Beverage Program Manager IMI Agency Beverage Program Manager Wine, Beer & Spirits USA CO TX D.C. GA IL TN MD (Two Openings) Status: Full-time Remote w/ travel Mission: IMI Agency specializes in Building Better Beverage Business for our Hospitality Clients through cutting-edge marketing programs and promotions, interactive food & beverage merchandising and operations tools, staff training, and recognition/reward programs for all channels in the Hospitality industry. IMI programs create brand value and opportunities with consumers while driving food and beverage sales and profits for our Hospitality Operator clients. Job Summary: We have an opening for a trend-finding, data-prone, efficient, and methodical Beverage Program Manager Lead to work within IMI's world-leading hotel client. This person will work with IMI's Director of Accounts and the Client Beverage team to enhance the beverage program through analyzing data, program practices, and industry trends to develop, train, and deploy scalable beverage efficiency procedures. The Beverage Program Manager will track and assess post-training performance and adjust as needed across the Clients' Hotel Brands. The Beverage Program Manager will lead beverage data compilation, research and development, presentations, training, program launches & revisions, live openings, program compliance, and remediation programs. This includes, but is not limited to, maintaining property relationships, sustaining accountability across menus to ensure brand standards are being met, supporting new rollouts and beverage initiatives, and managing key vendors and stakeholders' performance and interactions. This person must be well-rounded and able to hold their own with Senior Leadership, Stakeholders, and internal departments while leading property-level Managers. Responsibilities will include: Lead R&D for branded cocktails programs, including seasonal updates for brand hotels (e.g., new menus & use records, imagery, seasonal specials, PR opportunities, etc.) Compile and present associated beverage program data Refresh training material and programming for optional bar items Inspire properties to drive revenue by leveraging trends and fads across the beverage industry Own U.S. beverage deployment Facilitate beverage training and events in Client's Bar Development Studio, located at Headquarters Support bar activation for halo openings & brand activations (conferences and special events) Provide training and sustainable programming for underperforming properties Identify experiential beverage programs for lifestyle brands Lead beverage-related POCs across all Brand spaces Education & Qualifications: Advanced knowledge and experience in developing, deploying, and assessing National Beverage Programs across brands. Proven working experience in beverage trend spotting, and beverage data analysis, staying current with present and future trends; Boosting revenue per fad. Expertise in cocktails, spirits, and a variety of beverages (i.e., beer, wine, non-alcoholic beverages). Bachelor's degree in marketing, Communication, Hospitality, or related field is preferred. Solid understanding of developing programs for working bars. Expertise in training and coaching, including remediation programs. Experience creating and presenting presentations to groups of all sizes in-person and virtually. Experience deploying large-scale materials to personnel of all levels. Proficient in Excel, PPT, Teams, Outlook, PowerPoint, Word, and other Microsoft tools. Experience running promotions & activations on the property level. Strong presentation, interpersonal, organizational, and writing skills. Strong time management and organization skills. Ability to effectively manage multiple projects and balance priorities. Works well under pressure and with tight deadlines. Flexible and able to work with different management styles. Takes initiative and is a part of the solution to issues and problems. High-energy people skills and a professional demeanor. Hospitable, with a service-prone, client-first mentality. Follow-up and follow-through must be your mantra! Ability to travel as needed 50%+. If this describes you and you can work in a macro-managed environment and complete tasks with spot-on accuracy, we want to hear from you! Contact: IMI Agency is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. IMI Agency (Incentive Marketing, Inc.) specializes in Building Better Beverage Business for our Hospitality Clients through cutting-edge marketing programs and promotions, interactive food & beverage merchandising and operations tools, staff training, and recognition/reward programs for all channels in the Chain Hospitality industry. IMI programs create brand value and opportunities with consumers while driving food and beverage sales and profits for our Hospitality Operator clients. For over 30 years, we have maintained a singular focus: to manage in the best interests of our clients. We exist as an extension, a partner-there to simplify the complex, to be transparent, to offer a unique perspective that goes beyond the bottom line but is always completely aligned with you! Compensation details: 0 PIe87b0f30a9b1-9251
12/12/2025
Full time
Beverage Program Manager IMI Agency Beverage Program Manager Wine, Beer & Spirits USA CO TX D.C. GA IL TN MD (Two Openings) Status: Full-time Remote w/ travel Mission: IMI Agency specializes in Building Better Beverage Business for our Hospitality Clients through cutting-edge marketing programs and promotions, interactive food & beverage merchandising and operations tools, staff training, and recognition/reward programs for all channels in the Hospitality industry. IMI programs create brand value and opportunities with consumers while driving food and beverage sales and profits for our Hospitality Operator clients. Job Summary: We have an opening for a trend-finding, data-prone, efficient, and methodical Beverage Program Manager Lead to work within IMI's world-leading hotel client. This person will work with IMI's Director of Accounts and the Client Beverage team to enhance the beverage program through analyzing data, program practices, and industry trends to develop, train, and deploy scalable beverage efficiency procedures. The Beverage Program Manager will track and assess post-training performance and adjust as needed across the Clients' Hotel Brands. The Beverage Program Manager will lead beverage data compilation, research and development, presentations, training, program launches & revisions, live openings, program compliance, and remediation programs. This includes, but is not limited to, maintaining property relationships, sustaining accountability across menus to ensure brand standards are being met, supporting new rollouts and beverage initiatives, and managing key vendors and stakeholders' performance and interactions. This person must be well-rounded and able to hold their own with Senior Leadership, Stakeholders, and internal departments while leading property-level Managers. Responsibilities will include: Lead R&D for branded cocktails programs, including seasonal updates for brand hotels (e.g., new menus & use records, imagery, seasonal specials, PR opportunities, etc.) Compile and present associated beverage program data Refresh training material and programming for optional bar items Inspire properties to drive revenue by leveraging trends and fads across the beverage industry Own U.S. beverage deployment Facilitate beverage training and events in Client's Bar Development Studio, located at Headquarters Support bar activation for halo openings & brand activations (conferences and special events) Provide training and sustainable programming for underperforming properties Identify experiential beverage programs for lifestyle brands Lead beverage-related POCs across all Brand spaces Education & Qualifications: Advanced knowledge and experience in developing, deploying, and assessing National Beverage Programs across brands. Proven working experience in beverage trend spotting, and beverage data analysis, staying current with present and future trends; Boosting revenue per fad. Expertise in cocktails, spirits, and a variety of beverages (i.e., beer, wine, non-alcoholic beverages). Bachelor's degree in marketing, Communication, Hospitality, or related field is preferred. Solid understanding of developing programs for working bars. Expertise in training and coaching, including remediation programs. Experience creating and presenting presentations to groups of all sizes in-person and virtually. Experience deploying large-scale materials to personnel of all levels. Proficient in Excel, PPT, Teams, Outlook, PowerPoint, Word, and other Microsoft tools. Experience running promotions & activations on the property level. Strong presentation, interpersonal, organizational, and writing skills. Strong time management and organization skills. Ability to effectively manage multiple projects and balance priorities. Works well under pressure and with tight deadlines. Flexible and able to work with different management styles. Takes initiative and is a part of the solution to issues and problems. High-energy people skills and a professional demeanor. Hospitable, with a service-prone, client-first mentality. Follow-up and follow-through must be your mantra! Ability to travel as needed 50%+. If this describes you and you can work in a macro-managed environment and complete tasks with spot-on accuracy, we want to hear from you! Contact: IMI Agency is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. IMI Agency (Incentive Marketing, Inc.) specializes in Building Better Beverage Business for our Hospitality Clients through cutting-edge marketing programs and promotions, interactive food & beverage merchandising and operations tools, staff training, and recognition/reward programs for all channels in the Chain Hospitality industry. IMI programs create brand value and opportunities with consumers while driving food and beverage sales and profits for our Hospitality Operator clients. For over 30 years, we have maintained a singular focus: to manage in the best interests of our clients. We exist as an extension, a partner-there to simplify the complex, to be transparent, to offer a unique perspective that goes beyond the bottom line but is always completely aligned with you! Compensation details: 0 PIe87b0f30a9b1-9251
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: This position is responsible for preparing and reviewing the Medicare and Medicaid cost reports for all OhioHealth entities. • This position will be responsible for ensuring the appropriate governmental (Medicare and Medicaid) reimbursement is received for OhioHealth. • This position is primarily responsible for the proactive calculations and modeling of new regulatory changes and impacts as well as variance analysis of third-party liability accounts. Provides supporting work papers and documentation for third-party inquires. • This position has supervisory oversight of the Reimbursement Analyst daily work schedule including flow of information, teaching of reimbursement fundamentals and principals, review of work and setting daily priorities. • This positon supports the Director of Revenue and Reimbursement and Manager of Reimbursement with many special analysis throughout the year associated with revenue cycle, charge analysis, regulatory and financial reporting. • The Senior Reimbursement Consultant will be a subject matter expert in the following areas, S-10, Wage Index, Bad Debts, Medicare Audits, Disproportionate Share, Indirect Medical Education, Graduate Medical Education, and Governmental Logs, (HCAP, UPL and Franchise Fee programs in the state of Ohio) as well as special projects as assigned. • Extensive knowledge of Medicare and Medicaid cost reporting and reimbursement and remaining up to date with all regulatory requirements, both federal and state is required. • The Reimbursement Consultant position leads, advises and consults various reimbursement financial projects, as well as special projects throughout the year and needs to be able to delegate direct reports assigned to the project or process while staying connected to both the pertinent details as well as the high level strategic purpose. • The Senior Reimbursement Consultant is required to use extensive interpersonal skills in communicating with all management levels at OhioHealth. • This role functions in a heavily matrixed environment and requires strong prioritization, communication and planning skills. Responsibilities And Duties: Consulting and oversite of key areas at OhioHealth in the central Ohio facilities as well as non-central Ohio facilities in the reimbursement functions. Knowledge in the following areas: Reimbursement functions: Subject matter expert on CMS cost reporting, disproportionate share (DSH), Uncompensated Care, Bad debt reporting, IME/GME, Medicare Wage Index, S-10 reporting, Tricare and 855's, Ohio Medicaid, HCAP, UPL and Franchise Fee programs. Knowledge of Acute Care Hospitals, Critical Access Hospitals, Sole Community Hospitals and Rural Health Clinics. Knowledge of reimbursement in specialty areas such psych, inpatient rehabilitation units, Home Health and Hospice. Projects as assigned by Director of Revenue and Reimbursement and Manager of Reimbursement. Provide Director of Revenue and Reimbursement and Manager with updates. CGS audits and auditors Working with our legal vendor for Medicare Appeals. Working with OHA and CBSA facilities on wage index opportunities Special projects / analysis as assigned by the Director of Revenue and Reimbursement and Manager of Reimbursement. Minimum Qualifications: Bachelor's Degree: Finance (Required) Additional Job Description: BS or BA in Accounting or Finance. Hospital and/or healthcare industry experience. Understanding of the CMS prospective payment system and State of Ohio regulations. Minimum of 4 years' experience in the healthcare industry. Strong team development and delegations skills. Excellent communication and presentation skills. SPECIALIZED KNOWLEDGE Min: Proficiency in Microsoft applications, knowledge of clinical & financial patient management systems, demonstrated ability in financial analysis and cost reporting. DESIRED ATTRIBUTES CPA, MHA or MBA. Experience with Medicare/Medicaid cost reporting 4 - 6 years as a Sr. Reimbursement Analyst or similar position(s). Work Shift: Day Scheduled Weekly Hours : 40 Department Reimbursement Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
12/11/2025
Full time
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: This position is responsible for preparing and reviewing the Medicare and Medicaid cost reports for all OhioHealth entities. • This position will be responsible for ensuring the appropriate governmental (Medicare and Medicaid) reimbursement is received for OhioHealth. • This position is primarily responsible for the proactive calculations and modeling of new regulatory changes and impacts as well as variance analysis of third-party liability accounts. Provides supporting work papers and documentation for third-party inquires. • This position has supervisory oversight of the Reimbursement Analyst daily work schedule including flow of information, teaching of reimbursement fundamentals and principals, review of work and setting daily priorities. • This positon supports the Director of Revenue and Reimbursement and Manager of Reimbursement with many special analysis throughout the year associated with revenue cycle, charge analysis, regulatory and financial reporting. • The Senior Reimbursement Consultant will be a subject matter expert in the following areas, S-10, Wage Index, Bad Debts, Medicare Audits, Disproportionate Share, Indirect Medical Education, Graduate Medical Education, and Governmental Logs, (HCAP, UPL and Franchise Fee programs in the state of Ohio) as well as special projects as assigned. • Extensive knowledge of Medicare and Medicaid cost reporting and reimbursement and remaining up to date with all regulatory requirements, both federal and state is required. • The Reimbursement Consultant position leads, advises and consults various reimbursement financial projects, as well as special projects throughout the year and needs to be able to delegate direct reports assigned to the project or process while staying connected to both the pertinent details as well as the high level strategic purpose. • The Senior Reimbursement Consultant is required to use extensive interpersonal skills in communicating with all management levels at OhioHealth. • This role functions in a heavily matrixed environment and requires strong prioritization, communication and planning skills. Responsibilities And Duties: Consulting and oversite of key areas at OhioHealth in the central Ohio facilities as well as non-central Ohio facilities in the reimbursement functions. Knowledge in the following areas: Reimbursement functions: Subject matter expert on CMS cost reporting, disproportionate share (DSH), Uncompensated Care, Bad debt reporting, IME/GME, Medicare Wage Index, S-10 reporting, Tricare and 855's, Ohio Medicaid, HCAP, UPL and Franchise Fee programs. Knowledge of Acute Care Hospitals, Critical Access Hospitals, Sole Community Hospitals and Rural Health Clinics. Knowledge of reimbursement in specialty areas such psych, inpatient rehabilitation units, Home Health and Hospice. Projects as assigned by Director of Revenue and Reimbursement and Manager of Reimbursement. Provide Director of Revenue and Reimbursement and Manager with updates. CGS audits and auditors Working with our legal vendor for Medicare Appeals. Working with OHA and CBSA facilities on wage index opportunities Special projects / analysis as assigned by the Director of Revenue and Reimbursement and Manager of Reimbursement. Minimum Qualifications: Bachelor's Degree: Finance (Required) Additional Job Description: BS or BA in Accounting or Finance. Hospital and/or healthcare industry experience. Understanding of the CMS prospective payment system and State of Ohio regulations. Minimum of 4 years' experience in the healthcare industry. Strong team development and delegations skills. Excellent communication and presentation skills. SPECIALIZED KNOWLEDGE Min: Proficiency in Microsoft applications, knowledge of clinical & financial patient management systems, demonstrated ability in financial analysis and cost reporting. DESIRED ATTRIBUTES CPA, MHA or MBA. Experience with Medicare/Medicaid cost reporting 4 - 6 years as a Sr. Reimbursement Analyst or similar position(s). Work Shift: Day Scheduled Weekly Hours : 40 Department Reimbursement Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
