Do you enjoy serving customers, mentoring others, and impacting processes to ensure customers are receiving the best possible service? Do you have a positive attitude and love interacting with people? If so, this opportunity is for you! The Sales Team Lead is responsible for providing an exceptional customer experience through trip assurance, visual merchandising, and excellent product knowledge. Job duties: Train, develop, and lead Team Members within assigned zone. Responsible for assigning, prioritizing, and executing daily merchandising needs. Responsible for in-aisle customer service and experience. Responsible to ensure proper facing of products and general recovery of zone. Responsible for the consistent execution of price changes and tabloid set processes. Coordinate with the Resets and Project Coordinator for all floor merchandising resets and off shelf changes. Read and implement planograms based on established deadlines. Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Job Requirements: High School Diploma or GED preferred. Ability to work a flexible schedule, including days, nights, weekends, and holidays is required. 1-3 years of previous related retail or leadership experience preferred. Proven ability to lead, coach, and build relationships in a fast paced environment. Must be able to direct and motivate a diverse population that includes full-time and part-time team members. Demonstrated ability to act decisively and implement solutions. Demonstrated ability to multi-task and respond flexibly in a quick changing environment. Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.
05/24/2026
Full time
Do you enjoy serving customers, mentoring others, and impacting processes to ensure customers are receiving the best possible service? Do you have a positive attitude and love interacting with people? If so, this opportunity is for you! The Sales Team Lead is responsible for providing an exceptional customer experience through trip assurance, visual merchandising, and excellent product knowledge. Job duties: Train, develop, and lead Team Members within assigned zone. Responsible for assigning, prioritizing, and executing daily merchandising needs. Responsible for in-aisle customer service and experience. Responsible to ensure proper facing of products and general recovery of zone. Responsible for the consistent execution of price changes and tabloid set processes. Coordinate with the Resets and Project Coordinator for all floor merchandising resets and off shelf changes. Read and implement planograms based on established deadlines. Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Job Requirements: High School Diploma or GED preferred. Ability to work a flexible schedule, including days, nights, weekends, and holidays is required. 1-3 years of previous related retail or leadership experience preferred. Proven ability to lead, coach, and build relationships in a fast paced environment. Must be able to direct and motivate a diverse population that includes full-time and part-time team members. Demonstrated ability to act decisively and implement solutions. Demonstrated ability to multi-task and respond flexibly in a quick changing environment. Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.
Job DescriptionJob DescriptionEvents Marketing Coordinator Contract Length: 6 months Location: Coraopolis, PA (onsite Tues - Thurs) Pay Rate: $28-$33 This role is part of the In-Store Events Marketing team, supporting overall brand marketing goals. The Grand Opening Coordinator assists in the planning, development, and execution of strategic marketing programs designed to drive traffic, sales, and brand loyalty across multiple retail concepts and store opening activations. Key Responsibilities: Support the planning, coordination, and execution of grand opening activations across various retail locations Assist in developing marketing programs that drive customer engagement and in-store traffic Coordinate creative assets, email campaigns, vendor partnerships, and required legal documentation for store openings Collaborate cross-functionally with Category Marketing, Creative, Merchandising, Store Operations, Field Marketing, Communications, external vendors, and agency partners to execute marketing plans Qualifications: Strong work ethic Excellent organizational skills Attention to detail Strong communication skills (written and verbal) Time management and ability to meet deadlines Ability to manage multiple projects simultaneously Team-oriented mindset Problem-solving and critical thinking skills Adaptability and flexibility in a fast-paced environment Self-motivated and proactive Strong interpersonal skills Ability to collaborate cross-functionally Project coordination/management skills Ability to prioritize tasks effectively Customer-focused mindset Professionalism and reliability Why Should I Apply? This role offers a unique opportunity to be part of high-impact grand opening activations for a leading retail brand. If you thrive in a fast-paced environment and enjoy supporting dynamic marketing projects, this position is ideal for you. About CEI: As a trusted technology partner, CEI delivers solutions that help our customers transform their business and achieve meaningful results. From strategy and custom application development through application management - our technology and digital experience services are tailored to meet each unique need of our customers. Our staffing solutions bring specialized skills to complement our customers' workforce and project requirements.
