2030 jobs found

Job DescriptionJob DescriptionCompany DescriptionAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. Our employees are integral to the company's success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. Job DescriptionWe are looking for a motivated and customer-oriented Technical Support Specialist to join our Technical Support team. In this role, you will report to the Technical Support Manager, and will be responsible for keeping our customers' installed Alertus systems at full-readiness by combining technical knowledge with exceptional customer service. This is an excellent opportunity for individuals who are looking to launch their career in IT and have a passion for technology, problem-solving, and helping others. This position may possibly require adjusted work hours. Technical support coverage ranges from 7am-7pm EST. A Day in the Life: Troubleshoot both Alertus hardware and software solutions with the customer to resolve technical roadblocks Provide exceptional customer service via phone, email, and screen share tools Collaborate with Technical Support Leadership team to identify, diagnose, and resolve any software or hardware faults, escalating to Product Development when needed Prioritize support requests in our Salesforce ticketing system based on set levels of immediacy Provide guidance to customers on installing Alertus solutions Collect and analyze detailed information to categorize and document requests Proactively analyze recurring issues and create innovative solutions Create Knowledge Base articles based on case information to provide ours customer and internal staff with recommended steps to decrease the time to resolution Research open issues thoroughly and quickly address those issues toward an accurate resolution Other duties as assigned Required Skills & Abilities: Strong problem-solving and analytical skills Excellent communication & interpersonal skills Familiarity with hardware, software, & network technologies Ability to work independently & as part of a team Ability to communicate technical topics to both technical & non-technical audiences via phone, email, etc. Strong customer service mindset Basic understanding of core networking concepts such as DNS, DHCP, HTTP(S), and TLS Ability to multitask & prioritize workload in a fast-paced, ever changing environment Basic knowledge of IT security principles and policies that impact network environments Experience in troubleshooting Windows systems Ability to travel on occasion Desired Skills: Understanding of Windows, Linux and MacOS Administration Ability to develop expertise in application support involving REST and API integrations Familiarity with Windows Workstation Deployment and Administration Experience with supporting web applications Education & Experience: Bachelor's Degree in Information Technology, Computer Science, or related field 0-2 years experience in a Technical Support positon Net+, Security+, or similar certification is a plus Alertus Career Advantages: Paid Time Off Paid Holidays 401(k) Retirement Plan Medical, Dental, and Vision Plans Short-term Disability, Accident, Hospital, and Cancer Insurance Live Near Your Work Homebuying Incentive Program Employee Referral Bonuses The referenced base salary range represents the low and high end of Alertus' salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Additional Information:All applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date. Protecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19. Alertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All your information will be kept confidential according to EEO guidelines. AT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionJob DescriptionJob Summary OVHcloud US is looking for a Cloud Support Agent to join our Customer Support team. The Cloud Support Agent provides frontline support for customer infrastructures, technical troubleshooting, and billing concerns. The ideal candidate should have a customer-centric mindset, a curiosity and excitement for technology, and a willingness to always learn new experiences. This position works directly with our Infrastructure Operations, Product Management and Product Marketing teams to ensure we remain focused on the customer experience and continuously increase satisfaction, retention, and feedback. Ability to work a flexible schedule including nights, weekends, and holidays in a 24/7/365 environment is required. This position is located in Reston, VA and is included in OVHcloud US hybrid work policy. This is a 3rd shift position. This role will be working the 3rd shift and includes one weekend shift. The hours are from 10:00pm-6:00am EST. Base pay range: $27.95 per hour. Essential Duties & Responsibilities Customer Centric as Frontline Support - Be the first point of contact for OVHCloud customers via omnichannel support. You will set the tone and experience for a positive and engaging support experience during some very hectic times for our customers. Efficiency is Key - Communicating, researching, troubleshooting, and escalating customer's needs with a sense of urgency. You are individually responsible for your customer efficiency KPI metrics. We want you to tackle customer cases as if your own business was impacted. Cloud Troubleshooting - You are responsible for ensuring the customer's infrastructure is always available. When it is not, you will be required to use technical knowledge and tools to identify and isolate issues and take the appropriate steps to ensuring our customers are back up as soon as possible. Questioning Mindset - When you hear hooves, we want you to also think about zebras too, not just horses! It is important to ask questions of your customers and peers to have a clear understanding of how to go forward. It is equally important to question how things work. If you see an opportunity to improve processes and procedures to positively impact the customer experience, we want to know! Expanding your Knowledge - You are responsible for staying current with changes, updates, trainings and completing any manager required courses. This includes internal and external training resources. We encourage test accounts and being a part of user acceptance testing. Minimum Requirements 3+ years of experience in customer support service for technical products, including at least 2 years using a ticketing system for support (ServiceNow, Zendesk) IT degree or 3+ years of experience in lieu of Excellent written, verbal and communication skills are critical Excellent analytical/problem-solving skills, including scientific troubleshooting methods Experience with Linux and Windows servers Experience with virtual environments - VMware/Hyper V. Strong knowledge of networking - OSI, Ports, Protocols Experience with operating systems - versioning and installations Experience with command line protocols Experience with control panels - cPanel and Plesk LPI Essentials knowledge desired CompTIA A+, Network+, Server+, or proven equivalent experience desired Have a desire to work in a fun, exciting and collaborative environment Experience with the following is a plus LPI Essentials CompTIA A+, Network+, Server+ Working with APIs OpenStack Working Conditions Standard office environment. Company Description - About OVHcloud OVHcloud US is a subsidiary of OVHcloud, a global cloud provider that specializes in delivering industry-leading performance and cost-effective solutions to better manage, secure, and scale data. OVHcloud US delivers bare metal servers, hosted private cloud, hybrid and public cloud solutions. OVHcloud manages 30 data centers across 12 sites on four continents, manufacturing its own servers, building its own data centers and deploying its own fiber-optic global network to achieve maximum efficiency. Through the OVHcloud spirit of challenging the status quo, the company brings freedom, security and innovation to solve data challenges - today and tomorrow. With a 21-year heritage, OVHcloud is committed to developing responsible technology and strives to be the driving force behind the next cloud evolution. . EEO Statement OVHcloud is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breast feeding, and related medical conditions), gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state and local laws. Powered by JazzHR doeoUP1kUq

