Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!Job DetailsSummary:The Lead Engineer - Operational Technology Network Security is responsible for designing, implementing, maintaining, and continuously improving security controls that protect operational technology environments, industrial networks, distribution center systems, and connected devices. This role serves as a subject matter expert for OT network segmentation, secure architecture, threat detection, vulnerability management, incident response, and compliance across enterprise operational environments. The position partners closely with Information Security, Infrastructure, Network Engineering, Distribution Center Operations, Facilities, Engineering, and business leaders to ensure OT environments are resilient, compliant, and aligned with enterprise security standards.Primary Responsibilities: Leads the design, implementation, and ongoing maintenance of security controls across operational technology networks, distribution center environments, industrial control systems, building automation systems, IoT devices, and connected operational platforms. Develops, refines, and implements OT security policies, procedures, standards, and reference architectures across multiple industrial, network, cloud, and application environments to meet internal and external compliance responsibilities. Oversees maintenance of service-level agreements and control performance expectations to ensure OT network security services, monitoring capabilities, and response activities are operating effectively. Partners with business, IT, engineering, facilities, and operations leaders to communicate OT security risks, evaluate business impact, and respond to requests for technical guidance, assistance, and information. Coordinates with network engineers, infrastructure teams, systems administrators, and site operations teams to ensure OT servers, network devices, industrial systems, and security devices conform to enterprise security standards and are operating as designed. Reviews technical and functional design documents and provides security architecture guidance for OT networks, network segmentation, remote access, identity and access management, secure connectivity, and data flows between IT and OT environments. Builds, maintains, and implements cybersecurity, network security, data security, and cloud-integrated security solutions that protect physical and intangible company assets. Serves as a subject matter expert for OT network security, including Purdue Model architecture, network segmentation, secure remote access, firewall policy, industrial protocol considerations, asset visibility, and compensating controls for legacy systems. Monitors, analyzes, and communicates emerging cyber threats, vulnerabilities, exploits, and adversary techniques relevant to OT environments, distribution centers, network infrastructure, and connected operational technologies. Provides technical support to network administrators and systems administrators, monitors and maintains current infrastructure, improves system performance, and automates security administration where appropriate. Responds to security alerts involving OT or network environments, escalates critical incidents to appropriate support teams, and participates in incident response exercises, tabletop exercises, and remediation efforts. Analyzes security metrics, operational control data, and KPIs to generate insights for executive and technical leadership review. Provides security briefings and technical recommendations to advise stakeholders on critical issues that may affect enterprise operations, distribution center availability, network resilience, or regulatory compliance. Consults with business and technical teams on the security impact of proposed technology, configuration, process, or architectural changes within OT and industrial network environments. Collaborates with product, engineering, operations, and information systems teams to ensure security requirements are embedded in technology lifecycle activities, including design, deployment, maintenance, and decommissioning. Provides technical guidance, coaching, and mentorship to Engineers I/II/III and other team members in executing tasks and responsibilities related to information security and OT network security. Supports audits, assessments, and compliance activities related to OT security, network security, cyber risk, information security standards, and applicable regulatory or customer requirements.Education, Skillsets and Knowledge Qualifications:Education: Bachelor's Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience.Preferred Certifications: Global Industrial Cyber Security Professional (GICSP) GIAC Response & Industrial Defense (GRID) ISA/IEC 62443 Cybersecurity Certificate or related ISA/IEC 62443 certifications Certification in Information Security Strategy Management (CISM) Certified Information Systems Security Professional (CISSP) CompTIA Security + Certification Cisco Certified Network Designations (CCNA, CCNP, CCIE)Work Experience: 6+ years of directly-related or relevant experience, preferably in information security.Behavioral Skills: Conflict Resolution Creativity & Innovation Decision Making Planning Presentation SkillsTechnical Skills: Operational technology and industrial network security Network architecture, routing, switching, firewalling, VPN, IDS/IPS, proxies, and secure remote access OT network segmentation, Purdue Model architecture, zones and conduits, zero trust, and defense-in-depth Industrial cybersecurity frameworks and standards, including ISA/IEC 62443, NIST SP 800-82, NIST CSF, ISO 27001, PCI, and SOX where applicable Industrial protocols and environments