12 jobs found

Description: Position Social Media Manager About ACE Scholarships ACE is a 501(c)(3) non-profit, founded in 2000 in Denver, Colorado, to provide low-income children with equal access to quality K-12 private schools through partial scholarship support. Over the past 25+ years, ACE has delivered more than 140,000 scholarships worth over $390 million. This school year, ACE is serving approximately 16,000+ children in Arkansas, Colorado, Delaware, Hawaii, Kansas, Louisiana, Mississippi, Missouri, Montana, New Mexico, Texas, Utah, and Wyoming, and is actively pursuing other expansion opportunities with the support of a national funding partners. ACE is actively preparing for the Federal School Choice Tax Credit Program which comes into effect January 2027, which will open the floodgates of school choice for hundreds of thousands of students across the country. For more information visit the ACE website at?.? Our Mission is to advance K-12 educational freedom, with a focus on securing financial support for families so they may access the quality education of their choice. Our Values: ACE Founding Principles: Our founding principles are the foundation of ACE and our North Star. We honor ACE's founders by remaining committed to these principles, and we passionately advocate for the Mission and Vision these principles support. Accountability: We embrace personal responsibility by taking ownership of our work and focusing on results. We expect both to give and to receive honest feedback. Innovation: We know ideas matter. We prefer the risks and rewards the come with creativity, to the certainty that attends stagnation. Adaptability: We position ourselves to take advantage of opportunities, embracing strategic and operational change when it makes our work more impactful. Optimism: We believe our best days are ahead, and we embrace a forward-thinking mindset. We will make mistakes, but we will remain cheerful in the face of adversity and give people the benefit of the doubt. Kindness: We value everyone on our team, respect differences and trust one another. This requires courage and strength, as it involves celebrating and giving our undivided attention to others. Our Founding Principles: The American public education system is flawed Free enterprise and democracy work Parents know the best education environment for their kids Private schools offer great value and have open seats All people are created equal and deserve an equal chance to pursue the American Dream Position Overview ACE Scholarships is seeking a seasoned Social Media Manager to own the day-to-day strategy, content and community management for all organizational social channels and to elevate our CEO as a national thought leader on educational freedom and school choice. If you're someone with a strong journalistic or professional writing background who thrives in a fast-paced, mission-driven environment, this role is for you. You will be the primary voice of ACE on social media, crafting compelling stories that highlight scholar success, donor impact, policy wins and the power of parent empowerment. You will also build and maintain the CEO's professional presence across platforms to position him as a go-to expert in the education-reform space. Primary Job Responsibilities Strategic Content Leadership Develop, manage and optimize a comprehensive weekly/monthly content calendar aligned with organizational priorities, campaigns, events and timely education news Create high-quality, original content (posts, captions, threads, video scripts, graphics briefs, etc.) that drives engagement, donations, scholarship applications and advocacy Manage and grow ACE's main organizational accounts: X Facebook, Instagram, YouTube and LinkedIn Executive Thought-Leadership Platform Build and manage the CEO's professional social presence (primarily LinkedIn and X, with support on others) to establish him as a leading voice on school choice, education policy and opportunity for low-income families Draft thought-leadership posts, video messages, and interview recaps; develop and coordinate ghostwriting and approval processes Attend key events for in-person appearances alongside the CEO to provide real-time social media coverage; ghostwrite and post live updates, threads, stories, captions, videos and highlights on behalf of him, amplifying speaker messages, scholar stories, donor impact and thought leadership Coordinate with organizational partners on key campaigns for aligned messaging across channels Community & Real-Time Management Provide active daily monitoring, timely responses and community engagement across all channels (including evenings/weekends during peak periods or events) Develop and execute social media plans for major events (annual luncheons, policy briefings, scholar celebrations, conferences, Women's Luncheon, National School Choice Week activities, etc.), including live coverage, real-time posting, post-event amplification and reporting Operations & Collaboration Schedule and publish all content using social management tools (e.g., Sprout Social, Hootsuite or similar) Coordinate closely with organizational partners, state teams, development, scholarship programs and external PR/communications vendors Track performance metrics, analyze insights and deliver regular reports and recommendations to leadership on engagement, growth and ROI Ensure all content complies with nonprofit best practices, brand guidelines and platform policies Some travel may be required from time to time to accompany the CEO on key events/speaking engagements, to capture content/post real-time Knowledge, Skills and Abilities Exceptional writer and storyteller who can translate complex policy and data into emotionally resonant, shareable content. Strategic thinker with hands-on execution style Collaborative team player who can coordinate across departments and with external partners High emotional intelligence and ability to represent the organization with professionalism and warmth Able to balance structure with agility in a fast-moving environment Comfort working within