05/24/2026
Full time
Job DescriptionJob DescriptionEvents Marketing Coordinator Contract Length: 6 months Location: Coraopolis, PA (onsite Tues - Thurs) Pay Rate: $28-$33 This role is part of the In-Store Events Marketing team, supporting overall brand marketing goals. The Grand Opening Coordinator assists in the planning, development, and execution of strategic marketing programs designed to drive traffic, sales, and brand loyalty across multiple retail concepts and store opening activations. Key Responsibilities: Support the planning, coordination, and execution of grand opening activations across various retail locations Assist in developing marketing programs that drive customer engagement and in-store traffic Coordinate creative assets, email campaigns, vendor partnerships, and required legal documentation for store openings Collaborate cross-functionally with Category Marketing, Creative, Merchandising, Store Operations, Field Marketing, Communications, external vendors, and agency partners to execute marketing plans Qualifications: Strong work ethic Excellent organizational skills Attention to detail Strong communication skills (written and verbal) Time management and ability to meet deadlines Ability to manage multiple projects simultaneously Team-oriented mindset Problem-solving and critical thinking skills Adaptability and flexibility in a fast-paced environment Self-motivated and proactive Strong interpersonal skills Ability to collaborate cross-functionally Project coordination/management skills Ability to prioritize tasks effectively Customer-focused mindset Professionalism and reliability Why Should I Apply? This role offers a unique opportunity to be part of high-impact grand opening activations for a leading retail brand. If you thrive in a fast-paced environment and enjoy supporting dynamic marketing projects, this position is ideal for you. About CEI: As a trusted technology partner, CEI delivers solutions that help our customers transform their business and achieve meaningful results. From strategy and custom application development through application management - our technology and digital experience services are tailored to meet each unique need of our customers. Our staffing solutions bring specialized skills to complement our customers' workforce and project requirements.
Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with the leading businesses in our markets. We are a full-service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands. Impact Fire has deep experience supporting many industries including retail, healthcare, education and restaurants. Today, we operate over 52+ district offices and employ over 2,100 employees across multiple states throughout the USA. At Impact Fire Services you can learn a trade with multiple career paths in fire and life safety while benefiting from an employee focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable skills, prior industry experience, or are looking to start your journey, our apprenticeship programs will give you the support and knowledge you need to go further in your career. Why work with us? At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 52+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants. Please text "ImpactFire" to to connect with Ember, Impact Fire's Recruiting Assistant, to learn more about this position and the company. Benefits of joining Impact Fire Services When you join Impact Fire you will receive: • Competitive compensation • Pay is on a weekly cycle, every Friday • Career Advancement Opportunities • Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays • Company paid short and long-term disability • Immediately vested in our 401(k) company match • Full-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success. This program fosters an ownership mindset and ensures that every employee meaningfully shares in the success they help create. • Exceptional guidance and support from our managers • Collaborative culture & environment • Robust training opportunities with company reimbursement upon achieving required licensing • Apprenticeship programs for fire sprinkler, fire alarm and inspection positions • Opportunity to work alongside some of the best talent in the fire protection industry This position will be out of our Little Rock, Arkansas office Fire Systems Technology, Inc., recently joined the Impact Fire Services team and is a subsidiary company of Impact Fire Services. Fire Systems Technology has been in business for over 22 years and provides fire protection services covering Arkansas, Southern Missouri, Southern Kansas, and Eastern Oklahoma. The company offers exceptional fire sprinkler installation, repairs, renovations, inspections, and maintenance of fire sprinkler systems for over 20 years. UP TO A $3,000 SIGN-ON-BONUS BASED ON EXPERIENCE Perform inspection and testing of fire sprinkler systems with knowledge of multiple manufacturers' products. Provide accurate and detailed inspections reports with all proper documentation of improvements and complications. Perform inspections on large projects. JOB RESPONSIBILITIES • Perform routine inspections, testing and services of life safety product lines with minimal supervision. • Responsible for operating with minimal supervision while performing fire protection inspections. • Daily communications with Project Manager and/or Schedule Coordinator on inspection or project delays, requirements and general status of job • Work with Project Manager, Schedule Coordinator and Office Administrative Staff to ensure complete closeout and turnover of jobs to the client (Confirm that work is completed so it can be billed in full). JOB REQUIREMENTS • NICET Level II certification highly preferred but not required. • Must be willing to obtain or possess other applicable state licenses • Strong working knowledge of life safety and NFPA codes • Working knowledge of sprinkler controls, alarm panels, devices and critical components • Willing to perform testing on sprinkler and fire pump systems. PREFERRED EXPERIENCE / QUALIFICATIONS • Willing to coordinate between inspection deficiencies and service required to correct found deficiencies. • Capability to present information and respond to questions from managers, customers, AHJs (Authorities Having Jurisdiction) and the general public • Able to complete documentation and administrative duties as necessary; proficient in the use of personal computers and Microsoft Office tools • Demonstrated competency in verbal and written business communication skills. • Possess and maintain a valid driver's license in accordance with Company guidelines Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions. We look forward to talking with you about career opportunities with Impact Fire Services. For consideration, please apply on-line. Employment with an Equal Opportunity Employer (EOE) including disability/veterans.
