Crane Engineering is a family-oriented Midwest and East coast based company; with locations in Wisconsin and Minnesota. We have a need for an Inside Sales supporting our Water/Wastewater department.
The Inside Sales is responsible for providing support for Crane products and services to Account Managers and customers with a growing focus on water and wastewater equipment, systems, and solutions.
What You'll Do
- Demonstrates and promotes Crane's core values (Act with Integrity and Respect, Foster Teamwork, Focus on the Customer, Strive for Excellence and Innovation, Project Passion and Energy and Have Fun).
- Communicates to internal staff on pertinent details of sales and marketing transactions.
- Supports sales staff with obtaining business, including opportunities within the municipal and industrial water/wastewater markets.
- Assists customers and internal staff with alternative equipment, parts, instrumentation and/or service options.
- Answers customers' questions about products, prices, availability, product uses and credit terms.
- Contacts current and prospective customers to explain features and solicit orders.
- Estimates prices, credit or contract terms, warranties and delivery dates.
- Consults with clients after sales or contract signings to resolve problems and to provide ongoing support.
- Arranges and directs delivery and installation of products and equipment.
- Monitors market conditions, product innovations and competitors' products, prices and sales.
- Negotiates details of contracts and payments with assistance and prepares sales contracts and purchase orders.
- Obtains credit information of new customers.
- Includes pertinent peripheral quotes on equipment, parts, instrumentation and/or services.
- Demonstrates developed skills to handle RFQs and order process assisting Application Engineers.
- Provides technical information in conjunction with Application Engineer, if required, to select equipment, parts and/or services that will better satisfy the customer's needs.
- Controls incoming orders and repeated part numbers.
- Provides back-up determining the nature of callers' business and directs them to appropriate destination.
- May perform other duties as assigned.
What We're Looking For
- High school diploma or equivalent; Associate's degree in a related field preferred.
- 1 to 3 years related experience and/or training; or equivalent combination of education and experience. Sales experience preferred.
- Ability to interact professionally over the phone with a focus on customer service and increasing sales.
- Ability to multi-task in a fast paced environment.
- Works well under pressure.
- Strong customer service and time management skills.
- Strong written and verbal communication skills.
We Are Winning When
Our expectations are that team members demonstrate our Core Values.
- Integrity & Respect - Work with the highest ethical standards, interact openly and directly, honor our commitments and value diversity of styles, roles and perspectives.
- Teamwork - Actively collaborate with others to solve problems and create opportunities. Devote ourselves to the team's and others' success.
- Customer Focus - Make customers the starting point for everything we do. Understanding what they want and expect from us will enable us to earn their loyalty.
- Excellence & Innovation - Continuously elevate our expertise and knowledge to strengthen our competitive advantage; and always look for ways to apply breakthrough ideas.
- Passion & Energy - Bring passion and energy to our work so that we are "energy givers", enabling us to own and pursue objectives in spite of obstacles and adversity.
- Fun! - Enjoy what we do and have fun with each other - celebrate a job well done "25% more fun".
Benefits and Team Member Perks
- Ability to thrive in a culture that values growth, innovation, collaboration, and continuous improvement.
- Receive recognition for creating a meaningful impact on the organization's success.
- Work-life balance; generous paid time off program; ability to participate in Flexible Workplace arrangement
- Comprehensive health insurance coverage
- 401k with generous company match
- Intuitive health and wellness program that rewards participation
- Community involvement and volunteering opportunities
- Career advancement through our Career Tracker program
Join Crane Engineering not just in your career, but in the lives of those you work with every day. Apply today and help us inspire innovation, deliver excellence, and achieve success together at:
Crane Engineering is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status, disability, or any other characteristic protected by law. Crane Engineering also participates in E-Verify to verify identity and employment eligibility.
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