The Medical Legal Liaison serves as the primary point of contact and coordinator between attorneys and our medical providers. This role facilitates requests from law firms for medical narratives, Independent Medical Examinations (IMEs) and depositions. While this position does not involve writing clinical reports, it requires strong administrative, organizational and communication skills, as well as a working knowledge of legal and medical terminology. The liaison must adhere to HIPAA rules and ensure confidentiality and compliance.
Key Responsibilities:
- Receive, review and triage legal requests (narratives, IMEs, depositions) from attorneys.
- Coordinate with medical providers (physicians, nurses, administrators) to schedule IMEs or deposition interviews.
- Ensure timely collection and delivery of requested documentation, including medical records, to the requesting legal party.
- Serve as an intermediary to clarify legal requests and medical context (translating between legal and clinical teams).
- Track request status, follow-up on outstanding items, and maintain detailed logs.
- Ensure all activities comply with HIPAA/patient confidentiality regulations.
- Maintain a high level of professionalism, tact and responsiveness with both legal and medical stakeholders.
- Provide regular status updates to internal management and external law firms.
- Help develop and refine standard operating procedures (SOPs) for handling legal-medical requests.
- Occasionally support deposition logistics (e.g. conference calls, document preparation) without participating in legal strategy.
- Receive and make outbound calls to attorneys, medical providers, patients and others to confirm details, provide updates, and resolve issues promptly.
Qualifications:
- 1-4 years of experience in a related role (administrative, legal, medical coordination, case management, etc.)
- Strong understanding of legal and medical terminology (e.g., experience in a medical office or legal environment preferred).
- Familiarity with HIPAA and medical record privacy standards.
- Excellent organizational skills and attention to detail.
- Strong verbal and written communication skills.
- Ability to manage multiple concurrent tasks and deadlines.
- Proficiency with Microsoft Office (especially Outlook, Word, Excel) and document-management systems.
- Positive, professional attitude and a collaborative mindset.
- Bilingual a plus! (Spanish)
- Ability to reliably commute to Englewood, NJ Monday-Friday 9am-5pm (fully onsite, no weekends).
Compensation: In accordance with the New Jersey Pay Transparency Act, this position falls within Pay Grade 4 of the 2025 OPM Salary Table for the NY/NJ/CT/PA region.
Compensation will be determined based on experience and education.
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