05/23/2026
Full time
Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with the leading businesses in our markets. We are a full-service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands. Impact Fire has deep experience supporting many industries including retail, healthcare, education and restaurants. Today, we operate over 52+ district offices and employ over 2,100 employees across multiple states throughout the USA. At Impact Fire Services you can learn a trade with multiple career paths in fire and life safety while benefiting from an employee focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable skills, prior industry experience, or are looking to start your journey, our apprenticeship programs will give you the support and knowledge you need to go further in your career. Why work with us? At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 52+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants. Please text "ImpactFire" to to connect with Ember, Impact Fire's Recruiting Assistant, to learn more about this position and the company. Benefits of joining Impact Fire Services When you join Impact Fire you will receive: • Competitive compensation • Pay is on a weekly cycle, every Friday • Career Advancement Opportunities • Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays • Company paid short and long-term disability • Immediately vested in our 401(k) company match • Full-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success. This program fosters an ownership mindset and ensures that every employee meaningfully shares in the success they help create. • Exceptional guidance and support from our managers • Collaborative culture & environment • Robust training opportunities with company reimbursement upon achieving required licensing • Apprenticeship programs for fire sprinkler, fire alarm and inspection positions • Opportunity to work alongside some of the best talent in the fire protection industry This position will be out of our Little Rock, Arkansas office Fire Systems Technology, Inc., recently joined the Impact Fire Services team and is a subsidiary company of Impact Fire Services. Fire Systems Technology has been in business for over 22 years and provides fire protection services covering Arkansas, Southern Missouri, Southern Kansas, and Eastern Oklahoma. The company offers exceptional fire sprinkler installation, repairs, renovations, inspections, and maintenance of fire sprinkler systems for over 20 years. UP TO A $3,000 SIGN-ON-BONUS BASED ON EXPERIENCE Perform inspection and testing of fire sprinkler systems with knowledge of multiple manufacturers' products. Provide accurate and detailed inspections reports with all proper documentation of improvements and complications. Perform inspections on large projects. JOB RESPONSIBILITIES • Perform routine inspections, testing and services of life safety product lines with minimal supervision. • Responsible for operating with minimal supervision while performing fire protection inspections. • Daily communications with Project Manager and/or Schedule Coordinator on inspection or project delays, requirements and general status of job • Work with Project Manager, Schedule Coordinator and Office Administrative Staff to ensure complete closeout and turnover of jobs to the client (Confirm that work is completed so it can be billed in full). JOB REQUIREMENTS • NICET Level II certification highly preferred but not required. • Must be willing to obtain or possess other applicable state licenses • Strong working knowledge of life safety and NFPA codes • Working knowledge of sprinkler controls, alarm panels, devices and critical components • Willing to perform testing on sprinkler and fire pump systems. PREFERRED EXPERIENCE / QUALIFICATIONS • Willing to coordinate between inspection deficiencies and service required to correct found deficiencies. • Capability to present information and respond to questions from managers, customers, AHJs (Authorities Having Jurisdiction) and the general public • Able to complete documentation and administrative duties as necessary; proficient in the use of personal computers and Microsoft Office tools • Demonstrated competency in verbal and written business communication skills. • Possess and maintain a valid driver's license in accordance with Company guidelines Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions. We look forward to talking with you about career opportunities with Impact Fire Services. For consideration, please apply on-line. Employment with an Equal Opportunity Employer (EOE) including disability/veterans.
Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with the leading businesses in our markets. We are a full-service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands. Impact Fire has deep experience supporting many industries including retail, healthcare, education and restaurants. Today, we operate over 52+ district offices and employ over 2,100 employees across multiple states throughout the USA. At Impact Fire Services you can learn a trade with multiple career paths in fire and life safety while benefiting from an employee focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable skills, prior industry experience, or are looking to start your journey, our apprenticeship programs will give you the support and knowledge you need to go further in your career. Why work with us? At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 52+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants. Please text "ImpactFire" to to connect with Ember, Impact Fire's Recruiting Assistant, to learn more about this position and the company. Benefits of joining Impact Fire Services When you join Impact Fire you will receive: • Competitive compensation • Pay is on a weekly cycle, every Friday • Career Advancement Opportunities • Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays • Company paid short and long-term disability • Immediately vested in our 401(k) company match • Full-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success. This program fosters an ownership mindset and ensures that every employee meaningfully shares in the success they help create. • Exceptional guidance and support from our managers • Collaborative culture & environment • Robust training opportunities with company reimbursement upon achieving required licensing • Apprenticeship programs for fire sprinkler, fire alarm and inspection positions • Opportunity to work alongside some of the best talent in the fire protection industry This position is located in College Station, TX. JOB SUMMARY: Perform inspection, testing and repair of fire sprinkler and kitchen systems with knowledge of multiple manufacturers' products. Provide accurate and detailed inspections reports with all proper documentation of improvements and complications. Perform inspections on large projects. JOB RESPONSIBILITIES: • Perform routine inspections, testing and services of life safety product lines with minimal supervision. • Responsible for operating with minimal supervision while performing fire protection inspections • Daily communications with Project Manager and/or Schedule Coordinator on inspection or project delays, requirements and general status of job. • Work with Project Manager, Schedule Coordinator and Office Administrative Staff to ensure complete closeout and turnover of jobs to the client. JOB REQUIREMENTS: • NICET Level II RME-I license required. • Must be willing or possess other applicable state licenses • Strong working knowledge of life safety and NFPA codes • Working knowledge of sprinkler controls, alarm panels, devices and critical components • Perform testing and maintenance on sprinkler and fire pump systems PREFERRED EXPERIENCE: • Coordinate between inspection deficiencies and service required to correct found deficiencies • Capability to present information and respond to questions from managers, customers, AHJs (Authorities Having Jurisdiction) and the general public • Able to complete documentation and administrative duties as necessary; proficient in the use of personal computers and Microsoft Office tools • Must work in an efficient manner • Demonstrated competency in verbal and written business communication skills. • Possess and maintain a valid driver's license in accordance with Company guidelines Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions. We look forward to talking with you about career opportunities with Impact Fire Services. For consideration, please apply on-line. Employment with an Equal Opportunity Employer (EOE) including disability/veterans.
