Customer Solutions Team Member

We are on the look out for a Customer Solutions Team Member to join Atlantis Promotions. At Atlantis Promotions, we mix sharp strategy with a little humor, because conversations should feel real, not robotic. From day one, you will be building meaningful interactions that spark curiosity, earn trust, and open doors. Whether you're leveling up or stepping into your first big opportunity, the Customer Solutions Team Member role gives you the platform to shine. As a Customer Solutions Team Member, you will focus on solving problems, answering questions, and creating positive, solution-oriented encounters. Customer Solutions Team Member Responsibilities: In this role, you will be the direct point of contact for customers, helping them find the right Verizon products and services to meet their needs. As a Customer Solutions Team Member, you will play a key role in ensuring every customer interaction is meaningful and solution-focused. Support team goals by fortifying customer retention and revenue growth. Assist with account setup, updates, and service changes Maintain detailed and accurate records of customer interactions to track inquiries, resolutions, and follow ups. Participate in team training sessions and meetings to improve resolutions to common customer issues. Follow company policies and service standards to maintain brand trust and loyalty. Work together with other Customer Solutions Team Members to share best practices while cultivating a positive work environment. Customer Solutions Team Member Qualifications: Knowledge of tech basics is a plus. No prior customer service or sales experience necessary. Any background in retail, hospitality, communications, or team-based environments is a plus. Strong listening and interpersonal skills with the ability to connect with people. Teachable and willing to receive feedback to continually improve performance. Why Join Atlantis Promotions? Our career paths are simple: work hard, stay humble, and bring great energy. In return, you get real-time mentorship, leadership exposure, and the kind of hands-on experience that pays off for years to come. Apply to Atlantis Promotions today and take the first step toward becoming a Customer Solutions Team Member.