About the team You will join a brand-new team that is at the center of Zillow's effort to transform the future of home selling. This team will be responsible for establishing and developing best-in-class operations for residential real estate transactions, central to our mission to make the process of buying or selling a home a consumer friendly, state of the art experience that can be launched with just the click of a button. About the role Zillow Group is looking for a Renovation Estimator to evaluate homes under consideration for purchase. Through the performance of an evaluation, an Estimator creates a scope of work that is used for both internal and external facing purposes in the renovation of that home. These renovations are delivering desirable, safe, and functional homes that maximize value and produce a positive consumer experience. You will: Conduct interior and exterior home assessments utilizing Zillow's evaluation process to determine necessary repairs for resale purposes through the creation of scopes of work Interact with home sellers during evaluation to communicate access requirements, points of contact and expectations for evaluation Show outstanding customer service skills that exemplify Zillow's brand and mission statement Provide superb qualitative feedback and professional communication to field management and acquisitions teams regarding property neighborhood, curb appeal, floor plan quality and major defects that warrant discard. Conduct property visits of active inventory homes to review condition and lightly maintain during resale listing period Maneuver and examine through various locations of the property, for example- crawl/attic spaces Transport various work materials in your vehicle including, but not limited to a telescoping pole, ladder, etc. Work collaboratively with the Renovation Field team and complete all work to standard leveraging a wide-array of company technology Complete other duties as assigned. Carry yourself professionally and represent Zillow Offers and Zillow Group well, both internally and externally This role has been categorized as a Field position. "Field" employees perform the majority of their work in the field, not at any specific corporate or other office location. Employees must live within reasonable commuting distance of their designated ZG office. ZG has not defined a reasonable distance, and expects employees will use judgment in determining this for themselves and understand the implications re: time commitment and cost of daily commute. This role has been categorized as a Field position. "Field" employees perform the majority of their work in the field, not at any specific corporate or other office location. Employees must live within reasonable commuting distance of their designated ZG office. ZG has not defined a reasonable distance, and expects employees will use judgment in determining this for themselves and understand the implications re: time commitment and cost of daily commute. Who you are Experienced : Prior experience in the form of single-family home inspection certification and/or construction estimation/scope of work creation - ability to identify defects that could alter the decision to purchase the home. Detail-Oriented: No two homes are exactly alike, making it necessary to build an individualized approach each home. Flexible: Adhere to the demands of sellers' schedules; last minute schedule changes happen. Ability to work weekends. Physical: Job has physical requirements. Estimators work both indoors and outdoors, spending considerable time standing, sitting, walking, kneeling and squatting. Ability to lift up to 30lbs. Technology: Experienced utilizing technology in previous work environments Adaptable: Open minded to learning and adopting new processes and practices while bringing in previous expertise. Ability to obtain an acceptable result on a pre-hire drug test and remain in compliance with our substance abuse rules and testing requirements In additional to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Get to know us Zillow Group, the largest portfolio of real estate brands on mobile and the web, is building a safe, on-demand real estate experience. Whether selling, buying, renting or financing, customers can turn to Zillow's businesses to find and get into their next home with speed, certainty and ease. We are on a mission to help people unlock their next chapter and are building transformational tools and services that create an on-demand real estate transaction experience. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help them finish it - and no matter what job you're in, you will play a critical role in making this vision a reality. At Zillow Group, we're powered by our inclusive work culture, where everyone has the support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to empower people and enrich lives around everything home, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits . But, don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Human Rights Campaign (HRC) Corporate Equity Index, Fortune Best Workplaces for Technology, Fortune Best Workplaces for Millennials, Fortune Best Workplaces for Parents, Fatherly's Best Workplaces for New Dads, JUST Capital 100 Company, and the Bloomberg Gender Equality Index constituent. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. See what information we collect about you.
09/26/2021
Full time
About the team You will join a brand-new team that is at the center of Zillow's effort to transform the future of home selling. This team will be responsible for establishing and developing best-in-class operations for residential real estate transactions, central to our mission to make the process of buying or selling a home a consumer friendly, state of the art experience that can be launched with just the click of a button. About the role Zillow Group is looking for a Renovation Estimator to evaluate homes under consideration for purchase. Through the performance of an evaluation, an Estimator creates a scope of work that is used for both internal and external facing purposes in the renovation of that home. These renovations are delivering desirable, safe, and functional homes that maximize value and produce a positive consumer experience. You will: Conduct interior and exterior home assessments utilizing Zillow's evaluation process to determine necessary repairs for resale purposes through the creation of scopes of work Interact with home sellers during evaluation to communicate access requirements, points of contact and expectations for evaluation Show outstanding customer service skills that exemplify Zillow's brand and mission statement Provide superb qualitative feedback and professional communication to field management and acquisitions teams regarding property neighborhood, curb appeal, floor plan quality and major defects that warrant discard. Conduct property visits of active inventory homes to review condition and lightly maintain during resale listing period Maneuver and examine through various locations of the property, for example- crawl/attic spaces Transport various work materials in your vehicle including, but not limited to a telescoping pole, ladder, etc. Work collaboratively with the Renovation Field team and complete all work to standard leveraging a wide-array of company technology Complete other duties as assigned. Carry yourself professionally and represent Zillow Offers and Zillow Group well, both internally and externally This role has been categorized as a Field position. "Field" employees perform the majority of their work in the field, not at any specific corporate or other office location. Employees must live within reasonable commuting distance of their designated ZG office. ZG has not defined a reasonable distance, and expects employees will use judgment in determining this for themselves and understand the implications re: time commitment and cost of daily commute. This role has been categorized as a Field position. "Field" employees perform the majority of their work in the field, not at any specific corporate or other office location. Employees must live within reasonable commuting distance of their designated ZG office. ZG has not defined a reasonable distance, and expects employees will use judgment in determining this for themselves and understand the implications re: time commitment and cost of daily commute. Who you are Experienced : Prior experience in the form of single-family home inspection certification and/or construction estimation/scope of work creation - ability to identify defects that could alter the decision to purchase the home. Detail-Oriented: No two homes are exactly alike, making it necessary to build an individualized approach each home. Flexible: Adhere to the demands of sellers' schedules; last minute schedule changes happen. Ability to work weekends. Physical: Job has physical requirements. Estimators work both indoors and outdoors, spending considerable time standing, sitting, walking, kneeling and squatting. Ability to lift up to 30lbs. Technology: Experienced utilizing technology in previous work environments Adaptable: Open minded to learning and adopting new processes and practices while bringing in previous expertise. Ability to obtain an acceptable result on a pre-hire drug test and remain in compliance with our substance abuse rules and testing requirements In additional to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Get to know us Zillow Group, the largest portfolio of real estate brands on mobile and the web, is building a safe, on-demand real estate experience. Whether selling, buying, renting or financing, customers can turn to Zillow's businesses to find and get into their next home with speed, certainty and ease. We are on a mission to help people unlock their next chapter and are building transformational tools and services that create an on-demand real estate transaction experience. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help them finish it - and no matter what job you're in, you will play a critical role in making this vision a reality. At Zillow Group, we're powered by our inclusive work culture, where everyone has the support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to empower people and enrich lives around everything home, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits . But, don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Human Rights Campaign (HRC) Corporate Equity Index, Fortune Best Workplaces for Technology, Fortune Best Workplaces for Millennials, Fortune Best Workplaces for Parents, Fatherly's Best Workplaces for New Dads, JUST Capital 100 Company, and the Bloomberg Gender Equality Index constituent. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. See what information we collect about you.
About the team You will join a brand-new team that is at the center of Zillow's effort to transform the future of home selling. This team will be responsible for establishing and developing best-in-class operations for residential real estate transactions, central to our mission to make the process of buying or selling a home a consumer friendly, state of the art experience that can be launched with just the click of a button. About the role Zillow Group is looking for a Renovation Estimator to evaluate homes under consideration for purchase. Through the performance of an evaluation, an Estimator creates a scope of work that is used for both internal and external facing purposes in the renovation of that home. These renovations are delivering desirable, safe, and functional homes that maximize value and produce a positive consumer experience. You will: Conduct interior and exterior home assessments utilizing Zillow's evaluation process to determine necessary repairs for resale purposes through the creation of scopes of work Interact with home sellers during evaluation to communicate access requirements, points of contact and expectations for evaluation Show outstanding customer service skills that exemplify Zillow's brand and mission statement Provide superb qualitative feedback and professional communication to field management and acquisitions teams regarding property neighborhood, curb appeal, floor plan quality and major defects that warrant discard. Conduct property visits of active inventory homes to review condition and lightly maintain during resale listing period Maneuver and examine through various locations of the property, for example- crawl/attic spaces Transport various work materials in your vehicle including, but not limited to a telescoping pole, ladder, etc. Work collaboratively with the Renovation Field team and complete all work to standard leveraging a wide-array of company technology Complete other duties as assigned. Carry yourself professionally and represent Zillow Offers and Zillow Group well, both internally and externally This role has been categorized as a Field position. "Field" employees perform the majority of their work in the field, not at any specific corporate or other office location. Employees must live within reasonable commuting distance of their designated ZG office. ZG has not defined a reasonable distance, and expects employees will use judgment in determining this for themselves and understand the implications re: time commitment and cost of daily commute. Who you are Experienced : Prior experience in the form of single-family home inspection certification and/or construction estimation/scope of work creation - ability to identify defects that could alter the decision to purchase the home. Detail-Oriented: No two homes are exactly alike, making it necessary to build an individualized approach each home. Flexible: Adhere to the demands of sellers' schedules; last minute schedule changes happen. Ability to work weekends. Physical: Job has physical requirements. Estimators work both indoors and outdoors, spending considerable time standing, sitting, walking, kneeling and squatting. Ability to lift up to 30lbs. Technology: Experienced utilizing technology in previous work environments Adaptable: Open minded to learning and adopting new processes and practices while bringing in previous expertise. Ability to obtain an acceptable result on a pre-hire drug test and remain in compliance with our substance abuse rules and testing requirements In additional to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Get to know us Zillow Group, the largest portfolio of real estate brands on mobile and the web, is building a safe, on-demand real estate experience. Whether selling, buying, renting or financing, customers can turn to Zillow's businesses to find and get into their next home with speed, certainty and ease. We are on a mission to help people unlock their next chapter and are building transformational tools and services that create an on-demand real estate transaction experience. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help them finish it - and no matter what job you're in, you will play a critical role in making this vision a reality. At Zillow Group, we're powered by our inclusive work culture, where everyone has the support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to empower people and enrich lives around everything home, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits . But, don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Human Rights Campaign (HRC) Corporate Equity Index, Fortune Best Workplaces for Technology, Fortune Best Workplaces for Millennials, Fortune Best Workplaces for Parents, Fatherly's Best Workplaces for New Dads, JUST Capital 100 Company, and the Bloomberg Gender Equality Index constituent. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. See what information we collect about you.
09/25/2021
Full time
About the team You will join a brand-new team that is at the center of Zillow's effort to transform the future of home selling. This team will be responsible for establishing and developing best-in-class operations for residential real estate transactions, central to our mission to make the process of buying or selling a home a consumer friendly, state of the art experience that can be launched with just the click of a button. About the role Zillow Group is looking for a Renovation Estimator to evaluate homes under consideration for purchase. Through the performance of an evaluation, an Estimator creates a scope of work that is used for both internal and external facing purposes in the renovation of that home. These renovations are delivering desirable, safe, and functional homes that maximize value and produce a positive consumer experience. You will: Conduct interior and exterior home assessments utilizing Zillow's evaluation process to determine necessary repairs for resale purposes through the creation of scopes of work Interact with home sellers during evaluation to communicate access requirements, points of contact and expectations for evaluation Show outstanding customer service skills that exemplify Zillow's brand and mission statement Provide superb qualitative feedback and professional communication to field management and acquisitions teams regarding property neighborhood, curb appeal, floor plan quality and major defects that warrant discard. Conduct property visits of active inventory homes to review condition and lightly maintain during resale listing period Maneuver and examine through various locations of the property, for example- crawl/attic spaces Transport various work materials in your vehicle including, but not limited to a telescoping pole, ladder, etc. Work collaboratively with the Renovation Field team and complete all work to standard leveraging a wide-array of company technology Complete other duties as assigned. Carry yourself professionally and represent Zillow Offers and Zillow Group well, both internally and externally This role has been categorized as a Field position. "Field" employees perform the majority of their work in the field, not at any specific corporate or other office location. Employees must live within reasonable commuting distance of their designated ZG office. ZG has not defined a reasonable distance, and expects employees will use judgment in determining this for themselves and understand the implications re: time commitment and cost of daily commute. Who you are Experienced : Prior experience in the form of single-family home inspection certification and/or construction estimation/scope of work creation - ability to identify defects that could alter the decision to purchase the home. Detail-Oriented: No two homes are exactly alike, making it necessary to build an individualized approach each home. Flexible: Adhere to the demands of sellers' schedules; last minute schedule changes happen. Ability to work weekends. Physical: Job has physical requirements. Estimators work both indoors and outdoors, spending considerable time standing, sitting, walking, kneeling and squatting. Ability to lift up to 30lbs. Technology: Experienced utilizing technology in previous work environments Adaptable: Open minded to learning and adopting new processes and practices while bringing in previous expertise. Ability to obtain an acceptable result on a pre-hire drug test and remain in compliance with our substance abuse rules and testing requirements In additional to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Get to know us Zillow Group, the largest portfolio of real estate brands on mobile and the web, is building a safe, on-demand real estate experience. Whether selling, buying, renting or financing, customers can turn to Zillow's businesses to find and get into their next home with speed, certainty and ease. We are on a mission to help people unlock their next chapter and are building transformational tools and services that create an on-demand real estate transaction experience. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help them finish it - and no matter what job you're in, you will play a critical role in making this vision a reality. At Zillow Group, we're powered by our inclusive work culture, where everyone has the support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to empower people and enrich lives around everything home, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits . But, don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Human Rights Campaign (HRC) Corporate Equity Index, Fortune Best Workplaces for Technology, Fortune Best Workplaces for Millennials, Fortune Best Workplaces for Parents, Fatherly's Best Workplaces for New Dads, JUST Capital 100 Company, and the Bloomberg Gender Equality Index constituent. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. See what information we collect about you.
