Major Incident Management & NOC

Job Title: Manager (Major Incident Management & NOC ) Location: Onsite - Wilmington, DE (Day1 Onsite) Employment Type: Full-time Role Summary The Major Incident Management & NOC Lead is responsible for end-to-end command and control of the enterprise's 24x7 operational monitoring and incident response. This role leads the MIM and NOC function, drives Major Incident (P1/P2) execution, ensures rapid service restoration, and continuously improves operational maturity through problem management, automation, observability enhancements, and SLA governance. Regards, Mamatha Kandukuri Sr. Resource Specialist Enterprise business data LLC Mail: 2201 Spinks Rd, Suite 154 Flower Mound, TX 75022