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Job Title: Front Desk I Reports to: Front Desk Supervisor Level: Hourly Scope: Responsible for guest services and supporting management in the general operation of the assigned facility. Primary Responsibilities: • Accountable and responsible for maintaining a safety culture (following all SOP's, JSA's, policies and procedures) as set out by Target Hospitality • Greet all incoming guests and employees courteously and professionally • Check in arrivals utilizing designated systems • Accept payments and process transactions • Enter all registration information of guests, process reports, and work with computer programs to collect/record information • Perform all required filing and data entry as required by manager • Answer incoming calls in a friendly, pleasant manner • Receive, check, and re-direct all incoming faxes and electronic mail • Prepare correspondence for pick up - this to include, packages and mail per postal requirements • Exceed our guests needs by providing world- class customer service • Attend safety meetings and participate in Target Hospitality emergency response procedures • Additional duties may be assigned by supervisor or manager Physical Demands: • Sit for long periods of time (up to 12 hours or more) with scheduled breaks • Short and long-distance walking required • Use of stairs and step stools • Occasional use of force when pushing/pulling carts that weigh on average 50lbs • Must be able to crouch, bend neck, back and torso from waist to floor, and must be able to twist from left to right and right to left • Occasionally lift an average weight of 25lbs with a maximum of 50lbs, on occasion where weights may exceed 50lbs the assistance of another person or a lifting aid is mandatory • Perform repetitive movements at the wrist including side to side/up or down and multiple grasps • Manual dexterity with the ability to type and use 10-key Working Conditions and Environment: • Ability to hear and understand verbal instruction as well as other sounds such as safety alarms/ signals • Ability to communicate effectively; written and orally in English • Must be able to see without impairment for inspection purposes and ability to read small text such as product warning labels • Exposure to extreme hot and cold environments • Ability to work with a rotational schedule (6 weeks on and 2 weeks off, or as per manager's discretion/ business needs) • Ability to work safely and navigate with in small/ close quarters and congested areas • Occasional exposure to elevated noise and surroundings Ability to communicate effectively; written and orally in English Candidate Qualifications: • 1+ year administrative experience or equivalent- preferably in a remote camp or hotel/hospitality industry or equivalent • Ability and willingness to travel/work long rotations • Ability to read and write in English • Experience and proficiency with Microsoft - word, excel, power point and outlook programs • First aid certification is an asset • Work within a team environment • Must be able to work effectively and efficiently with or without supervision • Strong prioritization and time management skills • Must be able to pass a background check and urinalysis • Must provide own transportation to and from the facility Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Title: Front Desk I Reports to: Front Desk Supervisor Level: Hourly Scope: Responsible for guest services and supporting management in the general operation of the assigned facility. Primary Responsibilities: • Accountable and responsible for maintaining a safety culture (following all SOP's, JSA's, policies and procedures) as set out by Target Hospitality • Greet all incoming guests and employees courteously and professionally • Check in arrivals utilizing designated systems • Accept payments and process transactions • Enter all registration information of guests, process reports, and work with computer programs to collect/record information • Perform all required filing and data entry as required by manager • Answer incoming calls in a friendly, pleasant manner • Receive, check, and re-direct all incoming faxes and electronic mail • Prepare correspondence for pick up - this to include, packages and mail per postal requirements • Exceed our guests needs by providing world- class customer service • Attend safety meetings and participate in Target Hospitality emergency response procedures • Additional duties may be assigned by supervisor or manager Physical Demands: • Sit for long periods of time (up to 12 hours or more) with scheduled breaks • Short and long-distance walking required • Use of stairs and step stools • Occasional use of force when pushing/pulling carts that weigh on average 50lbs • Must be able to crouch, bend neck, back and torso from waist to floor, and must be able to twist from left to right and right to left • Occasionally lift an average weight of 25lbs with a maximum of 50lbs, on occasion where weights may exceed 50lbs the assistance of another person or a lifting aid is mandatory • Perform repetitive movements at the wrist including side to side/up or down and multiple grasps • Manual dexterity with the ability to type and use 10-key Working Conditions and Environment: • Ability to hear and understand verbal instruction as well as other sounds such as safety alarms/ signals • Ability to communicate effectively; written and orally in English • Must be able to see without impairment for inspection purposes and ability to read small text such as product warning labels • Exposure to extreme hot and cold environments • Ability to work with a rotational schedule (6 weeks on and 2 weeks off, or as per manager's discretion/ business needs) • Ability to work safely and navigate with in small/ close quarters and congested areas • Occasional exposure to elevated noise and surroundings Ability to communicate effectively; written and orally in English Candidate Qualifications: • 1+ year administrative experience or equivalent- preferably in a remote camp or hotel/hospitality industry or equivalent • Ability and willingness to travel/work long rotations • Ability to read and write in English • Experience and proficiency with Microsoft - word, excel, power point and outlook programs • First aid certification is an asset • Work within a team environment • Must be able to work effectively and efficiently with or without supervision • Strong prioritization and time management skills • Must be able to pass a background check and urinalysis • Must provide own transportation to and from the facility Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Title: Front Desk Supervisor Reports to: Lodge Manager/Assistant Manager Level: Hourly Scope: Responsible for guest services and supporting the management in the general operations of the assigned facility. Primary Responsibilities: • Accountable and responsible for maintaining a safety culture (following all SOP's, JSA's, Policies and Procedures) as set out by Target Hospitality • Supervision and direction, as set out by Manager, of front desk personnel • Plan, direct, and maintain work schedules and task of the front desk team • Greet all incoming guests and employees courteously and professionally • Check in all arrivals utilizing designated systems • Accept payments and process transactions • Enter all registration information of guests, data entry, process reports, and work with computer programs to collect/record information • Perform all required filing and data entry as required by General Manager • Answer incoming calls in a friendly, pleasant manner. Receive, check, and re-direct all incoming faxes and electronic mail • Prepare correspondence for pick up - this to include, packages and mail for all post requirements • Aid Manager with the preparation of reports, sign off sheets, correspondence and tracking as required • Exceed our guests needs by providing world- class customer service • Attend all safety meetings and participate in Target Hospitality emergency response Procedures • Additional duties may be assigned by manager Physical Demands: • Sit for long periods of time (up to 12 hours or more) with scheduled breaks • Short and long-distance walking required • Use of stairs and step stools • Occasional use force when pushing/pulling carts that weigh on average 50lbs • Must be able to crouch, bend neck, back and torso from waist to floor, and must be able to twist from left to right and right to left • Occasionally lift an average weight of 25lbs with a maximum of 50lbs, on occasion where weights may exceed 50lbs the assistance of another person or a lifting aid is mandatory • Perform repetitive movements at the wrist including side to side/ up or down and multiple grasps of an average of 10lbs with a maximum of 25lbs • Manual dexterity with the ability to type and use 10-key Working Conditions and Environment: • Ability to hear and understand verbal instruction as well as other sounds such as safety alarms/ signals • Ability to communicate effectively; written and orally in English • Must be able to see without impairment for inspection purposes and ability to read small text such as product warning labels • Exposure to extreme hot and cold environments • Ability to work with in a rotational schedule (6 weeks on and 2 weeks off or as per manager's discretion/ business needs) • Ability to works safely and navigate with in small/ close quarters and congested areas • Occasional exposure to elevated noise and surroundings Candidate Requirements: • 5+ years administration experience preferably in a remote camp or hotel/hospitality industry or equivalent • Ability and willingness to travel/work long rotations away from home • High School Diploma or GED required • Experience and proficiency with Microsoft - word, excel, power point and outlook programs • First aid certification is an asset • Work within a team environment • Must be able to work effectively and efficiently with or without supervision • Strong prioritization and time management skills • Must be able to pass a background check and urinalysis • Must provide your own transportation to and from the facility Ability to communicate effectively; written and orally in English Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