Job DescriptionJob DescriptionBenefits: Competitive salary Opportunity for advancement Paid time off Training & development Bonus based on performance Job Title: Sales Representative / Account Manager Trainee Marc Hughes State Farm Metuchen, NJ About Us Marc Hughes State Farm is a trusted local insurance and financial services agency based in Metuchen, New Jersey. Our mission is to help our neighbors manage lifes risks, recover from the unexpected, and achieve their dreams. We offer a broad set of products including auto, home, renters, condo, life, pet, and business insurance, as well as annuities, investment services, and banking products. Our office is located at 1601 Liberty Street, Metuchen, NJ 08840, at the end of Liberty Street off Central Avenue. We pride ourselves on delivering superior customer service, creating lasting relationships, and being an integrated part of our local community. Position Overview Are you a motivated, energetic individual, ready to build a meaningful and rewarding career? We are seeking a Sales Representative / Account Manager Trainee to join our team. In this role, you will: Develop new business by prospecting, lead generation, and outreach Cultivate relationships with customers, understand their needs, and recommend appropriate insurance and financial products Meet and exceed sales goals and quotas Learn to market property & casualty, life, health, and banking products Collaborate directly with our agency leadership and experienced team members Assist with marketing efforts and community-based events Gain hands-on exposure to agency operations, licensing, and business logistics This position is ideal for someone who wants to learn, grow, and eventually lead or run their own book of business within the insurance/financial services industry. What We Offer Compensation: Base salary plus commission/bonus structure (estimated range: $45,000 to $55,000/year) Paid time off (vacation, personal, sick days) Coaching and mentorship from experienced agents Professional growth and promotion potential within the agency Training for insurance and financial product licensing Dynamic work environment blending sales, service, and client relationships A diverse, engaged team and a supportive culture Ideal Candidate Profile (Age 25) Youre energetic, ambitious, and ready to invest in your professional future Outgoing with strong interpersonal and communication skills (verbal, listening, written) Comfortable in a sales environment, goal-oriented, and self-motivated Willingness to learn licensing and compliance requirements for insurance and financial products Technologically savvy (familiarity with CRM tools, Excel, digital outreach) Ability to manage time, follow processes, and stay organized Bilingual in Spanish and English is required many of our clients are Spanish-speaking, and clear communication is essential Qualifications Bilingual in Spanish and English (required) College degree or equivalent experience preferred Prior sales, customer service, or client-facing experience is a plus Willingness to pursue property & casualty and life & health licensing (if not already licensed) Valid drivers license and reliable transportation Apply This is your chance to grow in an industry with long-term opportunity, valuable experience, and a career path you can be proud of. Apply today and become part of a team that makes a difference in peoples liveswhile building your own future. Note: This is a position with an independent State Farm agent. Employment terms, compensation, and benefits are determined by the agent, not State Farm Insurance Companies.

Job DescriptionJob DescriptionEqual access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should send an email to . NOTE: This email is for accommodation requests ONLY. Any other inquires will not receive a response. Top Benefits and Perks Flexible Work Schedule Casual Dress Code Free Gym Access Free Tanning Free Wellness Spa Services 401(k) with Company Match Daily Pay Options Opportunity for Advancement Employee Discounts on Products and Services Exclusive Discounts at Outside Retailers Free Work Shirt options yearly. Job Description The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that days shift for that business day. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to members accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Close shift for that business day. Create a bank deposit for next day. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking with members and staff in person or on the phone during shift. Ability to work 3rd shift (overnights). Must be able to occasionally lift up to 75 lbs. Will occasionally encounter toxic chemicals during shift. (training and protective equipment provided to ensure safety) Ability to work independently and alone during shifts as business needs require. Applicant Statement: I certify that my answers to all questions are true and correct without any consequential omissions of any kind whatsoever. I further understand that any material omissions, false, misleading or otherwise incorrect statements made on this application or during the pre-employment process may be grounds for cancellation of this application or, if I am employed at the time it is discovered, my immediate termination. I give the employer the right to contact and obtain information from all references, employers, educational institutions and to otherwise verify the accuracy of the information contained in this application. I hereby release from liability the employer and its representatives for seeking, gathering and using such information and all other persons, corporations, or organizations for furnishing such information. I understand that the employer is an equal opportunity employer and as such does not unlawfully discriminate in employment and no question on this application is used for the purpose of limiting or excusing any applicant from consideration for employment on a basis prohibited by local, state or federal law. If I am hired, I understand that I am free to resign at any time, with or without cause and without prior notice, and the employer reserves the same right to terminate my employment at any time, with or without cause and without prior notice, except as may be required by law. I understand that this application does not constitute an agreement or contract for employment for any specified period or definite duration and that no representative of the employer, other than an authorized officer, has the authority to make any assurances to the contrary. I further understand that any such assurances must be in writing and signed by an authorized officer. I understand it is the companys policy not to refuse to hire a qualified individual with a disability because of that persons need for a reasonable accommodation as required by the ADA. I also understand that if I am hired, I will be required to provide proof of identity and legal work authorization. Finally, I understand that this application is current for only 90 days, and at the conclusion of this time, if I have not heard from the employer and still wish to be considered for employment, it will be necessary to fill out a new application. By submitting an application, each applicant represents and warrants that they have read and fully understand the foregoing information, that they are seeking employment under these conditions, and that their application submission will be their electronically signed application form.

