Job Description
Great sales teams don't run on charisma alone. They run on support, coordination, and follow-through. As a Sales Support Representative , you'll play a vital role in helping our AT&T sales efforts run smoothly and efficiently. This commission-driven role is perfect for someone who enjoys customer interaction, thrives in a fast-moving environment, and wants to contribute directly to team success. If you're detail-oriented and naturally competitive, you'll make an incredible Sales Support Representative! A Sales Support Representative must: Engage customers directly by answering questions and guiding them toward AT&T services that best fit their needs Support customer-facing sales conversations by reinforcing value, urgency, and confident close-outs Maintain a strong, professional presence that helps push decisions from "interested" to "signed" Work closely with Sales Associates to ensure fast, accurate follow-ups and maximize conversion rates Track sales activity, customer interactions, and outcomes to help improve individual and team performance Spot opportunities to tighten processes, eliminate friction, and give the team a competitive advantage Contribute daily to team targets by staying focused, proactive, and results-driven A Sales Support Representative has to have: Competitive mindset with a strong work ethic Excellent communication and interpersonal skills Ability to multitask in a fast-paced sales environment Customer-focused attitude with problem-solving abilities Organized and detail-oriented approach to work Coachable and eager to grow within a sales organization Team player who takes pride in collective wins At Encore Promotions, strong performance is recognized and growth is earned. You'll join a collaborative, inclusive environment where teamwork, competition, and shared success create real momentum - both professionally and personally. Every Sales Support Representative can expect to gain: Competitive, performance-based compensation with weekly commission payouts Clear advancement pathways tied directly to results and consistency Supportive team culture that values collaboration and shared wins Hands-on exposure to a nationally recognized telecommunications brand Skill development in customer engagement, sales strategy, and performance tracking