such as Modbus, BACnet, OPC, Ethernet/IP, PROFINET, SCADA, PLCs, HMIs, and building automation systems Threat modeling, root cause analysis, vulnerability management, patch risk assessment, compensating controls, and exception management Identity and access management for privileged and remote access in OT environments Incident response, cyber operations, threat hunting, monitoring, and logging for hybrid IT/OT environments Cloud-connected OT and IoT/IIoT security considerations Security governance, compliance assessments, risk acceptance processes, and third-party risk reviews Business continuity, disaster recovery, and resilience considerations for operational environmentsTools Knowledge: Microsoft Office Suite Security Tools - SIEM, EDR, Email Security Gateway, SOAR, Firewall, Anti-virus, Firewalls, VPN IDS/IPS, AV, proxies, etc. OT and industrial security monitoring platforms such as Armis, Nozomi Networks, Claroty, Dragos, Microsoft Defender for IoT, or equivalent technologies Firewall and network platforms such as Palo Alto Networks, Fortinet, Cisco, Check Point, or equivalent technologies Ticketing, workflow, documentation, and collaboration tools Scripting or query languages such as Python, PowerShell, SQL, KQL, JavaScript, HTML/CSS, or equivalent tools used for automation, reporting, and analysisWhat Cencora offersWe provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit Full timeEqual Employment OpportunityCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returnedAffiliated CompaniesAffiliated Companies: AmerisourceBergen Services Corporation
07/22/2026
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!Job DetailsSummary:The Lead Engineer - Operational Technology Network Security is responsible for designing, implementing, maintaining, and continuously improving security controls that protect operational technology environments, industrial networks, distribution center systems, and connected devices. This role serves as a subject matter expert for OT network segmentation, secure architecture, threat detection, vulnerability management, incident response, and compliance across enterprise operational environments. The position partners closely with Information Security, Infrastructure, Network Engineering, Distribution Center Operations, Facilities, Engineering, and business leaders to ensure OT environments are resilient, compliant, and aligned with enterprise security standards.Primary Responsibilities: Leads the design, implementation, and ongoing maintenance of security controls across operational technology networks, distribution center environments, industrial control systems, building automation systems, IoT devices, and connected operational platforms. Develops, refines, and implements OT security policies, procedures, standards, and reference architectures across multiple industrial, network, cloud, and application environments to meet internal and external compliance responsibilities. Oversees maintenance of service-level agreements and control performance expectations to ensure OT network security services, monitoring capabilities, and response activities are operating effectively. Partners with business, IT, engineering, facilities, and operations leaders to communicate OT security risks, evaluate business impact, and respond to requests for technical guidance, assistance, and information. Coordinates with network engineers, infrastructure teams, systems administrators, and site operations teams to ensure OT servers, network devices, industrial systems, and security devices conform to enterprise security standards and are operating as designed. Reviews technical and functional design documents and provides security architecture guidance for OT networks, network segmentation, remote access, identity and access management, secure connectivity, and data flows between IT and OT environments. Builds, maintains, and implements cybersecurity, network security, data security, and cloud-integrated security solutions that protect physical and intangible company assets. Serves as a subject matter expert for OT network security, including Purdue Model architecture, network segmentation, secure remote access, firewall policy, industrial protocol considerations, asset visibility, and compensating controls for legacy systems. Monitors, analyzes, and communicates emerging cyber threats, vulnerabilities, exploits, and adversary techniques relevant to OT environments, distribution centers, network infrastructure, and connected operational technologies. Provides technical support to network administrators and systems administrators, monitors and maintains current infrastructure, improves system performance, and automates security administration where appropriate. Responds to security alerts involving OT or network environments, escalates critical incidents to appropriate support teams, and participates in incident response exercises, tabletop exercises, and remediation efforts. Analyzes security metrics, operational control data, and KPIs to generate insights for executive and technical leadership review. Provides security briefings and technical recommendations to advise stakeholders on critical issues that may affect enterprise operations, distribution center availability, network resilience, or regulatory compliance. Consults with business and technical teams on the security impact of proposed technology, configuration, process, or architectural changes within OT and industrial network environments. Collaborates with product, engineering, operations, and information systems teams to ensure security requirements are embedded in technology lifecycle activities, including design, deployment, maintenance, and decommissioning. Provides