Job DescriptionJob DescriptionDescription: Position Summary The WellFund Patient Advocate builds working relationships, solves problems, and supports patients through the application process and follow-up. They work as part of a team in a call center environment. A Call Center Patient Advocate exhibits superior customer service skills and provides prompt courteous service to patients. Essential Duties of the Position Handles a high volume of telephone calls Maintains patient database Maintains daily work queues Provides technical assistance on agency issues, services, and programs Maintains and/or creates files for record keeping systems Sorts, labels, electronically files, and retrieves documents or other materials; including from the HPE overnight process Ensures adequate documentation is maintained Collects and reviews patient information to determine patients' eligibility Completes Medicaid applications online using the FSSA Benefits Portal Prepares documents and reviews them for accuracy and completeness Communicates clearly, timely, and positively with patients, coworkers, and clients Good communication and interpersonal skills Ability to learn quickly and navigate effectively through multiple systems and EMRs. Professional attitude and the ability to maintain composure in urgent or confrontational situations Effective critical thinking, problem solving, and conversational skills Display strong organization and time management skills Work independently and must be multi-task oriented Team player attitude Develops and retains professional relationship with on-site hospital staff Maintains confidentiality at all times (i.e. PHI, HIPAA, and HITEC) Supports the mission and goals of the company Responsibilities of the Position Exemplifies the Mission, Vision, and Core Values of RevOne Companies in all personal and professional behavior and is a role model to all associates Collaborates with manager to identify own learning needs and set goals using available resources to meet these needs and goals Maintains working knowledge of departmental and hospital policies and procedures through participation and by reading updates and other provided communication Works in collaboration with the Call Center and On-site Patient Advocates, supporting their efforts through teamwork and the acceptance of additional assignments Requirements: Computer proficiency skills are required Ability to learn multiple databases and EMRs Ability to multi-task (speaking on the phone, searching databases, and typing) Excellent verbal and written communication skills Ability to work in fast-paced, changing environment Epic experience is a plus High School diploma or equivalency One year of experience as a Patient Advocate or an equivalency of training and experience combined Considerable knowledge of Medicaid programs Considerable knowledge of the Federal Marketplace General knowledge of all agency and community programs and services which could affect the client/applicant Good mathematical reasoning and computational skills Ability to read, analyze, and interpret rules, regulations, and procedures Ability to communicate with clients/applicants, the public at large, and public officials to obtain data, and to explain and interpret rules, regulations and procedures Ability to work with others on your team to complete a task Ability to perform job functions within structured time frames Must have the ability to perform repeated tasks with a high level of accuracy Must have working knowledge of HIPAA, FDCPA, and Red Flag regulations Difficulty of Work The work can include some difficult aspects such as dealing with patients on the phone. A detailed two-week training and then daily guidance is provided. A team leader is seated in the same area as the Patient Advocate to further assist. Judgment in addressing patients is required. Responsibility The incumbent works in a team environment, but takes calls on his or her own. Calls are recorded and randomly checked for training purposes. Errors may be caught, but not immediately. Work is mostly independent in nature. The incumbent makes a substantial impact on patients' lives. For this reason, it is vital to maintain accuracy, empathy, and efficiency when working with the patients. Personal Work Relationships The incumbent must deal with a variety of staff levels, conditions, and circumstances. The incumbent works with colleagues, team leads, supervisors and management staff. A professional demeanor and tone are required at all times.

Job DescriptionJob DescriptionEqual access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should send an email to . NOTE: This email is for accommodation requests ONLY. Any other inquires will not receive a response. Top Benefits and Perks Flexible Work Schedule Casual Dress Code Free Gym Access Free Tanning Free Wellness Spa Services 401(k) with Company Match Daily Pay Options Opportunity for Advancement Employee Discounts on Products and Services Exclusive Discounts at Outside Retailers Free Work Shirt options yearly. Job Description The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that days shift for that business day. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to members accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Close shift for that business day. Create a bank deposit for next day. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking with members and staff in person or on the phone during shift. Ability to work 3rd shift (overnights). Must be able to occasionally lift up to 75 lbs. Will occasionally encounter toxic chemicals during shift. (training and protective equipment provided to ensure safety) Ability to work independently and alone during shifts as business needs require. Applicant Statement: I certify that my answers to all questions are true and correct without any consequential omissions of any kind whatsoever. I further understand that any material omissions, false, misleading or otherwise incorrect statements made on this application or during the pre-employment process may be grounds for cancellation of this application or, if I am employed at the time it is discovered, my immediate termination. I give the employer the right to contact and obtain information from all references, employers, educational institutions and to otherwise verify the accuracy of the information contained in this application. I hereby release from liability the employer and its representatives for seeking, gathering and using such information and all other persons, corporations, or organizations for furnishing such information. I understand that the employer is an equal opportunity employer and as such does not unlawfully discriminate in employment and no question on this application is used for the purpose of limiting or excusing any applicant from consideration for employment on a basis prohibited by local, state or federal law. If I am hired, I understand that I am free to resign at any time, with or without cause and without prior notice, and the employer reserves the same right to terminate my employment at any time, with or without cause and without prior notice, except as may be required by law. I understand that this application does not constitute an agreement or contract for employment for any specified period or definite duration and that no representative of the employer, other than an authorized officer, has the authority to make any assurances to the contrary. I further understand that any such assurances must be in writing and signed by an authorized officer. I understand it is the companys policy not to refuse to hire a qualified individual with a disability because of that persons need for a reasonable accommodation as required by the ADA. I also understand that if I am hired, I will be required to provide proof of identity and legal work authorization. Finally, I understand that this application is current for only 90 days, and at the conclusion of this time, if I have not heard from the employer and still wish to be considered for employment, it will be necessary to fill out a new application. By submitting an application, each applicant represents and warrants that they have read and fully understand the foregoing information, that they are seeking employment under these conditions, and that their application submission will be their electronically signed application form.