conservative or religious partner environments.? Thrives in a startup-like environment and embraces ambiguity.? Requirements 5+ years of progressive social media management experience, preferably in nonprofit, education, advocacy or political/issue-based organizations Strong journalistic or professional writing background with a proven portfolio of compelling, story-driven content (writing samples or portfolio required) Demonstrated success managing multiple platforms (X, Facebook, Instagram, YouTube, LinkedIn) and growing audiences organically. Strong alignment with ACE's mission, values, and founding principles. Experience building and managing executive/CEO thought-leadership channels Experience managing multiple channels and content development and output during live events Excellent project management skills and comfort operating at a manager level with ability to own strategy while executing at a high volume Bachelor's degree in Journalism, Communications, English, Marketing, other related fields, or equivalent working experience Experience with video content creation/editing and YouTube channel management (preferred, but not required) Knowledge of education policy and current events in K-12 space (preferred, but not required) Experience working in a national or multi-state organization (preferred, but not required) Technical aptitude and experience with platforms like Microsoft Office Suite (Sharepoint, Teams), all social platforms (LinkedIn, Facebook, Instagram, X), Sprout, and MarTech Project Management platforms. Location, Travel, and Reporting This an in-office role in Denver Tech Center office, remote work during travel periods and as approved by manager Reports to Marketing Leadership 25-33% travel throughout the year FLSA Status Full-time, Exempt Compensation Annual salary of $75,000 - $90,000 and eligible for annual performance bonuses, plus benefits package, which includes but is not limited to: Medical Insurance (with generous employer contribution) Dental Insurance (with generous employer contribution) Vision Insurance Voluntary Life Insurance HSA, FSA, Limited FSA, and Dependent Care FSA pre-tax spending accounts Employee Assistance Program (EAP) Free, Employer-paid Short-term, Long-term, and AD&D insurance. 401(k) with 6% employer match with immediate vesting Monthly cellphone stipend Scholarships for employee's whose children are actively enrolled in a K-12 private school ($3,500/child, up to $10,500/year). On-site amenities in Colorado Home Office include employer paid parking, gym cafe, and building security, in office amendities include coffee and snack bar and walking treadmilll Requirements: Compensation details: 0 Yearly Salary PI3c5079d9b0c5-4038

Description: Job Title: Employee Success Associate - Leave Administration Reports To: Operations Manager FLSA Status: Non-Exempt Job Location: As a remote-first organization, employees are expected to primarily work within reasonable driving commute to our main office locations (Roseville CA, Atlanta GA, Phoenix AZ, and Oklahoma City OK) to meet the requirements of team gatherings, one-off meetings, and company-wide events, as well as the legal, tax, and security regulations based on our business operations. Note: We do not have a physical office location in Oklahoma City at present (but we may acquire one in the future). Therefore, initially this position would be fully remote. Employees are expected to live within a reasonable driving commute of the Oklahoma City area and report to the office bi-weekly if an office in Oklahoma City is acquired in the future. Learn about Gold Standard service delivery and fain a foundational knowledge of administering leaves of absence. Job Duties and Essential Functions: Administer a full workload of leaves of absence and ADA claims for multiple clients, per client policies, while adhering to federal and state leave law regulations. Leave administration includes, but is not limited to, confirming leave eligibility, reviewing medical documentation, communicating with healthcare providers, client employees and members of the HR team, and confirming return-to-work. ADA administration includes, but is not limited to, engaging in the interactive discussion process on behalf of the client, documenting the process, seeking clarification as necessary, and acting as a resource for a client as they assess the request for accommodations on a case-by-case basis. Provide excellent customer service by answering phones, responding to emails, and communicating effectively with clients' employees in a timely manner - answering questions regarding leave entitlement, client policies, and benefits. Coordinate effectively with Claim Specialists to ensure that employee claims are adjudicated timely and accurately. Draft and send letters to employees regarding leave entitlement, disability benefits, and/or the interactive discussion process. When applicable, initiate return-to-work accommodations while adhering to relevant federal regulations. Maintain high quality employee leave and ADA files according to set standards and naming conventions. Able to take on additional work with short notice (e.g. client needs to be taken over on short notice due to business needs). When required, coordinate between short-term disability insurance carriers, worker's compensation insurance providers, and the employee. Participate in client meetings, company-wide off-site meetings, and training programs which may require some infrequent travel. Available to back up multiple accounts. Perform other duties as assigned in order to meet business needs. Expected to work 40 hours per week. Expected to report to the office bi-weekly (if an office is acquired in Oklahoma City in the future). Expected to be a self-starter who can work independently, take initiative, actively participate in team discussions and collaborate effectively while working in a remote-first environment. Perform above duties between regular business hours: California: Monday to Friday, 8am to 5pm (PST) Georgia: Monday to Friday, 8am to 5pm (EST) Arizona: Monday to Friday, 8am to 5pm (MST) Oklahoma: Monday to Friday, 8am to 5 pm (CDT) Requirements: A four-year college degree in a similar or related field. Proficient typing and strong knowledge of MS Word. A passion for excellent customer service. Ability to prioritize tasks and focus on the most important ones. Ability to communicate effectively with colleagues, leadership, clients, and employees. Have a system for keeping track of work to ensure that the work is done on time and accurately. Ability to identify and solve problems quickly and efficiently. Willing to learn and take on new challenges. Takes the initiative to understand the why behind things. Receptive to feedback and embraces continuous improvement. Planning ahead, managing time well, being on time, and thinking of better ways to do things. Being helpful, respectful, approachable and team-oriented, building strong working relationships and contributing to a positive work environment. Excellent follow through and common sense. Excellent attention to detail. Strong organizational, quantitative, and verbal/written communications skills. Ability to comprehend a variety of informational documents including, but not limited to, disability plan documents and client leave policies. Ability to comprehend and interpret a variety of reference books and manuals including administrative manual, personnel policies, and state and federal regulations. Ability to keep abreast of any changes in law, policy, methods, procedures, etc. as they pertain to clients. The Larkin Company is an Equal Opportunity Employer Compensation details: 0 Yearly Salary PI93b651cdd1f8-8457

Job Description A program senior leadership role responsible for the Admissions Department s leadership, strategy, customers, analysis and knowledge management, workforce, operations and results. Serves as an Admissions standard, policies, procedures, and industry subject-matter expert and resource. Position structure Reports to and managed by the Program s GM Leadership Develop nurse, liaison, program scheduler, and other admissions staff leadership skills through utilization of Admissions Training, coaching, mentoring, and modeling in remote and face-to-face interactions on weekly, daily, monthly, quarterly, and annual basis, and as-needed Collaborate with National, Division, Region, and Program leadership to successfully improve program performance, quality, and growth Responsible for program s successful rollout and sustainability of national, divisional, and regional initiatives within their program Lead by example through field coaching, account development, and community activities Created a positive culture of growth and development Strategy Ensure Admissions Department has active and an actionable strategic plan documented in the system Ensure program Admission Department actively collaborates with other program departments in development of strategies to ensure alignment Customer Service Develop a customer-service oriented Admissions Department by identifying and responding to the customer s needs and wants by recognizing the customer is the center of VITAS business Review and provide guidance on program-related customer complaints. Support and develop quality improvement initiatives based on internal and external survey results and time in field MAKM (Measurement, Analysis, and Knowledge Management) Admissions-focused process improvement project management for the program Admissions Performance KPI (Can change based on national direction): Length of Intake/Same Day Admit Speed to Referral/Appointment Training Completion/Competency Program Scheduler Performance/Quality Exceed operating budget targets Workforce Program oversight and ensured adherence to standards and performance in the areas of: Training: Field Coaching, manage completion of required and ad hoc trainings, analyze need based on utilization of data tools, complete ongoing professional development, and is capable of group presentations (internal and external) Staffing: Demand-based scheduling, productivity management, account development during working hours, and schedule creation Recruitment: Monitor and manage initiatives, regular evaluation of FTE efficiently and with efficacy, ensure timely posting and hiring Retention: develop, implement, and monitor retention initiatives, provide ongoing staff support, provided regular feedback through field coaching as part of required time in field, and implement company retention activities per standard Operations Compliance with AM required duties as here and within training materials Audits: Daily, weekly, monthly, quarterly and annual Monthly program, region, division and national meetings Budget and operation expense and performance management Results Support a collaborative approach in achieving program, region, division and national Admissions related goals, KPIs and metrics. Experience: 5+ years nursing preferred 3+ years in a leadership/management role preferred Hospice admissions experience preferred Ability to work on various assignments simultaneously Knowledge of industry policies and practices Ability to motivate and develop others Ability to communicate tactfully, both verbally and in writing, with program leadership, patients, families, managers, coworkers, and vendors to resolve problems and negotiate resolutions Proficient with technology with ability to adapt to new products and comfortable learning new technologies (i.e. Excel, MS Teams, OneNote, SharePoint, PowerBI, SharePoint, etc.) Demonstrates experiences of developing strategies and solutions to improve Admissions performance Ability to assimilate and analyze large amount of data/information to uncover business, quality and training needs within a data set EDUCATION Requires completion of accredited Nurse Practitioner program. State licensure is also required. Certification & Licensure: Current RN/NP license Physical Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits Include Competitive compensation Health, dental, vision, life and disability insurance Pre-tax healthcare and dependent care flexible spending accounts Life insurance 401(k) plan with numerous investment options and generous company match Cancer and/or critical illness benefit Tuition Reimbursement Paid Time Off Employee Assistance Program Legal Insurance Roadside Assistance