technical guidance, coaching, and mentorship to Engineers I/II/III and other team members in executing tasks and responsibilities related to information security and OT network security. Supports audits, assessments, and compliance activities related to OT security, network security, cyber risk, information security standards, and applicable regulatory or customer requirements.Education, Skillsets and Knowledge Qualifications:Education: Bachelor's Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience.Preferred Certifications: Global Industrial Cyber Security Professional (GICSP) GIAC Response & Industrial Defense (GRID) ISA/IEC 62443 Cybersecurity Certificate or related ISA/IEC 62443 certifications Certification in Information Security Strategy Management (CISM) Certified Information Systems Security Professional (CISSP) CompTIA Security + Certification Cisco Certified Network Designations (CCNA, CCNP, CCIE)Work Experience: 6+ years of directly-related or relevant experience, preferably in information security.Behavioral Skills: Conflict Resolution Creativity & Innovation Decision Making Planning Presentation SkillsTechnical Skills: Operational technology and industrial network security Network architecture, routing, switching, firewalling, VPN, IDS/IPS, proxies, and secure remote access OT network segmentation, Purdue Model architecture, zones and conduits, zero trust, and defense-in-depth Industrial cybersecurity frameworks and standards, including ISA/IEC 62443, NIST SP 800-82, NIST CSF, ISO 27001, PCI, and SOX where applicable Industrial protocols and environments such as Modbus, BACnet, OPC, Ethernet/IP, PROFINET, SCADA, PLCs, HMIs, and building automation systems Threat modeling, root cause analysis, vulnerability management, patch risk assessment, compensating controls, and exception management Identity and access management for privileged and remote access in OT environments Incident response, cyber operations, threat hunting, monitoring, and logging for hybrid IT/OT environments Cloud-connected OT and IoT/IIoT security considerations Security governance, compliance assessments, risk acceptance processes, and third-party risk reviews Business continuity, disaster recovery, and resilience considerations for operational environmentsTools Knowledge: Microsoft Office Suite Security Tools - SIEM, EDR, Email Security Gateway, SOAR, Firewall, Anti-virus, Firewalls, VPN IDS/IPS, AV, proxies, etc. OT and industrial security monitoring platforms such as Armis, Nozomi Networks, Claroty, Dragos, Microsoft Defender for IoT, or equivalent technologies Firewall and network platforms such as Palo Alto Networks, Fortinet, Cisco, Check Point, or equivalent technologies Ticketing, workflow, documentation, and collaboration tools Scripting or query languages such as Python, PowerShell, SQL, KQL, JavaScript, HTML/CSS, or equivalent tools used for automation, reporting, and analysisWhat Cencora offersWe provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit Full timeEqual Employment OpportunityCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returnedAffiliated CompaniesAffiliated Companies: AmerisourceBergen Services Corporation
Some see the railway as transportation, while at Plasser American we see it as transformation. The story of how steel tracks turned the American promise into American progress and forged a trusted pathway to the possibilities of the future. It's a story that continues today, an American legacy unfolding mile by mile. There is a lot riding on those tracks and we know that support, quality and know-how are all important aspects in staying on track. That's why the Plasser American tradition begins with a promise. A promise to do things right. An unapologetic commitment to quality that makes us the longtime trusted leader in cutting edge American made innovations for the North American railway. It's a promise to see things differently to turn ordinary steel into safer passages. To be a partner that you can count on to engineer solutions for the challenges of today and for the opportunities of tomorrow. From research and design, expert manufacturing and delivering unapparelled services, our customers trust us to keep them ahead of the curve. Progress is about more than getting from Point A to Point B. It's knowing you have a trusted foundation to move you forward toward new possibilities waiting around the corner. Join Plasser American to become part of our team forging ahead towards new opportunities in railway maintenance. The railway is a path to the future, choose this path and apply today. Mid-to-Senior Project Manager Location: Chesapeake, VA Travel Requirement: Up to 25% (project site visits) Plasser American Corporation (PAC) is seeking a Mid-to-Senior Project Manager to lead and coordinate critical railroad equipment projects from manufacturing through commissioning and final handover. This role is ideal for someone with a solid foundation in engineering, a strong background in project management, and a desire to make a tangible impact on complex, high-stakes deliverables in the railroad industry. Key Responsibilities Lead the end-to-end project lifecycle-including planning, execution, commissioning, and handover-while maintaining rigorous documentation of project milestones and deliverables. Represent PAC in meetings with internal teams, customers, contractors, and senior management to align expectations, resolve issues, and communicate project progress. Oversee and coordinate the activities of project engineers and support staff, ensuring timely, on-budget delivery in accordance with contract scope and technical requirements. Monitor project risk, assess potential impacts, and take proactive measures to ensure execution