TITLE: Shift Manager (SM) PURPOSE OF THE POSITION: The person holding this supervisory position is considered a full time team member and is responsible and accountable for: the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager. In restaurants with an Assistant Manager, the Shift Manager is the next highest position. ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas. When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the "Document Viewer" on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant. The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards. I. PROFITABILITY A.Planning 1.Executes the RGM's plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth. 2.Achieves planned/budgeted profits, as communicated by the RGM. This involves: - a.Using established control systems and procedures to measure actual results and to identify deviations from planned results. - b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan. B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance. C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized. 1. Performs Banking Transactions - a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.) - i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund. - ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day. - iii. The final deposit will be all remaining cash plus checks, minus the change fund. - iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository. - v. Assure the "Weekly Deposit Log" is completed for each deposit made. - b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers. - i. Picks up validated deposit slips at the bank. - ii. Verifies bank validated deposit amounts to sales and cash reports as well as the "Weekly Deposit Log," and assures all appropriate signatures are on the "Weekly Deposit Log". - iii. Sends a copy of the "Weekly Deposit Log" to the Home Office with all other weekly paperwork. D.Controls cash drawers and team member "banks", following all established manual and computer procedures. 1. Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until "dropped" from the cash drawer to the safe. 2. Establishes cash banks for delivery drivers. 3. As needed, will operate cash drawer following established procedures for cash drawer operation. 4. As necessary, money is removed from cash drawers from time to time and secured in the safe. 5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office. 6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers. 7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions. 8. Inform the RGM anytime cash short exceeds $5 for a day. 9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers. E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes: 1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant. 2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes: - a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received. - b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task. - c."Autoposts" inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip. 3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant. 4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products. 5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made - Ready - Discard label. 6.Assures the correct order entry procedures are followed by all order takers. 7.Assures compliance with team member consumption policies. 8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines. 9.Communicates goals to team members and follows up with team members to ensure goals are being met. 10.The following tools are used to aid in controlling Cost of Sales: - FMS Product Cost Analysis Report - FMS Daily Ideal Usage Report - FMS Weekly Worksheet Report - Bonus Calculation Sheet - Profit and Loss Statement - The General Ledger - Prep Variance Report - Daily Prep Variance Report F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that "Flow-thru" targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:. 1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed. 2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift. 3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift. 4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets. 5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift. 6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations. 7.Making appropriate recommendations to the RGM regarding wages within Company guidelines. 8.Eliminating overtime hours for team members who are paid on an hourly basis. 9.Eliminating supplemental tip credit pay. 10.Improving team member productivity using the measurements and tools available through the Company, as well as the following: - Assuring the Back of the House (BOH) is "optimized": - i. Organized a place for everything, and everything in its place - ii. Lineal Flow eliminate or minimize back tracking - iii. Have all items located closest to the next step in the product assembly process - iv. Minimize the number of steps taken and the reach needed for all items - Assuring that team members are thoroughly trained. - Ensuring that "prep levels' are adequate for the forecasted volume of business for the day . click apply for full job details

Job Description Job Description SLSCO, LP is seeking an Office Manager. The Office Manager will be an experienced professional who will collaborate with management and staff to ensure accurate and timely management of administrative functions. The office Manager will have a daily interface with personnel at all levels. Essential Duties and Responsibilities: • Directs office activities and functions to maintain efficiency and compliance with company policies. • Coordinate and oversee office improvements and repairs. • Greet and direct incoming guests. • Receive and distribute office mail and deliveries. • Assists support staff with their assigned duties, particularly when more advanced, skilled, or sensitive work as required. • Manage relationships with vendors, service providers, building managers and landlords, ensuring that all items and invoices are paid on time. • Receive incoming catering orders through the freight, set up, and take down. • Managing office space, printers, copiers, and ordering food and beverages. • Maintains office supplies inventory. • Oversees telephone services, and email correspondence. • Performs or facilitates the upkeep and appearance of the office. • Performs other duties as assigned. Knowledge and Skills Required: • High school diploma or equivalent required; associate degree in office administration or related field preferred. • Must have at least two years of administrative or clerical and office management experience required. • Extensive time management skills with a proven ability to meet deadlines. • Excellent verbal and written communication skills. • Excellent organizational skills and attention to detail. • Strong work ethic and high level of professionalism. • Proficient with Microsoft Office Suite or related software. Physical Demands: • Use of manual dexterity, tactile, visual, and audio acuity. • Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands. • Occasional lifting (up to 15 pounds), bending, pulling, and carrying. • Quantitative/mathematical ability (addition, subtraction, multiplication, division, standard measurements). Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Benefits: • Safe Harbor 401 (k) Plan • Health Insurance • Dental Insurance • Vision Insurance • Company-paid disability and life insurance • Voluntary life insurance • Paid sick time • Paid time off Affirmative Action/EEO Statement SLSCO LTD is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without discrimination because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, disability status, protected veteran status, or any other federal, state, or local protected class.

