Job Description
Position Overview
The coordinator will be responsible for developing relationships with existing and potential customers, while providing unique solutions and support. The Coordinator will provide technical support, product selection, parts & warranty support, develop parts proposals, manage inventory, order processing and other special project duties as required.
General Responsibilities
* Parts Administration - Maintain Inventory Levels, Parts Identification, and Fulfillment of Parts Orders Including Shipping and Invoicing
* Warranty Administration - Supervise, Monitor, and Fulfill Warranty Administration
* Inventory Administration, Manage Inventory Tracking, Coordination and Shipping "Equipment Packages"
* Technical Support - Provide Customers with Technical Support
* Handles and dispatches all Incoming Calls to Parts Sales, Equipment Sales or Service as required.
* Assists with McCotter Energy Service Invoicing (Printing Service Reports for Review and Submission to Accounting for Invoicing)
* Some General Administrative Responsibilities (Manage sales collateral material inventory & Supplies, etc.)
Aptitudes
* Organizational Skills
* Time Management Skills
* Attention to Detail/Accuracy
* Provides Exceptional Customer Service
* Technical Competencies
* Ability to Multitask and Handle Urgent Situations
* Ability to Set and Follow Procedures and Guidelines as Set by Management
Qualifications
* Education: Associates Degree in related field or equivalent educational experience with a minimum of 2 years industry experience working with contractors and/or vendors in a similar capacity
* Must have Proficient Computer Skills Including Microsoft Office Suite.
* Must have a Valid Driver's License and clean driving record.
* Must have a Positive Attitude and Strong Interpersonal Skills
* Strong Desire for Continued Growth and Education
