deposits are made in a timely manner. Follow through on any eviction processes as needed. Compiles data, reviews statistical information and prepares various reports on at least a monthly basis. Develops and oversee the implementation of actions plans to address any areas not meeting benchmarks. Collaborate on a regular basis with internal departments to ensure the needs of the property, agency and residents are addressed, including compliance, public safety, capital funds, procurement and resident services. Physical Needs/ Maintenance Participate in capital planning process by obtaining recommendations from subordinate staff and residents regarding capital needs, assisting the Capital Funds Department in the planning process, and approving payments to and monitoring work of contractors. In coordination with Foreman, ensure that outcomes related to property maintenance work and regular building inspections are met, including monthly preventative maintenance inspections. Ensure that outcomes related to unit turn-around work are met and that work is scheduled and completed in order to meet leasing goals. Prepare for and participate in all REAC related activities, include preparation for REAC inspections and responding to any deficiencies identified. Financial Management Assist with preparing an annual operating budget and revise as necessary. Monitor budget performance through monthly review and reporting. Help to ensure a positive cash flow for the property by maximizing property income while minimizing expenditures. Approves purchase orders for all office supplies, building maintenance supplies and contract Services in a timely manner. Supervision Provide leadership and direct supervision to the Assistant Property Manager and Foreman, as well as leadership to all other property management staff. Conduct regular team meetings, as well as individual supervision meetings with all direct reports on at least a monthly basis. Evaluate personnel performance and initiate disciplinary action as necessary. Complete annual performance evaluations. Interview job applicants and prepare individual recommendations for consideration. Responsible for training new staff. Assigns and delegates responsibility for completing specific projects and duties. Resolves staffing problems and sets deadlines to ensure completion of tasks. Additional Responsibilities Participate in a rotating schedule to respond to after-hours emergency calls. May represent OHA at community and advisory council meetings. Other duties as assigned. Qualifications: Bachelor's degree in management, business administration, or closely related field plus five years' experience in property management, or an equivalent combination of education and experience. Two (2) years' of management/supervision experience desired. Computer skills and experience using Microsoft Office products. Knowledge of HUD rules and regulations. Incumbent must successfully complete OHA sponsored asset management certification courses. Must demonstrate a strong ability to identify, analyze and solve problems. Must demonstrate strong communication skills. Must display ingenuity in anticipating and meeting unexpected situations. Must be available to work evening and weekend hours. Must maintain OHA's philosophy and image with residents and when representing the organization in the community. Must possess and maintain a valid motor vehicle license and have a good driving record. Must be insurable under the OHA Auto Insurance policy. Must have reliable transportation to OHA property sites throughout the work day. Ability to establish and maintain effective working relationships with co-workers, consultants, contractors, HUD, local, state, federal officials; ability to communicate with people from a broad range of socio-economic backgrounds. Employee must successfully complete any and all required training for the position; this may include but is not limited to rent calculation, eligibility, and asset management training. Working Conditions: Work is performed in an office setting amid normal conditions of dust, odors, fumes, and noises and involves considerable public contact. The noise level in the work environment is usually moderate. Significant exposure to weather conditions, (heat, cold, rain, and snow) when inspecting or touring the OHA properties. Abilities: Ability to sit, stand and walk up to 100% of the time; and reach stoop, squat, push, pull and type up to 25% of the time..... click apply for full job details
09/22/2021
Full time
Property Manager The Omaha Housing Authority: The Omaha Housing Authority is a Non-Profit Government Agency based in Omaha. The OHA contracts with HUD to provide low and moderate-income individuals with safe and sanitary housing through rent subsidies and administers over 2700 public housing units and over 3700 Section 8 units. Core Values: We are Welcoming We Actively Listen We are Diverse, Inclusive & Equitable We are Exceptional We Practice Self Care We Share Power We Practice De-Escalation We are a Team Benefits: The Omaha Housing Authority offers an exceptional benefits package for full-time employees that includes medical, dental, vision, and life insurance; retirement and 457 compensation; 12 days of vacation that begin on your date of hire; and 17 paid holidays, including your birthday, a floating holiday, and a self-care day. For information on Omaha Housing Authority, including more information on employee benefits and our company culture, visit our website at Salary Range: $46,195 - $63,858 Job Function: This position is responsible for providing property management for multiple OHA-owned properties in a manner