05/23/2026
Full time
Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with the leading businesses in our markets. We are a full-service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands. Impact Fire has deep experience supporting many industries including retail, healthcare, education and restaurants. Today, we operate over 52+ district offices and employ over 2,100 employees across multiple states throughout the USA. At Impact Fire Services you can learn a trade with multiple career paths in fire and life safety while benefiting from an employee focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable skills, prior industry experience, or are looking to start your journey, our apprenticeship programs will give you the support and knowledge you need to go further in your career. Why work with us? At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 52+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants. Please text "ImpactFire" to to connect with Ember, Impact Fire's Recruiting Assistant, to learn more about this position and the company. Benefits of joining Impact Fire Services When you join Impact Fire you will receive: • Competitive compensation • Pay is on a weekly cycle, every Friday • Career Advancement Opportunities • Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays • Company paid short and long-term disability • Immediately vested in our 401(k) company match • Full-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success. This program fosters an ownership mindset and ensures that every employee meaningfully shares in the success they help create. • Exceptional guidance and support from our managers • Collaborative culture & environment • Robust training opportunities with company reimbursement upon achieving required licensing • Apprenticeship programs for fire sprinkler, fire alarm and inspection positions • Opportunity to work alongside some of the best talent in the fire protection industry This position is located in College Station, TX. JOB SUMMARY: Perform inspection, testing and repair of fire sprinkler and kitchen systems with knowledge of multiple manufacturers' products. Provide accurate and detailed inspections reports with all proper documentation of improvements and complications. Perform inspections on large projects. JOB RESPONSIBILITIES: • Perform routine inspections, testing and services of life safety product lines with minimal supervision. • Responsible for operating with minimal supervision while performing fire protection inspections • Daily communications with Project Manager and/or Schedule Coordinator on inspection or project delays, requirements and general status of job. • Work with Project Manager, Schedule Coordinator and Office Administrative Staff to ensure complete closeout and turnover of jobs to the client. JOB REQUIREMENTS: • NICET Level II RME-I license required. • Must be willing or possess other applicable state licenses • Strong working knowledge of life safety and NFPA codes • Working knowledge of sprinkler controls, alarm panels, devices and critical components • Perform testing and maintenance on sprinkler and fire pump systems PREFERRED EXPERIENCE: • Coordinate between inspection deficiencies and service required to correct found deficiencies • Capability to present information and respond to questions from managers, customers, AHJs (Authorities Having Jurisdiction) and the general public • Able to complete documentation and administrative duties as necessary; proficient in the use of personal computers and Microsoft Office tools • Must work in an efficient manner • Demonstrated competency in verbal and written business communication skills. • Possess and maintain a valid driver's license in accordance with Company guidelines Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions. We look forward to talking with you about career opportunities with Impact Fire Services. For consideration, please apply on-line. Employment with an Equal Opportunity Employer (EOE) including disability/veterans.
Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with the leading businesses in our markets. We are a full-service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands. Impact Fire has deep experience supporting many industries including retail, healthcare, education and restaurants. Today, we operate over 52+ district offices and employ over 2,100 employees across multiple states throughout the USA. At Impact Fire Services you can learn a trade with multiple career paths in fire and life safety while benefiting from an employee focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable skills, prior industry experience, or are looking to start your journey, our apprenticeship programs will give you the support and knowledge you need to go further in your career. Why work with us? At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 52+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants. Benefits of joining Impact Fire Services When you join Impact Fire you will receive: • Competitive compensation • Pay is on a weekly cycle, every Friday • Career Advancement Opportunities • Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays • Company paid short and long-term disability • Immediately vested in our 401(k) company match • Full-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success. This program fosters an ownership mindset and ensures that every employee meaningfully shares in the success they help create. • Exceptional guidance and support from our managers • Collaborative culture & environment • Robust training opportunities with company reimbursement upon achieving required licensing • Apprenticeship programs for fire sprinkler, fire alarm and inspection positions • Opportunity to work alongside some of the best talent in the fire protection industry Perform inspection, testing and repair of fire sprinkler systems with knowledge of multiple manufacturers' products. Provide accurate and detailed inspections reports with all proper documentation of improvements and complications. Perform inspections on large projects. Position is located out of our Austin, Texas district office. JOB RESPONSIBILITIES • Perform routine inspections, testing and services of life safety product lines with minimal supervision. • Responsible for operating with minimal supervision while performing fire protection inspections • Daily communications with Project Manager and/or Schedule Coordinator on inspection or project delays, requirements and general status of job work with Project Manager, Schedule Coordinator and Office Administrative Staff to ensure complete closeout and turnover of jobs to the client (Confirm that work is completed so it can be billed in full) JOB REQUIREMENTS • NICET Level II RME-I license required. • Fire Sprinkler Inspection experience required. • Strong working knowledge of life safety and NFPA codes • Working knowledge of sprinkler controls, alarm panels, devices and critical components • Willing to perform testing and maintenance on sprinkler and fire pump systems ADDITIONAL PREFERRED QUALIFICATIONS • Multiple Texas licenses FAL, FEL are a plus but not required. • Willing to coordinate between inspection deficiencies and service required to correct found deficiencies • Capability to present information and respond to questions from managers, customers, AHJs (Authorities Having Jurisdiction) and the general public • Able to complete documentation and administrative duties as necessary; proficient in the use of personal computers and Microsoft Office tools • Possess and maintain a valid driver's license in accordance with Company guidelines We look forward to talking with you about career opportunities with Impact Fire Services. For consideration, please apply on-line. Employment with an Equal Opportunity Employer (EOE) including disability/veterans.
05/22/2026
Full time
Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with the leading businesses in our markets. We are a full-service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands. Impact Fire has deep experience supporting many industries including retail, healthcare, education and restaurants. Today, we operate over 52+ district offices and employ over 2,100 employees across multiple states throughout the USA. At Impact Fire Services you can learn a trade with multiple career paths in fire and life safety while benefiting from an employee focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable skills, prior industry experience, or are looking to start your journey, our apprenticeship programs will give you the support and knowledge you need to go further in your career. Why work with us? At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 52+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants. Benefits of joining Impact Fire Services When you join Impact Fire you will receive: • Competitive compensation • Pay is on a weekly cycle, every Friday • Career Advancement Opportunities • Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays • Company paid short and long-term disability • Immediately vested in our 401(k) company match • Full-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success. This program fosters an ownership mindset and ensures that every employee meaningfully shares in the success they help create. • Exceptional guidance and support from our managers • Collaborative culture & environment • Robust training opportunities with company reimbursement upon achieving required licensing • Apprenticeship programs for fire sprinkler, fire alarm and inspection positions • Opportunity to work alongside some of the best talent in the fire protection industry Perform inspection, testing and repair of fire sprinkler systems with knowledge of multiple manufacturers' products. Provide accurate and detailed inspections reports with all proper documentation of improvements and complications. Perform inspections on large projects. Position is located out of our Austin, Texas district office. JOB RESPONSIBILITIES • Perform routine inspections, testing and services of life safety product lines with minimal supervision. • Responsible for operating with minimal supervision while performing fire protection inspections • Daily communications with Project Manager and/or Schedule Coordinator on inspection or project delays, requirements and general status of job work with Project Manager, Schedule Coordinator and Office Administrative Staff to ensure complete closeout and turnover of jobs to the client (Confirm that work is completed so it can be billed in full) JOB REQUIREMENTS • NICET Level II RME-I license required. • Fire Sprinkler Inspection experience required. • Strong working knowledge of life safety and NFPA codes • Working knowledge of sprinkler controls, alarm panels, devices and critical components • Willing to perform testing and maintenance on sprinkler and fire pump systems ADDITIONAL PREFERRED QUALIFICATIONS • Multiple Texas licenses FAL, FEL are a plus but not required. • Willing to coordinate between inspection deficiencies and service required to correct found deficiencies • Capability to present information and respond to questions from managers, customers, AHJs (Authorities Having Jurisdiction) and the general public • Able to complete documentation and administrative duties as necessary; proficient in the use of personal computers and Microsoft Office tools • Possess and maintain a valid driver's license in accordance with Company guidelines We look forward to talking with you about career opportunities with Impact Fire Services. For consideration, please apply on-line. Employment with an Equal Opportunity Employer (EOE) including disability/veterans.