remains on track. Review and manage project financials and delivery schedules across all engineering and manufacturing disciplines; communicate financial status and forecasts to management. Maintain consistent, professional communication with customers, vendors, and internal teams-strengthening stakeholder relationships across all functions. Ensure scope, schedule, and cost changes are controlled and documented, maintaining alignment with contractual obligations and funding. Conduct regular visits to active sites and partner facilities to supervise on-the-ground progress and resolve technical or procedural challenges. Maintain structured project documentation, including schedules, cost tracking, and change control records. Support root-cause analysis and assist in the development of technical solutions in collaboration with design, manufacturing, and service teams. Track and report project performance through timely updates, status summaries, and risk assessments for internal and external reporting. Ensure project adherence to company and industry quality standards, and safety, especially in relation to specialized rail equipment. Collaborate effectively with international teams located in Austria, India, Australia, and other global locations. Flexibility to attend meetings outside of standard business hours-including early mornings or late nights due to time zone differences-is required. Required Qualifications Bachelor's degree in Engineering, Project Management, or a related technical field preferred. Minimum 5 years of project management experience -preferably with heavy equipment or complex mechanical/rail systems. Strong working knowledge of the railroad industry and prior experience interfacing with class one railroad and transit is a significant advantage. PMP certification preferred (or willingness to obtain within 1 year of employment). Proven expertise with Microsoft Office Suite (Excel, Word, Project, PowerPoint, Visio, Teams). Experience with scheduling software (e.g., MS Project, Primavera, or equivalent). Strong organizational skills and attention to detail. Effective communicator with demonstrated leadership in cross-functional environments. Willingness and ability to travel domestically and internationally up to 25%. Benefits: Accrue 80 Hours of Paid Time Off during your first year of employment 10 Paid Holidays per year 401(k) match of $0.50 for every $1.00 you contribute up to 6% of your salary You may receive a merit bonus after completion of the audit at the end of the fiscal year Free Short and Long Term Disability after 90 days of employment Free Life Insurance - 2 times your annual salary Company Events Free employee medical and dental coverage. - valued at $7,500.00 About Plasser American: As part of the Plasser family brand, which is the largest Maintenance of Way equipment provider in the world, PAC is a rapidly growing provider of railway equipment in North America. Continuing for the next few years, PAC will continue to make significant investments in the North American Market including a new office building and a substantial addition to our manufacturing facility. PAC is making the needed investments to continue its growth trajectory for many years to come. The next several years will be an exciting time of transformation. We look to the future to enhance our team and achieve our goals. Compensation details: 00 Yearly Salary PIce3b1d0531c2-2412
07/16/2026
Full time
Some see the railway as transportation, while at Plasser American we see it as transformation. The story of how steel tracks turned the American promise into American progress and forged a trusted pathway to the possibilities of the future. It's a story that continues today, an American legacy unfolding mile by mile. There is a lot riding on those tracks and we know that support, quality and know-how are all important aspects in staying on track. That's why the Plasser American tradition begins with a promise. A promise to do things right. An unapologetic commitment to quality that makes us the longtime trusted leader in cutting edge American made innovations for the North American railway. It's a promise to see things differently to turn ordinary steel into safer passages. To be a partner that you can count on to engineer solutions for the challenges of today and for the opportunities of tomorrow. From research and design, expert manufacturing and delivering unapparelled services, our customers trust us to keep them ahead of the curve. Progress is about more than getting from Point A to Point B. It's knowing you have a trusted foundation to move you forward toward new possibilities waiting around the corner. Join Plasser American to become part of our team forging ahead towards new opportunities in railway maintenance. The railway is a path to the future, choose this path and apply today. Mid-to-Senior Project Manager Location: Chesapeake, VA Travel Requirement: Up to 25% (project site visits) Plasser American Corporation (PAC) is seeking a Mid-to-Senior Project Manager to lead and coordinate critical railroad equipment projects from manufacturing through commissioning and final handover. This role is ideal for someone with a solid foundation in engineering, a strong background in project management, and a desire to make a tangible impact on complex, high-stakes deliverables in the railroad industry. Key Responsibilities Lead the end-to-end project lifecycle-including planning, execution, commissioning, and handover-while maintaining rigorous documentation of project milestones and deliverables. Represent PAC in meetings with internal teams, customers, contractors, and senior management to align expectations, resolve issues, and communicate project progress. Oversee