This position is responsible for scheduling service appointments, greeting customers, and verifying customer information. Writing repair orders, explaining needed repairs/service to customers, and informing them of estimated completion times. This individual will also help manage all shop functions including distributing workload to mechanics. This position will work closely with the supervisor and technicians, and will be responsible for achieving sales goals as well as customer satisfaction and retention. Required Qualifications: • Excellent customer service skills • Leadership and teamwork skills • 2 or more years of automotive service advising experience or similar • Basic mechanical knowledge • Follow CDC and Honest 1 safety procedures • Basic computer skills • Ability to multitask in a fast-paced environment • Must be reliable, have valid driver's license, and a good driving record • Must pass a drug-screening test The successful candidate will be reliable and honest. The candidate must possess a positive upbeat attitude, strong attention to detail and have outstanding multitasking capabilities. Applicant must be highly motivated. Most importantly the applicant must be dedicated to customer service. Establish and maintain effective relationships with customers to gain their trust and respect.
Assuming strategic ownership of the assigned projects that support Sales and Consumer Marketing, including, but not limited to:
Base and promotional business building initiatives and activities to support sales growth at assigned Channels/Customers. This includes Pack/Product development, Off Shelf Merchandising development (i.e. display) and Pricing insights
New Item Launches: Enabling Sales to Achieve our ACV and Gross Sales Goals of new items
Seasonal business development: Assisting the Sales Team and Consumer Marketing Team in achieving our Annual Seasonal KPIs and Optimizing Profitable Distribution
Acting as a liaison between the Sales, Consumer Marketing, and other staff functions (i.e. finance, logistics, etc.) to coordinate brand and customer strategies to maximize profitable sales & the brands' value
When applicable working with Sales and Sales Finance to evaluate trade promotion requests from Sales to assess financial viability and strategic fit.
Facilitating all Sales and Consumer Marketing related issues, maintaining a steady and clear communication with the field, becoming the "voice of the brand" & the voice of sales to Consumer Marketing.
Assisting in developing sales strategies for new products/packages, providing either significant input or deciding such issues as price, packaging, timing, and sales coordination. Also, provides feedback to Consumer Marketing and Demand Planning in the process of developing the initial product pipeline & ensuring forecast accuracy.
College degree is required; MBA is desirable.
This position requires previous CPG sales experience, and preferably Confectionery sales experience, and clear demonstration of owning and developing an annual customer(s) sales plan, gross and net sales accountability and previous success in role.
Sales experience of 5 years is strongly preferred, inclusive of major account experience.
The incumbent is to have had a professional background where he or she can demonstrate a proven track record of having successfully built, created and executed on annual customer plans resulting in increased sales, market share and profit.
Basic Category Management skills & knowledge of principles is highly desirable. So too is previous experience working in either the IRI and/or Nielsen Database.
The incumbent must have knowledge and experience in financial analysis, strategy development, product promotion, & promotional analysis.
The incumbent must have strong interpersonal and analytic skills.
Additional requirements include, but are not limited to: Effective communication (both written & verbal), proficiency in all Microsoft Office tools (Word, PowerPoint & Excel), ability to function and contribute in a team environment and capable of working independently when required to accomplish tasks & responsibilities, relationship building skills, ability to work closely with trade channel and sales planning personnel and can effectively lead, conduct meetings, create and deliver formal presentations.
Create financial transactions and generate reports from data. Creation of financial transactions includes posting information to accounting journals or accounting software from such source documents as invoices to customers, cash receipts, and supplier invoices. The bookkeeper also compares accounts to ensure their correctness.
Collection of sales taxes from customers and receivables.
Monitor debt levels and compliance with debt covenants.
Monitor and pay supplier invoices and debt.
Record cash receipts and maintain petty cash fund
Conduct monthly/periodic reconciliations of all accounts to confirm validity.
Maintain an orderly accounting filing system/chart of accounts/annual budgets.
Calculate and furnish financial analysis of the financial statements.
Abide by local, state, and federal government reporting requirements.
Calculate variances from the budget and report significant concerns to management.
Purchase and maintain office supplies and equipment.
Provide clerical and administrative support to management as requested.
Associate's degree in Accounting/Business Administration or CPA license preferred.
1+ years preferred.
Organization, Data management, Quickbooks, Excel, Microsoft Office, etc.
Job Summary: The Design Engineer is ultimately responsible for the research, development and design of product according to project requirements. The Design Engineer develops submittals, layouts, schematics and shop details as part of a design team in accordance with project specifications, building codes and site conditions. Design Engineers develop 2D and 3D project submittals and production releases for fabrication of product. Essential Duties & Responsibilities:
Project assignments are of intermediate complexity, require customization of components and design and are of low risk, and require some interaction with customers
Provide conceptual design drawings and value engineering solutions to projects in the developmental design phase to assist the sales team in providing accurate and competitive pricing.
