Customer Service Administrator

  • TowneProperties
  • Crestview Hills, KY
  • 06/22/2020
Full time Call Centre / CustomerService

Job Description

Are you a people person with great organization and time management skills? Do you prefer a lot of variety in your day? Do you enjoy working in a fast-paced, multi-person office environment? Towne Properties, a leader in the property management industry, has an outstanding opportunity for you.


We are looking for a Customer Service Administrator (CSA) for our Northern Kentucky District Office in Crestview Hills, Kentucky.


The CSA is an office professional providing impeccable customer service to homeowners through face-to-face interactions, through email, and on the phone. The CSA supports the Association Managers of various COA and HOA communities through specific administrative functions of a moderately complex nature including: community mailings, inputting work orders, drafting correspondence, assisting with newsletters, and other related functions.


Scheduled hours are Monday-Friday 8:30AM – 5PM.


You offer:
  • 2+ years general office experience
  • Excellent customer service and communication skills
  • Good clerical skills including modern office communication
  • Fluent in Microsoft Word and Excel
  • Basic math skills
  • High school diploma or equivalent
  • Valid driver’s license, reliable vehicle and auto insurance
  • Drug and background check
We offer:
  • Named a Best Place to Work in 2019 and 2020 by Glassdoor
  • Named a Top Workplace in 2018, 2019, and 2020 by The Cincinnati Enquirer
  • Competitive pay (up to $18 hourly) and outstanding benefits
  • A structured training program designed to help you excel in your career
  • Unique opportunities for advancement and growth
  • Family owned business established in 1961
Towne continues to look to the future and create communities that are “Great Places to Live, Work, Shop, and Play®.” Come be a part of it – apply and join a GREAT team today!