About the team **Candidates need to sit in one of the following regions/states: South - Georgia, Alabama, Louisiana, Mississippi, Florida Mid-Atlantic - Indiana, Michigan, Kentucky, Ohio, West Virginia, Pennsylvania Northeast - NYC Metro, New York, New Jersey, Connecticut, Rhode Island, Massachusetts, Vermont, New Hampshire, Maine The Zillow Premier Agent team is an outstanding team that is working to partner with the best real estate professionals, supporting them through tight partnership and excellent products to deliver outstanding experiences for home shoppers! We are a multifaceted, dedicated group of strategists, marketers, relationship management professionals, service professionals, producers of products, designers, engineers, developers, and human resources professionals. About the role Zillow Group is gearing up for the next phase of our growth by passionately focusing on improving the home shopping experience and helping more shoppers get into their next home! A big part of our strategy centers on partnering with top performing real estate agents, known as Zillow Premier Agents (ZPA). Through technology and partnership, ZPAs will provide the experience to consumers who engage with the Zillow marketplace. Our desired outcome is more real estate transactions for ZPAs and better experiences for everyone. To achieve this, we are building a partnership-based organization that recruits, retains and grows real estate professionals into highly effective Zillow Premier Agents. The role of Business Advisor, Regional Partnerships (BA) is to guide ZPA partners to deliver the desired outcomes needed to drive growth in the marketplace. Those outcomes are delightful home shopping experiences for consumers and high conversion of customer introductions, known as connections, to home purchase transactions. BAs will be asked to guide ZPAs to both recommended and display the required practices and behaviors that we know drive the home buying experiences. The roles and responsibilities include, but are not limited to: Serve as a brand ambassador for Zillow, representing the best interests of the company and partners. Consistently drive, meet, and exceed success metrics, including revenue and retention through upsell and X-sell of all available Zillow products and services. Conduct business reviews of assigned ZPAs to assess their operations as it relates to both converting connections into transactions and providing great experiences. Be a data driven partner: regularly conduct financial analysis for ZPAs in order to better understand client's business operations and provide ongoing feedback on strengths and opportunities Regularly travel in-market and conduct video consultations with ZPAs to coach on lead conversion strategies, establish a relationship built on mutual trust, and drive adoption of Zillow Group services. Continuously identify and recommend areas to improve efficiency and communicate cross functionally with our internal partners, leadership teams and peers within the ZPA Partnerships team. Develop a close partnership with your Market Manager and review the performance of your marketplace and your partners. As the closest role to transaction conversion you directly impact revenue growth and are responsible for the ZPAs success. Domain expertise is very meaningful, and you will become a guide in local real estate trends, compliance, activity and the overall landscape of your MSA. Utilize the Zillow Group tech stack to monitor and execute your business. This role has been categorized as a Field position. "Field" employees perform the majority of their work in the field, not at any specific corporate or other office location. Employees must live within reasonable commuting distance of their designated ZG office. ZG has not defined a reasonable distance, and expects employees will use judgment in determining this for themselves and understand the implications re: time commitment and cost of daily commute. Who you are 3+ years of sales, account management, customer success or relationship/partner management experience A consistent record of success in a sales environment, to include experience handling a book of business and advising business owners to deliver return on investment Robust business and financial acuity; P&L expertise is a plus Self-sufficient, focused, reliable self-starter with an ability to work in an autonomous work environment Comfortable using data and analytical insights to drive conversations and decisions Strong interpersonal, multitasking and time-management skills Outstanding oral and written communication skills, with strong critical thinking skills Strong desire to achieve top results with a positive "can-do" demeanor Student. BAs need to consistently be up to speed on all things Zillow, real estate, relationship management and operational excellence Experience with Salesforce or similar CRM Experience in real estate media, tech, software, advertising and/or marketplace-based businesses is helpful SAAS/PAAS experience is helpful In addition to a competitive base salary this position is also eligible for variable incentives and/or equity awards based on factors such as experience, performance and location. Get to know us Zillow is reimagining real estate to make it easier to unlock life's next chapter. As the most-visited real estate website in the United States, Zillow® and its affiliates offer customers an on-demand experience for selling, buying, renting or financing with transparency and nearly seamless end-to-end service. Millions of people visit Zillow and its affiliate sites every month to start their home search, and now they can rely on Zillow to help them finish it - and no matter what job you're in, you will play a critical role in making this vision a reality. At Zillow, we're powered by our innovative and inclusive work culture, where everyone has the flexibility, support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to redefine the employee experience, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits. But don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Fortune's 100 Best Companies to Work For® List 2021 Bloomberg Gender-Equality Index 2021, Human Rights Campaign (HRC) Corporate Equity Index and HRC's Best Place to Work for LGBTQ Equality 2021, Fortune Best Workplaces for Technology 2020, Fortune Best Workplaces for Millennials 2020, Fortune Best Workplaces for Parents 2020, and the Deloitte Technology Fast 500. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at . Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter. See what information we collect about you.
09/25/2021
Full time
About the team **Candidates need to sit in one of the following regions/states: South - Georgia, Alabama, Louisiana, Mississippi, Florida Mid-Atlantic - Indiana, Michigan, Kentucky, Ohio, West Virginia, Pennsylvania Northeast - NYC Metro, New York, New Jersey, Connecticut, Rhode Island, Massachusetts, Vermont, New Hampshire, Maine The Zillow Premier Agent team is an outstanding team that is working to partner with the best real estate professionals, supporting them through tight partnership and excellent products to deliver outstanding experiences for home shoppers! We are a multifaceted, dedicated group of strategists, marketers, relationship management professionals, service professionals, producers of products, designers, engineers, developers, and human resources professionals. About the role Zillow Group is gearing up for the next phase of our growth by passionately focusing on improving the home shopping experience and helping more shoppers get into their next home! A big part of our strategy centers on partnering with top performing real estate agents, known as Zillow Premier Agents (ZPA). Through technology and partnership, ZPAs will provide the experience to consumers who engage with the Zillow marketplace. Our desired outcome is more real estate transactions for ZPAs and better experiences for everyone. To achieve this, we are building a partnership-based organization that recruits, retains and grows real estate professionals into highly effective Zillow Premier Agents. The role of Business Advisor, Regional Partnerships (BA) is to guide ZPA partners to deliver the desired outcomes needed to drive growth in the marketplace. Those outcomes are delightful home shopping experiences for consumers and high conversion of customer introductions, known as connections, to home purchase transactions. BAs will be asked to guide ZPAs to both recommended and display the required practices and behaviors that we know drive the home buying experiences. The roles and responsibilities include, but are not limited to: Serve as a brand ambassador for Zillow, representing the best interests of the company and partners. Consistently drive, meet, and exceed success metrics, including revenue and retention through upsell and X-sell of all available Zillow products and services. Conduct business reviews of assigned ZPAs to assess their operations as it relates to both converting connections into transactions and providing great experiences. Be a data driven partner: regularly conduct financial analysis for ZPAs in order to better understand client's business operations and provide ongoing feedback on strengths and opportunities Regularly travel in-market and conduct video consultations with ZPAs to coach on lead conversion strategies, establish a relationship built on mutual trust, and drive adoption of Zillow Group services. Continuously identify and recommend areas to improve efficiency and communicate cross functionally with our internal partners, leadership teams and peers within the ZPA Partnerships team. Develop a close partnership with your Market Manager and review the performance of your marketplace and your partners. As the closest role to transaction conversion you directly impact revenue growth and are responsible for the ZPAs success. Domain expertise is very meaningful, and you will become a guide in local real estate trends, compliance, activity and the overall landscape of your MSA. Utilize the Zillow Group tech stack to monitor and execute your business. This role has been categorized as a Field position. "Field" employees perform the majority of their work in the field, not at any specific corporate or other office location. Employees must live within reasonable commuting distance of their designated ZG office. ZG has not defined a reasonable distance, and expects employees will use judgment in determining this for themselves and understand the implications re: time commitment and cost of daily commute. Who you are 3+ years of sales, account management, customer success or relationship/partner management experience A consistent record of success in a sales environment, to include experience handling a book of business and advising business owners to deliver return on investment Robust business and financial acuity; P&L expertise is a plus Self-sufficient, focused, reliable self-starter with an ability to work in an autonomous work environment Comfortable using data and analytical insights to drive conversations and decisions Strong interpersonal, multitasking and time-management skills Outstanding oral and written communication skills, with strong critical thinking skills Strong desire to achieve top results with a positive "can-do" demeanor Student. BAs need to consistently be up to speed on all things Zillow, real estate, relationship management and operational excellence Experience with Salesforce or similar CRM Experience in real estate media, tech, software, advertising and/or marketplace-based businesses is helpful SAAS/PAAS experience is helpful In addition to a competitive base salary this position is also eligible for variable incentives and/or equity awards based on factors such as experience, performance and location. Get to know us Zillow is reimagining real estate to make it easier to unlock life's next chapter. As the most-visited real estate website in the United States, Zillow® and its affiliates offer customers an on-demand experience for selling, buying, renting or financing with transparency and nearly seamless end-to-end service. Millions of people visit Zillow and its affiliate sites every month to start their home search, and now they can rely on Zillow to help them finish it - and no matter what job you're in, you will play a critical role in making this vision a reality. At Zillow, we're powered by our innovative and inclusive work culture, where everyone has the flexibility, support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to redefine the employee experience, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits. But don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Fortune's 100 Best Companies to Work For® List 2021 Bloomberg Gender-Equality Index 2021, Human Rights Campaign (HRC) Corporate Equity Index and HRC's Best Place to Work for LGBTQ Equality 2021, Fortune Best Workplaces for Technology 2020, Fortune Best Workplaces for Millennials 2020, Fortune Best Workplaces for Parents 2020, and the Deloitte Technology Fast 500. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at . Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter. See what information we collect about you.
About the team The Zillow Group Legal and Compliance Department is a team of skilled legal professionals and fun people who enjoy working in a collaborative environment within an innovative, fast-paced tech and media company. About the role The Zillow Group Legal and Compliance team is looking for an Equity Manager to join our Corporate and Securities Legal team (Corporate Legal)! Working under the direction of Corporate Legal and supervising an Equity Analyst, this position is responsible for the end-to-end administration of Zillow Group equity plans. The position requires a high level of collaboration, working cross-functionally with Accounting, HR, Payroll and external partners to ensure sound compliance and reporting. Additional responsibilities include: Responsible for the accurate and timely administration of equity related activities, including equity award grants, option exercises, RSU releases, terminations, cancelations and modifications. Manage and develop an Equity Analyst direct report by providing supervision of daily tasks, mentorship, goal-setting, and growth projects and opportunities. Ensure tax, regulatory, legal, and SOX compliance requirements are met timely and accurately and in compliance with governing stock plan agreements. Lead the employee education program for equity, including distribution of educational materials, live presentations, facilitation of Q&A and regular office hours. Provide excellent customer service to equity participants at all levels of the organization. Maintain database integrity and ensure accurate recordkeeping of all equity data. Support timely and accurate reporting to external regulatory filings (SEC Form 4, Proxy Statement, Form 10-K and10-Q disclosures). Develop and maintain documentation of equity-related processes and controls for internal and external audits. Provide insights regarding administration of Insider Trading Policy, Trading Windows and pre-clearance requirements. Manage relationships with third-party service providers supporting the equity platform (platform provider; transfer agent). Drive process improvement and innovation to scale equity administration functions. Represent the equity function as a subject matter specialist in automation opportunities, M&A, and other strategic projects. Other responsibilities, tasks, and ad hoc requests as needed. This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role. This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role. Who you are Strong written and verbal communication skills, including interpersonal and presentation skills. Ability to prioritize tasks and meet strict reporting deadlines. Stellar project and process management skills. Proficiency in financial systems and strong intuition for business. Highest standards of accuracy, organization and precision. Ability to explain complex equity concepts to all levels of the organization. Excellent executive presence; this role intersects with our Section 16 officers & senior executives at the company. A collaborative, energetic, and innovative leadership style; experience mentoring and coaching both peers and direct reports. Preferred Qualifications: 5 + years of progressive administration experience in equity programs. A BS/BA degree in Economics, Finance, Business Administration or other related field of study. Certified Equity Professional (CEP) Level 2 certification is strongly preferred. Experience working directly with EquiView by Charles Schwab or other major third-party equity platform providers. Broad experience with different equity award types and plans. In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Get to know us Zillow is reimagining real estate to make it easier to unlock life's next chapter. As the most-visited real estate website in the United States, Zillow® and its affiliates offer customers an on-demand experience for selling, buying, renting or financing with transparency and nearly seamless end-to-end service. Millions of people visit Zillow and its affiliate sites every month to start their home search, and now they can rely on Zillow to help them finish it - and no matter what job you're in, you will play a critical role in making this vision a reality. At Zillow, we're powered by our innovative and inclusive work culture, where everyone has the flexibility, support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to redefine the employee experience, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits . But don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Fortune's 100 Best Companies to Work For® List 2021 Bloomberg Gender-Equality Index 2021, Human Rights Campaign (HRC) Corporate Equity Index and HRC's Best Place to Work for LGBTQ Equality 2021, Fortune Best Workplaces for Technology 2020, Fortune Best Workplaces for Millennials 2020, Fortune Best Workplaces for Parents 2020, and the Deloitte Technology Fast 500. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at . Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter. See what information we collect about you.
09/25/2021
Full time
About the team The Zillow Group Legal and Compliance Department is a team of skilled legal professionals and fun people who enjoy working in a collaborative environment within an innovative, fast-paced tech and media company. About the role The Zillow Group Legal and Compliance team is looking for an Equity Manager to join our Corporate and Securities Legal team (Corporate Legal)! Working under the direction of Corporate Legal and supervising an Equity Analyst, this position is responsible for the end-to-end administration of Zillow Group equity plans. The position requires a high level of collaboration, working cross-functionally with Accounting, HR, Payroll and external partners to ensure sound compliance and reporting. Additional responsibilities include: Responsible for the accurate and timely administration of equity related activities, including equity award grants, option exercises, RSU releases, terminations, cancelations and modifications. Manage and develop an Equity Analyst direct report by providing supervision of daily tasks, mentorship, goal-setting, and growth projects and opportunities. Ensure tax, regulatory, legal, and SOX compliance requirements are met timely and accurately and in compliance with governing stock plan agreements. Lead the employee education program for equity, including distribution of educational materials, live presentations, facilitation of Q&A and regular office hours. Provide excellent customer service to equity participants at all levels of the organization. Maintain database integrity and ensure accurate recordkeeping of all equity data. Support timely and accurate reporting to external regulatory filings (SEC Form 4, Proxy Statement, Form 10-K and10-Q disclosures). Develop and maintain documentation of equity-related processes and controls for internal and external audits. Provide insights regarding administration of Insider Trading Policy, Trading Windows and pre-clearance requirements. Manage relationships with third-party service providers supporting the equity platform (platform provider; transfer agent). Drive process improvement and innovation to scale equity administration functions. Represent the equity function as a subject matter specialist in automation opportunities, M&A, and other strategic projects. Other responsibilities, tasks, and ad hoc requests as needed. This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role. This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role. Who you are Strong written and verbal communication skills, including interpersonal and presentation skills. Ability to prioritize tasks and meet strict reporting deadlines. Stellar project and process management skills. Proficiency in financial systems and strong intuition for business. Highest standards of accuracy, organization and precision. Ability to explain complex equity concepts to all levels of the organization. Excellent executive presence; this role intersects with our Section 16 officers & senior executives at the company. A collaborative, energetic, and innovative leadership style; experience mentoring and coaching both peers and direct reports. Preferred Qualifications: 5 + years of progressive administration experience in equity programs. A BS/BA degree in Economics, Finance, Business Administration or other related field of study. Certified Equity Professional (CEP) Level 2 certification is strongly preferred. Experience working directly with EquiView by Charles Schwab or other major third-party equity platform providers. Broad experience with different equity award types and plans. In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Get to know us Zillow is reimagining real estate to make it easier to unlock life's next chapter. As the most-visited real estate website in the United States, Zillow® and its affiliates offer customers an on-demand experience for selling, buying, renting or financing with transparency and nearly seamless end-to-end service. Millions of people visit Zillow and its affiliate sites every month to start their home search, and now they can rely on Zillow to help them finish it - and no matter what job you're in, you will play a critical role in making this vision a reality. At Zillow, we're powered by our innovative and inclusive work culture, where everyone has the flexibility, support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to redefine the employee experience, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits . But don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Fortune's 100 Best Companies to Work For® List 2021 Bloomberg Gender-Equality Index 2021, Human Rights Campaign (HRC) Corporate Equity Index and HRC's Best Place to Work for LGBTQ Equality 2021, Fortune Best Workplaces for Technology 2020, Fortune Best Workplaces for Millennials 2020, Fortune Best Workplaces for Parents 2020, and the Deloitte Technology Fast 500. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at . Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter. See what information we collect about you.