and coordinate the activities of project engineers and support staff, ensuring timely, on-budget delivery in accordance with contract scope and technical requirements. Monitor project risk, assess potential impacts, and take proactive measures to ensure execution remains on track. Review and manage project financials and delivery schedules across all engineering and manufacturing disciplines; communicate financial status and forecasts to management. Maintain consistent, professional communication with customers, vendors, and internal teams-strengthening stakeholder relationships across all functions. Ensure scope, schedule, and cost changes are controlled and documented, maintaining alignment with contractual obligations and funding. Conduct regular visits to active sites and partner facilities to supervise on-the-ground progress and resolve technical or procedural challenges. Maintain structured project documentation, including schedules, cost tracking, and change control records. Support root-cause analysis and assist in the development of technical solutions in collaboration with design, manufacturing, and service teams. Track and report project performance through timely updates, status summaries, and risk assessments for internal and external reporting. Ensure project adherence to company and industry quality standards, and safety, especially in relation to specialized rail equipment. Collaborate effectively with international teams located in Austria, India, Australia, and other global locations. Flexibility to attend meetings outside of standard business hours-including early mornings or late nights due to time zone differences-is required. Required Qualifications Bachelor's degree in Engineering, Project Management, or a related technical field preferred. Minimum 5 years of project management experience -preferably with heavy equipment or complex mechanical/rail systems. Strong working knowledge of the railroad industry and prior experience interfacing with class one railroad and transit is a significant advantage. PMP certification preferred (or willingness to obtain within 1 year of employment). Proven expertise with Microsoft Office Suite (Excel, Word, Project, PowerPoint, Visio, Teams). Experience with scheduling software (e.g., MS Project, Primavera, or equivalent). Strong organizational skills and attention to detail. Effective communicator with demonstrated leadership in cross-functional environments. Willingness and ability to travel domestically and internationally up to 25%. Benefits: Accrue 80 Hours of Paid Time Off during your first year of employment 10 Paid Holidays per year 401(k) match of $0.50 for every $1.00 you contribute up to 6% of your salary You may receive a merit bonus after completion of the audit at the end of the fiscal year Free Short and Long Term Disability after 90 days of employment Free Life Insurance - 2 times your annual salary Company Events Free employee medical and dental coverage. - valued at $7,500.00 About Plasser American: As part of the Plasser family brand, which is the largest Maintenance of Way equipment provider in the world, PAC is a rapidly growing provider of railway equipment in North America. Continuing for the next few years, PAC will continue to make significant investments in the North American Market including a new office building and a substantial addition to our manufacturing facility. PAC is making the needed investments to continue its growth trajectory for many years to come. The next several years will be an exciting time of transformation. We look to the future to enhance our team and achieve our goals. Compensation details: 00 Yearly Salary PIce3b1d0531c2-2412
Please note, this is a fully onsite position at our facility in Greensboro, NC. Technical Summary: The Senior Epic Systems Analyst III supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior subject matter expert responsible for advanced analysis, design, configuration, implementation, and optimization of Epic applications. This role evaluates complex clinical and business requirements, translates them into scalable application solutions, and supports large projects, system implementations, and upgrades while ensuring alignment with organizational standards, Epic best practices, and regulatory requirements. Leveraging strong analytical and workflow design skills, the analyst identifies opportunities for improvement, enhances system functionality and user experience, and supports all phases of the application lifecycle-from requirements gathering and build to testing, implementation, optimization, and ongoing support. Working closely with clinical leaders, stakeholders, and cross-functional IT teams, the role acts as a trusted advisor to ensure the long-term stability, scalability, and effectiveness of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
07/11/2026
Full time
Please note, this is a fully onsite position at our facility in Greensboro, NC. Technical Summary: The Senior Epic Systems Analyst III supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior subject matter expert responsible for advanced analysis, design, configuration, implementation, and optimization of Epic applications. This role evaluates complex clinical and business requirements, translates them into scalable application solutions, and supports large projects, system implementations, and upgrades while ensuring alignment with organizational standards, Epic best practices, and regulatory requirements. Leveraging strong analytical and workflow design skills, the analyst identifies opportunities for improvement, enhances system functionality and user experience, and supports all phases of the application lifecycle-from requirements gathering and build to testing, implementation, optimization, and ongoing support. Working closely with clinical leaders, stakeholders, and cross-functional IT teams, the role acts as a trusted advisor to ensure the long-term stability, scalability, and effectiveness of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
