For over 80 years, MacDonald Meat Company has been a supplier of high-quality meat and seafood products to the wholesale food service industry, servicing the finest restaurants, hotels, retailers and specialty food operations in Washington. MacDonald Meat Company, founded in 1933, has built our reputation on providing quality products and today our delivery area includes all Western Washington and surrounding areas.
MacDonald Meat Company has seen tremendous growth and as a result is looking to add on to our team. Our company is looking for an Customer Service Representative to continue grow and manage our customer base. A customer service representative will play the key role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales. This role will develop the required skills to become a Sales Representative and will help teach a key understanding of the sales process and dynamics, and superb interpersonal skills. Previous experience in a meat or seafood sales role is an advantage.
Customer Service Representative Responsibilities:
Source new sales opportunities through inbound lead, outbound cold calls and emails
Understand customer needs and requirements
Research accounts, identify key players and generate interest
Maintain and expand your database of prospects within your assigned territory
Team with channel partners to build pipeline and close deals
Maintain existing customer relationships to increase business
Helping determine pricing schedules for quotes, promotions, and negotiations
Preparing monthly sales department reports
Perform effective online demos to prospects
Obtaining deposits and balance of payment from clients
Entering orders and preparing routing sheets
Answering client questions about credit terms, products, prices and availability
Route qualified opportunities to the appropriate sales executives for further development and closure
Customer Service Representative Requirements:
Experience in sales of meat or seafood experience an asset
A commitment to excellent customer service
Excellent written and verbal communication skills
Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers
Detailed oriented
Experience using computers for a variety of tasks
Competency in Microsoft applications including Word, Excel, and Outlook
Able to work comfortably in a fast-paced environment
Benefits and Culture
Benefits package available 1st of month following date of hire.
401K plan with 100% company match of 3% available after 6 months of full-time employment
Health, Dental, Vision and Life Insurance
Employee discounts on our products
Family friendly environment, we appreciate our employees!
Benefits:
401(k)
401(k) Matching
Dental Insurance
Disability Insurance
Employee Discount
Health Insurance
Life Insurance
Paid Time Off
Referral Program
Vision Insurance
Work authorization: United States (Required)
This Company Describes Its Culture as:
Detail-oriented quality and precision-focused
Innovative innovative and risk-taking
Aggressive competitive and growth-oriented
Outcome-oriented results-focused with strong performance culture
Stable traditional, stable, strong processes
People-oriented supportive and fairness-focused
Team-oriented cooperative and collaborative
This Job Is:
Open to applicants who do not have a college diploma
Compensation details: 22 Hourly Wage
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