consistent with OHA's mission statement. Properties may include a mix of public housing and affordable housing. Essential functions include supervision of all staff, financial management, and ensuring compliance with applicable performance standards as well as compliance with applicable HUD and other federal and state regulations and OHA policies and procedures. Responsible for the preparation and monitoring of all budgets to ensure financial viability of property; must examine income versus expenditures, ensure procured goods or services are necessary and within budgeted amounts, and evaluate the capital needs of properties. Prepare necessary reports for presentation to the OHA Board of Commissioners. Must ensure at least standard performance under applicable HUD assessment system; monitor applicable performance indicators including physical condition of buildings and systems, financial condition of property, resident satisfaction, and management performance. Participate in interviews and assist in hiring subordinate staff. Staff supervision includes training, performance standards creation, evaluation and discipline when necessary. Essential Functions: Occupancy/ Marketing Responsible for implementing initiatives that increases resident retention in coordination with resident associations. Participate in the leasing and marketing activities for OHA properties to recruit applicants for the waiting list in collaboration with the intake department. Maintain an updated log of all current and upcoming vacancies, leased units and the status of unit offers. Ensure that occupancy targets are met by following up on offers to applicants, marketing the property, including showing available units. Process move in and move outs in order to maximize subsidy and to obtain vacant HUD approved status. Executes leases, directs new resident orientations and issues keys upon verification of initial rental/security deposit payments. Conducts or delegates vacating inspections. Attend monthly resident association meetings and follow up on items identified Management Must clearly understand all aspects of the policies and procedures of OHA and effectively communicate them to residents and staff. Maintain daily contact with residents and resident organizations and frequent contact with OHA executive staff. Periodic contact by telephone, correspondence, and in-person with advocacy groups, welfare, social service and community agencies, area businesses, churches, and school staff. Provides overall leadership to establish constructive working relationships between residents, OHA staff, and community agencies & resources. Promotes harmonious relationships between residents and staff, being firm but fair in carrying out management/maintenance responsibilities. Investigate and resolve tenant complaints and enforce occupancy requirements, including communication and completing/ following up on incident reports within established timeframes as necessary. Investigates lease violations and document or delegate the documentation of such incidents; initiate or approve lease terminations; direct the serving of notices to quit the premises. Enforce the lease fairly and equitably and in a manner that is in compliance with all applicable Federal, State, and local laws. Oversee rent collection efforts, including processing payments, following up on non-payment, arranging payment plans, and ensure deposits are made in a timely manner. Follow through on any eviction processes as needed. Compiles data, reviews statistical information and prepares various reports on at least a monthly basis. Develops and oversee the implementation of actions plans to address any areas not meeting benchmarks. Collaborate on a regular basis with internal departments to ensure the needs of the property, agency and residents are addressed, including compliance, public safety, capital funds, procurement and resident services. Physical Needs/ Maintenance Participate in capital planning process by obtaining recommendations from subordinate staff and residents regarding capital needs, assisting the Capital Funds Department in the planning process, and approving payments to and monitoring work of contractors. In coordination with Foreman, ensure that outcomes related to property maintenance work and regular building inspections are met, including monthly preventative maintenance inspections. Ensure that outcomes related to unit turn-around work are met and that work is scheduled and completed in order to meet leasing goals. Prepare for and participate in all REAC related activities, include preparation for REAC inspections and responding to any deficiencies identified. Financial Management Assist with preparing an annual operating budget and revise as necessary. Monitor budget performance through monthly review and reporting. Help to ensure a positive cash flow for the property by maximizing property income while minimizing expenditures. Approves purchase orders for all office supplies, building maintenance supplies and contract Services in a timely manner. Supervision Provide leadership and direct supervision to the Assistant Property Manager and Foreman, as well as leadership to all other property management staff. Conduct regular team meetings, as well as individual supervision meetings with all direct reports on at least a monthly basis. Evaluate personnel performance and initiate disciplinary action as necessary. Complete annual performance evaluations. Interview job applicants and prepare individual recommendations for consideration. Responsible for training new staff. Assigns and delegates responsibility for completing specific projects and duties. Resolves staffing problems and sets deadlines to ensure completion of tasks. Additional Responsibilities Participate in a rotating schedule to respond to after-hours emergency calls. May represent OHA at community and advisory council meetings. Other duties as assigned. Qualifications: Bachelor's degree in management, business administration, or closely related field plus five years' experience in property management, or an equivalent combination of education and experience. Two (2) years' of management/supervision experience desired. Computer skills and experience using Microsoft Office products. Knowledge of HUD rules and regulations. Incumbent must successfully complete OHA sponsored asset management certification courses. Must demonstrate a strong ability to identify, analyze and solve problems. Must demonstrate strong communication skills. Must display ingenuity in anticipating and meeting unexpected situations. Must be available to work evening and weekend hours. Must maintain OHA's philosophy and image with residents and when representing the organization in the community. Must possess and maintain a valid motor vehicle license and have a good driving record. Must be insurable under the OHA Auto Insurance policy. Must have reliable transportation to OHA property sites throughout the work day. Ability to establish and maintain effective working relationships with co-workers, consultants, contractors, HUD, local, state, federal officials; ability to communicate with people from a broad range of socio-economic backgrounds. Employee must successfully complete any and all required training for the position; this may include but is not limited to rent calculation, eligibility, and asset management training. Working Conditions: Work is performed in an office setting amid normal conditions of dust, odors, fumes, and noises and involves considerable public contact. The noise level in the work environment is usually moderate. Significant exposure to weather conditions, (heat, cold, rain, and snow) when inspecting or touring the OHA properties. Abilities: Ability to sit, stand and walk up to 100% of the time; and reach stoop, squat, push, pull and type up to 25% of the time..... click apply for full job details
The Donaldson Group is looking for a full time Leasing Consultant for a residential apartment community located in Hyattsville, MD. Applicant will be responsible for marketing, outreach, leasing apartments, resident retention, and renewing contracts. Experience in sales, retail or service industry preferred. Must be highly energized, goal oriented and personable. Must have excellent written and oral communication skills, must be computer literate, must have exceptional customer service skills and have the ability to multi-task. Bilingual (Spanish/English) is preferred. Weekends are a must. We offer a competitive salary and excellent benefits package. The Donaldson Group believes in a drug free work environment, therefore a drug screen will be required. EOE Job Description Job Title: Leasing Consultant Reports To: Property Manager FLSA Status: Non-exempt ESSENTIAL DUTIES AND RESPONSIBILITIES Reporting The Leasing Consultant reports directly to the respective Property Manager unless otherwise assigned by the Property Manager. Customer Service Keep the Donaldson Group Promise, providing the best possible customer experience for clients, residents, vendors, internal associates, etc. Conducts all business in adherence to Fair Housing Law. Show apartments in accordance with federal, state, local and company policies. Answer the telephone professionally and in a timely manner. Complete tasks in a prompt and professional manner. Lead by example, motivating the entire team to keep the Donaldson Group Promise. Greet prospects, residents, vendors and all customers utilizing excellent customer service. Build and maintain a positive rapport with all applicants and residents. Follow-up with prospective residents. Receive and report service calls promptly and accurately. Communicate with, listen and respond to co-workers and customers. Take advantage of opportunities to go above and beyond for all customers. Take resident service requests accurately to insure maintenance personnel can complete the request properly. Marketing Exhibit general knowledge of surrounding community (e.g. schools, shopping, restaurants) for benefit of prospective/new residents. Ensure leasing office, tour path, vacant apartments, amenities and general curb appeal of community meets or exceeds company expectations. Assist in set up and maintenance of marketing items, including but not limited to, balloons, directional signs, maintain mini-models and other marketing and promotional events. Participate in outreach marketing as directed. Maintain current Market Surveys and resident demographic information, as directed. Ensure the quality and distribution of collateral materials, including: Balloons Directional signs Banners Brochures Show units in accordance with federal, state, local and company policies. Resident Retention Program. Lease Processing Maintain Telephone Performance Analysis (TPA) score to meet or exceed company goals. Process applications for pre-approvals (credit check, income requirements, rental history, etc.) and submit applications. Review and approve rental applications and promptly notify applicants of approval status. Prepare accurate lease packages according to company policy. Move-in orientation to include pre-apartment inspection, lease signing and move-in inspection with resident. Achieve leasing goals to reach or exceed the budgeted occupancy for the property. Reduce vacancy day loss by encouraging immediate move-ins. Keep accurate records of traffic and leases using the property management software system. Complete other duties as assigned by supervisory personnel. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE An associate's degree or equivalent is preferred. One year related experience and/or training in residential property management experience is preferred. The ability to manage multiple tasks in a fast-paced environment is crucial, as well as maintaining a professional appearance and demeanor at all times. Previous marketing experience is helpful. CERTIFICATIONS, LICENSES AND/OR REGISTRATIONS The Institute of Real Estate Management's Certified Occupancy Specialist (COS) or The National Housing Association's National Apartment Leasing Professional (NALP) designation is preferred. SKILL SET Excellent written and verbal communication skills are required. The ability to read and interpret documents, write routine reports and correspondence, and speak effectively before groups of prospective residents, residents or employees is needed. Outstanding interpersonal skills are needed. The ability to solve practical problems and employ common sense is a must. Also necessary is the ability to think and react quickly where only limited standardization or direction exists. Staying calm and handling high pressure situations is requisite. Mathematical skills, such as the ability to apply concepts like fractions, percentages, ratios, and proportions are necessary. The ability to keep records of financial transactions of the site relative to collecting rent and deposits is requisite. The ability to understand and/or compile reports regarding vacancy, concessions and advertising costs is also a must. Computer literacy is essential. Knowledge of Windows-based software is required. Proficiency in Microsoft Word and Excel is necessary. Knowledge of MRI and other accounting/property management software is desired. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Communicate with and listen and respond to co-workers and customers Frequently walk the property to show available apartments and/or the model apartment to prospective residents Occasionally lift and/or move up to 10 pounds
09/20/2021
Full time
The Donaldson Group is looking for a full time Leasing Consultant for a residential apartment community located in Hyattsville, MD. Applicant will be responsible for marketing, outreach, leasing apartments, resident retention, and renewing contracts. Experience in sales, retail or service industry preferred. Must be highly energized, goal oriented and personable. Must have excellent written and oral communication skills, must be computer literate, must have exceptional customer service skills and have the ability to multi-task. Bilingual (Spanish/English) is preferred. Weekends are a must. We offer a competitive salary and excellent benefits package. The Donaldson Group believes in a drug free work environment, therefore a drug screen will be required. EOE Job Description Job Title: Leasing Consultant Reports To: Property Manager FLSA Status: Non-exempt ESSENTIAL DUTIES AND RESPONSIBILITIES Reporting The Leasing Consultant reports directly to the respective Property Manager unless otherwise assigned by the Property Manager. Customer Service Keep the Donaldson Group Promise, providing the best possible customer experience for clients, residents, vendors, internal associates, etc. Conducts all business in adherence to Fair Housing Law. Show apartments in accordance with federal, state, local and company policies. Answer the telephone professionally and in a timely manner. Complete tasks in a prompt and professional manner. Lead by example, motivating the entire team to keep the Donaldson Group Promise. Greet prospects, residents, vendors and all customers utilizing excellent customer service. Build and maintain a positive rapport with all applicants and residents. Follow-up with prospective residents. Receive and report service calls promptly and accurately. Communicate with, listen and respond to co-workers and customers. Take advantage of opportunities to go above and beyond for all customers. Take resident service requests accurately to insure maintenance personnel can complete the request properly. Marketing Exhibit general knowledge of surrounding community (e.g. schools, shopping, restaurants) for benefit of prospective/new residents. Ensure leasing office, tour path, vacant apartments, amenities and general curb appeal of community meets or exceeds company expectations. Assist in set up and maintenance of marketing items, including but not limited to, balloons, directional signs, maintain mini-models and other marketing and promotional events. Participate in outreach marketing as directed. Maintain current Market Surveys and resident demographic information, as directed. Ensure the quality and distribution of collateral materials, including: Balloons Directional signs Banners Brochures Show units in accordance with federal, state, local and company policies. Resident Retention Program. Lease Processing Maintain Telephone Performance Analysis (TPA) score to meet or exceed company goals. Process applications for pre-approvals (credit check, income requirements, rental history, etc.) and submit applications. Review and approve rental applications and promptly notify applicants of approval status. Prepare accurate lease packages according to company policy. Move-in orientation to include pre-apartment inspection, lease signing and move-in inspection with resident. Achieve leasing goals to reach or exceed the budgeted occupancy for the property. Reduce vacancy day loss by encouraging immediate move-ins. Keep accurate records of traffic and leases using the property management software system. Complete other duties as assigned by supervisory personnel. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE An associate's degree or equivalent is preferred. One year related experience and/or training in residential property management experience is preferred. The ability to manage multiple tasks in a fast-paced environment is crucial, as well as maintaining a professional appearance and demeanor at all times. Previous marketing experience is helpful. CERTIFICATIONS, LICENSES AND/OR REGISTRATIONS The Institute of Real Estate Management's Certified Occupancy Specialist (COS) or The National Housing Association's National Apartment Leasing Professional (NALP) designation is preferred. SKILL SET Excellent written and verbal communication skills are required. The ability to read and interpret documents, write routine reports and correspondence, and speak effectively before groups of prospective residents, residents or employees is needed. Outstanding interpersonal skills are needed. The ability to solve practical problems and employ common sense is a must. Also necessary is the ability to think and react quickly where only limited standardization or direction exists. Staying calm and handling high pressure situations is requisite. Mathematical skills, such as the ability to apply concepts like fractions, percentages, ratios, and proportions are necessary. The ability to keep records of financial transactions of the site relative to collecting rent and deposits is requisite. The ability to understand and/or compile reports regarding vacancy, concessions and advertising costs is also a must. Computer literacy is essential. Knowledge of Windows-based software is required. Proficiency in Microsoft Word and Excel is necessary. Knowledge of MRI and other accounting/property management software is desired. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Communicate with and listen and respond to co-workers and customers Frequently walk the property to show available apartments and/or the model apartment to prospective residents Occasionally lift and/or move up to 10 pounds
NEWMARK About Newmark (Nasdaq: NMRK) Newmark Group, Inc., together with its subsidiaries ("Newmark"), is a world leader in commercial real estate services, with a comprehensive suite of investor/owner and occupier services and products. Our integrated platform seamlessly powers every phase of owning or occupying a property. Our services are tailored to every type of client, from owners to occupiers, investors to founders, growing startups to leading companies. Harnessing the power of data, technology, and industry expertise, we bring ingenuity to every exchange, and imagination to every space. Together with London-based partner Knight Frank and independently owned offices, our 18,800 professionals operate from approximately 500 offices around the world, delivering a global perspective and a nimble approach. In 2019, Newmark generated revenues in excess of $2.2 billion. To learn more, visit nmrk.com or KNIGHT FRANK Together with London-based partner Knight Frank and independently owned offices, our 18,000 experts operate from more than 480 offices around the world. Our long-standing alliance with Knight Frank gives us a global platform and international insight, effectively serving owners, investors, developers and financial institutions across six continents. JOB DESCRIPTION: To enhance and maximize the value of the owner's investment in commercial office buildings and facilities in the District. Direct District business to maximize its profitable growth and return on investment. Plan, organize, direct and control the activities of the District so as to optimize the utilization of all resources under his/her control. Participate in formulation of overall corporate objectives, policies and plans as they pertain to the District. ESSENTIAL DUTIES : Be responsible for leading the business development and profitability in the District for revenue and bottom line profit. Source and develop relationships with decision makers leading to business development. Solicit, prepare and respond to proposal requests. Cooperate and build relationships with and actively seek referral business from other company units and offices. Seek ways to develop and implement outstanding service programs for clients and tenants. Develop and implement staff planning and management development programs to meet the on-going management and professional requirements, as well as ensuring that trained, capable personnel are provided as a continuous product of such programs in all levels of the District for promotional progression. Coordinate the hiring of managers and qualified staff personnel. In accordance with policy, screen for best candidates, providing recommendations to senior management for final selection, if possible. Select "key" managers and potential management candidates and plan for their development on a long-term basis. Ensure that management personnel are compensated commensurate with their responsibilities and performance. Review and evaluate the District's performance on a continuing basis and establish proper measures of performance and variance to plan; counsel direct reports as to execution of programs. Provide direction for modifications of plans or implementation of contingency plans in accordance with prevailing business conditions. Direct the development of District's strategic plans, and ensure their proper execution. Initiate and authorize expenditures, appropriations and commitments