Description: WHY JOIN THE GOMACRO TEAM? We are a company that is driven by a unique core ideology we call The GoMacro Way, which is based upon authenticity, generosity, and compassion for people and the planet. We operate with integrity, we create with passion, and we conduct ourselves with humility. We seek growth-minded people who are inspired by challenges, encouraged by camaraderie, and excited about being leaders at every level. Become part of a team where everyone is heard, valued, and empowered to influence positive change in their local and global community. HOW GOMACRO'S HISTORY SHAPES WHO WE ARE TODAY? During her 2003 battle with cancer, co-founder Amelia Kirchoff created the first MacroBar recipe in her kitchen on the Wisconsin family farm. In the years following, Amelia and her daughter and co-founder Jola began spreading awareness for the power of a balanced, plant-based lifestyle through GoMacro's healthy and delicious MacroBars, which are now available in stores nationwide. Today, our work is still guided by the values upon which Jola and Amelia built GoMacro: Live Long, Eat Positive, Give Back, Tread Lightly, and Be Well. It is our goal to inspire people to have a healthy body, sharp mind, and bold spirit-and we believe doing fun, and meaningful work is part of that. JOIN US AS WE MAKE THE WORLD BETTER, ONE BITE AT A TIME! POSITION DESCRIPTION: The Director of Human Resources is a purpose-driven, people-centered leader responsible for shaping and stewarding the GoMacro employee experience. This role ensures that The GoMacro Way is brought to life across every aspect of how we recruit, engage, develop, and support our people. This role serves as the senior-most HR Operations leader at GoMacro, providing functional expertise and department leadership under the guidance of the Chief Culture Officer. This person partners closely with the Chief Culture Officer to bridge culture, communication, and HR excellence-helping translate cultural vision into people-centered systems and practices. This is a hands-on leadership role that balances strategic vision with day-to-day partnership, supporting both leaders and team members to help everyone do their best work. PRIMARY RESPONSIBILITIES: HR Leadership and Strategy: Serve as the primary subject-matter authority for HR strategy, ensuring alignment between GoMacro's business priorities and People & Culture goals in collaboration with the Chief Culture Officer. Foster Employee Engagement & Belonging: Champion initiatives that enhance morale, connection, and purpose-creating an inclusive, compassionate culture where every person feels valued and empowered to contribute. Partner with the Chief Culture Officer to translate GoMacro's values into tangible employee experiences and frontline engagement initiatives. Cross-functional Partnership: Serve as a trusted advisor and thought partner to the Chief Culture Officer, guiding the integration of HR practices into GoMacro's evolving Culture function. Collaborate with cross-functional executives to ensure cohesive alignment between Culture, Operations, and Organizational Development. Support and Develop Leaders: Serve as a trusted partner and coach to managers and supervisors, equipping them with tools, training, and confidence to lead with empathy and effectiveness. Drive Communication & Transparency: Strengthen company-wide communication by promoting clarity, accessibility, and consistency of information-ensuring people are informed, aligned, and heard. HR Operations Management: Manage and mentor the HR team while maintaining strong connections with both our remote professional workforce and onsite manufacturing team. Serve as a visible, trusted HR presence at our Viola, WI manufacturing headquarters and beyond, ensuring every team member - including people leaders and individual contributors - receives consistent and compassionate HR support. Talent & Workforce Planning: Lead the strategy and execution of talent acquisition, workforce planning, and retention programs that position our company as an employer of choice. Partner with leaders to design career paths, benchmark roles, and develop training and succession plans that build organizational strength and prepare us for future growth. Foster a culture of learning, engagement, and opportunity-where people are proud to work, motivated to grow, and inspired to stay. Culture, Recognition, and Well-Being: Collaborate closely with the Chief Culture Officer to integrate HR programs with company-wide culture and engagement initiatives, ensuring consistency between cultural aspirations and operational HR execution. Collaborate on programs that celebrate success, support well-being, and reinforce our shared values, fostering a culture of gratitude, respect, and high performance. Compliance & Policy Stewardship: Ensure legal compliance and ethical best practices in all areas of employment, while maintaining policies that are fair, human-centered, and easy to understand. Continuous Improvement: Leverage data, feedback, and workforce analytics to drive ongoing improvements to the employee experience and HR service model. OTHER DUTIES: Other duties as assigned by supervisor. Requirements: SKILLS & EXPERIENCE REQUIRED: Bachelor's degree in Human Resources, Business Administration, or related field (Master's degree preferred). 10+ years of progressive HR experience, including leadership of HR teams in manufacturing, food, or CPG environments. Demonstrated success building and sustaining high-morale, values-driven cultures. Deep understanding of employee relations, engagement, and leadership development. Excellent communication, listening, and relationship-building skills. Strategic thinker with the ability to translate ideas into actionable plans. Proven ability to manage change with empathy, integrity, and discretion. Strong knowledge of employment law, HRIS systems, and benefits administration in a multi-state environment with both remote and onsite staff. Demonstrated ability to advise and support non-HR senior leaders on People & Culture matters. Exceptional ability to balance strategic HR leadership with hands-on operational management and employee engagement. WORK ENVIRONMENT: This position operates within a collaborative, values-based environment that combines both office and on-the-floor engagement with our teams. Occasional travel may be required between GoMacro facilities and community events. TRAVEL REQUIRED: Up to 10% travel per year, when applicable. PI1fe7f5-
12/11/2025
Full time
Description: WHY JOIN THE GOMACRO TEAM? We are a company that is driven by a unique core ideology we call The GoMacro Way, which is based upon authenticity, generosity, and compassion for people and the planet. We operate with integrity, we create with passion, and we conduct ourselves with humility. We seek growth-minded people who are inspired by challenges, encouraged by camaraderie, and excited about being leaders at every level. Become part of a team where everyone is heard, valued, and empowered to influence positive change in their local and global community. HOW GOMACRO'S HISTORY SHAPES WHO WE ARE TODAY? During her 2003 battle with cancer, co-founder Amelia Kirchoff created the first MacroBar recipe in her kitchen on the Wisconsin family farm. In the years following, Amelia and her daughter and co-founder Jola began spreading awareness for the power of a balanced, plant-based lifestyle through GoMacro's healthy and delicious MacroBars, which are now available in stores nationwide. Today, our work is still guided by the values upon which Jola and Amelia built GoMacro: Live Long, Eat Positive, Give Back, Tread Lightly, and Be Well. It is our goal to inspire people to have a healthy body, sharp mind, and bold spirit-and we believe doing fun, and meaningful work is part of that. JOIN US AS WE MAKE THE WORLD BETTER, ONE BITE AT A TIME! POSITION DESCRIPTION: The Director of Human Resources is a purpose-driven, people-centered leader responsible for shaping and stewarding the GoMacro employee experience. This role ensures that The GoMacro Way is brought to life across every aspect of how we recruit, engage, develop, and support our people. This role serves as the senior-most HR Operations leader at GoMacro, providing functional expertise and department leadership under the guidance of the Chief Culture Officer. This person partners closely with the Chief Culture Officer to bridge culture, communication, and HR excellence-helping translate cultural vision into people-centered systems and practices. This is a hands-on leadership role that balances strategic vision with day-to-day partnership, supporting both leaders and team members to help everyone do their best work. PRIMARY RESPONSIBILITIES: HR Leadership and Strategy: Serve as the primary subject-matter authority for HR strategy, ensuring alignment between GoMacro's business priorities and People & Culture goals in collaboration with the Chief Culture Officer. Foster Employee Engagement & Belonging: Champion initiatives that enhance morale, connection, and purpose-creating an inclusive, compassionate culture where every person feels valued and empowered to contribute. Partner with the Chief Culture Officer to translate GoMacro's values into tangible employee experiences and frontline engagement initiatives. Cross-functional Partnership: Serve as a trusted advisor and thought partner to the Chief Culture Officer, guiding the integration of HR practices into GoMacro's evolving Culture function. Collaborate with cross-functional executives to ensure cohesive alignment between Culture, Operations, and Organizational Development. Support and Develop Leaders: Serve as a trusted partner and coach to managers and supervisors, equipping them with tools, training, and confidence to lead with empathy and effectiveness. Drive Communication & Transparency: Strengthen company-wide communication by promoting clarity, accessibility, and consistency of information-ensuring people are informed, aligned, and heard. HR Operations Management: Manage and mentor the HR team while maintaining strong connections with both our remote professional workforce and onsite manufacturing team. Serve as a visible, trusted HR presence at our Viola, WI manufacturing headquarters and beyond, ensuring every team member - including people leaders and individual contributors - receives consistent and compassionate HR support. Talent & Workforce Planning: Lead the strategy and execution of talent acquisition, workforce planning, and retention programs that position our company as an employer of choice. Partner with leaders to design career paths, benchmark roles, and develop training and succession plans that build organizational strength and prepare us for future growth. Foster a culture of learning, engagement, and opportunity-where people are proud to work, motivated to grow, and inspired to stay. Culture, Recognition, and Well-Being: Collaborate closely with the Chief Culture Officer to integrate HR programs with company-wide culture and engagement initiatives, ensuring consistency between cultural aspirations and operational HR execution. Collaborate on programs that celebrate success, support well-being, and reinforce our shared values, fostering a culture of gratitude, respect, and high performance. Compliance & Policy Stewardship: Ensure legal compliance and ethical best practices in all areas of employment, while maintaining policies that are fair, human-centered, and easy to understand. Continuous Improvement: Leverage data, feedback, and workforce analytics to drive ongoing improvements to the employee experience and HR service model. OTHER DUTIES: Other duties as assigned by supervisor. Requirements: SKILLS & EXPERIENCE REQUIRED: Bachelor's degree in Human Resources, Business Administration, or related field (Master's degree preferred). 10+ years of progressive HR experience, including leadership of HR teams in manufacturing, food, or CPG environments. Demonstrated success building and sustaining high-morale, values-driven cultures. Deep understanding of employee relations, engagement, and leadership development. Excellent communication, listening, and relationship-building skills. Strategic thinker with the ability to translate ideas into actionable plans. Proven ability to manage change with empathy, integrity, and discretion. Strong knowledge of employment law, HRIS systems, and benefits administration in a multi-state environment with both remote and onsite staff. Demonstrated ability to advise and support non-HR senior leaders on People & Culture matters. Exceptional ability to balance strategic HR leadership with hands-on operational management and employee engagement. WORK ENVIRONMENT: This position operates within a collaborative, values-based environment that combines both office and on-the-floor engagement with our teams. Occasional travel may be required between GoMacro facilities and community events. TRAVEL REQUIRED: Up to 10% travel per year, when applicable. PI1fe7f5-
Larkin Benefit Administrators
Roseville, California
Description: Job Title: Learning and Development Manager Reports To: Director of Operations FLSA Status: Exempt Job Location: As a remote-first organization, employees are expected to primarily work within reasonable driving commute to our main office locations (Roseville CA, Atlanta GA, Phoenix AZ, and Oklahoma City, OK) to meet the requirements of team gatherings, one-off meetings, and company-wide events, as well as the legal, tax, and security regulations based on our business operations. Note: Expected to regularly report to the office biweekly. Additional in-office attendance may be required, periodically, to conduct or oversee in-person training events. Come Join Us: The Larkin Company specializes in innovative and customized solutions for clients who value a personalized, employee-centric approach to absence management. Not only do we administer employee leaves of absence, but we also design and implement self-insured disability benefit plans (including self-insured California State Disability Insurance). In addition, we administer accommodations for the American Disabilities Act (ADA). We believe that each client and each employee of our clients is unique, and we strive to provide personalized customer support. We will always think like the small company we started as, using technology to improve our processes and our productivity, but never in a manner that keeps us from direct contact with our clients and their employees. Job Summary: The Learning & Development Manager is a strategic leader responsible for the vision and execution of our organizational training and learning programs. This role will design and implement a progressive training approach that utilizes data, layers on complexity, and leverages emerging technologies, including Artificial Intelligence (AI), to deliver scalable and impactful learning experiences. The Learning & Development Manager will lead a high-performing team, drive cross-functional collaboration, and ensure that our training programs are a key enabler of operational excellence, product readiness, and business growth. Key Responsibilities Training Strategy & Design: Develop and implement a training curriculum that take complex concepts and break them down into layered, sequential learning paths, ensuring a clear and logical progression of skills and knowledge. Leverage AI technology to create innovative, interactive, and highly engagement content, learning paths and personalizing training experiences for learners. Design and develop knowledge and performance assessments to measure learner understanding and skill mastery at each level. Establish clear, data-based success metrics for all programs and provide regular reports on impact and ROI to drive continuous improvement. Content Development & Maintenance: Conduct in-depth research and perform gap analyses by working directly with process owners and subject matter experts (SMEs). Collaborate across departments to align on training needs and content. Ensure training content is accurate, up-to-date, and consistently applied across the organization, acting as the central owner for content management and synchronization. Team Leadership & Management: Build, lead, and mentor a high-performing training team. Guide and train the team on effective content creation methodologies, ensuring all team members are equipped to design and develop high-quality, impactful training materials. Manage team member performance, conduct regular audits of work, and provide constructive feedback to foster continuous growth and development. Interview, hire, and train new team members, providing guidance and support for their career development. Project Management & Collaboration: Define project scopes, timelines, and milestones, effectively communicating issues and risks to stakeholders in a timely manner. Proactively manage expectations for change and serve as a central point of contact for all training initiatives. Participate in client meetings, company-wide off-site meetings, and training programs as needed, which may require travel. Requirements: Experience, Skills and Core Competencies Required Experience: 5+ years of progressive experience in Training and Leadership Development, Talent Management, or Organizational Development. 4+ years of hands-on experience building, launching, and managing comprehensive training programs. Proven experience in an environment that demands strong deliverables and the ability to identify problems and drive solutions. Experience designing and implementing layered or tiered training programs. A four-year degree. Technical Skills: Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio) and/or G-Suite (Gmail, Google Docs, Google Sheets, Google Slides, etc.). Working knowledge of principles and methods for curriculum and training design, teaching, and AI technologies. Ability to learn new technologies and apply them to enhance training experiences. Core Competencies & Leadership Attributes: Strategic & Analytical Acumen: Possesses the curiosity to figure out how things work and the ability to translate audit findings, assessments, and gap analyses into actionable recommendations for senior leadership. Curriculum Design Expertise: Possesses the ability to translate complex training concepts into digestible and logical learning modules that progressively build upon one another. Leadership & Management: Demonstrated ability to motivate and inspire a team toward a shared vision. Possesses the patience, empathy, and communication skills to address conflict and facilitate problem resolution with minimal management involvement. Communication & Public Speaking: Advanced oral and written communication skills with the ability to work directly with leadership and a strong command of public speaking and facilitation. Organizational & Time Management: Strong organizational skills with the ability to meet commitments while working independently and staying focused on deadlines. Collaboration & Adaptability: Approaches challenges with a helpful, respectful, and team-oriented attitude. Is receptive to feedback, willing to learn, and embraces continuous improvement. Compensation details: 00 Yearly Salary PI460326f1a4ca-0629
