Job Title: Packaging & Printing
Industry: Manufacturing & Production
Location: Kansas City, KS or St. Louis, MO (Remote)
Duration: Full-Time Permanent
Shift: 1st Shift
Travel Requirement: Up to 70-75% Travel
Key Responsibilities:
• Provide technical support for wide web flexographic and gravure printing processes.
• Serve as the primary technical liaison for assigned customer accounts.
• Troubleshoot printing, coating, color, and product performance issues.
• Conduct onsite customer visits, audits, and technical evaluations.
• Coordinate and support press trials, product launches, and product conversions.
• Assist customers with ink optimization and print process improvements.
• Analyze print defects and recommend corrective actions.
• Collaborate with Sales, R&D, Manufacturing, Quality, and Regulatory teams.
• Maintain technical service reports, troubleshooting documentation, and corrective action records.
• Ensure compliance with safety, environmental, and regulatory requirements.
Required Skills:
• Wide Web Flexographic Printing experience.
• Gravure Printing experience.
• Water-Based and Solvent-Based Ink expertise.
• Flexible Packaging Manufacturing knowledge.
• Print Quality Improvement and Process Optimization.
• Root Cause Analysis and Product Performance Evaluation.
• Customer-facing technical support experience.
• Technical presentations and customer training.
• Strong troubleshooting and problem-solving abilities.
• Excellent communication and relationship management skills.
Preferred Skills:
• Experience with X-Rite or other Color Management Systems.
• Knowledge of Lamination, Coating, and Converting Processes.
• Understanding of VOC Compliance and Environmental Regulations.
• Product Stewardship and Safety Compliance experience.
• Flexible Packaging Production experience
Target Backgrounds:
• Technical Service Representative
• Printing Process Engineer
• Flexographic Printing Specialist
• Gravure Printing Specialist
• Ink Technician
• Ink Applications Specialist
• Packaging Technical Specialist
• Print Quality Engineer
• Color Management Specialist
• Flexible Packaging Engineer
• Technical Sales Support Engineer
• Process Improvement Engineer (Printing)
Education:
• Bachelor's Degree preferred in:
Experience:
• 5+ years supporting Flexographic and/or Gravure Printing operations.
• Experience with water-based inks, solvent-based inks, and flexible packaging coatings.
• Proven experience conducting press trials and managing customer-facing technical projects independently.