About the team You will join a brand-new team that is at the center of Zillow's effort to transform the future of home selling. This team will be responsible for establishing and developing best-in-class operations for residential real estate transactions, central to our mission to make the process of buying or selling a home a consumer friendly, state of the art experience that can be launched with just the click of a button. About the role Zillow Group is looking for a Renovation Estimator to evaluate homes under consideration for purchase. Through the performance of an evaluation, an Estimator creates a scope of work that is used for both internal and external facing purposes in the renovation of that home. These renovations are delivering desirable, safe, and functional homes that maximize value and produce a positive consumer experience. You will: Conduct interior and exterior home assessments utilizing Zillow's evaluation process to determine necessary repairs for resale purposes through the creation of scopes of work Interact with home sellers during evaluation to communicate access requirements, points of contact and expectations for evaluation Show outstanding customer service skills that exemplify Zillow's brand and mission statement Provide superb qualitative feedback and professional communication to field management and acquisitions teams regarding property neighborhood, curb appeal, floor plan quality and major defects that warrant discard. Conduct property visits of active inventory homes to review condition and lightly maintain during resale listing period Maneuver and examine through various locations of the property, for example- crawl/attic spaces Transport various work materials in your vehicle including, but not limited to a telescoping pole, ladder, etc. Work collaboratively with the Renovation Field team and complete all work to standard leveraging a wide-array of company technology Complete other duties as assigned. Carry yourself professionally and represent Zillow Offers and Zillow Group well, both internally and externally This role has been categorized as a Field position. "Field" employees perform the majority of their work in the field, not at any specific corporate or other office location. Employees must live within reasonable commuting distance of their designated ZG office. ZG has not defined a reasonable distance, and expects employees will use judgment in determining this for themselves and understand the implications re: time commitment and cost of daily commute. Who you are Experienced : Prior experience in the form of single-family home inspection certification and/or construction estimation/scope of work creation - ability to identify defects that could alter the decision to purchase the home. Detail-Oriented: No two homes are exactly alike, making it necessary to build an individualized approach each home. Flexible: Adhere to the demands of sellers' schedules; last minute schedule changes happen. Ability to work weekends. Physical: Job has physical requirements. Estimators work both indoors and outdoors, spending considerable time standing, sitting, walking, kneeling and squatting. Ability to lift up to 30lbs. Technology: Experienced utilizing technology in previous work environments Adaptable: Open minded to learning and adopting new processes and practices while bringing in previous expertise. Ability to obtain an acceptable result on a pre-hire drug test and remain in compliance with our substance abuse rules and testing requirements In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Get to know us Zillow is reimagining real estate to make it easier to unlock life's next chapter. As the most-visited real estate website in the United States, Zillow® and its affiliates offer customers an on-demand experience for selling, buying, renting or financing with transparency and nearly seamless end-to-end service. Millions of people visit Zillow and its affiliate sites every month to start their home search, and now they can rely on Zillow to help them finish it - and no matter what job you're in, you will play a critical role in making this vision a reality. At Zillow, we're powered by our innovative and inclusive work culture, where everyone has the flexibility, support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to redefine the employee experience, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits . But don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Fortune's 100 Best Companies to Work For® List 2021 Bloomberg Gender-Equality Index 2021, Human Rights Campaign (HRC) Corporate Equity Index and HRC's Best Place to Work for LGBTQ Equality 2021, Fortune Best Workplaces for Technology 2020, Fortune Best Workplaces for Millennials 2020, Fortune Best Workplaces for Parents 2020, and the Deloitte Technology Fast 500. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at . Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter. See what information we collect about you.
09/25/2021
Full time
About the team You will join a brand-new team that is at the center of Zillow's effort to transform the future of home selling. This team will be responsible for establishing and developing best-in-class operations for residential real estate transactions, central to our mission to make the process of buying or selling a home a consumer friendly, state of the art experience that can be launched with just the click of a button. About the role Zillow Group is looking for a Renovation Estimator to evaluate homes under consideration for purchase. Through the performance of an evaluation, an Estimator creates a scope of work that is used for both internal and external facing purposes in the renovation of that home. These renovations are delivering desirable, safe, and functional homes that maximize value and produce a positive consumer experience. You will: Conduct interior and exterior home assessments utilizing Zillow's evaluation process to determine necessary repairs for resale purposes through the creation of scopes of work Interact with home sellers during evaluation to communicate access requirements, points of contact and expectations for evaluation Show outstanding customer service skills that exemplify Zillow's brand and mission statement Provide superb qualitative feedback and professional communication to field management and acquisitions teams regarding property neighborhood, curb appeal, floor plan quality and major defects that warrant discard. Conduct property visits of active inventory homes to review condition and lightly maintain during resale listing period Maneuver and examine through various locations of the property, for example- crawl/attic spaces Transport various work materials in your vehicle including, but not limited to a telescoping pole, ladder, etc. Work collaboratively with the Renovation Field team and complete all work to standard leveraging a wide-array of company technology Complete other duties as assigned. Carry yourself professionally and represent Zillow Offers and Zillow Group well, both internally and externally This role has been categorized as a Field position. "Field" employees perform the majority of their work in the field, not at any specific corporate or other office location. Employees must live within reasonable commuting distance of their designated ZG office. ZG has not defined a reasonable distance, and expects employees will use judgment in determining this for themselves and understand the implications re: time commitment and cost of daily commute. Who you are Experienced : Prior experience in the form of single-family home inspection certification and/or construction estimation/scope of work creation - ability to identify defects that could alter the decision to purchase the home. Detail-Oriented: No two homes are exactly alike, making it necessary to build an individualized approach each home. Flexible: Adhere to the demands of sellers' schedules; last minute schedule changes happen. Ability to work weekends. Physical: Job has physical requirements. Estimators work both indoors and outdoors, spending considerable time standing, sitting, walking, kneeling and squatting. Ability to lift up to 30lbs. Technology: Experienced utilizing technology in previous work environments Adaptable: Open minded to learning and adopting new processes and practices while bringing in previous expertise. Ability to obtain an acceptable result on a pre-hire drug test and remain in compliance with our substance abuse rules and testing requirements In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Get to know us Zillow is reimagining real estate to make it easier to unlock life's next chapter. As the most-visited real estate website in the United States, Zillow® and its affiliates offer customers an on-demand experience for selling, buying, renting or financing with transparency and nearly seamless end-to-end service. Millions of people visit Zillow and its affiliate sites every month to start their home search, and now they can rely on Zillow to help them finish it - and no matter what job you're in, you will play a critical role in making this vision a reality. At Zillow, we're powered by our innovative and inclusive work culture, where everyone has the flexibility, support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to redefine the employee experience, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits . But don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Fortune's 100 Best Companies to Work For® List 2021 Bloomberg Gender-Equality Index 2021, Human Rights Campaign (HRC) Corporate Equity Index and HRC's Best Place to Work for LGBTQ Equality 2021, Fortune Best Workplaces for Technology 2020, Fortune Best Workplaces for Millennials 2020, Fortune Best Workplaces for Parents 2020, and the Deloitte Technology Fast 500. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at . Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter. See what information we collect about you.
About the team The Zillow Group Legal and Compliance Department is a team of skilled legal professionals and fun people who enjoy working in a collaborative environment within an innovative, fast-paced tech and media company. About the role The Zillow Group Legal and Compliance team is looking for an Equity Manager to join our Corporate and Securities Legal team (Corporate Legal)! Working under the direction of Corporate Legal and supervising an Equity Analyst, this position is responsible for the end-to-end administration of Zillow Group equity plans. The position requires a high level of collaboration, working cross-functionally with Accounting, HR, Payroll and external partners to ensure sound compliance and reporting. Additional responsibilities include: Responsible for the accurate and timely administration of equity related activities, including equity award grants, option exercises, RSU releases, terminations, cancelations and modifications. Manage and develop an Equity Analyst direct report by providing supervision of daily tasks, mentorship, goal-setting, and growth projects and opportunities. Ensure tax, regulatory, legal, and SOX compliance requirements are met timely and accurately and in compliance with governing stock plan agreements. Lead the employee education program for equity, including distribution of educational materials, live presentations, facilitation of Q&A and regular office hours. Provide excellent customer service to equity participants at all levels of the organization. Maintain database integrity and ensure accurate recordkeeping of all equity data. Support timely and accurate reporting to external regulatory filings (SEC Form 4, Proxy Statement, Form 10-K and10-Q disclosures). Develop and maintain documentation of equity-related processes and controls for internal and external audits. Provide insights regarding administration of Insider Trading Policy, Trading Windows and pre-clearance requirements. Manage relationships with third-party service providers supporting the equity platform (platform provider; transfer agent). Drive process improvement and innovation to scale equity administration functions. Represent the equity function as a subject matter specialist in automation opportunities, M&A, and other strategic projects. Other responsibilities, tasks, and ad hoc requests as needed. This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role. This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role. Who you are Strong written and verbal communication skills, including interpersonal and presentation skills. Ability to prioritize tasks and meet strict reporting deadlines. Stellar project and process management skills. Proficiency in financial systems and strong intuition for business. Highest standards of accuracy, organization and precision. Ability to explain complex equity concepts to all levels of the organization. Excellent executive presence; this role intersects with our Section 16 officers & senior executives at the company. A collaborative, energetic, and innovative leadership style; experience mentoring and coaching both peers and direct reports. Preferred Qualifications: 5 + years of progressive administration experience in equity programs. A BS/BA degree in Economics, Finance, Business Administration or other related field of study. Certified Equity Professional (CEP) Level 2 certification is strongly preferred. Experience working directly with EquiView by Charles Schwab or other major third-party equity platform providers. Broad experience with different equity award types and plans. In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Get to know us Zillow is reimagining real estate to make it easier to unlock life's next chapter. As the most-visited real estate website in the United States, Zillow® and its affiliates offer customers an on-demand experience for selling, buying, renting or financing with transparency and nearly seamless end-to-end service. Millions of people visit Zillow and its affiliate sites every month to start their home search, and now they can rely on Zillow to help them finish it - and no matter what job you're in, you will play a critical role in making this vision a reality. At Zillow, we're powered by our innovative and inclusive work culture, where everyone has the flexibility, support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to redefine the employee experience, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits. But don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Fortune's 100 Best Companies to Work For® List 2021 Bloomberg Gender-Equality Index 2021, Human Rights Campaign (HRC) Corporate Equity Index and HRC's Best Place to Work for LGBTQ Equality 2021, Fortune Best Workplaces for Technology 2020, Fortune Best Workplaces for Millennials 2020, Fortune Best Workplaces for Parents 2020, and the Deloitte Technology Fast 500. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at . Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter. See what information we collect about you.
09/25/2021
Full time
About the team The Zillow Group Legal and Compliance Department is a team of skilled legal professionals and fun people who enjoy working in a collaborative environment within an innovative, fast-paced tech and media company. About the role The Zillow Group Legal and Compliance team is looking for an Equity Manager to join our Corporate and Securities Legal team (Corporate Legal)! Working under the direction of Corporate Legal and supervising an Equity Analyst, this position is responsible for the end-to-end administration of Zillow Group equity plans. The position requires a high level of collaboration, working cross-functionally with Accounting, HR, Payroll and external partners to ensure sound compliance and reporting. Additional responsibilities include: Responsible for the accurate and timely administration of equity related activities, including equity award grants, option exercises, RSU releases, terminations, cancelations and modifications. Manage and develop an Equity Analyst direct report by providing supervision of daily tasks, mentorship, goal-setting, and growth projects and opportunities. Ensure tax, regulatory, legal, and SOX compliance requirements are met timely and accurately and in compliance with governing stock plan agreements. Lead the employee education program for equity, including distribution of educational materials, live presentations, facilitation of Q&A and regular office hours. Provide excellent customer service to equity participants at all levels of the organization. Maintain database integrity and ensure accurate recordkeeping of all equity data. Support timely and accurate reporting to external regulatory filings (SEC Form 4, Proxy Statement, Form 10-K and10-Q disclosures). Develop and maintain documentation of equity-related processes and controls for internal and external audits. Provide insights regarding administration of Insider Trading Policy, Trading Windows and pre-clearance requirements. Manage relationships with third-party service providers supporting the equity platform (platform provider; transfer agent). Drive process improvement and innovation to scale equity administration functions. Represent the equity function as a subject matter specialist in automation opportunities, M&A, and other strategic projects. Other responsibilities, tasks, and ad hoc requests as needed. This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role. This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role. Who you are Strong written and verbal communication skills, including interpersonal and presentation skills. Ability to prioritize tasks and meet strict reporting deadlines. Stellar project and process management skills. Proficiency in financial systems and strong intuition for business. Highest standards of accuracy, organization and precision. Ability to explain complex equity concepts to all levels of the organization. Excellent executive presence; this role intersects with our Section 16 officers & senior executives at the company. A collaborative, energetic, and innovative leadership style; experience mentoring and coaching both peers and direct reports. Preferred Qualifications: 5 + years of progressive administration experience in equity programs. A BS/BA degree in Economics, Finance, Business Administration or other related field of study. Certified Equity Professional (CEP) Level 2 certification is strongly preferred. Experience working directly with EquiView by Charles Schwab or other major third-party equity platform providers. Broad experience with different equity award types and plans. In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Get to know us Zillow is reimagining real estate to make it easier to unlock life's next chapter. As the most-visited real estate website in the United States, Zillow® and its affiliates offer customers an on-demand experience for selling, buying, renting or financing with transparency and nearly seamless end-to-end service. Millions of people visit Zillow and its affiliate sites every month to start their home search, and now they can rely on Zillow to help them finish it - and no matter what job you're in, you will play a critical role in making this vision a reality. At Zillow, we're powered by our innovative and inclusive work culture, where everyone has the flexibility, support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to redefine the employee experience, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits. But don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Fortune's 100 Best Companies to Work For® List 2021 Bloomberg Gender-Equality Index 2021, Human Rights Campaign (HRC) Corporate Equity Index and HRC's Best Place to Work for LGBTQ Equality 2021, Fortune Best Workplaces for Technology 2020, Fortune Best Workplaces for Millennials 2020, Fortune Best Workplaces for Parents 2020, and the Deloitte Technology Fast 500. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at . Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter. See what information we collect about you.
About the team We at Zillow Group Legal are a team of skilled legal professionals and fun people who enjoy working in a collaborative environment within a creative, multifaceted tech and media company. About the role Zillow Group's Legal & Compliance team is looking for an experienced product attorney with experience in complex and highly regulated product offerings. This In this role you will be responsible for handling a broad range of legal matters, with a focus on product support, licensing, intellectual property issues, and issues related to changing regulatory obligations. In this position, you will: Provide legal support and guidance to product teams/brands within Zillow Draft and negotiate licensing, marketing, business development and other commercial agreements Provide legal support and guidance to marketing teams, including guidance on online marketing strategies and corresponding data use/protection Assist in protection of Zillow's data and intellectual property rights Provide legal support in connection with privacy, data security and anti-piracy incident response operations Coordinate with in-house and outside counsel to resolve litigation matters Perform legal research and advise product teams on implementation of new laws Advise and mentor new attorneys on product counseling and contract negotiation This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role. Who you are Strong organizational skills and the ability to successfully handle opposing, time-sensitive projects Excel at collaborating with across departments and levels to develop consumer-centric, creative, proactive business solutions in a sophisticated legal and regulatory environment Experience managing other attorneys and support staff Excellent communication and analytical skills Experience with licensing, intellectual property and commercial agreements required Experience supporting in-house teams with product development strongly preferred Experience in online platforms providing regulated services (such as insurance, financial services, etc.) Diligent and detail-orientated practitioner JD with state bar admission 8+ years of relevant experience, mix of firm and in-house experience preferred In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Get to know us Zillow is reimagining real estate to make it easier to unlock life's next chapter. As the most-visited real estate website in the United States, Zillow® and its affiliates offer customers an on-demand experience for selling, buying, renting or financing with transparency and nearly seamless end-to-end service. Millions of people visit Zillow and its affiliate sites every month to start their home search, and now they can rely on Zillow to help them finish it - and no matter what job you're in, you will play a critical role in making this vision a reality. At Zillow, we're powered by our innovative and inclusive work culture, where everyone has the flexibility, support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to redefine the employee experience, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits . But don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Fortune's 100 Best Companies to Work For® List 2021 Bloomberg Gender-Equality Index 2021, Human Rights Campaign (HRC) Corporate Equity Index and HRC's Best Place to Work for LGBTQ Equality 2021, Fortune Best Workplaces for Technology 2020, Fortune Best Workplaces for Millennials 2020, Fortune Best Workplaces for Parents 2020, and the Deloitte Technology Fast 500. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at . Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter. See what information we collect about you.
