In The News: Solifi Acquired DataScan on September 23, 2025: Solifi, a global leader in secured finance technology, today announced the acquisition of DataScan, a trusted North American leader in wholesale finance and inventory risk management. About DataScan: Headquartered in Alpharetta, Georgia, DataScan stands at the forefront of delivering cutting-edge wholesale asset financing and inventory risk management solutions. Our commitment lies in empowering lenders to efficiently oversee their operations and manage risk through our technologies, knowledge, and expertise. With our connected commercial ecosystem, we continue to evolve the dealer commercial lending industry. Exciting Job Opportunity Alert! We at DataScan's Risk Management (RM) Operations Team are on the hunt for a spirited, goal-oriented Field Risk Specialist (FRS) to supercharge our national field team. Your role is to lead the charge executing high-stakes floorplan audits at a wide range of wholesale and retail dealer locations across your assigned territory. As an FRS, your work will be far from mundane. You'll be tasked with physically verifying floor planned inventory, transforming detective work into an art as you inspect dealership records, and showcasing your problem-solving skills as you determine the disposition of missing inventory using Ai's state of the art mobile audit application. Expect a fast-paced, dynamic environment where you're constantly interacting with dealer personnel, unraveling audit results, and communicating with client representatives. Every day you'll flex your analytical muscles, reviewing and authenticating dealer records and other documents related to sold, missing, and damaged inventory units. But that's not all. You'll also play a vital role in risk management, becoming the gatekeeper of inventory status by recording detailed information in our Onsite mobile audit application and ensuring the legitimacy of Motor Vehicle Titles. If you love the thrill of on-the-ground operations and have a knack for risk assessment, then this is the career opportunity you've been waiting for. Join us and redefine what is means to be a Field Risk Specialist. This is a Field Based Position so you will not be assigned to a local office. Essential Functions: Verify in stock inventory by inspecting the VIN/serial number for each floorplanned inventory unit. Meet with authorized dealership personnel to identify the disposition of missing inventory units. Review and verify the authenticity of dealer records and other documentation associated with sold, missing and damaged inventory units. Verify the status of MSOs and titles. Record status information for each inventory unit in the Ai mobile audit application. Record information about dealer visit. Review audit results with dealer personnel. Communicate with client representatives about audit results, dealer conditions, and risk potential. Candidates must be located in Rockville, MD or the immediate area Ability to work independently with strong work ethic Professional demeanor with excellent communication and interpersonal skills Excellent problem solving and decision-making abilities Basic computer literacy required Occasional travel outside of local territory may be required from time-to-time Lifting and moving boxes may be required from time-to-time Valid driver's license with the ability to travel overnight (5 to 7 nights average of overnight travel monthly) High School diploma or GED required, college preferred Two years or more of applicable experience in: floorplan auditing, banking/financial services, automotive, customer service, field services or related industry. Compensation & Benefits: At DataScan, our associates are our number one asset. We offer competitive compensation with paid time-off, company vehicle or monthly vehicle allowance, expense reimbursement, excellent health care and retirement benefits. Compensation and benefits include: Competitive compensation Company vehicle or monthly vehicle allowance Expense reimbursement Flexible health insurance options, including vision and dental coverage 401K retirement savings plan, including company contributions Wellness incentives Paid Parental Leave Education Reimbursement Meal Allowance/Reimbursement when traveling overnight Learn more at: Onsite Floorplan Physical Audit Solution DataScan DataScan Alpharetta GA Facebook Careers DataScan () Homepage Solifi Compensation details: 5 Yearly Salary PI012b6661be7d-7006
06/26/2026
Full time
In The News: Solifi Acquired DataScan on September 23, 2025: Solifi, a global leader in secured finance technology, today announced the acquisition of DataScan, a trusted North American leader in wholesale finance and inventory risk management. About DataScan: Headquartered in Alpharetta, Georgia, DataScan stands at the forefront of delivering cutting-edge wholesale asset financing and inventory risk management solutions. Our commitment lies in empowering lenders to efficiently oversee their operations and manage risk through our technologies, knowledge, and expertise. With our connected commercial ecosystem, we continue to evolve the dealer commercial lending industry. Exciting Job Opportunity Alert! We at DataScan's Risk Management (RM) Operations Team are on the hunt for a spirited, goal-oriented Field Risk Specialist (FRS) to supercharge our national field team. Your role is to lead the charge executing high-stakes floorplan audits at a wide range of wholesale and retail dealer locations across your assigned territory. As an FRS, your work will be far from mundane. You'll be tasked with physically verifying floor planned inventory, transforming detective work into an art as you inspect dealership records, and showcasing your problem-solving skills as you determine the disposition of missing inventory using Ai's state of the art mobile audit application. Expect a fast-paced, dynamic environment where you're constantly interacting with dealer personnel, unraveling audit results, and communicating with client representatives. Every day you'll flex your analytical muscles, reviewing and authenticating dealer records and other documents related to sold, missing, and damaged inventory units. But that's not all. You'll also play a vital role in risk management, becoming the gatekeeper of inventory status by recording detailed information in our Onsite mobile audit application and ensuring the legitimacy of Motor Vehicle Titles. If you love the thrill of on-the-ground operations and have a knack for risk assessment, then this is the career opportunity you've been waiting for. Join us and redefine what is means to be a Field Risk Specialist. This is a Field Based Position so you will not be assigned to a local office. Essential Functions: Verify in stock inventory by inspecting the VIN/serial number for each floorplanned inventory unit. Meet with authorized dealership personnel to identify the disposition of missing inventory units. Review and verify the authenticity of dealer records and other documentation associated with sold, missing and damaged inventory units. Verify the status of MSOs and titles. Record status information for each inventory unit in the Ai mobile audit application. Record information about dealer visit. Review audit results with dealer personnel. Communicate with client representatives about audit results, dealer conditions, and risk potential. Candidates must be located in Rockville, MD or the immediate area Ability to work independently with strong work ethic Professional demeanor with excellent communication and interpersonal skills Excellent problem solving and decision-making abilities Basic computer literacy required Occasional travel outside of local territory may be required from time-to-time Lifting and moving boxes may be required from time-to-time Valid driver's license with the ability to travel overnight (5 to 7 nights average of overnight travel monthly) High School diploma or GED required, college preferred Two years or more of applicable experience in: floorplan auditing, banking/financial services, automotive, customer service, field services or related industry. Compensation & Benefits: At DataScan, our associates are our number one asset. We offer competitive compensation with paid time-off, company vehicle or monthly vehicle allowance, expense reimbursement, excellent health care and retirement benefits. Compensation and benefits include: Competitive compensation Company vehicle or monthly vehicle allowance Expense reimbursement Flexible health insurance options, including vision and dental coverage 401K retirement savings plan, including company contributions Wellness incentives Paid Parental Leave Education Reimbursement Meal Allowance/Reimbursement when traveling overnight Learn more at: Onsite Floorplan Physical Audit Solution DataScan DataScan Alpharetta GA Facebook Careers DataScan () Homepage Solifi Compensation details: 5 Yearly Salary PI012b6661be7d-7006