Job DescriptionJob DescriptionAs the ITS/DMM Customer Support Engineer (CSE), you will act as a model of customer service excellence for all Integrated Tracking System (ITS)/Digital Mail Modernization (DMM) systems. You will be responsible for providing technical, analytical, and operational support for the Integrated Tracking System (ITS) Digital Mail Modernization (DMM) system to include Bear River's BearTracks software, Image Architect's WebDOX software, Apache Tomcat software, OPEX Scanners, Tritek Sorters, and Zebra handhelds. The CSE plays a pivotal role in ensuring system readiness, supporting users, coordinating updates and issue resolution, and maintaining strong relationships with on-site Government and contract stakeholders. This role serves as the operational bridge between the Integrated Tracking System (ITS)/Digital Mail Modernization (DMM) system managers/users, and IT Support teams ensuring consistent service delivery, compliance, and customer satisfaction in a secure DoD environment. Responsibilities System & Application Support Provide on-site technical support for ITS, DMM, Image Architect's WebDOX software, Apache Tomcat software, OPEX Scanners, Tritek Sorters, and Zebra handhelds across WHS FSD, DISA, and other DoD components. Coordinate with Bear River Associates, Inc's on Application patches, version upgrades, and configuration updates to ensure successful implementation with minimal user disruption. Backend system administration, including application configuration, system patching, upgrades, and troubleshooting in secure environments. SQL Server administration and data-level troubleshooting, including performance monitoring and data integrity validation Server and application integration, ensuring reliable communication between ITS/DMM components and dependent systems Tier II and Tier III user support, resolving issues related to data setup/imports, user access, workflow configuration, and application functionality. Vulnerability analysis and assist with remediation of findings identified through ACAS scans, STIG checklists, and security assessments. Updating Pentagon Support Products List (SPL) Authority to Operate (ATO) sustainment activities for the ITS/DMM systems in accordance with DoD RMF requirements. Monitor operational health and performance of ITS/DMM applications and escalate issues to appropriate Government or contractor stakeholders as needed. Provide recommendations to improve application workflows, system usability, and training effectiveness. Customer Support & Troubleshooting Respond to WHS FSD and DISA service requests within defined service-level timelines. Document troubleshooting steps, root causes, and resolutions to support a reusable knowledge base and reduce recurring issues. Ensure consistent troubleshooting approaches and communication across Government and contractor teams. Coordinate with Bear River Associates, Inc's and their subcontractor vendors to maintain operational readiness of hardware and software systems, ensuring minimal service disruption. Team & Operational Management Coordinate daily tasking, workload prioritization, and quality assurance activities for operational support functions. Support continuous improvement of operational workflows and customer support processes. Documentation Management Develop, maintain, and update Standard Operating Procedures (SOPs), user guides, and training documentation to reflect current system versions and workflows. Coordinate updates and documentation releases following system updates, patches, or enhancements. Participate in program reviews, providing written input on training activities, documentation updates, and user support performance. Qualifications Minimum Requirements: Shall possess an Active Secret security clearance Bachelor's degree in information technology, Computer Science, or related discipline, or equivalent experience in lieu of education. A minimum of five (5) years of experience in technical support, systems analysis, or IT service delivery within a DoD or federal environment. DoD 8570 - IAT Level III compliant certification or ability to obtain one Experience supporting enterprise applications and working directly with end users. Java experience Preferred Certifications: DoD 8570 - IAT Level III compliant certification preferred (e.g., SecurityX/CASP CE). Microsoft Certified Systems Engineer (MCSE) ITIL 4 Core Competencies: Highly self-motivated with strong customer service Team-oriented and effective in collaborative environments across contracts Strong written, oral, and interpersonal communication skills Proven analytical and problem-solving abilities Ability to: prioritize and execute tasks in a high-pressure operational environment research application and data issues and recommend effective solutions present technical information in business- and user-friendly language Physical Requirements This position requires the ability to perform the following essential functions: Sit or stand for extended periods Ambulate throughout office and Pentagon operational spaces Stoop, kneel, or crouch as needed for installations and hardware updates Repeatedly lift and carry weights up to 50 pounds Company Overview Agil3 Technology Solutions LLC ("A3T") is a Northern Virginia based, ISO 9001, ISO 20000-1 & ISO 27001 Certified, Women-Owned (WOSB) and Service-disabled Veteran-Owned (SDVOSB) small business. A recent recipient of the prestigious Washington Technology TOP 50 (ranking , and on the list for last 4 years!), A3T is experiencing industry leading recognition and growth. In addition to the CEO's recognition as an "All-Star Entrepreneur", A3T is recognized by Inc Magazine as one of the fastest growing companies in the country, by Vet 50 as Fastest Growing Veteran-Owned Businesses, and is featured in CyberSecurity Ventures / Cybercrime Magazine! "As a go-to Women-Owned Cybersecurity company in US and internationally". As part of our growth, we are looking for YOU to join our growing team. A3T offers excellent benefits to enhance the work-life balance, including: Medical Insurance Dental Insurance Vision Insurance Life Insurance Short Term & Long-Term Disability 401k Retirement Savings Plan with Company Match Paid Holidays Paid Time Off (PTO) Tuition and Professional Development Assistance Parking/Travel Reimbursement (metropolitan areas) Powered by JazzHR SIL2V1ZPWW

Job DescriptionJob DescriptionBenefits: retirement plan Paid time off Dental insurance Health insurance WHO WE ARE: We here at Zero Impact Solutions are passionate about driving this revolution and building the infrastructure powering Californias EV charging networks. Zero Impact Solutions continues to build relationships with reputable companies through our dedication and quality. Were bringing together stakeholders to make e-mobility a reality for our Golden State. Since our founding in 2018, Zero Impact Solutions has focused solely on making the transition to electricity easy for businesses, fleets, and drivers. Zero Impact Solutions offers an opportunity to be a part of a new and thriving industry and the opportunity to create an all-electric future for generations to come. Be a part of the groundbreaking team, thats building the EV charging industry and make your mark on how people and goods will be transported. JOB SUMMARY: Zero Impact Solutions is seeking a Technical Support Manager to lead our customer service and technical support organization for the EVOLV Charging platform. As a Technical Support representative, your primary responsibility will be to support and communicate updates with clients. Collaborating closely with sales and engineering teams, you will play a key role in tracking project completion and being the primary point of contact with our clients. This is an exceptional opportunity for individuals eager to immerse themselves in the EV charging and renewable energy industry. Job Description: Team Leadership & Support Operations Lead, coach, and develop a team of customer service and technical support specialists, setting clear expectations, goals, and performance standards. Own staffing, scheduling, and coordination with internal teams and service providers to ensure operational coverage. Foster a culture of accountability, collaboration, and customer-centric problem solving. Monitor call handling, ticket activity, and support quality; provide ongoing coaching, feedback, and performance management. Serve as a senior point of contact for escalated customer issues, ensuring timely and professional resolution. Training & Knowledge Management Develop and deliver structured training programs covering customer service best practices, troubleshooting methodologies, and OCPP fundamentals. Ensure support specialists are equipped to independently resolve common EV charging and platform-related issues. Create, maintain, and continuously improve internal documentation and company-wide knowledge base resources related to EV charging workflows and EVOLV platform behavior. Cross-Functional Collaboration & Reporting Collaborate with the EVOLV platform development team, Service, Product, Sales, and Marketing to remain current on features, updates, and serviceability impacts. Prepare and maintain reports and dashboards tracking KPIs such as ticket volume, issue categories, resolution time, escalation rates, SLA performance, and customer satisfaction. Analyze support data to identify trends, recurring issues, and areas for improvement, present insights and recommendations to leadership. Occasionally travel to customer sites to provide hands-on technical support for high-value customers and strengthen long-term relationships. Required Qualifications Proven experience leading customer service and/or technical support teams, including coaching, performance management, and scheduling. Hands-on experience supporting OCPP-compliant EV charging systems, with demonstrated ability to troubleshoot real-world protocol and connectivity issues. Strong working knowledge of OCPP 1.6J and/or 2.0.1 and how charger-to-backend communications impact customer experience. Minimum of 5+ years of experience in technical support, customer support, or service operations roles. Experience using CRM and ticketing systems. Excellent verbal, written, and presentation communication skills. Ability to manage multiple priorities in a fast-paced environment. Valid State Drivers License. Authorized to work in the United States (E-Verify employer). Ability to pass background and drug screening. Preferred Qualifications Bachelors degree in Business, Engineering, Information Systems, or a related field. Experience supporting multi-vendor EV charging hardware in a networked environment. Experience managing 24/7 support operations. Physical Requirements: Stand, walk, sit, talk, hear, type, and write. Reach with hands and arms, bend, stand on a stool or climb, and use fingers and hands to feel objects, tools, or controls. Use standard office equipment such as computers, smartphones, printers, photocopiers, etc. Prolonged periods of sitting at a desk and working on a computer. Lift files and open desk drawers and filing cabinets. Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, and skills required. AAP/EEO Statement Zero Impact Solutions is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status or any other characteristic protected by federal, state, or local law, and will not be discriminated against on the basis of disability.

