JOB DESCRIPTION
Position: Catering Event Manager
Status: Full-Time
Reports To: Director of Events
POSITION OVERVIEW - Luxury Catering Experience Required
The Catering Event Manager is a key position responsible for the planning, detailing, and supervision of all culinary, beverage,
and venue services at PPHG special events. The Catering Event Manager is the liaison between clients/coordinators and PPHG
departments guaranteeing successful pre-planning and execution of all events.
RESPONSIBILITIES
ACCOUNT/FILE MANAGEMENT
• Once assigned to an event, act as a "second" to the Sales Manager until the event tasting, at which time, you will take
over as the client's main contact leading up to the day of the event.
• Communicate with client and/or coordinator to gather necessary information, such as floor plans, timelines, and
rental orders in a timely manner, and assist with those items, as necessary.
• Responsible for accurate Event Order details, as well as ensuring the final payment is completed on time.
• Lead event operations discussion for assigned events, responsible for follow-up circulation and timely communication
with proper departments
FOOD & BEVERAGE MENU CONSULTING
• Proficient Menu Knowledge: Awareness of all ingredients in dishes. Adjust menu based on allergies and dietary
restrictions.
• Conduct Menu Tastings: Describe all menu items as they are served. Discuss timeline, layout, and flow of event, while
working in the best interests of PPHG and upholding company standards.
• Conduct Menu Consultations: Schedule phone conference or meeting with clients who are not having a tasting.
Describe menu in full detail and assist clients in making selections based on PPHG recommendations.
• Suggestive Selling: Uphold food and beverage minimums. Offer creative enhancements to meet minimums, as well as
elevating events.
• Deadlines + Prioritization: Ability to meet culinary and event deadlines, as well as complete administrative work in a
timely fashion, prioritizing, when necessary.
EVENT DAY MANAGEMENT
• Act as opening or closing Event Manager for other events when needed, overseeing both setup and breakdown.
• Responsible for greeting the client and planner upon arrival. Act as liaison between PPHG venues and vendors on site.
• Manage venue, staff, food and beverage service during event to ensure outstanding service by staff. Provide excellent
communication and works cooperatively with Culinary Team.
• Assist with property management to ensure standards meet or exceed company expectations, including reporting any
property maintenance or damage to the venue interiors, grounds, and all storage spaces.
OTHER RESPONSIBILITIES
• Attends weekly events and operational team meetings to be thoroughly informed of event details and logistics.
• Expected to actively participate in event operations and provide hands-on support to deliver events in keeping with
PPHG standards.
• Submit all outside rental invoices, receipts, and closing inventories to CFO and appropriate Sales Manager.
• Promote positive guest relations, making every effort to accommodate any guest's reasonable request during an
event.
• Communicate with Director of Events for event needs.
REQUIRED SKILLS & QUALIFICATIONS
• Must hold a valid bachelor's degree
• Must have a valid Driver's License
• Minimum of 2 years of prior luxury event and catering management experience, including account management
• Must be ServSafe Alcohol certified or able to obtain certification within the first 30 days of employment
• Proficient in Microsoft Office and Outlook
• Possess knowledge of proper table service
• Ability to follow Patrick Properties standards, policies and procedures
• Excellent verbal and written communication skills including in person, phone and email correspondence
• Ability to think clearly, analyze and resolve problems, exercise good judgment, and utilize solution-based thinking
• Detail oriented with the ability to prioritize, organize and manage multiple tasks
• Motivate and manage staff while maintaining cohesive team and provide follow-up, when necessary
• Willingness to adapt as needed in a fast-paced office environment with the ability to multi-task
• Communicate effectively and work cooperatively with all departments in a collaborative environment
• Must possess mature, professional demeanor to interact with clients, vendors and team
• Participate and attend industry and networking events when deemed necessary
• Ability to be on time and have a flexible schedule
• Work without direct supervision and follow through to completion of assigned task
Requirements: