Administrative Assistant

  • astra
  • 06/11/2020
Full time Administration

Job Description



Greet customers and assist them either by directing to proper location or person, or by processing paperwork or payments received

Organize customer requests for requests into & out of storage and facilitate communication of storage instructions to the Harbor Master, storage warehouse staff, Detailer, and A & M Marine

Process customers’ documents & ensure their accuracy and completion, especially in regards to the generation of RIS (Request into storage) & ROOS (Request out of storage) instructions

Handle slip, buoy and storage waitlist inquiries & requests and provide general information about rates

Maintain slip, buoy & storage customer contact and boat information databases in Marina Office, Launch Office, Microsoft Office and QuickBooks

Assist Administrative Manager with securing annual, seasonal & short-term slip and buoy rentals

Process credit card payments, invoicing, filing, mailing & emailing associated paperwork

Assist Administrative Manager with the preparation & processing of all bulk customer mailings & emailing for storage, slip and buoy customers Includes document preparation, scanning, labeling, envelope preparation & postage processing

Fill in and complete job duties for the Receptionist when he/she is off from work or off for the winter season

Assist rental office with reservations and during peak times check in/out customer with boat rentals



Verbal & written communication skills

Attention to detail & accuracy