Job Description
Job Description Job Description WHY WORK HERE
120-year-old, 4th generation family business - stable, respected, and genuinely invested in your success
Real territory with existing accounts from day one - you're not cold-calling from a spreadsheet
Technical products, long-term customer relationships, and commission that grows as your book grows
OUR STORY
Root, Neal & Company has been part of Western New York's industrial fabric since 1905. We're a 4th generation, family-owned distributor of pumps, power transmission, steam specialties, lubrication, fluid power, and precision scales - headquartered in Buffalo with customers across WNY, the Southern Tier, and beyond. Some of the manufacturer brands on our shelves today were there when we opened. Our customers have been buying from us for decades - in some cases, generations. That's not an accident. It's what happens when you show up, know your stuff, and treat people right.
THE ROLE
You'll own a territory of industrial accounts across Western New York - manufacturers, quarries, food processors, utilities, and more. Some of these customers have been buying from us for years and need a rep who shows up, knows the product, and earns their trust. Others haven't heard from us in a while and need someone to reconnect with them. Both are your job.
WHAT YOU'LL DO DAY TO DAY
Drive your territory and meet customers in person - this is a road job, not a desk job
Build relationships with maintenance supervisors, plant managers, engineers, and buyers
Quote products from our full line - power transmission, pumps, lubrication, steam specialties, scales
Prospect for new accounts while keeping existing customers buying and growing
Follow up on quotes, close orders, and make sure customers get what they need on time
Log your activity in our CRM so nothing falls through the cracks
ABOUT YOU
2+ years in outside sales - industrial distribution, MRO, construction supply, or similar
Mechanically curious - you don't need an engineering degree, but you need to understand what you're selling
A relationship builder, not a pitch person - our customers buy from people they trust
Self-directed and comfortable managing your own schedule and pipeline
Valid driver's license; lives in or near Western New York