Job Description Job Description Were you always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask "why" when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn't find in a travel guide. If this sounds like you, you're in the right place. You've got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it's a place to discover, a place in the world with style like yours. That's why we're not just looking for anyone. We're looking for someone like you. The Assistant Front Office Manager is responsible for the smooth operation of the front office and for ensuring that all standard operating procedures pertaining to the front desk are followed. Assists in coordinating the activities of workers in guest registration, bell services, Navigator, valet services, telephone services, and night audit to ensure the highest guest satisfaction and maximize hotel profitability. Position Qualifications and Requirements: Education & Experience: High School diploma or GED certification required. Associates Degree preferred. 2+ Years in a full service Hotel front Desk supervisory role. College work in related field helpful. Guest service experience in hospitality environment required. Valid state driver's license from applicable state and MVR in good standing. Physical Demands: Long hours sometimes required, including nights, weekends and holidays. Light work-May exert up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Required Competencies: Must be able to convey information and ideas clearly. Must work well in stressful, high-pressure situations. Must be able to quickly and accurately evaluate and select among alternative courses of action. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must be effective at listening to, understanding, and clarifying concerns and issues raised by team members and guests. Must have the ability to assimilate complex information, data, etc, from various sources and consider, adjust or modify to meet the constraints of the particular situation. Must be able to prioritize departmental functions to meet due dates and deadlines. Must be able to work with and understand financial information, data, and basic arithmetic function. Responsibilities may include any and all of the following: Approach all encounters with guests and team members in a friendly, service-oriented manner. Maintain regular attendance in compliance with company standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes proper dress and a correct nametag when working. Comply at all times with company standards and regulations to encourage safe and efficient hotel operations. Must, at all times, be attentive, friendly, helpful and courteous to all guests, managers, and other team member Assist in the training and supervision of all Guest Services employees; coach and counsel employees regarding career and personal developments; and conduct performance evaluations and provide feedback to employees, on a regular basis. Oversee and participate in guest registration to ensure Guest Satisfaction Assist in scheduling staff according to labor standards and forecasts occupancy; assign daily work tasks to employees; and monitor labor costs and productivity to stay within departmental goals. Ensure adherence to procedures for hotel accounting, credit control, handling of financial transactions, securities of monies, guest security and emergency procedures as established. Respond quickly to guest requests or complaints in a friendly manner and ensure appropriate action is taken. Follow up to ensure guest satisfaction and proper documentation. Follow company policies and procedures and effectively communicate them to subordinates. Aggressively recruit and staff department using company hiring standards (i.e. behavioral questioning, reference checks, evaluation and team interviews). Conduct training classes regarding safety, security, departmental procedures and service guidelines. Fulfill Manager on Duty shifts as needed. Establish and maintain attentive, friendly courteous and efficient hospitality at the Front Desk. Maintain efficiency in the operation of the staff in a high standard or quality of service and courtesy, bringing total satisfaction to guests and the hotel. Have a thorough knowledge of the hotel fire and safety regulations and policies, accident reports, safety programs, and what the direct duties are in relation to each. Ensure that all guest service employees are properly trained in these procedures. Confirm credit and payment method at check in and full payment at check out. Provide list of "due outs" to Housekeeping on a consistent basis. Maintain close control and inventory of uniforms and equipment on hand. Ensure lobby is kept clean at all times. Ensure a workable checkroom system for luggage that protects the hotel and guest from loss or damage and that check in and check-out procedures are being maintained. Prepare and post weekly schedules in a timely manner and in accordance to guest needs and staff availability. Conduct frequent inspections to ensure that staff is meeting all company dress codes and personnel appearance standards (uniforms cleaned and pressed, shoes shined, correct name tag, hair, and facial hair are neat and trimmed, etc.). Maintain a complete and accurate set of logs (pass-on, hold valet, hotel vehicle, etc.). Ensure that staff is reporting gratuities and off-floor time in accordance with established policies in a timely manner. Ensure that all hotel vehicles are in good repair, cleaned, and serviced regularly in accordance with vehicle control guidelines. Ensure that all staff equipment is maintained in proper working conditions. Maintain a good working relationship between the staff and other departments. Determine the requirements for and the follow-ups on special groups or VIPs. Prepare and submit accident or injury reports when needed in a timely manner. Have accurate and complete guest assistance information available regarding events taking place in town, restaurants, etc Stay informed concerning anticipated volume of guest's arrivals and departures. Maintain proper key control Procedures. Balance bank daily. Perform other duties as requested by management. Attend meetings/training as required by management. E.O.E.

Job Description Job Description Holiday Inn Express & Suites McCalla is looking for one front office manager to join our strong team. We are located at 4703 Bell Hill Rd. Our ideal candidate is self-driven, motivated, reliable, and has a minimum of 2 years experience working in a hotel . Responsibilities Supervises front office team members. Reviews daily front office procedures and assures proper transmission of all necessary reporting to Management team. Ensures proper training programs and procedures are in place in conjunction with the General Manager and according to company standards. Responsible for proper administration of keys. Responsible for knowing hotel emergency procedures. Manages inventory and assists General Manager with budget control. Inspects all departments daily. Interviews and hires front desk employees following Company standards and procedures. Conducts employee discipline with regard front desk personnel. Ensures proper uniform standards are in place in department. Accommodates guest special requests. Responsible for knowing area attractions and services in order to accommodate guest's needs. Responsible for knowing Holiday Inn Express services and amenities in order to accommodate guest's needs. Reviews room inventory with sales and assist in selling strategies to maximize room revenue. Monitors tracking of leads and results. Follows up with General Manager to ensure that leads are actively managed and followed up on. Takes ownership of sales when GM is not available. 17. Assists GM in maintaining accounts. 18. Responsible for helping coach, train and motivate all members of the in-hotel team on their roles. 19. Ensures team member attitudes of attentiveness in meeting guest's needs. 20. Oversees the daily operations of the hotel in the absence of the General Manager. Qualifications Preferred for candidates to have at least 3+ years of experience as a Front Office Manager for a hotel with IHG, Hilton, or Marriott. We are looking forward to hearing from you! By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job Description Job Description Tetherow Resort is hiring for a Front Office Manager Why Tetherow? Chosen in the 2025 Condé Nast Readers' Choice Awards as the Resort in the Pacific Northwest , at Tetherow we take pride in providing a beautiful environment with great benefits and perks, where our team members can learn, grow, and thrive. We are continually striving to energize and inspire our members and guests to live, explore, play and connect, and we encourage the same for our team members. We know our team members are our greatest ambassadors and are critical to our success, and we love to work together to deliver an exceptional experience. We invite you to explore a career with us and join in the fun! Who you are You have progressive work experience in managing hospitality/resort front office operations, and successful management and leadership of front office teams You have strong leadership, interpersonal and relationship-building skills to work effectively with cross-functional teams You have a passion for service excellence in the guest experience You have stellar communication skills and excellent organizational skills, detail orientation, execution and follow-through You have strong computer skills and literacy, including Property Management Systems (PMS) or Hotel Operating Systems (HOS) You have a proven ability to work well under time constraints, maintain confidentiality, and effectively handle and resolve problems or conflict situations You present a professional appearance and pleasant demeanor You are a self-starter with demonstrated ability to work well independently, as a leader, and in a task-oriented, team environment You possess strong analytical skills and solid business acumen You are energetic and inspiring and love to have fun while you're at work You have the ability to work a varied schedule, which may include early mornings, evenings, weekends, holidays and extended hours as business needs dictate What you'll do You will manage the successful day-to-day operations of the Front Office/Guest Services and Reservations teams/department You will ensure the effective scheduling and support of all Front Office team members to satisfy the needs of the resort, guests and members You will ensure all service standards are met to maintain consistent levels of excellence and guest satisfaction You will meet assigned departmental budgets and manage revenue generation, expense and labor management for Guest Services You will provide regular guidance and direction to team members, leading employees to meet expectations for productivity, quality and goal accomplishment You will provide constructive feedback and opportunities for growth to team members on a consistent basis You will have responsibility for managing guest reviews with tact and courtesy and for the effective resolution of hotel/vacation rental home related guest challenges You will be proficient in the PMS and other systems used in the department, assisting with the input of reservations, ensuring adequate room space and consistently meeting customer needs You will manage the career progression, learning and development of team members and manage recruitment and retention efforts Extra Perks! Medical, dental and vision insurance coverage for eligible employees 401(k) plan with Company match Paid time off Golf privileges Discounts at Tetherow Restaurants & Golf Shop $8 Employee Breakfast & Lunch Meals Employee referral bonuses Work in one of the most beautiful settings in Central Oregon! What are you waiting for? Click here, apply and join the team:

TITLE: Shift Leader (SL) PURPOSE OF THE POSITION: The person holding this supervisory position is considered a part time team member and is responsible and accountable for: the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager. In restaurants with an Assistant Manager, the Shift Manager is the next highest position. ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas. When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the "Document Viewer" on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant. The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards. I. PROFITABILITY A.Planning 1.Executes the RGM's plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth. 2.Achieves planned/budgeted profits, as communicated by the RGM. This involves: - a.Using established control systems and procedures to measure actual results and to identify deviations from planned results. - b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan. B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance. C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized. 1. Performs Banking Transactions - a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.) - i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund. - ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day. - iii. The final deposit will be all remaining cash plus checks, minus the change fund. - iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository. - v. Assure the "Weekly Deposit Log" is completed for each deposit made. - b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers. - i. Picks up validated deposit slips at the bank. - ii. Verifies bank validated deposit amounts to sales and cash reports as well as the "Weekly Deposit Log," and assures all appropriate signatures are on the "Weekly Deposit Log". - iii. Sends a copy of the "Weekly Deposit Log" to the Home Office with all other weekly paperwork. D.Controls cash drawers and team member "banks", following all established manual and computer procedures. 1. Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until "dropped" from the cash drawer to the safe. 2. Establishes cash banks for delivery drivers. 3. As needed, will operate cash drawer following established procedures for cash drawer operation. 4. As necessary, money is removed from cash drawers from time to time and secured in the safe. 5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office. 6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers. 7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions. 8. Inform the RGM anytime cash short exceeds $5 for a day. 9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers. E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes: 1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant. 2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes: - a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received. - b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task. - c."Autoposts" inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip. 3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant. 4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products. 5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made - Ready - Discard label. 6.Assures the correct order entry procedures are followed by all order takers. 7.Assures compliance with team member consumption policies. 8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines. 9.Communicates goals to team members and follows up with team members to ensure goals are being met. 10.The following tools are used to aid in controlling Cost of Sales: - FMS Product Cost Analysis Report - FMS Daily Ideal Usage Report - FMS Weekly Worksheet Report - Bonus Calculation Sheet - Profit and Loss Statement - The General Ledger - Prep Variance Report - Daily Prep Variance Report F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that "Flow-thru" targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:. 1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed. 2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift. 3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift. 4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets. 5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift. 6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations. 7.Making appropriate recommendations to the RGM regarding wages within Company guidelines. 8.Eliminating overtime hours for team members who are paid on an hourly basis. 9.Eliminating supplemental tip credit pay. 10.Improving team member productivity using the measurements and tools available through the Company, as well as the following: - Assuring the Back of the House (BOH) is "optimized": - i. Organized a place for everything, and everything in its place - ii. Lineal Flow eliminate or minimize back tracking - iii. Have all items located closest to the next step in the product assembly process - iv. Minimize the number of steps taken and the reach needed for all items - Assuring that team members are thoroughly trained. - Ensuring that "prep levels' are adequate for the forecasted volume of business for the day . click apply for full job details

Job Description Job Description This position wears multiple hats in a Private family office. Some days you might have your Executive Assistant hat on while other days you will be assisting management with HR duties and running reports. You will also assist accounting and handle corporate calendar. The bullet points below are time filler duties. This role has the opportunity for growth into other departments. Duties: Meeting Coordination: Schedule and keep track of meetings and interviews. Prepare conference rooms, welcome guests, and provide hospitality. Mail Management: Handle incoming and outgoing mail and packages. Scan important documents and coordinate with external mail services as needed. Personal Touch: Keep track of birthdays and organize small celebrations. Contribute to creating a welcoming office atmosphere. Office Upkeep: Ensure cleanliness and readiness of conference rooms, break rooms, and workstations. Manage inventory of office and cleaning supplies. Coordinate with IT for printer maintenance. Proficient in Microsoft Office- Strong Outlook and Excel skills

Job Description Job Description Marriott Dallas Las Colinas is seeking an experienced and service-driven Assistant Front Office Manager to support the leadership of our Front Office and Rooms Operations team. This role assists with the daily operation of the front desk, guest services, room inventory, service recovery, associate development, and overall guest satisfaction. The ideal candidate is a polished hospitality professional who can balance operational execution with team leadership, guest engagement, and Marriott brand standards. This position requires strong judgment, clear communication, and the ability to lead confidently in a fast-paced hotel environment. Key Responsibilities: Assist the Front Office Manager with daily front office operations, including arrivals, departures, guest requests, billing concerns, room assignments, and service recovery. Provide leadership, coaching, and support to front desk associates, supervisors, and guest service team members. Serve as a manager on duty when assigned, responding to guest concerns, operational issues, safety matters, and service opportunities. Monitor guest satisfaction, GSS/Guest Voice feedback, Marriott Bonvoy recognition, and Intent to Recommend performance. Resolve guest complaints professionally and creatively while protecting the guest experience and the hotel's business interests. Support room inventory management, upgrade strategy, oversell situations, group arrivals, VIP arrivals, and special requests. Partner with Housekeeping, Engineering, Sales, Accounting, Loss Prevention, Food & Beverage, and other departments to ensure smooth hotel operations. Assist with training, onboarding, performance coaching, scheduling support, and associate engagement within the Front Office department. Ensure compliance with Marriott brand standards, hotel policies, cash handling procedures, credit card policies, privacy standards, and safety requirements. Review shift activity, pass-on communication, operational reports, guest incidents, and follow-up items to ensure accountability and consistency. Support service recovery initiatives and help identify trends that impact guest satisfaction and front office performance. Maintain a professional leadership presence in the lobby and serve as a visible resource for both guests and associates. Qualifications: Previous hotel front office experience required; front office supervisory or management experience strongly preferred. Marriott experience and knowledge of Marriott systems preferred. Strong leadership, communication, service recovery, and problem-solving skills. Ability to manage multiple priorities while maintaining professionalism and composure. Strong understanding of guest service standards, room operations, and hotel financial controls. Ability to coach, motivate, and hold team members accountable. Flexible schedule required, including evenings, weekends, holidays, and manager-on-duty shifts. Professional appearance and demeanor required. Ability to stand for extended periods and assist with front office operations as needed. Ideal Candidate: The successful candidate will be a hands-on leader who understands both the guest-facing and operational sides of the Front Office. They should be comfortable making decisions, supporting associates, resolving guest concerns, and driving service excellence. This role is ideal for someone ready to grow into a Front Office Manager or broader Rooms Operations leadership position. Benefits: Competitive pay, Health and Dental Insurance, company-paid Life Insurance, Short-Term and Long-Term Disability, Vision, 401(k) with company match, Paid Time Off (PTO), free hotel rooms, and hotel discounts. EOE Benefits: 401(k) 403(b) Dental insurance Employee discount Health insurance Paid time off Vision insurance Work Location: In person