Job Description Job Description About Tonix Tonix is a fully integrated biotechnology company, publicly traded on NASDAQ (ticker: TNXP), with marketed products and a pipeline of development candidates The Company is focused on commercializing, developing, discovering, and licensing therapeutics to treat and prevent human disease. In August 2025, Tonix received FDA approval for Tonmya (cyclobenzaprine HCl sublingual tablets), a first-in-class, once-daily, non-opioid treatment for fibromyalgia. Tonmya is the first new fibromyalgia therapy approved in over 15 years, following successful Phase 3 trials demonstrating significant symptom improvement. Commercial launch is expected in the fourth quarter of 2025. Tonix also markets Zembrace SymTouch (sumatriptan injection) 3 mg and Tosymra (sumatriptan nasal spray) 10 mg, both indicated for the treatment of acute migraine with or without aura in adults. Tonix's development portfolio includes product candidates in central nervous system (CNS), immunology, immuno-oncology infectious disease and rare disease. The CNS pipeline features both small molecules and biologics to treat pain, neurologic, psychiatric, and addiction conditions. The immunology portfolio includes biologics to address organ transplant rejection, autoimmunity, and cancer. The infectious disease pipeline includes a vaccine in development to prevent smallpox and monkeypox, which also serves as a live virus vaccine platform for other infectious diseases. Finally, the rare disease portfolio includes a product in development for Prader-Willi syndrome, which has both orphan drug designation and rare pediatric disease designation grants from the FDA. Tonix owns and operates a state-of-the art infectious disease research facility in Frederick, Md. Please visit for specifics on the pipeline. All of Tonix's product candidates are investigational new drugs or biologics and have not been approved for any indication. Position Overview Tonix Pharmaceuticals is seeking a highly motivated Associate Scientist to join our multidisciplinary R&D team at the Frederick Research & Development Center. This role integrates computational protein structure analysis with hands-on molecular biology and protein biochemistry. The successful candidate will contribute to host-directed therapeutic discovery, antiviral platforms, and vaccine design by combining AI/ML-based protein modeling with molecular biology and protein science to generate, express, and analyze protein targets. Key Responsibilities Perform protein structure modeling and design using platforms such as AlphaFold2/3, ESM, RFdiffusion, ProteinMPNN, and NetMHC. Build and refine bioinformatics workflows for large-scale sequence and structural analysis of host and viral proteins Perform molecular cloning, PCR, DNA and RNA isolation, bacterial transformation, and mutagenesis to generate expression constructs. Carry out protein expression and purification followed by protein characterization Collaborate with Tonix's imaging and cell biology teams to translate computational predictions into testable hypotheses in assays and animal models. Contribute to the development of user-friendly computational pipelines and visualization tools for internal scientists. Document and communicate results in reports, regulatory filings, and presentations to internal teams, collaborators, and external partners. Maintain awareness of emerging computational biology technologies to enhance Tonix's drug discovery capabilities. Required Qualifications B.S. or M.S. in Microbiology, Biochemistry, Bioinformatics, Computational Biology, or related field. Hands-on experience with protein structure prediction and computational protein design tools. Familiarity with core molecular biology and protein biochemistry methods (PCR, cloning, bacterial expression, Western blotting). Strong communication skills and ability to work in cross-functional teams within Tonix's integrated discovery pipeline. Preferred: Experience with cloud computing platforms (Google Cloud, AWS) for large-scale protein modeling. Exposure to machine learning approaches in protein design and immunology. Prior experience with protein engineering for therapeutic applications. Track record of contributions to publications, posters, or conference presentations. Proficiency in Python, especially ML/AI packages. Experience in Linux operating systems and shell programming is desirable. Recruitment & Staffing Agencies Tonix does not accept agency resumes unless contacted directly by internal Tonix Talent Acquisition. Please do not forward resumes to Tonix employees or any other company location; Tonix is not responsible for any fees related to unsolicited resumes. Compensation & Benefits Annualized base salary ranges from $60,000 to $90,000 plus target incentive; actual salaries will vary and may be above or below this range commensurate with several factors including experience, education, training, location, and merit. Tonix provides a comprehensive compensation and benefits package which includes: Medical, Dental & Vision Insurance, Basic and Voluntary Life and AD&D Insurance, Short- and Long-Term Disability Insurance, Flexible Spending Accounts, Health Savings Account, and Employee Assistance Programs Pet Insurance Retirement Savings 401k with company match and annual discretionary stock options Generous Paid Time Off, Sick Time, & Paid Holidays Career Development and Training Tonix provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, genetics, or any other characteristic protected by law. In addition to federal law requirements, Tonix complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training. Tonix expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic, information, disability, veteran status, or any other characteristic protected by law.
06/26/2026
Full time
Job Description Job Description About Tonix Tonix is a fully integrated biotechnology company, publicly traded on NASDAQ (ticker: TNXP), with marketed products and a pipeline of development candidates The Company is focused on commercializing, developing, discovering, and licensing therapeutics to treat and prevent human disease. In August 2025, Tonix received FDA approval for Tonmya (cyclobenzaprine HCl sublingual tablets), a first-in-class, once-daily, non-opioid treatment for fibromyalgia. Tonmya is the first new fibromyalgia therapy approved in over 15 years, following successful Phase 3 trials demonstrating significant symptom improvement. Commercial launch is expected in the fourth quarter of 2025. Tonix also markets Zembrace SymTouch (sumatriptan injection) 3 mg and Tosymra (sumatriptan nasal spray) 10 mg, both indicated for the treatment of acute migraine with or without aura in adults. Tonix's development portfolio includes product candidates in central nervous system (CNS), immunology, immuno-oncology infectious disease and rare disease. The CNS pipeline features both small molecules and biologics to treat pain, neurologic, psychiatric, and addiction conditions. The immunology portfolio includes biologics to address organ transplant rejection, autoimmunity, and cancer. The infectious disease pipeline includes a vaccine in development to prevent smallpox and monkeypox, which also serves as a live virus vaccine platform for other infectious diseases. Finally, the rare disease portfolio includes a product in development for Prader-Willi syndrome, which has both orphan drug designation and rare pediatric disease designation grants from the FDA. Tonix owns and operates a state-of-the art infectious disease research facility in Frederick, Md. Please visit for specifics on the pipeline. All of Tonix's product candidates are investigational new drugs or biologics and have not been approved for any indication. Position Overview Tonix Pharmaceuticals is seeking a highly motivated Associate Scientist to join our multidisciplinary R&D team at the Frederick Research & Development Center. This role integrates computational protein structure analysis with hands-on molecular biology and protein biochemistry. The successful candidate will contribute to host-directed therapeutic discovery, antiviral platforms, and vaccine design by combining AI/ML-based protein modeling with molecular biology and protein science to generate, express, and analyze protein targets. Key Responsibilities Perform protein structure modeling and design using platforms such as AlphaFold2/3, ESM, RFdiffusion, ProteinMPNN, and NetMHC. Build and refine bioinformatics workflows for large-scale sequence and structural analysis of host and viral proteins Perform molecular cloning, PCR, DNA and RNA isolation, bacterial transformation, and mutagenesis to generate expression constructs. Carry out protein expression and purification followed by protein characterization Collaborate with Tonix's imaging and cell biology teams to translate computational predictions into testable hypotheses in assays and animal models. Contribute to the development of user-friendly computational pipelines and visualization tools for internal scientists. Document and communicate results in reports, regulatory filings, and presentations to internal teams, collaborators, and external partners. Maintain awareness of emerging computational biology technologies to enhance Tonix's drug discovery capabilities. Required Qualifications B.S. or M.S. in Microbiology, Biochemistry, Bioinformatics, Computational Biology, or related field. Hands-on experience with protein structure prediction and computational protein design tools. Familiarity with core molecular biology and protein biochemistry methods (PCR, cloning, bacterial expression, Western blotting). Strong communication skills and ability to work in cross-functional teams within Tonix's integrated discovery pipeline. Preferred: Experience with cloud computing platforms (Google Cloud, AWS) for large-scale protein modeling. Exposure to machine learning approaches in protein design and immunology. Prior experience with protein engineering for therapeutic applications. Track record of contributions to publications, posters, or conference presentations. Proficiency in Python, especially ML/AI packages. Experience in Linux operating systems and shell programming is desirable. Recruitment & Staffing Agencies Tonix does not accept agency resumes unless contacted directly by internal Tonix Talent Acquisition. Please do not forward resumes to Tonix employees or any other company location; Tonix is not responsible for any fees related to unsolicited resumes. Compensation & Benefits Annualized base salary ranges from $60,000 to $90,000 plus target incentive; actual salaries will vary and may be above or below this range commensurate with several factors including experience, education, training, location, and merit. Tonix provides a comprehensive compensation and benefits package which includes: Medical, Dental & Vision Insurance, Basic and Voluntary Life and AD&D Insurance, Short- and Long-Term Disability Insurance, Flexible Spending Accounts, Health Savings Account, and Employee Assistance Programs Pet Insurance Retirement Savings 401k with company match and annual discretionary stock options Generous Paid Time Off, Sick Time, & Paid Holidays Career Development and Training Tonix provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, genetics, or any other characteristic protected by law. In addition to federal law requirements, Tonix complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training. Tonix expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic, information, disability, veteran status, or any other characteristic protected by law.
