The Assistant Executive Director supports the overall operations of the community and works closely with the Executive Director to ensure quality services, resident satisfaction, and efficient day-to-day operations. This role helps coordinate departments, supports team members, and contributes to a positive living environment for residents while maintaining compliance with applicable regulations and company standards.
What You'll Do - Support the Executive Director in the daily operations of the community
- Assist in coordinating and overseeing community departments, including dining, life enrichment, housekeeping, and maintenance
- Help ensure a high level of resident satisfaction and quality of services
- Support hiring, onboarding, training, and performance management of team members
- Assist in maintaining compliance with all applicable federal, state, and local regulations
- Help monitor budgets, expenses, and operational performance
- Serve as Manager on Duty and provide leadership presence throughout the community
- Act on behalf of the Executive Director in their absence as needed
- Support occupancy and resident retention efforts through positive resident and family engagement
- Assist with resolving resident, family, and team member concerns in a timely and professional manner
Qualifications - Previous experience in senior living, hospitality, healthcare, or related field
- Prior leadership or supervisory experience
- Strong organizational, communication, and problem-solving skills
- Ability to manage multiple priorities and adapt in a fast-paced environment
- Working knowledge of state and local regulations related to senior living operations
- Proficiency with computers and standard business software
Preferred: - Bachelor's degree in Healthcare Administration, Business, or related field
- Experience in assisted living or independent living operations
- Assisted Living Manager license or ability to obtain as required by state regulations