Job Description Job Description The Assistant Front Office Manager supports the daily operation of the Wilson Lodge Front Desk and Guest Services team. This role assists with supervising Front Desk Hosts, maintaining service standards, supporting guest recovery, monitoring arrivals and departures, and ensuring a smooth, welcoming experience for every guest. This position requires strong hospitality, leadership, attention to detail, problem-solving skills, and the ability to coach Hosts while also working hands-on at the desk during peak business periods. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Provide warm, professional, and gracious service to all guests, Hosts, and internal departments. Support the check-in and check-out process to ensure accuracy, efficiency, and a positive guest experience. Monitor daily arrivals, departures, room readiness, special requests, VIPs, groups, and guest recovery needs. Assist with guest concerns, service recovery, billing questions, room moves, and follow-up communication. Ensure all guest information is accurately collected and verified at check-in, including valid photo ID, payment authorization, address, and contact information. Promote direct booking, resort amenities, packages, dining outlets, and Oglebay activities. Assist the Front Office Manager in supervising, coaching, and mentoring Front Desk Hosts. Help train new Hosts on front desk standards, guest service expectations, PMS procedures, phone etiquette, and resort knowledge. Provide shift leadership during assigned hours and ensure the desk is properly covered and organized. Support daily pre-shift communication with updates on occupancy, groups, events, guest issues, and operational priorities. Help maintain a positive, professional, and team-focused work environment. Review front desk transactions, room postings, adjustments, packages, deposits, and billing concerns for accuracy. Assist with shift reports, room status reviews, guest issue logs, MOD communication, and follow-up documentation. Partner with Housekeeping, Maintenance, Reservations, Revenue Management, Bell Services, Security, and Catering/Conference Services as needed. Support proper handling of guest keys, cash banks, credit card authorizations, room assignments, and confidential guest information. Help identify operational gaps and recommend process improvements. Standards and Accountability Ensure Front Desk Hosts follow Wilson Lodge and Oglebay service standards, appearance standards, and operational policies. Maintain a clean, professional, and guest-ready front desk area. Reinforce front desk expectations, including professional conduct, no personal cell phone use while serving guests, and full guest engagement. Support safety, emergency, and security procedures, including accurate in-house guest information. This is an hourly position with a flexible schedule based on business needs. Evening, weekend, and holiday availability is required. Complete appropriate trainings listed on the human resources Training Matrix Adhere to Wheeling Park Commission's safety rules and policy; refer any and all safety concerns to department manager, safety committee or human resources Interact with the public with a cheerful and positive attitude, solve guest problems and complaints in a proper manner, and maintain harmonious working relationships with fellow employees QUALIFICATIONS Prior hotel front desk, guest services, or hospitality supervisory experience preferred. Strong guest service, communication, and problem-solving skills. Ability to lead by example and remain calm during high-volume periods. Experience with hotel property management systems preferred. Ability to work a flexible schedule, including evenings, weekends, holidays, and peak resort periods. Strong attention to detail with cash handling, billing, reservations, and guest information. Must be dependable, professional, and able to maintain confidentiality. SUPERVISORY RESPONSIBILITIES Manages a total of 15-20 employees for the Front Desk, and Guest Services areas. Is responsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. EDUCATION and/or EXPERIENCE Bachelor's degree (B. A.) from four-year college or university; or two to four years related experience and/or training; or equivalent combination of education and experience.

Job Description Job Description At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team's development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability. Lead the Welcome Experience at One of Grand Rapids' Most Vibrant Hotels! Canopy by Hilton Grand Rapids Downtown is looking for a dynamic, guest focused Front Office Manager to lead our Front Desk and Valet teams. If you're energized by creating memorable guest experiences, building strong teams, and keeping operations running smoothly, this is the position for you. At Canopy, we're all about delivering a locally inspired, elevated stay - and you'll be at the heart of it. Please Note: Evening and weekend availability is required for this role. JOB SUMMARY: The Front Office Manager is pivotal in overseeing daily operations of both the hotel valet and front desk, while guiding the front office team to success. Their primary responsibilities include ensuring guest satisfaction at its highest level, managing vehicle operations with efficiency, and effectively leading and motivating team members. Additionally, they are responsible for maintaining the training and development of the departments and upholding strict adherence to brand standards. ESSENTIAL JOB FUNCTIONS: Oversee all operations and personnel within the hotel's Valet and Front office department, ensuring the safe and efficient handling, parking, and retrieval of guest vehicles. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Oversee and direct valet/Front Office staff activities, including interviewing candidates, training, coaching employees, fostering teamwork and morale, as well as assigning and delegating tasks. Create and manage employee schedules to ensure adequate staffing at all times. Understands employee positions well enough to perform duties in employees' absence. Provides services that are above and beyond for guest satisfaction and retention. Assists in the review of comment cards and guest satisfaction results Conduct departmental meetings to keep the team informed about all operational processes and procedures. Develop and enforce safety protocols to protect guests, staff, and vehicles. Ensure clean and orderly arrival experience. Manage the financial performance of the valet and front office department, focusing on revenue growth, expense control, and customer satisfaction. Ensure compliance with OSHA standards to maintain a safe working environment. Be knowledgeable about hotel emergency procedures and respond appropriately. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. COMPETENCIES: Strong leadership and teamwork abilities Excellent communication, both verbal and written Guest-focused with strong time management and problem-solving skills Self-motivated, well organized, and goal-oriented Capable of adapting to a flexible schedule that aligns with business requirements and the hotel's occupancy levels REQUIRED/PREFERRED EDUCATION AND EXPERIENCE At least two years of experience in a related hospitality management role Knowledge of Michigan driving laws and vehicle usage (manual and automatic transmissions) Previous experience working in fast-paced environments with high customer expectations Degree in hospitality or related field of study, preferred ADDITIONAL ELIGIBILITY QUALIFICATIONS Valid driver's license and safe driving record - satisfactory criminal background screening required BENEFITS WE OFFER Career development & training Day-1 benefits (medical, dental, vision) Paid time off Team member discounts 401(k) with company match Incentive potential And more! SUPERVISORY RESPONSBILITY This position oversees the hotel valet and front desk teams. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds. EXPECTED HOURS OF WORK This position requires variable hours based on the needs of the hotel. EEO STATEMENT In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law. NOTICE OF E-VERIFY PARTICIPATION Lodgco Hospitality participates in E-Verify to confirm the identity and employment authorization of individuals hired to work in the United States. Before submitting this application, please review the following documents: E-Verify Notice of Participation Right to Work By continuing with this application, you acknowledge that you have been informed of our participation in E Verify and have had the opportunity to review these notices.

Job Description Job Description The Historic Warwick Melrose is seeking an energetic individual that is goal oriented, has great attention to detail and excels in guest service. Come join a team that is ready to learn and follow in the direction of excellence. POSITION PURPOSE Oversee the daily operations of the front office. Ensure that front desk and communications meet hotel standards for maximum guest satisfaction. Act as the main contact for guests and other hotel departments in the absence of the Director of Front Office. ESSENTIAL FUNCTIONS Ensure efficient guest registration, check out and telephone service. Observe front desk agents and ensure that established procedures are completed in accordance with policy and procedure, i.e., proper public relations techniques are utilized, guests are handled both courteously and professionally, proper identification and credit are established and all posting, cash transactions, account settlements and deposits are handled correctly. Observe front desk and ensure that their duties are completed in accordance with established policy and procedure, i.e., proper public relations techniques are utilized, calls are handled both courteously and professionally, calls are answered on a timely basis and the proper greetings are used, messages and faxes are handled correctly and efficiently, guest complaints and problems are handled in a courteous and professional manner, and ensure follow through. Direct and train front desk staff and operators. Assist in new-hire and on-going training. Direct and assist front desk staff and telecommunications in organizing breaks, ensuring that all work is completed efficiently and according to schedule. Arrive at workplace on time in full uniform prepared with tools and all equipment needed for service. Review current day's expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of room assignment. Review the daily room availability and inform staff. Check status of departures on a daily basis. Relay all pertinent information to front desk agents, telecommunications, the following shift supervisor, and the Front Office Manager. Ensure all necessary reports and forms are completed daily. Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist Guest Relations/Receivables as necessary. Assist in the selection, training, and development of the personal Any other duties as assigned by the Rooms Division Manager. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Extensive knowledge of the hotel, its services and facilities. Must have excellent customer relations skills and leadership capability. Must be detail oriented with outstanding organizational and communication skills. Must possess basic computational ability. Must possess basic computer skills. Must have excellent leadership capability and customer relations skills.