12/10/2025
Full time
Description: Job Title: Learning and Development Manager Reports To: Director of Operations FLSA Status: Exempt Job Location: As a remote-first organization, employees are expected to primarily work within reasonable driving commute to our main office locations (Roseville CA, Atlanta GA, Phoenix AZ, and Oklahoma City, OK) to meet the requirements of team gatherings, one-off meetings, and company-wide events, as well as the legal, tax, and security regulations based on our business operations. Note: Expected to regularly report to the office biweekly. Additional in-office attendance may be required, periodically, to conduct or oversee in-person training events. Come Join Us: The Larkin Company specializes in innovative and customized solutions for clients who value a personalized, employee-centric approach to absence management. Not only do we administer employee leaves of absence, but we also design and implement self-insured disability benefit plans (including self-insured California State Disability Insurance). In addition, we administer accommodations for the American Disabilities Act (ADA). We believe that each client and each employee of our clients is unique, and we strive to provide personalized customer support. We will always think like the small company we started as, using technology to improve our processes and our productivity, but never in a manner that keeps us from direct contact with our clients and their employees. Job Summary: The Learning & Development Manager is a strategic leader responsible for the vision and execution of our organizational training and learning programs. This role will design and implement a progressive training approach that utilizes data, layers on complexity, and leverages emerging technologies, including Artificial Intelligence (AI), to deliver scalable and impactful learning experiences. The Learning & Development Manager will lead a high-performing team, drive cross-functional collaboration, and ensure that our training programs are a key enabler of operational excellence, product readiness, and business growth. Key Responsibilities Training Strategy & Design: Develop and implement a training curriculum that take complex concepts and break them down into layered, sequential learning paths, ensuring a clear and logical progression of skills and knowledge. Leverage AI technology to create innovative, interactive, and highly engagement content, learning paths and personalizing training experiences for learners. Design and develop knowledge and performance assessments to measure learner understanding and skill mastery at each level. Establish clear, data-based success metrics for all programs and provide regular reports on impact and ROI to drive continuous improvement. Content Development & Maintenance: Conduct in-depth research and perform gap analyses by working directly with process owners and subject matter experts (SMEs). Collaborate across departments to align on training needs and content. Ensure training content is accurate, up-to-date, and consistently applied across the organization, acting as the central owner for content management and synchronization. Team Leadership & Management: Build, lead, and mentor a high-performing training team. Guide and train the team on effective content creation methodologies, ensuring all team members are equipped to design and develop high-quality, impactful training materials. Manage team member performance, conduct regular audits of work, and provide constructive feedback to foster continuous growth and development. Interview, hire, and train new team members, providing guidance and support for their career development. Project Management & Collaboration: Define project scopes, timelines, and milestones, effectively communicating issues and risks to stakeholders in a timely manner. Proactively manage expectations for change and serve as a central point of contact for all training initiatives. Participate in client meetings, company-wide off-site meetings, and training programs as needed, which may require travel. Requirements: Experience, Skills and Core Competencies Required Experience: 5+ years of progressive experience in Training and Leadership Development, Talent Management, or Organizational Development. 4+ years of hands-on experience building, launching, and managing comprehensive training programs. Proven experience in an environment that demands strong deliverables and the ability to identify problems and drive solutions. Experience designing and implementing layered or tiered training programs. A four-year degree. Technical Skills: Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio) and/or G-Suite (Gmail, Google Docs, Google Sheets, Google Slides, etc.). Working knowledge of principles and methods for curriculum and training design, teaching, and AI technologies. Ability to learn new technologies and apply them to enhance training experiences. Core Competencies & Leadership Attributes: Strategic & Analytical Acumen: Possesses the curiosity to figure out how things work and the ability to translate audit findings, assessments, and gap analyses into actionable recommendations for senior leadership. Curriculum Design Expertise: Possesses the ability to translate complex training concepts into digestible and logical learning modules that progressively build upon one another. Leadership & Management: Demonstrated ability to motivate and inspire a team toward a shared vision. Possesses the patience, empathy, and communication skills to address conflict and facilitate problem resolution with minimal management involvement. Communication & Public Speaking: Advanced oral and written communication skills with the ability to work directly with leadership and a strong command of public speaking and facilitation. Organizational & Time Management: Strong organizational skills with the ability to meet commitments while working independently and staying focused on deadlines. Collaboration & Adaptability: Approaches challenges with a helpful, respectful, and team-oriented attitude. Is receptive to feedback, willing to learn, and embraces continuous improvement. Compensation details: 00 Yearly Salary PI460326f1a4ca-0629
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Current Need The US Oncology Network has an immediate need of a qualified candidate for the role of Rotating Practice Controller to join the Finance Operations Team. This is a full-time position, reporting to a Senior Regional Finance Director and will also work closely with the Regional Finance Directors, Physicians, Practice Leadership, and Practice Accounting teams. This role will support Finance Operations in covering open positions across the Network as well as assisting in ad hoc projects across Accounting, FP&A, M&A, and Finance Operations. Position Description Advises Practice physicians and Senior Leaders on the practice management financial programs in a multi-site location. Assists in determining financial goals for the various operating units, analyzing reporting variances and maintaining general ledger and related systems for accounts receivable, accounts payable, and payroll. Develops management reports, coordinates, and monitors financial budgets and ensures financial reporting is in accordance with generally accepted accounting principles. Assists in the onboarding of new practices, controllers, or other finance professionals as they enter the Network. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards. Performs ad hoc projects as required across the M&A, FP&A, Financial Operations, and the Accounting team. Key Responsibilities Develops systems and monitors compliance with the various company/practice agreements, including the Management Services Agreement with the practices and all related agreements. Ensure practice is compliant with all established accounting and revenue cycle policies/procedures and internal controls Oversight of revenue cycle and reconciliation of key accounts (AR, cash clearing, credit balances, reserves for contractual, bad debt and denials) Responsible for reporting detailed financial information to Practice Executive Director and physician leadership Present financials at physician meetings and board meetings Lead and execute month end accounting processes and responsibilities Liaison between Mckesson and field for process implementation and control Oversee practice specific finance team on an interim period Provides support to department managers, practice administration and physicians in the preparation, understanding, and use of financial information and assists the organization toward its goal of improving cost-effectiveness of health care delivery. Participates in development of practice objectives Ensures information systems capture financial information required by third party payers, practice management, physicians, company and required external sources (insurance, SEC, etc.) Ensures that fiscal deadlines are met and appropriate data is provided Establishes and monitors internal controls of assets/resources, including development and writing financial policies and procedures Supervises business office in developing and implementing procedures relative to patient accounts and reimbursements by patient, insurance, and other third-party payers Directs practice and site cost accounting, budgeting, and special projects Develops and coordinates annual budget and ensures compliance with presentation deadlines Oversees operating, capital, and cash flow budgets Coordinates payroll functions and related reporting Ensures proper receiving, deposition, and disbursement of funds and manages cash flow Supervises assigned accounting and accounting support staff Assist in integrating new practices to The Network Perform ad hoc projects as required across the M&A, FP&A, Financial Operations, and Accounting team Minimum Requirement Degree or equivalent experience. Typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience. Education Bachelor's degree in Accounting, Finance, or similar field Critical Skills Strong accounting background Must be able to successfully collaborate with key stakeholders across functional areas Must be a problem solver, persistent, and goal-oriented. Self-starting multi-tasker, with strong organization skills. Strong analytical/quantitative skills. Strong customer service and presentation skills. 7 years-experience in Financial Analysis, Valuations, Controllership, or similar roles Ability to communicate effectively with senior management MS Office-Excel, Word, PowerPoint Customer-facing skills Additional Knowledge and Skills Preferred Master's degree and/or CPA preferred Public accounting and healthcare experience is preferred Travel Average of 25% required travel that could fluctuate up or down, pending practice needs Salary: 108 100.00 USD Annual with 20% MIP M3 We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $108,700 - $181,100 McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!
12/09/2025
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Current Need The US Oncology Network has an immediate need of a qualified candidate for the role of Rotating Practice Controller to join the Finance Operations Team. This is a full-time position, reporting to a Senior Regional Finance Director and will also work closely with the Regional Finance Directors, Physicians, Practice Leadership, and Practice Accounting teams. This role will support Finance Operations in covering open positions across the Network as well as assisting in ad hoc projects across Accounting, FP&A, M&A, and Finance Operations. Position Description Advises Practice physicians and Senior Leaders on the practice management financial programs in a multi-site location. Assists in determining financial goals for the various operating units, analyzing reporting variances and maintaining general ledger and related systems for accounts receivable, accounts payable, and payroll. Develops management reports, coordinates, and monitors financial budgets and ensures financial reporting is in accordance with generally accepted accounting principles. Assists in the onboarding of new practices, controllers, or other finance professionals as they enter the Network. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards. Performs ad hoc projects as required across the M&A, FP&A, Financial Operations, and the Accounting team. Key Responsibilities Develops systems and monitors compliance with the various company/practice agreements, including the Management Services Agreement with the practices and all related agreements. Ensure practice is compliant with all established accounting and revenue cycle policies/procedures and internal controls Oversight of revenue cycle and reconciliation of key accounts (AR, cash clearing, credit balances, reserves for contractual, bad debt and denials) Responsible for reporting detailed financial information to Practice Executive Director and physician leadership Present financials at physician meetings and board meetings Lead and execute month end accounting processes and responsibilities Liaison between Mckesson and field for process implementation and control Oversee practice specific finance team on an interim period Provides support to department managers, practice administration and physicians in the preparation, understanding, and use of financial information and assists the organization toward its goal of improving cost-effectiveness of health care delivery. Participates in development of practice objectives Ensures information systems capture financial information required by third party payers, practice management, physicians, company and required external sources (insurance, SEC, etc.) Ensures that fiscal deadlines are met and appropriate data is provided Establishes and monitors internal controls of assets/resources, including development and writing financial policies and procedures Supervises business office in developing and implementing procedures relative to patient accounts and reimbursements by patient, insurance, and other third-party payers Directs practice and site cost accounting, budgeting, and special projects Develops and coordinates annual budget and ensures compliance with presentation deadlines Oversees operating, capital, and cash flow budgets Coordinates payroll functions and related reporting Ensures proper receiving, deposition, and disbursement of funds and manages cash flow Supervises assigned accounting and accounting support staff Assist in integrating new practices to The Network Perform ad hoc projects as required across the M&A, FP&A, Financial Operations, and Accounting team Minimum Requirement Degree or equivalent experience. Typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience. Education Bachelor's degree in Accounting, Finance, or similar field Critical Skills Strong accounting background Must be able to successfully collaborate with key stakeholders across functional areas Must be a problem solver, persistent, and goal-oriented. Self-starting multi-tasker, with strong organization skills. Strong analytical/quantitative skills. Strong customer service and presentation skills. 7 years-experience in Financial Analysis, Valuations, Controllership, or similar roles Ability to communicate effectively with senior management MS Office-Excel, Word, PowerPoint Customer-facing skills Additional Knowledge and Skills Preferred Master's degree and/or CPA preferred Public accounting and healthcare experience is preferred Travel Average of 25% required travel that could fluctuate up or down, pending practice needs Salary: 108 100.00 USD Annual with 20% MIP M3 We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $108,700 - $181,100 McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!