Job DescriptionJob Description Position Title: Commercial Lines Client Advisor Reports To: Division President Location: St. George, UT Compensation: Starting at $60,000/year with benefits What We Offer: Comprehensive Health Coverage: Medical, Dental, and Vision insurance plans to keep you and your family covered. Health Accounts: Access to Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) to give you flexibility and control with pre-tax incentives Retirement Planning: A robust company match on retirement contributions, with 100% vesting after just 2 years. Paid Parental Leave: Generous time off for new parents, because growing your family shouldn't mean sacrificing your career. Mental Health Support: Company-paid mental health resources as part of our holistic approach to employee wellness. Wellness Matters: Ongoing initiatives and tools to support your physical, emotional, and financial well-being. Work Life Integration: We believe that success isn't just measured at the office-it's about thriving in all aspects of life. That's why we prioritize a healthy work-life balance with hybrid WFH schedules, supportive leadership, and a culture that respects your time. Professional Development: We encourage continued education and earning insurance designations by not only paying the fees but also giving bonuses to reward you! Position Overview for Recent Graduates If you're starting your career and want to enter a sales-driven role, this position could be a great fit. It's designed for individuals with strong communication skills who are eager to learn about insurance products. You'll sell insurance to both new and existing business clients while managing and building your client list. Key Responsibilities: Set and Meet Sales Goals: Work towards the sales goals set in your yearly plan. Find New Clients: Look for new business opportunities with current clients and targeted groups. Make Connections: Reach out to potential clients to offer quotes and arrange sales meetings. Assess Client Needs: Understand what insurance clients need by reviewing their current policies and risks. Gather Info: Collect detailed information about clients' risks and previous insurance claims. Create Insurance Proposals: Develop and present detailed insurance plans including coverage options, limits, and deductibles. Team Collaboration: Work with account managers to finalize and submit insurance deals to companies. Meet with Clients: Present insurance proposals and renewal options to clients, explaining details and seeking their business. Client Introduction: Introduce clients to account managers who will handle service calls. Resolve Issues: Stay updated on any claims or service problems and help solve issues when needed. Assist with Renewals: Help with insurance policy renewals by reviewing upcoming expirations and gathering necessary information. Report and Meet: Track your progress with production reports and attend required sales meetings. Advocate for the Agency: Promote the agency and the insurance industry within the community. Stay Informed: Keep up with industry news and attend training to learn about new insurance products. Additional Tasks: Complete other tasks and projects as assigned by management. Qualifications: Education and Experience: College degree from a four-year university, or equivalent combination of education and experience Experience in insurance is preferred Experience in commercial (property and casualty) insurance with larger and more complex middle market clients and risks is preferred Licenses or Certifications: Active Utah Property and Casualty license required; Utah Life & Health license desired CIC, CPCU designation preferred Required Job Knowledge and Skills: Proven ability to pursue and close sales. Ability to establish and develop strong relationships with clients, carriers, trusted business partners, and coworkers Business development and financial evaluation skills Good organizational and time management skills Powered by JazzHR MeFj8h508r

Job DescriptionJob DescriptionDescription: Technical Support Specialist Design streets that move people-not just cars. At Toole Design, we're leading the way in creating safer, more connected communities through sustainable multimodal transportation design. We're looking for a Technical Support Specialist to join our Seattle team, someone who's energized to support and strengthen impactful roadway and active transportation projects from behind the scenes-bringing operational excellence that helps our mission and values come to life. Why You'll Love Working Here We're a purpose-driven team of technical experts and operations professionals who believe streets should work for everyone. At Toole Design, you'll join a collaborative environment where operations professionals work alongside industry leaders, with mentorship and development opportunities designed to help you grow your expertise. We offer: A collaborative, inclusive culture that supports your growth and advancement A flexible hybrid schedule: 3 days in the office and 2 days remotely 8 paid holidays; and 16 days of PTO accrual annually Competitive salary, excellent benefits, and transportation perks: Benefits and Support The opportunity to support projects that improve lives-advancing safe, inclusive design grounded in ethics, empathy, and equity What You'll Do You are key connector across Toole by supporting day-to-day IT needs, onboarding new team members, and ensuring our systems run smoothly. You'll troubleshoot a wide range of technical issues, collaborate with colleagues across disciplines, and take ownership of solutions that keep our teams productive and connected. Along the way, you'll have opportunities to learn new technologies, contribute to IT initiatives, and grow your skills in a dynamic, supportive environment. Join Us. Make An Impact. We're proud to be an ENR Top 500 design firm with one of the lowest turnover rates in the industry. If you're ready to do meaningful work with a supportive, talented team-apply today. We are targeting a salary range of $60,000 to $70,000 for this position. Questions, assistance or accommodations? Contact or call , press 5. At Toole Design, we foster a collaborative culture and welcome people of all backgrounds to help build more inclusive communities. We strongly encourage women and applicants from underrepresented communities - people of color, LGBTQIA+, immigrants, first-generation college students/graduates, those with disabilities and people at all the intersections in between - to apply. We're proud that about half our managers are women and we are committed to diverse leadership that reflects the communities we serve. Toole Design is a woman-owned, equal opportunity employer (EO/AA/VEV/Disabled employer). For more information about Toole Design, visit our website and follow us on LinkedIn, Instagram, or Facebook. Requirements: What You Bring: 1-2 years of hands-on experience in an IT helpdesk environment providing tier 1 customer service to end users (CompTIA A+ preferred) Experience with Microsoft 365 preferred Experience with a Windows-based environment Basic understanding of networking, VPNs, Firewalls Experience performing minor hardware repairs and upgrades Strong attention to detail Strong organizational skills

