Job DescriptionJob DescriptionROLE DESCRIPTION:
Eric Rivera - State Farm Agent is seeking an organized bilingual Spanish speaking and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Agent's Assistant - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.
QUALIFICATIONS:
- Bilingual (English and Spanish)
- Dedicated to customer service
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Able to obtain Property and Casualty License
- Able to obtain a Life/Health License
- Able to achieve mutually agreed upon marketing goals
- Interested in marketing products and services based on customer needs
BENEFITS:
- Salary plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Weekends off
- Training and development
- Profit sharing
- Growth potential/Opportunity for advancement within my office
RESPONSIBILITIES:
- Establish customer relationships and follow up with Spanish speaking customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.