Job Description Job Description Job description: Smyth Levenson LLP is a NYC real estate law firm exclusively representing property owners, developers, investors, management companies, and cooperative/ condominium boards. Our practice spans landlord-tenant litigation, DHCR and DHPD administrative proceedings, due diligence, and real estate transactions. We move fast, work closely with our clients, and hold ourselves to a high standard of responsiveness and results. Position Overview We are seeking a Senior Administrative Law Paralegal to support our attorneys across Housing Court litigation, DHCR/DHPD proceedings, and transactional due diligence. This is a high-volume, detail-intensive role for someone who knows New York landlord-tenant law and administrative procedure. Core Responsibilities DHCR & Rent Regulation Prepare filings for DHCR proceedings including MBR applications, rent overcharge responses, lease renewal complaints, Substantial Rehabilitation applications and other Administrative proceedings. Assist with Certificate of No Harassment (CONH) and DHPD applications and responses Research rent stabilization history and DHCR docket records. Draft correspondence and responses to agency inquiries Track regulatory deadlines and manage administrative dockets Due Diligence (Acquisitions & Dispositions) Compile and analyze rent rolls, lease abstracts, and rent stabilization registrations Research HPD violation history, open permits, ECB violations, and DOB records Review DHCR rent histories and flag overcharge exposure or deregulation issues Prepare due diligence summaries and closing checklists for attorney review Coordinate with title companies, managing agents, and opposing counsel on document collection Minimum 4 years of paralegal experience in NYC landlord-tenant, real estate, or administrative law Demonstrated experience with DHCR filings and Housing Court proceedings required Proficiency with NYSCEF, NYC Housing Court e-filing, HPD Online, and DOB BIS Strong working knowledge of the Rent Stabilization Law and Code, and DHCR Operational Bulletins Excellent organizational skills and ability to manage competing deadlines across a high-volume docket Associate's or Bachelor's degree required; ABA-approved paralegal certificate a plus Notary Public commission preferred
06/26/2026
Full time
Job Description Job Description Job description: Smyth Levenson LLP is a NYC real estate law firm exclusively representing property owners, developers, investors, management companies, and cooperative/ condominium boards. Our practice spans landlord-tenant litigation, DHCR and DHPD administrative proceedings, due diligence, and real estate transactions. We move fast, work closely with our clients, and hold ourselves to a high standard of responsiveness and results. Position Overview We are seeking a Senior Administrative Law Paralegal to support our attorneys across Housing Court litigation, DHCR/DHPD proceedings, and transactional due diligence. This is a high-volume, detail-intensive role for someone who knows New York landlord-tenant law and administrative procedure. Core Responsibilities DHCR & Rent Regulation Prepare filings for DHCR proceedings including MBR applications, rent overcharge responses, lease renewal complaints, Substantial Rehabilitation applications and other Administrative proceedings. Assist with Certificate of No Harassment (CONH) and DHPD applications and responses Research rent stabilization history and DHCR docket records. Draft correspondence and responses to agency inquiries Track regulatory deadlines and manage administrative dockets Due Diligence (Acquisitions & Dispositions) Compile and analyze rent rolls, lease abstracts, and rent stabilization registrations Research HPD violation history, open permits, ECB violations, and DOB records Review DHCR rent histories and flag overcharge exposure or deregulation issues Prepare due diligence summaries and closing checklists for attorney review Coordinate with title companies, managing agents, and opposing counsel on document collection Minimum 4 years of paralegal experience in NYC landlord-tenant, real estate, or administrative law Demonstrated experience with DHCR filings and Housing Court proceedings required Proficiency with NYSCEF, NYC Housing Court e-filing, HPD Online, and DOB BIS Strong working knowledge of the Rent Stabilization Law and Code, and DHCR Operational Bulletins Excellent organizational skills and ability to manage competing deadlines across a high-volume docket Associate's or Bachelor's degree required; ABA-approved paralegal certificate a plus Notary Public commission preferred
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity Join our top-rated Life Company team with over 60 years of dedicated service to veterans and their families. The Health Solutions department is dedicated to meeting the insurance needs of military members, specializing in Medicare and final expense insurance. Due to significant growth, we are seeking to fill this role to support our expansion. Our team is comprised of highly experienced professionals deeply committed to serving the military community. Come be part of an organization dedicated to serving more members, serving them well and helping each other succeed! USAA is seeking a talented Manager, Health Solutions, to lead a team of specialized, licensed professionals dedicated to knowing our members, understanding their Health needs, and providing appropriate solutions to facilitate their financial security. Motivates staff toward the attainment of acquisition goals and develops employees through regular coaching and feedback that leads to improved long-term sustainable results. Execute process improvements and leads organizational process changes to improve member and employee experiences. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based on the Plano, TX.; Tampa Crosstown or Phoenix Campus. Relocation assistance in NOT available for this position What you'll do: Leads and develops a team of professional licensed advisors to provide best in class Health Solution advice and solutions to members to improve their financial security. Contributes to the achievement of Life Co member, product, and financial goals through team's performance. Effectively coaches employees in sales processes and opportunities to improve overall sales results. Proactively identifies opportunities to improve operational effectiveness in Life, Health, or Retirement Income, resulting in reducing manual processes and expenses. Works with key stakeholders to implement solutions to improve operational effectiveness and performance standards to drive improved acquisition results. Maintains current knowledge of the competitive landscape, financial services industry trends, changes in technology, regulations, and/or other industry events that may impact operational functions and processes and effectively communicates this knowledge to their direct reports and peers within Health, Life or Retirement Income. Develops required operational tools and processes including workflow development, systems enhancements, and selection of other technical resources needed. May fulfill the responsibilities of a securities principal: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the resolution of complex operations issues and/or member escalations. Maintains compliance with company policies, procedures, and all applicable state and federal laws, rules, and regulations. Collaborates with strategic third-party vendors that helps USAA provide brokered products including Final Expense, Universal Life Insurance, Medicare Advantage & Prescription Drug Plans. Coordinates training/onboarding/development of third-party staffing to assist with seasonal call volumes. Responsible for efficient call center operating model that adheres to employee and member experience KPIs. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of relevant experience without bachelor's degree) 6 years of experience in financial services operations to include process improvement. 2 years of direct team lead, supervisory or management experience required. Experience implementing and managing business process improvements. Extensive sales experience in the Health, Life, or Retirement industry. Demonstrated knowledge of financial products and services relevant to life, health insurance, or retirement income. What sets you apart: US military experience through military service or a military spouse/domestic partner Current Health license Current Life License 3 or more years of experience working with Medicare products 2 or more years of direct management experience within a financial service industry Experience working/managing in a call center environment. Compensation range: The salary range for this position is: $85,040 - $162,550 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
06/26/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity Join our top-rated Life Company team with over 60 years of dedicated service to veterans and their families. The Health Solutions department is dedicated to meeting the insurance needs of military members, specializing in Medicare and final expense insurance. Due to significant growth, we are seeking to fill this role to support our expansion. Our team is comprised of highly experienced professionals deeply committed to serving the military community. Come be part of an organization dedicated to serving more members, serving them well and helping each other succeed! USAA is seeking a talented Manager, Health Solutions, to lead a team of specialized, licensed professionals dedicated to knowing our members, understanding their Health needs, and providing appropriate solutions to facilitate their financial security. Motivates staff toward the attainment of acquisition goals and develops employees through regular coaching and feedback that leads to improved long-term sustainable results. Execute process improvements and leads organizational process changes to improve member and employee experiences. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based on the Plano, TX.; Tampa Crosstown or Phoenix Campus. Relocation assistance in NOT available for this position What you'll do: Leads and develops a team of professional licensed advisors to provide best in class Health Solution advice and solutions to members to improve their financial security. Contributes to the achievement of Life Co member, product, and financial goals through team's performance. Effectively coaches employees in sales processes and opportunities to improve overall sales results. Proactively identifies opportunities to improve operational effectiveness in Life, Health, or Retirement Income, resulting in reducing manual processes and expenses. Works with key stakeholders to implement solutions to improve operational effectiveness and performance standards to drive improved acquisition results. Maintains current knowledge of the competitive landscape, financial services industry trends, changes in technology, regulations, and/or other industry events that may impact operational functions and processes and effectively communicates this knowledge to their direct reports and peers within Health, Life or Retirement Income. Develops required operational tools and processes including workflow development, systems enhancements, and selection of other technical resources needed. May fulfill the responsibilities of a securities principal: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the resolution of complex operations issues and/or member escalations. Maintains compliance with company policies, procedures, and all applicable state and federal laws, rules, and regulations. Collaborates with strategic third-party vendors that helps USAA provide brokered products including Final Expense, Universal Life Insurance, Medicare Advantage & Prescription Drug Plans. Coordinates training/onboarding/development of third-party staffing to assist with seasonal call volumes. Responsible for efficient call center operating model that adheres to employee and member experience KPIs. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of relevant experience without bachelor's degree) 6 years of experience in financial services operations to include process improvement. 