Job Description Job Description About Company: Join Trailborn, the Official Hotel of the Great Outdoors , as we reimagine modern hospitality in America's most iconic destinations-where design meets discovery, and every stay inspires connection, adventure, and memories worth sharing. We believe that life should be an adventure-and so is the work we do. We help guests rediscover America's beauty; reconnect with loved ones, themselves, and nature; and guide their stay to experience the outdoors on their terms. Join us to inspire moments of awe, connection, and exploration every day. Position Summary The Front Office Manager oversees all front desk operations to ensure exceptional guest service, efficient daily operations, and alignment with company standards and core values. This role leads the front office team, manages guest experiences from arrival to departure, and works collaboratively with all resort departments to create memorable stays for guests. This position is also responsible for ensuring compliance with Marriott Bonvoy standards, loyalty recognition, and guest engagement initiatives. Essential Duties and ResponsibilitiesGuest Experience Deliver exceptional guest service and ensure a welcoming, professional environment at all times. Recognize and engage Marriott Bonvoy members according to tier status and brand standards. Ensure elite member benefits, welcome amenities, upgrades, and service recovery procedures are executed properly. Resolve guest concerns, complaints, and special requests promptly and effectively. Monitor guest satisfaction scores, online reviews, and guest feedback platforms to implement continuous improvements. Ensure VIP arrivals, group arrivals, and special accommodations are properly coordinated. Operations Management Oversee daily front office operations including front desk, PBX, concierge, bell services, and guest services as applicable. Ensure accurate room assignments, rate management, and billing procedures. Maintain knowledge of occupancy, availability, and daily resort activities. Ensure compliance with Marriott Bonvoy brand standards, audit requirements, and loyalty program procedures. Conduct daily stand-up meetings and communicate operational updates to the team. Ensure compliance with company policies, safety standards, and service expectations. Leadership & Team Development Recruit, hire, train, coach, and develop front office team members. Train team members on guest engagement, upselling techniques, and Marriott Bonvoy enrollment goals. Create employee schedules based on business demands and labor budgets. Conduct performance evaluations and provide ongoing feedback and recognition. Foster a positive, collaborative, and accountable team culture. Support employee engagement and reinforce company core values. Financial Responsibilities Monitor labor costs and departmental expenses. Assist with budgeting, forecasting, and payroll review. Ensure accurate cash handling, audits, and financial reporting procedures. Maximize revenue opportunities through room upselling, late check-outs, and loyalty enrollments. Collaboration Partner closely with housekeeping, engineering, food & beverage, and reservations teams to ensure seamless guest experiences. Communicate operational needs and guest expectations across departments. Participate in manager-on-duty coverage as assigned. Qualifications Minimum 3-5 years of hospitality front office experience, preferably in a resort or hotel environment. Minimum 1-2 years of supervisory or management experience. Experience working with Marriott Bonvoy standards and guest recognition programs preferred. Strong leadership, communication, and conflict-resolution skills. Experience with hotel property management systems (PMS) preferred. Ability to work flexible schedules including evenings, weekends, and holidays. Strong organizational skills and attention to detail. Ability to multitask and thrive in a fast-paced hospitality environment. Preferred Qualifications Luxury, lifestyle, or resort experience preferred. Experience with Opera PMS systems. Knowledge of revenue management and guest satisfaction platforms. Physical Requirements Ability to stand and walk for extended periods. Ability to lift up to 25 pounds occasionally. Ability to work indoors and outdoors in varying weather conditions as needed. Core Competencies Leadership Guest Service Excellence Brand Standards Compliance Communication Problem Solving Team Collaboration Accountability Professionalism Adaptability Work Environment This position operates in a fast-paced hospitality environment requiring regular interaction with guests, team members, and leadership. Evening, weekend, and holiday availability is required based on operational needs.

Job Description Job Description JOB OVERVIEW The Assistant Front Office Manager supports in overseeing the daily operations of the Front Office Department. This role is responsible for ensuring exceptional guest service, operational efficiency, team development, and compliance with hotel standards. Primary oversight includes Front Desk and PBX operations, while providing leadership and support to Bell Services, Concierge, Valet/Parking, and other guest service areas as needed. Such a position serves as a departmental leader, acting on behalf of Front Office leadership when required and ensuring a seamless guest experience throughout all stages of the stay. WHAT WE OFFER Pay rate: $70,304 annually Medical, dental, vision insurance 401(k) with company matching Complimentary Employee Meals Exclusive worldwide Hilton employee travel discount program and more DUTIES AND RESPONSIBILITIES Oversee daily Front Desk and PBX operations to ensure efficient and hospitable service Ensure accurate handling of reservations, check-ins, check-outs, billing, and payment transactions Resolve guest concerns and service recovery situations promptly and professionally Maintain high levels of guest satisfaction and support departmental service goals and quality standards Monitor guest feedback, satisfaction scores, and online reviews, implementing corrective actions as needed Serve as Manager on Duty (MOD) when assigned Supervise, coach, and support Front Office team members in their daily responsibilities Assist with recruitment, onboarding, training, scheduling, and performance management Conduct daily shift meetings and ensure adherence to departmental policies and procedures Support employee engagement, accountability, and professional development Assist with performance evaluations and disciplinary processes in accordance with company policies Ensure completion of required reports, logs, audits, and departmental documentation Monitor labor costs, overtime, attendance, meal compliance, and productivity standards Assist with departmental budgeting, expense control, and inventory management Maintain compliance with cash handling, credit card security, and financial procedures Partner with Housekeeping, F&B, Engineering, Reservations, Revenue Management, Sales, and other departments to ensure operational success Ensure compliance with hotel, brand, QA, AAA, safety, and sustainability standards Assist with emergency preparedness, security procedures, and risk management initiatives Represent the Front Office Department in the absence of the senior management QUALIFICATIONS AND REQUIREMENTS Education & Experience High school diploma or equivalent required; associate's or bachelor's degree in Hospitality Management, Business Administration, or related field preferred Minimum 2 years of Front Office supervisory experience in a full-service hotel environment required. Previous experience with hotel property management systems (PMS) and guest service operations required Required Skills/Abilities Strong leadership, communication, and interpersonal skills Demonstrated ability to manage multiple priorities in a fast-paced environment Sound judgment, problem-solving, and conflict resolution abilities Proficiency in hotel systems and Microsoft Office applications Ability to foster effective working relationships across departments Schedule The work schedule is based on the demands of the business you must be available days, nights, weekends, and/or holiday availability are required. Physical, Mental and Environmental & Technical Demands Fast-paced environment, multiple tasks to be handled under time constraint. Must be able to bend, crouch, kneel, and twist in the work area. The role involves frequent standing, walking, bending, kneeling, climbing, lifting, pushing, and pulling objects weighing up to 250lbs. often for extended periods. Must be able to maneuver around property. Must be able to sit for prolonged periods of time. Must be able to operate a computer, telephone, and copier. Must have manual dexterity to operate all office equipment. May include exposure to high levels of ambient noise for prolonged periods, and the employee must be able to perform essential job functions effectively in such conditions. Grooming All employees must maintain a neat, clean, and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained as part of the orientation process. STANDARD SPECIFICATIONS Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as (per the Fair Labor Standards Act). Sun Hill is an Equal Opportunity Employer committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, citizenship status, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws.

