Job Description Job Description
We are seeking a motivated and detail-oriented Technical Inside Sales Representative to join our team in Stafford, TX. The ideal candidate is highly organized, customer-focused, and comfortable working in a fast-paced environment supporting order management and customer accounts.
Key Responsibilities:
- Manage customer orders from entry through fulfillment
- Provide exceptional customer service and respond to customer inquiries
- Process quotes, pricing, and order updates accurately
- Communicate with internal departments (sales, warehouse, shipping) to ensure smooth order flow
- Maintain accurate records in SAP and company systems
- Assist customers with product information, availability, and order status
- Resolve issues quickly and professionally
- Learn product specifications and industry requirements to better support customers
Must Haves:
- Strong organized order management mentality
- Proficient in SAP and Microsoft Office (Excel, Word, Outlook)
- Fluent Bilingual English/Spanish
- Strong customer service and communication skills
- Excellent problem-solving abilities
- Willingness and ability to learn industry products and specifications
- Strong communicator with internal departments and team members
Preferred Qualifications:
- Bachelor's Degree (BS) preferred
- Minimum 2+ years of experience in inside sales, order processing, or similar role
- Knowledge of electrical terms and product specifications is a plus