Description: Position Marketing Project Manager About ACE Scholarships ACE is a 501(c)(3) non-profit, founded in 2000 in Denver, Colorado, to provide low-income children with equal access to quality K-12 private schools through partial scholarship support. Over the past 25+ years, ACE has delivered more than 140,000 scholarships worth over $390 million. This school year, ACE is serving approximately 16,000+ children in Arkansas, Colorado, Delaware, Hawaii, Kansas, Louisiana, Mississippi, Missouri, Montana, New Mexico, Texas, Utah, and Wyoming, and is actively pursuing other expansion opportunities with the support of a national funding partners. ACE is actively preparing for the Federal School Choice Tax Credit Program which comes into effect January 2027, which will open the floodgates of school choice for hundreds of thousands of students across the country. For more information visit the ACE website at? .? Our Mission is to advance K-12 educational freedom, with a focus on securing financial support for families so they may access the quality education of their choice. Our Values: ACE Founding Principles: Our founding principles are the foundation of ACE and our North Star. We honor ACE's founders by remaining committed to these principles, and we passionately advocate for the Mission and Vision these principles support. Accountability: We embrace personal responsibility by taking ownership of our work and focusing on results. We expect both to give and to receive honest feedback. Innovation: We know ideas matter. We prefer the risks and rewards the come with creativity, to the certainty that attends stagnation. Adaptability: We position ourselves to take advantage of opportunities, embracing strategic and operational change when it makes our work more impactful. Optimism: We believe our best days are ahead, and we embrace a forward-thinking mindset. We will make mistakes, but we will remain cheerful in the face of adversity and give people the benefit of the doubt. Kindness: We value everyone on our team, respect differences and trust one another. This requires courage and strength, as it involves celebrating and giving our undivided attention to others. Our Founding Principles: The American public education system is flawed Free enterprise and democracy work Parents know the best education environment for their kids Private schools offer great value and have open seats All people are created equal and deserve an equal chance to pursue the American Dream Position Overview The Marketing Project Manager will support the execution of our marketing and strategic initiatives. This role serves as a central operational partner to the Chief Marketing Officer and the broader marketing team, helping translate strategy into action and ensuring initiatives move forward with clarity, speed, and accountability. Unlike traditional long-cycle project management roles, this position will manage a high volume of fast-moving initiatives; from campaign launches and digital improvements to donor engagement efforts and cross-functional initiatives. Success in this role requires strong operational instincts, exceptional organization, and the ability to keep multiple priorities moving simultaneously. The ideal candidate brings experience from agency, startup, or similarly fast-paced environments where adaptability, ownership, and execution are essential. This role is ideal for someone who thrives in environments where priorities move quickly and execution matters as much as planning. Primary Job Responsibilities Project Leadership & Execution Manage the planning and execution of marketing initiatives from concept through completion Coordinate multiple fast-moving projects simultaneously, ensuring deadlines, deliverables, and priorities remain clear Translate high-level strategy into clear project plans, milestones, and workflows Support rapid-turn initiatives that require agility and efficient execution rather than long, multi-year project timelines Operational Support to the Marketing Organization Act as an operational partner to the Chief Marketing Officer, helping ensure priorities are executed efficiently Coordinate key meetings, planning sessions, and project checkpoints across the marketing team Help manage priorities, timelines, and internal coordination across initiatives Ensure resources and timelines are aligned with organizational priorities Cross-Functional Coordination Serve as the connective tissue between marketing and other teams including development, technology, and programs Facilitate alignment across stakeholders and ensure initiatives progress smoothly Identify and address potential risks, blockers, or dependencies early Creative & Strategic Team Support Partner closely with creative and strategy teams to ensure projects move smoothly from concept to execution Coordinate timelines, deliverables, and feedback loops for creative initiatives Support brand consistency and help steward the ACE brand across projects and channels Marketing Operations & Process Management Improve and maintain marketing workflows, processes, and project management systems Introduce efficient tools, templates, and frameworks that help the team move faster while maintaining quality Manage martech-related workflows and help coordinate implementation of marketing technology or digital initiatives Help optimize how work moves across teams, improving clarity and reducing friction Time & Resource Management Track project timelines, priorities, and team capacity Ensure projects are appropriately resourced and balanced against team bandwidth Help leadership understand where additional resources or prioritization decisions may be needed Process & Operational Excellence Establish and refine project management processes, tools, and workflows Drive consistency in how work gets planned, prioritized, and executed Introduce lightweight but effective frameworks (Agile, sprint planning, etc.) where appropriate Time & Resource Management Track project timelines, priorities, and team capacity Ensure projects are appropriately resourced and balanced against team bandwidth Help leadership und5erstand where additional resources or prioritization decisions may be needed Vendor & Partner Management Coordinate with external agencies, freelancers, and partners as needed Ensure deliverables meet expectations, timelines, and quality standards Knowledge, Skills and Abilities Highly organized and detail-oriented Proactive problem solver who anticipates needs and removes obstacles Able to balance structure with agility in a fast-moving environment Comfortable coordinating across teams and stakeholders Excellent verbal and written communication skills.? Highly organized, detail-oriented, and able to manage shifting priorities.? Strong project management and implementation skills.? Comfort working within conservative or religious partner environments.? Adept at using automated workflows or task-management tools.? Thrives in a startup-like environment and embraces ambiguity.? Requirements 8+ years of professional experience in project or program management (marketing, startup, agency, or related environments). Proven ability to manage multiple complex projects simultaneously Strong organizational skills with exceptional attention to detail Experience with tools like Asana, ClickUp, Monday, Jira, Smartsheets, and Microsoft Office Suite (Sharepoint, Teams, etc.) Familiarity with marketing workflows and campaign execution Strong alignment with ACE's mission, values, and founding principles.? Excellent interpersonal skills and the ability to work with diverse stakeholders.? Comfortable operating in both structured and evolving environments. Experience in Non-profit, education or mission-driven organizations (preferred, but not required) PMP or similar certification (preferred, but not required) Location, Travel, and Reporting This an in-office role in Denver Tech Center office, remote work during travel periods and as approved by manager Reports to the Chief Marketing Officer 0-5% travel throughout the year FLSA Status Full-time, Exempt Compensation Annual salary of $75,000 - $90,000 and eligible for annual performance bonuses, plus benefits package, which includes but is not limited to: Medical Insurance (with generous employer contribution) Dental Insurance (with generous employer contribution) Vision Insurance Voluntary Life Insurance HSA, FSA, Limited FSA, and Dependent Care FSA pre-tax spending accounts Employee Assistance Program (EAP) Free, Employer-paid Short-term, Long-term, and AD&D insurance. 401(k) with 6% employer match with immediate vesting Monthly cellphone stipend . click apply for full job details

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: An active Medical Assistant certification from the National Healthcareer Association (NHA), the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT), the American Medical Certification Association (AMCA), the National Association for Health Professionals (NAHP), the National Certification Medical Association (NCMA), or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board Graduated from a postsecondary Medical Assistant program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Accrediting Bureau of Health Education Schools (ABHES), another accrediting organization recognized by the United States Department of Education At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions Strong written and verbal communication skills A High School Diploma or equivalent Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices The range for this role is $24.00 to $26.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday - Friday between 7:30am-6:00pm based in our Edgewater, NJ office. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S . click apply for full job details

Job Description A program senior leadership role responsible for the Admissions Department s leadership, strategy, customers, analysis and knowledge management, workforce, operations and results. Serves as an Admissions standard, policies, procedures, and industry subject-matter expert and resource. Position structure Reports to and managed by the Program s GM Leadership Develop nurse, liaison, program scheduler, and other admissions staff leadership skills through utilization of Admissions Training, coaching, mentoring, and modeling in remote and face-to-face interactions on weekly, daily, monthly, quarterly, and annual basis, and as-needed Collaborate with National, Division, Region, and Program leadership to successfully improve program performance, quality, and growth Responsible for program s successful rollout and sustainability of national, divisional, and regional initiatives within their program Lead by example through field coaching, account development, and community activities Created a positive culture of growth and development Strategy Ensure Admissions Department has active and an actionable strategic plan documented in the system Ensure program Admission Department actively collaborates with other program departments in development of strategies to ensure alignment Customer Service Develop a customer-service oriented Admissions Department by identifying and responding to the customer s needs and wants by recognizing the customer is the center of VITAS business Review and provide guidance on program-related customer complaints. Support and develop quality improvement initiatives based on internal and external survey results and time in field MAKM (Measurement, Analysis, and Knowledge Management) Admissions-focused process improvement project management for the program Admissions Performance KPI (Can change based on national direction): Length of Intake/Same Day Admit Speed to Referral/Appointment Training Completion/Competency Program Scheduler Performance/Quality Exceed operating budget targets Workforce Program oversight and ensured adherence to standards and performance in the areas of: Training: Field Coaching, manage completion