09/25/2021
Full time
About the team We at Zillow Group Legal are a team of skilled legal professionals and fun people who enjoy working in a collaborative environment within a creative, multifaceted tech and media company. About the role Zillow Group's Legal & Compliance team is looking for an experienced product attorney with experience in complex and highly regulated product offerings. This In this role you will be responsible for handling a broad range of legal matters, with a focus on product support, licensing, intellectual property issues, and issues related to changing regulatory obligations. In this position, you will: Provide legal support and guidance to product teams/brands within Zillow Draft and negotiate licensing, marketing, business development and other commercial agreements Provide legal support and guidance to marketing teams, including guidance on online marketing strategies and corresponding data use/protection Assist in protection of Zillow's data and intellectual property rights Provide legal support in connection with privacy, data security and anti-piracy incident response operations Coordinate with in-house and outside counsel to resolve litigation matters Perform legal research and advise product teams on implementation of new laws Advise and mentor new attorneys on product counseling and contract negotiation This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role. Who you are Strong organizational skills and the ability to successfully handle opposing, time-sensitive projects Excel at collaborating with across departments and levels to develop consumer-centric, creative, proactive business solutions in a sophisticated legal and regulatory environment Experience managing other attorneys and support staff Excellent communication and analytical skills Experience with licensing, intellectual property and commercial agreements required Experience supporting in-house teams with product development strongly preferred Experience in online platforms providing regulated services (such as insurance, financial services, etc.) Diligent and detail-orientated practitioner JD with state bar admission 8+ years of relevant experience, mix of firm and in-house experience preferred In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Get to know us Zillow is reimagining real estate to make it easier to unlock life's next chapter. As the most-visited real estate website in the United States, Zillow® and its affiliates offer customers an on-demand experience for selling, buying, renting or financing with transparency and nearly seamless end-to-end service. Millions of people visit Zillow and its affiliate sites every month to start their home search, and now they can rely on Zillow to help them finish it - and no matter what job you're in, you will play a critical role in making this vision a reality. At Zillow, we're powered by our innovative and inclusive work culture, where everyone has the flexibility, support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to redefine the employee experience, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits . But don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Fortune's 100 Best Companies to Work For® List 2021 Bloomberg Gender-Equality Index 2021, Human Rights Campaign (HRC) Corporate Equity Index and HRC's Best Place to Work for LGBTQ Equality 2021, Fortune Best Workplaces for Technology 2020, Fortune Best Workplaces for Millennials 2020, Fortune Best Workplaces for Parents 2020, and the Deloitte Technology Fast 500. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at . Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter. See what information we collect about you.
About the team Escrow Officers are critical to our desire to form a highly customer-centric title and settlement company. At Zillow, it is our plan to change how closing and settlement services are performed. We will improve the customer experience by reducing customer effort, making information transparent and improving speed. About the role An ideal candidate has experience in the title and settlement industry specifically focused on closing purchase transactions in a multi-state, high volume environment. They will possess an extreme desire to WOW their buyer/seller/lender customers by meeting timelines, communicating proactively and regularly, and serving customers with a cheerful, appreciative attitude! Responsibilities include but are not limited to: Act as liaison between all parties within the home buying/selling ecosystem Communicate and keep all parties fully advised of closing status Align with all regulatory requirements Promote a 'first time right' mentality to eliminate errors and rework Drive closing performance, meet closings dates, provide a great customer experience Perform final quality review of CD/settlement statements and other closing documents Collaborate with the title department to resolve title issues Address inquiries from buyers, sellers, and lenders in a timely manner Confirm closing dates, locations and schedule signings Balance and disburse funds accurately and timely Coordinate with internal banking and accounting teams in the maintenance of escrow accounts and records Assist with workflow design and optimization activities. Help design closing systems Guide training team to build training material, job aids and P&Ps to replicate knowledge and standardize processes This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role. Who you are You enjoy working in a high energy, fast paced environment. You love serving others. You have excellent communication skills with an ability to balance multiple priorities. Answering the phone is never an interruption, rather, it is an opportunity to show off your skills. You carry yourself professionally and represent Zillow Offers and Zillow Group both internally and externally. Qualifications: 3+ years' expert experience preferred performing closing transactions Highly knowledgeable regarding standard closing concepts, practices, and procedures of the real estate settlement industry Complete knowledge and ability to handle residential purchase transactions from receipt of contract and earnest money through funding and disbursement Solid understanding of various title policy forms and typical endorsements Ability to professionally manage challenging customers, to diffuse conflict situations and resolve closing issues quickly Demonstrates ability to calculate discounts, prorations, and commission splits accurately Outstanding organizational skills Ability to manage high volume transactions in a paperless environment Intermediate to advanced experience working within closing software systems and Microsoft Office Applications Experience with ResWare a plus In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Get to know us Zillow is reimagining real estate to make it easier to unlock life's next chapter. As the most-visited real estate website in the United States, Zillow® and its affiliates offer customers an on-demand experience for selling, buying, renting or financing with transparency and nearly seamless end-to-end service. Millions of people visit Zillow and its affiliate sites every month to start their home search, and now they can rely on Zillow to help them finish it - and no matter what job you're in, you will play a critical role in making this vision a reality. At Zillow, we're powered by our innovative and inclusive work culture, where everyone has the flexibility, support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to redefine the employee experience, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits . But don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Fortune's 100 Best Companies to Work For® List 2021 Bloomberg Gender-Equality Index 2021, Human Rights Campaign (HRC) Corporate Equity Index and HRC's Best Place to Work for LGBTQ Equality 2021, Fortune Best Workplaces for Technology 2020, Fortune Best Workplaces for Millennials 2020, Fortune Best Workplaces for Parents 2020, and the Deloitte Technology Fast 500. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at . Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter. See what information we collect about you.
09/25/2021
Full time
About the team Escrow Officers are critical to our desire to form a highly customer-centric title and settlement company. At Zillow, it is our plan to change how closing and settlement services are performed. We will improve the customer experience by reducing customer effort, making information transparent and improving speed. About the role An ideal candidate has experience in the title and settlement industry specifically focused on closing purchase transactions in a multi-state, high volume environment. They will possess an extreme desire to WOW their buyer/seller/lender customers by meeting timelines, communicating proactively and regularly, and serving customers with a cheerful, appreciative attitude! Responsibilities include but are not limited to: Act as liaison between all parties within the home buying/selling ecosystem Communicate and keep all parties fully advised of closing status Align with all regulatory requirements Promote a 'first time right' mentality to eliminate errors and rework Drive closing performance, meet closings dates, provide a great customer experience Perform final quality review of CD/settlement statements and other closing documents Collaborate with the title department to resolve title issues Address inquiries from buyers, sellers, and lenders in a timely manner Confirm closing dates, locations and schedule signings Balance and disburse funds accurately and timely Coordinate with internal banking and accounting teams in the maintenance of escrow accounts and records Assist with workflow design and optimization activities. Help design closing systems Guide training team to build training material, job aids and P&Ps to replicate knowledge and standardize processes This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role. Who you are You enjoy working in a high energy, fast paced environment. You love serving others. You have excellent communication skills with an ability to balance multiple priorities. Answering the phone is never an interruption, rather, it is an opportunity to show off your skills. You carry yourself professionally and represent Zillow Offers and Zillow Group both internally and externally. Qualifications: 3+ years' expert experience preferred performing closing transactions Highly knowledgeable regarding standard closing concepts, practices, and procedures of the real estate settlement industry Complete knowledge and ability to handle residential purchase transactions from receipt of contract and earnest money through funding and disbursement Solid understanding of various title policy forms and typical endorsements Ability to professionally manage challenging customers, to diffuse conflict situations and resolve closing issues quickly Demonstrates ability to calculate discounts, prorations, and commission splits accurately Outstanding organizational skills Ability to manage high volume transactions in a paperless environment Intermediate to advanced experience working within closing software systems and Microsoft Office Applications Experience with ResWare a plus In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Get to know us Zillow is reimagining real estate to make it easier to unlock life's next chapter. As the most-visited real estate website in the United States, Zillow® and its affiliates offer customers an on-demand experience for selling, buying, renting or financing with transparency and nearly seamless end-to-end service. Millions of people visit Zillow and its affiliate sites every month to start their home search, and now they can rely on Zillow to help them finish it - and no matter what job you're in, you will play a critical role in making this vision a reality. At Zillow, we're powered by our innovative and inclusive work culture, where everyone has the flexibility, support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to redefine the employee experience, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits . But don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Fortune's 100 Best Companies to Work For® List 2021 Bloomberg Gender-Equality Index 2021, Human Rights Campaign (HRC) Corporate Equity Index and HRC's Best Place to Work for LGBTQ Equality 2021, Fortune Best Workplaces for Technology 2020, Fortune Best Workplaces for Millennials 2020, Fortune Best Workplaces for Parents 2020, and the Deloitte Technology Fast 500. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at . Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter. See what information we collect about you.
About the team You will join a brand-new team that is at the center of Zillow's effort to transform the future of home selling. This team will be responsible for establishing and developing best-in-class operations for residential real estate transactions, central to our mission to make the process of buying or selling a home a consumer friendly, state of the art experience that can be launched with just the click of a button. About the role Zillow Group is looking for a Renovation Estimator to evaluate homes under consideration for purchase. Through the performance of an evaluation, an Estimator creates a scope of work that is used for both internal and external facing purposes in the renovation of that home. These renovations are delivering desirable, safe, and functional homes that maximize value and produce a positive consumer experience. You will: Conduct interior and exterior home assessments utilizing Zillow's evaluation process to determine necessary repairs for resale purposes through the creation of scopes of work Interact with home sellers during evaluation to communicate access requirements, points of contact and expectations for evaluation Show outstanding customer service skills that exemplify Zillow's brand and mission statement Provide superb qualitative feedback and professional communication to field management and acquisitions teams regarding property neighborhood, curb appeal, floor plan quality and major defects that warrant discard. Conduct property visits of active inventory homes to review condition and lightly maintain during resale listing period Maneuver and examine through various locations of the property, for example- crawl/attic spaces Transport various work materials in your vehicle including, but not limited to a telescoping pole, ladder, etc. Work collaboratively with the Renovation Field team and complete all work to standard leveraging a wide-array of company technology Complete other duties as assigned. Carry yourself professionally and represent Zillow Offers and Zillow Group well, both internally and externally This role has been categorized as a Field position. "Field" employees perform the majority of their work in the field, not at any specific corporate or other office location. Employees must live within reasonable commuting distance of their designated ZG office. ZG has not defined a reasonable distance, and expects employees will use judgment in determining this for themselves and understand the implications re: time commitment and cost of daily commute. Who you are Experienced : Prior experience in the form of single-family home inspection certification and/or construction estimation/scope of work creation - ability to identify defects that could alter the decision to purchase the home. Detail-Oriented: No two homes are exactly alike, making it necessary to build an individualized approach each home. Flexible: Adhere to the demands of sellers' schedules; last minute schedule changes happen. Ability to work weekends. Physical: Job has physical requirements. Estimators work both indoors and outdoors, spending considerable time standing, sitting, walking, kneeling and squatting. Ability to lift up to 30lbs. Technology: Experienced utilizing technology in previous work environments Adaptable: Open minded to learning and adopting new processes and practices while bringing in previous expertise. Ability to obtain an acceptable result on a pre-hire drug test and remain in compliance with our substance abuse rules and testing requirements In additional to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Get to know us Zillow Group, the largest portfolio of real estate brands on mobile and the web, is building a safe, on-demand real estate experience. Whether selling, buying, renting or financing, customers can turn to Zillow's businesses to find and get into their next home with speed, certainty and ease. We are on a mission to help people unlock their next chapter and are building transformational tools and services that create an on-demand real estate transaction experience. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help them finish it - and no matter what job you're in, you will play a critical role in making this vision a reality. At Zillow Group, we're powered by our inclusive work culture, where everyone has the support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to empower people and enrich lives around everything home, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits . But, don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Human Rights Campaign (HRC) Corporate Equity Index, Fortune Best Workplaces for Technology, Fortune Best Workplaces for Millennials, Fortune Best Workplaces for Parents, Fatherly's Best Workplaces for New Dads, JUST Capital 100 Company, and the Bloomberg Gender Equality Index constituent. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. See what information we collect about you.
09/25/2021
Full time
About the team You will join a brand-new team that is at the center of Zillow's effort to transform the future of home selling. This team will be responsible for establishing and developing best-in-class operations for residential real estate transactions, central to our mission to make the process of buying or selling a home a consumer friendly, state of the art experience that can be launched with just the click of a button. About the role Zillow Group is looking for a Renovation Estimator to evaluate homes under consideration for purchase. Through the performance of an evaluation, an Estimator creates a scope of work that is used for both internal and external facing purposes in the renovation of that home. These renovations are delivering desirable, safe, and functional homes that maximize value and produce a positive consumer experience. You will: Conduct interior and exterior home assessments utilizing Zillow's evaluation process to determine necessary repairs for resale purposes through the creation of scopes of work Interact with home sellers during evaluation to communicate access requirements, points of contact and expectations for evaluation Show outstanding customer service skills that exemplify Zillow's brand and mission statement Provide superb qualitative feedback and professional communication to field management and acquisitions teams regarding property neighborhood, curb appeal, floor plan quality and major defects that warrant discard. Conduct property visits of active inventory homes to review condition and lightly maintain during resale listing period Maneuver and examine through various locations of the property, for example- crawl/attic spaces Transport various work materials in your vehicle including, but not limited to a telescoping pole, ladder, etc. Work collaboratively with the Renovation Field team and complete all work to standard leveraging a wide-array of company technology Complete other duties as assigned. Carry yourself professionally and represent Zillow Offers and Zillow Group well, both internally and externally This role has been categorized as a Field position. "Field" employees perform the majority of their work in the field, not at any specific corporate or other office location. Employees must live within reasonable commuting distance of their designated ZG office. ZG has not defined a reasonable distance, and expects employees will use judgment in determining this for themselves and understand the implications re: time commitment and cost of daily commute. Who you are Experienced : Prior experience in the form of single-family home inspection certification and/or construction estimation/scope of work creation - ability to identify defects that could alter the decision to purchase the home. Detail-Oriented: No two homes are exactly alike, making it necessary to build an individualized approach each home. Flexible: Adhere to the demands of sellers' schedules; last minute schedule changes happen. Ability to work weekends. Physical: Job has physical requirements. Estimators work both indoors and outdoors, spending considerable time standing, sitting, walking, kneeling and squatting. Ability to lift up to 30lbs. Technology: Experienced utilizing technology in previous work environments Adaptable: Open minded to learning and adopting new processes and practices while bringing in previous expertise. Ability to obtain an acceptable result on a pre-hire drug test and remain in compliance with our substance abuse rules and testing requirements In additional to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Get to know us Zillow Group, the largest portfolio of real estate brands on mobile and the web, is building a safe, on-demand real estate experience. Whether selling, buying, renting or financing, customers can turn to Zillow's businesses to find and get into their next home with speed, certainty and ease. We are on a mission to help people unlock their next chapter and are building transformational tools and services that create an on-demand real estate transaction experience. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help them finish it - and no matter what job you're in, you will play a critical role in making this vision a reality. At Zillow Group, we're powered by our inclusive work culture, where everyone has the support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to empower people and enrich lives around everything home, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits . But, don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Human Rights Campaign (HRC) Corporate Equity Index, Fortune Best Workplaces for Technology, Fortune Best Workplaces for Millennials, Fortune Best Workplaces for Parents, Fatherly's Best Workplaces for New Dads, JUST Capital 100 Company, and the Bloomberg Gender Equality Index constituent. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. See what information we collect about you.