The Job As an Assistant Merchant, you are responsible for all aspects of support for a product category, including but not limited to category review support, promotional planning, show prep, retailer communication, SKU on-boarding, and maintenance and special projects as assigned. The position is designed as a support role, as well as development step in all aspects of the buying department to prepare a candidate for full category responsibility as a Merchant I. The Assistant Merchant: Executes the current year plan that has been laid out by the Merchant Is responsible for all aspects of support for a product category Assists with teams' responsibilities and projects, including category reviews, promotional planning processes, show preparation, retailer communication, SKU onboarding and maintenance, and special projects as assigned. Is expected to consider enterprise (retail, EJD, international) impact with all decisions. What you'll do: Category Review Support Support merchant in all phases of category review process Request and prepare all category analytics Participate in all aspects of vendor meeting prep, meetings, item selection, plan-o-gram build, marketing and execution to retailers Promotional Planning Support Support in organizing and securing all vendor marketing assessments Assist in solicitation of monthly promotional items from vendors Assist with promotional item submission forms, target pricing, correction notices and AD proofing Retailer Communication Support with daily retailer customer service Assist with communication via ACENET to relay new programs, changes or issues Assist with Merch CARE to prep Ace Care Center for calls and e-mails related to respective category Convention Planning Support Assist in selecting and inviting vendors to attend semi-annual convention Lead prep of show materials including drop ship forms, as well as submission for Power Buys, Saving Showcase and New Arrivals Assist in planning merchant area theme and execution for respective category Inventory/Supply Chain Support Assist in diagnosing and resolving vendor service issues Assist in inventory planning for promotional items Systems Support Lead SKU on-boarding for department with respective merchandising SYSTEMS coordinator Lead processing of department SAP price changes with respective merchandising SYSTEMS coordinator Lead all item master data changes with article content team Special Projects Lead department and cross-functional projects as assigned by DMM and merchant What you will need: Knowledge, Experience, and Competencies: Ace Assistant Merchant Competencies Product passion - Natural and fanatical curiosity around product and retail marketplace, demonstrated and put into action. Strategic thinking - has advanced business acumen to draw insights from gathered data. Relationship Builder - Builds and leverages internal / external network (vendors, retailers, cross functional team members, etc.) to drive results and improve processes. Results-oriented - Ability to drive results to and above plan with full accountability, proactively shifting efforts as trends and business variables change Presentation skills - Ability to plan, assemble and present with excellence strategy, execution and updates to leadership, across the organization, vendors and retailers Experience and Technical Requirements: 2+ years of business experience Retail experience preferred Strong problem-solving skills Strong interpersonal skills Understand financial measures that impacts corporation Demonstrate strong decision-making skills Highly creative, flexible and adaptable with good follow-through Proven ability to multi-task projects and meet deadlines Strong verbal and written communication skills Proficient in Microsoft Outlook, Word, Excel, Access, Power Point, Knowledge of PCM, SAP and guided Ad-hoc reporting tools Ability to travel 15% Compensation Details: $76300 - $90000 Per Year Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Incentive opportunities, based on role/grade level (company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!) Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire Company Car, phone and fuel card are provided for field-based positions Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review We know the work environment matters. That's why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more! Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more Birth/Adoption bonding paid time off Adoption cost reimbursement Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events Identity theft protection Benefits are provided in compliance with applicable policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert We want to hear from you! When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets. Equal Opportunity Employer Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. . click apply for full job details
05/22/2026
Full time
The Job As an Assistant Merchant, you are responsible for all aspects of support for a product category, including but not limited to category review support, promotional planning, show prep, retailer communication, SKU on-boarding, and maintenance and special projects as assigned. The position is designed as a support role, as well as development step in all aspects of the buying department to prepare a candidate for full category responsibility as a Merchant I. The Assistant Merchant: Executes the current year plan that has been laid out by the Merchant Is responsible for all aspects of support for a product category Assists with teams' responsibilities and projects, including category reviews, promotional planning processes, show preparation, retailer communication, SKU onboarding and maintenance, and special projects as assigned. Is expected to consider enterprise (retail, EJD, international) impact with all decisions. What you'll do: Category Review Support Support merchant in all phases of category review process Request and prepare all category analytics Participate in all aspects of vendor meeting prep, meetings, item selection, plan-o-gram build, marketing and execution to retailers Promotional Planning Support Support in organizing and securing all vendor marketing assessments Assist in solicitation of monthly promotional items from vendors Assist with promotional item submission forms, target pricing, correction notices and AD proofing Retailer Communication Support with daily retailer customer service Assist with communication via ACENET to relay new programs, changes or issues Assist with Merch CARE to prep Ace Care Center for calls and e-mails related to respective category Convention Planning Support Assist in selecting and inviting vendors to attend semi-annual convention Lead prep of show materials including drop ship forms, as well as submission for Power Buys, Saving Showcase and New Arrivals Assist in planning merchant area theme and execution for respective category Inventory/Supply Chain Support Assist in diagnosing and resolving vendor