of required and ad hoc trainings, analyze need based on utilization of data tools, complete ongoing professional development, and is capable of group presentations (internal and external) Staffing: Demand-based scheduling, productivity management, account development during working hours, and schedule creation Recruitment: Monitor and manage initiatives, regular evaluation of FTE efficiently and with efficacy, ensure timely posting and hiring Retention: develop, implement, and monitor retention initiatives, provide ongoing staff support, provided regular feedback through field coaching as part of required time in field, and implement company retention activities per standard Operations Compliance with AM required duties as here and within training materials Audits: Daily, weekly, monthly, quarterly and annual Monthly program, region, division and national meetings Budget and operation expense and performance management Results Support a collaborative approach in achieving program, region, division and national Admissions related goals, KPIs and metrics. Experience: 5+ years nursing preferred 3+ years in a leadership/management role preferred Hospice admissions experience preferred Ability to work on various assignments simultaneously Knowledge of industry policies and practices Ability to motivate and develop others Ability to communicate tactfully, both verbally and in writing, with program leadership, patients, families, managers, coworkers, and vendors to resolve problems and negotiate resolutions Proficient with technology with ability to adapt to new products and comfortable learning new technologies (i.e. Excel, MS Teams, OneNote, SharePoint, PowerBI, SharePoint, etc.) Demonstrates experiences of developing strategies and solutions to improve Admissions performance Ability to assimilate and analyze large amount of data/information to uncover business, quality and training needs within a data set EDUCATION Requires completion of accredited Nurse Practitioner program. State licensure is also required. Certification & Licensure: Current RN/NP license Physical Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits Include Competitive compensation Health, dental, vision, life and disability insurance Pre-tax healthcare and dependent care flexible spending accounts Life insurance 401(k) plan with numerous investment options and generous company match Cancer and/or critical illness benefit Tuition Reimbursement Paid Time Off Employee Assistance Program Legal Insurance Roadside Assistance

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: An active Medical Assistant certification from the National Healthcareer Association (NHA), the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT), the American Medical Certification Association (AMCA), the National Association for Health Professionals (NAHP), the National Certification Medical Association (NCMA), or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board Graduated from a postsecondary Medical Assistant program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Accrediting Bureau of Health Education Schools (ABHES), another accrediting organization recognized by the United States Department of Education At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions Strong written and verbal communication skills A High School Diploma or equivalent Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices The range for this role is $24.00 to $26.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday - Friday between 7:30am-6:00pm based in our Hoboken, NJ office. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S . click apply for full job details

Description: Position Email & SMS Marketing Specialist About ACE Scholarships ACE is a 501(c)(3) non-profit, founded in 2000 in Denver, Colorado, to provide low-income children with equal access to quality K-12 private schools through partial scholarship support. Over the past 25+ years, ACE has delivered more than 140,000 scholarships worth over $390 million. This school year, ACE is serving approximately 16,000+ children in Arkansas, Colorado, Delaware, Hawaii, Kansas, Louisiana, Mississippi, Missouri, Montana, New Mexico, Texas, Utah, and Wyoming, and is actively pursuing other expansion opportunities with the support of a national funding partners. ACE is actively preparing for the Federal School Choice Tax Credit Program which comes into effect January 2027, which will open the floodgates of school choice for hundreds of thousands of students across the country. For more information visit the ACE website at? .? Our Mission is to advance K-12 educational freedom, with a focus on securing financial support for families so they may access the quality education of their choice. Our Values: ACE Founding Principles: Our founding principles are the foundation of ACE and our North Star. We honor ACE's founders by remaining committed to these principles, and we passionately advocate for the Mission and Vision these principles support. Accountability: We embrace personal responsibility by taking ownership of our work and focusing on results. We expect both to give and to receive honest feedback. Innovation: We know ideas matter. We prefer the risks and rewards the come with creativity, to the certainty that attends stagnation. Adaptability: We position ourselves to take advantage of opportunities, embracing strategic and operational change when it makes our work more impactful. Optimism: We believe our best days are ahead, and we embrace a forward-thinking mindset. We will make mistakes, but we will remain cheerful in the face of adversity and give people the benefit of the doubt. Kindness: We value everyone on our team, respect differences and trust one another. This requires courage and strength, as it involves celebrating and giving our undivided attention to others. Our Founding Principles: The American public education system is flawed Free enterprise and democracy work Parents know the best education environment for their kids Private schools offer great value and have open seats All people are created equal