GENERAL DESCRIPTION:
The User Access Specialist ("UAS") will help drive the design and implementation of various UAS requirements and processes. This position will be responsible for the management and oversight of user account provisioning, modification and terminations across all systems and ensuring all policies and work instructions are current.
ESSENTIAL FUNCTIONS OF JOB:
1. Onboard all new hire employees into the Active Directory, JHA Core Director and ancillary products systems
2. Collaborate with department managers to identify employees' need for access to department specific products
3. Understand Controls, Control Gaps, and Action Plans
4. Review internal forms and move/add change requests to ensure proper execution
5. Communicate directly with employees or their manager regarding access credentials
6. Coordinate smooth transition of new employees to IT Ticketing system for ongoing IT support
7. Act as liaison with department managers to facilitate access to restricted resources
8. Review user account access reports for accuracy between all banking systems
9. Review security access reports to ensure account permission accuracy
10. Recognize inefficiencies throughout the onboarding/off boarding lifecycle and create plans to improve the process
11. Create automated forms and workflows for any department using bank approved tools to reduce errors and inefficiencies
12. Plan out desk moves
13. Integrity, discretion, and respect for confidential information are essential
14. Assist on related User Access audit reports
15. Ordering and tracking IT related purchasing
16. Other duties as assigned
REQUIRED SKILLS:
1. Must be proficient with 10-key (by touch); alpha/numeric data entry; spreadsheets, word processing, basic typing.
2. RESPONSIBILITY FOR FUNDS, PROPERTY and EQUIPMENT: $10,000
3. COMMUNICATION SKILLS: Ability to read, analyze and understand general business- and company-related articles and
professional journals; ability to speak effectively before groups of customers and/or employees.
4. MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions,
percentages, area, circumference and volume; ability to apply concepts such as fractions, ratios and proportions to practical
situations.
5. CRITICAL THINKING SKILLS: Ability to solve practical problems and deal with a variety of known variables in situations
where only limited standardization exists; ability to utilize common sense understanding to carry out written, oral or
diagrammed instructions; ability to deal with problems involving several known variables in situations of a routine nature.
6. SUPERVISION RECEIVED: Under general supervision where standard practice enables the employee to proceed alone on
routine work, referring any questionable cases or issues to direct supervisor.
7. PLANNING: Considerable responsibility regarding general assignments in planning time, method, manner and/or sequence
of performance of own work; may also occasionally assist in the planning of work assignments performed by others within a
limited area of operation.
8. DECISION-MAKING: Performs work operations which permit frequent opportunity for decision-making of minor importance
and frequent opportunity for decision-making of major importance, either of which would affect the work operations of
medium organizational component and the organization's clientele.
9. MENTAL DEMAND: Very close mental demand; operations requiring very close and continuous attention for control of
operation requiring a high degree of coordination or immediate response; intermittent direct thinking to determine or select
the most applicable way of handling situations regarding the company's administration and operations; also determine or
select material and equipment where highly variable sequences are involved.
10. ANALYTICAL ABILITY / PROBLEM-SOLVING: Moderately structured; fairly broad activities using moderately structured
procedures with only generally guided supervision; High order of analytical, interpretative and/or constructive thinking in
varied situations.
11. PUBLIC CONTACT: Regular contact with patrons when initiated by employee; involves furnishing and obtaining information
and attempting to influence the decisions of those persons contacted; contacts of considerable importance that failure to
exercise proper judgment may result in important tangible or intangible losses to company.
12. EMPLOYEE CONTACT: Regular contact with co-workers within the department, office or enterprise, which will require
coordination of effort generally in the normal course of performing duties; requires tact in discussing problems, presenting
data and making recommendations.
13. ACCURACY: Probable errors of internal and external scope would have a moderate effect on the operational efficiency of
the organizational component concerned; errors might possibly go undetected for a considerable amount of time, creating
an inaccurate picture of an existing situation.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
While performing the essential functions of this job, this position is regularly required to sit or stand or talk; may occasionally lift, move, push or pull up to 10 pounds. Specific vision abilities required by this job include close vision. This is an indoor position and the noise level in the work area is usually moderate.
REQUIRED EDUCATION and EXPERIENCE:
High school degree or GED equivalent; Knowledge in User Access Control or Identity Access Management preferred; one or more years of IT experience and/or training or equivalent combination of education and hands-on experience.
REPORTING RELATIONSHIP:
This position reports directly to the IT Officer Manager, who reports to the IT Director. The IT Director reports to the Executive Vice President, Operations/Cashier. The Executive Vice President, Operations/Cashier reports directly to the President of American National Bank & Trust who reports to the CEO of American National Bank & Trust.
DISCLAIMER:
This job description is representative only and not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Duties and responsibilities may be changed, expanded, reduced, or delegated by Management to meet the business needs of the organization.
This document in no way constitutes an offer of employment or a contract of employment. ANB&T reserves the right to modify job descriptions, policies, or any other procedural document at any time, for any reason, with or without prior notice.