Job DescriptionJob DescriptionKana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental 401K Immediate Pay- earned wage access! Vacation time Sick time Holiday pay Bonus opportunities Brand-specific employee discounts Long term/short term disability Life insurance Primary Responsibilities • Greet guests and perform check-in/out procedures • Follow all cash and credit card procedures required by hotel and brand standard• Check house count to determine the rooms available for the day • Review credit limit exception report & gets additional approval if necessary• Check expected departures for today & clears checkouts or extends stays after check out time• Update housekeeping room status when received from housekeeping • Balance departments from daily activity report at the end of shift • Performs cashier shift change when cash is in balance • Explain any of the hotel's promotional items to each guest checking in & gives them to any guest who requests them • Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations • Respond promptly to any guests' inquiries or complaints; Offers alternate solution if guest demand cannot be met • Demonstrate commitment to servicing the guest by being hospitable and accommodating • Document any guest accidents by completing the accident report form • Ability and flexibility to work various shifts including evenings, weekends, and holidays Education/Experience • High School diploma or GED preferred • One year hospitality experience required • Customer service experience required • Experience handling cash and credit card procedures • Attention to detail • Knowledge of the hotel layout, all amenities offered, and all procedures & organization.• Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job DescriptionJob DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Job Posting: Sales Account Manager Entry Level Location: Gresham, Oregon Company: Brad Hornback State Farm Agency About Us: We are dedicated to providing our clients with personalized insurance solutions and outstanding customer service. As a trusted State Farm Insurance Agency, we value integrity, teamwork, and a commitment to helping our community protect what matters most. Position Overview: We are seeking a motivated and customer-focused Sales Account Manager to join our team. This is an entry-level position ideal for individuals looking to start a rewarding career in insurance sales and customer service. No prior experience is necessary we provide paid comprehensive training and support to help you succeed. Roles and Responsibilities: Develop and maintain relationships with new and existing clients to understand their insurance needs. Assist customers in selecting appropriate insurance products, including auto, home, renters, life, and more. Provide accurate information about policies, coverage options, and State Farm services. Process insurance applications and assist clients with claims when necessary. Maintain detailed records of client interactions and transactions in compliance with company policies. Collaborate with team members to identify sales opportunities and improve customer satisfaction. Attend training sessions and stay updated on industry trends and product knowledge. Qualifications: Strong communication and interpersonal skills. Self-motivated with a positive attitude and willingness to learn. Ability to work independently as well as part of a team. Basic computer skills and comfort using customer relationship management (CRM) software. High level of comfortable having conversations on the phone and by utilizing email and company texting platforms. Customer service or sales experience is a plus but not required. Must be authorized to work in the United States. What We Offer: Comprehensive training program and ongoing professional development. Competitive salary with performance-based bonuses. Supportive team environment with career growth opportunities. Benefits package including health/dental/vision insurance, retirement plans, and paid time off. Starting Base Salary - $36,000 (increases every 6-months based on performance). Well performing team members typically receive the following range in compensation (based on salary/commissions/bonuses): Year 1 - $45,000 - $65,000 annually Year 2 - $65,000 - $80,000 annually Year 3 - $80,000+

Job DescriptionJob DescriptionDescription: The Field Customer Service Representative acts as a field-based project manager and customer advocate, providing personalized on-site support throughout construction projects. This role combines project management expertise with exceptional customer service skills to ensure successful project completion within their designated geographic territory. REQUIRED: KEY RESPONSIBILITIES Project Oversight: Conduct construction meetings with Property Owners to set expectations and review project scope Perform regular site visits to monitor project progress and quality Coordinate with crew leaders, inside customer service reps, field repairs tech to maintain project timelines Document and photograph project milestones Update ERP with communications, photos, and documentation provided by Property Owner or crews Customer Experience Management: Serve as additional point of contact for Property Owners throughout field trade lifecycle Proactively address customer concerns and provide real-time project updates Facilitate on-site communication between crews, property owners, and internal employees Guide customers through each phase of their project Quality Control: Conduct pre and post-project inspections Ensure work meets company standards and customer expectations Document and coordinate punch list items, small repairs as needed Facilitate warranty walk-throughs and follow-up Field Operations Support: Manage site logistics Identify and resolve potential project delays or issues Support crew needs and resource requirements Manage truck inventory for miscellaneous project items Review and approve labor invoices & receipts from subcontractors Track and report special pay circumstances Sales Operations Support: Conduct thorough on-site inspections for MRP, PURE, and Inside Sales follow accurately documenting property damage and required repairs Adhering to TPA guidelines Maintain excellent communication with homeowners during inspection Ensure all documents and picture are uploaded to Blaze Communicate with MRP leaders with any issues or changes This is a field position and will revolve around job site travel up to 90% of time Additional Duties as Assigned Requirements: REQUIRED: QUALIFICATIONS Education: Associates degree preferred; equivalent experience in construction/project management accepted 3+ years in construction project management or customer service Experience with construction processes Valid driver's license and clean driving record Strong project management and problem-solving abilities Excellence in face-to-face customer interaction Proficiency in project management software and mobile applications Knowledge of construction practices and safety requirements Must be able to pass a criminal background check, have a valid driver's license and a clear drug screen REQUIRED: KEY PERFORMANCE INDICATORS (KPIS) Quality Score Card Customer Satisfaction (CARE) Project Service Rate REQUIRED: WORKING CONDITIONS Hours: 40 hours weekly Location: to be performed at Elite location Travel: Extensive travel to job sites up to 90% of time