About the team Escrow Officers are critical to our desire to form a highly customer-centric title and settlement company. At Zillow, it is our plan to change how closing and settlement services are performed. We will improve the customer experience by reducing customer effort, making information transparent and improving speed. About the role An ideal candidate has experience in the title and settlement industry specifically focused on closing purchase residential transactions in a high volume environment. They will be very time conscious and able to track multiple deliverables for several files simultaneously. They will work concurrently with multiple external parties (agents, lenders) as well as internal teams to move a file to 'Clear to Close' status to delight homebuyers and sellers. Responsibilities include but are not limited to: Act as liaison between all parties within the home buying/selling ecosystem Communicate and keep all parties fully apprised of closing status Comply with all regulatory requirements Promote a 'first time right' mentality to eliminate errors and rework Drive closing performance, meet closings dates, provide a great customer experience Perform final quality review of CD/settlement statements and other closing documents Collaborate with the title department to resolve title issues Address inquiries from buyers, sellers, and lenders in a timely manner Confirm closing dates, locations and schedule signings Balance and disburse funds accurately and timely Coordinate with internal banking and accounting teams in the maintenance of escrow accounts and records Assist with workflow design and optimization activities. Help design closing systems Guide training team to build training material, job aids and P&Ps to replicate knowledge and standardize processes This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role. Who you are You enjoy working in a high energy, fast paced environment. You love serving others. You have excellent communication skills with an ability to juggle multiple priorities. Answering the phone is never an interruption, rather, it is an opportunity to show off your skills. You carry yourself professionally and represent Zillow Offers and Zillow Group both internally and externally. Qualifications: 3+ years' expert experience preferred performing closing transactions Highly knowledgeable regarding standard closing concepts, practices, and procedures of the real estate settlement industry Complete knowledge and ability to handle residential purchase transactions from receipt of contract and earnest money through funding and disbursement Solid understanding of various title policy forms and typical endorsements Ability to professionally manage challenging customers, to diffuse conflict situations and resolve closing issues quickly Demonstrates ability to calculate discounts, prorations, and commission splits accurately Exemplary organizational skills Ability to manage high volume transactions in a paperless environment Intermediate to advanced experience working within closing software systems and Microsoft Office Applications Experience with ResWare a plus or hands on experience with RamQuest, SoftPro or other task based software In additional to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Get to know us Zillow Group, the largest portfolio of real estate brands on mobile and the web, is building a safe, on-demand real estate experience. Whether selling, buying, renting or financing, customers can turn to Zillow's businesses to find and get into their next home with speed, certainty and ease. We are on a mission to help people unlock their next chapter and are building transformational tools and services that create an on-demand real estate transaction experience. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help them finish it - and no matter what job you're in, you will play a critical role in making this vision a reality. At Zillow Group, we're powered by our inclusive work culture, where everyone has the support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to empower people and enrich lives around everything home, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits . But, don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Human Rights Campaign (HRC) Corporate Equity Index, Fortune Best Workplaces for Technology, Fortune Best Workplaces for Millennials, Fortune Best Workplaces for Parents, Fatherly's Best Workplaces for New Dads, JUST Capital 100 Company, and the Bloomberg Gender Equality Index constituent. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. See what information we collect about you.
09/25/2021
Full time
About the team Escrow Officers are critical to our desire to form a highly customer-centric title and settlement company. At Zillow, it is our plan to change how closing and settlement services are performed. We will improve the customer experience by reducing customer effort, making information transparent and improving speed. About the role An ideal candidate has experience in the title and settlement industry specifically focused on closing purchase residential transactions in a high volume environment. They will be very time conscious and able to track multiple deliverables for several files simultaneously. They will work concurrently with multiple external parties (agents, lenders) as well as internal teams to move a file to 'Clear to Close' status to delight homebuyers and sellers. Responsibilities include but are not limited to: Act as liaison between all parties within the home buying/selling ecosystem Communicate and keep all parties fully apprised of closing status Comply with all regulatory requirements Promote a 'first time right' mentality to eliminate errors and rework Drive closing performance, meet closings dates, provide a great customer experience Perform final quality review of CD/settlement statements and other closing documents Collaborate with the title department to resolve title issues Address inquiries from buyers, sellers, and lenders in a timely manner Confirm closing dates, locations and schedule signings Balance and disburse funds accurately and timely Coordinate with internal banking and accounting teams in the maintenance of escrow accounts and records Assist with workflow design and optimization activities. Help design closing systems Guide training team to build training material, job aids and P&Ps to replicate knowledge and standardize processes This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role. Who you are You enjoy working in a high energy, fast paced environment. You love serving others. You have excellent communication skills with an ability to juggle multiple priorities. Answering the phone is never an interruption, rather, it is an opportunity to show off your skills. You carry yourself professionally and represent Zillow Offers and Zillow Group both internally and externally. Qualifications: 3+ years' expert experience preferred performing closing transactions Highly knowledgeable regarding standard closing concepts, practices, and procedures of the real estate settlement industry Complete knowledge and ability to handle residential purchase transactions from receipt of contract and earnest money through funding and disbursement Solid understanding of various title policy forms and typical endorsements Ability to professionally manage challenging customers, to diffuse conflict situations and resolve closing issues quickly Demonstrates ability to calculate discounts, prorations, and commission splits accurately Exemplary organizational skills Ability to manage high volume transactions in a paperless environment Intermediate to advanced experience working within closing software systems and Microsoft Office Applications Experience with ResWare a plus or hands on experience with RamQuest, SoftPro or other task based software In additional to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Get to know us Zillow Group, the largest portfolio of real estate brands on mobile and the web, is building a safe, on-demand real estate experience. Whether selling, buying, renting or financing, customers can turn to Zillow's businesses to find and get into their next home with speed, certainty and ease. We are on a mission to help people unlock their next chapter and are building transformational tools and services that create an on-demand real estate transaction experience. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help them finish it - and no matter what job you're in, you will play a critical role in making this vision a reality. At Zillow Group, we're powered by our inclusive work culture, where everyone has the support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to empower people and enrich lives around everything home, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits . But, don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Human Rights Campaign (HRC) Corporate Equity Index, Fortune Best Workplaces for Technology, Fortune Best Workplaces for Millennials, Fortune Best Workplaces for Parents, Fatherly's Best Workplaces for New Dads, JUST Capital 100 Company, and the Bloomberg Gender Equality Index constituent. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. See what information we collect about you.
About the team You will join a brand-new team that is at the center of Zillow's effort to transform the future of home selling. This team will be responsible for establishing and developing best-in-class operations for residential real estate transactions, central to our mission to make the process of buying or selling a home a consumer friendly, state of the art experience that can be launched with just the click of a button. About the role Zillow Group is looking for a Renovation Estimator to evaluate homes under consideration for purchase. Through the performance of an evaluation, an Estimator creates a scope of work that is used for both internal and external facing purposes in the renovation of that home. These renovations are delivering desirable, safe, and functional homes that maximize value and produce a positive consumer experience. You will: Conduct interior and exterior home assessments utilizing Zillow's evaluation process to determine necessary repairs for resale purposes through the creation of scopes of work Interact with home sellers during evaluation to communicate access requirements, points of contact and expectations for evaluation Show outstanding customer service skills that exemplify Zillow's brand and mission statement Provide superb qualitative feedback and professional communication to field management and acquisitions teams regarding property neighborhood, curb appeal, floor plan quality and major defects that warrant discard. Conduct property visits of active inventory homes to review condition and lightly maintain during resale listing period Maneuver and examine through various locations of the property, for example- crawl/attic spaces Transport various work materials in your vehicle including, but not limited to a telescoping pole, ladder, etc. Work collaboratively with the Renovation Field team and complete all work to standard leveraging a wide-array of company technology Complete other duties as assigned. Carry yourself professionally and represent Zillow Offers and Zillow Group well, both internally and externally This role has been categorized as a Field position. "Field" employees perform the majority of their work in the field, not at any specific corporate or other office location. Employees must live within reasonable commuting distance of their designated ZG office. ZG has not defined a reasonable distance, and expects employees will use judgment in determining this for themselves and understand the implications re: time commitment and cost of daily commute. Who you are Experienced : Prior experience in the form of single-family home inspection certification and/or construction estimation/scope of work creation - ability to identify defects that could alter the decision to purchase the home. Detail-Oriented: No two homes are exactly alike, making it necessary to build an individualized approach each home. Flexible: Adhere to the demands of sellers' schedules; last minute schedule changes happen. Ability to work weekends. Physical: Job has physical requirements. Estimators work both indoors and outdoors, spending considerable time standing, sitting, walking, kneeling and squatting. Ability to lift up to 30lbs. Technology: Experienced utilizing technology in previous work environments Adaptable: Open minded to learning and adopting new processes and practices while bringing in previous expertise. Ability to obtain an acceptable result on a pre-hire drug test and remain in compliance with our substance abuse rules and testing requirements In additional to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Get to know us Zillow Group, the largest portfolio of real estate brands on mobile and the web, is building a safe, on-demand real estate experience. Whether selling, buying, renting or financing, customers can turn to Zillow's businesses to find and get into their next home with speed, certainty and ease. We are on a mission to help people unlock their next chapter and are building transformational tools and services that create an on-demand real estate transaction experience. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help them finish it - and no matter what job you're in, you will play a critical role in making this vision a reality. At Zillow Group, we're powered by our inclusive work culture, where everyone has the support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to empower people and enrich lives around everything home, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits . But, don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Human Rights Campaign (HRC) Corporate Equity Index, Fortune Best Workplaces for Technology, Fortune Best Workplaces for Millennials, Fortune Best Workplaces for Parents, Fatherly's Best Workplaces for New Dads, JUST Capital 100 Company, and the Bloomberg Gender Equality Index constituent. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. See what information we collect about you.
09/25/2021
Full time
About the team You will join a brand-new team that is at the center of Zillow's effort to transform the future of home selling. This team will be responsible for establishing and developing best-in-class operations for residential real estate transactions, central to our mission to make the process of buying or selling a home a consumer friendly, state of the art experience that can be launched with just the click of a button. About the role Zillow Group is looking for a Renovation Estimator to evaluate homes under consideration for purchase. Through the performance of an evaluation, an Estimator creates a scope of work that is used for both internal and external facing purposes in the renovation of that home. These renovations are delivering desirable, safe, and functional homes that maximize value and produce a positive consumer experience. You will: Conduct interior and exterior home assessments utilizing Zillow's evaluation process to determine necessary repairs for resale purposes through the creation of scopes of work Interact with home sellers during evaluation to communicate access requirements, points of contact and expectations for evaluation Show outstanding customer service skills that exemplify Zillow's brand and mission statement Provide superb qualitative feedback and professional communication to field management and acquisitions teams regarding property neighborhood, curb appeal, floor plan quality and major defects that warrant discard. Conduct property visits of active inventory homes to review condition and lightly maintain during resale listing period Maneuver and examine through various locations of the property, for example- crawl/attic spaces Transport various work materials in your vehicle including, but not limited to a telescoping pole, ladder, etc. Work collaboratively with the Renovation Field team and complete all work to standard leveraging a wide-array of company technology Complete other duties as assigned. Carry yourself professionally and represent Zillow Offers and Zillow Group well, both internally and externally This role has been categorized as a Field position. "Field" employees perform the majority of their work in the field, not at any specific corporate or other office location. Employees must live within reasonable commuting distance of their designated ZG office. ZG has not defined a reasonable distance, and expects employees will use judgment in determining this for themselves and understand the implications re: time commitment and cost of daily commute. Who you are Experienced : Prior experience in the form of single-family home inspection certification and/or construction estimation/scope of work creation - ability to identify defects that could alter the decision to purchase the home. Detail-Oriented: No two homes are exactly alike, making it necessary to build an individualized approach each home. Flexible: Adhere to the demands of sellers' schedules; last minute schedule changes happen. Ability to work weekends. Physical: Job has physical requirements. Estimators work both indoors and outdoors, spending considerable time standing, sitting, walking, kneeling and squatting. Ability to lift up to 30lbs. Technology: Experienced utilizing technology in previous work environments Adaptable: Open minded to learning and adopting new processes and practices while bringing in previous expertise. Ability to obtain an acceptable result on a pre-hire drug test and remain in compliance with our substance abuse rules and testing requirements In additional to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Get to know us Zillow Group, the largest portfolio of real estate brands on mobile and the web, is building a safe, on-demand real estate experience. Whether selling, buying, renting or financing, customers can turn to Zillow's businesses to find and get into their next home with speed, certainty and ease. We are on a mission to help people unlock their next chapter and are building transformational tools and services that create an on-demand real estate transaction experience. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help them finish it - and no matter what job you're in, you will play a critical role in making this vision a reality. At Zillow Group, we're powered by our inclusive work culture, where everyone has the support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to empower people and enrich lives around everything home, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits . But, don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Human Rights Campaign (HRC) Corporate Equity Index, Fortune Best Workplaces for Technology, Fortune Best Workplaces for Millennials, Fortune Best Workplaces for Parents, Fatherly's Best Workplaces for New Dads, JUST Capital 100 Company, and the Bloomberg Gender Equality Index constituent. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. See what information we collect about you.
About the team We are a growing team that is at the center of Zillow's efforts to improve the future of home selling for our customers. Escrow Officers and Escrow Assistants work together and are in charge of managing world class operations for residential real estate transactions, central to our mission to make the process of buying or selling a home a consumer-friendly, digital experience that can be launched with just the click of a button and empower people to unlock life's next chapter. About the role An ideal candidate has experience in the title and settlement industry specifically focused on closing purchase transactions in Colorado, Arizona and /or Nevada. Working within a high volume team oriented environment. You possess a hardworking attitude and desire to WOW buyer/seller/lender customers by meeting timelines, communicating proactively and regularly, and serving customers with a positive, appreciative demeanor. Our Escrow Officers are managing Zillow's book of business, following a streamlined process, with digital tools, and working collaboratively on a 2 to 1 Officer to Assistant ratio. Responsibilities include but are not limited to: Act as liaison between all parties within the home buying/selling ecosystem Communicate and keep all parties fully aware of closing status Align with all regulatory requirements Promote a 'first time right' mentality to eliminate errors and rework Drive closing performance, meet closings dates, provide a great customer experience Prepare CD/settlement statements and other closing documents and perform quality review Collaborate with the title department to resolve title issues Address inquiries from buyers, sellers, and lenders in a timely manner Confirm closing dates, locations and schedule signings Balance and disburse funds accurately and timely Coordinate with internal banking and accounting teams in the maintenance of escrow accounts and records This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role. Who you are You enjoy working in a high energy, collaborative environment. You love helping others. You have excellent communication skills with an ability to balance multiple priorities. Answering the phone is never an interruption, rather, it is an opportunity to show off your skills. You carry yourself professionally and take pride in representing Zillow Group and key partners. Qualifications: 3+ years' experience preferred performing closing transactions Highly knowledgeable regarding standard closing concepts, practices, and procedures of the real estate settlement industry Full knowledge to successfully perform residential purchase transactions from receipt of contract and earnest money through funding and disbursement Demonstrates ability to calculate discounts, prorations, and commission splits accurately Strong understanding of various title policy forms and typical endorsements Ability to professionally navigate challenging conversations, diffuse conflict situations and resolve closing issues quickly Ability to handle high volume transactions in a paperless environment Exemplary organizational skills Intermediate to advanced experience working within closing software systems and Microsoft Office Applications Experience with ResWare a plus In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Get to know us Zillow is reimagining real estate to make it easier to unlock life's next chapter. As the most-visited real estate website in the United States, Zillow® and its affiliates offer customers an on-demand experience for selling, buying, renting or financing with transparency and nearly seamless end-to-end service. Millions of people visit Zillow and its affiliate sites every month to start their home search, and now they can rely on Zillow to help them finish it - and no matter what job you're in, you will play a critical role in making this vision a reality. At Zillow, we're powered by our innovative and inclusive work culture, where everyone has the flexibility, support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to redefine the employee experience, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits . But don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Fortune's 100 Best Companies to Work For® List 2021 Bloomberg Gender-Equality Index 2021, Human Rights Campaign (HRC) Corporate Equity Index and HRC's Best Place to Work for LGBTQ Equality 2021, Fortune Best Workplaces for Technology 2020, Fortune Best Workplaces for Millennials 2020, Fortune Best Workplaces for Parents 2020, and the Deloitte Technology Fast 500. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at . Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter. See what information we collect about you.
