Position Title: Special Needs Coordinator
Reports to: National Special Needs Coordinator
Department: Protected Tomorrows, Simplicity Wealth
Location: Lincolnshire Office / In Office
Classification: Full-Time / Exempt
Summary / Job Objective: Protected Tomorrows, a Simplicity Commitment, is adding to our Special Needs service team. We are seeking an individual who is a disciplined, methodical, highly motivated learner, who consistently performs at a high level under variable workloads. You must have a passion for making a positive impact on clients' lives. We are growing quickly, so flexibility and nimbleness are crucial. The candidate will assist our special needs planning team in serving the needs of our clients, requiring strong verbal and written communication skills, as well as providing various administrative functions.
Primary Responsibilities:
Conduct internet-based research on viable locale-based programs for clients
Writing reports on research; occasional verbal delivery of reports
Coordinate calendars for team members
Ensure CRM system is updated and accurate
Phone support for team members
Assist with coordination of office projects
Qualifications:
Background in serving and/or personal ties to the disability community
Experience using a CRM
Existing knowledge of the following Government Benefit Programs and how to navigate the systems:
Basic knowledge of Special Needs Trusts, ABLE accounts and other tools used in this community
Proficient in Microsoft office, Adobe, Google Platform and operating systems
Competencies:
Excellent people skills
Strong customer service background; proper etiquette, empathetic approach
Exceptional organizational skills and follow-up tendencies
Ability to take direction, constructive criticism and positive feedback
Willingness to work as part of a team and learn as you go
Thrives in a fast paced and ever-changing line of work - each day is different
Compensation (based on experience)
Annual base salary: $50,000 - $60,000 (exempt)
Annual performance bonus target: 5%
Benefits
Employee benefits (medical, dental, vision, life insurance, other)
401k with employer match
Paid Time Off
Free parking
Location: 103 Schelter Road, Lincolnshire IL (This role is an in-office position, M-F)
Company Description Headquartered in Summit, New Jersey, Simplicity Financial Marketing Group Holdings ("Simplicity Group") is a financial holding company in the independent financial services sector that specializes in the distribution of retirement and financial planning solutions. Simplicity Group and its wholly-owned Broker-Dealer, partners with insurance and investment professionals to help provide consumers with guaranteed income and life insurance products, wealth accumulation strategies, disability, and long-term care protection in support of a holistic financial strategy.