Job Description: DIRECTOR - COMPLIANCE ADVISOR Fidelity Digital Assets The Role We are looking for a dedicated Director - Compliance Advisor, who among other responsibilities will help lead the development of digital asset AML/CFT and sanctions policies, procedures, governance and standards to ensure Fidelity Digital Assets complies with heightened financial crimes compliance expectations for digital assets. As a Director, you will be responsible for building a comprehensive first-line of defense program with a focus on building out best practices in financial crimes compliance to support new offerings including policies, procedures, reporting and governance. These requirements are to ensure compliance with regulatory expectations and is critical to our success. We are looking for a collaborative, team-focused Director with a sharp attention to detail that will work within the business and across many functions to ensure appropriate oversight and administration our digital assets. In conjunction with the Fidelity Digital Assets AML Officer and Financial Crimes Compliance, responsibilities are expected to include: Developing, writing and maintaining policies, procedures and standards for: AML and Sanctions compliance standards for new products and services that may present novel financial crimes risk; Transaction monitoring and reporting program tailored to digital assets; AML Governance, including the creation of key risk indicators and other metrics for senior management and regulatory reporting; Oversight of outsourced service providers, including internal AML and Sanctions support teams; Travel Rule and funds transfer compliance Advising front office colleagues on all issues relating to AML and Sanctions Compliance Serving as an essential conduit between the Financial Crimes Compliance Team and the Fidelity Digital Assets front office to assist in the successful implementation of AML and Sanctions compliance initiatives; Internal audit and regulatory exam support; Developing and providing reporting to senior management and regulators as needed Staying well-informed on the evolving regulatory landscape and communicating new and revised regulatory requirements to the business The Expertise and Skills You Bring Established (8+ years) track record of success in financial services including experience with Compliance, AML and Financial Crimes Deep knowledge of applicable AML and Sanctions laws and regulations and an understanding of material proposed regulations impacting the field Experience with digital assets is required Ability to influence key decision makers through a combination of knowledge, reasoning and relationships Demonstrated success working collaboratively across various teams, including Compliance, Legal, Operations, Risk and Audit Excellent interpersonal, verbal, and written communication skills including ability to tailor communication to stakeholders at various levels 4-year college degree required Great organizational skills and proven ability to balance competing asks according to policy, urgency, and importance Proven ability to simultaneously identify, prioritize and address multiple issues and respond to shifts in priorities Strong ability to work and flourish in a fast-moving, start-up environment that operates in an uncharted regulatory environment Process documentation, including process flows This role will include a blend of at-home and in-office work. Learn more about how Fidelity has embraced Dynamic Working. Fidelity is not providing immigration sponsorship for this position The Team A subsidiary of Fidelity Investments, Fidelity Digital Assets provides an institutional-grade digital asset experience that incorporates the history, principles, and expertise of a traditional financial institution. The business is uniquely built for institutional investors and offers secure custody, integrated trading, and 24/7 support in the digital asset ecosystem. Established in 2019, Fidelity Digital Assets develops products and solutions that scale with investors' needs, allowing clients to navigate digital assets with confidence. Learn more at . The base salary range for this position is $103,000-211,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Certifications: Category: Compliance
12/09/2025
Full time
Job Description: DIRECTOR - COMPLIANCE ADVISOR Fidelity Digital Assets The Role We are looking for a dedicated Director - Compliance Advisor, who among other responsibilities will help lead the development of digital asset AML/CFT and sanctions policies, procedures, governance and standards to ensure Fidelity Digital Assets complies with heightened financial crimes compliance expectations for digital assets. As a Director, you will be responsible for building a comprehensive first-line of defense program with a focus on building out best practices in financial crimes compliance to support new offerings including policies, procedures, reporting and governance. These requirements are to ensure compliance with regulatory expectations and is critical to our success. We are looking for a collaborative, team-focused Director with a sharp attention to detail that will work within the business and across many functions to ensure appropriate oversight and administration our digital assets. In conjunction with the Fidelity Digital Assets AML Officer and Financial Crimes Compliance, responsibilities are expected to include: Developing, writing and maintaining policies, procedures and standards for: AML and Sanctions compliance standards for new products and services that may present novel financial crimes risk; Transaction monitoring and reporting program tailored to digital assets; AML Governance, including the creation of key risk indicators and other metrics for senior management and regulatory reporting; Oversight of outsourced service providers, including internal AML and Sanctions support teams; Travel Rule and funds transfer compliance Advising front office colleagues on all issues relating to AML and Sanctions Compliance Serving as an essential conduit between the Financial Crimes Compliance Team and the Fidelity Digital Assets front office to assist in the successful implementation of AML and Sanctions compliance initiatives; Internal audit and regulatory exam support; Developing and providing reporting to senior management and regulators as needed Staying well-informed on the evolving regulatory landscape and communicating new and revised regulatory requirements to the business The Expertise and Skills You Bring Established (8+ years) track record of success in financial services including experience with Compliance, AML and Financial Crimes Deep knowledge of applicable AML and Sanctions laws and regulations and an understanding of material proposed regulations impacting the field Experience with digital assets is required Ability to influence key decision makers through a combination of knowledge, reasoning and relationships Demonstrated success working collaboratively across various teams, including Compliance, Legal, Operations, Risk and Audit Excellent interpersonal, verbal, and written communication skills including ability to tailor communication to stakeholders at various levels 4-year college degree required Great organizational skills and proven ability to balance competing asks according to policy, urgency, and importance Proven ability to simultaneously identify, prioritize and address multiple issues and respond to shifts in priorities Strong ability to work and flourish in a fast-moving, start-up environment that operates in an uncharted regulatory environment Process documentation, including process flows This role will include a blend of at-home and in-office work. Learn more about how Fidelity has embraced Dynamic Working. Fidelity is not providing immigration sponsorship for this position The Team A subsidiary of Fidelity Investments, Fidelity Digital Assets provides an institutional-grade digital asset experience that incorporates the history, principles, and expertise of a traditional financial institution. The business is uniquely built for institutional investors and offers secure custody, integrated trading, and 24/7 support in the digital asset ecosystem. Established in 2019, Fidelity Digital Assets develops products and solutions that scale with investors' needs, allowing clients to navigate digital assets with confidence. Learn more at . The base salary range for this position is $103,000-211,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Certifications: Category: Compliance
Hudson Technologies Inc
Woodcliff Lake, New Jersey
Corporate Counsel Hudson is looking for a Corporate Counsel to be a crucial legal partner for senior executives and leaders throughout the organization. This role involves providing strategic legal advice that enhances business opportunities. You will collaborate with teams in Sales, Finance, Operations, Governance, and Leadership to drive success in mergers and acquisitions, manage the entire contract lifecycle, coordinate with Human Resources (HR) on employee-related matters, and address specific compliance and regulatory challenges. Your responsibilities will include delivering timely, strategic legal advice to ensure that business practices are legally sound, aligned with organizational objectives, and compliant with applicable laws and regulations. The ideal candidate will possess strong business acumen, excellent judgment, and the ability to build trusted relationships with stakeholders while working cross-functionally across the organization. Essential Duties Include: Contract Lifecycle Management: Draft, review, and negotiate a wide range of commercial agreements, including master service agreements, sales contracts, vendor agreements, leases, confidentiality agreements, licensing agreements, partnership agreements, and other agreements. Support Mergers and Acquisitions: Provide legal advice and support for commercial transactions, including M&A, joint ventures, and strategic partnership documentation and due diligence, ensuring compliance with applicable laws and regulations. Human Resources (HR) Support: Advise the HR team on employment-related legal issues, including offer letters, terminations, compliance, prevailing wage matters, and employment policies. Compliance with Law: Ensure the organization's commercial practices comply with applicable laws and regulations. Supervision: Manage contract specialist and oversee outside counsel as needed. Governance and Training : Collaborate closely with the Governance, Compliance, and Risk Assessment Manager, EHS Director, and Director of Operations Excellence to implement structures and processes that operate systematically, ensure smooth workflows, and achieve intended outcomes. Required education and experience Juris Doctor (JD) degree from an accredited law school with active bar membership in good standing. At least 6 years of relevant experience in a mix of a top law firm or an in-house legal group Strong commercial acumen and ability to balance legal risk with business objectives while maintaining compliance with all applicable laws and regulations. Excellent interpersonal, written, and oral communication skills, including the ability to work collaboratively, cross-functionally, and effectively with internal clients and customers. Familiarity with regulatory frameworks and industry best practices. Self-motivated, highly organized, articulate, detail-oriented, and hard-working with excellent analytical and negotiating skills. Excellent organizational and interpersonal skills, with the ability to be flexible and adapt to frequently changing workloads and responsibilities with acute attention to detail and the ability to multi-task in a fast-paced environment. Ability to communicate complex compliance topics clearly, succinctly, and effectively. Must have initiative, be able to act decisively, work independently, and exercise good judgment. Proven experience in program contract management leadership roles, overseeing the entire contract lifecycle process and being responsible for overall management and coordination. A firm grasp of legal terms and conditions to ensure that contracts, regulatory, and license programs meet all legal requirements. Woodcliff Lake, NJ (or remote, depending upon candidate) Preferred experience Licensed in New Jersey or willing to become a member of the bar in New Jersey. Manufacturing, service industry experience, or experience in compressed gases would be a benefit. Understanding of FAR and DFAR regulations in government contracting. EHS regulatory experience. Experience meeting sales support KPIs and compliance auditing. Prior experience working cross-functionally within an organization. Prior experience working in a multi-location organization with remote workforce. Culture At Hudson Technologies, you'll find a supportive community where each person helps each other to be their best self. Our future success is being built today by every one of our employees and their recommendations for improvement. Reclaiming the Future Together . Mission Hudson Technologies is committed to providing products and services that reduce greenhouse refrigerant emissions, increase energy efficiency, and promote sustainability to encourage understanding and ensure future generations inherit a healthy planet. Vision Improving environmental quality and promoting a healthier planet through the sustainable recovery and reuse of natural resources. Benefits Overview We offer competitive market-based compensation. Benefits include medical/dental/vision/RX, 401(k) plan with company match and generous PTO plan. Hudson Technologies is proud to be an Equal Opportunity Employer. Compensation details: 00 Yearly Salary PIf0d41a9095a9-5212
12/05/2025
Full time
Corporate Counsel Hudson is looking for a Corporate Counsel to be a crucial legal partner for senior executives and leaders throughout the organization. This role involves providing strategic legal advice that enhances business opportunities. You will collaborate with teams in Sales, Finance, Operations, Governance, and Leadership to drive success in mergers and acquisitions, manage the entire contract lifecycle, coordinate with Human Resources (HR) on employee-related matters, and address specific compliance and regulatory challenges. Your responsibilities will include delivering timely, strategic legal advice to ensure that business practices are legally sound, aligned with organizational objectives, and compliant with applicable laws and regulations. The ideal candidate will possess strong business acumen, excellent judgment, and the ability to build trusted relationships with stakeholders while working cross-functionally across the organization. Essential Duties Include: Contract Lifecycle Management: Draft, review, and negotiate a wide range of commercial agreements, including master service agreements, sales contracts, vendor agreements, leases, confidentiality agreements, licensing agreements, partnership agreements, and other agreements. Support Mergers and Acquisitions: Provide legal advice and support for commercial transactions, including M&A, joint ventures, and strategic partnership documentation and due diligence, ensuring compliance with applicable laws and regulations. Human Resources (HR) Support: Advise the HR team on employment-related legal issues, including offer letters, terminations, compliance, prevailing wage matters, and employment policies. Compliance with Law: Ensure the organization's commercial practices comply with applicable laws and regulations. Supervision: Manage contract specialist and oversee outside counsel as needed. Governance and Training : Collaborate closely with the Governance, Compliance, and Risk Assessment Manager, EHS Director, and Director of Operations Excellence to implement structures and processes that operate systematically, ensure smooth workflows, and achieve intended outcomes. Required education and experience Juris Doctor (JD) degree from an accredited law school with active bar membership in good standing. At least 6 years of relevant experience in a mix of a top law firm or an in-house legal group Strong commercial acumen and ability to balance legal risk with business objectives while maintaining compliance with all applicable laws and regulations. Excellent interpersonal, written, and oral communication skills, including the ability to work collaboratively, cross-functionally, and effectively with internal clients and customers. Familiarity with regulatory frameworks and industry best practices. Self-motivated, highly organized, articulate, detail-oriented, and hard-working with excellent analytical and negotiating skills. Excellent organizational and interpersonal skills, with the ability to be flexible and adapt to frequently changing workloads and responsibilities with acute attention to detail and the ability to multi-task in a fast-paced environment. Ability to communicate complex compliance topics clearly, succinctly, and effectively. Must have initiative, be able to act decisively, work independently, and exercise good judgment. Proven experience in program contract management leadership roles, overseeing the entire contract lifecycle process and being responsible for overall management and coordination. A firm grasp of legal terms and conditions to ensure that contracts, regulatory, and license programs meet all legal requirements. Woodcliff Lake, NJ (or remote, depending upon candidate) Preferred experience Licensed in New Jersey or willing to become a member of the bar in New Jersey. Manufacturing, service industry experience, or experience in compressed gases would be a benefit. Understanding of FAR and DFAR regulations in government contracting. EHS regulatory experience. Experience meeting sales support KPIs and compliance auditing. Prior experience working cross-functionally within an organization. Prior experience working in a multi-location organization with remote workforce. Culture At Hudson Technologies, you'll find a supportive community where each person helps each other to be their best self. Our future success is being built today by every one of our employees and their recommendations for improvement. Reclaiming the Future Together . Mission Hudson Technologies is committed to providing products and services that reduce greenhouse refrigerant emissions, increase energy efficiency, and promote sustainability to encourage understanding and ensure future generations inherit a healthy planet. Vision Improving environmental quality and promoting a healthier planet through the sustainable recovery and reuse of natural resources. Benefits Overview We offer competitive market-based compensation. Benefits include medical/dental/vision/RX, 401(k) plan with company match and generous PTO plan. Hudson Technologies is proud to be an Equal Opportunity Employer. Compensation details: 00 Yearly Salary PIf0d41a9095a9-5212