09/25/2021
Full time
About the team We are a growing team that is at the center of Zillow's efforts to improve the future of home selling for our customers. Escrow Officers and Escrow Assistants work together and are in charge of managing world class operations for residential real estate transactions, central to our mission to make the process of buying or selling a home a consumer-friendly, digital experience that can be launched with just the click of a button and empower people to unlock life's next chapter. About the role An ideal candidate has experience in the title and settlement industry specifically focused on closing purchase transactions in Colorado, Arizona and /or Nevada. Working within a high volume team oriented environment. You possess a hardworking attitude and desire to WOW buyer/seller/lender customers by meeting timelines, communicating proactively and regularly, and serving customers with a positive, appreciative demeanor. Our Escrow Officers are managing Zillow's book of business, following a streamlined process, with digital tools, and working collaboratively on a 2 to 1 Officer to Assistant ratio. Responsibilities include but are not limited to: Act as liaison between all parties within the home buying/selling ecosystem Communicate and keep all parties fully aware of closing status Align with all regulatory requirements Promote a 'first time right' mentality to eliminate errors and rework Drive closing performance, meet closings dates, provide a great customer experience Prepare CD/settlement statements and other closing documents and perform quality review Collaborate with the title department to resolve title issues Address inquiries from buyers, sellers, and lenders in a timely manner Confirm closing dates, locations and schedule signings Balance and disburse funds accurately and timely Coordinate with internal banking and accounting teams in the maintenance of escrow accounts and records This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role. Who you are You enjoy working in a high energy, collaborative environment. You love helping others. You have excellent communication skills with an ability to balance multiple priorities. Answering the phone is never an interruption, rather, it is an opportunity to show off your skills. You carry yourself professionally and take pride in representing Zillow Group and key partners. Qualifications: 3+ years' experience preferred performing closing transactions Highly knowledgeable regarding standard closing concepts, practices, and procedures of the real estate settlement industry Full knowledge to successfully perform residential purchase transactions from receipt of contract and earnest money through funding and disbursement Demonstrates ability to calculate discounts, prorations, and commission splits accurately Strong understanding of various title policy forms and typical endorsements Ability to professionally navigate challenging conversations, diffuse conflict situations and resolve closing issues quickly Ability to handle high volume transactions in a paperless environment Exemplary organizational skills Intermediate to advanced experience working within closing software systems and Microsoft Office Applications Experience with ResWare a plus In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Get to know us Zillow is reimagining real estate to make it easier to unlock life's next chapter. As the most-visited real estate website in the United States, Zillow® and its affiliates offer customers an on-demand experience for selling, buying, renting or financing with transparency and nearly seamless end-to-end service. Millions of people visit Zillow and its affiliate sites every month to start their home search, and now they can rely on Zillow to help them finish it - and no matter what job you're in, you will play a critical role in making this vision a reality. At Zillow, we're powered by our innovative and inclusive work culture, where everyone has the flexibility, support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to redefine the employee experience, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits . But don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Fortune's 100 Best Companies to Work For® List 2021 Bloomberg Gender-Equality Index 2021, Human Rights Campaign (HRC) Corporate Equity Index and HRC's Best Place to Work for LGBTQ Equality 2021, Fortune Best Workplaces for Technology 2020, Fortune Best Workplaces for Millennials 2020, Fortune Best Workplaces for Parents 2020, and the Deloitte Technology Fast 500. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at . Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter. See what information we collect about you.
About the team Eager to reinvent the way customers dream, shop for, and unlock their next home? The Zillow Product team leads the development of solutions that help customers discover, evaluate, and confidently move forward with selling and buying options with Zillow. We work alongside designers, engineers, data scientists, marketers, and researchers to identify and unlock possibilities for home shoppers and real estate professionals. We build upon a foundation of quantitative and qualitative understanding of our users to rapidly test, iterate, and launch customer experiences on the world's largest online real estate marketplace. Our goal is to reinvent home shopping through the delivery of seamless, comprehensive, personalized, and inspiring product experiences for our customers and real estate professionals. About the role Looking for an opportunity to redefine real estate? We are seeking an accomplished Principal Product Manager who is passionate about solving very complex customer (internal and external) problems, and building highly impactful solutions. You display self awareness and awareness of others to expertly handle situations and relationships across organizations. You are recognized as trusted mentor helping others grow. If you know what's needed to make complete products/systems and teams successful, understand the big picture, and are able to achieve, come join us! In this role, you will: Deliver impact and results by defining success metrics, analyzing data for insights, prioritizing what to build, and coordinating with partner teams to align efforts to business strategies Communicate and collaborate by articulating the "why" and "what" customer problem to solve, working with others, and balancing their point of view with solicited input of others Inform strategy by monitoring competitors, understanding customer needs and technical designs of products to serve them Mobilize your teams to do their best work by providing clear direction, handling dependencies, removing blockers and applying effective operating rhythms This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role. Who you are 7+ years of proficient ability in a product management role, with a focus on building technology products Is fully accountable for annual and quarterly planning for their domain Defines, socializes, and acquires leadership support of product vision Makes decisions to address widespread shifts in technology, impacting cross organization plans and is responsible for ensuring resources and processes are established for effective execution Product decisions, solutions, and suggestions are accurate and successful when judged over time Identifies when to apply a solution to specific problems and when a patterned solution can apply more broadly Communication artifacts are exemplary examples for others to follow Finds common ground, leads, inspires and mentors Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences. In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Get to know us Zillow is reimagining real estate to make it easier to unlock life's next chapter. As the most-visited real estate website in the United States, Zillow® and its affiliates offer customers an on-demand experience for selling, buying, renting or financing with transparency and nearly seamless end-to-end service. Millions of people visit Zillow and its affiliate sites every month to start their home search, and now they can rely on Zillow to help them finish it - and no matter what job you're in, you will play a critical role in making this vision a reality. At Zillow, we're powered by our innovative and inclusive work culture, where everyone has the flexibility, support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to redefine the employee experience, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits . But don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Fortune's 100 Best Companies to Work For® List 2021 Bloomberg Gender-Equality Index 2021, Human Rights Campaign (HRC) Corporate Equity Index and HRC's Best Place to Work for LGBTQ Equality 2021, Fortune Best Workplaces for Technology 2020, Fortune Best Workplaces for Millennials 2020, Fortune Best Workplaces for Parents 2020, and the Deloitte Technology Fast 500. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at . Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter. See what information we collect about you.
09/25/2021
Full time
About the team Eager to reinvent the way customers dream, shop for, and unlock their next home? The Zillow Product team leads the development of solutions that help customers discover, evaluate, and confidently move forward with selling and buying options with Zillow. We work alongside designers, engineers, data scientists, marketers, and researchers to identify and unlock possibilities for home shoppers and real estate professionals. We build upon a foundation of quantitative and qualitative understanding of our users to rapidly test, iterate, and launch customer experiences on the world's largest online real estate marketplace. Our goal is to reinvent home shopping through the delivery of seamless, comprehensive, personalized, and inspiring product experiences for our customers and real estate professionals. About the role Looking for an opportunity to redefine real estate? We are seeking an accomplished Principal Product Manager who is passionate about solving very complex customer (internal and external) problems, and building highly impactful solutions. You display self awareness and awareness of others to expertly handle situations and relationships across organizations. You are recognized as trusted mentor helping others grow. If you know what's needed to make complete products/systems and teams successful, understand the big picture, and are able to achieve, come join us! In this role, you will: Deliver impact and results by defining success metrics, analyzing data for insights, prioritizing what to build, and coordinating with partner teams to align efforts to business strategies Communicate and collaborate by articulating the "why" and "what" customer problem to solve, working with others, and balancing their point of view with solicited input of others Inform strategy by monitoring competitors, understanding customer needs and technical designs of products to serve them Mobilize your teams to do their best work by providing clear direction, handling dependencies, removing blockers and applying effective operating rhythms This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role. Who you are 7+ years of proficient ability in a product management role, with a focus on building technology products Is fully accountable for annual and quarterly planning for their domain Defines, socializes, and acquires leadership support of product vision Makes decisions to address widespread shifts in technology, impacting cross organization plans and is responsible for ensuring resources and processes are established for effective execution Product decisions, solutions, and suggestions are accurate and successful when judged over time Identifies when to apply a solution to specific problems and when a patterned solution can apply more broadly Communication artifacts are exemplary examples for others to follow Finds common ground, leads, inspires and mentors Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences. In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Get to know us Zillow is reimagining real estate to make it easier to unlock life's next chapter. As the most-visited real estate website in the United States, Zillow® and its affiliates offer customers an on-demand experience for selling, buying, renting or financing with transparency and nearly seamless end-to-end service. Millions of people visit Zillow and its affiliate sites every month to start their home search, and now they can rely on Zillow to help them finish it - and no matter what job you're in, you will play a critical role in making this vision a reality. At Zillow, we're powered by our innovative and inclusive work culture, where everyone has the flexibility, support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to redefine the employee experience, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits . But don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Fortune's 100 Best Companies to Work For® List 2021 Bloomberg Gender-Equality Index 2021, Human Rights Campaign (HRC) Corporate Equity Index and HRC's Best Place to Work for LGBTQ Equality 2021, Fortune Best Workplaces for Technology 2020, Fortune Best Workplaces for Millennials 2020, Fortune Best Workplaces for Parents 2020, and the Deloitte Technology Fast 500. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at . Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter. See what information we collect about you.
About the team Escrow Officers are critical to our desire to form a highly customer-centric title and settlement company. At Zillow, it is our plan to change how closing and settlement services are performed. We will improve the customer experience by reducing customer effort, making information transparent and improving speed. About the role An ideal candidate has experience in the title and settlement industry specifically focused on closing purchase transactions in a multi-state, high volume environment. They will possess an extreme desire to WOW their buyer/seller/lender customers by meeting timelines, communicating proactively and regularly, and serving customers with a cheerful, appreciative attitude! Responsibilities include but are not limited to: Act as liaison between all parties within the home buying/selling ecosystem Communicate and keep all parties fully advised of closing status Align with all regulatory requirements Promote a 'first time right' mentality to eliminate errors and rework Drive closing performance, meet closings dates, provide a great customer experience Perform final quality review of CD/settlement statements and other closing documents Collaborate with the title department to resolve title issues Address inquiries from buyers, sellers, and lenders in a timely manner Confirm closing dates, locations and schedule signings Balance and disburse funds accurately and timely Coordinate with internal banking and accounting teams in the maintenance of escrow accounts and records Assist with workflow design and optimization activities. Help design closing systems Guide training team to build training material, job aids and P&Ps to replicate knowledge and standardize processes This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role. Who you are You enjoy working in a high energy, fast paced environment. You love serving others. You have excellent communication skills with an ability to balance multiple priorities. Answering the phone is never an interruption, rather, it is an opportunity to show off your skills. You carry yourself professionally and represent Zillow Offers and Zillow Group both internally and externally. Qualifications: 3+ years' expert experience preferred performing closing transactions Highly knowledgeable regarding standard closing concepts, practices, and procedures of the real estate settlement industry Complete knowledge and ability to handle residential purchase transactions from receipt of contract and earnest money through funding and disbursement Solid understanding of various title policy forms and typical endorsements Ability to professionally manage challenging customers, to diffuse conflict situations and resolve closing issues quickly Demonstrates ability to calculate discounts, prorations, and commission splits accurately Outstanding organizational skills Ability to manage high volume transactions in a paperless environment Intermediate to advanced experience working within closing software systems and Microsoft Office Applications Experience with ResWare a plus In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Get to know us Zillow is reimagining real estate to make it easier to unlock life's next chapter. As the most-visited real estate website in the United States, Zillow® and its affiliates offer customers an on-demand experience for selling, buying, renting or financing with transparency and nearly seamless end-to-end service. Millions of people visit Zillow and its affiliate sites every month to start their home search, and now they can rely on Zillow to help them finish it - and no matter what job you're in, you will play a critical role in making this vision a reality. At Zillow, we're powered by our innovative and inclusive work culture, where everyone has the flexibility, support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to redefine the employee experience, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits . But don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Fortune's 100 Best Companies to Work For® List 2021 Bloomberg Gender-Equality Index 2021, Human Rights Campaign (HRC) Corporate Equity Index and HRC's Best Place to Work for LGBTQ Equality 2021, Fortune Best Workplaces for Technology 2020, Fortune Best Workplaces for Millennials 2020, Fortune Best Workplaces for Parents 2020, and the Deloitte Technology Fast 500. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at . Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter. See what information we collect about you.
09/25/2021
Full time
About the team Escrow Officers are critical to our desire to form a highly customer-centric title and settlement company. At Zillow, it is our plan to change how closing and settlement services are performed. We will improve the customer experience by reducing customer effort, making information transparent and improving speed. About the role An ideal candidate has experience in the title and settlement industry specifically focused on closing purchase transactions in a multi-state, high volume environment. They will possess an extreme desire to WOW their buyer/seller/lender customers by meeting timelines, communicating proactively and regularly, and serving customers with a cheerful, appreciative attitude! Responsibilities include but are not limited to: Act as liaison between all parties within the home buying/selling ecosystem Communicate and keep all parties fully advised of closing status Align with all regulatory requirements Promote a 'first time right' mentality to eliminate errors and rework Drive closing performance, meet closings dates, provide a great customer experience Perform final quality review of CD/settlement statements and other closing documents Collaborate with the title department to resolve title issues Address inquiries from buyers, sellers, and lenders in a timely manner Confirm closing dates, locations and schedule signings Balance and disburse funds accurately and timely Coordinate with internal banking and accounting teams in the maintenance of escrow accounts and records Assist with workflow design and optimization activities. Help design closing systems Guide training team to build training material, job aids and P&Ps to replicate knowledge and standardize processes This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role. Who you are You enjoy working in a high energy, fast paced environment. You love serving others. You have excellent communication skills with an ability to balance multiple priorities. Answering the phone is never an interruption, rather, it is an opportunity to show off your skills. You carry yourself professionally and represent Zillow Offers and Zillow Group both internally and externally. Qualifications: 3+ years' expert experience preferred performing closing transactions Highly knowledgeable regarding standard closing concepts, practices, and procedures of the real estate settlement industry Complete knowledge and ability to handle residential purchase transactions from receipt of contract and earnest money through funding and disbursement Solid understanding of various title policy forms and typical endorsements Ability to professionally manage challenging customers, to diffuse conflict situations and resolve closing issues quickly Demonstrates ability to calculate discounts, prorations, and commission splits accurately Outstanding organizational skills Ability to manage high volume transactions in a paperless environment Intermediate to advanced experience working within closing software systems and Microsoft Office Applications Experience with ResWare a plus In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Get to know us Zillow is reimagining real estate to make it easier to unlock life's next chapter. As the most-visited real estate website in the United States, Zillow® and its affiliates offer customers an on-demand experience for selling, buying, renting or financing with transparency and nearly seamless end-to-end service. Millions of people visit Zillow and its affiliate sites every month to start their home search, and now they can rely on Zillow to help them finish it - and no matter what job you're in, you will play a critical role in making this vision a reality. At Zillow, we're powered by our innovative and inclusive work culture, where everyone has the flexibility, support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to redefine the employee experience, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits . But don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Fortune's 100 Best Companies to Work For® List 2021 Bloomberg Gender-Equality Index 2021, Human Rights Campaign (HRC) Corporate Equity Index and HRC's Best Place to Work for LGBTQ Equality 2021, Fortune Best Workplaces for Technology 2020, Fortune Best Workplaces for Millennials 2020, Fortune Best Workplaces for Parents 2020, and the Deloitte Technology Fast 500. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at . Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter. See what information we collect about you.