Job DescriptionJob DescriptionBenefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency has proudly served the community since 1996 and is led by an experienced agent who previously worked as a Territory Manager with State Farm. With a small, close-knit team of two plus the agent, we offer a welcoming, family-oriented environment where relationships, communication, and teamwork truly matter. Outside of work, family is a central priority - Rich is married with three kids and is a graduate of New York University. Giving back is an important part of who we are. Our agency supports local Little League programs, homeless outreach efforts, and high school initiatives, staying actively connected to the community we serve. For our team, we offer life and disability insurance, health benefits, a Simple IRA, PTO, licensing reimbursement, free coffee, and regular team lunches. Our office culture is friendly, supportive, and collaborative, and were looking for personable team members with strong communication skills who enjoy working closely with others and being part of a small, family-style team. ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Rich Yacyshyn - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

Job DescriptionJob DescriptionBenefits: Disability insurance 401(k) 401(k) matching Dental insurance Health insurance Vision insurance Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development Job Title: Bilingual Insurance Representative (English/Spanish) Location: Roswell, GA Type: Full-Time Industry: Insurance About Us: At Celia Sandoval Insurance Agency, we have proudly served our community for over 12 years, providing exceptional insurance solutions tailored to our clients unique needs. We are committed to fostering a culture of integrity, innovation, and client-first service. Join our dynamic team and grow your career in an environment where your skills and passion make a real impact. Position Overview: We are seeking a motivated and personable Bilingual Insurance Representative fluent in English and Spanish with a bachelors degree to join our team. In this role, you will be the trusted advisor to our diverse client base, providing expert guidance on insurance products and services in both languages. Your ability to communicate effectively and build relationships will be key to helping clients protect what matters most. Key Responsibilities: Communicate with clients in both English and Spanish, providing clear and accurate information about insurance products. Assess client needs and recommend appropriate insurance coverage options. Process applications, renewals, and claims efficiently and accurately. Develop and maintain strong relationships with clients to ensure long-term satisfaction and retention. Collaborate with internal teams to deliver seamless service and resolve client inquiries. Stay up-to-date with industry regulations, company policies, and product knowledge. Meet or exceed sales and service targets. Qualifications: Fluency in English and Spanish (verbal and written). Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Customer-focused attitude with a passion for helping others. Previous experience in insurance or a related customer service role is a plus. Proficiency with CRM software and Microsoft Office Suite. What We Offer: Competitive salary and performance-based incentives. Comprehensive benefits package including health, dental, and retirement plans. Opportunities for professional growth and development. Supportive and inclusive work environment. Flexible work arrangements to promote work-life balance. Supplemental Pay: Bonus opportunities Commission pay Ability to Commute: Roswell, GA 30076 (Required) Work Location: In person Our goal is for top performers to earn $80,000+ annually, with uncapped earning potential and a clear path to advance into an office manager role

Job DescriptionJob Description Global Resource Solutions, Inc. (GRS) is seeking an enthusiastic, motivated, detail orientated, and talented individual for the position of HSPD-12 Helpdesk- Customer Support. Job Description: Summary: The HSPD-12 Helpdesk- Customer Support shall provide support and assistance to all ICE PCIF managers and ICE PIV cardholders in the form of customer service, and shall serve as the subject matter expert on HSPD-12 and PACS related issues. Essential Duties & Responsibilities: Manage the consumables for the PCIF including: replacing consumables, maintaining a consumables inventory, and providing printer consumable guidelines information based on inventory and usage metrics. Maintain an inventory of PCIF/HSPD-12 equipment to include issuing and receiving. Assist cardholders with re-setting a personal identity verification number (PIN) as required. Assist cardholders with trouble shooting techniques to resolve Physical Access Control Systems (PACS) and Logical Access Control System (LACS) issues. Manage the HSPD-12 Lost/Stolen/Compromised PIV card process to include providing instructions to cardholders, tracking and monitoring submitted Reports of Surveys (ROS). Manage the centrally printed PIV card process to included tracking, documenting and shipping of PIV cards within the United States and Internationally to authorized locations. Provide fingerprint services (hard copy and electronic) to support federal background investigation requirements and transmit for processing Requirement: Minimum High School Diploma or GED - Two-year college degree preferred Three (3) years of experience Security Requirements: Public Trust - Secret clearance preferred Skills: Must have in-depth knowledge of and skills in Windows-based and web-based desktop applications, such as Microsoft Office Professional, Microsoft Project, and Microsoft SharePoint. More specifically, it requires working knowledge of software/desktop applications (PC operating systems, office automation suites, office productivity software, groupware, email clients, digital collaboration tools, etc.) deployed in the ICE enterprise information technology environment. Experience and knowledge using Microsoft Office Suite Physical Requirements: This position requires employees to be willing and able to: sit, bend, reach, stoop, squat, stand, and walk. Communication: Excellent customer service via phone and face to face conversation, excellent written and oral command of English. GRS is an Equal Opportunity Employer. GRS will continue to abide by obligations under VEVRRA and Section 503 physical or mental disability, protected veteran status, or any other characteristics that are protected by law.