Please note, this is a fully onsite position at our facility in Greensboro, NC. Technical Summary: The System Administrator III, Health Systems (Epic Tapestry, Referrals) supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic applications. This role evaluates complex clinical and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory requirements, and industry standards. Leveraging advanced analytical, technical, and workflow design expertise, the Systems Administrator III, Health Systems (Epic Tapestry, Referrals) leads and supports large-scale projects, system implementations, upgrades, and optimization initiatives. The position identifies opportunities to improve system functionality, operational efficiency, and the end-user experience while supporting all phases of the application lifecycle, including requirements gathering, design, build, testing, implementation, training, optimization, and production support. Working collaboratively with clinical leaders, business stakeholders, vendors, and cross-functional IT teams, this role serves as a trusted advisor, providing strategic guidance and technical expertise to ensure the stability, scalability, performance, and long-term success of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
07/11/2026
Full time
Please note, this is a fully onsite position at our facility in Greensboro, NC. Technical Summary: The System Administrator III, Health Systems (Epic Tapestry, Referrals) supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic applications. This role evaluates complex clinical and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory requirements, and industry standards. Leveraging advanced analytical, technical, and workflow design expertise, the Systems Administrator III, Health Systems (Epic Tapestry, Referrals) leads and supports large-scale projects, system implementations, upgrades, and optimization initiatives. The position identifies opportunities to improve system functionality, operational efficiency, and the end-user experience while supporting all phases of the application lifecycle, including requirements gathering, design, build, testing, implementation, training, optimization, and production support. Working collaboratively with clinical leaders, business stakeholders, vendors, and cross-functional IT teams, this role serves as a trusted advisor, providing strategic guidance and technical expertise to ensure the stability, scalability, performance, and long-term success of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
Please note, this is a fully onsite position at our facility in Greensboro, NC. Technical Summary: The System Administrator III, Health Systems (Epic MyChart) supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic applications. This role evaluates complex clinical and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory requirements, and industry standards. Leveraging advanced analytical, technical, and workflow design expertise, the Systems Administrator III, Health Systems (Epic MyChart) leads and supports large-scale projects, system implementations, upgrades, and optimization initiatives. The position identifies opportunities to improve system functionality, operational efficiency, and the end-user experience while supporting all phases of the application lifecycle, including requirements gathering, design, build, testing, implementation, training, optimization, and production support. Working collaboratively with clinical leaders, business stakeholders, vendors, and cross-functional IT teams, this role serves as a trusted advisor, providing strategic guidance and technical expertise to ensure the stability, scalability, performance, and long-term success of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
07/11/2026
Full time
Please note, this is a fully onsite position at our facility in Greensboro, NC. Technical Summary: The System Administrator III, Health Systems (Epic MyChart) supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic applications. This role evaluates complex clinical and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory requirements, and industry standards. Leveraging advanced analytical, technical, and workflow design expertise, the Systems Administrator III, Health Systems (Epic MyChart) leads and supports large-scale projects, system implementations, upgrades, and optimization initiatives. The position identifies opportunities to improve system functionality, operational efficiency, and the end-user experience while supporting all phases of the application lifecycle, including requirements gathering, design, build, testing, implementation, training, optimization, and production support. Working collaboratively with clinical leaders, business stakeholders, vendors, and cross-functional IT teams, this role serves as a trusted advisor, providing strategic guidance and technical expertise to ensure the stability, scalability, performance, and long-term success of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