service issues Assist in inventory planning for promotional items Systems Support Lead SKU on-boarding for department with respective merchandising SYSTEMS coordinator Lead processing of department SAP price changes with respective merchandising SYSTEMS coordinator Lead all item master data changes with article content team Special Projects Lead department and cross-functional projects as assigned by DMM and merchant What you will need: Knowledge, Experience, and Competencies: Ace Assistant Merchant Competencies Product passion - Natural and fanatical curiosity around product and retail marketplace, demonstrated and put into action. Strategic thinking - has advanced business acumen to draw insights from gathered data. Relationship Builder - Builds and leverages internal / external network (vendors, retailers, cross functional team members, etc.) to drive results and improve processes. Results-oriented - Ability to drive results to and above plan with full accountability, proactively shifting efforts as trends and business variables change Presentation skills - Ability to plan, assemble and present with excellence strategy, execution and updates to leadership, across the organization, vendors and retailers Experience and Technical Requirements: 2+ years of business experience Retail experience preferred Strong problem-solving skills Strong interpersonal skills Understand financial measures that impacts corporation Demonstrate strong decision-making skills Highly creative, flexible and adaptable with good follow-through Proven ability to multi-task projects and meet deadlines Strong verbal and written communication skills Proficient in Microsoft Outlook, Word, Excel, Access, Power Point, Knowledge of PCM, SAP and guided Ad-hoc reporting tools Ability to travel 15% Compensation Details: $76300 - $90000 Per Year Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Incentive opportunities, based on role/grade level (company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!) Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire Company Car, phone and fuel card are provided for field-based positions Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review We know the work environment matters. That's why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more! Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more Birth/Adoption bonding paid time off Adoption cost reimbursement Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events Identity theft protection Benefits are provided in compliance with applicable policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert We want to hear from you! When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets. Equal Opportunity Employer Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. . click apply for full job details
PS Patient Relations Coordinator Job Summary Job Summary: This position acts as a liaison between patients, patient families, and the organization by initiating and managing the complaint process through the customer service department. This position works with managers and providers as an additional resource to de-escalate dissatisfied patients and families and negotiate resolutions with authority from the Director and/or Manager. Provides basic and complex preventative assessment of processes, procedures and programs including in-service education, consultation, and liaison activities. This position is not responsible for providing patient care. Implements and supports patient safety initiatives focused on the identification, reporting, investigation, and prevention of events for an organization that provides healthcare patient services. Works collaboratively with Department leadership, Primary Children's Hospital (PCH), and physician faculty members. The ambulatory group in the Department consists of 12 pediatric subspecialty divisions and service lines that practice primarily at Primary Children's Outpatient Specialty Center, Primary Children's Riverton, Primary Children's Layton, Primary Children's Lehi (Miller Campus), 6th South Clinic, and various satellite clinics. The pediatric ambulatory clinics at Primary Children's Outpatient Specialty Center operate in site-of-service 11 and site-of-service 22 space that is used in conjunction with PCH and other University and community pediatric providers. May assist with patient experience/safety across pediatric surgery departments. The University of Utah offers a comprehensive benefits package including: Excellent health care coverage at affordable rates (see the Summary Comparison for more information) 14.2% retirement contributions Generous paid leave time 11 paid Holidays per year 50% tuition reduction for employees, spouses, and dependent children Flex spending accounts University provided basic employee life insurance coverage equal to a salary of up to $25,000 Variety of elective insurance coverage, including life insurance, short and long-term disability, accidental death & dismemberment, accident, critical illness, hospital indemnity, and pet. Free transit on most UTA services Employee discounts on a variety of products and services, including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel Professional development opportunities Additional benefits information is available at Responsibilities Essential functions include, but are not limited to: Evaluates patient relation issues to determine appropriate actions for risk mitigation in coordination with department management Director. Investigates complaints, reviews the circumstances with involved parties, and makes recommendations for resolution. May participate in the negotiation of resolution, within authority granted by department management. Partners with the Risk Management department in the management of non-litigation, high level complaints and grievances. Maintains all files, emails, and/or other documents associated with patient relations investigations. Assists the director and division managers in the preparation of special reports or in response to requests for information. Tracks concerns and issues and assists in the preparation of ongoing metrics. Provides clinical relations education, training, or consultation as appropriate. Develops and coordinates appropriate verbal or written response to patient/family concerns, as deemed appropriate by the specific concern or regulatory requirements. Documents events within the Event System in compliance with regulatory bodies. Collaborates with Patient Accounts on billing adjustments, administrative holds, and patient billing complaints. Knowledge / Skills / Abilities: Ability to perform the essential functions of the job as outlined above. Demonstrated human relations and effective communication skills. Non-routine problems may be handled independently, but it is expected that such actions will be coordinated with the appropriate officials. Ability to learn and gain expertise with the organization and department-specific computer programs. Ability to function independently