Job Description Job Description Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service. We move water Location: The ideal candidate can live in either Hopkins, SC or Knoxville, TN Job Summary: Manage, evaluate, and execute the daily administrative functions of the branch with specific attention to driving the branch's effort to invoice our clients for all activity, ensuring our ability to collect money successfully including specific collection efforts (A/R duties), appropriately pay our bills (A/P duties), manage the branch's personnel issues (H/R duties), and coordinate with the administrative personnel at the corporate level to create a seamless transition of information in a timely fashion. Typical Duties and Responsibilities: Daily management of all internal paperwork required for the operation of the branch Ensure employee compliance with timely paperwork flow, facilitate EE compensation, proper inventory and asset management, invoicing, etc. Data entry as required, scanning and placing all relevant paperwork into the digital job folders, etc. Obtain credit applications on all new customers and submit to corporate for approval for credit extensions Ensure that all active projects have properly executed agreements Invoice our clients in accordance with executed agreements and for work performed, as well as for damages and missing equipment, etc., following the prescribed formats and free of error Manage the lien/bond process, including timely execution of written notices as required by the job type Enter vendor bills into the financial software package after verifying that the bill matches the purchase order and packing slip as provided by LOGISTICS, in accordance with written procedure Collect all credit card receipts, matching them to the statements, and entering into the financial software package Obtain all of the required personnel paperwork needed for employment, disciplinary actions, attendance, and termination, and ensuring that this paperwork is supplied to corporate H/R in the appropriate manner Assist with payroll processing and per diem reimbursement and ensure that all labor is assigned to the appropriate work order number Proper DOT maintenance by ensuring that all employees have the proper license to operate company vehicles, collect driver logs and daily inspections, annual inspections, six-month record keeping, and ultimately report to the Branch Manager any driver non-compliance Assist corporate in making insurance claims as needed by initiating all claim paperwork and submitting such paperwork to corporate Essential Functions: Read, write, evaluate different types of documents Prepare documents, reports, and required filings in approved formats Manage multiple projects and resolve conflicting deadlines effectively Represent the "public face" of the company to visitors and guests Receive and process incoming phone calls to recipients Perform basic business functions using computers, telephones, copiers, calculators, business software, and accounting software Qualifications: Associates degree in Accounting, Business Administration, or related field preferred Planning and organizational skills in handling multiple projects Proficient in MS Office and other required PC software applications Specific Expectations: A professional demeanor Excellent written and verbal communication skills Planning and organizational skills in handling multiple projects The ability to work under pressure to meet deadlines Ability to work flexible schedule to meet job requirements Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Mersino is an Equal Opportunity Employer/Veterans/Disabled

Job Description Job Description Overview History and spectacular landscapes come together, at the foot of the Blue Ridge Mountains. Celebrated landmarks, including Thomas Jefferson's Monticello and the University of Virginia, are clustered here among swathes of the East Coast's most beautiful scenery. The region is also home to over 25 wineries, breweries and cideries. This is the setting for Keswick Hall, an impressive 80-room luxury boutique hotel nestled on 600 acres which recently re-opened in 2021 after renovations. Home to the prestigious Keswick Golf Club, Marigold Restaurant, by Jean-Georges, a new luxury spa and sports and aquatics center. The Front Office Manager is responsible for leading all front office operations to deliver exceptional guest experiences consistent with the standards of a luxury resort. This role oversees the Front Desk, Guest Services, Bell Services, Transportation, and VIP Guest Relations teams, ensuring seamless arrivals, departures, and personalized guest interactions. The Front Office Manager serves as a key ambassador of the resort, driving guest satisfaction, operational excellence, revenue optimization, and team development. Salary: DOE In addition, we offer a robust benefits package including health, dental, vision, life and disability; a competitive PTO offering, as well as 401(k). Key Responsibilities Guest Experience & Service Excellence Ensure all guests receive personalized, anticipatory, and memorable service throughout their stay. Manage VIP arrivals, special requests, guest preferences, and guest recovery efforts. Resolve guest concerns promptly and professionally while maintaining luxury hospitality standards. Monitor guest satisfaction scores, online reviews, and feedback to identify opportunities for continuous improvement. Foster a culture of genuine hospitality and attention to detail among all front office team members. Perform other duties as assigned. Operations Management Oversee daily operations of Front Desk, Bell Services, Guest Services, and Transportation departments. Ensure efficient check-in and check-out processes while maintaining personalized service standards. Monitor room inventory, occupancy levels, room assignments, and rate management in coordination with Revenue Management and Housekeeping. Maintain compliance with resort policies, brand standards, safety procedures, and local regulations. Conduct daily operational briefings and communicate resort updates to the team. Leadership & Team Development Recruit, train, coach, and mentor front office employees. Conduct performance evaluations and create development plans for team members. Promote employee engagement and maintain a positive, service-oriented work environment. Ensure appropriate staffing levels based on business demands and occupancy forecasts. Lead by example and uphold luxury hospitality standards at all times. Financial & Administrative Management Manage front office labor costs, scheduling, payroll, and departmental budgets. Monitor cash handling procedures, billing accuracy, and audit compliance. Maximize revenue opportunities through room upgrades, premium experiences, and guest service enhancements. Prepare reports related to occupancy, guest satisfaction, labor productivity, and operational performance. Interdepartmental Collaboration Work closely with Housekeeping, Reservations, Food & Beverage, Spa, Engineering, Security, and Sales teams to ensure seamless guest experiences. Participate in resort leadership meetings and contribute to strategic initiatives. Coordinate special events, group arrivals, weddings, and high-profile guest visits. Qualifications Bachelor's degree in Hospitality Management, Business Administration, or related field preferred. Minimum 5 years of progressive front office experience, with at least 2 years in a management role within a luxury hotel or resort environment. Strong knowledge of property management systems (Opera). Proven leadership, coaching, and team development skills. Exceptional communication and interpersonal abilities. Strong problem-solving and conflict-resolution skills. Ability to work flexible schedules, including evenings, weekends, and holidays. Proficiency in Microsoft Office Suite and hospitality software systems. Preferred Qualifications Experience with Forbes Five-Star, AAA Five Diamond, or other luxury hospitality standards. Experience managing VIP, celebrity, or high-net-worth guest experiences. Certification in hospitality management or guest service excellence is a plus. Key Competencies Luxury Guest Service Excellence Leadership & Team Development Emotional Intelligence Conflict Resolution Revenue Optimization Operational Excellence Attention to Detail Communication & Relationship Building Strategic Thinking Decision Making Under Pressure Performance Metrics Guest Satisfaction Scores (GSS) Online Review Ratings Employee Engagement & Retention Check-In/Check-Out Efficiency Upsell Revenue Performance Labor Cost Management Service Recovery Effectiveness Brand Standard Compliance Physical Requirements Ability to stand and walk for extended periods. Ability to lift up to 25 pounds occasionally. Ability to work in a fast-paced resort environment and respond effectively during peak operational periods. Reports To: Director of Rooms / Resort Manager Supervises: Front Desk Supervisors, Guest Services Agents, Bell Staff, Transportation Team, and Night Audit Team. In addition, we offer a robust benefits package including health, dental, vision, life and disability; a competitive PTO offering, as well as 401(k).