and deserve an equal chance to pursue the American Dream Position Overview ACE Scholarships seeks a strategic, creative, and mission-aligned Email & SMS Marketing Specialist to lead and optimize our multi-channel messaging efforts using ActiveCampaign as the primary platform. With prior experience managing email (and SMS) strategies in a fast-paced, mission-driven environment. You will oversee donor stewardship, family/applicant engagement, impact storytelling, and fundraising appeals. This role will manage the full lifecycle of email and SMS campaigns, drive higher engagement and conversions, ensure compliance, and integrate messaging to support our organizational goals in the education-reform space. Primary Job Responsibilities Email Marketing Develop and execute integrated email and SMS marketing strategies across stakeholder audiences (donors, families, scholarship applicants, schools) and donor/funder lifecycles (acquisition, cultivation, retention, major gifts, recurring support) Write compelling, on-brand copy for emails and SMS messages, including strong subject lines, short-form text content, calls-to-action, and personalized messaging that inspires action (donations, applications, event RSVPs, shares) Manage audience segmentation in ActiveCampaign. Build and maintain clean lists, segment by criteria (e.g., giving history, geography, engagement level, application status), ensure list hygiene, grow subscribers ethically, and comply with CAN-SPAM, TCPA, GDPR, A2P 10DLC, and other regulations Design, build, test, and deploy campaigns using ActiveCampaign. Create responsive templates, set up automations/workflows (welcome series, donation thank-yous, impact updates, year-end appeals, urgent fundraising pushes), implement A/B testing, personalization, dynamic content, and multi-channel sequences (email + SMS triggers) Collaborate with web development team to ensure all contact forms are properly integrated with ActiveCampaign for lead conversion Develop appropriate subscriber marketing funnels Text Message Marketing Lead SMS strategy specifically: Obtain and validate opt-ins (double opt-in where possible), manage consent and opt-outs (automated STOP handling). Send high-engagement SMS broadcasts and MMS (with images for added impact). Develop use cases such as urgent fundraising appeals, event reminders, coordination, real-time impact updates, text-to-give campaigns, and two-way conversations (e.g., keyword responses for donor questions or application support). Set quiet hours, monitor deliverability, and track high open rates (typically 98-99%) to drive timely action without overwhelming supporters. Operations & Collaboration Coordinate closely with organizational partners, state teams, development, scholarship programs and external vendors Track performance metrics, analyze insights and deliver regular reports and recommendations to leadership on engagement, growth and ROI Monitor, analyze, and report on performance metrics for both channels (open/click-through/conversion rates, unsubscribe rates, revenue attributed, SMS engagement/response rates) Ensure all content complies with nonprofit best practices, brand guidelines and platform policies. Collaborate with marketing, development/fundraising, programs, and communications teams to align messaging with broader campaigns, events, press releases, social media and storytelling Own the ongoing optimization and best practices within ActiveCampaign: maintain platform setup, troubleshoot issues, implement AI-assisted content generation (where available), and train team members on usage as needed Stay current on email/SMS trends, nonprofit best practices, deliverability standards, compliance, and platform updates to maximize ROI and supporter experience Knowledge, Skills and Abilities Exceptional writer and storyteller who can translate complex policy and data into emotionally resonant, shareable content. Strategic thinker with hands-on execution style Collaborative team player who can coordinate across departments and with external partners High emotional intelligence and ability to represent the organization with professionalism and warmth Able to balance structure with agility in a fast-moving environment Comfort working within conservative or religious partner environments.? Thrives in a startup-like environment and embraces ambiguity.? Requirements 4-6 years of hands on experience in email marketing, with demonstrated success managing strategies and campaigns (preferably in nonprofit, education, advocacy, political/ issue-based or fundraising organizations) Proficiency in ActiveCampaign (or similar ESP like MailChimp, Klaviyo) for email automation, segmentation, workflows, and reporting Familiarity with SMS marketing principles, compliance (TCPA, 10DLC, opt-in/opt-out), and best practices for high-engagement, permission-based texting Strong copywriting skills. Ability to create persuasive, emotionally resonant, concise content tailored to segmented audiences through email and ultra-short SMS formats Experience with list management, A/B testing, automation, analytics, and basic HTML/CSS for email customization Prior experience integrating email and SMS in a unified strategy (e.g., cross-channel automations, triggered SMS follow-ups to email opens) Knowledge of nonprofit fundraising tactics (year-end appeals, peer-to-peer, text-to-give, recurring giving) Familiarity with CRMs (Salesforce, Bloomerang) and integrations with ActiveCampaign Basic graphic design skills (Canva, Adobe) for email/SMS visuals (MMS images) Understanding of Google Analytics, tracking, or ROI attribution for multi-channel campaigns Comfort in a collaborative, fast-paced nonprofit environment with a focus on measurable mission impact Strong alignment with ACE's mission, values, and founding principles. Bachelor's degree in Journalism, Communications, English, Marketing, other related fields, or equivalent working experience Knowledge of education policy and current events in K-12 space (preferred, but not required) Experience working in a national or multi-state organization (preferred, but not required) Location, Travel, and Reporting This an in-office role in Denver Tech Center office, remote work during travel periods and as approved by manager Reports to Marketing Leadership 0-5% travel throughout the year FLSA Status Full-time, Exempt Compensation Annual salary of $65,000 - $75,000 and eligible for annual performance bonuses, plus benefits package, which includes but is not limited to: . click apply for full job details