2 years of direct team lead, supervisory or management experience required. Experience implementing and managing business process improvements. Extensive sales experience in the Health, Life, or Retirement industry. Demonstrated knowledge of financial products and services relevant to life, health insurance, or retirement income. What sets you apart: US military experience through military service or a military spouse/domestic partner Current Health license Current Life License 3 or more years of experience working with Medicare products 2 or more years of direct management experience within a financial service industry Experience working/managing in a call center environment. Compensation range: The salary range for this position is: $85,040 - $162,550 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Manager of Life Company Acquisition, you will lead a team of specialized, licensed professionals dedicated to knowing our members, understanding their Health, Life or Retirement income needs, and providing appropriate solutions to facilitate their financial security. Motivate staff toward the attainment of acquisition goals and develops employees through regular coaching and feedback that leads to improved long-term sustainable results. Execute process improvements and leads organizational process changes to improve member and employee experiences. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Tampa, FL. Relocation assistance is not available for this position. What you'll do: Leads and develops a team of professional licensed advisors to provide best in class Health, Life, or Retirement advice and solutions to members to improve their financial security. Contributes to the achievement of Life Co member, product, and financial goals through team's performance. Effectively coaches employees on sales processes and opportunities to improve overall sales results. Proactively identifies opportunities to improve operational effectiveness in Life, Health, or Retirement Income, resulting in reducing manual processes and expenses. Works with key stakeholders to implement solutions to improve operational effectiveness and performance standards to drive improved acquisition results. Maintains current knowledge of the competitive landscape, financial services industry trends, changes in technology, regulations, and/or other industry events that may impact operational functions and processes, and effectively communicates this knowledge to their direct reports and peers within Health, Life or Retirement Income. Develops required operational tools and processes including workflow development, systems enhancements, and selection of other technical resources needed. May fulfill the responsibilities of a securities principal: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the resolution of complex operations issues and/or member escalations. Maintains compliance with company policies, procedures, and all applicable state and federal laws, rules, and regulations. Collaborates with strategic third-party vendors that helps USAA provide brokered products including Final Expense, Universal Life Insurance, Medicare Advantage & Prescription Drug Plans. Coordinates training/onboarding/development of third-party staffing to assist with seasonal call volumes. Responsible for efficient call center operating model that adheres to employee and member experience KPIs. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of experience in financial services operations to include process improvement. 2 years of direct team lead, supervisory or management experience required. Experience implementing and managing business process improvements. Extensive sales experience in the Health, Life, or Retirement industry. Demonstrated knowledge of financial products and services relevant to life, health insurance, or retirement income. Knowledge of federal laws, rules, regulations, and applicable guidance to include NY Regulation 187, NY Reg 60, Best Interest, and CMS (Centers of Medicare and Medicaid Services). Ability to complete AHIP (America's Health Insurance Plans) and Strategic Partner carrier certifications. What sets you apart: US military experience through military service or a military spouse/domestic partner Current Life and Health license 3 or more years of direct management experience leading sales teams in Insurance and/or Financial Services industries. 1 or more years of working experience with Life, Health, or retirement income products Experience working/managing in a call center environment. Chartered Life Underwriter (CLU) or related industry designation Compensation range: The salary range for this position is: $85,040 - $153,080. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
06/26/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Manager of Life Company Acquisition, you will lead a team of specialized, licensed professionals dedicated to knowing our members, understanding their Health, Life or Retirement income needs, and providing appropriate solutions to facilitate their financial security. Motivate staff toward the attainment of acquisition goals and develops employees through regular coaching and feedback that leads to improved long-term sustainable results. Execute process improvements and leads organizational process changes to improve member and employee experiences. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Tampa, FL. Relocation assistance is not available for this position. What you'll do: Leads and develops a team of professional licensed advisors to provide best in class Health, Life, or Retirement advice and solutions to members to improve their financial security. Contributes to the achievement of Life Co member, product, and financial goals through team's performance. Effectively coaches employees on sales processes and opportunities to improve overall sales results. Proactively identifies opportunities to improve operational effectiveness in Life, Health, or Retirement Income, resulting in reducing manual processes and expenses. Works with key stakeholders to implement solutions to improve operational effectiveness and performance standards to drive improved acquisition results. Maintains current knowledge of the competitive landscape, financial services industry trends, changes in technology, regulations, and/or other industry events that may impact operational functions and processes, and effectively communicates this knowledge to their direct reports and peers within Health, Life or Retirement Income. Develops required operational tools and processes including workflow development, systems enhancements, and selection of other technical resources needed. May fulfill the responsibilities of a securities principal: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the resolution of complex operations issues and/or member escalations. Maintains compliance with company policies, procedures, and all applicable state and federal laws, rules, and regulations. Collaborates with strategic third-party vendors that helps USAA provide brokered products including Final Expense, Universal Life Insurance, Medicare Advantage & Prescription Drug Plans. Coordinates training/onboarding/development of third-party staffing to assist with seasonal call volumes. Responsible for efficient call center operating model that adheres to employee and member experience KPIs. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of experience in financial services operations to include process improvement. 2 years of direct team lead, supervisory or management experience required. Experience implementing and managing business process improvements. Extensive sales experience in the Health, Life, or Retirement industry. Demonstrated knowledge of financial products and services relevant to life, health insurance, or retirement income. Knowledge of federal laws, rules, regulations, and applicable guidance to include NY Regulation 187, NY Reg 60, Best Interest, and CMS (Centers of Medicare and Medicaid Services). Ability to complete AHIP (America's Health Insurance Plans) and Strategic Partner carrier certifications. What sets you apart: US military experience through military service or a military spouse/domestic partner Current Life and Health license 3 or more years of direct management experience leading sales teams in Insurance and/or Financial Services industries. 1 or more years of working experience with Life, Health, or retirement income products Experience working/managing in a call center environment. Chartered Life Underwriter (CLU) or related industry designation Compensation range: The salary range for this position is: $85,040 - $153,080. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
The School Music Account Specialist provides instrument knowledge and expertise to assist customers in identifying the right musical product and/or service to meet their needs and find their perfect sound! Music educators, program directors, parents, beginning students, budding artists and professional musicians across the United States rely on the expertise of our Music Sales Associates every day. Superstar candidates will be able to: Promote, recommend, and sell musical products and services utilizing consultative selling techniques to maximize customer satisfaction and results Support our Customer First culture through exceptional service Manage both inbound and outbound calls resolving customer needs in an effective and professional manner Demonstrate best practices in sales tactics and quality of call to provide a great experience for the customer and prevent issues during order fulfillment Maintain appropriate customer documentation within necessary systems of record Manage bid/quote process from creation through closure Stay informed of current competitive offers and product technologies in order to position company products/services in a confident manner Effective listening skills required . Effective verbal communication skills, including diction, grammar and tone. Demonstrated ability to ask probing questions and correctly identify customer needs. Proven ability in objection handling techniques. Self-motivator, upbeat and with a high energy level. Strong customer focus, team player and strong work ethics. Ability to navigate through multiple systems and resolve complex multichannel issues. Ability to adhere to quality standards, meeting sales and performance goals set by management. Meeting/exceeding all performance expectations including products sales, add-on sales, call handling metrics, and quality standards. About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band you'll need the following experience: High school diploma or GED required. Proficiency with MS Office (Outlook, Excel, Word) Self-motivated and strong interpersonal skills Previous experience selling musical instruments, accessories, print and other music related technologies or services Exceptional service skills in verbal and written communication skills, specifically phone service and sales skills Preferred: 2+ years' music school, instrument sales or related musical instrument experience (music educator, Band & Orchestra, etc.) Prior sales experience with both B2B and B2C organizations Why Music & Arts? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $15-18/hr depending on location, background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations Love this gig and want to apply? Send your resume and cover letter today along with salary expectations! Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job †related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1 †ext. 2862 or by sending an email to
06/26/2026
Full time
