Job Description
Description
We are seeking a Licensed Helth Insurance Agent to support Medicare sales initiatives, with an initial focus on Dual Eligible Special Needs Plans (D-SNP) and a transition to Individual Plans (IFP) during the Annual Enrollment Period (AEP) beginning October 1.
This role plays a critical part in helping eligible beneficiaries understand their healthcare coverage options and enroll in the plan that best fits their needs. Representatives will handle both inbound and outbound calls in a high-volume, fast-paced environment.
Key Responsibilities
Educate prospective members on Medicare, Medicaid, and Individual plan options, including D-SNP offerings
Assist dual-eligible beneficiaries in enrolling into Sentara's Community Complete (HMO D-SNP) plan
Conduct needs assessments to recommend appropriate coverage based on eligibility and healthcare needs
Provide benefit explanations, plan comparisons, and accurate quotes
Complete telephonic enrollments in compliance with CMS regulations and company policies
Handle high volumes of inbound calls driven by ongoing marketing campaigns
Execute outbound outreach efforts, including:
Contacting Medicaid members eligible for DSNP alignment
Following up on care coordinator referrals
Supporting C-SNP retention efforts (verification/documentation outreach)
Reaching out to individuals aging off family plans (age 26+) for IFP enrollment
Route misdirected calls and provide appropriate resources when prospects are not eligible
Maintain all required licensure, certifications, and annual training (including AHIP)
Licensed Insurance Agent, Health Insurance, Medicare, Medicaid, DSNIP, CMS, Individual Plan, Licensed Health Insurance
Work Volume
Primary focus on D-SNP enrollment and alignment initiatives through September
Transition to Individual Plan sales during AEP
Support a large-scale initiative to align approximately 11,000 Medicaid members
Handle significant call volume driven by multiple marketing campaigns (May-December)
Balance inbound activity with outbound calling during slower periods
Licensed Insurance Agent,Health Insurance
Additional Skills & Qualifications
Active Virginia Health Insurance License (required)
AHIP certification (or ability to obtain)
Experience in Medicare sales, health insurance, or call center environment preferred
Strong communication, sales, and customer engagement skills
Ability to navigate compliance-heavy environments and follow regulatory guidelines
Comfortable working in a high-volume, performance-driven setting
Experience Level
Intermediate Level
Job Type & Location This is a Contract position based out of VIRGINIA BEACH, VA.
Pay and Benefits The pay range for this position is $22.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a fully remote position.
Application Deadline This position is anticipated to close on Jul 3, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.