About the team **Candidates need to sit in one of the following regions/states: South - Georgia, Alabama, Louisiana, Mississippi, Florida Mid-Atlantic - Indiana, Michigan, Kentucky, Ohio, West Virginia, Pennsylvania Northeast - NYC Metro, New York, New Jersey, Connecticut, Rhode Island, Massachusetts, Vermont, New Hampshire, Maine The Zillow Premier Agent team is an outstanding team that is working to partner with the best real estate professionals, supporting them through tight partnership and excellent products to deliver outstanding experiences for home shoppers! We are a multifaceted, dedicated group of strategists, marketers, relationship management professionals, service professionals, producers of products, designers, engineers, developers, and human resources professionals. About the role Zillow Group is gearing up for the next phase of our growth by passionately focusing on improving the home shopping experience and helping more shoppers get into their next home! A big part of our strategy centers on partnering with top performing real estate agents, known as Zillow Premier Agents (ZPA). Through technology and partnership, ZPAs will provide the experience to consumers who engage with the Zillow marketplace. Our desired outcome is more real estate transactions for ZPAs and better experiences for everyone. To achieve this, we are building a partnership-based organization that recruits, retains and grows real estate professionals into highly effective Zillow Premier Agents. The role of Business Advisor, Regional Partnerships (BA) is to guide ZPA partners to deliver the desired outcomes needed to drive growth in the marketplace. Those outcomes are delightful home shopping experiences for consumers and high conversion of customer introductions, known as connections, to home purchase transactions. BAs will be asked to guide ZPAs to both recommended and display the required practices and behaviors that we know drive the home buying experiences. The roles and responsibilities include, but are not limited to: Serve as a brand ambassador for Zillow, representing the best interests of the company and partners. Consistently drive, meet, and exceed success metrics, including revenue and retention through upsell and X-sell of all available Zillow products and services. Conduct business reviews of assigned ZPAs to assess their operations as it relates to both converting connections into transactions and providing great experiences. Be a data driven partner: regularly conduct financial analysis for ZPAs in order to better understand client's business operations and provide ongoing feedback on strengths and opportunities Regularly travel in-market and conduct video consultations with ZPAs to coach on lead conversion strategies, establish a relationship built on mutual trust, and drive adoption of Zillow Group services. Continuously identify and recommend areas to improve efficiency and communicate cross functionally with our internal partners, leadership teams and peers within the ZPA Partnerships team. Develop a close partnership with your Market Manager and review the performance of your marketplace and your partners. As the closest role to transaction conversion you directly impact revenue growth and are responsible for the ZPAs success. Domain expertise is very meaningful, and you will become a guide in local real estate trends, compliance, activity and the overall landscape of your MSA. Utilize the Zillow Group tech stack to monitor and execute your business. This role has been categorized as a Field position. "Field" employees perform the majority of their work in the field, not at any specific corporate or other office location. Employees must live within reasonable commuting distance of their designated ZG office. ZG has not defined a reasonable distance, and expects employees will use judgment in determining this for themselves and understand the implications re: time commitment and cost of daily commute. Who you are 3+ years of sales, account management, customer success or relationship/partner management experience A consistent record of success in a sales environment, to include experience handling a book of business and advising business owners to deliver return on investment Robust business and financial acuity; P&L expertise is a plus Self-sufficient, focused, reliable self-starter with an ability to work in an autonomous work environment Comfortable using data and analytical insights to drive conversations and decisions Strong interpersonal, multitasking and time-management skills Outstanding oral and written communication skills, with strong critical thinking skills Strong desire to achieve top results with a positive "can-do" demeanor Student. BAs need to consistently be up to speed on all things Zillow, real estate, relationship management and operational excellence Experience with Salesforce or similar CRM Experience in real estate media, tech, software, advertising and/or marketplace-based businesses is helpful SAAS/PAAS experience is helpful In addition to a competitive base salary this position is also eligible for variable incentives and/or equity awards based on factors such as experience, performance and location. Get to know us Zillow is reimagining real estate to make it easier to unlock life's next chapter. As the most-visited real estate website in the United States, Zillow® and its affiliates offer customers an on-demand experience for selling, buying, renting or financing with transparency and nearly seamless end-to-end service. Millions of people visit Zillow and its affiliate sites every month to start their home search, and now they can rely on Zillow to help them finish it - and no matter what job you're in, you will play a critical role in making this vision a reality. At Zillow, we're powered by our innovative and inclusive work culture, where everyone has the flexibility, support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to redefine the employee experience, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits . But don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Fortune's 100 Best Companies to Work For® List 2021 Bloomberg Gender-Equality Index 2021, Human Rights Campaign (HRC) Corporate Equity Index and HRC's Best Place to Work for LGBTQ Equality 2021, Fortune Best Workplaces for Technology 2020, Fortune Best Workplaces for Millennials 2020, Fortune Best Workplaces for Parents 2020, and the Deloitte Technology Fast 500. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at . Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter. See what information we collect about you.
09/25/2021
Full time
About the team **Candidates need to sit in one of the following regions/states: South - Georgia, Alabama, Louisiana, Mississippi, Florida Mid-Atlantic - Indiana, Michigan, Kentucky, Ohio, West Virginia, Pennsylvania Northeast - NYC Metro, New York, New Jersey, Connecticut, Rhode Island, Massachusetts, Vermont, New Hampshire, Maine The Zillow Premier Agent team is an outstanding team that is working to partner with the best real estate professionals, supporting them through tight partnership and excellent products to deliver outstanding experiences for home shoppers! We are a multifaceted, dedicated group of strategists, marketers, relationship management professionals, service professionals, producers of products, designers, engineers, developers, and human resources professionals. About the role Zillow Group is gearing up for the next phase of our growth by passionately focusing on improving the home shopping experience and helping more shoppers get into their next home! A big part of our strategy centers on partnering with top performing real estate agents, known as Zillow Premier Agents (ZPA). Through technology and partnership, ZPAs will provide the experience to consumers who engage with the Zillow marketplace. Our desired outcome is more real estate transactions for ZPAs and better experiences for everyone. To achieve this, we are building a partnership-based organization that recruits, retains and grows real estate professionals into highly effective Zillow Premier Agents. The role of Business Advisor, Regional Partnerships (BA) is to guide ZPA partners to deliver the desired outcomes needed to drive growth in the marketplace. Those outcomes are delightful home shopping experiences for consumers and high conversion of customer introductions, known as connections, to home purchase transactions. BAs will be asked to guide ZPAs to both recommended and display the required practices and behaviors that we know drive the home buying experiences. The roles and responsibilities include, but are not limited to: Serve as a brand ambassador for Zillow, representing the best interests of the company and partners. Consistently drive, meet, and exceed success metrics, including revenue and retention through upsell and X-sell of all available Zillow products and services. Conduct business reviews of assigned ZPAs to assess their operations as it relates to both converting connections into transactions and providing great experiences. Be a data driven partner: regularly conduct financial analysis for ZPAs in order to better understand client's business operations and provide ongoing feedback on strengths and opportunities Regularly travel in-market and conduct video consultations with ZPAs to coach on lead conversion strategies, establish a relationship built on mutual trust, and drive adoption of Zillow Group services. Continuously identify and recommend areas to improve efficiency and communicate cross functionally with our internal partners, leadership teams and peers within the ZPA Partnerships team. Develop a close partnership with your Market Manager and review the performance of your marketplace and your partners. As the closest role to transaction conversion you directly impact revenue growth and are responsible for the ZPAs success. Domain expertise is very meaningful, and you will become a guide in local real estate trends, compliance, activity and the overall landscape of your MSA. Utilize the Zillow Group tech stack to monitor and execute your business. This role has been categorized as a Field position. "Field" employees perform the majority of their work in the field, not at any specific corporate or other office location. Employees must live within reasonable commuting distance of their designated ZG office. ZG has not defined a reasonable distance, and expects employees will use judgment in determining this for themselves and understand the implications re: time commitment and cost of daily commute. Who you are 3+ years of sales, account management, customer success or relationship/partner management experience A consistent record of success in a sales environment, to include experience handling a book of business and advising business owners to deliver return on investment Robust business and financial acuity; P&L expertise is a plus Self-sufficient, focused, reliable self-starter with an ability to work in an autonomous work environment Comfortable using data and analytical insights to drive conversations and decisions Strong interpersonal, multitasking and time-management skills Outstanding oral and written communication skills, with strong critical thinking skills Strong desire to achieve top results with a positive "can-do" demeanor Student. BAs need to consistently be up to speed on all things Zillow, real estate, relationship management and operational excellence Experience with Salesforce or similar CRM Experience in real estate media, tech, software, advertising and/or marketplace-based businesses is helpful SAAS/PAAS experience is helpful In addition to a competitive base salary this position is also eligible for variable incentives and/or equity awards based on factors such as experience, performance and location. Get to know us Zillow is reimagining real estate to make it easier to unlock life's next chapter. As the most-visited real estate website in the United States, Zillow® and its affiliates offer customers an on-demand experience for selling, buying, renting or financing with transparency and nearly seamless end-to-end service. Millions of people visit Zillow and its affiliate sites every month to start their home search, and now they can rely on Zillow to help them finish it - and no matter what job you're in, you will play a critical role in making this vision a reality. At Zillow, we're powered by our innovative and inclusive work culture, where everyone has the flexibility, support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to redefine the employee experience, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits . But don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Fortune's 100 Best Companies to Work For® List 2021 Bloomberg Gender-Equality Index 2021, Human Rights Campaign (HRC) Corporate Equity Index and HRC's Best Place to Work for LGBTQ Equality 2021, Fortune Best Workplaces for Technology 2020, Fortune Best Workplaces for Millennials 2020, Fortune Best Workplaces for Parents 2020, and the Deloitte Technology Fast 500. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at . Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter. See what information we collect about you.
