Service Supervisor

The Service Supervisor is responsible for coordinating and overseeing the daily activities for the Rental Service Department.

WHAT YOU'LL DO

• Maintain a high level of customer satisfaction.
• Schedule service and open and close work orders - mainly for rental unit machines.
• Keep track of technicians' time.
• Serves as lead person in the shop advising technicians on technical questions.
• Schedule and dispatch field technicians - if applicable.
• Demonstrate a positive and professional behavior, flexibility, and effective communication skills in their interactions with others both internally and externally.
• Demonstrate professional behavior, Influences people rather than demand others.

WHAT YOU'LL NEED

• High school diploma and/or one to three months related experience and/or training
• Ability to read, analyze and interpret documents, procedures, and schematics
• Ability to write routine reports and correspondence.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Basic math abilities including addition, subtraction, multiplication and division.
• Ability to calculate figures and amounts such as percentages and discounts.
• Ability to review summary figures, identify trends and analyze impact relative to areas of responsibility.
• Knowledge and experience in budgeting and cost/revenue projections
• Availability to work hours that are normally regular business hours, but weekend, holiday and evening work may be required to get a job completed on time.
• Tolerance for performing complex tasks with numerous interruptions.

EEO/AA

FLSA: Hourly/non-exempt

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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