The School Music Account Specialist provides instrument knowledge and expertise to assist customers in identifying the right musical product and/or service to meet their needs and find their perfect sound! Music educators, program directors, parents, beginning students, budding artists and professional musicians across the United States rely on the expertise of our Music Sales Associates every day. Superstar candidates will be able to: Promote, recommend, and sell musical products and services utilizing consultative selling techniques to maximize customer satisfaction and results Support our Customer First culture through exceptional service Manage both inbound and outbound calls resolving customer needs in an effective and professional manner Demonstrate best practices in sales tactics and quality of call to provide a great experience for the customer and prevent issues during order fulfillment Maintain appropriate customer documentation within necessary systems of record Manage bid/quote process from creation through closure Stay informed of current competitive offers and product technologies in order to position company products/services in a confident manner Effective listening skills required . Effective verbal communication skills, including diction, grammar and tone. Demonstrated ability to ask probing questions and correctly identify customer needs. Proven ability in objection handling techniques. Self-motivator, upbeat and with a high energy level. Strong customer focus, team player and strong work ethics. Ability to navigate through multiple systems and resolve complex multichannel issues. Ability to adhere to quality standards, meeting sales and performance goals set by management. Meeting/exceeding all performance expectations including products sales, add-on sales, call handling metrics, and quality standards. About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band you'll need the following experience: High school diploma or GED required. Proficiency with MS Office (Outlook, Excel, Word) Self-motivated and strong interpersonal skills Previous experience selling musical instruments, accessories, print and other music related technologies or services Exceptional service skills in verbal and written communication skills, specifically phone service and sales skills Preferred: 2+ years' music school, instrument sales or related musical instrument experience (music educator, Band & Orchestra, etc.) Prior sales experience with both B2B and B2C organizations Why Music & Arts? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $15-18/hr depending on location, background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations Love this gig and want to apply? Send your resume and cover letter today along with salary expectations! Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job †related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1 †ext. 2862 or by sending an email to
Are you a dynamic leader who thrives in fast-paced environments and can quickly master complex information to deliver engaging, impactful training? We are seeking a versatile and energetic Customer Success Training Facilitator & Supervisor to support the 2026 Medicare Annual Enrollment Period (AEP) season. This critical, dual-focused seasonal role is built on a "train-and-follow" model to maximize team stability and performance. You will first absorb client-provided curriculum via an expedited Train-the-Trainer process, deliver a rigorous 3-week virtual onboarding program to a class of remote Customer Success Associates, and continue into production with that same class as their direct supervisor. By quickly building trust and keeping the team motivated from the start, you will play a key role in minimizing attrition and maximizing performance during a fast-paced peak season. Day in the Life Phase 1: Training Facilitation & Onboarding (late July - October 15, 2026) Rapid Knowledge Acquisition: Successfully complete a rapid client Train-the-Trainer program to master Medicare AEP content and client systems. Virtual Delivery: Facilitate the preparation, delivery, and assessment of client-provided training programs in a 100% remote environment. Engagement & Motivation: Keep remote learners highly motivated, focused, and engaged through a rigorous, fast-paced learning environment. Performance & Attendance Tracking: Meticulously track and log trainee performance metrics, assessment scores, and daily class attendance and payroll. Adult Learning Support: Create a supportive adult learning environment, breaking down complex regulatory and system workflows into easily digestible concepts for new learners. Readiness Evaluation: Evaluate training effectiveness and partner with leadership to identify gaps and confirm agent readiness for production launch. Phase 2: Production Supervision & Coaching (October 16 - mid December 2026) Performance Supervision: Plan, prioritize, assign, and review the daily work of your team of remote Customer Success Associates during high-volume AEP operations. Team Engagement & Culture: Maintain a highly engaged and motivated team throughout a demanding season by designing and executing team activities, contests, and interactive engagement initiatives. Targeted Outlier Coaching: Review quality insights provided by a dedicated QA Specialist; take direct responsibility for coaching performance outliers, closing skill gaps, and implementing targeted performance improvement strategies. KPI Management: Own team-wide performance against key operational metrics (Productivity, Compliance, and Customer Satisfaction). Workforce & Schedules: Partner closely with workforce management to ensure proper operational coverage and review/approve employee timesheets. Escalation Support: Act as a tier-2 resource to resolve complex customer inquiries, complaints, and account escalations. Retention & Attrition Mitigation: Leverage relationships built during the training phase to foster a strong team culture, sustain engagement, and minimize seasonal attrition. Competencies The "Train & Follow" Mindset: A passion for teaching combined with a strong operational drive; an innate ability to build early dialogue and trust with learners. Resilience & Motivation: Ability to use creativity to develop an engaged, upbeat workforce and keep a team motivated through a fast-paced, high-pressure seasonal environment. Flexibility & Agility: A positive attitude with a strong ability to adapt quickly to rapidly changing operational priorities during peak season. Operational Organization: Highly organized with exceptional time management skills and a strong sensitivity to deadlines. Must Have's Contact Center Leadership: 2+ years of supervisory/leadership experience in a high-volume contact center environment. Remote Training Facilitation: 1+ years of experience facilitating virtual onboarding and training classes for remote new hires. Agile Learning Ability: Proven track record of learning complex technical or regulated material quickly (e.g., via Train-the-Trainer) and successfully breaking it down for new learners. Performance Management: Strong experience interpreting performance data, managing team metrics, and coaching underperforming agents to success. Cross-Level Communication: Exceptional interpersonal skills with a proven track record of interacting confidently with people at all levels-from entry-level associates to senior leadership. Tech Proficiency: Highly tech-savvy with intermediate to advanced proficiency using Microsoft Office, Slack, Salesforce, and Learning Management System (LMS) software. Preferred Education and Experience Medicare AEP Experience: Prior experience working within or supporting a Medicare AEP contact center environment is highly preferred. Associate's or Bachelor's Degree in a Training, Human Resources, or Business-related field. Familiarity with Adult Learning Theory, instructional design principles, or remote team engagement strategies. Position Details Pay Rate: $60,000 / year (annualized and prorated for the duration of the contract) Project Length: Mid-Late July through December 8th Schedule: Training: Monday-Friday 8:00 AM - 5:00 PM EST Post Training Schedule: Schedule assigned upon completion of training. Working hours will fall between 8:00 AM and 11:00 PM EST. What's in it for you? 100% remote Equipment provided Yuna Health EAP 401k Perkspot Compliance & Eligibility Background & Screenings: Successful candidates must complete and pass a background check and drug screen prior to their start date Verification: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Work Environment: Because this is a remote work role, you must have a private, dedicated workspace that enables you to work independently and without interruptions. Location: Due to specific position requirements, we cannot hire from the following locations for this opportunity: California, District of Columbia, Illinois, Montana, Rhode Island EEO and Harassment Statement Instant Teams provides equal employment opportunities (EEO) to all applicants, contractors, and employees without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. This policy applies to all terms and conditions of work, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Instant Teams expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Instant Teams' contractors and employees to perform their job duties may result in discipline up to and including discharge. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. From our military-connected to untapped talent communities, we welcome non-linear career paths and untraditional backgrounds and encourage applicants to apply even if they don't meet all the qualifications. If this role captivates you and speaks to your skills, apply away! PI5-
06/25/2026
Full time
Are you a dynamic leader who thrives in fast-paced environments and can quickly master complex information to deliver engaging, impactful training? We are seeking a versatile and energetic Customer Success Training Facilitator & Supervisor to support the 2026 Medicare Annual Enrollment Period (AEP) season. This critical, dual-focused seasonal role is built on a "train-and-follow" model to maximize team stability and performance. You will first absorb client-provided curriculum via an expedited Train-the-Trainer process, deliver a rigorous 3-week virtual onboarding program to a class of remote Customer Success Associates, and continue into production with that same class as their direct supervisor. By quickly building trust and keeping the team motivated from the start, you will play a key role in minimizing attrition and maximizing performance during a fast-paced peak season. Day in the Life Phase 1: Training Facilitation & Onboarding (late July - October 15, 2026) Rapid Knowledge Acquisition: Successfully complete a rapid client Train-the-Trainer program to master Medicare AEP content and client systems. Virtual Delivery: Facilitate the preparation, delivery, and assessment of client-provided training programs in a 100% remote environment. Engagement & Motivation: Keep remote learners highly motivated, focused, and engaged through a rigorous, fast-paced learning environment. Performance & Attendance Tracking: Meticulously track and log trainee performance metrics, assessment scores, and daily class attendance and payroll. Adult Learning Support: Create a supportive adult learning environment, breaking down complex regulatory and system workflows into easily digestible concepts for new learners. Readiness Evaluation: Evaluate training effectiveness and partner with leadership to identify gaps and confirm agent readiness for production launch. Phase 2: Production Supervision & Coaching (October 16 - mid December 2026) Performance Supervision: Plan, prioritize, assign, and review the daily work of your team of remote Customer Success Associates during high-volume AEP operations. Team Engagement & Culture: Maintain a highly engaged and motivated team throughout a demanding season by designing and executing team activities, contests, and interactive engagement initiatives. Targeted Outlier Coaching: Review quality insights provided by a dedicated QA Specialist; take direct responsibility for coaching performance outliers, closing skill gaps, and implementing targeted performance improvement strategies. KPI Management: Own team-wide performance against key operational metrics (Productivity, Compliance, and Customer Satisfaction). Workforce & Schedules: Partner closely with workforce management to ensure proper operational coverage and review/approve employee timesheets. Escalation Support: Act as a tier-2 resource to