Paralegal

We are a personal injury firm serving Southern Colorado, looking for a Pre-Litigation Paralegal for our downtown Colorado Springs Office.This is a pre-litigation role focused on moving cases from intake through settlement, not courtroom or trial support.The ideal candidate is someone who takes ownership of their work, communicates clearly with clients, and keeps cases moving from intake through settlement.You will prepare demand packages, manage medical records, track deadlines, and serve as a consistent point of contact for clients navigating the claims process.This is hands-on work in a fast-moving environment. If you are organized, dependable, eager to learn and ask questions, and care about doing right by the people you serve, we want to hear from you!Other Benefits Include:Health, dental, and vision insurance401(k) planLimited hybrid work modelCompensation:$24 - $30 hourlyResponsibilities:Case Management & Deadline ComplianceManage an active pre-litigation caseload; track all deadlines, statutes of limitations, and procedural requirementsCalendar case-critical dates; proactively flag delays, gaps, or risks to the supervising attorneyKeep client files organized and current so attorneys can access complete, accurate information at any timeMonitor client treatment status and coordinate with providers to keep the case file up to dateLegal Document Drafting & ResearchDraft correspondence and settlement demand packages under attorney supervisionPrepare demand packages with supporting documentation and damage summariesMedical Billing, Damage, & Financial AdministrationReview health insurance and MedPay ledgers; confirm coverage, identify all providers, track balances, and flag discrepanciesDirect billing to the correct insurance or MedPay source for each claim; keep the process moving on the firm's endSubmit subrogation and provider reduction requests; track each to resolutionRequest and obtain all medical bills and records directly from providers to ensure the case is ready to advance to demand or settlementTrack firm costs and client out-of-pocket expenses throughout the life of the caseDraft disbursement sheets showing a full breakdown of costs, fees, and net client recovery at settlementTrack collection agency activity and coordinate on outstanding balances during settlement administrationClient Communication & ServiceServe as the client's primary point of contact through the pre-litigation phase; provide regular updates and answer questions clearlyDocument all client communications promptly and accurately in FilevineMedical Records & Evidence ManagementRequest, obtain, and organize medical records, bills, imaging, and evidentiary documents for each caseFollow up with providers on outstanding records until received; do not let requests go staleReview records for accuracy; flag inconsistencies or gaps to the supervising attorneyExternal CoordinationCommunicate professionally with insurance adjusters, opposing counsel, medical providers, lienholders, and other case partiesCoordinate and schedule mediations and case events as directedLiaise with lienholders and providers as part of settlement administrationAdministrative & Operational SupportFile and manage case documentsComplete other legal support tasks as assigned by supervising attorneysFlag workflow inefficiencies and share process improvement observations with the teamQualifications:Required:Strong written and verbal communication skills with clients, attorneys, providers, and outside partiesAbility to manage a high-volume caseload with competing deadlines and without dropping detailsStrict confidentiality and sound judgment in sensitive mattersGenuine empathy for clients navigating injury, financial hardship, and unfamiliar legal systemsPreferred:2+ years of paralegal experienceWorking knowledge of pre-litigation processes: records, billing coordination, and case management softwareAbout CompanyWe serve injured people at some of the most difficult moments of their lives. Our team is built around people who take their work seriously, hold themselves to a high standard, and genuinely care about the clients they serve.You are trusted to do your job, manage your time, and make good decisions. We expect hard work and accountability in return.Advancement and responsibility are tied to results and growth, not tenure or office politics. Standards are applied equally to all.We value diverse perspectives and are deliberate about building a team where people from varied backgrounds and approaches are heard and taken seriously.We are proudly veteran-owned, Colorado local, and patriotic.If you can have a difficult conversation without making it personal, are not pretentious, and want to do work that matters, you will fit in here.
details: 24-30 Hourly WagePI38c49ec63a54-9734