Technical Summary The Epic Systems Analyst III supports the Patient Access and Hospital Operations Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic Prelude and related Patient Access applications, with secondary support for Epic Grand Central workflows. This role analyzes complex operational and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory standards, and industry requirements. Leveraging advanced technical, analytical, and workflow design expertise, the Epic Systems Analyst III leads and supports enterprise initiatives focused on patient registration, identity management, insurance verification, eligibility, admissions, and patient access workflows, while also supporting Grand Central functionality related to patient movement, admissions, discharges, transfers (ADT), and hospital operations. The position identifies opportunities to improve system performance, data integrity, operational efficiency, and the patient and staff experience while supporting the full application lifecycle, including requirements gathering, design, configuration, testing, implementation, optimization, training, and production support. Working collaboratively with Patient Access, Revenue Cycle, Hospital Operations, clinical leaders, business stakeholders, vendors, and cross-functional IT teams, the Epic Systems Analyst III serves as a trusted advisor by providing strategic guidance and technical expertise to ensure the stability, scalability, interoperability, and long-term success of Epic Patient Access solutions. This role promotes standardized workflows, supports regulatory and operational compliance, and drives continuous improvement across patient registration, identity management, insurance eligibility, admissions, patient movement, and downstream system integrations. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
07/11/2026
Full time
Technical Summary The Epic Systems Analyst III supports the Patient Access and Hospital Operations Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic Prelude and related Patient Access applications, with secondary support for Epic Grand Central workflows. This role analyzes complex operational and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory standards, and industry requirements. Leveraging advanced technical, analytical, and workflow design expertise, the Epic Systems Analyst III leads and supports enterprise initiatives focused on patient registration, identity management, insurance verification, eligibility, admissions, and patient access workflows, while also supporting Grand Central functionality related to patient movement, admissions, discharges, transfers (ADT), and hospital operations. The position identifies opportunities to improve system performance, data integrity, operational efficiency, and the patient and staff experience while supporting the full application lifecycle, including requirements gathering, design, configuration, testing, implementation, optimization, training, and production support. Working collaboratively with Patient Access, Revenue Cycle, Hospital Operations, clinical leaders, business stakeholders, vendors, and cross-functional IT teams, the Epic Systems Analyst III serves as a trusted advisor by providing strategic guidance and technical expertise to ensure the stability, scalability, interoperability, and long-term success of Epic Patient Access solutions. This role promotes standardized workflows, supports regulatory and operational compliance, and drives continuous improvement across patient registration, identity management, insurance eligibility, admissions, patient movement, and downstream system integrations. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry and is the exclusive recommended service provider for nearly all business aircraft manufacturers in the world including Airbus, Bell, Boeing, Bombardier, Cessna, Daher, Dassault, Embraer, Gulfstream, Hawker, HondaJet, Leonardo, and Pilatus. Our services are delivered through a“SaaS plus” model and we support over 20,000 aircraft on our maintenance tracking platform and over 31,000 engines on our engine health monitoring platform. Additionally, CAMP provides shop floor management ERP systems to over 1,300 aircraft maintenance facilities and parts suppliers around the world. CAMP has grown from a single location company in 2001, to over 800 employees in 12 locations around the world. Inventory Locator Service (ILS), a division of CAMP has helped customers by collecting data about parts available in the marketplace and organizing them into one user-friendly database. The new and used parts locator service developed by ILS has helped numerous customers in the aviation, marine, and defense sectors find the parts they need, streamline procurement, sell their parts inventory, improve their MRO services, and automate their supply chain operations. Job Summary: ILS is in search of a Database Administrator to handle capacity planning, evaluate database server hardware, and manage all aspects of our Oracle and SQL server databases as well as Linux Servers including installation, configuration, design, and data migration. Additional responsibilities include performance monitoring, security, backups, troubleshooting, and data recovery. Responsibilities:
System& ETL Management - Only resource assigned in overseeing all database administration maintenance, tuning and troubleshooting of roughly 20 Oracle, SQL Server databases and Linux Servers . Perform regular patching and upgrades of database and ETL application server software Oracle Data Integrator (ODI). Create and document changes to ETL processes. Refine and automate all system processes, track issues, and document changes.
High Availability - Design, implement, and administer procedures and tools to maintain high availability, capacity, optimal performance and successful backup and recovery of databases and application services. Management of all co-lo databases with Oracle Data Guard and SQL Server Integration Services .
Security Compliance - Administer security and authorization access for all databases except e-business suite.