resolve complex customer inquiries, complaints, and account escalations. Retention & Attrition Mitigation: Leverage relationships built during the training phase to foster a strong team culture, sustain engagement, and minimize seasonal attrition. Competencies The "Train & Follow" Mindset: A passion for teaching combined with a strong operational drive; an innate ability to build early dialogue and trust with learners. Resilience & Motivation: Ability to use creativity to develop an engaged, upbeat workforce and keep a team motivated through a fast-paced, high-pressure seasonal environment. Flexibility & Agility: A positive attitude with a strong ability to adapt quickly to rapidly changing operational priorities during peak season. Operational Organization: Highly organized with exceptional time management skills and a strong sensitivity to deadlines. Must Have's Contact Center Leadership: 2+ years of supervisory/leadership experience in a high-volume contact center environment. Remote Training Facilitation: 1+ years of experience facilitating virtual onboarding and training classes for remote new hires. Agile Learning Ability: Proven track record of learning complex technical or regulated material quickly (e.g., via Train-the-Trainer) and successfully breaking it down for new learners. Performance Management: Strong experience interpreting performance data, managing team metrics, and coaching underperforming agents to success. Cross-Level Communication: Exceptional interpersonal skills with a proven track record of interacting confidently with people at all levels-from entry-level associates to senior leadership. Tech Proficiency: Highly tech-savvy with intermediate to advanced proficiency using Microsoft Office, Slack, Salesforce, and Learning Management System (LMS) software. Preferred Education and Experience Medicare AEP Experience: Prior experience working within or supporting a Medicare AEP contact center environment is highly preferred. Associate's or Bachelor's Degree in a Training, Human Resources, or Business-related field. Familiarity with Adult Learning Theory, instructional design principles, or remote team engagement strategies. Position Details Pay Rate: $60,000 / year (annualized and prorated for the duration of the contract) Project Length: Mid-Late July through December 8th Schedule: Training: Monday-Friday 8:00 AM - 5:00 PM EST Post Training Schedule: Schedule assigned upon completion of training. Working hours will fall between 8:00 AM and 11:00 PM EST. What's in it for you? 100% remote Equipment provided Yuna Health EAP 401k Perkspot Compliance & Eligibility Background & Screenings: Successful candidates must complete and pass a background check and drug screen prior to their start date Verification: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Work Environment: Because this is a remote work role, you must have a private, dedicated workspace that enables you to work independently and without interruptions. Location: Due to specific position requirements, we cannot hire from the following locations for this opportunity: California, District of Columbia, Illinois, Montana, Rhode Island EEO and Harassment Statement Instant Teams provides equal employment opportunities (EEO) to all applicants, contractors, and employees without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. This policy applies to all terms and conditions of work, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Instant Teams expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Instant Teams' contractors and employees to perform their job duties may result in discipline up to and including discharge. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. From our military-connected to untapped talent communities, we welcome non-linear career paths and untraditional backgrounds and encourage applicants to apply even if they don't meet all the qualifications. If this role captivates you and speaks to your skills, apply away! PI5-
FULLY REMOTE Must be barred in Texas or Florida $140-180k+ 3-7+ years of transactional experience required This Jobot Job is hosted by: Alizen Rodriguez Are you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume. Salary: $140,000 - $180,000 per year A bit about us: We are a growing national business law firm focused on delivering sophisticated legal solutions while maintaining a collaborative, client-centered culture. Our attorneys regularly handle complex commercial real estate, corporate, and business matters typically associated with much larger firms, while preserving the accessibility, flexibility, and collegial environment of a close-knit team. Our Commercial Real Estate practice advises developers, owners, investors, lenders, landlords, and other stakeholders on transactions across a broad range of asset types, including hospitality, office, multifamily, mixed-use, and commercial development projects nationwide. We believe excellent legal work and a strong culture can coexist. We value transparency, professionalism, collaboration, and practical business-minded solutions. Why join us? Fully remote flexibility with optional hybrid office access available Sophisticated, national-level work without the traditional large-firm environment Direct client interaction and meaningful ownership of matters Opportunity to independently manage transactions from inception through closing No traditional billable hour requirement Strong compensation structure with performance-based bonus opportunities and profit-sharing benefits Established client relationships and steady workflow already in place Significant long-term growth potential and leadership opportunities Collaborative culture built around teamwork, transparency, and mutual respect Job Details Job Duties Independently manage commercial real estate transactions from initial structuring and due diligence through closing Handle acquisitions, dispositions, development projects, commercial leasing, financing, and related transactional matters Draft, review, and negotiate a wide range of commercial real estate documents including purchase and sale agreements, loan documents, leases, development agreements, easements, entity documents, and related agreements Conduct and oversee due diligence efforts including title, survey, zoning, land use, environmental, lease, and organizational review Identify legal and business risks while providing practical, commercially focused advice to clients Coordinate with lenders, title companies, brokers, consultants, and other parties to efficiently move transactions through closing Manage multiple active matters and competing priorities while maintaining responsiveness and attention to detail Collaborate with attorneys across multiple practice groups on broader client matters Build and maintain strong client relationships while contributing to the continued growth of the practice Job Requirements Juris Doctor degree from an accredited law school Active bar membership in Texas or Florida and in good standing, Texas preferred 3 to 7+ years of substantive transactional commercial real estate experience Demonstrated experience with acquisitions, dispositions, commercial leasing, financing, development projects, and transaction closings Strong experience with title and survey review, due diligence, and entity structuring Excellent drafting, negotiation, analytical, and communication skills Ability to independently manage complex matters with minimal oversight Strong work ethic with the ability to thrive in a fast-paced remote environment Writing sample preferred but not required Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
06/24/2026
Full time
FULLY REMOTE Must be barred in Texas or Florida $140-180k+ 3-7+ years of transactional experience required This Jobot Job is hosted by: Alizen Rodriguez Are you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume. Salary: $140,000 - $180,000 per year A bit about us: We are a growing national business law firm focused on delivering sophisticated legal solutions while maintaining a collaborative, client-centered culture. Our attorneys regularly handle complex commercial real estate, corporate, and business matters typically associated with much larger firms, while preserving the accessibility, flexibility, and collegial environment of a close-knit team. Our Commercial Real Estate practice advises developers, owners, investors, lenders, landlords, and other stakeholders on transactions across a broad range of asset types, including hospitality, office, multifamily, mixed-use, and commercial development projects nationwide. We believe excellent legal work and a strong culture can coexist. We value transparency, professionalism, collaboration, and practical business-minded solutions. Why join us? Fully remote flexibility with optional hybrid office access available Sophisticated, national-level work without the traditional large-firm environment Direct client interaction and meaningful ownership of matters Opportunity to independently manage transactions from inception through closing No traditional billable hour requirement Strong compensation structure with performance-based bonus opportunities and profit-sharing benefits Established client relationships and steady workflow already in place Significant long-term growth potential and leadership opportunities Collaborative culture built around teamwork, transparency, and mutual respect Job Details Job Duties Independently manage commercial real estate transactions from initial structuring and due diligence through closing Handle acquisitions, dispositions, development projects, commercial leasing, financing, and related transactional matters Draft, review, and negotiate a wide range of commercial real estate documents including purchase and sale agreements, loan documents, leases, development agreements, easements, entity documents, and related agreements Conduct and oversee due diligence efforts including title, survey, zoning, land use, environmental, lease, and organizational review Identify legal and business risks while providing practical, commercially focused advice to clients Coordinate with lenders, title companies, brokers, consultants, and other parties to efficiently move transactions through closing Manage multiple active matters and competing priorities while maintaining responsiveness and attention to detail Collaborate with attorneys across multiple practice groups on broader client matters Build and maintain strong client relationships while contributing to the continued growth of the practice Job Requirements Juris Doctor degree from an accredited law school Active bar membership in Texas or Florida and in good standing, Texas preferred 3 to 7+ years of substantive transactional commercial real estate experience Demonstrated experience with acquisitions, dispositions, commercial leasing, financing, development projects, and transaction closings Strong experience with title and survey review, due diligence, and entity structuring Excellent drafting, negotiation, analytical, and communication skills Ability to independently manage complex matters with minimal oversight Strong work ethic with the ability to thrive in a fast-paced remote environment Writing sample preferred but not required Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity Join our top-rated Life Company team with over 60 years of dedicated service to veterans and their families. The Health Solutions department is dedicated to meeting the insurance needs of military members, specializing in Medicare and final expense insurance. Due to significant growth, we are seeking to fill this role to support our expansion. Our team is comprised of highly experienced professionals deeply committed to serving the military community. Come be part of an organization dedicated to serving more members, serving them well and helping each other succeed! USAA is seeking a talented Manager, Health Solutions, to lead a team of specialized, licensed professionals dedicated to knowing our members, understanding their Health needs, and providing appropriate solutions to facilitate their financial security. Motivates staff toward the attainment of acquisition goals and develops employees through regular coaching and feedback that leads to improved long-term sustainable results. Execute process improvements and leads organizational process changes to improve member and employee experiences. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based on the Plano, TX.; Tampa Crosstown or Phoenix Campus. Relocation assistance in NOT available for this position What you'll do: Leads and develops a team of professional licensed advisors to provide best in class Health Solution advice and solutions to members to improve their financial security. Contributes to the achievement of Life Co member, product, and financial goals through team's performance. Effectively coaches employees in sales processes and opportunities to improve overall sales results. Proactively identifies opportunities to improve operational effectiveness in Life, Health, or Retirement Income, resulting in reducing manual processes and expenses. Works with key stakeholders to implement solutions to improve operational effectiveness and performance standards to drive improved acquisition results. Maintains current knowledge of the competitive landscape, financial services industry trends, changes in technology, regulations, and/or other industry events that may impact operational functions and processes and effectively communicates this knowledge to their direct reports and peers within Health, Life or Retirement Income. Develops required operational tools and processes including workflow development, systems enhancements, and selection of other technical resources needed. May fulfill the responsibilities of a securities principal: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the resolution of complex operations issues and/or member escalations. Maintains compliance with company policies, procedures, and all applicable state and federal laws, rules, and regulations. Collaborates with strategic third-party vendors that helps USAA provide brokered products including Final Expense, Universal Life Insurance, Medicare Advantage & Prescription Drug Plans. Coordinates training/onboarding/development of third-party staffing to assist with seasonal call volumes. Responsible for efficient call center operating model that adheres to employee and member experience KPIs. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of relevant experience without bachelor's degree) 6 years of experience in financial services operations to include process improvement. 2 years of direct team lead, supervisory or management experience required. Experience implementing and managing business process improvements. Extensive sales experience in the Health, Life, or Retirement industry. Demonstrated knowledge of financial products and services relevant to life, health insurance, or retirement income. What sets you apart: US military experience through military service or a military spouse/domestic partner Current Health license Current Life License 3 or more years of experience working with Medicare products 2 or more years of direct management experience within a financial service industry Experience working/managing in a call center environment. Compensation range: The salary range for this position is: $85,040 - $162,550 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
06/23/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity Join our top-rated Life Company team with over 60 years of dedicated service to veterans and their families. The Health Solutions department is dedicated to meeting the insurance needs of military members, specializing in Medicare and final expense insurance. Due to significant growth, we are seeking to fill this role to support our expansion. Our team is comprised of highly experienced professionals deeply committed to serving the military community. Come be part of an organization dedicated to serving more members, serving them well and helping each other succeed! USAA is seeking a talented Manager, Health Solutions, to lead a team of specialized, licensed professionals dedicated to knowing our members, understanding their Health needs, and providing appropriate solutions to facilitate their financial security. Motivates staff toward the attainment of acquisition goals and develops employees through regular coaching and feedback that leads to improved long-term sustainable results. Execute process improvements and leads organizational process changes to improve member and employee experiences. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based on the Plano, TX.; Tampa Crosstown or Phoenix Campus. Relocation assistance in NOT available for this position What you'll do: Leads and develops a team of professional licensed advisors to provide best in class Health Solution advice and solutions to members to improve their financial security. Contributes to the achievement of Life Co member, product, and financial goals through team's performance. Effectively coaches employees in sales processes and opportunities to improve overall sales results. Proactively identifies opportunities to improve operational effectiveness in Life, Health, or Retirement Income, resulting in reducing manual processes and expenses. Works with key stakeholders to implement solutions to improve operational effectiveness and performance standards to drive improved acquisition results. Maintains current knowledge of the competitive landscape, financial services industry trends, changes in technology, regulations, and/or other industry events that may impact operational functions and processes and effectively communicates this knowledge to their direct reports and peers within Health, Life or Retirement Income. Develops required operational tools and processes including workflow development, systems enhancements, and selection of other technical resources needed. May fulfill the responsibilities of a securities principal: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the resolution of complex operations issues and/or member escalations. Maintains compliance with company policies, procedures, and all applicable state and federal laws, rules, and regulations. Collaborates with strategic third-party vendors that helps USAA provide brokered products including Final Expense, Universal Life Insurance, Medicare Advantage & Prescription Drug Plans. Coordinates training/onboarding/development of third-party staffing to assist with seasonal call volumes. Responsible for efficient call center operating model that adheres to employee and member experience KPIs. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of relevant experience without bachelor's degree) 6 years of experience in financial services operations to include process improvement. 2 years of direct team lead, supervisory or management experience required. Experience implementing and managing business process improvements. Extensive sales experience in the Health, Life, or Retirement industry. Demonstrated knowledge of financial products and services relevant to life, health insurance, or retirement income. What sets you apart: US military experience through military service or a military spouse/domestic partner Current Health license Current Life License 3 or more years of experience working with Medicare products 2 or more years of direct management experience within a financial service industry Experience working/managing in a call center environment. Compensation range: The salary range for this position is: $85,040 - $162,550 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description Job Description Pay: $145,000.00 - $160,000.00 per year Why This Is a Great Opportunity Work directly with seasoned partners on sophisticated commercial real estate deals from day one Build deep experience across acquisitions, dispositions, leasing, financing, and development Join a collaborative, inclusive environment that genuinely invests in associate growth Gain exposure to a diverse client base including developers, investors, lenders, and middle-market companies Long-term career runway with strong mentorship and meaningful responsibility early on Location On-site role based in either Richmond, Virginia or Baltimore, Maryland, offering the energy of a full in-office legal team and hands-on collaboration. Note This role requires active bar admission in the jurisdiction where you will practice and at least 2+ years of directly relevant commercial real estate law experience. About Us We are a business-focused law firm delivering innovative, sophisticated legal solutions to clients ranging from emerging companies to established enterprises. Our team values collaboration, inclusion, and practical problem-solving, and we are committed to creating an environment where attorneys can do their best work while building lasting careers. Confidential Employer. Job Description Draft, review, and negotiate commercial real estate transaction documents including purchase agreements, leases, financing and closing documents Support acquisitions, dispositions, leasing, development, and financing matters from diligence through closing Review title, survey, zoning, and diligence materials and coordinate closing processes Work closely with partners and senior attorneys on complex, high-value transactions Interact with clients, lenders, counterparties, and internal teams in a professional, solutions-oriented manner Qualifications Juris Doctor from an accredited law school 2+ years of commercial real estate law experience Admitted to the bar or eligible to waive into Maryland or Virginia Strong drafting, organizational, and communication skills Detail-oriented with sound judgment and a practical business mindset Why You Will Love Working Here You will be part of a collegial, high-performing real estate group where your contributions matter. We value mentorship, ownership of work, and long-term professional development, offering an environment where associates are trusted, supported, and challenged in the right ways. JPC-1286 Benefits: Dental insurance Paid time off Retirement plan Vision insurance
06/20/2026
Full time
Job Description Job Description Pay: $145,000.00 - $160,000.00 per year Why This Is a Great Opportunity Work directly with seasoned partners on sophisticated commercial real estate deals from day one Build deep experience across acquisitions, dispositions, leasing, financing, and development Join a collaborative, inclusive environment that genuinely invests in associate growth Gain exposure to a diverse client base including developers, investors, lenders, and middle-market companies Long-term career runway with strong mentorship and meaningful responsibility early on Location On-site role based in either Richmond, Virginia or Baltimore, Maryland, offering the energy of a full in-office legal team and hands-on collaboration. Note This role requires active bar admission in the jurisdiction where you will practice and at least 2+ years of directly relevant commercial real estate law experience. About Us We are a business-focused law firm delivering innovative, sophisticated legal solutions to clients ranging from emerging companies to established enterprises. Our team values collaboration, inclusion, and practical problem-solving, and we are committed to creating an environment where attorneys can do their best work while building lasting careers. Confidential Employer. Job Description Draft, review, and negotiate commercial real estate transaction documents including purchase agreements, leases, financing and closing documents Support acquisitions, dispositions, leasing, development, and financing matters from diligence through closing Review title, survey, zoning, and diligence materials and coordinate closing processes Work closely with partners and senior attorneys on complex, high-value transactions Interact with clients, lenders, counterparties, and internal teams in a professional, solutions-oriented manner Qualifications Juris Doctor from an accredited law school 2+ years of commercial real estate law experience Admitted to the bar or eligible to waive into Maryland or Virginia Strong drafting, organizational, and communication skills Detail-oriented with sound judgment and a practical business mindset Why You Will Love Working Here You will be part of a collegial, high-performing real estate group where your contributions matter. We value mentorship, ownership of work, and long-term professional development, offering an environment where associates are trusted, supported, and challenged in the right ways. JPC-1286 Benefits: Dental insurance Paid time off Retirement plan Vision insurance