Description: Job Title: Employee Success Associate - Leave Administration Reports To: Operations Manager FLSA Status: Non-Exempt Job Location: As a remote-first organization, employees are expected to primarily work within reasonable driving commute to our main office locations (Roseville CA, Atlanta GA, Phoenix AZ, and Oklahoma City OK) to meet the requirements of team gatherings, one-off meetings, and company-wide events, as well as the legal, tax, and security regulations based on our business operations. Note: We do not have a physical office location in Phoenix at present (but we may acquire one in the future). Therefore, initially this position would be fully remote. Employees are expected to live within a reasonable driving commute of the Phoenix area and report to the office bi-weekly if an office is acquired in Phoenix in the future. Learn about Gold Standard service delivery and gain a foundational knowledge of administering leaves of absence. Job Duties and Essential Functions: Administer a full workload of leaves of absence and ADA claims for multiple clients, per client policies, while adhering to federal and state leave law regulations. Leave administration includes, but is not limited to, confirming leave eligibility, reviewing medical documentation, communicating with healthcare providers, client employees and members of the HR team, and confirming return-to-work. ADA administration includes, but is not limited to, engaging in the interactive discussion process on behalf of the client, documenting the process, seeking clarification as necessary, and acting as a resource for a client as they assess the request for accommodations on a case-by-case basis. Provide excellent customer service by answering phones, responding to emails, and communicating effectively with clients' employees in a timely manner - answering questions regarding leave entitlement, client policies, and benefits. Coordinate effectively with Claim Specialists to ensure that employee claims are adjudicated timely and accurately. Draft and send letters to employees regarding leave entitlement, disability benefits, and/or the interactive discussion process. When applicable, initiate return-to-work accommodations while adhering to relevant federal regulations. Maintain high quality employee leave and ADA files according to set standards and naming conventions. Able to take on additional work with short notice (e.g. client needs to be taken over on short notice due to business needs). When required, coordinate between short-term disability insurance carriers, worker's compensation insurance providers, and the employee. Participate in client meetings, company-wide off-site meetings, and training programs which may require some infrequent travel. Available to back up multiple accounts. Perform other duties as assigned in order to meet business needs. Expected to work 40 hours per week. Expected to report to the office biweekly (if an office is acquired in Phoenix in the future). Expected to be a self-starter who can work independently, take initiative, actively participate in team discussions and collaborate effectively while working in a remote-first environment. Perform above duties between regular business hours: California: Monday to Friday, 8am to 5pm (PST) Georgia: Monday to Friday, 8am to 5pm (EST) Arizona: Monday to Friday, 8am to 5pm (MST) Oklahoma: Monday to Friday, 8am to 5 pm (CDT) Requirements: A four-year college degree in a similar or related field. Proficient typing and strong knowledge of MS Word. A passion for excellent customer service. Ability to prioritize tasks and focus on the most important ones. Ability to communicate effectively with colleagues, leadership, clients, and employees. Have a system for keeping track of work to ensure that the work is done on time and accurately. Ability to identify and solve problems quickly and efficiently. Willing to learn and take on new challenges. Takes the initiative to understand the why behind things. Receptive to feedback and embraces continuous improvement. Planning ahead, managing time well, being on time, and thinking of better ways to do things. Being helpful, respectful, approachable and team-oriented, building strong working relationships and contributing to a positive work environment. Excellent follow through and common sense. Excellent attention to detail. Strong organizational, quantitative, and verbal/written communications skills. Ability to comprehend a variety of informational documents including, but not limited to, disability plan documents and client leave policies. Ability to comprehend and interpret a variety of reference books and manuals including administrative manual, personnel policies, and state and federal regulations. Ability to keep abreast of any changes in law, policy, methods, procedures, etc. as they pertain to clients. The Larkin Company is an Equal Opportunity Employer Compensation details: 0 Yearly Salary PIe9f8ab354f0c-8349

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a Medical Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices presently focused on our Senior Health member population (age 65+), you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions Strong written and verbal communication skills A High School Diploma or equivalent Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices. The range for this role is $22.75 to $24.75 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday - Friday between 7:30am-5:30pm based at one of our offices presently focused on our Senior Health member population (age 65+) in Hyannis, MA. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.