Location: 1803 Freedom Dr Naperville IL Pay: $9.00/hour + tips (average $25-$35 per hour); Server training pay - $15.00/hour Description: The White Chocolate Grill in Naperville is now hiring Servers and Food Runners to join our exceptional front-of-house restaurant team. We're looking for hospitality-focused individuals who are passionate about food, service, and creating unforgettable guest experiences. Whether you're a seasoned pro or just getting started, if you have the drive and professionalism, we want to meet you. Compensation: Training Pay: $15.00/hour Base Pay after Server Training: $9.00/hour + tips Average tips range from $25-$30/hour in addition to Base Pay after training Benefits: Paid Sick Time: available to all employees in accordance with Company policy and applicable law Employee Referral Program Flexible Schedules Restaurant Meal Discounts: 50% off full-priced menu items when you come in and dine Health Insurance: available to full-time employees after a 60-day measurement period, starting as low as $50/paycheck Opportunities: Growth and advancement, a third of our managers started in hourly positions, like servers, greeters and cooks Early nights: We close at 9:00pm! Requirements Offering genuine hospitality with fast and friendly restaurant service Ability to learn the menu food and beverage offerings and test on that knowledge Previous serving experience required Must be at least 18 years old to serve, 16 to work as a food runner Looking for long-term employment, not a seasonal role Ability to walk for long periods of time Ability to climb stairs Ability to lift, push, pull or carry objects up to 40lbs Ability to move about the restaurant and remain standing for an 8 - 12 hour shift Availability to work Holidays and Weekends Work in a noisy and fast paced restaurant environment Work indoors and/or outdoors, exposed to hot and/or cold Application Process: To Apply: Apply for the Server or Food Runner Position in person at: The White Chocolate Grill - 1803 Freedom Dr Naperville, IL 60563 Text "Naperville" to Or submit your application online at: Or email your resume to: Join our team and grow with us in a high-standard, guest-first environment where excellence and hospitality come first. We look forward to meeting you! Be part of a restaurant that values excellence, hospitality, and career growth. We can't wait to meet you! Equal Opportunity Employer: The White Chocolate Grill is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Other job titles may include: waiter, fine dining server, food server, server, server restaurant, restaurant server Job Types: Full-time, Part-time Benefits: Employee discount Flexible schedule Food provided Health insurance Paid sick time Paid training Referral program Vision insurance Experience: Restaurant Serving: 3 years (Required) License/Certification: Food Handler Certification (Preferred) Work Location: In person Compensation details: 25-35 Hourly Wage PI85767abf1f3d-7340

Description: Position Summary The Service Manager is a working leader responsible for overseeing the technical quality, efficiency, and customer service performance of the service department. This role is ideal for an experienced Heavy Duty Technician seeking to transition into a management position while remaining actively involved in shop operations. The Service Manager ensures repairs are completed safely, accurately, and efficiently, mentors technicians, and supports overall shop performance. Key Responsibilities Provide technical leadership and oversight for HD repair and maintenance operations Serve as a hands-on mentor and coach to technicians, especially entry-level and developing team members Assist in diagnosing complex vehicle issues and support technicians in problem-solving Perform repair and maintenance work as needed to ensure quality, efficiency, and customer satisfaction Ensure repairs and services meet company quality standards and manufacturer specifications Support customer service by working closely with service advisors and management to resolve technical concerns Monitor workflow and help manage shop productivity and turnaround times Promote and enforce safety standards and proper shop procedures Assist with technician training, development, and performance feedback Support inventory control related to tools, equipment, and shop supplies Communicate operational issues, staffing needs, and performance trends to the Location Manager Contribute to continuous improvement initiatives that enhance efficiency and service quality Requirements: Technical Skills & Experience Strong working knowledge of: HD and MD truck repair and maintenance Alignments and suspension systems Brake systems Engine and electrical diagnostics Heating and air conditioning systems Ability to troubleshoot and diagnose complex mechanical and electrical issues Experience using diagnostic tools and shop management systems preferred Qualifications Minimum of 5 years of experience in the HD repair industry Proven background as an automotive technician working on autos and light trucks ASE certification preferred but not required Valid driver's license with a satisfactory driving record Demonstrated solid and reliable work history Leadership mindset with a willingness to lead by example Strong communication and interpersonal skills Ability to work in a fast-paced shop environment Core Competencies Technical expertise and problem-solving Coaching and mentorship Customer-focused decision-making Accountability and reliability Team leadership and collaboration Work Environment & Physical Demands Tire repair shop environment Regular standing, walking, bending, and lifting Ability to lift up to 50lbs Use of hand tools, diagnostic equipment, and shop machinery Compensation & Benefits Competitive pay commensurate with experience Comprehensive benefits package, including: Medical, dental, and vision insurance Supplemental Insurance Paid time off and holidays 401 (k) with company matching up to 4% Performance-based bonus opportunity tied to overall shop operations and results Equal Employment Opportunity Statement Take Ten Tire & Service is an Equal Opportunity Employer and values diversity and inclusion in the workplace. Compensation details: 25-35 Hourly Wage PId61b3d4758e1-6467

Job DescriptionJob DescriptionSUMMARY: The Station Manager oversees and supports daily airport station operations. The person in this position will lead the team in focusing on safety, security, efficiency, and providing extraordinary customer service. PRIMARY RESPONSIBILITIES: Manage all facets of airline station operations Demonstrate leadership of the company by possessing a positive attitude, working from a place of integrity, having a sense of humor, an appreciation for employees and customers as individuals, importance of employee development and inclusion, recognition of others, job excellence, relationship building, kindness and continuous mindfulness of overall company goals Timely and responsible communication with all departments and management Assure and promote staff development Maintain and foster positive business relationships with local airport authority and agencies as well as build and maintain positive business relationships with contract carriers Manage station staffing levels and budgeting Ensure that all employees meet initial and recurrent training requirements Interview prospective employees with HR Conduct performance reviews and station performance planning Assure excellent customer service and efficient station operation Attend regular corporate meetings in Hyannis as applicable via telephone or willingness to travel, as required Additional duties as assigned QUALIFICATIONS: Previous supervisory or management experience, required Experience in the following areas required: budgeting, interviewing, disciplinary action, performance planning, payroll and scheduling Experience in building and maintaining airport regulatory relationships, required Ability to enforce policy and procedure, required Must be able and willing to do short and long haul travel and work non-standard hours especially during special events Must demonstrate an understanding of the connection between overall mission and daily tasks Must be a proficient writer have an adequate grasp of English grammar Excellent communication and excellent customer service skills required Ability to interact effectively with others Ability to work independently and adapt to changing work priorities Must be proficient in Microsoft Word, Office and Excel Must possess a genuine desire to serve internal and external customers, build relationships and work collaboratively Able to multi-task in a stressful environment required Strong customer service and strong oral/written communication skills required Must meet same basic job qualifications as all station agents: Must be at least 18 years old Must hold a high school diploma or equivalent If location requires any type of driving such as baggage delivery, fueling, etc., applicant must hold and maintain a driver's license valid in that location Must be able to lift up to 70 lbs. Basic computer skills required Excellent communication and excellent customer service skills required Ability to interact effectively with others Ability to work independently and adapt to changing work priorities Ability to communicate effectively, orally and in writing Flexibility of schedule is a must This position will often require working nights, weekends and holidays Must exhibit exceptional knowledge of Cape Air and must embody the Cape Air MOCHA HAGoTDI spirit