Job Description Job Description Job description: Smyth Levenson LLP is a NYC real estate law firm exclusively representing property owners, developers, investors, management companies, and cooperative/ condominium boards. Our practice spans landlord-tenant litigation, DHCR and DHPD administrative proceedings, due diligence, and real estate transactions. We move fast, work closely with our clients, and hold ourselves to a high standard of responsiveness and results. Position Overview We are seeking a Senior Administrative Law Paralegal to support our attorneys across Housing Court litigation, DHCR/DHPD proceedings, and transactional due diligence. This is a high-volume, detail-intensive role for someone who knows New York landlord-tenant law and administrative procedure. Core Responsibilities DHCR & Rent Regulation Prepare filings for DHCR proceedings including MBR applications, rent overcharge responses, lease renewal complaints, Substantial Rehabilitation applications and other Administrative proceedings. Assist with Certificate of No Harassment (CONH) and DHPD applications and responses Research rent stabilization history and DHCR docket records. Draft correspondence and responses to agency inquiries Track regulatory deadlines and manage administrative dockets Due Diligence (Acquisitions & Dispositions) Compile and analyze rent rolls, lease abstracts, and rent stabilization registrations Research HPD violation history, open permits, ECB violations, and DOB records Review DHCR rent histories and flag overcharge exposure or deregulation issues Prepare due diligence summaries and closing checklists for attorney review Coordinate with title companies, managing agents, and opposing counsel on document collection Minimum 4 years of paralegal experience in NYC landlord-tenant, real estate, or administrative law Demonstrated experience with DHCR filings and Housing Court proceedings required Proficiency with NYSCEF, NYC Housing Court e-filing, HPD Online, and DOB BIS Strong working knowledge of the Rent Stabilization Law and Code, and DHCR Operational Bulletins Excellent organizational skills and ability to manage competing deadlines across a high-volume docket Associate's or Bachelor's degree required; ABA-approved paralegal certificate a plus Notary Public commission preferred
06/19/2026
Full time
Job Description Job Description Job description: Smyth Levenson LLP is a NYC real estate law firm exclusively representing property owners, developers, investors, management companies, and cooperative/ condominium boards. Our practice spans landlord-tenant litigation, DHCR and DHPD administrative proceedings, due diligence, and real estate transactions. We move fast, work closely with our clients, and hold ourselves to a high standard of responsiveness and results. Position Overview We are seeking a Senior Administrative Law Paralegal to support our attorneys across Housing Court litigation, DHCR/DHPD proceedings, and transactional due diligence. This is a high-volume, detail-intensive role for someone who knows New York landlord-tenant law and administrative procedure. Core Responsibilities DHCR & Rent Regulation Prepare filings for DHCR proceedings including MBR applications, rent overcharge responses, lease renewal complaints, Substantial Rehabilitation applications and other Administrative proceedings. Assist with Certificate of No Harassment (CONH) and DHPD applications and responses Research rent stabilization history and DHCR docket records. Draft correspondence and responses to agency inquiries Track regulatory deadlines and manage administrative dockets Due Diligence (Acquisitions & Dispositions) Compile and analyze rent rolls, lease abstracts, and rent stabilization registrations Research HPD violation history, open permits, ECB violations, and DOB records Review DHCR rent histories and flag overcharge exposure or deregulation issues Prepare due diligence summaries and closing checklists for attorney review Coordinate with title companies, managing agents, and opposing counsel on document collection Minimum 4 years of paralegal experience in NYC landlord-tenant, real estate, or administrative law Demonstrated experience with DHCR filings and Housing Court proceedings required Proficiency with NYSCEF, NYC Housing Court e-filing, HPD Online, and DOB BIS Strong working knowledge of the Rent Stabilization Law and Code, and DHCR Operational Bulletins Excellent organizational skills and ability to manage competing deadlines across a high-volume docket Associate's or Bachelor's degree required; ABA-approved paralegal certificate a plus Notary Public commission preferred
Lansing Building Products has supplied professional contractors with high-quality building products since its founding in 1955. Led by third generation President & CEO Hunter Lansing, we remain true to the family values and mission of Respect, Service and Excellence in everything we do. With the 2020 acquisition of Harvey Building Products' distribution business, the company brings under one roof 1,600 associates, serving customers in 113 branches across 35 states. As we look to the future, Lansing is focused on taking the industry by storm through a best-in-class experience for our associates and our customers.This job requires a driver that is willing and able to lift boxes weighing as much as 80+ pounds and splits time between making deliveries (loading and unloading) and working in the warehouse. Compensation $24-$30 per hour with 40 hours guaranteed Overtime eligible position (overtime is not guaranteed) Paid via direct deposit bi-weekly Benefits & Perks Great company benefits! Medical, Dental, and Vision coverage start the first of the month after 30 days of employment Company paid life insurance and disability Industry leading 401k available the first of the month after 90 days of employment 8 paid holidays 6 days paid sick time 12 (accrued) paid vacation days Health and Wellness program Tuition reimbursement program Home Time, Route, & Schedule Home every night! Monday through Friday schedule. Generally no weekend work Shifts typically start between 7:00 AM (sometimes earlier) and ends at approximately 5:00 PM Level of Touch: Load and unload Equipment Late model trucks with back up cameras Fleet is manual Responsibilities Lives the mission statement Acts as a front-line Lansing representative while providing outstanding customer service Splits time between making deliveries and working in the warehouse Uses a moffett forklift to make deliveries Interacts with customers and or crews at job sites Provides exceptional service to each Lansing customer and constantly strive to improve that level of service Keeps warehouse clean and orderly This is a "get-the-job-done" kind of position you may be asked to perform other functions not particularly addressed in this posting, such as cycle counts, inventory, inside sales, etc. Qualifications Must be at least 21 years of age CDL-B (or A) license is required for this position Must have a minimum of one year driving experience with a clean driving record Have moffett forklift experience (will train as needed) Forklift certification and experience with a piggyback truck (will train as needed) Ability to work independently with efficiency and focus and to work as a contributing member of a larger team Ability and willingness to lift boxes weighing as much as 80+ pounds Experience with building products is very helpful Strong customer service skills, high integrity, and a positive attitude No DUI/DWI within the last 5 years Must meet Department of Transportation (DOT) testing and physical requirements and be knowledgeable of DOT regulations Must be able to pass a required pre-employment drug screen Hiring Radius: Drivers must live within 50 miles of Richmond, VA or be willing to relocate for this position Thank you for your interest in our company. Lansing Building Products is proud to be an equal opportunity workplace committed to building a diverse team of qualified individuals. Unfortunately, we are not able to follow-up with every applicant. We run an in-depth process for candidates with whom we identify a potential fit. Please continue to monitor your email for updates on the position.
06/04/2026
Lansing Building Products has supplied professional contractors with high-quality building products since its founding in 1955. Led by third generation President & CEO Hunter Lansing, we remain true to the family values and mission of Respect, Service and Excellence in everything we do. With the 2020 acquisition of Harvey Building Products' distribution business, the company brings under one roof 1,600 associates, serving customers in 113 branches across 35 states. As we look to the future, Lansing is focused on taking the industry by storm through a best-in-class experience for our associates and our customers.This job requires a driver that is willing and able to lift boxes weighing as much as 80+ pounds and splits time between making deliveries (loading and unloading) and working in the warehouse. Compensation $24-$30 per hour with 40 hours guaranteed Overtime eligible position (overtime is not guaranteed) Paid via direct deposit bi-weekly Benefits & Perks Great company benefits! Medical, Dental, and Vision coverage start the first of the month after 30 days of employment Company paid life insurance and disability Industry leading 401k available the first of the month after 90 days of employment 8 paid holidays 6 days paid sick time 12 (accrued) paid vacation days Health and Wellness program Tuition reimbursement program Home Time, Route, & Schedule Home every night! Monday through Friday schedule. Generally no weekend work Shifts typically start between 7:00 AM (sometimes earlier) and ends at approximately 5:00 PM Level of Touch: Load and unload Equipment Late model trucks with back up cameras Fleet is manual Responsibilities Lives the mission statement Acts as a front-line Lansing representative while providing outstanding customer service Splits time between making deliveries and working in the warehouse Uses a moffett forklift to make deliveries Interacts with customers and or crews at job sites Provides exceptional service to each Lansing customer and constantly strive to improve that level of service Keeps warehouse clean and orderly This is a "get-the-job-done" kind of position you may be asked to perform other functions not particularly addressed in this posting, such as cycle counts, inventory, inside sales, etc. Qualifications Must be at least 21 years of age CDL-B (or A) license is required for this position Must have a minimum of one year driving experience with a clean driving record Have moffett forklift experience (will train as needed) Forklift certification and experience with a piggyback truck (will train as needed) Ability to work independently with efficiency and focus and to work as a contributing member of a larger team Ability and willingness to lift boxes weighing as much as 80+ pounds Experience with building products is very helpful Strong customer service skills, high integrity, and a positive attitude No DUI/DWI within the last 5 years Must meet Department of Transportation (DOT) testing and physical requirements and be knowledgeable of DOT regulations Must be able to pass a required pre-employment drug screen Hiring Radius: Drivers must live within 50 miles of Richmond, VA or be willing to relocate for this position Thank you for your interest in our company. Lansing Building Products is proud to be an equal opportunity workplace committed to building a diverse team of qualified individuals. Unfortunately, we are not able to follow-up with every applicant. We run an in-depth process for candidates with whom we identify a potential fit. Please continue to monitor your email for updates on the position.