and pricing strategies which are within the limitations of delegated authority and for those outside this level, recommend appropriate action. Ensure that information requirements and reporting are related to the individual needs of management, that feedback controls are designated and that proper information flow is maintained, standardized and utilized. Implement policies and procedures in accordance with published directives, local codes/laws and procedures to ensure compliance. Work closely with the managers to ensure that the property succeeds as a profit center or expense control for ownership. When necessary, assist the leasing agents and property managers with prospective leases to optimize the economics of the deal. If within the purview of the management responsibilities, ensure that manager's review and approve all leases before being submitted to the owner's representative for signature and determine which leases should be reviewed by legal counsel. Survey the competitive properties to understand the nature of the client's competitors and the condition of their assets. Conduct and maintain relationships with national "key" clients/tenants, industry and trade associations, representatives or government, public service organizations, customers and vendors. Engage in other outside activities consistent with the company's responsibilities to the community and the industry. Direct, review, approve, present, and implement all annual and long-range budgets including necessary capital expenditures for each property. May work with Property Mangers in assisting the owner's representatives in the preparation of its long-range strategy program and capital budget for its properties. The owner's representative should be a part of the on-going budget preparation process so there is not surprise when the final plan becomes ready for presentation. Review monthly management reports to ensure the reports include the schedules required by ownership/management contract or Newmark Knight Frank. Inspect the buildings on a frequent basis to determine the efficiency and effectiveness of the building personnel. Meet with tenants as frequently as possible to obtain their comments and recommendations to ensure that operations and quality standards are being maintained. All emergencies, major problems or issues of major consequences affecting the investment must be reported to senior management and the owner's representative as soon as possible by fax or phone. Work with Owner's (or other) corporate legal counsel, approve and coordinate all management agreements, lease agreements, service contracts, etc. for the building as necessary. May be responsible for the review, design, bidding and construction of all tenant construction and capital improvements. May perform other duties as assigned. SKILLS , EDUCATION AND EXPERIENCE : Bachelor's degree in business administration or a real estate related field, Master's Degree preferred. CPM and/or RPA designation. Minimum 15 years' experience in property management, marketing and leasing of office buildings. Previous experience should include senior management experience with a third party management firm, owner or developer of "Class A" property in a major metropolitan area and management business development. Computer proficiency. Strong skills in the following areas: business management, human relations, financial analysis, budgeting, relationship building, time management, planning and organizing, written and verbal communications. Unchallenged integrity, good negotiating and presentation skills, work under pressure, ability to perceive problems and react quickly to effect solutions. Broker or salesman license as required for property management in the state/s where business is transacted. WORKING CONDITIONS : Normal working conditions with the absence of disagreeable elements NOTE: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
09/05/2021
Full time
NEWMARK About Newmark (Nasdaq: NMRK) Newmark Group, Inc., together with its subsidiaries ("Newmark"), is a world leader in commercial real estate services, with a comprehensive suite of investor/owner and occupier services and products. Our integrated platform seamlessly powers every phase of owning or occupying a property. Our services are tailored to every type of client, from owners to occupiers, investors to founders, growing startups to leading companies. Harnessing the power of data, technology, and industry expertise, we bring ingenuity to every exchange, and imagination to every space. Together with London-based partner Knight Frank and independently owned offices, our 18,800 professionals operate from approximately 500 offices around the world, delivering a global perspective and a nimble approach. In 2019, Newmark generated revenues in excess of $2.2 billion. To learn more, visit nmrk.com or KNIGHT FRANK Together with London-based partner Knight Frank and independently owned offices, our 18,000 experts operate from more than 480 offices around the world. Our long-standing alliance with Knight Frank gives us a global platform and international insight, effectively serving owners, investors, developers and financial institutions across six continents. JOB DESCRIPTION: To enhance and maximize the value of the owner's investment in commercial office buildings and facilities in the District. Direct District business to maximize its profitable growth and return on investment. Plan, organize, direct and control the activities of the District so as to optimize the utilization of all resources under his/her control. Participate in formulation of overall corporate objectives, policies and plans as they pertain to the District. ESSENTIAL DUTIES : Be responsible for leading the business development and profitability in the District for revenue and bottom line profit. Source and develop relationships with decision makers leading to business development. Solicit, prepare and respond to proposal requests. Cooperate and build relationships with and actively seek referral business from other company units and offices. Seek ways to develop and implement outstanding service programs for clients and tenants. Develop and implement staff planning and management development programs to meet the on-going management and professional requirements, as well as ensuring that trained, capable personnel are provided as a continuous product of such programs in all levels of the District for promotional progression. Coordinate the hiring of managers and qualified staff personnel. In accordance with policy, screen for best candidates, providing recommendations to senior management for final selection, if possible. Select "key" managers and potential management candidates and plan for their development on a long-term basis. Ensure that management personnel are compensated commensurate with their responsibilities and performance. Review and evaluate the District's performance on a continuing basis and establish proper measures of performance and variance to plan; counsel direct reports as to execution of programs. Provide direction for modifications of plans or implementation of contingency plans in accordance with prevailing business conditions. Direct the development of District's strategic plans, and ensure their proper execution. Initiate and authorize expenditures, appropriations and commitments and pricing strategies which are within the limitations of delegated authority and for those outside this level, recommend appropriate action. Ensure that information requirements and reporting are related to the individual needs of management, that feedback controls are designated and that proper information flow is maintained, standardized and utilized. Implement policies and procedures in accordance with published directives, local codes/laws and procedures to ensure compliance. Work closely with the managers to ensure that the property succeeds as a profit center or expense control for ownership. When necessary, assist the leasing agents and property managers with prospective leases to optimize the economics of the deal. If within the purview of the management responsibilities, ensure that manager's review and approve all leases before being submitted to the owner's representative for signature and determine which leases should be reviewed by legal counsel. Survey the competitive properties to understand the nature of the client's competitors and the condition of their assets. Conduct and maintain relationships with national "key" clients/tenants, industry and trade associations, representatives or government, public service organizations, customers and vendors. Engage in other outside activities consistent with the company's responsibilities to the community and the industry. Direct, review, approve, present, and implement all annual and long-range budgets including necessary capital expenditures for each property. May work with Property Mangers in assisting the owner's representatives in the preparation of its long-range strategy program and capital budget for its properties. The owner's representative should be a part of the on-going budget preparation process so there is not surprise when the final plan becomes ready for presentation. Review monthly management reports to ensure the reports include the schedules required by ownership/management contract or Newmark Knight Frank. Inspect the buildings on a frequent basis to determine the efficiency and effectiveness of the building personnel. Meet with tenants as frequently as possible to obtain their comments and recommendations to ensure that operations and quality standards are being maintained. All emergencies, major problems or issues of major consequences affecting the investment must be reported to senior management and the owner's representative as soon as possible by fax or phone. Work with Owner's (or other) corporate legal counsel, approve and coordinate all management agreements, lease agreements, service contracts, etc. for the building as necessary. May be responsible for the review, design, bidding and construction of all tenant construction and capital improvements. May perform other duties as assigned. SKILLS , EDUCATION AND EXPERIENCE : Bachelor's degree in business administration or a real estate related field, Master's Degree preferred. CPM and/or RPA designation. Minimum 15 years' experience in property management, marketing and leasing of office buildings. Previous experience should include senior management experience with a third party management firm, owner or developer of "Class A" property in a major metropolitan area and management business development. Computer proficiency. Strong skills in the following areas: business management, human relations, financial analysis, budgeting, relationship building, time management, planning and organizing, written and verbal communications. Unchallenged integrity, good negotiating and presentation skills, work under pressure, ability to perceive problems and react quickly to effect solutions. Broker or salesman license as required for property management in the state/s where business is transacted. WORKING CONDITIONS : Normal working conditions with the absence of disagreeable elements NOTE: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Broad Shoulders Management, Inc.