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Join our Member Value team as a Director of Business and Data Analytics. Lead a talented team to transform member service experiences through end-to-end analytics. You'll uncover insights to drive higher satisfaction and value for our members, refine service strategies, and optimize performance. Partner with business leaders, mentor analytical staff, and translate complex data into actionable recommendations to drive significant change. Shape the future of member experience with data-driven insights. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is available for this position. What you'll do: Leads and collaborates on the strategic, tactical, operational, and financial responsibilities associated with CoSA data storage, data preparation, data exploration, information governance, analytics and information delivery. Oversees and coordinates the strategy of subfunctions in the establishment and execution on the delivery of information and analytics platforms and solutions to the business' key stakeholders and cross-CoSA partners. Responsible for successful end to end process of information management, analytics and delivery. Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development of strategic plans. Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolution to industry standards. Leads data reporting to identify reporting opportunities, analytics, and complex projects that includes retirement of reports and promotion of advanced self service capabilities. Provides input on strategic insights to senior leaders and key stakeholders that contribute to functional objectives. Understands the business direction, environment, and strategies, to set the analytic direction and creates strategy to execute the approach that will influence business and drive change. Influences and oversees innovation, provides direction on work prioritization, manages capacity, assists with problem resolution. Oversees the Information delivery experience and risks to ensure teams maintain understanding of business processes, supporting data and applications and presentation of findings and recommendations. Identifies and pursues opportunities to utilize advanced data a delivery and business solutions techniques to optimize their contribution to resolving business issues. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Statistics, Mathematics, Operations Research, Engineering or other quantitative field (e.g. finance or a social/behavioral science); OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years data and analytics related experience, generating results in a complex financial services organization. 3 years of people leadership experience in building, managing and/or developing high-performing teams. Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals. Strong business acumen in the areas of measuring business outcomes, business operations, industry practices and emerging trends. Experience leading projects using Agile methodologies. Experience conducting moderately large scale data analysis using internal and external data to support business decision making. Proven ability to tell a story through data and communicate effectively with executive level leadership. What sets you apart: Prior U.S. military service or being a military spouse/domestic partner is highly valued. An advanced degree in a quantitative field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science, or a related discipline. A deep understanding of the customer/member journey and service operations. Demonstrated ability to innovate, develop, and implement advanced analytical strategies to enhance member experience across all touchpoints. Exceptional communication and presentation skills, with a proven talent for translating complex insights into tangible business impact. Proven experience in building, mentoring, and leading high-performing analytics teams to achieve strategic objectives. Compensation range: The salary range for this position is: $164,780 - $314,960. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/05/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Join our Member Value team as a Director of Business and Data Analytics. Lead a talented team to transform member service experiences through end-to-end analytics. You'll uncover insights to drive higher satisfaction and value for our members, refine service strategies, and optimize performance. Partner with business leaders, mentor analytical staff, and translate complex data into actionable recommendations to drive significant change. Shape the future of member experience with data-driven insights. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is available for this position. What you'll do: Leads and collaborates on the strategic, tactical, operational, and financial responsibilities associated with CoSA data storage, data preparation, data exploration, information governance, analytics and information delivery. Oversees and coordinates the strategy of subfunctions in the establishment and execution on the delivery of information and analytics platforms and solutions to the business' key stakeholders and cross-CoSA partners. Responsible for successful end to end process of information management, analytics and delivery. Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development of strategic plans. Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolution to industry standards. Leads data reporting to identify reporting opportunities, analytics, and complex projects that includes retirement of reports and promotion of advanced self service capabilities. Provides input on strategic insights to senior leaders and key stakeholders that contribute to functional objectives. Understands the business direction, environment, and strategies, to set the analytic direction and creates strategy to execute the approach that will influence business and drive change. Influences and oversees innovation, provides direction on work prioritization, manages capacity, assists with problem resolution. Oversees the Information delivery experience and risks to ensure teams maintain understanding of business processes, supporting data and applications and presentation of findings and recommendations. Identifies and pursues opportunities to utilize advanced data a delivery and business solutions techniques to optimize their contribution to resolving business issues. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Statistics, Mathematics, Operations Research, Engineering or other quantitative field (e.g. finance or a social/behavioral science); OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years data and analytics related experience, generating results in a complex financial services organization. 3 years of people leadership experience in building, managing and/or developing high-performing teams. Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals. Strong business acumen in the areas of measuring business outcomes, business operations, industry practices and emerging trends. Experience leading projects using Agile methodologies. Experience conducting moderately large scale data analysis using internal and external data to support business decision making. Proven ability to tell a story through data and communicate effectively with executive level leadership. What sets you apart: Prior U.S. military service or being a military spouse/domestic partner is highly valued. An advanced degree in a quantitative field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science, or a related discipline. A deep understanding of the customer/member journey and service operations. Demonstrated ability to innovate, develop, and implement advanced analytical strategies to enhance member experience across all touchpoints. Exceptional communication and presentation skills, with a proven talent for translating complex insights into tangible business impact. Proven experience in building, mentoring, and leading high-performing analytics teams to achieve strategic objectives. Compensation range: The salary range for this position is: $164,780 - $314,960. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Join our Member Value team as a Director of Business and Data Analytics. Lead a talented team to transform member service experiences through end-to-end analytics. You'll uncover insights to drive higher satisfaction and value for our members, refine service strategies, and optimize performance. Partner with business leaders, mentor analytical staff, and translate complex data into actionable recommendations to drive significant change. Shape the future of member experience with data-driven insights. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is available for this position. What you'll do: Leads and collaborates on the strategic, tactical, operational, and financial responsibilities associated with CoSA data storage, data preparation, data exploration, information governance, analytics and information delivery. Oversees and coordinates the strategy of subfunctions in the establishment and execution on the delivery of information and analytics platforms and solutions to the business' key stakeholders and cross-CoSA partners. Responsible for successful end to end process of information management, analytics and delivery. Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development of strategic plans. Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolution to industry standards. Leads data reporting to identify reporting opportunities, analytics, and complex projects that includes retirement of reports and promotion of advanced self service capabilities. Provides input on strategic insights to senior leaders and key stakeholders that contribute to functional objectives. Understands the business direction, environment, and strategies, to set the analytic direction and creates strategy to execute the approach that will influence business and drive change. Influences and oversees innovation, provides direction on work prioritization, manages capacity, assists with problem resolution. Oversees the Information delivery experience and risks to ensure teams maintain understanding of business processes, supporting data and applications and presentation of findings and recommendations. Identifies and pursues opportunities to utilize advanced data a delivery and business solutions techniques to optimize their contribution to resolving business issues. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Statistics, Mathematics, Operations Research, Engineering or other quantitative field (e.g. finance or a social/behavioral science); OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years data and analytics related experience, generating results in a complex financial services organization. 3 years of people leadership experience in building, managing and/or developing high-performing teams. Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals. Strong business acumen in the areas of measuring business outcomes, business operations, industry practices and emerging trends. Experience leading projects using Agile methodologies. Experience conducting moderately large scale data analysis using internal and external data to support business decision making. Proven ability to tell a story through data and communicate effectively with executive level leadership. What sets you apart: Prior U.S. military service or being a military spouse/domestic partner is highly valued. An advanced degree in a quantitative field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science, or a related discipline. A deep understanding of the customer/member journey and service operations. Demonstrated ability to innovate, develop, and implement advanced analytical strategies to enhance member experience across all touchpoints. Exceptional communication and presentation skills, with a proven talent for translating complex insights into tangible business impact. Proven experience in building, mentoring, and leading high-performing analytics teams to achieve strategic objectives. Compensation range: The salary range for this position is: $164,780 - $314,960. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/05/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Join our Member Value team as a Director of Business and Data Analytics. Lead a talented team to transform member service experiences through end-to-end analytics. You'll uncover insights to drive higher satisfaction and value for our members, refine service strategies, and optimize performance. Partner with business leaders, mentor analytical staff, and translate complex data into actionable recommendations to drive significant change. Shape the future of member experience with data-driven insights. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is available for this position. What you'll do: Leads and collaborates on the strategic, tactical, operational, and financial responsibilities associated with CoSA data storage, data preparation, data exploration, information governance, analytics and information delivery. Oversees and coordinates the strategy of subfunctions in the establishment and execution on the delivery of information and analytics platforms and solutions to the business' key stakeholders and cross-CoSA partners. Responsible for successful end to end process of information management, analytics and delivery. Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development of strategic plans. Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolution to industry standards. Leads data reporting to identify reporting opportunities, analytics, and complex projects that includes retirement of reports and promotion of advanced self service capabilities. Provides input on strategic insights to senior leaders and key stakeholders that contribute to functional objectives. Understands the business direction, environment, and strategies, to set the analytic direction and creates strategy to execute the approach that will influence business and drive change. Influences and oversees innovation, provides direction on work prioritization, manages capacity, assists with problem resolution. Oversees the Information delivery experience and risks to ensure teams maintain understanding of business processes, supporting data and applications and presentation of findings and recommendations. Identifies and pursues opportunities to utilize advanced data a delivery and business solutions techniques to optimize their contribution to resolving business issues. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Statistics, Mathematics, Operations Research, Engineering or other quantitative field (e.g. finance or a social/behavioral science); OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years data and analytics related experience, generating results in a complex financial services organization. 3 years of people leadership experience in building, managing and/or developing high-performing teams. Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals. Strong business acumen in the areas of measuring business outcomes, business operations, industry practices and emerging trends. Experience leading projects using Agile methodologies. Experience conducting moderately large scale data analysis using internal and external data to support business decision making. Proven ability to tell a story through data and communicate effectively with executive level leadership. What sets you apart: Prior U.S. military service or being a military spouse/domestic partner is highly valued. An advanced degree in a quantitative field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science, or a related discipline. A deep understanding of the customer/member journey and service operations. Demonstrated ability to innovate, develop, and implement advanced analytical strategies to enhance member experience across all touchpoints. Exceptional communication and presentation skills, with a proven talent for translating complex insights into tangible business impact. Proven experience in building, mentoring, and leading high-performing analytics teams to achieve strategic objectives. Compensation range: The salary range for this position is: $164,780 - $314,960. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Join our Member Value team as a Director of Business and Data Analytics. Lead a talented team to transform member service experiences through end-to-end analytics. You'll uncover insights to drive higher satisfaction and value for our members, refine service strategies, and optimize performance. Partner with business leaders, mentor analytical staff, and translate complex data into actionable recommendations to drive significant change. Shape the future of member experience with data-driven insights. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is available for this position. What you'll do: Leads and collaborates on the strategic, tactical, operational, and financial responsibilities associated with CoSA data storage, data preparation, data exploration, information governance, analytics and information delivery. Oversees and coordinates the strategy of subfunctions in the establishment and execution on the delivery of information and analytics platforms and solutions to the business' key stakeholders and cross-CoSA partners. Responsible for successful end to end process of information management, analytics and delivery. Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development of strategic plans. Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolution to industry standards. Leads data reporting to identify reporting opportunities, analytics, and complex projects that includes retirement of reports and promotion of advanced self service capabilities. Provides input on strategic insights to senior leaders and key stakeholders that contribute to functional objectives. Understands the business direction, environment, and strategies, to set the analytic direction and creates strategy to execute the approach that will influence business and drive change. Influences and oversees innovation, provides direction on work prioritization, manages capacity, assists with problem resolution. Oversees the Information delivery experience and risks to ensure teams maintain understanding of business processes, supporting data and applications and presentation of findings and recommendations. Identifies and pursues opportunities to utilize advanced data a delivery and business solutions techniques to optimize their contribution to resolving business issues. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Statistics, Mathematics, Operations Research, Engineering or other quantitative field (e.g. finance or a social/behavioral science); OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years data and analytics related experience, generating results in a complex financial services organization. 3 years of people leadership experience in building, managing and/or developing high-performing teams. Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals. Strong business acumen in the areas of measuring business outcomes, business operations, industry practices and emerging trends. Experience leading projects using Agile methodologies. Experience conducting moderately large scale data analysis using internal and external data to support business decision making. Proven ability to tell a story through data and communicate effectively with executive level leadership. What sets you apart: Prior U.S. military service or being a military spouse/domestic partner is highly valued. An advanced degree in a quantitative field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science, or a related discipline. A deep understanding of the customer/member journey and service operations. Demonstrated ability to innovate, develop, and implement advanced analytical strategies to enhance member experience across all touchpoints. Exceptional communication and presentation skills, with a proven talent for translating complex insights into tangible business impact. Proven experience in building, mentoring, and leading high-performing analytics teams to achieve strategic objectives. Compensation range: The salary range for this position is: $164,780 - $314,960. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/05/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Join our Member Value team as a Director of Business and Data Analytics. Lead a talented team to transform member service experiences through end-to-end analytics. You'll uncover insights to drive higher satisfaction and value for our members, refine service strategies, and optimize performance. Partner with business leaders, mentor analytical staff, and translate complex data into actionable recommendations to drive significant change. Shape the future of member experience with data-driven insights. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is available for this position. What you'll do: Leads and collaborates on the strategic, tactical, operational, and financial responsibilities associated with CoSA data storage, data preparation, data exploration, information governance, analytics and information delivery. Oversees and coordinates the strategy of subfunctions in the establishment and execution on the delivery of information and analytics platforms and solutions to the business' key stakeholders and cross-CoSA partners. Responsible for successful end to end process of information management, analytics and delivery. Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development of strategic plans. Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolution to industry standards. Leads data reporting to identify reporting opportunities, analytics, and complex projects that includes retirement of reports and promotion of advanced self service capabilities. Provides input on strategic insights to senior leaders and key stakeholders that contribute to functional objectives. Understands the business direction, environment, and strategies, to set the analytic direction and creates strategy to execute the approach that will influence business and drive change. Influences and oversees innovation, provides direction on work prioritization, manages capacity, assists with problem resolution. Oversees the Information delivery experience and risks to ensure teams maintain understanding of business processes, supporting data and applications and presentation of findings and recommendations. Identifies and pursues opportunities to utilize advanced data a delivery and business solutions techniques to optimize their contribution to resolving business issues. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Statistics, Mathematics, Operations Research, Engineering or other quantitative field (e.g. finance or a social/behavioral science); OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years data and analytics related experience, generating results in a complex financial services organization. 3 years of people leadership experience in building, managing and/or developing high-performing teams. Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals. Strong business acumen in the areas of measuring business outcomes, business operations, industry practices and emerging trends. Experience leading projects using Agile methodologies. Experience conducting moderately large scale data analysis using internal and external data to support business decision making. Proven ability to tell a story through data and communicate effectively with executive level leadership. What sets you apart: Prior U.S. military service or being a military spouse/domestic partner is highly valued. An advanced degree in a quantitative field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science, or a related discipline. A deep understanding of the customer/member journey and service operations. Demonstrated ability to innovate, develop, and implement advanced analytical strategies to enhance member experience across all touchpoints. Exceptional communication and presentation skills, with a proven talent for translating complex insights into tangible business impact. Proven experience in building, mentoring, and leading high-performing analytics teams to achieve strategic objectives. Compensation range: The salary range for this position is: $164,780 - $314,960. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Join our Member Value team as a Director of Business and Data Analytics. Lead a talented team to transform member service experiences through end-to-end analytics. You'll uncover insights to drive higher satisfaction and value for our members, refine service strategies, and optimize performance. Partner with business leaders, mentor analytical staff, and translate complex data into actionable recommendations to drive significant change. Shape the future of member experience with data-driven insights. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is available for this position. What you'll do: Leads and collaborates on the strategic, tactical, operational, and financial responsibilities associated with CoSA data storage, data preparation, data exploration, information governance, analytics and information delivery. Oversees and coordinates the strategy of subfunctions in the establishment and execution on the delivery of information and analytics platforms and solutions to the business' key stakeholders and cross-CoSA partners. Responsible for successful end to end process of information management, analytics and delivery. Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development of strategic plans. Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolution to industry standards. Leads data reporting to identify reporting opportunities, analytics, and complex projects that includes retirement of reports and promotion of advanced self service capabilities. Provides input on strategic insights to senior leaders and key stakeholders that contribute to functional objectives. Understands the business direction, environment, and strategies, to set the analytic direction and creates strategy to execute the approach that will influence business and drive change. Influences and oversees innovation, provides direction on work prioritization, manages capacity, assists with problem resolution. Oversees the Information delivery experience and risks to ensure teams maintain understanding of business processes, supporting data and applications and presentation of findings and recommendations. Identifies and pursues opportunities to utilize advanced data a delivery and business solutions techniques to optimize their contribution to resolving business issues. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Statistics, Mathematics, Operations Research, Engineering or other quantitative field (e.g. finance or a social/behavioral science); OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years data and analytics related experience, generating results in a complex financial services organization. 3 years of people leadership experience in building, managing and/or developing high-performing teams. Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals. Strong business acumen in the areas of measuring business outcomes, business operations, industry practices and emerging trends. Experience leading projects using Agile methodologies. Experience conducting moderately large scale data analysis using internal and external data to support business decision making. Proven ability to tell a story through data and communicate effectively with executive level leadership. What sets you apart: Prior U.S. military service or being a military spouse/domestic partner is highly valued. An advanced degree in a quantitative field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science, or a related discipline. A deep understanding of the customer/member journey and service operations. Demonstrated ability to innovate, develop, and implement advanced analytical strategies to enhance member experience across all touchpoints. Exceptional communication and presentation skills, with a proven talent for translating complex insights into tangible business impact. Proven experience in building, mentoring, and leading high-performing analytics teams to achieve strategic objectives. Compensation range: The salary range for this position is: $164,780 - $314,960. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/05/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Join our Member Value team as a Director of Business and Data Analytics. Lead a talented team to transform member service experiences through end-to-end analytics. You'll uncover insights to drive higher satisfaction and value for our members, refine service strategies, and optimize performance. Partner with business leaders, mentor analytical staff, and translate complex data into actionable recommendations to drive significant change. Shape the future of member experience with data-driven insights. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is available for this position. What you'll do: Leads and collaborates on the strategic, tactical, operational, and financial responsibilities associated with CoSA data storage, data preparation, data exploration, information governance, analytics and information delivery. Oversees and coordinates the strategy of subfunctions in the establishment and execution on the delivery of information and analytics platforms and solutions to the business' key stakeholders and cross-CoSA partners. Responsible for successful end to end process of information management, analytics and delivery. Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development of strategic plans. Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolution to industry standards. Leads data reporting to identify reporting opportunities, analytics, and complex projects that includes retirement of reports and promotion of advanced self service capabilities. Provides input on strategic insights to senior leaders and key stakeholders that contribute to functional objectives. Understands the business direction, environment, and strategies, to set the analytic direction and creates strategy to execute the approach that will influence business and drive change. Influences and oversees innovation, provides direction on work prioritization, manages capacity, assists with problem resolution. Oversees the Information delivery experience and risks to ensure teams maintain understanding of business processes, supporting data and applications and presentation of findings and recommendations. Identifies and pursues opportunities to utilize advanced data a delivery and business solutions techniques to optimize their contribution to resolving business issues. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Statistics, Mathematics, Operations Research, Engineering or other quantitative field (e.g. finance or a social/behavioral science); OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years data and analytics related experience, generating results in a complex financial services organization. 3 years of people leadership experience in building, managing and/or developing high-performing teams. Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals. Strong business acumen in the areas of measuring business outcomes, business operations, industry practices and emerging trends. Experience leading projects using Agile methodologies. Experience conducting moderately large scale data analysis using internal and external data to support business decision making. Proven ability to tell a story through data and communicate effectively with executive level leadership. What sets you apart: Prior U.S. military service or being a military spouse/domestic partner is highly valued. An advanced degree in a quantitative field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science, or a related discipline. A deep understanding of the customer/member journey and service operations. Demonstrated ability to innovate, develop, and implement advanced analytical strategies to enhance member experience across all touchpoints. Exceptional communication and presentation skills, with a proven talent for translating complex insights into tangible business impact. Proven experience in building, mentoring, and leading high-performing analytics teams to achieve strategic objectives. Compensation range: The salary range for this position is: $164,780 - $314,960. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Join our Member Value team as a Director of Business and Data Analytics. Lead a talented team to transform member service experiences through end-to-end analytics. You'll uncover insights to drive higher satisfaction and value for our members, refine service strategies, and optimize performance. Partner with business leaders, mentor analytical staff, and translate complex data into actionable recommendations to drive significant change. Shape the future of member experience with data-driven insights. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is available for this position. What you'll do: Leads and collaborates on the strategic, tactical, operational, and financial responsibilities associated with CoSA data storage, data preparation, data exploration, information governance, analytics and information delivery. Oversees and coordinates the strategy of subfunctions in the establishment and execution on the delivery of information and analytics platforms and solutions to the business' key stakeholders and cross-CoSA partners. Responsible for successful end to end process of information management, analytics and delivery. Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development of strategic plans. Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolution to industry standards. Leads data reporting to identify reporting opportunities, analytics, and complex projects that includes retirement of reports and promotion of advanced self service capabilities. Provides input on strategic insights to senior leaders and key stakeholders that contribute to functional objectives. Understands the business direction, environment, and strategies, to set the analytic direction and creates strategy to execute the approach that will influence business and drive change. Influences and oversees innovation, provides direction on work prioritization, manages capacity, assists with problem resolution. Oversees the Information delivery experience and risks to ensure teams maintain understanding of business processes, supporting data and applications and presentation of findings and recommendations. Identifies and pursues opportunities to utilize advanced data a delivery and business solutions techniques to optimize their contribution to resolving business issues. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Statistics, Mathematics, Operations Research, Engineering or other quantitative field (e.g. finance or a social/behavioral science); OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years data and analytics related experience, generating results in a complex financial services organization. 3 years of people leadership experience in building, managing and/or developing high-performing teams. Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals. Strong business acumen in the areas of measuring business outcomes, business operations, industry practices and emerging trends. Experience leading projects using Agile methodologies. Experience conducting moderately large scale data analysis using internal and external data to support business decision making. Proven ability to tell a story through data and communicate effectively with executive level leadership. What sets you apart: Prior U.S. military service or being a military spouse/domestic partner is highly valued. An advanced degree in a quantitative field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science, or a related discipline. A deep understanding of the customer/member journey and service operations. Demonstrated ability to innovate, develop, and implement advanced analytical strategies to enhance member experience across all touchpoints. Exceptional communication and presentation skills, with a proven talent for translating complex insights into tangible business impact. Proven experience in building, mentoring, and leading high-performing analytics teams to achieve strategic objectives. Compensation range: The salary range for this position is: $164,780 - $314,960. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/05/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Join our Member Value team as a Director of Business and Data Analytics. Lead a talented team to transform member service experiences through end-to-end analytics. You'll uncover insights to drive higher satisfaction and value for our members, refine service strategies, and optimize performance. Partner with business leaders, mentor analytical staff, and translate complex data into actionable recommendations to drive significant change. Shape the future of member experience with data-driven insights. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is available for this position. What you'll do: Leads and collaborates on the strategic, tactical, operational, and financial responsibilities associated with CoSA data storage, data preparation, data exploration, information governance, analytics and information delivery. Oversees and coordinates the strategy of subfunctions in the establishment and execution on the delivery of information and analytics platforms and solutions to the business' key stakeholders and cross-CoSA partners. Responsible for successful end to end process of information management, analytics and delivery. Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development of strategic plans. Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolution to industry standards. Leads data reporting to identify reporting opportunities, analytics, and complex projects that includes retirement of reports and promotion of advanced self service capabilities. Provides input on strategic insights to senior leaders and key stakeholders that contribute to functional objectives. Understands the business direction, environment, and strategies, to set the analytic direction and creates strategy to execute the approach that will influence business and drive change. Influences and oversees innovation, provides direction on work prioritization, manages capacity, assists with problem resolution. Oversees the Information delivery experience and risks to ensure teams maintain understanding of business processes, supporting data and applications and presentation of findings and recommendations. Identifies and pursues opportunities to utilize advanced data a delivery and business solutions techniques to optimize their contribution to resolving business issues. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Statistics, Mathematics, Operations Research, Engineering or other quantitative field (e.g. finance or a social/behavioral science); OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years data and analytics related experience, generating results in a complex financial services organization. 3 years of people leadership experience in building, managing and/or developing high-performing teams. Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals. Strong business acumen in the areas of measuring business outcomes, business operations, industry practices and emerging trends. Experience leading projects using Agile methodologies. Experience conducting moderately large scale data analysis using internal and external data to support business decision making. Proven ability to tell a story through data and communicate effectively with executive level leadership. What sets you apart: Prior U.S. military service or being a military spouse/domestic partner is highly valued. An advanced degree in a quantitative field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science, or a related discipline. A deep understanding of the customer/member journey and service operations. Demonstrated ability to innovate, develop, and implement advanced analytical strategies to enhance member experience across all touchpoints. Exceptional communication and presentation skills, with a proven talent for translating complex insights into tangible business impact. Proven experience in building, mentoring, and leading high-performing analytics teams to achieve strategic objectives. Compensation range: The salary range for this position is: $164,780 - $314,960. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Join our Member Value team as a Director of Business and Data Analytics. Lead a talented team to transform member service experiences through end-to-end analytics. You'll uncover insights to drive higher satisfaction and value for our members, refine service strategies, and optimize performance. Partner with business leaders, mentor analytical staff, and translate complex data into actionable recommendations to drive significant change. Shape the future of member experience with data-driven insights. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is available for this position. What you'll do: Leads and collaborates on the strategic, tactical, operational, and financial responsibilities associated with CoSA data storage, data preparation, data exploration, information governance, analytics and information delivery. Oversees and coordinates the strategy of subfunctions in the establishment and execution on the delivery of information and analytics platforms and solutions to the business' key stakeholders and cross-CoSA partners. Responsible for successful end to end process of information management, analytics and delivery. Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development of strategic plans. Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolution to industry standards. Leads data reporting to identify reporting opportunities, analytics, and complex projects that includes retirement of reports and promotion of advanced self service capabilities. Provides input on strategic insights to senior leaders and key stakeholders that contribute to functional objectives. Understands the business direction, environment, and strategies, to set the analytic direction and creates strategy to execute the approach that will influence business and drive change. Influences and oversees innovation, provides direction on work prioritization, manages capacity, assists with problem resolution. Oversees the Information delivery experience and risks to ensure teams maintain understanding of business processes, supporting data and applications and presentation of findings and recommendations. Identifies and pursues opportunities to utilize advanced data a delivery and business solutions techniques to optimize their contribution to resolving business issues. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Statistics, Mathematics, Operations Research, Engineering or other quantitative field (e.g. finance or a social/behavioral science); OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years data and analytics related experience, generating results in a complex financial services organization. 3 years of people leadership experience in building, managing and/or developing high-performing teams. Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals. Strong business acumen in the areas of measuring business outcomes, business operations, industry practices and emerging trends. Experience leading projects using Agile methodologies. Experience conducting moderately large scale data analysis using internal and external data to support business decision making. Proven ability to tell a story through data and communicate effectively with executive level leadership. What sets you apart: Prior U.S. military service or being a military spouse/domestic partner is highly valued. An advanced degree in a quantitative field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science, or a related discipline. A deep understanding of the customer/member journey and service operations. Demonstrated ability to innovate, develop, and implement advanced analytical strategies to enhance member experience across all touchpoints. Exceptional communication and presentation skills, with a proven talent for translating complex insights into tangible business impact. Proven experience in building, mentoring, and leading high-performing analytics teams to achieve strategic objectives. Compensation range: The salary range for this position is: $164,780 - $314,960. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/04/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Join our Member Value team as a Director of Business and Data Analytics. Lead a talented team to transform member service experiences through end-to-end analytics. You'll uncover insights to drive higher satisfaction and value for our members, refine service strategies, and optimize performance. Partner with business leaders, mentor analytical staff, and translate complex data into actionable recommendations to drive significant change. Shape the future of member experience with data-driven insights. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is available for this position. What you'll do: Leads and collaborates on the strategic, tactical, operational, and financial responsibilities associated with CoSA data storage, data preparation, data exploration, information governance, analytics and information delivery. Oversees and coordinates the strategy of subfunctions in the establishment and execution on the delivery of information and analytics platforms and solutions to the business' key stakeholders and cross-CoSA partners. Responsible for successful end to end process of information management, analytics and delivery. Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development of strategic plans. Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolution to industry standards. Leads data reporting to identify reporting opportunities, analytics, and complex projects that includes retirement of reports and promotion of advanced self service capabilities. Provides input on strategic insights to senior leaders and key stakeholders that contribute to functional objectives. Understands the business direction, environment, and strategies, to set the analytic direction and creates strategy to execute the approach that will influence business and drive change. Influences and oversees innovation, provides direction on work prioritization, manages capacity, assists with problem resolution. Oversees the Information delivery experience and risks to ensure teams maintain understanding of business processes, supporting data and applications and presentation of findings and recommendations. Identifies and pursues opportunities to utilize advanced data a delivery and business solutions techniques to optimize their contribution to resolving business issues. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Statistics, Mathematics, Operations Research, Engineering or other quantitative field (e.g. finance or a social/behavioral science); OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years data and analytics related experience, generating results in a complex financial services organization. 3 years of people leadership experience in building, managing and/or developing high-performing teams. Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals. Strong business acumen in the areas of measuring business outcomes, business operations, industry practices and emerging trends. Experience leading projects using Agile methodologies. Experience conducting moderately large scale data analysis using internal and external data to support business decision making. Proven ability to tell a story through data and communicate effectively with executive level leadership. What sets you apart: Prior U.S. military service or being a military spouse/domestic partner is highly valued. An advanced degree in a quantitative field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science, or a related discipline. A deep understanding of the customer/member journey and service operations. Demonstrated ability to innovate, develop, and implement advanced analytical strategies to enhance member experience across all touchpoints. Exceptional communication and presentation skills, with a proven talent for translating complex insights into tangible business impact. Proven experience in building, mentoring, and leading high-performing analytics teams to achieve strategic objectives. Compensation range: The salary range for this position is: $164,780 - $314,960. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Join our Member Value team as a Director of Business and Data Analytics. Lead a talented team to transform member service experiences through end-to-end analytics. You'll uncover insights to drive higher satisfaction and value for our members, refine service strategies, and optimize performance. Partner with business leaders, mentor analytical staff, and translate complex data into actionable recommendations to drive significant change. Shape the future of member experience with data-driven insights. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is available for this position. What you'll do: Leads and collaborates on the strategic, tactical, operational, and financial responsibilities associated with CoSA data storage, data preparation, data exploration, information governance, analytics and information delivery. Oversees and coordinates the strategy of subfunctions in the establishment and execution on the delivery of information and analytics platforms and solutions to the business' key stakeholders and cross-CoSA partners. Responsible for successful end to end process of information management, analytics and delivery. Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development of strategic plans. Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolution to industry standards. Leads data reporting to identify reporting opportunities, analytics, and complex projects that includes retirement of reports and promotion of advanced self service capabilities. Provides input on strategic insights to senior leaders and key stakeholders that contribute to functional objectives. Understands the business direction, environment, and strategies, to set the analytic direction and creates strategy to execute the approach that will influence business and drive change. Influences and oversees innovation, provides direction on work prioritization, manages capacity, assists with problem resolution. Oversees the Information delivery experience and risks to ensure teams maintain understanding of business processes, supporting data and applications and presentation of findings and recommendations. Identifies and pursues opportunities to utilize advanced data a delivery and business solutions techniques to optimize their contribution to resolving business issues. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Statistics, Mathematics, Operations Research, Engineering or other quantitative field (e.g. finance or a social/behavioral science); OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years data and analytics related experience, generating results in a complex financial services organization. 3 years of people leadership experience in building, managing and/or developing high-performing teams. Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals. Strong business acumen in the areas of measuring business outcomes, business operations, industry practices and emerging trends. Experience leading projects using Agile methodologies. Experience conducting moderately large scale data analysis using internal and external data to support business decision making. Proven ability to tell a story through data and communicate effectively with executive level leadership. What sets you apart: Prior U.S. military service or being a military spouse/domestic partner is highly valued. An advanced degree in a quantitative field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science, or a related discipline. A deep understanding of the customer/member journey and service operations. Demonstrated ability to innovate, develop, and implement advanced analytical strategies to enhance member experience across all touchpoints. Exceptional communication and presentation skills, with a proven talent for translating complex insights into tangible business impact. Proven experience in building, mentoring, and leading high-performing analytics teams to achieve strategic objectives. Compensation range: The salary range for this position is: $164,780 - $314,960. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/04/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Join our Member Value team as a Director of Business and Data Analytics. Lead a talented team to transform member service experiences through end-to-end analytics. You'll uncover insights to drive higher satisfaction and value for our members, refine service strategies, and optimize performance. Partner with business leaders, mentor analytical staff, and translate complex data into actionable recommendations to drive significant change. Shape the future of member experience with data-driven insights. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is available for this position. What you'll do: Leads and collaborates on the strategic, tactical, operational, and financial responsibilities associated with CoSA data storage, data preparation, data exploration, information governance, analytics and information delivery. Oversees and coordinates the strategy of subfunctions in the establishment and execution on the delivery of information and analytics platforms and solutions to the business' key stakeholders and cross-CoSA partners. Responsible for successful end to end process of information management, analytics and delivery. Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development of strategic plans. Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolution to industry standards. Leads data reporting to identify reporting opportunities, analytics, and complex projects that includes retirement of reports and promotion of advanced self service capabilities. Provides input on strategic insights to senior leaders and key stakeholders that contribute to functional objectives. Understands the business direction, environment, and strategies, to set the analytic direction and creates strategy to execute the approach that will influence business and drive change. Influences and oversees innovation, provides direction on work prioritization, manages capacity, assists with problem resolution. Oversees the Information delivery experience and risks to ensure teams maintain understanding of business processes, supporting data and applications and presentation of findings and recommendations. Identifies and pursues opportunities to utilize advanced data a delivery and business solutions techniques to optimize their contribution to resolving business issues. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Statistics, Mathematics, Operations Research, Engineering or other quantitative field (e.g. finance or a social/behavioral science); OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years data and analytics related experience, generating results in a complex financial services organization. 3 years of people leadership experience in building, managing and/or developing high-performing teams. Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals. Strong business acumen in the areas of measuring business outcomes, business operations, industry practices and emerging trends. Experience leading projects using Agile methodologies. Experience conducting moderately large scale data analysis using internal and external data to support business decision making. Proven ability to tell a story through data and communicate effectively with executive level leadership. What sets you apart: Prior U.S. military service or being a military spouse/domestic partner is highly valued. An advanced degree in a quantitative field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science, or a related discipline. A deep understanding of the customer/member journey and service operations. Demonstrated ability to innovate, develop, and implement advanced analytical strategies to enhance member experience across all touchpoints. Exceptional communication and presentation skills, with a proven talent for translating complex insights into tangible business impact. Proven experience in building, mentoring, and leading high-performing analytics teams to achieve strategic objectives. Compensation range: The salary range for this position is: $164,780 - $314,960. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Hinderliter de Llamas & Associates
Brea, California