Performance - Monitor database availability, capacity, performance, and implement required changes to ensure continued service, and optimize database related application performance.
Maintain DBAOps / BI Environment - Manage databases through multiple product lifecycle environments, from development to mission critical production systems through to decommissioning on both virtual and physical systems . Create sandboxes (DataOps environments) and perform deployments and configurations to support both Development and Database department team members. Work closely with BI Architect for database schema changes and deployments. Ensure high levels BI Systems availability through systems administration/support and change management with PowerBI Gateway and Oracle Business Intelligence Enterprise Edition (OBIEE). On-call 24x7.
Requirements:
Bachelor’s Degree in Computer Engineering, Computer Science or related coursework.
Strong proven experience as a Database Administrator.
RAC (real application cluster) experience is a must!
Strong Oracle (ODI/Oracle Data Guard/OBIEE), SQL and Linux experience is a must!
Knowledge of ETL processes.
Excellent communication and problem-solving skills.
Comfortable with being on-call 24/7.
Team Player whom is extremely collaborative.
What we offer
Competitive salary
Fast-growing environment
Generous company benefits including medical, dental and vision insurance; short-term disability, 401k
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
06/22/2020
Full time
CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry and is the exclusive recommended service provider for nearly all business aircraft manufacturers in the world including Airbus, Bell, Boeing, Bombardier, Cessna, Daher, Dassault, Embraer, Gulfstream, Hawker, HondaJet, Leonardo, and Pilatus. Our services are delivered through a“SaaS plus” model and we support over 20,000 aircraft on our maintenance tracking platform and over 31,000 engines on our engine health monitoring platform. Additionally, CAMP provides shop floor management ERP systems to over 1,300 aircraft maintenance facilities and parts suppliers around the world. CAMP has grown from a single location company in 2001, to over 800 employees in 12 locations around the world. Inventory Locator Service (ILS), a division of CAMP has helped customers by collecting data about parts available in the marketplace and organizing them into one user-friendly database. The new and used parts locator service developed by ILS has helped numerous customers in the aviation, marine, and defense sectors find the parts they need, streamline procurement, sell their parts inventory, improve their MRO services, and automate their supply chain operations. Job Summary: ILS is in search of a Database Administrator to handle capacity planning, evaluate database server hardware, and manage all aspects of our Oracle and SQL server databases as well as Linux Servers including installation, configuration, design, and data migration. Additional responsibilities include performance monitoring, security, backups, troubleshooting, and data recovery. Responsibilities:
System& ETL Management - Only resource assigned in overseeing all database administration maintenance, tuning and troubleshooting of roughly 20 Oracle, SQL Server databases and Linux Servers . Perform regular patching and upgrades of database and ETL application server software Oracle Data Integrator (ODI). Create and document changes to ETL processes. Refine and automate all system processes, track issues, and document changes.
High Availability - Design, implement, and administer procedures and tools to maintain high availability, capacity, optimal performance and successful backup and recovery of databases and application services. Management of all co-lo databases with Oracle Data Guard and SQL Server Integration Services .
Security Compliance - Administer security and authorization access for all databases except e-business suite.
Performance - Monitor database availability, capacity, performance, and implement required changes to ensure continued service, and optimize database related application performance.
Maintain DBAOps / BI Environment - Manage databases through multiple product lifecycle environments, from development to mission critical production systems through to decommissioning on both virtual and physical systems . Create sandboxes (DataOps environments) and perform deployments and configurations to support both Development and Database department team members. Work closely with BI Architect for database schema changes and deployments. Ensure high levels BI Systems availability through systems administration/support and change management with PowerBI Gateway and Oracle Business Intelligence Enterprise Edition (OBIEE). On-call 24x7.
Requirements:
Bachelor’s Degree in Computer Engineering, Computer Science or related coursework.
Strong proven experience as a Database Administrator.
RAC (real application cluster) experience is a must!
Strong Oracle (ODI/Oracle Data Guard/OBIEE), SQL and Linux experience is a must!
Knowledge of ETL processes.
Excellent communication and problem-solving skills.
Comfortable with being on-call 24/7.
Team Player whom is extremely collaborative.
What we offer
Competitive salary
Fast-growing environment
Generous company benefits including medical, dental and vision insurance; short-term disability, 401k
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