Chicago, Illinois
We have openings for a Portfolio Property Manager ***PLEASE do not apply if you do not currently hold a Community Association Manager's (CAM) license or Real Estate Agent/Broker's license and are not currently working towards obtaining either of them*** Property/Project Management Oversee the management of buildings, including maintenance services and outside contractors/vendors Contact and place service orders with maintenance staff or other vendors/contractors Create RFPs and solicit proposals for maintenance contractors and construction projects Visit properties periodically for general inspections and to meet vendors/contractors Customer Service/Community Governance Liaison with the Board of Directors and advise them from time to time Direct contact for resident concerns/requests pertaining to building related issues and/or Association policies Send out mass communication to residents Ensure administrative document conformity to comply with Association policies Maintain knowledge of all pertinent documents (Declarations, ByLaws, Rules and Regulations, vendor contracts, etc.) Facilitate move ins/outs in accordance with Association policies (schedule, take deposits, pre/post inspections when necessary, return deposits, etc.) Prepate and fill out condominium questionnaires, 22.1 disclosures, PAL's and other sales/refinance documents Schedule and attend after hours Association meetings Financial/Administration Assist in the creation of budgets for each Association and review accounting and financial statements Monitor contracts Collect all assessments and enforce any late fees as outlined by the Association's governing documents Handle all delinquent accounts promptly and place into collections if necessary Input/maintain data into web based software; audit information. Draft/proofread notices/memos/letters Supervise administrative assistants. Provide guidance with task tracking, assignment and execution Approve and pay invoices for Associations
01/28/2021
Full time
We have openings for a Portfolio Property Manager ***PLEASE do not apply if you do not currently hold a Community Association Manager's (CAM) license or Real Estate Agent/Broker's license and are not currently working towards obtaining either of them*** Property/Project Management Oversee the management of buildings, including maintenance services and outside contractors/vendors Contact and place service orders with maintenance staff or other vendors/contractors Create RFPs and solicit proposals for maintenance contractors and construction projects Visit properties periodically for general inspections and to meet vendors/contractors Customer Service/Community Governance Liaison with the Board of Directors and advise them from time to time Direct contact for resident concerns/requests pertaining to building related issues and/or Association policies Send out mass communication to residents Ensure administrative document conformity to comply with Association policies Maintain knowledge of all pertinent documents (Declarations, ByLaws, Rules and Regulations, vendor contracts, etc.) Facilitate move ins/outs in accordance with Association policies (schedule, take deposits, pre/post inspections when necessary, return deposits, etc.) Prepate and fill out condominium questionnaires, 22.1 disclosures, PAL's and other sales/refinance documents Schedule and attend after hours Association meetings Financial/Administration Assist in the creation of budgets for each Association and review accounting and financial statements Monitor contracts Collect all assessments and enforce any late fees as outlined by the Association's governing documents Handle all delinquent accounts promptly and place into collections if necessary Input/maintain data into web based software; audit information. Draft/proofread notices/memos/letters Supervise administrative assistants. Provide guidance with task tracking, assignment and execution Approve and pay invoices for Associations