Renovation Estimator - Portland, OR

About the team You will join a brand-new team that is at the center of Zillow's effort to transform the future of home selling. This team will be responsible for establishing and developing best-in-class operations for residential real estate transactions, central to our mission to make the process of buying or selling a home a consumer friendly, state of the art experience that can be launched with just the click of a button.

About the role

Zillow Group is looking for a Renovation Estimator to evaluate homes under consideration for purchase. Through the performance of an evaluation, an Estimator creates a scope of work that is used for both internal and external facing purposes in the renovation of that home. These renovations are delivering desirable, safe, and functional homes that maximize value and produce a positive consumer experience.

You will:

• Conduct interior and exterior home assessments utilizing Zillow's evaluation process to determine necessary repairs for resale purposes through the creation of scopes of work

• Interact with home sellers during evaluation to communicate access requirements, points of contact and expectations for evaluation

• Show outstanding customer service skills that exemplify Zillow's brand and mission statement

• Provide superb qualitative feedback and professional communication to field management and acquisitions teams regarding property neighborhood, curb appeal, floor plan quality and major defects that warrant discard.

• Conduct property visits of active inventory homes to review condition and lightly maintain during resale listing period

• Maneuver and examine through various locations of the property, for example- crawl/attic spaces

• Transport various work materials in your vehicle including, but not limited to a telescoping pole, ladder, etc.

• Work collaboratively with the Renovation Field team and complete all work to standard leveraging a wide-array of company technology

• Complete other duties as assigned.

• Carry yourself professionally and represent Zillow Offers and Zillow Group well, both internally and externally

This role has been categorized as a Field position. "Field" employees perform the majority of their work in the field, not at any specific corporate or other office location. Employees must live within reasonable commuting distance of their designated ZG office. ZG has not defined a reasonable distance, and expects employees will use judgment in determining this for themselves and understand the implications re: time commitment and cost of daily commute.

Who you are

• Experienced : Prior experience in the form of single-family home inspection certification and/or construction estimation/scope of work creation - ability to identify defects that could alter the decision to purchase the home.

• Detail-Oriented: No two homes are exactly alike, making it necessary to build an individualized approach each home.

• Flexible: Adhere to the demands of sellers' schedules; last minute schedule changes happen. Ability to work weekends.

• Physical: Job has physical requirements. Estimators work both indoors and outdoors, spending considerable time standing, sitting, walking, kneeling and squatting. Ability to lift up to 30lbs.

• Technology: Experienced utilizing technology in previous work environments

• Adaptable: Open minded to learning and adopting new processes and practices while bringing in previous expertise.

• Ability to obtain an acceptable result on a pre-hire drug test and remain in compliance with our substance abuse rules and testing requirements

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location.

Get to know us

Zillow is reimagining real estate to make it easier to unlock life's next chapter.

As the most-visited real estate website in the United States, Zillow® and its affiliates offer customers an on-demand experience for selling, buying, renting or financing with transparency and nearly seamless end-to-end service. Millions of people visit Zillow and its affiliate sites every month to start their home search, and now they can rely on Zillow to help them finish it - and no matter what job you're in, you will play a critical role in making this vision a reality.

At Zillow, we're powered by our innovative and inclusive work culture, where everyone has the flexibility, support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to redefine the employee experience, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits . But don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Fortune's 100 Best Companies to Work For® List 2021 Bloomberg Gender-Equality Index 2021, Human Rights Campaign (HRC) Corporate Equity Index and HRC's Best Place to Work for LGBTQ Equality 2021, Fortune Best Workplaces for Technology 2020, Fortune Best Workplaces for Millennials 2020, Fortune Best Workplaces for Parents 2020, and the Deloitte Technology Fast 500.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at .

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

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