JOB SUMMARY
Direct all incoming calls to the proper department, distribution center, or individual in a courteous, professional, and efficient manner. Politely greet and direct visitors to the proper location.
RESPONSIBILITIES
- Routing of all incoming calls through a switchboard.
- Prompt, friendly and professional when answering calls.
- Greets visitors, notifies individual or department of visitor(s) and directs callers to the proper location.
- Maintaining office phone lists and office layout plans,
- Processing invoices.
- Supply ordering.
- Mailing invoices and checks.
- Assisting with general office maintenance issues, and office services matters.
QUALIFICATIONS
Education
Experience
- 1-2 years office switchboard experience preferred.
Professional Skills
- Knowledge of Microsoft Office programs helpful.
Physical Demand
- Work is sedentary in nature.
- Must be able to communicate clearly on the telephone in a friendly and courteous manner.
- Performs word processing on the PC periodically.
Mental/Visual Demand
- Must be able to read at distances close to the eyes, with or without correction.
Working Condition
- Most of the day is spent in a comfortable office environment.
Equipment Operated
- Personal computer, multi-function machines (scanning, printing, copying)