Housekeeping Supervisor

Location: DoubleTree by Hilton Harrisonburg

We're hiring a Housekeeping Supervisor to provide excellent sanitation and customer service to our hotel guests. You'll be responsible for leading the housekeeping staff, ensuring team members perform their job duties to our high standards, and keeping the housekeeping department well-stocked with cleaning supplies.

Applicants should have hospitality experience, enjoy their work, and demonstrate a commitment to meeting and exceeding guest expectations. Previous experience in a supervisory role is required. If this sounds like you, apply now!

$18 hourly

• Inspect guest rooms and all hotel areas to ensure quality levels are maintained
• Handle the hiring and training of housekeeping staff so that they can achieve and exceed our standards of cleanliness and customer satisfaction
• Make sure all cleaning equipment is in good working condition and schedule repairs as needed
• Oversee the housekeeping department budget, take inventory, and ensure there is a stock of adequate cleaning supplies
• Supervise housekeeping staff as they perform daily assignments, including cleaning all guest rooms and public areas
• Track the areas cleaned by room attendants and contact the front office to handle room damage or maintenance needs

• Extensive knowledge of environmental services (EVS), including detailed cleaning processes and a wide range of cleaning supplies and equipment
• At least 2+ years experience in hospitality or guest services
• Applicants should be excellent leaders, detail-oriented, and demonstrate a commitment to customer service
• 3+ years of supervisory experience in housekeeping management as an executive housekeeper, housekeeping director, or other similar position
• A High school diploma or GED is required

Founded in 1999, Encore Hospitality, LLC is a fully-integrated, hospitality acquisition, development, and asset management company focusing on the upper mid-priced, nationally branded, select-service and full-service hotel sectors and is a wholly-owned subsidiary of Dallas-based Encore Enterprises, Inc.