Company Overview The HdL Companies help cities, counties and special districts maximize revenues through research and discovery efforts, financial and economic analysis, and provision of software that supports local government operations in a variety of important ways. We are regarded as a leader, occupying a specific niche in the financial services sector, and serving over 600 local governments nationwide. Leveraging our talented team of professionals, along with leading edge software and database systems, HdL discovery efforts have recovered over $3 billion for our local government partners. Core Values HdL team members individually and collectively aspire to the following core values: Deliver Excellence In Everything - We anticipate needs and believe that delivering extraordinary service, inside and outside our organization, is key to our success. We passionately pursue excellence in everything we do. Do The Right Thing - We always act in the best interests of our company and our clients. We are respectful, have high integrity, and are accountable for our actions. Foster Relationships - We build lasting relationships based on trust with our teams and our clients. We value collaboration toward our common goals and inspire each other to improve and progress. Give Generously - We give generously of our time and resources with our teammates, clients, and communities. We impart information for best practices, encourage professional development, and support charitable community organizations. Enjoy The Journey - We enjoy our journey and enthusiastically celebrate our successes. We have fun and find fulfillment working with our colleagues and clients. Be Authentic, Grateful, and Humble - We are thankful for the success we have achieved individually and as a company and never take it for granted. Position Overview The Business Outreach Specialist I is an entry-level role responsible for assisting in outreach efforts to California businesses. The primary focus is to work with the private sector business community to solicit and confirm basic business information in support of audit case resolution and client revenue enhancement. This role will also assist in reviewing sales tax data to identify simple reporting issues or registration errors. The position involves working closely with team members and is designed to build foundation knowledge in California sales tax reporting regulations. This is a direct revenue generating position reporting to the Associate Director of Tax Recovery Services. Location Profile We offer a flexible work environment that allows our employees to collaborate across offices and remote teams. All new hires must complete an introductory period after which 2 days per week are required in the office, other days may be remote. This role is based in our Brea, CA location. Job Responsibilities Learn and apply tools and techniques to identify sales tax recovery opportunities. Develop outreach strategies to gather non-sensitive business information. Initiate basic telephone & email outreach, primarily focused on small California businesses, to obtain and verify information about operations. No sales or telemarketing, information is used to verify local sales tax allocation amongst various California jurisdictions. Ensure the timely and thorough resolution of sales tax audit leads with a primary focus on registration errors and simple sales tax reporting issues. Build relationships with small business owners and tax preparers. Develop a strong working knowledge of California sales tax reporting regulations and guidelines. Develop a strong understanding of the team's standard operating procedures. Acquire and assemble location and operations data on California businesses from a wide variety of sources (California Department of Tax and Fees Administration (CDTFA) sales, use, and transactions tax records, city/county business license data, internet, business journals, etc.). Document research and findings within the company's propriety software application. Prepare written inquiries/petitions (along with supporting documentation) for submittal to the appropriate State agencies. Meet productivity and accuracy goals while being guided by senior team members. Skills and Qualifications Communication skills: Able to communicate clearly and professionally, both verbally and in writing, with small business owners and personnel. Research & analytical skills: Capable of conducting basic research to identify inconsistencies between small datasets. Computer skills: Comfortable using standard office software, including Microsoft Office; capable of learning a variety of software programs including HdL sales and property tax applications. Receptiveness to feedback: Open to constructive feedback and demonstrates a willingness to learn and grow. Teamwork: Works well within a team, taking direction from senior team members and contributing positively to the overall team dynamic. Education and Experience High school diploma or equivalent is required. An associate degree or coursework in business administration, accounting, finance, public administration, or a related field is preferred. Minimum of 1 year of experience in customer service, data collection, research, or related outreach roles is preferred. Experience working with small businesses or in a role involving public communication is beneficial. Familiarity with sales and use tax concepts or experience within a government agency or tax consulting environment is advantageous but not required. Compensation The starting base salary for this Brea, CA position is expected to be between $23.00 to $26.45 hour. Actual salary will be determined based on skills, experience (to the extent relevant) and other job-related factors, consistent with applicable law. Benefits Competitive Base Pay Opportunity to participate in 401k Medical, Dental, Vision, Life/AD&D, LTD and Employee Assistance Program Paid time off for Vacation, Sick and Holidays Employee Stock Ownership Plan (learn more about the HdL ESOP at: ) Compensation details: 23-26.45 Hourly Wage PI015e48d04aff-5819
12/02/2025
Full time
Company Overview The HdL Companies help cities, counties and special districts maximize revenues through research and discovery efforts, financial and economic analysis, and provision of software that supports local government operations in a variety of important ways. We are regarded as a leader, occupying a specific niche in the financial services sector, and serving over 600 local governments nationwide. Leveraging our talented team of professionals, along with leading edge software and database systems, HdL discovery efforts have recovered over $3 billion for our local government partners. Core Values HdL team members individually and collectively aspire to the following core values: Deliver Excellence In Everything - We anticipate needs and believe that delivering extraordinary service, inside and outside our organization, is key to our success. We passionately pursue excellence in everything we do. Do The Right Thing - We always act in the best interests of our company and our clients. We are respectful, have high integrity, and are accountable for our actions. Foster Relationships - We build lasting relationships based on trust with our teams and our clients. We value collaboration toward our common goals and inspire each other to improve and progress. Give Generously - We give generously of our time and resources with our teammates, clients, and communities. We impart information for best practices, encourage professional development, and support charitable community organizations. Enjoy The Journey - We enjoy our journey and enthusiastically celebrate our successes. We have fun and find fulfillment working with our colleagues and clients. Be Authentic, Grateful, and Humble - We are thankful for the success we have achieved individually and as a company and never take it for granted. Position Overview The Business Outreach Specialist I is an entry-level role responsible for assisting in outreach efforts to California businesses. The primary focus is to work with the private sector business community to solicit and confirm basic business information in support of audit case resolution and client revenue enhancement. This role will also assist in reviewing sales tax data to identify simple reporting issues or registration errors. The position involves working closely with team members and is designed to build foundation knowledge in California sales tax reporting regulations. This is a direct revenue generating position reporting to the Associate Director of Tax Recovery Services. Location Profile We offer a flexible work environment that allows our employees to collaborate across offices and remote teams. All new hires must complete an introductory period after which 2 days per week are required in the office, other days may be remote. This role is based in our Brea, CA location. Job Responsibilities Learn and apply tools and techniques to identify sales tax recovery opportunities. Develop outreach strategies to gather non-sensitive business information. Initiate basic telephone & email outreach, primarily focused on small California businesses, to obtain and verify information about operations. No sales or telemarketing, information is used to verify local sales tax allocation amongst various California jurisdictions. Ensure the timely and thorough resolution of sales tax audit leads with a primary focus on registration errors and simple sales tax reporting issues. Build relationships with small business owners and tax preparers. Develop a strong working knowledge of California sales tax reporting regulations and guidelines. Develop a strong understanding of the team's standard operating procedures. Acquire and assemble location and operations data on California businesses from a wide variety of sources (California Department of Tax and Fees Administration (CDTFA) sales, use, and transactions tax records, city/county business license data, internet, business journals, etc.). Document research and findings within the company's propriety software application. Prepare written inquiries/petitions (along with supporting documentation) for submittal to the appropriate State agencies. Meet productivity and accuracy goals while being guided by senior team members. Skills and Qualifications Communication skills: Able to communicate clearly and professionally, both verbally and in writing, with small business owners and personnel. Research & analytical skills: Capable of conducting basic research to identify inconsistencies between small datasets. Computer skills: Comfortable using standard office software, including Microsoft Office; capable of learning a variety of software programs including HdL sales and property tax applications. Receptiveness to feedback: Open to constructive feedback and demonstrates a willingness to learn and grow. Teamwork: Works well within a team, taking direction from senior team members and contributing positively to the overall team dynamic. Education and Experience High school diploma or equivalent is required. An associate degree or coursework in business administration, accounting, finance, public administration, or a related field is preferred. Minimum of 1 year of experience in customer service, data collection, research, or related outreach roles is preferred. Experience working with small businesses or in a role involving public communication is beneficial. Familiarity with sales and use tax concepts or experience within a government agency or tax consulting environment is advantageous but not required. Compensation The starting base salary for this Brea, CA position is expected to be between $23.00 to $26.45 hour. Actual salary will be determined based on skills, experience (to the extent relevant) and other job-related factors, consistent with applicable law. Benefits Competitive Base Pay Opportunity to participate in 401k Medical, Dental, Vision, Life/AD&D, LTD and Employee Assistance Program Paid time off for Vacation, Sick and Holidays Employee Stock Ownership Plan (learn more about the HdL ESOP at: ) Compensation details: 23-26.45 Hourly Wage PI015e48d04aff-5819
About Vantage Since 1983, Vantage Deluxe World Travel develops and delivers memorable travel journeys on seven continents whether on land, riverboats or small ships. Vantage Deluxe World Travel is a $300 million, state-of-the-art direct marketer of travel to the affluent mature market. When you join the Vantage team you become part of a global company, headquartered in Boston, with eight regional offices around the world. Our worldwide teams work together to provide exciting, culturally enriching travel programs to destinations on all seven continents, including on our European river cruise fleet. Since 1983, more than 400,000 travelers have joined us to see the world. Vantage Deluxe World Travel is the leader in adventure travel for thirty-five years. Vantage’s workplace culture is fun, collaborative, and meaningful. Our associates are fueled by the tangible results of delivering memorable and life-changing journeys while working collaboratively across the globe. Our associates don’t just help others travel, but we enable them to experience the Vantage Travel difference with several opportunities to explore the globe on a Vantage journey, too! Alongside free annual international travel opportunities, we recognize the hard work of our global associates with a competitive benefits package, flexibility, and myriad wellness options. Our convenient location next to TD Garden and North Station puts associates in the heart of world-class downtown Boston and just steps from a major transit hub convenient for city dwellers and commuters alike. Some of our benefits include:
Your choice of employer-subsidized medical plans, as well as comprehensive dental and vision plans
3 weeks of vacation time to start, 10 paid holidays, 5 sick days, and 3 personal days
401K with generous employer match
Tuition Assistance Program
Telecommuting and flexible work arrangements depending on position
Free international travel opportunities for associates, plus 25% discount on all trips for the associate and their family and personal airline ticket discounts
90% subsidy on MBTA passes inside of Boston and up to 50% subsidy on commuter rail passes
Wellness program offering weekly fresh fruit delivery, on-site fitness center with Peloton bikes and lockers, weight loss benefits, and discounts on fitness boot camps and personal training Financial Analyst: We envision the right candidate for the role growing in their capacity to take ownership of processes themselves and expand the capabilities that the department can offer. Reporting to the Director of Financial Planning, the Financial Planning Analyst will be integral in the running of operational and financial reporting, creating new analytics to help the company run as efficiently and effectively as possible, as well as help to automate processes currently in place. To be successful in this position, strong quantitative skills and keen attention to details are crucial. This company is run by the numbers and strictly adheres to weekly reporting and holding associates accountable to their numbers. This is not a remote position. Job Responsibilities:
Support the Senior Director of FP&A and CFO with the preparation of budgets and forecasts and provide process documentation and oversight for the worldwide operations
Help manage the weekly rolling-multiyear budgets and forecasting process
Create the PowerPoint decks and underlying financial and operational models for our weekly management meetings and monthly off site meeting
Update and maintain point in time operational reports to track inventory, pace, trip extensions, airfare, cancellations etc.
Maintain the data uploads to ensure our systems have accurate information
Build and maintain reporting for Deferred and Direct Marketing
Data analysis and interpretation of results
Assurance of data integrity, accuracy, and consistency
Help Director of FP&A with the reporting automation plan to start integrating established analytics into a new Business Intelligence system
The FP&A team provides support to the company at large, so tasks can vary depending on business need
Qualifications:
We are looking for an energetic and diligent Financial Planning Analyst to join our growing Financial Planning team
Strong quantitative, analytical, critical thinking and problem solving skills
Ability to analyze and synthesize data in a concise and clear manner
We prefer six (6) to nine (9) years of Corporate Strategy, Financial Planning, Accounting, or Investment Banking experience. A bachelor’s degree in business, finance, accounting, economics, or another quantitative related field from a top university
Ability to work independently and handle multiple and complex tasks at once, while delivering accurate results in quick time frames
Advanced technical and financial acumen: proficiency in Excel is required for the role, prior SQL and Dax/PowerBI knowledge is preferable.
Financial literacy and understanding of financial statements
Excellent communication skills in both oral and written settings
06/23/2020
Full time
About Vantage Since 1983, Vantage Deluxe World Travel develops and delivers memorable travel journeys on seven continents whether on land, riverboats or small ships. Vantage Deluxe World Travel is a $300 million, state-of-the-art direct marketer of travel to the affluent mature market. When you join the Vantage team you become part of a global company, headquartered in Boston, with eight regional offices around the world. Our worldwide teams work together to provide exciting, culturally enriching travel programs to destinations on all seven continents, including on our European river cruise fleet. Since 1983, more than 400,000 travelers have joined us to see the world. Vantage Deluxe World Travel is the leader in adventure travel for thirty-five years. Vantage’s workplace culture is fun, collaborative, and meaningful. Our associates are fueled by the tangible results of delivering memorable and life-changing journeys while working collaboratively across the globe. Our associates don’t just help others travel, but we enable them to experience the Vantage Travel difference with several opportunities to explore the globe on a Vantage journey, too! Alongside free annual international travel opportunities, we recognize the hard work of our global associates with a competitive benefits package, flexibility, and myriad wellness options. Our convenient location next to TD Garden and North Station puts associates in the heart of world-class downtown Boston and just steps from a major transit hub convenient for city dwellers and commuters alike. Some of our benefits include:
Your choice of employer-subsidized medical plans, as well as comprehensive dental and vision plans
3 weeks of vacation time to start, 10 paid holidays, 5 sick days, and 3 personal days
401K with generous employer match
Tuition Assistance Program
Telecommuting and flexible work arrangements depending on position
Free international travel opportunities for associates, plus 25% discount on all trips for the associate and their family and personal airline ticket discounts
90% subsidy on MBTA passes inside of Boston and up to 50% subsidy on commuter rail passes
Wellness program offering weekly fresh fruit delivery, on-site fitness center with Peloton bikes and lockers, weight loss benefits, and discounts on fitness boot camps and personal training Financial Analyst: We envision the right candidate for the role growing in their capacity to take ownership of processes themselves and expand the capabilities that the department can offer. Reporting to the Director of Financial Planning, the Financial Planning Analyst will be integral in the running of operational and financial reporting, creating new analytics to help the company run as efficiently and effectively as possible, as well as help to automate processes currently in place. To be successful in this position, strong quantitative skills and keen attention to details are crucial. This company is run by the numbers and strictly adheres to weekly reporting and holding associates accountable to their numbers. This is not a remote position. Job Responsibilities:
Support the Senior Director of FP&A and CFO with the preparation of budgets and forecasts and provide process documentation and oversight for the worldwide operations
Help manage the weekly rolling-multiyear budgets and forecasting process
Create the PowerPoint decks and underlying financial and operational models for our weekly management meetings and monthly off site meeting
Update and maintain point in time operational reports to track inventory, pace, trip extensions, airfare, cancellations etc.
Maintain the data uploads to ensure our systems have accurate information
Build and maintain reporting for Deferred and Direct Marketing
Data analysis and interpretation of results
Assurance of data integrity, accuracy, and consistency
Help Director of FP&A with the reporting automation plan to start integrating established analytics into a new Business Intelligence system
The FP&A team provides support to the company at large, so tasks can vary depending on business need
Qualifications:
We are looking for an energetic and diligent Financial Planning Analyst to join our growing Financial Planning team
Strong quantitative, analytical, critical thinking and problem solving skills
Ability to analyze and synthesize data in a concise and clear manner
We prefer six (6) to nine (9) years of Corporate Strategy, Financial Planning, Accounting, or Investment Banking experience. A bachelor’s degree in business, finance, accounting, economics, or another quantitative related field from a top university
Ability to work independently and handle multiple and complex tasks at once, while delivering accurate results in quick time frames
Advanced technical and financial acumen: proficiency in Excel is required for the role, prior SQL and Dax/PowerBI knowledge is preferable.
Financial literacy and understanding of financial statements
Excellent communication skills in both oral and written settings