Thoroughly review project specifications and scope, placing emphasis on design requirements.
Conduct and review various calculations such as strength, weights, forces and stresses for material and component selection under supervision.
Coordinator with project team to prepare submittal drawings for customer approval based on project specifications, scope, and engineering requirements; determine potential value engineering opportunities for project.
Work in conjunction with project strategy and schedule set forth by Project Manager
Prepare measuring templates, acquire field dimensions and construct as-built 3D models and layouts to ensure design feasibility and accuracy.
Prepare accurate assembly and part drawings to assure proper fabrication and installation of product using Autodesk Inventor and AutoCAD.
Assist Project Manager in completion of all specified closeout documents required by the customer including final ‘as-built’ drawings.
Perform project review with thorough synopsis of project and opportunities for improved performance on future projects
Provide material take-offs and estimates and assist in project forecasting
Assist Project Manager with change orders, project schedules and project evaluation
Integrate educational and professional experience to optimize project efficiencies.
Assist as required in the research and development of new and improved product offerings.
Ability to read and interpret architectural and fabrication drawings
Temporarily due to COVID-19
Required Skills Required Experience Required Qualifications:
Bachelor’s Degree in Mechanical Engineering or equivalent
1-5 years of related experience
Intermediate experience with Microsoft Excel, AutoCAD and Autodesk Inventor
Possess complex geometry skills and excellent oral and written communication skills
Problem solving skills with a collaborative approach and timely resolution
General understanding of building codes and materials
Thorough understanding of project documents
Basic knowledge of manufacturing processes, production capabilities, and work cell functions
Experience in manufacturing or construction industries
Experience with Inventor iLogic Skills
Job Location Minneapolis, US-MN
You will be working directly with the technicians and general service staff to identify mechanical/maintenance problems and concerns for the customer's vehicle and use that information to write an estimate for the customer. You would then be responsible to address these concerns with the customer and advise them through their tire/automotive service purchase while conducting general sales procedures, clerical transactions and other related duties all while providing an extremely high level of customer service that creates life-long customers. This position is also responsible for directing work-order flow in the service bays, assuring that the shop procedures are followed consistently and promise times are met. This position will perform additional responsibilities in the absence of the store manager and assistant manager and will also be responsible for helping in the development of general service and customer contact personnel. Job Requirements: You must have at least 1 year previous sales experience and the fundamental knowledge of automotive service. Previous sales experience in an automotive service shop environment is strongly preferred Strong written and verbal communication skills are a must. You will need to be able to lift 50 pounds regularly and up to 75 pounds occasionally You must have strong computer skills in regards to typing, email, internet and software navigation. You must also be at least 18 years old or currently participating in a Vo-Tech program and able to provide a valid work permit. You must have a current valid driver's license with a satisfactory driving record. All applicants will be subject to a background check.
Greet customers and assist them either by directing to proper location or person, or by processing paperwork or payments received
Organize customer requests for requests into & out of storage and facilitate communication of storage instructions to the Harbor Master, storage warehouse staff, Detailer, and A & M Marine
Process customers’ documents & ensure their accuracy and completion, especially in regards to the generation of RIS (Request into storage) & ROOS (Request out of storage) instructions
Handle slip, buoy and storage waitlist inquiries & requests and provide general information about rates
Maintain slip, buoy & storage customer contact and boat information databases in Marina Office, Launch Office, Microsoft Office and QuickBooks
Assist Administrative Manager with securing annual, seasonal & short-term slip and buoy rentals
Process credit card payments, invoicing, filing, mailing & emailing associated paperwork
Assist Administrative Manager with the preparation & processing of all bulk customer mailings & emailing for storage, slip and buoy customers Includes document preparation, scanning, labeling, envelope preparation & postage processing
Fill in and complete job duties for the Receptionist when he/she is off from work or off for the winter season
Assist rental office with reservations and during peak times check in/out customer with boat rentals
Verbal & written communication skills
Attention to detail & accuracy
If you have a positive “can do” attitude, the ability to learn quickly, basic understanding of handling clients’ needs professionally and efficiently, as well as a flair for client communication - then we’d love to talk to you! Tremendous room for growth/advancement within the company for the ideal candidate! Job Description • Answer phones, greet clients, vendors, visitors and co-workers • Be point of contact for couriers and deliveries • Follow up with the customers to ensure their needs are met (service values) • Assist with scheduling service appointments and dispatching technicians • Update answering service of on call schedule • Basic clerical duties, including scanning, scheduling, filing, and database management Requirements: • 1 year of reception/office or customer service experience is preferred. • Must be highly organized and have a welcoming and friendly demeanor • HVAC Industry experience is highly preferred but not required (willing to train!)- Will pay higher for industry experience • Computer proficiency including MS Word, Excel and Outlook