Job Description Job Description Job Description Long time respected Caterer / Gourmet Food Concept is opening a new state of the art retail operation. This concept post construction and will open inthe near future. There is a lot of Buzz with this concept and it will offer Gourmet Sandwiches, Salads, a Full Blown Pizza concept, Soups, a Full line of Desserts and a large Grab and Go selection with Entrees, Soups, Spreads, Sauces, etc We are looking for a true leader Someone who will be able to hire their own team and be on the ground floor of the next cool Quick Serve Experience. You will work directly with ownership and have the chance to put your stamp on how the finished product looks! We are looking for someone who has 10 plus years of high volume hospitality experience and that has managed over 50 staff (hourly and managerial). A Bachelors degree or higher is a requirement for this position. Previous account or concept opening experience a plus ! Ready to be part of something huge Send us your resume today ! We are seeking a General Manager Restaurant to join our team! You will be responsible for providing customers with a memorable dining experience. Responsibilities: Supervise and coordinate all culinary activities Oversee guest services and resolve issues Ensure a high quality of ingredients and food preparation Train and manage kitchen personnel Create and adjust staff schedules to meet restaurant needs Adhere to all safety and sanitation regulations Qualifications: Previous experience in food service or other related fields Strong leadership qualities Ability to thrive in a fast-paced environment Excellent written and communication skills Strong attention to detail

The MT/Path Spec Laboratory Services Manager oversees all aspects of the daily operations to include but not limited to: personnel management, workload, quality assurance, policies/procedures, billing, coding, regulatory compliance, financial management clinical trials, outreach, business development and assisting with any internal/external service needs. Manages workload efficiency, provides technical and operational direction to the team in support of laboratory functions. Essential Job Statements Personnel Management: Responsible for managing, directing, mentoring, and leading the team. Manages recruitment, onboarding, personnel records, performance management and employee relations. Fosters a positive work environment, resolving conflict with empathy within the team to maintain a productive culture and work environment. Maintains policies and procedures while ensuring regulatory and safety compliance. Operations Management: Manages the day-to-day operations to include: workflow efficiency, productivity, patient safety, utilization of resources and personnel training and compentency. Ensures laboratory services meet all accreditation, regulatory and billing compliance standards. Ensures appropriate CPT code selection, billing compliance with the OIG Laboratory Compliance Plan and accurate claim submission with appropriate NPI designations (where applicable). Oversees the quality management of point of care testing in the acute and ambulatory environments to ensure accuracy of results, efficiency of processes and staff competency (where applicable). Oversees the central support hub for laboratory operations to manage high call volumes from health care providers related to diagnostics, communication of critical lab values, and sample tracking and specimen collection information. (where applicable). Oversees pathology laboratory information system operations which includes coordinating and managing the activities of pathology web designer, pathology software and hardware support team and pathology programmers. (where applicable) Makes informed decisions based on strong technical knowledge, as appropriate to laboratory discipline. Collaborates with pathologists, faculty, clinical and support teams. Track and analyze operational performance metrics, identify areas for improvement, develop and implement performance improvement plans and prepare reports for pathology leadership. Investigate and respond to Safety Events and Patient/Provider complaints. Leadership, Communication and Customer Relations: Promotes a culture of positive guest relations and customer service in alignment VCUHS standards. Serves as a liaison between the pathology and other areas, maintaining professional and respectful communication. Fiscal Responsibilities: manages designated cost center (s), budget preparation and monitoring, financial planning, and cost control while adhering to regulatory compliance. Communication and Engagement: Works closely with Pathology leadership and other internal/external customers to support the mission of VCUHS and the Department of Pathology. Fosters a positive work environment, increase team involvement, recognition and satisfaction. Compliance and Regulatory: ensures compliance with departmental policies, HIPAA, CLIA, CAP, FDA and TJC accreditation agencies. Ensures pathology billing is compliant with CMS and OIG standards, healthcare regulations for payors and service agreements Quality Improvement: Analyze processes, systems and outcomes to identify inefficiencies and opportunities for improvement. Ensure that processes and services adhere to policies, regulations and standards of accreditation. Engage in troubleshooting, project management and training to support of process improvement initiatives. Miscellaneous: Performs additional responsibilities as required to support departmental operations and organizational goals. Patient Population: Neonates (0-4 weeks), Infant (1-12 months), Pediatrics (1-12 years, Adolescents (13-17 years), Adults (18-64 years), Geriatrics (65 years and older) Employment Qualifications Required Education: Bachelor's Degree in Medical Laboratory Science (MLS)/Clinical Laboratory Science (BSCLS)/Medical Technology (MT) from an accredited program OR a Bachelor's Degree in a Biological Science in addition to graduation from an NAACLS-accredited CLS/MT certificate program OR Bachelor's Degree in a Life, Biological or Chemical Science with 15 or more years of on the job training in a hospital health care environment in a specific lab discipline performing high complexity testing in blood banking, chemistry, hematology, microbiology, immunology , clinical microscopy, histology, cytology or molecular genetics Preferred Education: Master's Degree in Medical/Clinical Lab Science (MSCLS) from an accredited program or ASCP Specialty Certification Licensing/ Certification Licensure/Certification Required: Currently certified in one of the following: Medical Technologist/Medical Laboratory Scientist/Clinical Laboratory Scientist by the American Society for Clinical Pathology or MLS/CLS by the National Credentialing Agency or equivalent ASCP categorical certification or American Medical Technologist (AMT); Histotechnician (HT); Specialist in Cytotechnology (SCT); Specialist in Molecular Biology (SMB); Pathologists' Assistant (PA); by the National Credentialing Agency; or Equivalent ASC P categorical certification or equivalent certification. Certified Professional Coder Certificate from the American Academy of Professional Coders (within 18-months of hire into the position)- only applies to pathology billing lab section Licensure/Certification Preferred: Certified as a Medical Technologist/Medical Laboratory Scientist/Clinical Laboratory Scientist by the American Society for Clinical Pathology or MLS/CLS by the National Credentialing Agency or equivalent ASCP categorical certification or American Medical Technologist (AMT). Histotechnician (HT); Specialist in Cytotechnology (SCT); Specialist in Molecular Biology (SMB); Pathologists' Assistant (PA); or Certified as a Clinical Laboratory Scientist (CLS) by the National Credentialing Agency (NCA); or Equivalent ASC P categorical certification or equivalent certification. Currently Certified as a Professional Coder Certificate from the American Academy of Professional Coders- only applies to pathology billing manager. Minimum Qualifications Years and Type of Required Experience Minimum of 5 years of supervisory/management laboratory leadership experience Other Knowledge, Skills and Abilities Required: N/A Other Knowledge, Skills and Abilities Preferred: N/A Working Conditions: Periods of high stress and fluctuating workloads may occur. General office environment. May be exposed to adverse weather conditions; cold, hot, dust, wind, etc. May be exposed to high noise levels and bright lights. May be exposed to limited hazardous substances or body fluids. May be exposed to human blood and other potentially infectious materials. May have periods of constant interruptions. Prolonged periods of working alone. Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control. Physical Requirements Physical Demands Lifting/ Carrying (0-50 lbs.), Push/ Pull (0-50 lbs.), Stoop, Kneel, Squat, Climbing, Balance, Bending Work Position: Sitting, Walking, Standing Additional Physical Requirements/ Hazards Physical Requirements: Manual dexterity (eye/hand coordination), Perform shift work, Hear alarms/telephone/tape recorder, Reach above shoulder, Repetitive arm/hand movements, Finger Dexterity, Color Vision, Acuity - far, Acuity - near Hazards: Depth perception, Use of Latex Gloves, Exposure to Toxic/caustic/chemicals/detergents, Exposure to moving mechanical parts, Exposure to dust/fumes, Exposure to potential electrical shock, Exposure to high pitched noises, Gaseous risk exposure Mental/Sensory - Emotional Mental / Sensory: Strong Recall, Reasoning, Problem Solving, Hearing, Speak Clearly, Write Legibly, Reading, Logical Thinking Emotional: Fast paced environment, Steady Pace, Able to Handle Multiple Priorities, Frequent and Intense Customer Interactions, Noisy Environment, Able to Adapt to Frequent Change Days EEO Employer/Disabled/Protected Veteran