Customer Support Representative

We are looking to hire a Customer Support Representative at our Stamford, CT location! Our growing team is in need of a candidate who is available for a full-time position and can assist with daily business operations to improve the team's efficiency. The Customer Support Representative role is ideal for someone who can deliver high-quality customer service while providing guidance to our customers on AT&T products and services. As a Customer Support Representative, your daily priorities include assisting customers by creating personally tailored solutions, troubleshooting issues, and maintaining the flow of the day-to-day business. Daily Tasks as a Customer Support Representative: Deliver friendly and efficient customer service as a Customer Support Representative to ensure each customer is handled professionally and leaves satisfied with the service provided Assist with daily business operations to ensure the work environment is maintained at a productive pace throughout the day As a Customer Support Representative, stay informed on any campaigns/promotions to improve your abilities in personally tailoring solutions to each customer's concern Serve as the first point of contact for all customers and assist them with their needs Assist in troubleshooting basic service issues and collaborate with other Customer Support Representative team members in more complex situations Assist team members when available to ensure daily tasks are executed efficiently, and local business goals are met Qualifications to be a Customer Support Representative: High school diploma, GED, or equivalent education Quick learner who can adapt to a dynamic business environment Good communication and critical thinking skills Able to assist customers with their questions/concerns efficiently Can work both as a team and independently Can prioritize daily tasks and get things done in a timely manner Previous customer service experience is a plus, but not required Able to work full-time, on-site in Stamford, CT Why Join our Stamford Team? This Customer Support Representative position not only offers the opportunity of being a valued member of a team, but also professional growth within a business that will heighten your confidence and improve your communication skills. If you enjoy helping others, working with a strong team, and gaining business experience, apply today as a Customer Support Representative to join our team!