Front Desk Medical Receptionist (1 yr exp req)

Front Desk Medical Receptionist (Full-Time)

Action Physical Therapy - Huntingdon Valley, PA

Schedule

Full-time position with the following hours:

• 3 days: 8:00 AM - 4:00 PM
• 2 days: 12:00 PM - 8:00 PM
• No weekends

Company Description

Action Physical Therapy is looking for a highly organized, detail-oriented Medical Receptionist who thrives in a busy healthcare environment and takes pride in keeping everything running smoothly.

This position is ideal for someone who enjoys helping people, staying organized, multitasking efficiently, and creating a welcoming environment for patients.

As the first point of contact in our clinic, the front desk plays a critical role in the patient experience and in helping the entire team function efficiently.

What Makes Action Physical Therapy Different

Action Physical Therapy is a therapist-owned private practice proudly serving the Huntingdon Valley community.

Our clinic is known for:

• A supportive, family-like work environment
• A team that truly cares about patients and each other
• A culture focused on learning, mentoring, and knowledge sharing
• Exceptional customer service
• A strong reputation for excellent patient outcomes
• A positive and fun workplace

Role Description

This role is best suited for someone who enjoys building relationships with patients and being part of a close-knit team.

Key Responsibilities

• Creating a warm and welcoming first impression for patients in person and on the phone
• Patient scheduling and managing therapist calendars
• Checking patients in and registering new patients
• Verifying insurance benefits and obtaining pre-authorizations
• Collecting copays and patient balances
• Accurately entering information into the Electronic Medical Record (EMR) system
• Ensuring required forms are completed and signed
• Running reports from the EMR system
• Maintaining a smooth and organized front desk in a busy clinic environment

Qualifications

We are looking for someone who is:

• Extremely detail-oriented (this is critical for this role)
• Highly organized and able to manage multiple responsibilities
• Comfortable multitasking in a fast-paced environment
• Experienced working as a medical receptionist or medical front desk staff member
• Familiar with EMR systems
• Very comfortable with computers
• Able to type quickly and accurately
• Professional, friendly, and patient-focused
• Strong communicator with excellent phone etiquette
• A team player who enjoys helping others

Bonus Skills (not required):

• Insurance verification experience
• Experience in a physical therapy clinic
• Customer service or sales experience

Why This Role Matters

Our front desk team sets the tone for the entire clinic. The right person helps create a smooth, organized environment that allows our therapists to focus on what matters most - helping patients recover and return to the activities they love.

We are looking for someone who takes pride in being organized, accurate, reliable, and supportive of the entire team.

A Note About This Role

This position requires excellent attention to detail, strong organizational skills, and the ability to manage multiple responsibilities at once. The front desk is the hub of our clinic, and accuracy and reliability are essential.

If you are someone who takes pride in keeping things organized, staying on top of details, and making patients feel welcome, you will likely thrive in this role.

How to Apply

If you are organized, detail-oriented, great with people, and enjoy working in healthcare, we would love to hear from you.

Please submit:

• Your resume
• A brief cover note (2-3 sentences) describing your experience working at the front desk in a medical office
• Your typing speed (words per minute)

To help us identify candidates with strong attention to detail, please include the phrase

"organized and ready to help patients" in the first line of your cover note.

Pay $18-$23/hr based on experience