and interdependently within a team, and under minimal supervision. Ability to handle highest level of confidential information. Demonstrated attention to detail, conflict resolution, and report preparation skills. Working Conditions and Physical Demands:Employee must be able to meet the following requirements with or without an accommodation. This is a sedentary position in an office setting that may exert up to 10 pounds and may lift, carry, push, pull, or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions. Disclaimer:This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. Minimum Qualifications Required Bachelor's degree in a health care related field, or the equivalency (one year of education can be substituted for two years of related work experience). Two years of health care, operational, or business experience. Preferred Previous work experience in risk management, quality improvement, or a patient safety related field. This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description. Preferences Special Instructions Requisition Number: PRN44866B Full Time or Part Time? Full Time Work Schedule Summary: Full-time, 40 hours per week. Monday through Friday from 8am-5pm. Department: 00848 - Pediatric Administration Location: Campus Pay Rate Range: $22.71 - $32.26 Close Date: 7/27/2026 Open Until Filled: To apply, visit jeid-4b811bc26e928a4c90df05e4831de604
05/21/2026
Full time
PS Patient Relations Coordinator Job Summary Job Summary: This position acts as a liaison between patients, patient families, and the organization by initiating and managing the complaint process through the customer service department. This position works with managers and providers as an additional resource to de-escalate dissatisfied patients and families and negotiate resolutions with authority from the Director and/or Manager. Provides basic and complex preventative assessment of processes, procedures and programs including in-service education, consultation, and liaison activities. This position is not responsible for providing patient care. Implements and supports patient safety initiatives focused on the identification, reporting, investigation, and prevention of events for an organization that provides healthcare patient services. Works collaboratively with Department leadership, Primary Children's Hospital (PCH), and physician faculty members. The ambulatory group in the Department consists of 12 pediatric subspecialty divisions and service lines that practice primarily at Primary Children's Outpatient Specialty Center, Primary Children's Riverton, Primary Children's Layton, Primary Children's Lehi (Miller Campus), 6th South Clinic, and various satellite clinics. The pediatric ambulatory clinics at Primary Children's Outpatient Specialty Center operate in site-of-service 11 and site-of-service 22 space that is used in conjunction with PCH and other University and community pediatric providers. May assist with patient experience/safety across pediatric surgery departments. The University of Utah offers a comprehensive benefits package including: Excellent health care coverage at affordable rates (see the Summary Comparison for more information) 14.2% retirement contributions Generous paid leave time 11 paid Holidays per year 50% tuition reduction for employees, spouses, and dependent children Flex spending accounts University provided basic employee life insurance coverage equal to a salary of up to $25,000 Variety of elective insurance coverage, including life insurance, short and long-term disability, accidental death & dismemberment, accident, critical illness, hospital indemnity, and pet. Free transit on most UTA services Employee discounts on a variety of products and services, including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel Professional development opportunities Additional benefits information is available at Responsibilities Essential functions include, but are not limited to: Evaluates patient relation issues to determine appropriate actions for risk mitigation in coordination with department management Director. Investigates complaints, reviews the circumstances with involved parties, and makes recommendations for resolution. May participate in the negotiation of resolution, within authority granted by department management. Partners with the Risk Management department in the management of non-litigation, high level complaints and grievances. Maintains all files, emails, and/or other documents associated with patient relations investigations. Assists the director and division managers in the preparation of special reports or in response to requests for information. Tracks concerns and issues and assists in the preparation of ongoing metrics. Provides clinical relations education, training, or consultation as appropriate. Develops and coordinates appropriate verbal or written response to patient/family concerns, as deemed appropriate by the specific concern or regulatory requirements. Documents events within the Event System in compliance with regulatory bodies. Collaborates with Patient Accounts on billing adjustments, administrative holds, and patient billing complaints. Knowledge / Skills / Abilities: Ability to perform the essential functions of the job as outlined above. Demonstrated human relations and effective communication skills. Non-routine problems may be handled independently, but it is expected that such actions will be coordinated with the appropriate officials. Ability to learn and gain expertise with the organization and department-specific computer programs. Ability to function independently and interdependently within a team, and under minimal supervision. Ability to handle highest level of confidential information. Demonstrated attention to detail, conflict resolution, and report preparation skills. Working Conditions and Physical Demands:Employee must be able to meet the following requirements with or without an accommodation. This is a sedentary position in an office setting that may exert up to 10 pounds and may lift, carry, push, pull, or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions. Disclaimer:This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. Minimum Qualifications Required Bachelor's degree in a health care related field, or the equivalency (one year of education can be substituted for two years of related work experience). Two years of health care, operational, or business experience. Preferred Previous work experience in risk management, quality improvement, or a patient safety related field. This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description. Preferences Special Instructions Requisition Number: PRN44866B Full Time or Part Time? Full Time Work Schedule Summary: Full-time, 40 hours per week. Monday through Friday from 8am-5pm. Department: 00848 - Pediatric Administration Location: Campus Pay Rate Range: $22.71 - $32.26 Close Date: 7/27/2026 Open Until Filled: To apply, visit jeid-4b811bc26e928a4c90df05e4831de604