About the team You will join a brand-new team that is at the center of Zillow's effort to transform the future of home selling. This team will be responsible for establishing and developing best-in-class operations for residential real estate transactions, central to our mission to make the process of buying or selling a home a consumer friendly, state of the art experience that can be launched with just the click of a button. About the role Zillow is looking for a Renovation Superintendent in the field to manage home renovations for the Zillow Offers start-up business. This will include overseeing general contractors, subcontractors and trades, change orders, punch lists and quality control. You will execute a seamless renovation experience while being cost-effective and ensuring timelines and high-quality standards. You will: * Manage multiple home renovation projects simultaneously from the field using various electronic applications * Monitor renovation projects leveraging company systems and related technology to ensure quality control and timely completion of work orders to company compliance specifications. * Professionally manage market vendor relationships and train to company standard as directed. * Conduct field quality control checks. Communicate to vendors and field managers via email of work in progress. Inquire with vendors completion date of renovations and what is being done to stay on task and ensure they meet Zillow Standards. * Work closely with centralized Project Manager to conduct weekly portfolio reviews * Work in the field, in and around various properties during all stages of construction * Contribute positively to building and sustaining a positive work environment through the Zillow Core Values * Collaborate with others to complete work to Zillow standards * Complete other duties as assigned * Carry yourself professionally and represent Zillow Offers and Zillow Group well, both internally and externally This role has been categorized as a Field position. "Field" employees perform the majority of their work in the field, not at any specific corporate or other office location. Employees must live within reasonable commuting distance of their designated ZG office. ZG has not defined a reasonable distance, and expects employees will use judgment in determining this for themselves and understand the implications re: time commitment and cost of daily commute. Who you are * Experience in residential construction/renovation management * Detailed knowledge of home repairs and maintenance * Must be organized & able to prioritize deadlines * Ability to manage communication between third party reps and centralized project management office * Continually identify process improvements to scale in a fast-paced and rapidly growing environment * Clean driving record and reliable transportation * Ability to meet the physical requirements of the job, including the ability to work both indoors and outdoors, and the ability to spend considerable time standing, sitting, walking, kneeling, and squatting, and ability to traverse all types of terrain * Ability to obtain an acceptable result on a pre-hire drug test and remain in compliance with our substance abuse rules and testing requirements In additional to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Get to know us Zillow Group, the largest portfolio of real estate brands on mobile and the web, is building a safe, on-demand real estate experience. Whether selling, buying, renting or financing, customers can turn to Zillow's businesses to find and get into their next home with speed, certainty and ease. We are on a mission to help people unlock their next chapter and are building transformational tools and services that create an on-demand real estate transaction experience. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help them finish it - and no matter what job you're in, you will play a critical role in making this vision a reality. At Zillow Group, we're powered by our inclusive work culture, where everyone has the support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to empower people and enrich lives around everything home, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and [world-class benefits](). But, don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Human Rights Campaign (HRC) Corporate Equity Index, Fortune Best Workplaces for Technology, Fortune Best Workplaces for Millennials, Fortune Best Workplaces for Parents, Fatherly's Best Workplaces for New Dads, JUST Capital 100 Company, and the Bloomberg Gender Equality Index constituent. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. [See what information we collect about you.]() Requirements: Zillow
09/24/2021
About the team You will join a brand-new team that is at the center of Zillow's effort to transform the future of home selling. This team will be responsible for establishing and developing best-in-class operations for residential real estate transactions, central to our mission to make the process of buying or selling a home a consumer friendly, state of the art experience that can be launched with just the click of a button. About the role Zillow is looking for a Renovation Superintendent in the field to manage home renovations for the Zillow Offers start-up business. This will include overseeing general contractors, subcontractors and trades, change orders, punch lists and quality control. You will execute a seamless renovation experience while being cost-effective and ensuring timelines and high-quality standards. You will: * Manage multiple home renovation projects simultaneously from the field using various electronic applications * Monitor renovation projects leveraging company systems and related technology to ensure quality control and timely completion of work orders to company compliance specifications. * Professionally manage market vendor relationships and train to company standard as directed. * Conduct field quality control checks. Communicate to vendors and field managers via email of work in progress. Inquire with vendors completion date of renovations and what is being done to stay on task and ensure they meet Zillow Standards. * Work closely with centralized Project Manager to conduct weekly portfolio reviews * Work in the field, in and around various properties during all stages of construction * Contribute positively to building and sustaining a positive work environment through the Zillow Core Values * Collaborate with others to complete work to Zillow standards * Complete other duties as assigned * Carry yourself professionally and represent Zillow Offers and Zillow Group well, both internally and externally This role has been categorized as a Field position. "Field" employees perform the majority of their work in the field, not at any specific corporate or other office location. Employees must live within reasonable commuting distance of their designated ZG office. ZG has not defined a reasonable distance, and expects employees will use judgment in determining this for themselves and understand the implications re: time commitment and cost of daily commute. Who you are * Experience in residential construction/renovation management * Detailed knowledge of home repairs and maintenance * Must be organized & able to prioritize deadlines * Ability to manage communication between third party reps and centralized project management office * Continually identify process improvements to scale in a fast-paced and rapidly growing environment * Clean driving record and reliable transportation * Ability to meet the physical requirements of the job, including the ability to work both indoors and outdoors, and the ability to spend considerable time standing, sitting, walking, kneeling, and squatting, and ability to traverse all types of terrain * Ability to obtain an acceptable result on a pre-hire drug test and remain in compliance with our substance abuse rules and testing requirements In additional to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Get to know us Zillow Group, the largest portfolio of real estate brands on mobile and the web, is building a safe, on-demand real estate experience. Whether selling, buying, renting or financing, customers can turn to Zillow's businesses to find and get into their next home with speed, certainty and ease. We are on a mission to help people unlock their next chapter and are building transformational tools and services that create an on-demand real estate transaction experience. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help them finish it - and no matter what job you're in, you will play a critical role in making this vision a reality. At Zillow Group, we're powered by our inclusive work culture, where everyone has the support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to empower people and enrich lives around everything home, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and [world-class benefits](). But, don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Human Rights Campaign (HRC) Corporate Equity Index, Fortune Best Workplaces for Technology, Fortune Best Workplaces for Millennials, Fortune Best Workplaces for Parents, Fatherly's Best Workplaces for New Dads, JUST Capital 100 Company, and the Bloomberg Gender Equality Index constituent. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. [See what information we collect about you.]() Requirements: Zillow
About the team Dotloop is a collaboration platform that brings real estate agents, brokers and third-party providers into one workspace with their customers to complete transactions online, seamlessly. Dotloop is part of Zillow Group, whose mission is to build the largest, most trusted and vibrant home-related marketplace in the world. Our sales team is one of the best around. We are passionate, energetic and driven to exceed revenue goals while having fun. About the role The role of the Business Development Representative is to seek new business opportunities by contacting and developing relationships with potential customers and setting appointments for our Business Consultants. The role requires a growth mindset, high-level work ethic, and strong communication skills. You are motivated and results-driven and enjoy working in a team environment. To be successful in this role, you should have previous experience with CRM and marketing platforms. You will use your communication skills to cultivate strong top funnel relationships with prospects from first contact to secure appointments being at the frontline of our sales efforts. Responsibilities: * Generate new business opportunities by driving appointments for top-line revenue through appointment setting for business consultants. * Qualify prospects using lists, reports and through self-prospecting efforts. * Contact potential clients through cold calls, emails and inbounds. * Present our product and company to potential clients at a high level. * Build and maintain strong relationships with all decision makers. * Provide feedback to senior leadership on any roadblocks preventing acquisition efforts. * Assist marketing with conversion metrics on various lead generation inputs. * Provide additional resources to customers to increase retainment. This role has been categorized as a Hybrid position. "Hybrid" employees regularly work at an existing ZG corporate office for approximately 10 to 80 percent of their time each month, and the rest of the time they may work from a remote physical location of their choice within a reasonable commuting distance from the corporate office which must be identified to the Company in advance. The Recruiter and Hiring Manager will set expectations on the employee's preferred time in office. ZG has not defined a reasonable distance, and expects employees will use judgment in determining this for themselves and understand the implications re: time commitment and cost of daily commute. Who you are * Possess high energy, strong desire to achieve top results with a positive can-do attitude. * High ethical values and professionalism. * Ability to prioritize and utilize time management. * Aptitude for new technologies and innovation. * Excellent written/verbal communication skills. * Salesforce.com or other CRM experience preferred. * College Degree is preferred. In addition to a competitive base salary this position is also eligible for variable incentives and/or equity awards based on factors such as experience, performance and location. Get to know us Zillow is reimagining real estate to make it easier to unlock life's next chapter. As the most-visited real estate website in the United States, Zillow® and its affiliates offer customers an on-demand experience for selling, buying, renting or financing with transparency and nearly seamless end-to-end service. Millions of people visit Zillow and its affiliate sites every month to start their home search, and now they can rely on Zillow to help them finish it - and no matter what job you're in, you will play a critical role in making this vision a reality. At Zillow, we're powered by our innovative and inclusive work culture, where everyone has the flexibility, support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to redefine the employee experience, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and [world-class benefits](). But don't just take our word for it. Read our reviews on [Glassdoor](,17.htm) and recent recognition from multiple organizations, including: [Fortuneâ??s 100 Best Companies to Work For ® List 2021]() Bloomberg Gender-Equality Index 2021, Human Rights Campaign (HRC) Corporate Equity Index and HRC's Best Place to Work for LGBTQ Equality 2021, Fortune Best Workplaces for Technology 2020, Fortune Best Workplaces for Millennials 2020, Fortune Best Workplaces for Parents 2020, and the Deloitte Technology Fast 500. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at . Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter. [See what information we collect about you.]() Requirements: Zillow
09/24/2021
About the team Dotloop is a collaboration platform that brings real estate agents, brokers and third-party providers into one workspace with their customers to complete transactions online, seamlessly. Dotloop is part of Zillow Group, whose mission is to build the largest, most trusted and vibrant home-related marketplace in the world. Our sales team is one of the best around. We are passionate, energetic and driven to exceed revenue goals while having fun. About the role The role of the Business Development Representative is to seek new business opportunities by contacting and developing relationships with potential customers and setting appointments for our Business Consultants. The role requires a growth mindset, high-level work ethic, and strong communication skills. You are motivated and results-driven and enjoy working in a team environment. To be successful in this role, you should have previous experience with CRM and marketing platforms. You will use your communication skills to cultivate strong top funnel relationships with prospects from first contact to secure appointments being at the frontline of our sales efforts. Responsibilities: * Generate new business opportunities by driving appointments for top-line revenue through appointment setting for business consultants. * Qualify prospects using lists, reports and through self-prospecting efforts. * Contact potential clients through cold calls, emails and inbounds. * Present our product and company to potential clients at a high level. * Build and maintain strong relationships with all decision makers. * Provide feedback to senior leadership on any roadblocks preventing acquisition efforts. * Assist marketing with conversion metrics on various lead generation inputs. * Provide additional resources to customers to increase retainment. This role has been categorized as a Hybrid position. "Hybrid" employees regularly work at an existing ZG corporate office for approximately 10 to 80 percent of their time each month, and the rest of the time they may work from a remote physical location of their choice within a reasonable commuting distance from the corporate office which must be identified to the Company in advance. The Recruiter and Hiring Manager will set expectations on the employee's preferred time in office. ZG has not defined a reasonable distance, and expects employees will use judgment in determining this for themselves and understand the implications re: time commitment and cost of daily commute. Who you are * Possess high energy, strong desire to achieve top results with a positive can-do attitude. * High ethical values and professionalism. * Ability to prioritize and utilize time management. * Aptitude for new technologies and innovation. * Excellent written/verbal communication skills. * Salesforce.com or other CRM experience preferred. * College Degree is preferred. In addition to a competitive base salary this position is also eligible for variable incentives and/or equity awards based on factors such as experience, performance and location. Get to know us Zillow is reimagining real estate to make it easier to unlock life's next chapter. As the most-visited real estate website in the United States, Zillow® and its affiliates offer customers an on-demand experience for selling, buying, renting or financing with transparency and nearly seamless end-to-end service. Millions of people visit Zillow and its affiliate sites every month to start their home search, and now they can rely on Zillow to help them finish it - and no matter what job you're in, you will play a critical role in making this vision a reality. At Zillow, we're powered by our innovative and inclusive work culture, where everyone has the flexibility, support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to redefine the employee experience, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and [world-class benefits](). But don't just take our word for it. Read our reviews on [Glassdoor](,17.htm) and recent recognition from multiple organizations, including: [Fortuneâ??s 100 Best Companies to Work For ® List 2021]() Bloomberg Gender-Equality Index 2021, Human Rights Campaign (HRC) Corporate Equity Index and HRC's Best Place to Work for LGBTQ Equality 2021, Fortune Best Workplaces for Technology 2020, Fortune Best Workplaces for Millennials 2020, Fortune Best Workplaces for Parents 2020, and the Deloitte Technology Fast 500. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at . Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter. [See what information we collect about you.]() Requirements: Zillow
About the team You will join a brand-new team that is at the center of Zillow's effort to transform the future of home selling. This team will be responsible for establishing and developing best-in-class operations for residential real estate transactions, central to our mission to make the process of buying or selling a home a consumer friendly, state of the art experience that can be launched with just the click of a button. About the role Zillow Group is looking for a Renovation Estimator to evaluate homes under consideration for purchase. Through the performance of an evaluation, an Estimator creates a scope of work that is used for both internal and external facing purposes in the renovation of that home. These renovations are delivering desirable, safe, and functional homes that maximize value and produce a positive consumer experience. You will: * Conduct interior and exterior home assessments utilizing Zillow's evaluation process to determine necessary repairs for resale purposes through the creation of scopes of work * Interact with home sellers during evaluation to communicate access requirements, points of contact and expectations for evaluation * Show outstanding customer service skills that exemplify Zillow's brand and mission statement * Provide superb qualitative feedback and professional communication to field management and acquisitions teams regarding property neighborhood, curb appeal, floor plan quality and major defects that warrant discard. * Conduct property visits of active inventory homes to review condition and lightly maintain during resale listing period * Maneuver and examine through various locations of the property, for example- crawl/attic spaces * Transport various work materials in your vehicle including, but not limited to a telescoping pole, ladder, etc. * Work collaboratively with the Renovation Field team and complete all work to standard leveraging a wide-array of company technology * Complete other duties as assigned. * Carry yourself professionally and represent Zillow Offers and Zillow Group well, both internally and externally This role has been categorized as a Field position. "Field" employees perform the majority of their work in the field, not at any specific corporate or other office location. Employees must live within reasonable commuting distance of their designated ZG office. ZG has not defined a reasonable distance, and expects employees will use judgment in determining this for themselves and understand the implications re: time commitment and cost of daily commute. Who you are * Experienced: Prior experience in the form of single-family home inspection certification and/or construction estimation/scope of work creation - ability to identify defects that could alter the decision to purchase the home. * Detail-Oriented: No two homes are exactly alike, making it necessary to build an individualized approach each home. * Flexible: Adhere to the demands of sellers' schedules; last minute schedule changes happen. Ability to work weekends. * Physical: Job has physical requirements. Estimators work both indoors and outdoors, spending considerable time standing, sitting, walking, kneeling and squatting. Ability to lift up to 30lbs. * Technology: Experienced utilizing technology in previous work environments * Adaptable: Open minded to learning and adopting new processes and practices while bringing in previous expertise. * Ability to obtain an acceptable result on a pre-hire drug test and remain in compliance with our substance abuse rules and testing requirements In additional to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Get to know us Zillow Group, the largest portfolio of real estate brands on mobile and the web, is building a safe, on-demand real estate experience. Whether selling, buying, renting or financing, customers can turn to Zillow's businesses to find and get into their next home with speed, certainty and ease. We are on a mission to help people unlock their next chapter and are building transformational tools and services that create an on-demand real estate transaction experience. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help them finish it - and no matter what job you're in, you will play a critical role in making this vision a reality. At Zillow Group, we're powered by our inclusive work culture, where everyone has the support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to empower people and enrich lives around everything home, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and [world-class benefits](). But, don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Human Rights Campaign (HRC) Corporate Equity Index, Fortune Best Workplaces for Technology, Fortune Best Workplaces for Millennials, Fortune Best Workplaces for Parents, Fatherly's Best Workplaces for New Dads, JUST Capital 100 Company, and the Bloomberg Gender Equality Index constituent. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. [See what information we collect about you.]() Requirements: Zillow
09/24/2021
About the team You will join a brand-new team that is at the center of Zillow's effort to transform the future of home selling. This team will be responsible for establishing and developing best-in-class operations for residential real estate transactions, central to our mission to make the process of buying or selling a home a consumer friendly, state of the art experience that can be launched with just the click of a button. About the role Zillow Group is looking for a Renovation Estimator to evaluate homes under consideration for purchase. Through the performance of an evaluation, an Estimator creates a scope of work that is used for both internal and external facing purposes in the renovation of that home. These renovations are delivering desirable, safe, and functional homes that maximize value and produce a positive consumer experience. You will: * Conduct interior and exterior home assessments utilizing Zillow's evaluation process to determine necessary repairs for resale purposes through the creation of scopes of work * Interact with home sellers during evaluation to communicate access requirements, points of contact and expectations for evaluation * Show outstanding customer service skills that exemplify Zillow's brand and mission statement * Provide superb qualitative feedback and professional communication to field management and acquisitions teams regarding property neighborhood, curb appeal, floor plan quality and major defects that warrant discard. * Conduct property visits of active inventory homes to review condition and lightly maintain during resale listing period * Maneuver and examine through various locations of the property, for example- crawl/attic spaces * Transport various work materials in your vehicle including, but not limited to a telescoping pole, ladder, etc. * Work collaboratively with the Renovation Field team and complete all work to standard leveraging a wide-array of company technology * Complete other duties as assigned. * Carry yourself professionally and represent Zillow Offers and Zillow Group well, both internally and externally This role has been categorized as a Field position. "Field" employees perform the majority of their work in the field, not at any specific corporate or other office location. Employees must live within reasonable commuting distance of their designated ZG office. ZG has not defined a reasonable distance, and expects employees will use judgment in determining this for themselves and understand the implications re: time commitment and cost of daily commute. Who you are * Experienced: Prior experience in the form of single-family home inspection certification and/or construction estimation/scope of work creation - ability to identify defects that could alter the decision to purchase the home. * Detail-Oriented: No two homes are exactly alike, making it necessary to build an individualized approach each home. * Flexible: Adhere to the demands of sellers' schedules; last minute schedule changes happen. Ability to work weekends. * Physical: Job has physical requirements. Estimators work both indoors and outdoors, spending considerable time standing, sitting, walking, kneeling and squatting. Ability to lift up to 30lbs. * Technology: Experienced utilizing technology in previous work environments * Adaptable: Open minded to learning and adopting new processes and practices while bringing in previous expertise. * Ability to obtain an acceptable result on a pre-hire drug test and remain in compliance with our substance abuse rules and testing requirements In additional to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Get to know us Zillow Group, the largest portfolio of real estate brands on mobile and the web, is building a safe, on-demand real estate experience. Whether selling, buying, renting or financing, customers can turn to Zillow's businesses to find and get into their next home with speed, certainty and ease. We are on a mission to help people unlock their next chapter and are building transformational tools and services that create an on-demand real estate transaction experience. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help them finish it - and no matter what job you're in, you will play a critical role in making this vision a reality. At Zillow Group, we're powered by our inclusive work culture, where everyone has the support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to empower people and enrich lives around everything home, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and [world-class benefits](). But, don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Human Rights Campaign (HRC) Corporate Equity Index, Fortune Best Workplaces for Technology, Fortune Best Workplaces for Millennials, Fortune Best Workplaces for Parents, Fatherly's Best Workplaces for New Dads, JUST Capital 100 Company, and the Bloomberg Gender Equality Index constituent. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. [See what information we collect about you.]() Requirements: Zillow
